Welcome to the Fastest-Growing Segment of the Restaurant Industry - Limited-Service. Unlimited Possibilities!
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Welcome to the Fastest-Growing Segment of the Restaurant Industry Limited-Service. Unlimited Possibilities! 2009 Media Information
“ I find QSR to be one of the most helpful and relevant industry “ QSR is the most on-target and in-depth foodservice trade journal publications. ” Debi Scroggins in the market today. The concise writing on the broad range of topics President The Bearclaw Coffee Co. affecting quick-service and fast- casual operators makes for efficient “ I receive more than 15 business reading by busy people. Brian Sill ” and trade publications each month, President Deterministics Management and QSR is one of only two that I Technologies always read cover to cover. While “ some industry publications are nothing but poorly disguised press We appreciate your organization releases, QSR has an amazing mix and the impact you have in the of great articles and columnists. QSR is a must-read for everyone in industry. Keep up the good work. Randy Jordan ” ” President the restaurant business. C3 George Green vice President Bread & Company
Market Overview What’s New in 2009 2 Limited-Service: The largest and fastest- growing segment of the restaurant industry 3 A strategic integrated media platform 4 Print Editorial overview 5 Special issues 7 Food & beverage coverage 7 2009 editorial calendar 8 Advertising rates and specs 11 E-media QSRmagazine.com 12 Microsites 13 QSRmagazine.tv 14 E-newsletters 15 E-seminars and webcasts 16 Rates and specs 17 Fast-Casual portal and e-newsletter 19 Custom Custom media 20 Smart Chain series 20 Content-based programs 20 Restaurant Franchising 21 Events Dine America 22
2 The Market What’s New in 2009 QSR recognizes that vendors to the restaurant industry bring to market a unique product, service, and/or solution that can help decision-makers improve their restaurant operations. We also understand the importance of crafting a cost-effective, integrated marketing program to spotlight those products, services, and solutions to restaurant decision-makers while they are making purchasing decisions throughout the year. QSR is committed to deliver- Expanded eSeminar Offering Providing foodservice ven- ing the best strategic coverage dors with the opportunity to match your marketing message to of the restaurant industry for our a topic of high interest among restaurateurs. subscribers. We also continue to innovate and invest in our inte- A.M. Jolt E-Newsletter Our popular Mid-Week Jolt grated media platform to provide e-newsletter expands to twice a week. vendors of restaurant products Fast-Casual Portal and E-Newsletter Fast-casual and services with the smartest, news and information highlighted in a special section of most cost-effective solutions for QSRmagazine.com, with an accompanying opt-in e-newsletter reaching and impacting the res- devoted to fast-casual. taurant market. Here’s a look at Turnkey Webcast Solution You create the program, we what’s new in 2009. provide the infrastructure and audience development. QSRmagazine.tv Engage your customers and potential cus- With an expanded portfolio of tomers in the hottest medium on the Internet—video. product offerings, QSR now pro- vides even more options for Expanded Smart Chain Series Now included in every advertisers to deliver strategic issue of QSR, providing you with additional opportunities to marketing messages across mul- spotlight your solutions and market expertise. tiple media. That makes QSR an even smarter partner in 2009. Custom Content Restaurant Franchising offers editorial pro- file opportunities to reinforce the message in your display ad.
The Market 3 Limited Service: The Largest and Fastest-Growing Segment of the Restaurant Industry According to the National Restaurant Association’s And not just limited-service. QSR readers make 2008 Restaurant Industry Forecast, restaurant industry purchase decisions for all types of restaurant formats. sales are forecast to reach a record of $558 billion in Not surprisingly, QSR delivers more limited-ser- 2008. This represents an increase of 4.4 percent over vice restaurant decision-makers than any other media 2007. The limited-service segment is the largest and property. However, restaurateurs generally own/oper- fastest growing with annual sales currently projected to ate a variety of restaurant concepts, and QSR subscrib- top $204 billion*. ers are no exception. Based on QSR’s 2008 subscriber In addition, limited-service restaurants generally profile study, QSR subscribers each operate an aver- out-perform other segments regardless of swings in age of two different restaurant formats. the U.S. economy. In fact, when the economy tightens •• 100% offer Limited-Service formats including: up, consumers often trade down from more expensive -- Quick-Service. . . . . . . . . . . . . . . . . . . . 67% casual restaurants to less expensive limited-service -- Fast-Casual . . . . . . . . . . . . . . . . . . . . . 36% restaurants. It costs less for a family of four to dine at -- Snack/Beverage/Convenience/ Panera or Subway than at Outback or Chili’s. As such, Concession. . . . . . . . . . . . . . . . . . . . . 16% limited-service restaurants generally thrive during •• 22% also offer Full-Service formats including: questionable economic times. And with so many fast- -- Casual Dining. . . . . . . . . . . . . . . . . . . . 16% casual concepts offering fresh, flavorful food at moder- -- Fine Dining. . . . . . . . . . . . . . . . . . . . . . . 6% ate price points, budget-conscious consumers have a This means the marketing messages you run in plethora of limited-service restaurant choices. QSR are reaching decision-makers who are making That’s why savvy foodservice marketers are allocat- large purchases for a variety of restaurant formats— ing a larger portion of their marketing budgets toward not just your core fast-casual and quick-service targets, targeting this powerful segment. The bottom line: but also casual and even fine dining. Consider that a Limited-service restaurants have more money nice added value! to spend on your products and services. Source: QSR 2008 subscriber profile study conducted by Harvey Research, July 2008 *includes limited-service (i.e., quick-service, fast-casual), snack, and retail host restaurants 64% of QSR’s subscribers feel their overall business is equal to or stronger than it was 12 months ago. 59% of QSR’s subscribers will open additional units of their existing brand and/or buy into new concept(s) over the next 12 months. Source: QSR 2008 Subscriber Profile Study conducted by Harvey Research, July 2008
4 The Market A Strategic Integrated Media Platform QSR’s media offerings provide the smartest media The QSR Integrated Media Platform solutions for reaching the power buyers of restau- QSR is committed to providing the most valuable infor- rant products and services. QSR reaches senior-level mation resources, across all media channels, to help decision-makers offering multiple restaurant concepts restaurant owners and operators make the smartest including fast-casual, quick-service, full-service, snack, purchasing decisions. etc. QSR’s integrated media platform provides food- service marketers with the ability to reach your primary PRINT QSR magazine customers and prospects all the time, everywhere they go for information. OneSource Restaurant Franchising A Smart Information Provider Restaurant owners and operators need to keep up with DIGITAL QSRmagazine.com a wide range of important issues in this highly competi- QSR magazine digital edition tive environment. They need a single source of trusted information for insight into the issues that will make or QSR OneSource break their business; insightful information on chang- Restaurant Franchising ing consumer food preference trends; new ways to pro- QSR microsites vide convenience and value in a clean, fresh, appeal- ing environment; how to leverage efficiency-enhancing A.M. Jolt e-newsletter technology; how to create additional revenue streams; QSR Webinars the list goes on. For this type of in-depth news and QSR eSeminars analysis, they turn to QSR’s integrated information platform spanning print, online, custom media, and IN-PERSON DineAmerica events. CUSTOM QSR Smart Chain Series Food Service Decision-Makers Rely on the MEDIA Following Sources for Information: Content-based custom programs Print Magazines. . . . . . . . . 73% Your Most Valuable Marketing Partner In-Person Events . . . . . . . . 71% for Reaching the Sweet Spot of the Restaurant Industry Web Sites. . . . . . . . . . . . . 68% QSR’s extensive array of integrated media offer- E-Newsletters. . . . . . . . . . 43% ings enables marketers to reach your most val- ued customers and prospects all the time. In Webcasts/Virtual Events. . . 16% print, online, or in person, QSR provides the best Source: QSR 2008 subscriber profile study conducted by Harvey vehicles for delivering your strategic marketing Research, July 2008 messages with impact. That makes QSR the most QSR’s market-leading print, online, and custom-media strategic media partner for today’s savviest mar- products satisfy the information needs of today’s sav- keters of restaurant products and services. viest restaurant owners and operators, providing them with the news, analysis, and insight they need to make the best decisions for growing their business.
In Print 5 The Leading Magazine Restaurant industry sales will reach a record of $558 ful restaurant decision-makers, serving as an essen- billion in 2008 and even higher in 2009. The limited- tial guide to trends in consumer food taste, what the service segment is the largest and fastest-growing of competition is doing, leveraging technology, creating all segments, and QSR is the publication of choice for additional revenue streams, advertising and promo- these powerful decision-makers. tion, and more. In this extremely competitive environment, restau- rant owners and operators need a trusted source for information that will keep them on top of the issues they face on a daily basis as they work to grow their business. QSR has been their trusted source for strate- Frequency: 12 issues per year (monthly) gic information for more than 10 years. QSR pro- Editorial Mission: QSR seeks to improve the vides insight and analysis regarding the most impor- restaurant industry by fostering better food, value, tant issues facing today’s limited-service restau- and service in a limited-service environment rant owners and operators. Each issue of QSR cov- through top-notch reporting. ers the most critical issues impacting today’s most power-
6 In Print How We Cover the Industry QSR’s expert editorial team and writers provide the The Best-Read Publication Serving the most comprehensive, integrated coverage of the issues Limited-Service Segment that matter most to restaurant owners and opera- Quick-service/fast-casual represents the largest and tors. Whether in print or online, our readers count on fastest-growing segment of the $558 billion restaurant us to analyze industry news, keep them abreast of cur- industry, and QSR is their preferred source for insight, rent operational trends and best practices, share food analysis, and ideas on running their operations. trends and ideas for menu development, identify the •• QSR subscribers spend an average of 52.1 minutes hottest emerging concepts, and much more. reading each issue of QSR. And QSR doesn’t disappoint. Through a combina- •• 90% of QSR subscribers agree or strongly agree tion of dynamic, in-depth features and shorter, hard- that QSR magazine provides the best coverage of hitting columns and departments in the magazine, plus food and menu development ideas. exclusive interactive content found online, QSR pro- •• 88% of QSR subscribers agree or strongly agree vides the business intelligence restaurant professionals that QSR magazine is a “must-read.” need to succeed. •• QSR has additional pass-along readership of 1.6 That’s not all. An important part of QSR’s mission is readers per copy, making total readership 78,520 to make the industry better. We’ve promoted diversity readers per issue. and eco-friendly practices. We’ve cut to the heart of Source: QSR 2008 subscriber profile study conducted by Harvey Research, July 2008 the matter on trans fats and high fructose corn syrup. We’ve even helped the drive-thru become a faster and more profit- A Decade of Reporting Leadership able center of business. 2008 Folio: Editorial Excellence Silver Award for Foodservice Single Article With such effective and critically 2008 Folio: Editorial Excellence Bronze Award for Foodservice Full Issue acclaimed editorial, QSR is the place 2007 ASBPE Magazine of the Year Honorable Mention for foodservice marketers to be. 2006 & 2005 Folio: Silver Editorial Excellence Award for Foodservice 2005 ASBPE National Editorial Award Winner 2005 ASBPE Regular Contributed Column Award Winner 2004 ASBPE Magazine of the Year Top 10 Finalist 2003 Jesse H. Neal Editorial Award 2001 Folio: Editorial Excellence Gold Award for Foodservice
In Print 7 Highly Anticipated Special Issues National Restaurant Association Show May Our hardest-hitting issue tackles subjects no one else will, with bonus distribution at the NRA Show. The QSR 50 August Our ranking of the top 50 chains, with sto- ries behind the numbers and segment breakdowns. QSR Drive-Thru Performance October This annual report shares what consum- ers want in a drive-thru experience and who’s provid- ing it best. QSR OneSource OneSource is QSR’s print and online reference guide for the foodservice industry. Editorial content features a staggering array of data, including economic trends impacting restaurants, financial benchmarks, costs of doing business, segment trends, and more. OneSource also includes exhaustive listings of products and ser- vices for the industry, making this a year-round refer- ence for restaurant professionals. In Every Issue More than half of QSR’s readers are directly involved Special Food & Beverage Coverage with menu development, and our coverage of F&B helps them keep their menus stocked for growth and success. Each issue focuses on one area in a special “Fresh Ideas” section, which includes: ••An in-depth examination of current trends in that issue’s F&B focus. ••A behind-the-scenes look at the creation of a popular menu item. ••Definitions and descriptions of the tools and ele- ments of the issue focus. ••Recipes limited-service restaurateurs can use in their operations. ••Practical ideas for incorporating the issue focus into menus. See the 2009 editorial calendar for specific issue-by- issue F&B focus.
8 In Print 2009 Editorial Calendar issue theme description January Sourcing Solutions As food costs rise and supplies dwindle, how do operators go about maintaining an efficient and inexpensive supply chain? Top Chains Under 300 Units Plus: Commodity Price Predictions. February International Asia is where all the big chains are seeing growth. We take another look at the region and what it takes to succeed. Plus: The Next Hot International Market. March Green Sourcing From counter-tops to coffee: the costs and challenges of sourcing green products in limited-service. April Quick-Service Culinary A restaurant operation is driven by tastes, and we take a look at how operators can make R&D work better for you. Plus: 2009 Chefs’ Survey. May National Restaurant Our extensive pre-show coverage, including top educational ses- Association Show sion picks for quick-service and fast-casual operators. Bonus show distribution. June Operating an Independent In a franchise-oriented business, independent operators are often overlooked. But they have unique operational concerns, and we Signet study What America Thinks tackle them and offer solutions. July The Future Industry watchers and suppliers weigh in on what technology, staffing, menus, and locations will look like in 2015, giving opera- tors and executives a chance to plan ahead. August The QSR 50 Who’s in? Who’s out? Our ranking of the top quick-service and fast-casual chains has become the issue no member of the food- service community should put down. September Concepts to Watch QSR’s editors offer their predictions on which new concepts will go the proverbial distance in limited-service. Plus: Our annual Anniversary industry anniversary round-up. October QSR Drive-Thru We conduct extensive research to determine the fastest, friend- Performance Study liest, most accurate, and easiest-to-use drive-thru operations. Don’t miss this highly anticipated issue! November Fast Food into Fast-Casual Everyone wants to take advantage of the fast-casual buzz. We offer tips on incorporating fast-casual elements into traditional Packaging fast-food operations. Plus: Our annual packaging awards program honors the best and brightest in foodservice packaging. December Alternative Quick-Serve Quick-service happens outside of traditional inline and freestand- ing locations. We offer in-depth information and trends about Signet study Best of 2009 c-stores, travel centers, institutional, and in-store quick-serve operations.
In Print 9 FoOd & Beverage focus Smart Chain topic space deadline materials deadline eSeminar Breakfast POS Systems November 14, 2008 November 25, 2008 Potatoes Cooking/Kitchen December 15, 2008 December 23, 2008 Thriving in a Recession Technology Chocolate Tea and Coffee January 15 January 23 Afternoon Snacks Brewing Systems February 13 February 25 Fast-Casual Menu Trends Breads Protein March 13 March 25 Desserts Merchant Solutions/ April 15 April 24 Payment Processing Payment Processing Solutions Vegetables Gift and Loyalty Cards May 15 May 25 Fish Sauces and Condiments June 15 June 25 Franchise Finance Dinner Online/Remote Ordering July 15 July 24 Poultry Signage August 14 August 25 Drive-Thru Performance Strategies Cheese Kiosk Technology September 15 September 25 Kiosk Technology Beef Back of House October 15 October 23
10 In Print The Largest Reach to the Hottest Market Subscriber demand for QSR has created the larg- Reach the Most Buyers in the Quick-Service/ est reach to the largest and fastest growing segment Fast-Casual Market Sweet Spot of the $558 billion restaurant industry. While virtu- In addition to reaching the most decision-makers in the ally all other foodservice publications have seen signifi- quick-serve/fast-casual segment, nearly 5,000 QSR cant yearly declines in their readership, QSR’s reader- subscribers also own/operate full-service restaurants, ship continues to grow. Each issue of QSR now reaches providing you with reach to even more buying influ- more than 30,000 subscribers (and more than 78,000 ence. readers*) with significant buying authority. In addition, ••QSR subscribers each operate an average of two QSR reaches the most senior-level decision-makers in different restaurant concepts the fast-casual/quick-service segment of the restau- ••100% offer limited-service formats including: rant industry. --Quick-Service. . . . . . . . . . . . . . . . . . . . 67% *Includes pass-along readership --Fast-Casual . . . . . . . . . . . . . . . . . . . . 36% --Snack/beverage/convenience/ The Most Senior-Level Subscribers concession . . . . . . . . . . . . . . . . . . . . . 16% In the limited-service restaurant market ••22% also offer full-service formats including: --Casual Dining. . . . . . . . . . . . . . . . . . . . 16% --Fine Dining. . . . . . . . . . . . . . . . . . . . . . . 6% 62% CEO/President/ That means nearly 7,000 QSR readers are also making Owner/Chairman/ Partner/Principal purchasing decisions for casual- and fine-dining con- cepts. 22% Unparalleled Purchase Strength VP/Director ••QSR subscribers have average annual food and beverage sales of $20,336,261. ••The average QSR subscriber operates two different 16% restaurant formats. Other ••The average QSR subscriber has been in the res- taurant business for 15 years. Source: June 2008 ABC Statement ••The average QSR franchisor (corporate HQ) sub- scriber works in a system with 4,097 total units. ••The average QSR franchisee subscriber operates 13 units. ••50% of QSR subscribers are directly involved with menu development.
In Print 11 Print Rates and Specs Full Page 2/3 Page ‹ 1/6 Page Vertical ‹ 1/3 Page Vertical trim size: 4-7/8" x 10" 2-3/8" x 4-7/8" 2-3/8" x 10" 8-1/2" x 10-7/8" with bleed: 8-3/4" x 11-1/8" 1/6 Page Horizontal 2-3/8" x 2-5/16" 4-7/8" x 2-5/16" ‹ 1/12 Page 1/2 Page Horizontal 1/3 Page Square 7-1/2" x 4-7/8" 4-7/8" x 4-7/8" 1/2 Page Vertical 3-5/8" x 10" 2009 Advertising Rates (Rates are net) 4 Color 24x 18x 12x 9x 6x 3x 1x Full 6,095 6,254 6,416 6,507 6,742 7,156 7,635 2/3 page 4,562 4,665 4,803 4,911 5,090 5,368 5,684 1/2 page 3,677 3,773 3,870 3,926 4,067 4,318 4,605 1/3 page 2,466 2,519 2,597 2,633 2,728 2,896 3,090 Spread 11,574 11,878 12,183 12,359 12,804 13,582 14,496 Black & White 12x 9x 6x 3x 1x Full 5,623 5,704 5,909 6,156 6,254 2/3 page 3,907 3,962 4,109 4,400 4,647 1/2 page 3,172 3,217 3,334 3,540 3,774 1/3 page 1,962 1,991 2,063 2,189 2,336 Marketplace Section 12x 6x 3x 1/6 page 1,145 1,187 1,259 1/12 page 597 620 657 Ad Sizes Premium Positions (Full-page 4-color ads only) Keep live matter 1/2" from trim. Specified positions add indicated premium to the earned Width x Height rate. All premium positions are subject to availability. Two-page Spread* 17" x 10 7⁄8" trim size 20% premium • Inside front cover 17 1⁄4" x 11 1⁄8" with bleed • Back cover Full page 8 1⁄2" x 10 7⁄8" trim size • Page 1 8 3⁄4" x 11 1⁄8" with bleed 15% premium • Inside back cover *Two-page spreads should be set up as single facing pages • Opposite QSRmagazine.com page (following the dimensions for a full page as listed above) in • Opposite table of contents the layout application, then saved as two separate pages. (2 pages available) The two pages will be electronically stitched together when • Opposite masthead the job is impositioned. 10% premium • Any guaranteed position Second Colors (Built from process inks): Ads Inserts requiring more than two screens to build a color will be QSR accepts approved inserts and outserts of all relevant billed at the 4-color earned rate. Ads with a single additional sizes. Please call your sales representative for a quote based screen add 50% to the earned B&W rate. on your specific piece. See www.QSRmagazine.com/advertising/requirements/ for mechanical requirements.
12 Digital A Dynamic Platform of E-Media Marketing Opportunities QSR offers an array of dynamic, online programs that ally thousands of news stores about hundreds of res- deliver measurable marketing results. Our digital offer- taurant operators. Find trends in drive-thru perfor- ings provide ideal forums for generating leads, driving mance, the emergence of new restaurant segments, traffic to your web site, and positioning your brand as a our franchisee satisfaction survey, and chain restaurant market leader. performance data. Complementing feature-based QSR magazine, QSRmagazine.com features an enhanced, easy-to- QSRmagazine.com delivers breaking news and a navigate format with expanded information and tools decade of in-depth content about the restaurant indus- to allow every restaurant decision-maker access to the try. It serves as an archive for QSR magazine and liter- information they need. Daily breaking news Exclusive feature content Current and past content from QSR magazine Searchable archives Topical site sections Downloadable research Franchise directory Vendor solutions RSS news feeds Online polls Industry events Slide/video presentations Webcast archives E-newsletter archives See Rates on Page 17
Digital 13 Microsites: Your Home on QSRmagazine.com tors who are actively engaged in research about topics of key importance to the industry. The exclusive spon- Microsites are destination web pages on QSRma- sorship of a topic-specific microsite gives your brand a gazine.com that house comprehensive resources powerful presence where foodservice professionals go for targeted restaurant industry needs. Each micro- online for their industry news and information. site provides a home page with comprehensive spon- sor resources. As the site visitor digs deeper into the Microsite sponsorship includes: microsite, they explore QSR-generated target content ••Leaderboard banner (728x90) of the highest quality. ••Foundation banner (468x60) Your sponsorship of a QSR microsite affords the ••“Sponsored By” promotional copy opportunity to present your marketing message to visi- ••Ability to post white papers, video, product specs, etc. Leaderboard (728 x 90) Rates $195/M impressions, billed monthly. Six-month contract required. Billing based on actual impression count. Maximum monthly cost is $1,000, regardless of Sponsored by impression count. Anticipate impressions in the range of 3,000 to 5,000 per month. Site availability --Marketing --Breakfast Branded Resource --Franchising --Food & Beverage --Finance --Drive-Thru --Fast Casual --POS --Equipment --Menuboards foundation (468 x 60)
14 Digital Now Playing: QSRmagazine.tv Combining the best of web and video technology, QSR Ted Turner is now offering an array of video content, all divided Talks Green into channels for ease of navigation. Channels include: B-School Educational and instructional videos, such as speakers from our Dine America conference. Emerging Concepts Operator-generated Ones to Watch Live and in-house created video, such as video taken when staff members visit other cities. give your message more eyes and ears, assuring you maximum exposure. How to Buy Video sponsorship is sold on a program-by-program basis. Once you buy a program, it’s yours until your Ones to Watch: viewership contract is fulfilled. You’ll have no compet- Paciugo ing or distracting messages from other companies in your program sponsorship, regardless of the type of sponsorship you buy. Individual purchases are bought in 250 play lots, so your message is seen no less than QSR News Press conferences, speakers, in-house 250 times—and trust us…you’ll have the viewer’s produced overviews of QSR reports such as the QSR undivided attention. 50 and Consumer Survey. Culinary Class Culinary instruction. Sponsorship Options include: ••Pre- and post-roll “Sponsored by” screens, includ- Marketing Watch A library of new advertising and ing a live web link. marketing campaigns. ••Pre- and post-roll “Sponsored by” screens, includ- What’s more, QSRmagazine.tv is committed to pro- ing a live web link, plus mid-play “walk-through” by viding fresh, original video programming. Each month, Chef QSR, an attention getting-animation display- we add to our cache of Ones to Watch, showing you ing your message. the best of emerging chains. We’re also producing ••Your own video, included in a QSR Channel. quarterly programming in 2009 around these themes: Choose the programming you want, which most ••Green Sourcing closely matches your marketing needs. For example, ••NRA Show Coverage food manufacturers are an ideal match for Culinary ••QSR 50 Class programming. Financing marketers may match ••Drive-Thru Performance up best with programs on the New Concepts channel. Whatever you choose, you can be assured that QSR For marketers wanting to test the waters with this magazine will give QSRmagazine.tv plenty of play and new medium, QSRmagazine.tv is getting tremendous support. We promise you’ll be seen and heard! play in both our web site and e-newsletters. This will See Rates on Page 17
Digital 15 QSR e-Newsletters: A.M. Jolt tent from QSR’s editors and writers, industry headline In the extremely competitive restaurant environment, news, the latest video offering, and more. owners and operators can’t afford to miss a headline. This is the most timely, effective vehicle to deliver In fact, a recent study of QSR readers found that nearly your marketing message directly to the inbox of opted- half rely on e-newsletters for information when they’re in restaurant owners and operators, as well as key making purchasing decisions.* That’s why thousands industry executives who drive purchasing decisions. of them subscribe to A.M. Jolt, QSR’s twice weekly *Source: QSR 2008 Subscriber Profile Study conducted by Harvey Research, July 2008 e-mail newsletter. Each issue delivers fresh con- Leaderboard (728 x 90) A.M. Jolt e-Mail Newsletter Sponsorship Opportunities: Top Sponsor Section Sponsor --728x90 leaderboard banner with linking URL Middle Sponsor --468x60 banner with linking URL Section Sponsor --One sponsor per section (Up Front, Headline News, Middle Sponsor QSR TV, What’s (468 x 60) Happening at QSR ) --Up to 25 words of promotional copy --234 x 60 image (optional) --Linking URL Custom Section Sponsor --Custom section heading --Up to 15 words of copy --Up to 4 links to your own content See Rates on Page 17
16 Digital QSR Webcasts QSR offers two types of webcast opportunities: QSR Webinars QSR offers a turnkey webcast solution where you create the program, allowing you to reach and impact decision-makers in an innova- tive, interactive forum. Leveraging our exten- sive market reach and expertise, we use a consultative, customized approach to help you develop and execute a targeted program that enhances your marketing strategies. Exclusive, High-Impact Sponsorship Benefits selected by QSR’s editorial staff based on interest and •• Registration development and collection value to subscribers. Each session is moderated by a •• Comprehensive event promotion, includes (2) senior member of QSR’s staff and offers registered targeted eblasts attendees the chance to hear directly from experienced •• Audio delivery and presentation coordination peers within the industry in a lively interactive format— •• Post-event participant data with complete contact conveniently right from their office. information QSR’s editorially driven eSeminars present an ideal •• Three-month online archiving for on-demand use at forum for industry partners to reinforce their position QSRmagazine.com as a thought leader—while generating viable leads— without the need to create event content or recruit QSR eSeminars speakers. QSR’s eSeminars provide foodservice profession- als with practical insights on current topics in a con- Exclusive sponsorship centrated hour-long online conference. The topics are •• Logo placement in all marketing promotions •• Mention as sponsor of event on dedicated email “ invitations to a targeted QSR subscriber audience Merchant Link’s QSR webcast was an •• Mention/logo on eSeminar console extremely cost-effective way to reach •• 3-minute sponsor message at beginning of program our target audience for a two-way con- •• Registration list, including name, address, phone, and email versation about PCI compliance and •• Opportunity to ask attendees up to three poll credit card security issues. We found questions during event (to qualify leads) the staff committed to achieving our Tentative Lineup February: Thriving in a Recession goal and providing a beneficial program 2009 eSeminar April: Fast-Casual Menu Trends for their audience. The end result was June: Payment Processing Solutions a program that continues to receive August: Franchise Finance October: Drive-Thru Performance Strategies positive comments from our present ” November: Kiosk Technology and prospective business partners. Note: eSeminars typically attract much larger audiences than Chris Justice events with sponsor-supplied content. However, QSR does not make President any guarantees on registration or attendance numbers. Merchant Link See Rates on Page 17
Digital 17 E-Media Rates and Specs Run of Site Banners see Page 12 Microsite Sponsorship see Page 13 ••Leaderboard ••$195 net CPM, billed monthly --$55 net CPM ••Leaderboard and Foundation Rectangle (see run of --728 x 90 site banners for specs) --25K maximum file size ••Customized content up to 300 words in right-hand --Top position on most pages column --Minimum buy of 10,000 impressions ••Ability to post white papers, video, product specs, etc. ••Skyscraper ••Exclusivity --$52 net CPM --180 x 600 QSRmagazine.tv see Page 14 --25K maximum file size ••Pre- and post-roll sponsor screen with live web link: --Right-hand column of all story pages $1,250 net/250 plays. --Minimum buy of 10,000 impressions ••Pre- and post-roll sponsor screen with web link and ••Above the Fold Rectangle Chef QSR animation: $1,750 net/250 plays. --$40 net CPM ••Sponsor-provided video in a QSR Channel: $2,000 --180 x 150 net/250 plays or one year, whichever comes first. --25K maximum file size --Right-hand column of all story pages Fast-Casual Blast see Page 19 --Minimum buy of 10,000 impressions ••Top Position ••Mid-page Rectangle --$600 net per issue --$32 net CPM --468 x 60 --234 x 60 ••Middle Position --25K maximum file size --$400 net per issue --Mid-page of most story pages --468 x 60 --Minimum buy of 10,000 impressions ••Right Position (2) ••Below the Fold Rectangle --$250 net per issue --$25 net CPM --120 x 240 --180 x 150 ••Sole Sponsorship --25K maximum file size --$1,500 net per issue --Right-hand column of all story pages --468 x 60 top position --Minimum buy of 10,000 impressions --Up to 100 words of customized promotional ••Foundation Rectangle content --$25 net CPM --Exclusivity --468 x 60 --25K maximum file size Foodservice eSeminars see Page 16 --Concludes all story pages Each eSeminar offers positions for either one primary --Minimum buy of 10,000 impressions sponsor or two lead sponsors. ••Primary Sponsorship: $18,000 net ••Lead Sponsorship: $12,000 net Webinars see Page 16 $15,000 net
18 Digital A.M. Jolt see Page 15 Position 10–19 issues 20–29 issues 30+ issues Leaderboard $600 net 550 500 Mid-page 400 350 300 Section sponsorship 550 500 450 Custom section: $900 net per issue Rich Media Banners require extra processing time for testing and imple- Rich Media is defined as advertisements with which mentation. When submitting third party tags, please users can interact in a web page format. These adver- send both Javascript and I-frame tags. QSR production tisements can be used either singularly or in combina- will implement the correct set of tags for the sponsored tion with various technologies, including but not limited site. If possible, submit a test ad for any third party ad to sound, video, or Flash, and with programming lan- shown or not shown on the list below: guages such as Java, Javascript, and DHTML. ••Atlas DMT ••Enliven ••Mediaplex QSR’s banner serving partner, DoubleClick, offers a ••Bluestreak ••Eyeblaster ••PointRoll variety of Rich Media creative units. For a complete list ••DART MOTIF ••Flash ••Real with specs, visit: ••DHTM ••KlipMart ••Shoshkeles www.dartmotif.com/formats/formats_overview.asp A standard GIF or JPG ad must accompany any Creative Deadlines Plain GIF/JPG banners are Rich Media ad submitted (to be displayed when a user due seven business days prior to launch date. Rich does not accept Rich Media). Media/third party banners are due two weeks prior Net cost: Run of site banner position plus 20% pre- to launch date. mium (excludes Flash). File Sizes Banners are not to exceed 25K maximum Banner Advertising Policies for standard banners (GIF, animated GIF, or JPG) or Ads must conform to the specifications of the pub- 30K maximum for Rich Media files. lisher. Elements not meeting specification will be returned for revision, which may delay launch. Click-Through URL The click-through URL is the web site to which users will be directed when click- Impression Counts & Third Party Ad Serving ing a banner ad. The advertiser must submit the click- QSR relies on DoubleClick to serve ads on the QSR through URL with the banner creative. Advertisers are web site. DoubleClick is the preferred partner of lead- responsible for maintaining a working click-through ing companies worldwide for a full range of digital URL. QSR does not guarantee any click-through rates. advertising solutions. Advertisers agree to rely on the impression counts of DoubleClick as the sole standard Acceptance All advertising is subject to acceptance for sale of banner advertising. We accept third-party by QSR and its publisher, Journalistic, Inc. The pub- ad-serving, but impressions are counted and invoices lisher reserves the right to reject any advertisement it are issued based on QSR’s ad serving system through deems inappropriate for its audience or not meeting its DoubleClick. 15–20% impression tracking discrepancy production standards. Ads must conform to publisher’s is an industry acceptable variance between systems. specifications. Elements not meeting specification will Although all formats will be considered, some may be returned for revision, which may delay launch.
Digital 19 Targeted Products for Reaching Fast-Casual Operators Since its inception QSR has understood that fast- and prospects. While fast-casual coverage is found casual is part of the limited-service restaurant industry. throughout QSRmagazine.com, we have devoted a The fast-casual movement represents an evolution of special area on our web site to news and features quick-service, as consumers have shown a desire for that deal solely with fast-casual. This gives you the upscaled menus and décor in a limited-service format. targeted approach you need to reach the operators QSR has covered this evolving segment from its pre- you want. mier issue onward, and it is a vital part of our editorial Sponsorship of the Fast-Casual Portal is available focus. However, QSR also offers targeted products for for 6- and 12-month periods. Microsite sponsorship marketers who just want to reach the fast-casual seg- rates apply. Benefits of sponsorship include: ment of the limited-service market. •• Leaderboard and foundation banners •• Up to 300 words of customized promotional copy Fast-Casual Portal •• Exclusivity for sponsorship period As an important part of the limited-service segment of foodservice, fast-casual has increasingly become Fast-Casual Blast a desired vertical target for foodservice vendors. For QSR’s editors compile the top fast-casual news and those marketers with budgets isolated just for the deliver it directly to the email in-boxes of our opt-in fast-casual portion of limited-service, QSR drills down fast-casual list. Contact your QSR media representa- into our readership and provides you with a targeted tive for current information on number of subscribers to solution for reaching your key fast-casual customers this e-newsletter. See Rates on Page 17
20 Custom Custom Media QSR’s line-up of custom media products provides marketers with a comprehensive portfolio of cutting-edge, cost- effective programs that will enhance your integrated media strategy. Our team of expert writers and graphic artists will help you develop highly integrated custom programs that drive sales, increase brand awareness/preference, and generate leads for your organization. Using a consultative approach to understanding how we can meet the needs of your marketing objectives, QSR leverages an extensive platform of solutions-based products—across all channels—to deliver strategic results. Smart Chain Series In every issue QSR publishes special Smart Chain reports with tightly focused features covering current trends and best practices in areas of specific inter- est to the industry. Designed with a unique look that distinguishes it from run Labor Statistics Recruiting Tools Interactive Education Classroom Materials HbVgi8]V^c of book space, Smart Chain serves as a showcase for that issue’s focus. It is a powerful platform for educating foodservice decision-makers on your com- pany’s products and solutions within an advertorial context. Hiring Each Smart Chain report also features a section devoted to “The Play- & Traıning ers,” a who’s who list of vendors. Reader focus groups tell us this list is important information—and helps them decide whom to do business with. Full-page and half-page display opportunities are available, plus logo and 100 words of promotional copy for The Players list. Standard display advertising rates apply. Workforce Forecast Labor Competition Effective Training 08 119 September.indd 79 8/8/08 11:23:39 AM Chain Topics January: POS Systems (FS/TEC) July: Loyalty and Gift Cards 2009 Smart February: Cooking/Kitchen Technology (NAFEM) August: Sauces and Condiments March : Tea & Coffee (part 1) September : Online/Remote Ordering April: Brewing Systems (part 2) October : Signage May: Protein (NRA) November : Kiosk Technology June : Merchant Solutions/Payment Processing December : Back of House Content-Based Custom Programs When display advertising space isn’t enough to com- Let’s Talk… Exclusive ownership of a specific product municate your message, QSR also offers several con- or service category positions you as a market leader tent-based custom platforms that allow and a valuable partner for restau- marketers to showcase products, ser- rant brands. vices, and solutions for the restau- rant industry. They serve Respond Ask your target audi- as compelling, influen- ence 5 topic-specific questions tial products for reaching in a QSR electronic survey and industry decision-makers. respond directly to their feedback with this informative one- or two- Solutions Series Demon- page program. strate your expertise with case studies that highlight Contact your QSR media repre- successful solutions for res- sentative for pricing information for taurant operators. content-based custom programs.
Custom 21 Change Management for Fran chisors Defying Economic Odds Restaurant Franchising SPE FRAN C CIAL PROF HISE Restaurant Franchising is an exclusive opportunity to ILES reach emerging and growing chains. Distributed to multi-unit and multi-concept franchisees, and with 24 Supplement to QSR Magazi bonus distribution at various franchising and restaurant ne How to Win industry events, RF is the perfect opportunity to match the Real Estate Game your marketing message with a publication that pro- motes growth through franchising. Are Multiple Concepts the Best Way to Grow? Editorial Content RF features informative articles about current and What the Future Holds upcoming trends and best practices in franchising, for Franchise Finance finance, and real estate, plus editorial profiles highlight- ing opportunities in each of these areas. This content is Custom Franchising supplemented by a “best of” compilation of franchising Programs PLUS: topics from QSR. Create Big Buzz Avoid the Franchise Mismatch Display Advertising RF08 COVER 3.indd 1 Full- and half-page display opportunities are available. 2/28/08 1:53:00 PM RF is ideal for franchise sales, financing, real estate, editorial profile about your company and the opportu- and others who want to reach growth-minded res- nities it offers. RF will assign a professional writer to taurant professionals. Rates are 80 percent of earned work with you to create a mutually agreeable profile of QSR page rate. up to 600 words in length. The profile will also include a logo and photos, which we request that you provide, Special Offer for Clients with Franchise, as well as an informational pull-out box touting the Finance, and Real Estate Opportunities highlights of your company. When you purchase a full-page display advertisement, In addition, your editorial profile will appear in the you will receive at no additional charge an adjoining Franchise Expo area of QSRmagazine.com. Distribution More than 10 of Bojangles’ RF is distributed by mail to franchised locations went over $3 million in sales in 2007. approximately 15,000 fran- chise owners and 6,000 independent restaurant own- BOJANGLES’ ers selected from the regu- FAMOUS CHICKEN ‘N lar circulation base of QSR BISCUITS An iconic Southern restaurant brand offers growth potential for franchisees. magazine. AS ERIC NEWMAN, EXECUTIVE VICE PRESIDENT OF development for Bojangles’ Famous Chicken ‘n Biscuits, likes to point out, various outlets that rank they still want to eat out, and they don’t want to go to a burger chain for an evening meal. We’re categorized properly franchisees in other systems.” In terms of franchisee support, Newman points out that Bojangles’ was recently acquired, and RF is also distributed to attendees at the following franchise opportunities often identify Bojangles’ as quick-service, but that’s category-speak. In the new owners are focused on infrastructure and as a top choice—not just in food but in franchising reality, we’re positioned between quick-service operational support. This is borne out by increases in general. The Wall Street Journal named it one and fast-casual.” in the number of field reps, new building designs, of the top 25 franchises across all industries, and Bojangles’ also boasts impressive financials. a new vice president of real estate who is reviewing shows: it was Entrepreneur’s top choice in the chicken In 2007, sales at full-size franchised locations markets and supporting franchisees with deals, and segment in 2007. averaged more than $1.7 million. More than 10 beefed-up training programs. What is it about this iconic Southern brand that attracts such attention? Newman ticks off a list of attributes, starting of them went over $3 million, and one hit nearly $3.7 million. The company just completed its 54th consecutive month of same-store sales increases, Newman adds that new franchisees praise Bojangles’ for its operational focus. “They draw a clear distinction between Bojangles’ and those Invest in the #1 ranked restaurant in chicken.* with daypart coverage. “We have breakfast, lunch, and dinner,” he says, “and we also have the capac- ity for major takeaway business across all three dayparts.” and Newman says they haven’t seen the top yet. Bojangles’ is actively franchising in a num- ber of markets, with space currently available in Florida, south Georgia, central and western Ten- brands that only own one or two restaurants and franchise everything else,” he says. “We oper- ate 150 of our own restaurants, and the direc- tion and support we provide our franchisees Bojangles’® was listed as one of the “Top 25 Franchise High Performers.”** Success in all three day parts is one of the many reasons we’ve become a leader. The competition just can’t match it. We are poised for growth with areas available for single-unit and multi-unit developers. •• International Franchise Expo •• West Coast Franchise Expo Of course, what brings customers in during nessee, Alabama, Mississippi, and Louisiana. The usually helps them run the restaurants more those dayparts is the food, from biscuits to chicken first focus is the Southeast, but the brand is also effectively. to a wide variety of side items with made-from- pushing north, with the eastern seaboard from DC “I’ve been doing this 23 years,” Newman says, scratch flair. “We have uniqueness,” says Newman. to New York being wide open. “We’re also open “and timing is everything. There are great times •• Franchise Expo South “When you’re hungry for Bojangles’, you’re hun- to other things if the right people come along,” to join certain concepts, and there are times when gry for Bojangles’, and nothing else will do.” This notes Newman. you probably don’t want to come in. Bojangles’ is makes for tremendous customer loyalty. Like most franchisors, Bojangles’ looks for really hitting a great point in its cycle.” Another positive attribute is that Bojangles’ restaurant experience in potential franchisees. “It’s •• National Restaurant enjoys a certain amount of insulation during most helpful if people in the investment group have For more information about franchising www.bojangles-franchise.com • 1-800-366-9921 tougher economic times. “When people are more operational focus, because Bojangles’ is about the opportunities with Bojangles’ Famous Learn how we’re cooking up mouth-watering opportunities. Call us today! careful with their money,” Newman notes, “Bojan- food and the operational delivery,” says Newman. Chicken ‘n Biscuits, visit *2007 Entrepreneur Franchise 500 Quick-Service Chicken category. This is not an offering to purchase a franchise. Offerings are made by Uniform Franchise Offering Circular only. gles’ tends to strengthen. People trade down, but “Many of our newer franchisees are already major www.bojangles-franchise.com. **The Wall Street Journal, February 12, 2008 48 2008 EDITION RESTAURANT FRANCHISING RF08-FINAL.indd 48 2/28/08 3:59:35 PM Bojangles-Full-While Our-RF08.in1 1 2/19/08 9:25:22 AM Association Show
22 In Person Once a year restaurant leaders from across the nation come together for three intensive days of presentations, discussions, and seminars, all designed to foster the exchange of ideas among industry executives. Sponsorships are limited, and a select group of executive-level attendees helps main- tain the intimate setting that has become the signature characteristic of Dine America. As a sponsor, one of the most important ben- efits you receive is the ability to attend all Basic sponsorship benefits include: educational sessions and activities, meeting ••Attendance of company representatives restaurant decision-makers one-on-one and ••Logo placement in promotional and delivering your marketing message in the conference materials most personal and effective way possible. ••Product placement at show functions ••Registrant information Additional benefits are available based on sponsorship level. Contact your QSR sales representative for package pricing and details.
In Person 23 Sample List of Companies at Dine America 2008 Au Bon Pain Beef O’Brady’s Bread and Company Burgerville Burger King Caribou Coffee Sample List of Titles at Church’s Chicken Dine America 2008 Corner Bakery Café Chairman Domino’s Pizza Chief Executive Officer Donut Connection President Ellianos Coffee Company Chief Financial Officer Jack in the Box Chief Operating Officer Kahala Corp. Corporate Director of Food Service McAlister’s Deli Executive Chef McDonald’s Executive Vice President Pei Wei Asian Diner Multi-Unit Franchisee Pollo Campero Sr. Vice President of Franchise Operations San Francisco Soup Co. Vice President, Operations Subway Vice President, Restaurant Development Whataburger Senior Manager, International R&D
24 QSR Results-Focused Marketing Methodology QSR recognizes that vendors in the restau- ••Using proprietary and partner market intel- rant industry each bring to market a unique ligence and data to provide insight into product, service, and/or solution that can the client’s specific target customers and help decision-makers improve their restaurant prospects. operations. We also understand the impor- ••Creating a customized IMS (Integrated tance of crafting a cost-effective, integrated Media Solution) designed to meet clients’ marketing program to spotlight those prod- marketing goals and objectives across ucts, services, and solutions to restaurant QSR’s market-leading print, online, event, decision-makers while they are making pur- and custom media products. chasing decisions all year long. ••Refining and optimizing the client’s IMS Our methodology and approach to integrated based on changing needs and opportuni- media is unique to the market. It consists of: ties over the course of the year. ••Studying vendor needs, goals, objectives, ••Tracking year-round IMS effectiveness and challenges. through various ROI metrics. 6EG>A'%%-qlll#fhgbV\Vo^cZ#Xdb 4:39 PM Page 1 12/10/07 B6N'%%-qlll#fhgbV\Vo^cZ#Xdb COVER 08 111 JAN ® 111 m Your Most Strategic www.qsrmagazine.co ® JANUARY 2008 | ® Marketing Partner & COO A | PRESIDENT STEVE LaMASTR RAVING BRANDS ELL | CEO KEVIN BLACKW ION KAHALA CORPORAT T & CEO LLO | PRESIDEN STEVE ROMANIE FOCUS BRANDS, INC. QSR is committed to delivering the best strategic coverage of the restaurant industry for our subscribers. We also APRIL’S FRESH IDEAS: MAY’S MINI DESSERTS FRESH IDEASS: continue to innovate and invest in our T & CEO 08 114 Cover Start.indd 1 HOT DINNER 3/18/08 12:07:20 PM KAS | PRESIDEN DAVID RUTKAUS INTERNATIONAL BEAUTIFUL BRANDS ROBERT W. D’LOREN | CEO JANUARY’S 4/11/08 8:36:34 AM NEXCEN BRANDS FRESH IDEA S: KFASTS integrated media platform to provide vendors 1 08 115 MAY COVER LIGHTER BREA of restaurant products and services with the smartest, most cost-effective solutions for reaching and impacting the restaurant market. With an expanded portfolio of product offerings, QSR now provides more options for advertisers to deliver strategic marketing messages across multiple mediums throughout the year. That makes QSR an even smarter media partner in 2009. Drive sales and reinforce your position of market leadership in print, online, or face-to-face with QSR—the most effective marketing partner for today’s savviest restaurant vendors.
QSR Sales Contact Information Eugene Drezner National Sales Manager 800-662-4834 ext. 126 eugene@qsrmagazine.com Will Bruwer National Sales Representative 800-662-4834 ext. 128 will@qsrmagazine.com Kevin Donaldson Strategic Sales and Marketing 800-662-4834 ext. 138 kevin@qsrmagazine.com
www.qsrmagazine.com (800)662-4834 www.dineamerica.us
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