WELCOME GUIDE PROTECTING OUR GUESTS AND COLLEAGUES
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WELCOME GUIDE
P R O T E C T I N G O U R G U E S T S
A N D C O L L E A G U E S
IMPORTANT UPDATES
(FOR VISITS FROM 10 AUGUST)
Group Size Limits for Entry and Experiences
Singapore Flyer Sky Dining
Standard Tickets Premium Champagne Experience
Singapore Sling Experience
2 guests or less Permitted if all individuals* have been:
•Fully vaccinated;
•Recovered from Covid-19
in the last 270 days; or
•Obtained a negative PET result for
3 - 5 guests Covid-19 for the duration of dining-in
More than 5 guests Permitted if all individuals^
are from the same household
*^ Checks on the vaccination status and/or home address on Identity Cards will be conducted at relevant checkpoints.
*Provision for children 12 years and below (i.e. born in and after 2009) apply; all children must be from the same
household. Other vaccinated individuals can be from different households as the child(ren).
IMPORTANT UPDATES
(FOR VISITS FROM 10 AUGUST)
Group Size Limits for Dine-in
•Permitted for Daily Kopi (Level 1)
•Dining in at restaurants are only permitted for
2 guests or less fully vaccinated individuals
Permitted if all individuals* have been:
•Fully vaccinated;
3 - 5 guests •Recovered from Covid-19
in the last 270 days; or
•Obtained a negative PET result for
Covid-19 for the duration of dining-in
More than 5 guests
*Checks on the vaccination status and/or home address on Identity Cards will be conducted at relevant checkpoints.
*Provision for children 12 years and below (i.e. born in and after 2009) apply; all children must be from the same
household. Other vaccinated individuals can be from different households as the child(ren).
VERIFICATION FOR F&BRELATED SERVICES
•Fully vaccinated individuals
(i.e. has received the full regimen of Pfizer-BioNTech/Comirnatry, Moderna or the
World Health Organisation’s Emergency Use Listing (WHO EUL) vaccines, with an
additional two weeks for the vaccine to be fully effective)
TraceTogether App HealthHub App
or Token
Checks will be conducted at relevant checkpoints. The Management reserves the right to deny
admission and/or boarding for guests who do not meet the requirements. Cancellation, rescheduling
or refunds will not be permitted.
VERIFICATION FOR F&B RELATED SERVICES
• Individuals 'Nho have recovered from Covid-19 in the last 270 days
• Unvaccinated individuals 'Nho have obtained a negative PET result
� COVID Health Status �11�
• ...ill I 12:30
� ANTIGEN RAPID TESTS
MINISTRY OF HEALTH
SINGAPORF
MINISTRY OF HEALTH LIM SOON HUAT
SINGAPORE
Vaccination status SXXXX886H
PRE-EVENT TESTING (PET) EXEMPTION NOTICE
Not vaccinated (
• .ill I 12:30 Antigen Rapid Test negative result is
only valid for 24 hours from test date
To complete the vaccination PCR / SEROLOGY RESULTS
Full Name: ABCDEF � and time. A negative test result does
=
(as per NRIC/F IN/Passport) process, you need to take all not preclude... �
doses and wait at least 14 days for
NRIC/FIN/Passport Number: XXXXX567A LIM SOON HUAT
the vaccine to take effect. N 2021, 10:00 am Negative
SXXXX886H
=
Country of Passport Issue Country
(only for foreigners without More info about COVID-19 vaccines CZ:
FIN): Q If you have tested negative for
COVID-19, please continue to mon tor N 2021, 09:00 am Negative
your health and see a doctor promptly
To whom it may concern, if you rontinue to ...
Read more
Overall test status N 2021, 09:30 am O PosiUve
This is to certify that the abovementioned first tested positive for SARS-CoV-2 (Based on last 24 hours) 19JAN 2021, 09:00 AM
�Negative
wait for further instructions.
ff
(COVID-19) via a Polymerase Chain Reaction (PCR) test' on . He/She is SARS-CoV-2 PCR ADMINISTERED (UNDER SUPERVISION)
exempted from Pre-Event Testing (PET) till (inclusive).
Cleared Lessdetails "
N 2021, 10:00 am = Negative
2. For further details, please contact [Name of Clinic (and Branch if applicable), Valid till Sat 26 Jun 2021, 2:26pm TTSH ADMINISTERED
email, phone number]. Accession No.: 1069668956
Please refer to MO H's website for Report:
Thank you. more information on what your Not Detected
test status means. $
Stamp! Signature/Date
Login to Health Hub to view your test
OS JAN 2021, 10:00 AM
records 0 � Negative
SARS-CoV-2 PCR
Moredeta1ls v
Your test status may take time to be updated.
Name: If problems persist, contact your test
s �
Designation: provider, or see how to troubleshoot.
Clinic Name (and Branch if applicable):
* Recovered travellers/ returning SCs/PRs with overseas PCR+ results with local S+ result must �
provide GP with proof of overseas PCR+ result for the issuance of the PET Exemption Notice. Home History Upload More
Physical copy of a valid A valid negative PET result obtained from
Pre-Event Test Exemption Notice a MOH-approved Covid- 19 Tes t Provider;
(for recovered individuals) TraceTogether App/ Token or HealthHub App
(for unvaccinated individuals)
Checks will be conducted at relevant checkpoints. The Management reserves the right to deny
admission and/ or boarding for guests who do not meet the requirements. Cancellation, rescheduling
or refunds will not be permitted.
G) SINGAPORE
FLYER
BEFORE YOU ARRIVE
Book online, where Ensure your group size is in
possible adherence to the latest
government advisory
We politely request guests to
defer your visit to the
Ensure you have Singapore Flyer should you
downloaded the start displaying any of the
TraceTogether App on symptoms associated with
your mobile device. COVID-19 and seek medical
TraceTogether Token is attention immediately. Email us at
also accepted customer_service@singaporeflyer.com
to amend your booking
Before setting off, check
our website or social Please be ready to make on-site
media accounts for the payments using a ‘contactless’
latest information and bank card
opening hoursDURING YOUR VISIT
New directional signage Keep your face mask on at
has been placed. Please all times, including during photo
follow the arrows to get to taking
Singapore Flyer’s newly
designated Main
Entrance and Exit
Practise safe distancing While in the queue, get your
and maintain good TraceTogether Token or App
personal hygiene ready to facilitate contact
tracing efforts by the
Singapore Government.
Guests are required to scan a
For F&B-related services, separate QR code at the
verification checks on attractions’ entrances:
vaccination status or Singapore Flyer Flight Entrance (L2)
other relevant documents Time Capsule Entrance (L1).
will be conducted.SAFE DISTANCING MEASURES
Reduced capacity limits for capsule and
indoor experiences for the best possible guest
experience
Clear markers and signage are in place to
1M help guests maintain a safe distance of
1 metre apart in queues, lifts, retail outlets
and our capsules
Dine-in has resumed with group sizes of up
to 5 persons if all vaccinated; provision for
children aged 12 years and below applies.
Please check with the individual F&B
establishments for their group size limitationsGENERAL SANITISATION
AND HYGIENE MEASURES
We’re awarded with the SG Clean quality mark
after a rigorous certification process of our
sanitisation and hygiene practices by appointed
assessors
Hand sanitisers are available around the
premises for guests to use
Our capsules and premises are cleaned and
sanitised regularly
High-touch areas such as lift buttons,
handrails are disinfected throughout the dayHERE’S HOW OUR COLLEAGUES
ARE TAKING THE LEAD
• Facilitate contact tracing efforts by the
Singapore Government by checking in and out
at the newly designated Main Entrance and Exit
• Daily declaration of Health status before the
day commence
• Temperature checks twice a day
• Keeping our face masks on at all times
• Practise safe distancing and good personal hygiene
• Stay home if feeling unwellWHEN YOU’RE READY,
WE’RE HERE FOR YOU.
NOW, AND ALWAYS
The heightened precautionary measures are part of our commitment
towards providing a safe environment for our guests, so that you
can enjoy our attractions and facilities with peace of mind.
We look forward to making new memories with you
at the Singapore Flyer.
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