Universal Orlando Resort - "Vacation like you mean it" - Key to the World Travel

Universal Orlando Resort
“Vacation like you mean it”

The Basics: Onsite Hotels
● 3 resort categories:
    ○   Prime Value (Cabana Bay, Aventura - coming summer 2018)
    ○   Preferred (Sapphire Falls, Royal Pacific)
    ○   Premier (Hard Rock, Portofino Bay)
● All on site properties include early entry (1 hour) into one of the parks.
● All resorts include complimentary resort transportation to the parks (shuttle
  bus and/or water taxi)
● ONLY Royal Pacific, Hard Rock and Portofino Bay include Unlimited Express
  pass to hotel guests. Other resorts guests can purchase Express Pass as an
  add on.

The Basics: Seasonal Events
Universal has great seasonal events & experiences!

 ●   A Celebration of Harry Potter: Select Winter Weekends
 ●   Mardi Gras: Select Spring Nights
 ●   Halloween Horror Nights: Separately Ticketed event on select fall nights
 ●   Grinchmas and Macy’s Holiday Parade - select winter nights
 ●   NEW!!! Christmas in the Wizarding World of Harry Potter

The Basics: Seasonal Events

The Basics: The Parks
 ● 3 Distinct Parks

Universal Studios - Home to the Wizarding World of Harry Potter - Diagon Alley,
Hogwarts Express Kings Cross Station, Despicable Me Minion Mayhem.

The Basics: The Parks
Islands of Adventure

Home of the Wizarding World of Harry Potter - Hogsmeade, Hogwarts Express -
Hogsmeade Station, Skull Island: Reign of Kong

What’s New?     Volcano Bay Water Theme Park
The 3rd Park!

What’s New Volcano Bay!
● Designed based on a story of the Waturi Islanders. It is designed to be a fully
  immersive, full day experience. Designed around the mighty volcano -
  Krakatau.
● Slogan “Water is life. Water is joy”
● All guests will be given the colorful TapuTapu wearable band to use for the
  day!
● 6 multipassenger rides, 5 single rider rides, 7 Family attractions - the most of
  any Orlando Waterpark!
● Signature Family Water Coaster - Krakatau Water Coaster

What’s New: Volcano Bay
Introducing: Tapu Tapu

Tapu Tapu helps unlock all of the fun at Volcano Bay! It is a comfortable,
wearable band that acts as your virtual ride ticket (tap it to obtain a return time for
your favorite attractions!), take special photos and ride attraction photos, rent and
unlock your locker, Taptu Play (unlock hidden fun with a tap of the Tapu Tapu)

What’s New - Volcano Bay
How Does TapuTapu Work?

1) Pick up your TapuTapu as you enter the park.
2) Look for the tap points throughout the park
3) Tap TapuTapu on the tap point at a ride. This will reserve your place in the
   virtual line and gives you a return time.
4) Go play and enjoy the park! Your TapuTapu will tell you when it’s time to go
   ride!
5) At the ride, tap your TapuTapu and Enjoy!
6) Be sure to return TapuTapu when you leave the park for the day!

What’s new: Aventura Resort
Universal’s newest onsite resort - Aventura

 ● Prime Value Category
 ● 600 guest rooms
 ● Opening Summer 2018

 ● Dining options: Food Hall, Rooftop Bar, Pool Bar, Lobby Bar, Starbucks
 ● Recreation: Pool (with hot tub, kids splash area, fire pit and daily activities)
   Fitness Center, Universal Studios Store

How to book Universal Orlando Resorts
Universal Orlando Resort is booked through VAX

Once you enter your search details,
Universal’s onsite hotels will always show up
first in the result screen.

After you make
your hotel
selection, you
will come to this
screen where
you can modify
ticket, add
dining plans,
photo options
and more! Click
on
“FEATURES”

Once you open “Features” all of your options will
appear! **Important to remember: Universal pays
commission on almost ALL of their options!!”

Any promotional tickets will be displayed for you
to chose from as well.

Clients MUST have a “Park to Park” ticket to be
able to ride Hogwarts Express.

Universal has photo option to get all of the park &
ride photos as well.

Universal has 2 dining plans:
 1) Universal Dining Plan: Can ONLY be
     added in advance to a package. Cannot
     be purchased at Universal! 1 table
     service meal, 1 counter service meal, 1
     snack, 1 non alcoholic beverage.
 2) Quick Service Dining Plan: Can be
     added at any time. 1 Quick service
     meal, 1 snack, 1 non alcoholic beverage

**Dining plans do not have to be added for the
entire stay! Can add for as many days as you
want! You can also mix & match the dining
plans. For example...older kids who may be
off on their own can have a dining plan while
the adults do not.

Clients using Universal’s SuperStar
Shuttle receive all of their documents
in this travel wallet!~

You can check your commission under “booking
administration”

Important things to know!

●   When booking through VAX, almost
    everything is commissionable!! Upsell!!
    Photo package, transportation, dining
    plans!!
●   Universal has a dedicated Travel Agent
    Team and website:
      ○ www.universaltravelagents.com
      ○ Travel Agent Phone: 800-224-383
                      (limited hours - no TA
          specialists on weekends)
●   BE CAREFUL WHEN BOOKING VIA
    PHONE - Commission is lower than when
    booking via VAX! VAX is always your best
    option to book your clients!