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www.csimagazine.com September 2017 TV wants in on the eSports action Artificial Intelligence (AI) Android TV Video Latency High Frame Rates
Contents 32 Android TV With ever more payTV providers jumping www.csimagazine.com High Frame Rates on the Android TV bandwagon, we assess Video Latency Android TV requirements and implications for operators Artificial Intelligence (AI) TV wants in on the eSports action Editor Goran Nastic 38 Artificial Intelligence Described by Gartner as one of three key Commercial megatrends for the digital economy over the John Woods, Camilla Capece next 10 years, what are its uses in video? September 2017 csi-cover-September2017-V3.indd 1 22/08/2017 12:12:11 Design and production 10 COVER STORY: eSports Matt Mills (Manager) eSports is big business, which broadcasters 42 Watermarking Jessica Harrington want to tap into. But how can pay-TV The rise of premium live sports streaming Matleena Lilja-Pelling differentiate itself and add value? on top of existing MovieLabs UHD requirements is finally giving the technology Regular contributors Adrian Pennington, Philip Hunter, 14 Analyst column: eSports a much needed commercial push David Adams, Stephen Cousins, Futuresource Consulting asks if eSports and Anna Tobin TV could be a natural fit 44 Q&A with Michael Crimp The IBC CEO gives his thoughts on this Circulation Joel Whitefoot 18 New security paradigms year’s show, as well as what lies in store for the future From cyber security and IoT to new Accounts European data regulations, we explore Marilou Tait, Lynta Kamaray changing security habits the broadcast 46 Technology corner: HFR industry needs to deal with DVB’s David Wood shares his expert view Editorial into high frame rates and their likely tel +44(0)20 7562 2401 goran.nastic@csimagazine.com 24 Latency evolution Streaming latency is becoming a critical Advertising component of live OTT, so how can it be as 50 IBC preview tel +44(0)20 7562 2421 low as possible? An overview of some of the highlights john.woods@csimagazine.com visitors can expect this year tel +44(0)20 7562 2438 camilla.capece@csimagazine.com Subscriptions Editor’s report: tel +44 (0) 20 1635 588 861 perspectivesubs@dynamail.co.uk Circulation manager: joel.whitefoot@ Artificial Intelligence (AI) is a fascinating, if complicated area. Its many manifesta- perspectivepublishing.com tions result in a perplexing set of intricacies to the casual eye. As IT, cloud, tele- coms and other areas influence the evolution of broadcast more and more, so AI Subscription rates is beginning to permeate aspects of our industry. Developments are in their infan- Per year: Europe £88; UK £68; cy, but we can already identify a number of promising applications and services Rest of World £98. Cheques payable to Perspective Publishing where the technology will be useful (see feature on p38). Will it also open a Pandora’s box? Limited and addressed to the This is one of the main topics I will be talking to people at IBC about, in order to gauge their Circulation Department feelings on AI going forward. The responses should prove interesting and play a big part in our show review, with more editorial coverage to follow in 2018 as we explore new horizons. Printed by Buxton Press Goran Nastic, editor Managing Director John Woods Perspective Publishing Publishing Director 3 London Wall Buildings London Mark Evans 2017 EC2M 5PD www.perspectivepublishing.com ISSN 1467-5935 www.csimagazine.com September 2017 03
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News Disney, Netflix and iflix moves signal news in brief shift in future payTV dynamics Sky’s loyalty programme Sky is introducing a loyalty Traditional producers and distributors Other content suppliers are The relationship was always programme that rewards may be rethinking their relationship to expected to follow Disney’s lead or at slated to end in 2019, and partly to customers, as it becomes tougher Netflix after Disney decided to end the least drive a harder bargain demands counter such eventualities, Netflix to attract and retain subscribers. distribution of new movie releases on in negotiations. has been investing billions in Sky VIP is described as the the SVoD platform from 2019 and It comes as Disney announced a original content (it plans some first ‘tenure based’ loyalty then cozied up to rival iflix as the new global SVoD service from 2019 $7bn next year alone) and also programme in the TV and emerging markets streaming service and ESPN-branded OTT sports purchased comic book publisher broadband sector and the latest launches a channels feature, starting service in early 2018. To help achieve Millarworld, the company behind strategic attempt by the company with Disney. both aims, Disney is taking a Kick-Ass and Kingsman, to create to stand out in an increasingly Analysts at The Diffusion Group majority stake in BAMTech, the new titles for its 104m members. competitive landscape. The foresee the Netflix wholesale online video technology company iflix, meanwhile, is turning into rewards get better with time and licensing business dead in the water spun out of Major League Baseball. an even more serious player and the longer customers stay with as a consequence. “The media landscape is one to watch, now available in the payTV company. The loyalty “Disney’s decision to pull its increasingly defined by direct some 20 markets across Asia, programme divides into four tiers, content from Netflix is the right one relationships between content Africa and the Middle East. starting with Silver (0-3 years) and really can’t happen soon enough. creators and consumers, and our Espellien also argued that the and rising to Black (those who Netflix wants to produce originals. control of BAMTech’s full array of era of the ‘one stop shop’ for video have been a subscriber for 15 The rest of Hollywood needs to hold innovative technology will give us the entertainment is coming to an end. years or more). They include them to that, even if it means future power to forge those connections, As new direct-to-consumer exclusive preview screenings, consumers will have to stream Star along with the flexibility to quickly services become the norm, these sports events and the chance to Wars and Toy Story somewhere else,” adapt to shifts in the market,” said decisions will shape the future win trips to Game of Thrones thinks Joel Espelien. Disney CEO Bob Iger. landscape of content aggregation. film locations among others. Discovery CEO hails the skinny bundle David Zaslav, CEO of Discovery Zaslav noted that including PlayStation Vue and the new Communications, said the era of broadband costs, skinny bundles Hulu Live aren’t true skinny bundles cheaper, sports-free, skinny bundles could cost between $60 and $70 because they are laden with networks is coming to the US, much as per month, compared to the $8-$12 that are heavy with sports they already exists in Europe and monthly charge he sees in slimmed programming. Latin America. down video packages in Latin “I believe that will happen. Zaslav said that cheap monthly America and Eastern Europe. I think these overstuffed turkeys packages of programming, free of But eventually he sees the US are going to end up being a challenge sports and containing most of the market moving in that direction too. from a consumer perspective. In the networks viewers want, similar to In the sense, he said current end I think offerings in Europe, will eventually slimmed down offerings in the the market will be rationalized,” make their way to the US. US like DirecTV Now, Sony he said. www.csimagazine.com September 2017 05
News news in brief OTT sports set for the big time in 2018 Discovery finally buys Scripps It has been a big summer for sports the US this Discovery Communications has streaming, with a number of season, alongside bought Scripps Networks landmark deals and announcements broadcasters NBC Interactive in a $14.6 billion deal, made by players old and new. and CBS. In May, ending its long pursuit of the The first involves Amazon, a it added 40 Food Network programmer. The company that is increasingly streaming TV combined company will produce flexing its muscles in terms of channels in the about 8,000 hours of original programming in general, including UK – including programming annually and be now sports. The tech company Eurosport, which home to about 300,00 hours of outbid payTV operator Sky to win a will enable it to library content. It will generate a five-year contract to show the ATP offer the US Open combined 7 billion short-form World Tour tennis in the UK. With and French Open tennis and EUR4.99 per month on the video streams monthly, creating the deal, Amazon Prime Video will Olympic coverage from next year. Amazon Prime app. opportunity for new digital be the exclusive destination for all “This is a real game changer. And In a further sign that the global distribution partners, including the biggest tournaments apart from lays down a marker for future sports sports broadcast landscape is mobile, OTT, and D2C. the four grand slams, starting in rights auctions. Amazon must be changing, Turner in August 2018. The contract covers the ATP considered as a serious threat to announced that it would launch its HbbTV updates test suite World Tour Masters 1000 and sports rights holders not only in the own streaming platform following a The HbbTV Association has Masters 500 events from around the UK but other markets as well,” said deal with UEFA from 2018. released version 9.2 of its test world, including tournaments in Paolo Pescatore of CCS Insight, a Turner Sports plans to launch the suite. The latest version contains Monte Carlo, Madrid, Paris, Miami, telecoms and media analyst firm. service on the back of acquiring 1909 HbbTV test cases, of which Indian Wells and Shanghai. “There is a new player in town and exclusive multi-platform rights to two 1492 are approved for testing It is Amazon’s first major live TV the likes of Sky and BT Sport need of the world’s biggest football conformance. The aim of this sports rights deal outside the US to watch out.” competitions, the UEFA Champions release is to support the and described by analysts as a Amazon then also signed a deal League and the UEFA Europa certification of devices coming “game changer”. Like fellow digital with Eurosport to live stream sports League. Those two competitions will to market in 2018 for all versions players Twitter and Facebook, it has in Germany and Austria via its be the foundation for Turner’s direct- of the HbbTV standard. been experimenting with streaming Amazon Channels service. Amazon to-consumer streaming service. live sports. In April, Amazon Germany will add coverage of Walt Disney’s premium sports Kantar incorporates signed an agreement with the Germany’s top football league to its network ESPN also recently Facebook measurement National Football League in to Prime Video offer with a deal to announced it will launch a streaming Kantar Media has integrated stream 10 Thursday-night carry the Eurosport Player. service in 2018 as OTT sports starts Facebook data into its newly American football games in The service will be available for to go mainstream next year. renamed Social TV Ratings, with Instagram set to follow. The Kantar Social TV Ratings tool now enables clients to see counts EE TV claims Alexa first of posts, likes, comments and EE TV has become the first UK set Alexa will respond to questions continually looking for ways to shares across the Facebook top box, and one of the first service with three recommendations further enhance the accessibility and platform as it pertains to TV providers worldwide, to offer a provided from the same source that usability of EE TV. The new skill will programmes. Clients can also hands-free control option via supplies Freeview Picks, according to allow users to discover new content drill down at a granular level to Amazon Alexa. the telco. Users can also ask about and help to enrich their TV view this data by demographics EE continues to innovate its TV shows on any Freeview channel for experience, so they can make the such as age and gender, for better service with its technology partner either now or the following day. most out of it.” engagement visibility. The Netgem, the latest being the The EE TV skill for Alexa is the “Alexa integration with EE TV original Kantar Twitter TV integration of Amazon’s digital first in a number of commands being creates a truly hands-free TV Ratings tool (KTTR) launched in assistant. The support of Alexa reviewed for the EE TV platform. experience,” said Fabrice Rousseau, 2014 since when it became the voice control through Amazon Echo This includes reviewing Amazon’s General Manager, Alexa Skills official industry metric in the UK or Echo Dot is available as of today, Alexa Video Skill APIs for Kit EU. “Customers can now ask and has since gone live in Spain, meaning customers can just ask for integration with the service. Alexa to find things to watch and the Philippines, Brazil, Argentina, information on what’s on, or to Max Taylor, Managing Director of record the shows they want — no Colombia and Turkey. record shows. Marketing, EE said: “We’re remote required.” 06 September 2017 www.csimagazine.com
News news in brief BBC and Microsoft test voiceprints and AI Hrvatski Telekom deploys “The idea of being able to talk to Zenterio OS computers and for them to be able Croatian telco Hrvatski Telekom to understand who we are as is the latest Deutsche Telekom individuals has been a science subsidiary to deploy Zenterio’s fiction fascination for decades,” software on its set-top boxes and said Cyrus Saihan, Head of Digital a major milestone for the Partnerships, Distribution & partners. Having already installed Business Development, in a blog. the Zenterio OS on its boxes in “We wanted to explore how TV – Germany, Slovakia, Hungary, just by hearing the unique sound of Romania, and Greece, Deutsche The BBC and Microsoft are testing a computer will be the main way your voice – could give people a Telekom has now launched the voiceprints and artificial intelligence that people interact with many of more intuitive and more personal “independent STB middleware” for voice interfaces and to enable digital devices. service in the future.” in Croatia with incumbent even greater levels of personalisation. The BBC and Microsoft built a There could be scenarios in a Hrvatski Telekom, which serves The BBC has worked with proof of concept. In the experiment, typical family setting too; just by 408,000 IPTV customers. Microsoft to build an experimental by recognising the individual listening to the voices in the room, version of BBC iPlayer that uses characteristics of voice (tone, the TV could automatically detect US streaming media artificial intelligence to allow modulation, pitch etc), processing when there are multiple people in the player adoption individuals to sign in to BBC that information and then matching living room, and serve up a Roku has increased its market services using their unique it to a sample of the voice stored in personalised mix of content relevant share in the US among streaming voiceprint and to talk to their TV to the cloud, AI software checks that to all of you in the room. media players. According to new select what they want to watch. users are who they say they are and “If we look further into the future, research from Parks Associates, AI and voice interaction are fast- are then signed in, without the need when artificial intelligence and Roku is increasing its lead in the developing technologies that the for typing. machine learning have advanced streaming media player BBC believes could have interesting The internal prototype also gives sufficiently, you could end up in a landscape, with 37% of US use-cases in TV as these are early a user the option to select what conversation with your TV about households owning and using a days for voice interfaces. they want to watch by talking to what’s available to watch now, Roku device as of Q1 2017, up With voice controlled interfaces their device. whether you like the sound of it or from 30% in Q1 2016. The other such as Amazon’s Alexa, Apple’s As the technology advances, not, whether there’s something major players in this market, only Siri, Google’s Assistant and voiceprints and artificial intelligence coming up that you’re interested Amazon’s Fire TV had an Microsoft’s Cortana starting to gain could enable even greater levels in, and what you like to watch increase in its share of installed popularity, there is a good chance of personalisation, according to when you’re in a certain mood,” base during the same timeframe. that in some situations, speaking to the BBC. said Saihan. Amazon increased its share from 16% to 24% of US broadband households. Google’s Chromecast now holds an 18% share of Beaming bitcoin via satellite installed base, while Apple’s Blockstream is using satellites to operate and maintain Bitcoin nodes, Satellite network currently consists of share fell to 15%. A third of US broadcast bitcoins via a global without the constraints of traditional three geosynchronous satellites at broadband homes now have teleport and GEO network. network connectivity. various positions over Earth that streaming players. The blockchain and financial Teleport ground stations uplink cover four continents - Africa, cryptography specialist has the public Bitcoin blockchain data to Europe, South America, and North Patents for AI-based security announced the availability of the satellites in the network, which America. By the end of 2017, Vectra has been issued five US Blockstream Satellite, a new service then broadcast the data to large areas additional satellites will be added to patents for artificial intelligence using leased satellite capacity that across the globe. Additional teleports the network enabling worldwide enhanced visibility into cyber broadcasts real-time Bitcoin are being built out in phases to coverage and reaching nearly every attacker behaviour. The five US blockchain data from a group of enable worldwide coverage. person on the planet. patents - numbers 9237164, communication satellites in space to The service is at launch available Blockstream Satellite makes 9407647, 9565208, 9602533 and almost everyone on the planet. across two thirds of the Earth’s extensive use of open source software 9628512 - for advanced cyber Blockstream Satellite is described landmass, and additional coverage such as GNU Radio and the security analytics capabilities the world’s first public satellite areas will soon come online to by the Fast Internet Bitcoin Relay automated by AI. service that allows anyone to end of the year. The Blockstream Engine (FIBRE). 08 September 2017 www.csimagazine.com
News 4K TV drives global set-top box market news in brief Despite persistent predictions of its putting pressure Children’s VoD market demise, the set-top box landscape on prices. The number of kids’ video remains in good health and a new The Asia on-demand services has more report forecasts robust growth ahead Pacific region, than doubled in the last five for the global market. While 4K will excluding Japan, years, according to IHS Markit. provide a new boost, HD boxes will is the largest The cumulative number grew continue to perform strongly too as single market, 136% from 74 services in 2012 to they maintain a role in payTV. estimated to be 175 in 2016. Notably, one-third The global STB market is worth over $6.5 of the services specialising in the projected to grow by 7.5% a year over billion in 2017 children’s audience are accessible the next decade. Estimated to be and forecast to rise to nearly $10 increasing interest in customised only via mobile devices. Western worth over $22 billion in 2017, it is billion in 2027. Western Europe is 4K Android set-top boxes. Europe accounts for the highest forecast to reach $46 billion in 2027, worth around $4.5 billion, with But growth will come from HD number of children’s VoD according to a report published by Eastern Europe approaching $1.5 and even SD boxes still. In 2017, services, with 65 in operation by Future Market Insights. billion and the Middle East and the SD set-top box segment is the end of 2016. The Asia Pacific Growth is expected in the Asia Africa at almost $2.5 billion. The estimated to be valued at $5.38 region sits in second place with Pacific region, with disposable North America market is valued at billion and is interestingly expected 52 services, having overtaken incomes rising in developing around $5.75 billion in 2017, and to register a CAGR of 5.1% during North America in 2012. economies, especially in India and forecast to reach nearly $10 billion in the assessment period. The HD set- According to IHS, 51% of the China. Production of set-top boxes by 2027, with increasing demand for top box segment is estimated to be services predominantly followed a local companies is leading to 4K. Indeed, the focus is increasingly valued at $16. 9 billion in the year subscription video on-demand increased competition with global on high definition video and high- 2017 and is forecasted to touch a model, followed by free-to-view set-top box manufacturers and quality user interfaces, with value of $18.5 billion in year 2018. video on-demand at 26%. Discovery CEO hails the skinny bundle David Zaslav, CEO of Discovery Zaslav noted that including PlayStation Vue and the new Communications, said the era of broadband costs, skinny bundles Hulu Live aren’t true skinny bundles cheaper, sports-free, skinny bundles could cost between $60 and $70 because they are laden with networks is coming to the US, much as per month, compared to the $8-$12 that are heavy with sports they already exists in Europe and monthly charge he sees in slimmed programming. Latin America. down video packages in Latin “I believe that will happen. Zaslav said that cheap monthly America and Eastern Europe. I think these overstuffed turkeys packages of programming, free of But eventually he sees the US are going to end up being a challenge sports and containing most of the market moving in that direction too. from a consumer perspective. In the networks viewers want, similar to In the sense, he said current end I think offerings in Europe, will eventually slimmed down offerings in the the market will be rationalized,” make their way to the US. US like DirecTV Now, Sony he said. www.csimagazine.com September 2017 05
eSports Cashing in on the sports (eSports) crowds and events, the way people view eSports boom them, whether in physical stadiums, on TV or devices, and amount of time they PayTV has burst into the spend watching. electronic sports arena, Today’s eSports competitions attract eager to grab a slice of a vast global audiences. The 2016 League massive global fanbase and of Legends World experiment with new forms of Championship finals were seen by 43 involved as sponsors, including Red Bull, Audi, Coca Cola and also Gillette. content and delivery. Stephen million people, according to Riot Broadcasters, too, want a piece of the action. Seeing the writing on the wall, many TV Cousins reports O Games. In March, broadcasters and operators are making moves ESL’s Intel Extreme to exploit this fast-growing market. Sky and n the face of it, the Masters tournament in Poland attracted 173,000 ITV joined forces with Ginx TV in October, to world of competitive fans to the arena and a further 55 million launch GINX, the UK’s only 24-hour eSports gaming hasn’t changed a followers on social media. TV channel. great deal since 1980, Increasing commercialisation has helped drive GINX Esports TV currently reaches eSports when Atari launched eSports further into the mainstream. International fans in 46 million payTV homes globally. The the first ever large tournaments now offer multi-million-dollar cash GINX Esports TV channel is available in the scale tournament, for prizes and the best players elevated to the status UK on SKY and Virgin Media and on DStv in the game Space Invaders. Back then, of stars, similar to ‘real’ sports stars. South Africa (Channel 240), as well as in many as today, crowds gathered to watch teams Football clubs like Ajax, VFL Wolfsburg, other territories around the globe. of teenagers hunched over computers, Manchester City, West Ham United, Roma, PSV Earlier this year, BT Sport won the rights to blowing away imaginary baddies with Eindhoven and Sporting Lisbon are among the broadcast the remaining four Electronic Arts imaginary guns. brands backing eSports and sponsoring individual FIFA video game majors, enabling fans to watch What has changed is the scale of electronic players and eSports teams. Big brands are also virtual football live on TV. Meanwhile, ESPN, Footage captured from an eSports tournament in Russia Turner, Telefonica, Orange and a number of other US, Scandinavian and Asian operators have all made investments or launched dedicated eSports channels (see table, on next page). All in all, the burgeoning eSports and online gaming sector has seen investment from internet giants and telecoms operators exceed $2 billion in the past six years, according to Ampere research. Modern Times Group (MTG) went further than most, deciding to take a majority stake in Turtle Entertainment, the holding company for ESL, the world’s largest eSports company based out of Cologne, Germany. The acquisition has great strategic value, according to Arnd Benninghoff, CEO of MTGx (the media company’s digital arm). “Businesses such as ESL are both relevant and scalable, which is exactly what we look for in our digital investments. ESL’s content is appealing to an audience which becomes very hard to reach elsewhere: the millennials,” says Benninghoff. 10 September 2017 www.csimagazine.com
eSports Ready, player one Media company/telco eSports tieup Analyst firm Newzoo has predicted that global audience figures will double to nearly 600 million BBC Showed coverage of the Gfinity Elite Series by 2020, with revenues passing £1 billion. tournament in west London. Games such as Total hours viewed in the genre exceeded 6 Street Fighter V, Counter Strike: Global Offen- billion globally in 2016, up 19% from 2015, sive, and Rocket League, were broadcast every according to IHS Markit. Online viewing is weekend this summer on BBC Three online driving the eSports video market, accounting for more than 85 percent of time spent watching. Sky Invested in Ginx TV, following the launch of the China is by far the largest market for eSports channel on the Sky platform. Ginx TV own a 24- hour eSports TV channel in the UK and Ireland video, accounting for 57% of all viewing last year. “The rise of eSports provides some valuable lessons for channels and programmers more BT Partnership with eSports network Gfinity to broadly,” said Dan Cryan. “In particular, it broadcast live matches from its upcoming Elite Series tournament. demonstrates the value of aggregating audiences globally, rather than the more country-specific approach that defined much of the traditional Telefonica, Orange and All feature dedicated eSports channels on their TV business. Esports video is a perfect example Vodafone respective TV services Lions Gate Entertainment Invested in eSports outfit Immortals, a profes- sional eSports team that competes worldwide According to data from the Sport1 TV Amazon/Twitch Partnership with games developer Blizzard to secure exclusive broadcast rights to 20 of its channel in Germany, tournaments 14-19 year olds Twitter Pledged to broadcast more than 1,500 hours of live eSports content this year make up three YouTube Teamed with FACEIT to be the exclusive home quarters of the of its tournaments. Along with Twitch, YouTube commands the biggest audiences for e-sports prime time audience Modern Times Group (MTG) The most active broadcaster in this area. Had for eSport content, dedicated 24/7 full-time eSports channel, called eSportsTV. Acquired US-based online compared to just gaming platform, Kongregate, as well as eSports events and leagues company, Dream- over a third for Hack. Also acquired MCNs Splay and Zoomin.TV which have large gaming communities. Owns regular prime time majority stake in Turtle Entertainment, which owns eSports league ESL. programming. of younger viewers. According to data from the Curt Marvis, CEO and co-founder of short- of the increasingly complicated competitive Sport1 TV channel in Germany, 14-19 year olds form video content provider QYOU Media, told landscape in TV.” make up three quarters of the prime time CSI: “There’s a realisation that younger audiences In North America, the 2016 League Legends audience for eSport content, compared to just are cutting the cord not because they don’t final attracted an audience of seven million, over a third for regular prime time programming. want to pay for TV, but because the content in the US, which compares favourably to the Tapping into this demographic can help payTV they want to watch is not available to them via 15.8 million who watched 2016 NCAA college providers to address a growing exodus to online that particular service. By including eSports in basketball final. viewing. It can also help counter falling viewing their offerings, payTV operators can entice eSports continues to outperform many times for traditional live sport on TV and linear younger audiences back with content that traditional sports in terms of the percentage programming in general. they find relevant and engaging.” www.csimagazine.com September 2017 11
eSports That said, the eSports audience is more diverse become one of the “main protagonists” of with the likes of YouTube and Twitch, online than one might expect. According to MTG, eSports in Spain. mega-brands and innovators in the world of almost 30% of eSports viewers in the US are MTG chose to cut out the middleman, directly video where gaming audiences currently coalesce. female (and the number is rising rapidly), and acquiring the companies that run the tournaments Twitch alone has 9.7 million active daily users 20% are over 36 years old. “The appeal of eSports (Turtle Media and the Swedish digital festival and in the last six months Twitch users spent is getting broader all the time, which is a big Dreamhack) to take ownership of the content. almost 80 million hours watching eSports factor behind our view that it has the potential Ted Hall, Senior Principal Analyst at IHS content from ESL. Facebook also recently entered to become the sport of the 21st Century,” says Markit, told CSI: “They saw the huge growth the fray, signing a deal with ESL to broadcast MTGx’s Benninghoff. in eSports and determined that they stood to over 5,550 hours of eSports events and other The most common play for traditional TV generate the most value from it by investing in the original content. operators has been to launch and build channels content and the IP. This was partly informed by Unlike most payTV operators, the platforms around eSports content, striking country-specific the rights costs they had witnessed in relation to leverage at scale with a multi-region approach, distribution deals with content owners. Telefonica ‘real’ sports.” and deliver live online gaming in its native online has gone further than most, teaming up with ESL environment. Putting eSports content behind a to develop a platform, exclusive content and a Space invader paywall could deter a younger demographic used professional electronic sports club in a bid to Entering the eSports arena means doing battle to accessing it for free online (Twitch is free, but also has a premium service, Twitch Prime). How can payTV differentiate itself and add value? How Source: Leonel Calara / Shutterstock.com can it attract players, fans and other eSports stakeholders onto its platforms? Other subscription services show that Millennials and other young viewers are not averse to paying for content. The younger generation is driving growth in Netflix subscriptions, expected to increase by 5.3 million by 2020. Dan Finch, Chief Commercial Officer at Simplestream, provider of live streaming and live-to-VoD services, comments: “Although the millennial generation are more savvy when it comes to streaming, there is no denying that effective monetisation of online video platforms, where viewers have to provide a monthly or annual cost, such as Netflix or Amazon, have been successful among younger generations.” Most people would not sign up to payTV purely to get an eSports channel, so the opportunity is perhaps more about diversifying content and making it more relevant in homes where teenagers have access to a TV service being paid for by their parents. Cord cutting could be seen as an opportunity for linear TV to play to its strengths when pushing eSports, by exploiting its long term experience with production, multi-camera, arena-style events, and the creation of formats that tap into the zeitgeist. The creation of peripheral programming and original content, perhaps using online personalities as hosts, in-depth player reviews, expert commentary etc, can help make eSports more mainstream and generate value through traditional television advertising. This is a tried 12 September 2017 www.csimagazine.com
eSports and tested strategy used for established ‘real’ sports that has helped deepen engagement with existing fans and attract new ones. ESL, the oldest professional eSports organisation still in operation, has seen the potential, having partnered with the award- winning production company Pilgrim Media Group to create and distribute original eSports content across TV, as well as online digital platforms. Watching on the big screen can provide a collective eSports viewing experience not possible on a smart phone or tablet. Emma Lloyd, Group Director of Business Development & Partnerships at Sky, comments: “With the quality of live streams continually improving and the strong visual nature of eSports, the content lends itself to the big screen. As with traditional experienced when it had just two weeks to deliver and maintain its identity. This is the only way pay- sport, the shared experience of fans can be live feeds for the 2017 Intel Extreme Masters TV will be able to profit from this entertainment,” powerful, and supporting digital and social tournament, run by ESL. The firm delivered Wilson thinks. content helps amplify the story around a live IP Network feeds, as a replacement for live event.” satellite, to 13 broadcasters in multiple regions, Smash TV Immersion could be a major ingredient for the plus OTT and digital cinema delivery to some eSports remains a nascent market, particularly in success of eSport on TV, together with the ability of them.” Europe, but figures indicate there is big money to for the viewer to easily switch camera and Tom Holmes, Sales and Marketing Director at be made. A report earlier this year from market viewpoints. An interesting point is made by Deluxe MediaCloud, told CSI: “The main intelligence firm Newzoo predicts the global Accedo, which sees future potential in immersive challenge was the tight timescale of two weeks eSports economy will grow to $696 million during VR, enabling fans to feel and follow the action for set-up, including at each of the sites. ESL 2017, a year-on- year growth of 41.3%. Of this more closely. was securing new rights deals with platforms figure, $95 million is related to media rights. A spokesperson for Accedo told CSI: “From right up until a few days before the start of At the same time, more mainstream bread-and- the tournament, so we had to coordinate kit butter TV sports audiences are falling, both in at global sites, install and test it, and go live Europe and North America. Audiences in the UK “We think VR in short turnaround times. It was a challenge, declined 10% season-over-season and 31% from technology has a lot but at the same time it was great fun to the peak in the 2011-2012 season. NBC carried deliver against.” 2016-2017 Premiere League games across several to offer. Immersing Holmes’ advice for payTV operators wanting to enter the eSports space is to make sure that channels and saw the average audience fall 18% from last season. One of the groups most affected the viewer into rights and technical details are completed before the event starts. When delivering feeds to by declining football ratings is the millennials. NFL ratings have been declining in 18-34-year- the competition multiple regions, it is important to have clarity on the formats and bitrates required, prior olds for some time. Whether payTV companies acquiring eSports can help plug this gap remains will certainly help.” to transmission. “It is understandable that Pay TV services are to be seen. Moreover, whether eSports should be trying to benefit from the seemingly overnight considered a ‘real’ sport seems something of a that perspective, we think virtual reality success of eSports. However, these traditional moot point, although it is worth noting that the technology has a lot to offer. To those who institutions are running the risk of International e-Sports Federation is processing an question why so many people would be interested commercialising eSports too much, making it application with the International Olympic watching others play competitive video games, unattainable to fans and then isolating them,” Committee (IOC) to be recognised as such. immersing the viewer into the competition warns Richard Wilson of CLICKON. With big brands getting in on sponsorship will certainly help change their mind and further “In order to enable the relationship to be opportunities for tournaments, and major sports broaden the appeal of eSports content.” mutually beneficial, the companies investing in organisations from other disciplines sponsoring Delivering live eSports content raises certain eSports must allow themselves to compromise in players, now could be the be the time for TV technical challenges, as Deluxe Media order for the industry to maintain its sense of self operators to grab the eSports joystick. www.csimagazine.com September 2017 13
Analyst corner Is pay-TV the right online viewers. eSports’ primary outlet has through pay-TV with curated linear programmes/ shows. Following investment from Sky and ITV in home for eSport? traditionally been October 2016, Ginx TV now has deals in place online video platforms with several pay-TV operators gaining presence in such as Amazon owned 41 territories and a potential reach of over 37 E New channels jostle for crowded EPG Twitch, YouTube million homes globally. Its main revenue stream, Gaming and more like most eSports platforms, is advertising, and sports, or pro-video gaming, recently Twitter and Facebook. The social aspect has recently extended its reach further with the has been the talk of the of these platforms has extended the content introduction of a dedicated SVoD service. Despite town recently, with VCs, beyond just video, to building communities this reach, it is still a comparative niche, one of brands and broadcasters around the games and wider industry. Fans can many channels jostling for position on an already investing in an effort to directly engage with players online and event crowded EPG. reach a generation spending hosts can offer up digital merchandising- such an increasing amount of functionality would potentially be lost through a eSports-lite time away from the big screen and from traditional channel, and subsequently reduce However, eSports is not the only niche trying scheduled TV. A rising number of pay-TV engagement which has been one of eSports’ to seek benefits from presence on pay-TV. Vice operators are now testing this market, major appeals. began online and saw successes from its high adding eSports to their content line-up, in In 2016, US network Turner launched the quality and often controversial content targeted at part to maintain attractiveness to younger Eleague tournaments, announcing a multi-year younger demographics, garnering 8 million audiences and also to take advantage of its deal with Twitch to distribute through its site, subscribers and 1.4 billion views through its rapidly rising popularity. complemented by a weekly roundup show on a YouTube channel alone. Across 2016, Vice made Whilst from a pay-TV perspective, aggregating Turner linear broadcast channel. Its most recent the leap onto pay-TV with the introduction of its eSports on to their respective platforms forms tournament shown on TBS reached an audience Viceland channel. Although not deemed a failure, part of a well-rounded content proposition, what of 335,000, a number three times higher than despite a strong following and reputation this is the real value that can be extracted from this? usual viewership for the Friday 10pm slot. venture has fallen short of its online success with Will, or can, eSports see a similar trajectory to Although arguably still relatively low, what this UK daily viewing figures peaking at just 50,000. traditional sports on pay-TV? ‘experiment’ provides is distribution and access to While distribution through pay-TV offers eSports has seen major successes in its current a more casual viewer and builds the awareness of new and potentially greater financial reward guise, with content offered for free, remaining eSports to a wider audience. for eSports, challenges of transitioning an easy to access and available on a global scale - So can eSports flourish on pay-TV? To date entertainment medium that currently offers indicative of tournaments such as The Intel Ginx TV, a 24/7 eSports TV channel, is interactivity and immersion to a one-way Extreme Masters in Poland, achieving 46 million attempting to bring eSports to the mainstream traditional viewing experience, potentially curtails its appeal to its current fan-base. Yet perhaps they can offer up a more compelling and attractive ‘eSports-lite’ experience for the average viewer. So pay-TV will certainly play a part in the future growth of eSports, but as with the overall entertainment sector, it will be one proponent in a wide array of mediums, as content owners continue to seek the widest audience possible and the best medium in an ever more fragmented landscape of platforms and devices. Amisha Chauhan Research Analyst, Media & Entertainment futuresource consulting 14 September 2017 www.csimagazine.com
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Advertorial TV content providers solution for satellite transmission that is based on virtually unbreakable AES 256-bit encryption. take back the sky ‘Virtually’ unbreakable means that it is theoretically breakable. It would, however, take 50 of the most powerful supercomputers on earth, from satellite pirates working in parallel for approximately 4 times the age of the universe to decrypt a 256-bit key. So, hacking does not pose a real-world threat today. 5 By Ronen Sadan, AVP Marketing, NovelSat Together with a secured OTA (Over-the-Air) channel for exchanging AES keys plus event 5 years ago, when AT&T and lost revenue and damaged reputations. Although scheduling and content entitlement tools, NASA launched Telstar, the BISS/BISS-E are the DRM encryption standards ProtCASTER is the most secure satellite world’s first broadcast for many broadcasters, BISS/BISS-E algorithms broadcast solution currently available. satellite, it wasn’t long have been hacked making it common for ProtCASTER is an optional add-on to the before pirates and thrill decryption keys to be published by pirates in NovelSat high-efficiency satellite transmission seekers started tapping into social networks 24 hours before major broadcast platform and is compatible with all NovelSat broadcast signals. By the events. These cyber crimes make it obvious that products. It works with DVB S2 and DVB-S2X 1970s, millions around the world were the broadcast market needs more aggressive DRM transmissions as well as with NovelSat ‘enjoying’ pirated content broadcast via solutions. That is true for distribution and NS3/NS4 waveforms. satellite. Some early analogue ‘encryption’ redistribution of recorded and live content, and Any security expert will tell you that there is no methods, such as colour shifting, splitting also for contribution. unbreakable encryption: that it is only a matter of audio and video signals and adding One solution designed to foil today’s hackers time before some hacker group works out the intentional interference, worked briefly. and pirates is ProtCASTER from NovelSat. It was code. However, with AES 256-bit encryption, the But, as with any security measure, it was rolled out for the first time in 2017 and was consensus is that, although security theorists have not long before the hacker community recently implemented in one of the world’s largest come up with ways to crack it, there will be no defeated it. satellite broadcast distribution networks. practical way to break the code in the foreseeable Security hacks have been a painful reality in ProtCASTER was already in place to support future. No other satellite broadcast encryption the satellite broadcast industry. Over the last worldwide distribution of a major international can make that claim. Armed with this dozen years or so, BISS and BISS-E encryption football tournament in Russia, and will secure information, it is now up to TV content providers keys, transmitted over the air using the satellite upcoming major sporting events including tennis, and broadcasters to decide if 2017 will be the link, became the target of cyber-attacks and digital basketball, football, auto racing and athletics year that they take back the sky from the pirates, costing TV content providers millions in events. ProtCASTER is the world’s first DRM satellite pirates. 16 September 2017 www.csimagazine.com
Data corner Torrents, technology almost doubles the strength of Chart: Scatter graph torrent usage vs legal OTT Penetration and temperament the relationship Source: Ampere Analysis between the factors. Similarly, there By Guy Bisson, Research Director, seems to be a fairly good Ampere Analysis W relationship between the uptake of streamers and ith IBC OTT hardware and the levels of piracy, with upon us, higher streamer uptake relating to lower levels of thoughts piracy. Germany — with its incredibly low inevitably reported usage of torrents — is the outlier in this turn to relationship. Removing it from the analysis results Chart: Bar chart relationship between torrent usage and OTT box uptake technology: in a 30% increase in the strength of the chipsets, relationship between the two measures. set-top boxes, and that mainstay of the pay TV Neither relationship is perfect, and clearly industry, encryption. Content protection has been there are multiple factors at play here, including at the centre of pay TV since its gestation, when a the fact that content access and availability, even technology initially developed with banking where there are several legitimate OTT services, protection in mind was repurposed to protect still shows huge variation. Hollywood movies and soaps. National character may also play a role. It With the move to IP and expanding range of seems the Germans are the most honest when it DRM options (often now requiring multi-DRM comes to paying for content… or perhaps the support) the market is more challenging than most dishonest in lying about their actual piracy ever. Nearly three decades on from those fledgling habits? By contrast, the Spanish and Brazilians Table: Torrent usage league table pay TV offers, piracy remains an on-going battle show the highest rates of torrent usage (or, for the content industry. One reason that has conversely, perhaps the greatest honesty about Country Torrent usage 18-34 year olds (%) often been given as an excuse for fueling piracy is habits…?). Either way, the figures presented Brazil 15.2 restrictive content access policies. Over the years, actually represent an underestimation of piracy has piracy been created, or at least been stoked, levels. Additional sources of pirate content, such Spain 12.3 by restrictive windowing, and the ‘failure’ of the as locker site usage, boost this even further. Saudi Arabia 8.9 content owners to make content available at a Nonetheless, after the Brazilians and Spanish, Netherlands 8.7 time and in a means demanded by the audience? the Saudis and Dutch rank next highest for piracy, France 8.4 Today, with the growth of legitimate OTT while the British and Danes show the lowest Poland 8.0 services and the proliferation of content viewing levels after the Germans. Interestingly, torrent Italy 7.9 devices and options, can this excuse for piracy usage in Sweden is almost twice that of Sweden 7.5 still hold water, and is there any discernable neighboring Denmark, showing that national USA 7.1 relationship between piracy and OTT services? character is quite geographically specific. Turkey 6.9 Obviously there are many factors that play into Most of the other countries surveyed fall UK 5.1 a consumer’s decision to pirate content, including somewhere in the mid-range with between seven Denmark 3.9 peer group, social status and income, but it’s and nine percent of Millennials using torrents to Germany 1.1 increasingly hard today to suggest that consumers stream content. This appears to be a fairly typical are not being given legitimate opportunities to baseline and also the point at which increasing consume the content they want. availability and uptake of legitimate OTT services also far more likely than average to be male and Using torrent usage among Millennials (18-34) has little further impact on the levels of piracy. of lower income. One thing rings loud and clear as a measure of piracy and comparing this to the This ‘legitimacy threshold’ is perhaps best from the data: content piracy isn’t going uptake of legitimate OTT services (subscriptions), illustrated by the USA, where very high OTT anywhere, despite the industry’s drive to provide there does seem to be a relationship between the uptake does not result in a decline in piracy below content ‘anytime, anywhere and on any device.’ two, with markets that have higher uptake of legal the mid-range level. Locking down content, water-marking and OTT services,generally having lower torrent usage. Supply and demand also play a role. Pirates are tracking properties that do get pirated remains The US is actually an outlier, because of its very particularly keen on sci-fi movies and action key. The stalls of IBC don’t look like emptying out high OTT penetration. Removing it from the data content weighs heavy on pirate sites. Pirates are anytime soon. www.csimagazine.com September 2017 17
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Sponsored feature Locking up the clouds know-how,” he highlights. “Security needs to be automated and embedded in the entire process, from requirements, to CSI’s Anna Tobin looks into cloud security and design, build, test, deploy and through into operations. We recommend that businesses upcoming major data regulation in Europe T moving to the cloud start off small with pilot projects to minimise risks and ensure that any here is no getting away rearchitecting our solutions and working with our issues with skills, processes and tools or security from it, anywhere, anytime, partners to create new end-to-end systems using are resolved quickly, rather than moving personalised content and a cloud-based architecture.” everything into the cloud at once, which could be the need to scale is pushing In a bid to contain costs there is the temptation risky. A holistic, gradual and maturity-based the majority of the world’s to try and adapt an existing legacy system for the approach is crucial.” IT infrastructure into cloud, but bugs and incompatibility problems can the clouds. The latest result in this costing more and eventually being Public or private? forecast from the International Data scrapped for a new cloud-based system. The public cloud is expected to grow faster than Corporation (IDC) Worldwide Quarterly “Cloud changes the game entirely,” states private alternatives at 13.8% year-on-year, Cloud IT Infrastructure Tracker, predicts Peter De Rooij, security principal at Accenture according to the IDC Worldwide Quarterly Cloud that total spending on server, enterprise Digital Video. “It’s not just about a technology IT Infrastructure Tracker. If an operator owns storage, and ethernet switches for change, but about putting entirely new processes their own private cloud service the total control deployment in cloud environments will in place – security being a critical factor - and they have over it should make it easier to keep it increase 12.4% year-on-year in 2017 to a changing the culture in terms of the way the secure. The public cloud, however, offers great mind-blowing $40.1 billion. business operates. benefits in terms of scaleability and affordability, The advantages of cloud storage far outweigh “A common issue that we see across private, which is what makes it particularly attractive the disadvantages, but the security of those public and hybrid cloud is that there is a lack to smaller companies who work on short ‘bursts’ clouds, is now concerning every operator of realisation about how different cloud is. It of activity. deploying their digital assets within them. Russia’s changes relationships between stakeholders, “There are advantages of running things in the suspected involvement in the US election is the demands entirely different processes, and the public clouds,” says Peterka at Verimatrix, “but most high profile cybercrime to date, yet related rate of change goes up dramatically. All of this you need to understand what tools you get in the stories make the news daily. Germany’s BSI means that traditional security processes simply public cloud to protect your business, consider federal cyber agency, for example, is investigating fall apart.” them correctly and understand what is missing a wave of attacks on German firms suspected to and then provide that functionality or that have begun in April and Disney and Netflix have Cloud skills shortage security yourself.” had to deal with ransom demands from hackers Highly skilled personnel are key to maintaining The key areas of vulnerability in the public who have obtained unreleased content. Most and growing a secure cloud-based business, adds cloud come from the users of that cloud, not the recently, a hack at HBO has reportedly led to a De Rooij. “This is one of the biggest challenges management of it, says Tim Erlin, VP at Tripwire, leak of unreleased content, including unseen companies face today, because there is a skills “The public cloud infrastructure itself may episodes of its global blockbuster Game shortage for people with both cloud and security experience vulnerabilities, but they’re more likely of Thrones. There has been a seismic shift in the way content security is viewed now compared to just a few years ago, highlights Petr Peterka, Verimatrix’s CTO. “Compare cloud use to the traditional deployment, where the operator had a full IT staff, physical data centres and physical head- ends. They had full control over the physical network and their machines and full control over physical access to the rooms holding them, determining which staff could and couldn’t enter.” Operators have had to rearchitect their systems for the cloud, adds Peterka. “They’ve had to identify interfaces that were previously assumed to be physically secured and secure them electronically,” he says. “We’ve spent a lot of time 20 September 2017 www.csimagazine.com
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