V International Business Forum for the DIY, Garden and Household Retail Industry - Russia's Only Congress For Meeting The Industry Leaders! All ...
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V International Business Forum for the DIY, Garden and Household Retail Industry Russia’s Only Congress For Meeting The Industry Leaders! All the Major Players Attend!
V International Business Forum for the DIY, Garden and Household Retail Industry DIY&Household Retail Russia 2011 The Fifth Anniversary DIY & Household Retail Russia 2011 Forum Official Partner Official Publishing House DIY & Household took place in the Hilton Leningradskaya Hotel on 26-27 May. of the Summit Retail Russia 2011 The DIY & Household Retail Russia business forum brought together all the key participants on the market for the sale of construction, repair, Official executive Press Conference house, interior, dacha, and garden goods. For five years now, since the search agency moment of its inception, this has been a unique platform for meetings between chief industry executives who are representatives of retail chains, specialized shopping centers, manufacturers, and distributors. Agenda. Day 1 Organizer: The B2B Conference Group (BBCG) is a leader Partners in the organization of major annual summits DIY & Household for top managers in industries key to the Awards 2011 Russian economy: retail sales, consumer goods production, agriculture, and services fields. The company was founded in 2000 and has been analyzing the issue of business management practicum. training and consumer market tendencies throughout its entire existence. BBCG’s mission is to provide ideas for growth, as Agenda. Day 2 well as exclusive information and contacts. Support: NEGOTIATIONS General General Official Exposition Media Partner Industry Partner Media Partner ATTENDEES Official DIY & Household Information Retail Russia 2012 Agency BBCG Information The forum is traditionally held with the support of the European DIY Retail Partners Association (EDRA), which unites all of Europe’s leading DIY chains. For the first time, support is also being provided by the European Federation of DIY Manufactures (FEDIYMA). 2
V International Business Forum for the DIY, Garden and Household Retail Industry Press Conference DIY & Household On the eve of the business forum, a press conference was held in the Retail Russia 2011 Leningradskiy auditorium on the topic of: “Repair and home goods in Russia: Mass Media: When will modern stores supersede open markets?” • Blizko remont, • Retail.ru, Press Conference Journalists’ questions were answered by: Francis Corda, Vice President of FEDIYMA, Dyrup; John Herbert, EDRA; Pekka Salmi, Fiskars Brands Rus; Aleksey • Mebelnyi Business, • Vedomosti, • Commersant, • Expert TV, Iovlev, Metrika; Mikhail Kuchment, Kika Russia; Grigoriy Skotnitskiy, Baucenter • DIY International, • The Moscow Times, Rus; and Evgeniy Movchan, OBI Russia. Agenda. Day 1 • • Floornet, Torgovoie oborudovanie v Rossii, • • First news, Advice.ru, The media was interested in the expert opinions on Russian and Western DIY • Bolshoi business, • Generalny Director. markets, barriers to chain growth, and why European DIY retailers are more DIY & Household successful in Russia than are domestic retailers. Awards 2011 practicum. training Agenda. Day 2 NEGOTIATIONS Exposition Recently, our population has started According to our results for 2010, our chain was first in the ATTENDEES to have money; people have therefore industry in speed of opening stores. Over that year, we opened begun to prefer complex, expensive eighteen new stores, although three were closed later. The DIY & Household apartment repair solutions. Therefore, I chain thereby doubled in size. And we are continuing to open Retail Russia 2012 don’t see a future for construction goods stores. markets in Russia. BBCG Grigoriy Skotnitskiy, Aleksey Iovlev, Member of the Board of Directors of Baucenter Rus General Director of the SBR Corporation and Manager of Metrika 3
V International Business Forum for the DIY, Garden and Household Retail Industry Agenda. Day 1 Delegate Registration Coffee break, exhibition, negotiations DIY & Household Retail Russia 2011 PLENARY SESSION THE DIY & HOUSEHOLD MARKET 2011: INCREASING GROWTH PRACTICUM Business Forum partner Yaroslavskie Kraski presented: the first innovative product With positive demand dynamics, the opening plenary session brought together in a range of materials with technology DuPont Teflon® surface protector – interior paint of premium class Hausweiss Press Conference the CEOs and founders of retail chains and manufacturers to (a) disclose and publicly discuss the main barriers to business growth, (b) identify the strategies for Moderators: development and (c) examine the key players (retail chains, suppliers and developers) Alexander Lomovskikh, Commercial Director Yaroslavskie Kraski expectations from each other. Johan Van den Hemel, Brand Licensing Representative Du Pont de Nemours Agenda. Day 1 Moderators: Anna Sinavskaya, Chief Analytic of Consulting Department RBK Alexey Filatov, Managing Director BBCG DIGEST OF STORE CONCEPTS - 2011 DIY & Household Speakers: For the first time at the Summit, we presented an overview of the major and niche retail formats. Fascinating and vitally important! Hypermarkets, professional outlets, Awards 2011 François Corda, Board Member European Federation of DIY Manufacturers - FEDIYMA, Vice-President Dyrup “1000 Melochei”, international concepts. John W. Herbert, General Secretary European DIY Retail Association – EDRA Moderator: Pekka Salmi, Country Manager Fiskars Russia Rinat Mukhametvaleev, Executive Director TREST SKM (SuperStroy, StroyArsenal) practicum. training Michael Kuchment, Vice-President Kika Russia Presentations: Grigory Skotnitsky, Board Member Baucenter Rus Craig Phillipson, Managing Director Shopworks Alexandr Seliverstov, First Deputy General Director Uyuterra Nektarios Bakakis, CEO Knauber (the best DIY-retailer according to key retailing Agenda. Day 2 Lunch, exhibition, negotiations business news magazine Home Channel News USA) Clive Woodger, Founder, SCG London PLENARY SESSION NEGOTIATIONS BIG BRANDS, GENERICS AND DIRECT IMPORTS: HOW WILL THE MARKET EFFECTIVE LOGISTICS CONCEPT FOR DIY-LOGISTICS COMPENSATE FOR THE SHORTFALL IN SUPPLY? The roundtable brought together specialists from the retailers, manufacturers Modern retail markets abhor deficits. The shortage of products facing networks and distributors. With the participation of experts from the relevant international Exposition today will inevitably be made up soon! The Congress gave us the answers to the questions: Who will take up the spare space on the shelves? Who can provide the logistics companies we discussed the most effective options for delivery. We critically examined the systems used currently and find possible solutions and compromises. necessary throughput? Is there, in reality, strong loyalty to big brands in our market? Moderator: What solutions are and will be available for chains to consolidate the purchases of Andrei Shmakov, Logistics and IT Director TREST SKM (SuperStroy, StroyArsenal) ATTENDEES imports? Speakers: Moderator Elena Pechnikova, Sales and Marketing Director IntellaNLK Vadim Utkin, General Manager Morelli Stephen Castelete, Managing Director RosLogistics DIY & Household Speakers: Vera Gorbacheva, Customs Development Director FM Logistic Retail Russia 2012 Evgeni Movchan, Commercial Director OBI Russia Alexey Zhuravlev, Executive Director, Petrovich Pavel Demkin, Commercial Director, Welcome doors&parquet group Alexey Iovlev, General Director Metrika Grigory Kuzmin, Sales Director Tarkett Rus BBCG Vladimir Temchenko, Retail Customer Area Remiling 2000 John W. Herbert, General Secretary European DIY Retail Association – EDRA Scriattoli Amedeo, General Director Arcansas 4
V International Business Forum for the DIY, Garden and Household Retail Industry Agenda. Day 1 PERSONAL DEVELOPMENT TRAINING INTERNET MARKETING AND SALES FOR THE DIY & HOUSEHOLD MARKET? DIY & Household Approaches to development: how to understand what zones to be developed? THE TIME IS NOW! Retail Russia 2011 Dmitriy Voloschuk, Consultant, Evaluation and Management Skills Development An Internet marketing and online sales strategy is now important for all retailers! An Odgers Berndtson examination of customer focused strategies. A look at foreign experiences. Deciding on strategy. Press Conference Moderator: Svetlana Sorokina, Producer BBCG Presentations: Dmitri Igoshev, DIY Director Wikimart Coffee break, exhibition, negotiations Stanislav Shargorodskiy, Project Manager NLO Marketing Agenda. Day 1 PERSONAL DEVELOPMENT TRAINING FOCUS SESSION Ways and approaches for identification of strengths and weaknesses DIY & Household At the presentation purposely made for the business forum François Corda, Dmitriy Voloschuk, Consultant, Evaluation and Management Skills Development Awards 2011 Vice-President, Member of the Board of Directors of FEDIYMA and Head of the Odgers Berndtson leading European companies in paint and coatings Dyrup, analyzed the most successful international cases. He gave the answers to the questions: What NATIONAL DIY & HOUSEHOLD AWARDS 2011 practicum. training innovations are used by European leaders in response to global changes in customer behavior? What solutions are used to ensure sales development at On May 26, at 7.30 p.m. the Congress will celebrate the annual industry awards: THE DIY & HOUSEHOLD AWARDS 2011. Don’t miss the preliminary vote! Take your place new markets? A customer – changes at the European market – will be focused at the gala dinner! for sure. Agenda. Day 2 Moderator: Moderators: Elena Komkova, Partner Retail Training Group Gennadiy Kachinskiy, Director BLIZKO remont Gennadiy Kachinskiy, Director BLIZKO remont NEGOTIATIONS Exposition I got a lot of valuable information at the forum: data on market volume, sales breakdown by price segment, market tendencies, and the point of view of representatives of the European Community on development perspectives for the Russian market, the investment climate ATTENDEES in the industry, and a good deal more. We no longer need to hold the series of expensive marketing studies that our company had planned for June-July 2011. And a few things were DIY & Household really fun: examples of product presentation in a store, like “multicolored stands”. It’s nice Retail Russia 2012 that the forum was organized in such a way that the delegates who were representatives of construction and finish materials manufacturers could talk freely amongst themselves and discuss urgent problems. BBCG Elena Kuznetsova, Commercial Director of OOO Le Grand 5
V International Business Forum for the DIY, Garden and Household Retail Industry DIY&Household Awards 2011 DIY & Household II DIY&Household Awards 2011 Retail Russia 2011 Press Conference Agenda. Day 1 DIY & Household Awards 2011 practicum. training On 26 May at 7:30 p.m., a reception was held So: the results!!! Agenda. Day 2 on the occasion of the DIY & Household Awards 2011 «The Best Retailer» NEGOTIATIONS industry prizes. OBI The industry determined the best in Exposition three categories: «The Best Supplier» ATTENDEES – «Best Store of the Year» – «Supplier of the Year» Tarkett Rus – «Person of the Year». DIY & Household «Personality of the Year» Retail Russia 2012 In the two categories «Best Store of Alexander Seliverstov, the Year» and «Supplier of the Year», voting took place in a special internet Yuterra BBCG area of the business forum called «In the Kitchen». The delegates chose the Congratulations to the winners! We can’t wait to see the new names «Person of the Year» in an open vote on and openings in the coming year! the first day of the Forum. 6
V International Business Forum for the DIY, Garden and Household Retail Industry Practicum Training DIY & Household Self-development: Retail Russia 2011 Feedback as a key self-evaluation and -development instrument Press Conference Trainer: Dmitriy Voloshchuk, Consultant, Manager Evaluation and Agenda. Day 1 Development Practice, Odgers Berndtson Session Goals and Tasks DIY & Household Discussion of approaches to the use of feedback as an employee self- evaluation and -development instrument Awards 2011 Creation of a system-wide concept of the approaches, technologies, and methods for feedback receipt and development practicum. training Session Topics The Yaroslavskie Kraski Company – Business Forum’s partner – Block 1. Feedback as an instrument for evaluation and discovery of areas for development Agenda. Day 2 presented the first innovative product in a line of materials using DuPont Teflon® surface protector: Hausweiss premium-class The place of feedback in human development, coaching, and training interior paint. Feedback collection methods: Evaluation of the «360 Degrees» method, in-depth interviews NEGOTIATIONS Evaluation Centers, personality questionnaires, training, and so on Block 2. Receiving feedback: Roadblocks and resources Exposition Listening skills, the ability to formulate and ask questions Attitudes, stereotypes of their effect on the cooperative process Formulation of goals for providing and receiving feedback ATTENDEES Working with opposition and other types of destructive human behavior DIY & Household Retail Russia 2012 BBCG 7
V International Business Forum for the DIY, Garden and Household Retail Industry Программа. Второй день саммита Delegate Registration works best in your store? We need to examine the options! At the Summit we looked DIY & Household NEGOTIATING SUPPLY! at in-store promotions in order to gain an insight into the reasons for their successes Retail Russia 2011 PLENARY SESSION and failures. Moderator: Ilya Uvarov, Partner Retaility SELECTION MANAGEMENT, PRACTICE, Presentation: Rainer Strnad, Dähne Verlag GmbH KEY TRENDS FOR 2011 AND NEW SOLUTIONS Press Conference Expert roundtable discussion: which of the selection management models will IT IS THE PERSONNEL WHO DRIVE BUSINESS GROWTH develop quicker than others as sales grow again? 3 success stories. Case studies of 3 Senior management teams are focused on business growth. Who are the right chains in 3 categories. Agenda. Day 1 Moderator: people to hire and how do we motivate them today? Can I use mentors within my management structure? Am I a team leader? How do I measure my progress? Ilya Uvarov, Partner Retaility Moderator: Presentations: Janis Kolnejs, Regional Sales Director Baltic States, Russia, Belorussia, DIY & Household Storch – Ciret Group Alexander Murzov, Head of consumer market Odgers Berndtson Awards 2011 Vsevolod Kudelin, Commercial Director Stroydepo Andrei Burakov, deputy general Director Trading House Yuznyi Presentations: Konstantin Vinokurov, General Director Stroydepo Nikita Kazakov, Head of Interim Practice Odgers Berndtson Lunch practicum. training PLENARY SESSION PERSONAL DEVELOPMENT TRAINING THE CONSUMER. THE OFFER FOR 2011-2012 Development scheme for yourself and subordinates: how to make a goal and build The development of our cities and regional district centers, with their different development process? Agenda. Day 2 income levels, will determine the trends in demand for DIY & Household goods - Dmitriy Voloschuk, Consultant, Evaluation and Management Skills Development thus necessitating different pricing, assortment and service offers. The Congress was Odgers Berndtson looking for answers to the following questions: How do we plan and manage service NEGOTIATIONS levels and adequate marketing communications? Store positioning – how do we target professionals and end-users? Coffee break, exhibition, negotiations Moderator: PLENARY SESSION Rinat Mukhametvaleev, Executive Director TREST SKM (SuperStroy, StroyArsenal) Exposition Presentations: INVESTING IN DEVELOPMENT: FINANCIAL MODELS FOR GROWTH? Alexander Yakovlev, Head of DIY Division GfK Russia DIY & Household is one of the largest retail markets. It is growing significantly faster Alexey Zhuravlev, Executive Director Petrovich than in other countries emerging from crisis with the key players significantly ahead ATTENDEES Andrei Bogoslovskiy, General Director Retaility of trend in demand growth - but it is still not attracting significant investment. Who can the industry look to? Strategic or financial investors? What should the return be PERSONAL DEVELOPMENT TRAINING for investors over the next 3-5 years and longer term? Market analysis from leading Feedback as a tool for development: how to get feedback and identify important experts, consultants and investors. A look at financial transactions in M&A and real DIY & Household information? estate. Retail Russia 2012 Dmitriy Voloschuk, Consultant, Evaluation and Management Skills Development Moderator: Odgers Berndtson Dmitri Tokarev, Project Manager Retaility Coffee break, exhibition, negotiations Speakers: BBCG Alexey Iovlev, General Director Metrika PROMOTIONS. RATING EFFECTIVENESS Nikolai Gabyshev, Managing Partner Pollyanna Capital Partners Most of the in-store promotion ideas are not new. Excluding concept corners like “green technology” there are few fundamentally new ideas. How do you find out what Close of the summit 8
V International Business Forum for the DIY, Garden and Household Retail Industry Negotiations FOR THE FIRST TIME! DIY & Household Procurement negotiations! Retail Russia 2011 For the purposes of developing and improving the effectiveness of the cooperation between key Press Conference market participants, for the first time as part of the business forum, a negotiation session for retail chains and stores with manufacturers and distributors of Agenda. Day 1 products for repair, dachas, and gardens took place. Twenty-four chains and all of the forum delegates took part in the negotiations. DIY & Household – Agavaа Awards 2011 – Agora – Baumarket practicum. training – Baucenter – Bel-Postel – Bolshoy Remont Agenda. Day 2 – Castorama – K-Rauta – Leroy Merlin NEGOTIATIONS – Lublinskoe Pole – Metrika Exposition – Mir remonta – OBI – Rosstroy (retail chain: Vector) ATTENDEES – Stroitelnyi Bum – Stroydepo – Stroylandiya DIY & Household – Stroymarket and Stroyberi Retail Russia 2012 – Technosystema (retail chains: Pervomaster, Domingo) – Trest SKM (Superstroy, Stroyarsenal) BBCG – Yuterra – Elikor (retail chain: Korall) – Elko – Yuzhnuy 9
V International Business Forum for the DIY, Garden and Household Retail Industry Exposition DIY & Household The following took place in the exclusive exposition: Retail Russia 2011 Fiskars – is the leading world supplier of consumer goods for the house, garden B2B Print – provides a wide range of printing products and services. and outdoors activities. Press Conference Casavaga – produces decorative tiles and coating. Fujitsu – is a leading provider of ICT-based business solutions. Columbus IT – international consulting company in IT market. Semin-Rus – import of building and finishing. Agenda. Day 1 Malyarka – supplies line of products for decorative finishes, paint’s tools, means of protection, care and cleaning and designer wallpapers. Arcansas – enhances the DIY world with a complete assortment of PROFILES. Tzar-elka – the biggest manufacture of Christmas trees and garlands. DIY & Household Vodalux – supplies the pumps and equipment for water supply and water Awards 2011 objects of landscape. Europartner® – manufacture of high quality fixing products. practicum. training Agenda. Day 2 NEGOTIATIONS Exposition ATTENDEES DIY & Household Retail Russia 2012 BBCG 10
V International Business Forum for the DIY, Garden and Household Retail Industry Attendees DIY & Household 375 participants from 33 cities in Russia, Belarus, Ukraine, Germany, Retail Russia 2011 Great Britain, France, Italy, Latvia and Poland took part in the Fifth Anniversary DIY & Household Retail Russia Business Forum. Press Conference Agenda. Day 1 DIY & Household Awards 2011 practicum. training Agenda. Day 2 This year’s forum participants NEGOTIATIONS were in a very correct state of mind this year. Whereas Exposition earlier, they only discussed mechanical parameters – how many stores they had opened, ATTENDEES how many SKUs they had – now they are more interested DIY & Household in subtleties. This shows that the market is maturing, that This is probably the first forum where even the representatives of Retail Russia 2012 the classic DIY format started talking about the home products the players understand that in order to operate successfully, market. This speaks to the fact that “Household” is coming out BBCG they have to give something from the “shadow” of “DIY” and becoming a certain independent worthwhile to the consumer market tendency. and somehow distinguish Iliya Uvarov, Managing Director of Retaility, Member of the Board of Directors themselves from each other. of the Yuzhniy Trading House retail chain 11
2012 DIY & Household Retail Russia 2011 WELCOME TO SUMMIT 2012! Press Conference May 31 – June 1 2012, Renaissance Monarch, Moscow Agenda. Day 1 NEW site, the biggest Business Center DIY & Household Awards 2011 in Moscow - Renaissance Monarch! practicum. training TWO simultaneous CONFERENCES: “DIY” and “HOUSEHOLD”. For the first time! Agenda. Day 2 DIY&HOUSEHOLD AWARDS’ nominates NEGOTIATIONS present their PROJECTS! For the first time! Exposition NEGOTIATIONS in new electronic format! More data, more precise decisions! ATTENDEES DIY & Household Retail Russia 2012 BBCG registration open For Participation at Summit please contact Irina Chinnova: +7 (495) 785-22-06, доб. 1159, iren@b2bcg.ru, www.b2bcg.ru 12
V International Business Forum for the DIY, Garden and Household Retail Industry Entr. 9, build.1/6 Derbenevskaya Str., 115114, Moscow Tel.: +7 495 785-22-06; Fax: +7 495 785-22-07 www.b2bcg.ru
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