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TV wants in on the eSports action - CSI Magazine
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September 2017
                   TV wants in on
                 the eSports action

                        Artificial Intelligence (AI)   Android TV   Video Latency     High Frame Rates
TV wants in on the eSports action - CSI Magazine
NovelSat
NS4
TV wants in on the eSports action - CSI Magazine
Contents
                                                                                                     32 Android TV
                                                                                                     With ever more payTV providers jumping
www.csimagazine.com

                                                                      High Frame Rates

                                                                                                     on the Android TV bandwagon, we assess
                                                                      Video Latency
                                                                      Android TV

                                                                                                     requirements and implications for operators
                                                                      Artificial Intelligence (AI)

                                      TV wants in on
                                    the eSports action                                                                                                Editor
                                                                                                                                                      Goran Nastic
                                                                                                     38 Artificial Intelligence
                                                                                                     Described by Gartner as one of three key         Commercial
                                                                                                     megatrends for the digital economy over the      John Woods, Camilla Capece
                                                                                                     next 10 years, what are its uses in video?
                 September 2017

csi-cover-September2017-V3.indd 1                        22/08/2017 12:12:11

                                                                                                                                                      Design and production
10 COVER STORY: eSports                                                                                                                               Matt Mills (Manager)
eSports is big business, which broadcasters                                                          42 Watermarking                                  Jessica Harrington
want to tap into. But how can pay-TV                                                                 The rise of premium live sports streaming        Matleena Lilja-Pelling
differentiate itself and add value?                                                                  on top of existing MovieLabs UHD
                                                                                                     requirements is finally giving the technology    Regular contributors
                                                                                                                                                      Adrian Pennington, Philip Hunter,
14 Analyst column: eSports                                                                           a much needed commercial push
                                                                                                                                                      David Adams, Stephen Cousins,
Futuresource Consulting asks if eSports and                                                                                                           Anna Tobin
TV could be a natural fit                                                                            44 Q&A with Michael Crimp
                                                                                                     The IBC CEO gives his thoughts on this           Circulation
                                                                                                                                                      Joel Whitefoot
18 New security paradigms                                                                            year’s show, as well as what lies in store for
                                                                                                     the future
From cyber security and IoT to new                                                                                                                    Accounts
European data regulations, we explore                                                                                                                 Marilou Tait, Lynta Kamaray
changing security habits the broadcast                                                               46 Technology corner: HFR
industry needs to deal with                                                                          DVB’s David Wood shares his expert view          Editorial
                                                                                                     into high frame rates and their likely           tel +44(0)20 7562 2401
                                                                                                                                                      goran.nastic@csimagazine.com
24 Latency                                                                                           evolution
Streaming latency is becoming a critical                                                                                                              Advertising
component of live OTT, so how can it be as                                                           50 IBC preview                                   tel +44(0)20 7562 2421
low as possible?                                                                                     An overview of some of the highlights            john.woods@csimagazine.com
                                                                                                     visitors can expect this year                    tel +44(0)20 7562 2438
                                                                                                                                                      camilla.capece@csimagazine.com

                                                                                                                                                      Subscriptions
Editor’s report:                                                                                                                                      tel +44 (0) 20 1635 588 861
                                                                                                                                                      perspectivesubs@dynamail.co.uk
                                                                                                                                                      Circulation manager: joel.whitefoot@
            Artificial Intelligence (AI) is a fascinating, if complicated area. Its many manifesta-                                                   perspectivepublishing.com
            tions result in a perplexing set of intricacies to the casual eye. As IT, cloud, tele-
            coms and other areas influence the evolution of broadcast more and more, so AI                                                            Subscription rates
            is beginning to permeate aspects of our industry. Developments are in their infan-                                                        Per year: Europe £88; UK £68;
            cy, but we can already identify a number of promising applications and services                                                           Rest of World £98. Cheques payable
                                                                                                                                                      to Perspective Publishing
where the technology will be useful (see feature on p38). Will it also open a Pandora’s box?
                                                                                                                                                      Limited and addressed to the
This is one of the main topics I will be talking to people at IBC about, in order to gauge their
                                                                                                                                                      Circulation Department
feelings on AI going forward. The responses should prove interesting and play a big part in
our show review, with more editorial coverage to follow in 2018 as we explore new horizons.                                                           Printed by Buxton Press
Goran Nastic, editor                                                                                                                                  Managing Director
                                                                                                                                                      John Woods

                                                                                                                   Perspective Publishing             Publishing Director
                                                                                                                   3 London Wall Buildings
                                                                                                                   London                             Mark Evans
                                                         2017                                                      EC2M 5PD
                                                                                                                   www.perspectivepublishing.com      ISSN 1467-5935

                                                                                                                           www.csimagazine.com                September 2017         03
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TV wants in on the eSports action - CSI Magazine
News

Disney, Netflix and iflix moves signal                                                                                     news in brief

shift in future payTV dynamics                                                                                             Sky’s loyalty programme
                                                                                                                           Sky is introducing a loyalty
Traditional producers and distributors       Other content suppliers are              The relationship was always          programme that rewards
may be rethinking their relationship to   expected to follow Disney’s lead or at   slated to end in 2019, and partly to    customers, as it becomes tougher
Netflix after Disney decided to end the   least drive a harder bargain demands     counter such eventualities, Netflix     to attract and retain subscribers.
distribution of new movie releases on     in negotiations.                         has been investing billions in          Sky VIP is described as the
the SVoD platform from 2019 and              It comes as Disney announced a        original content (it plans some         first ‘tenure based’ loyalty
then cozied up to rival iflix as the      new global SVoD service from 2019        $7bn next year alone) and also          programme in the TV and
emerging markets streaming service        and ESPN-branded OTT sports              purchased comic book publisher          broadband sector and the latest
launches a channels feature, starting     service in early 2018. To help achieve   Millarworld, the company behind         strategic attempt by the company
with Disney.                              both aims, Disney is taking a            Kick-Ass and Kingsman, to create        to stand out in an increasingly
   Analysts at The Diffusion Group        majority stake in BAMTech, the           new titles for its 104m members.        competitive landscape. The
foresee the Netflix wholesale             online video technology company             iflix, meanwhile, is turning into    rewards get better with time and
licensing business dead in the water      spun out of Major League Baseball.       an even more serious player and         the longer customers stay with
as a consequence.                            “The media landscape is               one to watch, now available in          the payTV company. The loyalty
   “Disney’s decision to pull its         increasingly defined by direct           some 20 markets across Asia,            programme divides into four tiers,
content from Netflix is the right one     relationships between content            Africa and the Middle East.             starting with Silver (0-3 years)
and really can’t happen soon enough.      creators and consumers, and our             Espellien also argued that the       and rising to Black (those who
Netflix wants to produce originals.       control of BAMTech’s full array of       era of the ‘one stop shop’ for video    have been a subscriber for 15
The rest of Hollywood needs to hold       innovative technology will give us the   entertainment is coming to an end.      years or more). They include
them to that, even if it means future     power to forge those connections,           As new direct-to-consumer            exclusive preview screenings,
consumers will have to stream Star        along with the flexibility to quickly    services become the norm, these         sports events and the chance to
Wars and Toy Story somewhere else,”       adapt to shifts in the market,” said     decisions will shape the future         win trips to Game of Thrones
thinks Joel Espelien.                     Disney CEO Bob Iger.                     landscape of content aggregation.       film locations among others.

Discovery CEO hails the skinny bundle
David Zaslav, CEO of Discovery               Zaslav noted that including           PlayStation Vue and the new
Communications, said the era of           broadband costs, skinny bundles          Hulu Live aren’t true skinny bundles
cheaper, sports-free, skinny bundles      could cost between $60 and $70           because they are laden with networks
is coming to the US, much as              per month, compared to the $8-$12        that are heavy with sports
they already exists in Europe and         monthly charge he sees in slimmed        programming.
Latin America.                            down video packages in Latin                “I believe that will happen.
   Zaslav said that cheap monthly         America and Eastern Europe.              I think these overstuffed turkeys
packages of programming, free of          But eventually he sees the US            are going to end up being a challenge
sports and containing most of the         market moving in that direction too.     from a consumer perspective. In the
networks viewers want, similar to            In the sense, he said current         end I think
offerings in Europe, will eventually      slimmed down offerings in the            the market will be rationalized,”
make their way to the US.                 US like DirecTV Now, Sony                he said.

                                                                                                     www.csimagazine.com               September 2017       05
TV wants in on the eSports action - CSI Magazine
News

news in brief                          OTT sports set for the big time in 2018
Discovery finally buys Scripps         It has been a big summer for sports     the US this
Discovery Communications has           streaming, with a number of             season, alongside
bought Scripps Networks                landmark deals and announcements        broadcasters NBC
Interactive in a $14.6 billion deal,   made by players old and new.            and CBS. In May,
ending its long pursuit of the            The first involves Amazon, a         it added 40
Food Network programmer. The           company that is increasingly            streaming TV
combined company will produce          flexing its muscles in terms of         channels in the
about 8,000 hours of original          programming in general, including       UK – including
programming annually and be            now sports. The tech company            Eurosport, which
home to about 300,00 hours of          outbid payTV operator Sky to win a      will enable it to
library content. It will generate a    five-year contract to show the ATP      offer the US Open
combined 7 billion short-form          World Tour tennis in the UK. With       and French Open tennis and              EUR4.99 per month on the
video streams monthly, creating        the deal, Amazon Prime Video will       Olympic coverage from next year.        Amazon Prime app.
opportunity for new digital            be the exclusive destination for all        “This is a real game changer. And      In a further sign that the global
distribution partners, including       the biggest tournaments apart from      lays down a marker for future sports    sports broadcast landscape is
mobile, OTT, and D2C.                  the four grand slams, starting in       rights auctions. Amazon must be         changing, Turner in August
                                       2018. The contract covers the ATP       considered as a serious threat to       announced that it would launch its
HbbTV updates test suite               World Tour Masters 1000 and             sports rights holders not only in the   own streaming platform following a
The HbbTV Association has              Masters 500 events from around the      UK but other markets as well,” said     deal with UEFA from 2018.
released version 9.2 of its test       world, including tournaments in         Paolo Pescatore of CCS Insight, a          Turner Sports plans to launch the
suite. The latest version contains     Monte Carlo, Madrid, Paris, Miami,      telecoms and media analyst firm.        service on the back of acquiring
1909 HbbTV test cases, of which        Indian Wells and Shanghai.              “There is a new player in town and      exclusive multi-platform rights to two
1492 are approved for testing             It is Amazon’s first major live TV   the likes of Sky and BT Sport need      of the world’s biggest football
conformance. The aim of this           sports rights deal outside the US       to watch out.”                          competitions, the UEFA Champions
release is to support the              and described by analysts as a              Amazon then also signed a deal      League and the UEFA Europa
certification of devices coming        “game changer”. Like fellow digital     with Eurosport to live stream sports    League. Those two competitions will
to market in 2018 for all versions     players Twitter and Facebook, it has    in Germany and Austria via its          be the foundation for Turner’s direct-
of the HbbTV standard.                 been experimenting with streaming       Amazon Channels service. Amazon         to-consumer streaming service.
                                       live sports. In April, Amazon           Germany will add coverage of               Walt Disney’s premium sports
Kantar incorporates                    signed an agreement with the            Germany’s top football league to its    network ESPN also recently
Facebook measurement                   National Football League in to          Prime Video offer with a deal to        announced it will launch a streaming
Kantar Media has integrated            stream 10 Thursday-night                carry the Eurosport Player.             service in 2018 as OTT sports starts
Facebook data into its newly           American football games in              The service will be available for       to go mainstream next year.
renamed Social TV Ratings, with
Instagram set to follow. The
Kantar Social TV Ratings tool
now enables clients to see counts
                                       EE TV claims Alexa first
of posts, likes, comments and          EE TV has become the first UK set          Alexa will respond to questions      continually looking for ways to
shares across the Facebook             top box, and one of the first service   with three recommendations              further enhance the accessibility and
platform as it pertains to TV          providers worldwide, to offer a         provided from the same source that      usability of EE TV. The new skill will
programmes. Clients can also           hands-free control option via           supplies Freeview Picks, according to   allow users to discover new content
drill down at a granular level to      Amazon Alexa.                           the telco. Users can also ask about     and help to enrich their TV
view this data by demographics            EE continues to innovate its TV      shows on any Freeview channel for       experience, so they can make the
such as age and gender, for better     service with its technology partner     either now or the following day.        most out of it.”
engagement visibility. The             Netgem, the latest being the               The EE TV skill for Alexa is the        “Alexa integration with EE TV
original Kantar Twitter TV             integration of Amazon’s digital         first in a number of commands being     creates a truly hands-free TV
Ratings tool (KTTR) launched in        assistant. The support of Alexa         reviewed for the EE TV platform.        experience,” said Fabrice Rousseau,
2014 since when it became the          voice control through Amazon Echo       This includes reviewing Amazon’s        General Manager, Alexa Skills
official industry metric in the UK     or Echo Dot is available as of today,   Alexa Video Skill APIs for              Kit EU. “Customers can now ask
and has since gone live in Spain,      meaning customers can just ask for      integration with the service.           Alexa to find things to watch and
the Philippines, Brazil, Argentina,    information on what’s on, or to            Max Taylor, Managing Director of     record the shows they want — no
Colombia and Turkey.                   record shows.                           Marketing, EE said: “We’re              remote required.”

06   September 2017              www.csimagazine.com
TV wants in on the eSports action - CSI Magazine
TM
TV wants in on the eSports action - CSI Magazine
News

news in brief                         BBC and Microsoft test voiceprints and AI
Hrvatski Telekom deploys                                                                                                       “The idea of being able to talk to
Zenterio OS                                                                                                                computers and for them to be able
Croatian telco Hrvatski Telekom                                                                                            to understand who we are as
is the latest Deutsche Telekom                                                                                             individuals has been a science
subsidiary to deploy Zenterio’s                                                                                            fiction fascination for decades,”
software on its set-top boxes and                                                                                          said Cyrus Saihan, Head of Digital
a major milestone for the                                                                                                  Partnerships, Distribution &
partners. Having already installed                                                                                         Business Development, in a blog.
the Zenterio OS on its boxes in                                                                                                “We wanted to explore how TV –
Germany, Slovakia, Hungary,                                                                                                just by hearing the unique sound of
Romania, and Greece, Deutsche         The BBC and Microsoft are testing         a computer will be the main way           your voice – could give people a
Telekom has now launched the          voiceprints and artificial intelligence   that people interact with many of         more intuitive and more personal
“independent STB middleware”          for voice interfaces and to enable        digital devices.                          service in the future.”
in Croatia with incumbent             even greater levels of personalisation.       The BBC and Microsoft built a             There could be scenarios in a
Hrvatski Telekom, which serves           The BBC has worked with                proof of concept. In the experiment,      typical family setting too; just by
408,000 IPTV customers.               Microsoft to build an experimental        by recognising the individual             listening to the voices in the room,
                                      version of BBC iPlayer that uses          characteristics of voice (tone,           the TV could automatically detect
US streaming media                    artificial intelligence to allow          modulation, pitch etc), processing        when there are multiple people in the
player adoption                       individuals to sign in to BBC             that information and then matching        living room, and serve up a
Roku has increased its market         services using their unique               it to a sample of the voice stored in     personalised mix of content relevant
share in the US among streaming       voiceprint and to talk to their TV to     the cloud, AI software checks that        to all of you in the room.
media players. According to new       select what they want to watch.           users are who they say they are and           “If we look further into the future,
research from Parks Associates,          AI and voice interaction are fast-     are then signed in, without the need      when artificial intelligence and
Roku is increasing its lead in the    developing technologies that the          for typing.                               machine learning have advanced
streaming media player                BBC believes could have interesting           The internal prototype also gives     sufficiently, you could end up in a
landscape, with 37% of US             use-cases in TV as these are early        a user the option to select what          conversation with your TV about
households owning and using a         days for voice interfaces.                they want to watch by talking to          what’s available to watch now,
Roku device as of Q1 2017, up            With voice controlled interfaces       their device.                             whether you like the sound of it or
from 30% in Q1 2016. The other        such as Amazon’s Alexa, Apple’s               As the technology advances,           not, whether there’s something
major players in this market, only    Siri, Google’s Assistant and              voiceprints and artificial intelligence   coming up that you’re interested
Amazon’s Fire TV had an               Microsoft’s Cortana starting to gain      could enable even greater levels          in, and what you like to watch
increase in its share of installed    popularity, there is a good chance        of personalisation, according to          when you’re in a certain mood,”
base during the same timeframe.       that in some situations, speaking to      the BBC.                                  said Saihan.
Amazon increased its share from
16% to 24% of US broadband
households. Google’s Chromecast
now holds an 18% share of
                                      Beaming bitcoin via satellite
installed base, while Apple’s         Blockstream is using satellites to        operate and maintain Bitcoin nodes,       Satellite network currently consists of
share fell to 15%. A third of US      broadcast bitcoins via a global           without the constraints of traditional    three geosynchronous satellites at
broadband homes now have              teleport and GEO network.                 network connectivity.                     various positions over Earth that
streaming players.                       The blockchain and financial              Teleport ground stations uplink        cover four continents - Africa,
                                      cryptography specialist has               the public Bitcoin blockchain data to     Europe, South America, and North
Patents for AI-based security         announced the availability of             the satellites in the network, which      America. By the end of 2017,
Vectra has been issued five US        Blockstream Satellite, a new service      then broadcast the data to large areas    additional satellites will be added to
patents for artificial intelligence   using leased satellite capacity that      across the globe. Additional teleports    the network enabling worldwide
enhanced visibility into cyber        broadcasts real-time Bitcoin              are being built out in phases to          coverage and reaching nearly every
attacker behaviour. The five US       blockchain data from a group of           enable worldwide coverage.                person on the planet.
patents - numbers 9237164,            communication satellites in space to         The service is at launch available        Blockstream Satellite makes
9407647, 9565208, 9602533 and         almost everyone on the planet.            across two thirds of the Earth’s          extensive use of open source software
9628512 - for advanced cyber             Blockstream Satellite is described     landmass, and additional coverage         such as GNU Radio and the
security analytics capabilities       the world’s first public satellite        areas will soon come online to by the     Fast Internet Bitcoin Relay
automated by AI.                      service that allows anyone to             end of the year. The Blockstream          Engine (FIBRE).

08   September 2017             www.csimagazine.com
TV wants in on the eSports action - CSI Magazine
News

4K TV drives global set-top box market                                                                                     news in brief

Despite persistent predictions of its    putting pressure                                                                  Children’s VoD market
demise, the set-top box landscape        on prices.                                                                        The number of kids’ video
remains in good health and a new             The Asia                                                                      on-demand services has more
report forecasts robust growth ahead     Pacific region,                                                                   than doubled in the last five
for the global market. While 4K will     excluding Japan,                                                                  years, according to IHS Markit.
provide a new boost, HD boxes will       is the largest                                                                    The cumulative number grew
continue to perform strongly too as      single market,                                                                    136% from 74 services in 2012 to
they maintain a role in payTV.           estimated to be                                                                   175 in 2016. Notably, one-third
   The global STB market is              worth over $6.5                                                                   of the services specialising in the
projected to grow by 7.5% a year over    billion in 2017                                                                   children’s audience are accessible
the next decade. Estimated to be         and forecast to rise to nearly $10        increasing interest in customised       only via mobile devices. Western
worth over $22 billion in 2017, it is    billion in 2027. Western Europe is        4K Android set-top boxes.               Europe accounts for the highest
forecast to reach $46 billion in 2027,   worth around $4.5 billion, with              But growth will come from HD         number of children’s VoD
according to a report published by       Eastern Europe approaching $1.5           and even SD boxes still. In 2017,       services, with 65 in operation by
Future Market Insights.                  billion and the Middle East and           the SD set-top box segment is           the end of 2016. The Asia Pacific
   Growth is expected in the Asia        Africa at almost $2.5 billion. The        estimated to be valued at $5.38         region sits in second place with
Pacific region, with disposable          North America market is valued at         billion and is interestingly expected   52 services, having overtaken
incomes rising in developing             around $5.75 billion in 2017, and         to register a CAGR of 5.1% during       North America in 2012.
economies, especially in India and       forecast to reach nearly $10 billion in   the assessment period. The HD set-      According to IHS, 51% of the
China. Production of set-top boxes by    2027, with increasing demand for          top box segment is estimated to be      services predominantly followed a
local companies is leading to            4K. Indeed, the focus is increasingly     valued at $16. 9 billion in the year    subscription video on-demand
increased competition with global        on high definition video and high-        2017 and is forecasted to touch a       model, followed by free-to-view
set-top box manufacturers and            quality user interfaces, with             value of $18.5 billion in year 2018.    video on-demand at 26%.

Discovery CEO hails the skinny bundle
David Zaslav, CEO of Discovery              Zaslav noted that including            PlayStation Vue and the new
Communications, said the era of          broadband costs, skinny bundles           Hulu Live aren’t true skinny bundles
cheaper, sports-free, skinny bundles     could cost between $60 and $70            because they are laden with networks
is coming to the US, much as             per month, compared to the $8-$12         that are heavy with sports
they already exists in Europe and        monthly charge he sees in slimmed         programming.
Latin America.                           down video packages in Latin                 “I believe that will happen.
   Zaslav said that cheap monthly        America and Eastern Europe.               I think these overstuffed turkeys
packages of programming, free of         But eventually he sees the US             are going to end up being a challenge
sports and containing most of the        market moving in that direction too.      from a consumer perspective. In the
networks viewers want, similar to           In the sense, he said current          end I think
offerings in Europe, will eventually     slimmed down offerings in the             the market will be rationalized,”
make their way to the US.                US like DirecTV Now, Sony                 he said.

                                                                                                      www.csimagazine.com               September 2017       05
TV wants in on the eSports action - CSI Magazine
eSports

                                                        Cashing in on the
                                                                                                                                       sports (eSports)
                                                                                                                                       crowds and events,
                                                                                                                                       the way people view

                                                        eSports boom                                                                   them, whether in
                                                                                                                                       physical stadiums, on
                                                                                                                                       TV or devices, and
                                                                                                                                       amount of time they
                                                        PayTV has burst into the                                                       spend watching.

                                                        electronic sports arena,                                                          Today’s eSports
                                                                                                                                       competitions attract
                                                        eager to grab a slice of a                                                     vast global audiences.
                                                                                                                                       The 2016 League
                                                        massive global fanbase and                                                     of Legends World

                                                        experiment with new forms of                                                   Championship finals
                                                                                                                                       were seen by 43
                                                                                                                                                                involved as sponsors, including Red Bull, Audi,
                                                                                                                                                                Coca Cola and also Gillette.

                                                        content and delivery. Stephen                                                  million people,
                                                                                                                                       according to Riot
                                                                                                                                                                   Broadcasters, too, want a piece of the action.
                                                                                                                                                                Seeing the writing on the wall, many TV
                                                        Cousins reports

                                              O
                                                                                                                                       Games. In March,         broadcasters and operators are making moves
                                                                                                                                       ESL’s Intel Extreme      to exploit this fast-growing market. Sky and
                                                                          n the face of it, the          Masters tournament in Poland attracted 173,000         ITV joined forces with Ginx TV in October, to
                                                                          world of competitive           fans to the arena and a further 55 million              launch GINX, the UK’s only 24-hour eSports
                                                                          gaming hasn’t changed a        followers on social media.                             TV channel.
                                                                          great deal since 1980,            Increasing commercialisation has helped drive          GINX Esports TV currently reaches eSports
                                                                          when Atari launched            eSports further into the mainstream. International     fans in 46 million payTV homes globally. The
                                                                          the first ever large           tournaments now offer multi-million-dollar cash        GINX Esports TV channel is available in the
                                                                          scale tournament, for          prizes and the best players elevated to the status     UK on SKY and Virgin Media and on DStv in
                                                        the game Space Invaders. Back then,              of stars, similar to ‘real’ sports stars.              South Africa (Channel 240), as well as in many
                                                        as today, crowds gathered to watch teams            Football clubs like Ajax, VFL Wolfsburg,            other territories around the globe.
                                                        of teenagers hunched over computers,             Manchester City, West Ham United, Roma, PSV               Earlier this year, BT Sport won the rights to
                                                        blowing away imaginary baddies with              Eindhoven and Sporting Lisbon are among the            broadcast the remaining four Electronic Arts
                                                        imaginary guns.                                  brands backing eSports and sponsoring individual       FIFA video game majors, enabling fans to watch
                                                           What has changed is the scale of electronic   players and eSports teams. Big brands are also         virtual football live on TV. Meanwhile, ESPN,
Footage captured from an eSports tournament in Russia

                                                                                                                                                                Turner, Telefonica, Orange and a number of
                                                                                                                                                                other US, Scandinavian and Asian operators
                                                                                                                                                                have all made investments or launched dedicated
                                                                                                                                                                eSports channels (see table, on next page).
                                                                                                                                                                   All in all, the burgeoning eSports and online
                                                                                                                                                                gaming sector has seen investment from internet
                                                                                                                                                                giants and telecoms operators exceed $2 billion in
                                                                                                                                                                the past six years, according to Ampere research.
                                                                                                                                                                   Modern Times Group (MTG) went further
                                                                                                                                                                than most, deciding to take a majority stake in
                                                                                                                                                                Turtle Entertainment, the holding company
                                                                                                                                                                for ESL, the world’s largest eSports company
                                                                                                                                                                based out of Cologne, Germany. The acquisition
                                                                                                                                                                has great strategic value, according to Arnd
                                                                                                                                                                Benninghoff, CEO of MTGx (the media
                                                                                                                                                                company’s digital arm).
                                                                                                                                                                   “Businesses such as ESL are both relevant and
                                                                                                                                                                scalable, which is exactly what we look for in our
                                                                                                                                                                digital investments. ESL’s content is appealing to
                                                                                                                                                                an audience which becomes very hard to reach
                                                                                                                                                                elsewhere: the millennials,” says Benninghoff.

                                                        10    September 2017                 www.csimagazine.com
eSports

Ready, player one
                                                       Media company/telco                     eSports tieup
Analyst firm Newzoo has predicted that global
audience figures will double to nearly 600 million     BBC                                     Showed coverage of the Gfinity Elite Series
by 2020, with revenues passing £1 billion.                                                     tournament in west London. Games such as
   Total hours viewed in the genre exceeded 6                                                  Street Fighter V, Counter Strike: Global Offen-
billion globally in 2016, up 19% from 2015,                                                    sive, and Rocket League, were broadcast every
according to IHS Markit. Online viewing is                                                     weekend this summer on BBC Three online
driving the eSports video market, accounting
for more than 85 percent of time spent watching.       Sky                                     Invested in Ginx TV, following the launch of the
China is by far the largest market for eSports                                                 channel on the Sky platform. Ginx TV own a 24-
                                                                                               hour eSports TV channel in the UK and Ireland
video, accounting for 57% of all viewing last year.
   “The rise of eSports provides some valuable
lessons for channels and programmers more              BT                                      Partnership with eSports network Gfinity to
broadly,” said Dan Cryan. “In particular, it                                                   broadcast live matches from its upcoming Elite
                                                                                               Series tournament.
demonstrates the value of aggregating audiences
globally, rather than the more country-specific
approach that defined much of the traditional          Telefonica, Orange and                  All feature dedicated eSports channels on their
TV business. Esports video is a perfect example        Vodafone                                respective TV services

                                                       Lions Gate Entertainment                Invested in eSports outfit Immortals, a profes-
                                                                                               sional eSports team that competes worldwide
According to data
from the Sport1 TV                                     Amazon/Twitch                           Partnership with games developer Blizzard to
                                                                                               secure exclusive broadcast rights to 20 of its
channel in Germany,                                                                            tournaments

14-19 year olds                                        Twitter                                 Pledged to broadcast more than 1,500 hours of
                                                                                               live eSports content this year
make up three
                                                       YouTube                                 Teamed with FACEIT to be the exclusive home
quarters of the                                                                                of its tournaments. Along with Twitch, YouTube
                                                                                               commands the biggest audiences for e-sports
prime time audience
                                                       Modern Times Group (MTG)                The most active broadcaster in this area. Had
for eSport content,                                                                            dedicated 24/7 full-time eSports channel,
                                                                                               called eSportsTV. Acquired US-based online
compared to just                                                                               gaming platform, Kongregate, as well as
                                                                                               eSports events and leagues company, Dream-
over a third for                                                                               Hack. Also acquired MCNs Splay and Zoomin.TV
                                                                                               which have large gaming communities. Owns
regular prime time                                                                             majority stake in Turtle Entertainment, which
                                                                                               owns eSports league ESL.
programming.
                                                      of younger viewers. According to data from the         Curt Marvis, CEO and co-founder of short-
of the increasingly complicated competitive           Sport1 TV channel in Germany, 14-19 year olds       form video content provider QYOU Media, told
landscape in TV.”                                     make up three quarters of the prime time            CSI: “There’s a realisation that younger audiences
   In North America, the 2016 League Legends          audience for eSport content, compared to just       are cutting the cord not because they don’t
final attracted an audience of seven million,         over a third for regular prime time programming.    want to pay for TV, but because the content
in the US, which compares favourably to the           Tapping into this demographic can help payTV        they want to watch is not available to them via
15.8 million who watched 2016 NCAA college            providers to address a growing exodus to online     that particular service. By including eSports in
basketball final.                                     viewing. It can also help counter falling viewing   their offerings, payTV operators can entice
   eSports continues to outperform many               times for traditional live sport on TV and linear   younger audiences back with content that
traditional sports in terms of the percentage         programming in general.                             they find relevant and engaging.”

                                                                                      www.csimagazine.com                     September 2017             11
eSports

                                              That said, the eSports audience is more diverse   become one of the “main protagonists” of              with the likes of YouTube and Twitch, online
                                           than one might expect. According to MTG,             eSports in Spain.                                     mega-brands and innovators in the world of
                                           almost 30% of eSports viewers in the US are             MTG chose to cut out the middleman, directly       video where gaming audiences currently coalesce.
                                           female (and the number is rising rapidly), and       acquiring the companies that run the tournaments      Twitch alone has 9.7 million active daily users
                                           20% are over 36 years old. “The appeal of eSports    (Turtle Media and the Swedish digital festival        and in the last six months Twitch users spent
                                           is getting broader all the time, which is a big      Dreamhack) to take ownership of the content.          almost 80 million hours watching eSports
                                           factor behind our view that it has the potential        Ted Hall, Senior Principal Analyst at IHS          content from ESL. Facebook also recently entered
                                           to become the sport of the 21st Century,” says       Markit, told CSI: “They saw the huge growth           the fray, signing a deal with ESL to broadcast
                                           MTGx’s Benninghoff.                                  in eSports and determined that they stood to          over 5,550 hours of eSports events and other
                                              The most common play for traditional TV           generate the most value from it by investing in the   original content.
                                           operators has been to launch and build channels      content and the IP. This was partly informed by          Unlike most payTV operators, the platforms
                                           around eSports content, striking country-specific    the rights costs they had witnessed in relation to    leverage at scale with a multi-region approach,
                                           distribution deals with content owners. Telefonica   ‘real’ sports.”                                       and deliver live online gaming in its native online
                                           has gone further than most, teaming up with ESL                                                            environment. Putting eSports content behind a
                                           to develop a platform, exclusive content and a       Space invader                                         paywall could deter a younger demographic used
                                           professional electronic sports club in a bid to      Entering the eSports arena means doing battle         to accessing it for free online (Twitch is free, but
                                                                                                                                                      also has a premium service, Twitch Prime). How
                                                                                                                                                      can payTV differentiate itself and add value? How
Source: Leonel Calara / Shutterstock.com

                                                                                                                                                      can it attract players, fans and other eSports
                                                                                                                                                      stakeholders onto its platforms?
                                                                                                                                                         Other subscription services show that
                                                                                                                                                      Millennials and other young viewers are not
                                                                                                                                                      averse to paying for content. The younger
                                                                                                                                                      generation is driving growth in Netflix
                                                                                                                                                      subscriptions, expected to increase by 5.3
                                                                                                                                                      million by 2020.
                                                                                                                                                         Dan Finch, Chief Commercial Officer at
                                                                                                                                                      Simplestream, provider of live streaming and
                                                                                                                                                      live-to-VoD services, comments: “Although the
                                                                                                                                                      millennial generation are more savvy when it
                                                                                                                                                      comes to streaming, there is no denying that
                                                                                                                                                      effective monetisation of online video platforms,
                                                                                                                                                      where viewers have to provide a monthly or
                                                                                                                                                      annual cost, such as Netflix or Amazon, have
                                                                                                                                                      been successful among younger generations.”
                                                                                                                                                         Most people would not sign up to payTV
                                                                                                                                                      purely to get an eSports channel, so the
                                                                                                                                                      opportunity is perhaps more about diversifying
                                                                                                                                                      content and making it more relevant in homes
                                                                                                                                                      where teenagers have access to a TV service
                                                                                                                                                      being paid for by their parents.
                                                                                                                                                         Cord cutting could be seen as an opportunity
                                                                                                                                                      for linear TV to play to its strengths when pushing
                                                                                                                                                      eSports, by exploiting its long term experience
                                                                                                                                                      with production, multi-camera, arena-style
                                                                                                                                                      events, and the creation of formats that tap into
                                                                                                                                                      the zeitgeist.
                                                                                                                                                         The creation of peripheral programming
                                                                                                                                                      and original content, perhaps using online
                                                                                                                                                      personalities as hosts, in-depth player reviews,
                                                                                                                                                      expert commentary etc, can help make eSports
                                                                                                                                                      more mainstream and generate value through
                                                                                                                                                      traditional television advertising. This is a tried

                                           12    September 2017                   www.csimagazine.com
eSports

and tested strategy used for established
‘real’ sports that has helped deepen engagement
with existing fans and attract new ones.
   ESL, the oldest professional eSports
organisation still in operation, has seen the
potential, having partnered with the award-
winning production company Pilgrim Media
Group to create and distribute original
eSports content across TV, as well as online
digital platforms.
   Watching on the big screen can provide a
collective eSports viewing experience not
possible on a smart phone or tablet. Emma Lloyd,
Group Director of Business Development &
Partnerships at Sky, comments: “With the quality
of live streams continually improving and the
strong visual nature of eSports, the content
lends itself to the big screen. As with traditional   experienced when it had just two weeks to deliver      and maintain its identity. This is the only way pay-
sport, the shared experience of fans can be           live feeds for the 2017 Intel Extreme Masters          TV will be able to profit from this entertainment,”
powerful, and supporting digital and social           tournament, run by ESL. The firm delivered             Wilson thinks.
content helps amplify the story around a              live IP Network feeds, as a replacement for
live event.”                                          satellite, to 13 broadcasters in multiple regions,     Smash TV
   Immersion could be a major ingredient for the      plus OTT and digital cinema delivery to some           eSports remains a nascent market, particularly in
success of eSport on TV, together with the ability    of them.”                                              Europe, but figures indicate there is big money to
for the viewer to easily switch camera and               Tom Holmes, Sales and Marketing Director at         be made. A report earlier this year from market
viewpoints. An interesting point is made by           Deluxe MediaCloud, told CSI: “The main                 intelligence firm Newzoo predicts the global
Accedo, which sees future potential in immersive      challenge was the tight timescale of two weeks         eSports economy will grow to $696 million during
VR, enabling fans to feel and follow the action       for set-up, including at each of the sites. ESL        2017, a year-on- year growth of 41.3%. Of this
more closely.                                         was securing new rights deals with platforms           figure, $95 million is related to media rights.
   A spokesperson for Accedo told CSI: “From          right up until a few days before the start of             At the same time, more mainstream bread-and-
                                                      the tournament, so we had to coordinate kit            butter TV sports audiences are falling, both in
                                                      at global sites, install and test it, and go live      Europe and North America. Audiences in the UK
“We think VR                                          in short turnaround times. It was a challenge,         declined 10% season-over-season and 31% from

technology has a lot
                                                      but at the same time it was great fun to               the peak in the 2011-2012 season. NBC carried
                                                      deliver against.”                                      2016-2017 Premiere League games across several

to offer. Immersing                                      Holmes’ advice for payTV operators wanting
                                                      to enter the eSports space is to make sure that
                                                                                                             channels and saw the average audience fall 18%
                                                                                                             from last season. One of the groups most affected

the viewer into                                       rights and technical details are completed before
                                                      the event starts. When delivering feeds to
                                                                                                             by declining football ratings is the millennials.
                                                                                                             NFL ratings have been declining in 18-34-year-

the competition                                       multiple regions, it is important to have clarity
                                                      on the formats and bitrates required, prior
                                                                                                             olds for some time. Whether payTV companies
                                                                                                             acquiring eSports can help plug this gap remains

will certainly help.”                                 to transmission.
                                                         “It is understandable that Pay TV services are
                                                                                                             to be seen.
                                                                                                                Moreover, whether eSports should be
                                                      trying to benefit from the seemingly overnight         considered a ‘real’ sport seems something of a
that perspective, we think virtual reality            success of eSports. However, these traditional         moot point, although it is worth noting that the
technology has a lot to offer. To those who           institutions are running the risk of                   International e-Sports Federation is processing an
question why so many people would be interested       commercialising eSports too much, making it            application with the International Olympic
watching others play competitive video games,         unattainable to fans and then isolating them,”         Committee (IOC) to be recognised as such.
immersing the viewer into the competition             warns Richard Wilson of CLICKON.                          With big brands getting in on sponsorship
will certainly help change their mind and further        “In order to enable the relationship to be          opportunities for tournaments, and major sports
broaden the appeal of eSports content.”               mutually beneficial, the companies investing in        organisations from other disciplines sponsoring
   Delivering live eSports content raises certain     eSports must allow themselves to compromise in         players, now could be the be the time for TV
technical challenges, as Deluxe Media                 order for the industry to maintain its sense of self   operators to grab the eSports joystick.

                                                                                        www.csimagazine.com                       September 2017             13
Analyst corner

Is pay-TV the right                                                              online viewers. eSports’
                                                                                 primary outlet has
                                                                                                            through pay-TV with curated linear programmes/
                                                                                                            shows. Following investment from Sky and ITV in

home for eSport?
                                                                                 traditionally been         October 2016, Ginx TV now has deals in place
                                                                                 online video platforms     with several pay-TV operators gaining presence in
                                                                                 such as Amazon owned       41 territories and a potential reach of over 37

E
New channels jostle for crowded EPG
                                                                                 Twitch, YouTube            million homes globally. Its main revenue stream,
                                                                                 Gaming and more            like most eSports platforms, is advertising, and
                    sports, or pro-video gaming,      recently Twitter and Facebook. The social aspect      has recently extended its reach further with the
                    has been the talk of the          of these platforms has extended the content           introduction of a dedicated SVoD service. Despite
                    town recently, with VCs,          beyond just video, to building communities            this reach, it is still a comparative niche, one of
                    brands and broadcasters           around the games and wider industry. Fans can         many channels jostling for position on an already
                    investing in an effort to         directly engage with players online and event         crowded EPG.
                    reach a generation spending       hosts can offer up digital merchandising- such
                    an increasing amount of           functionality would potentially be lost through a     eSports-lite
time away from the big screen and from                traditional channel, and subsequently reduce          However, eSports is not the only niche trying
scheduled TV. A rising number of pay-TV               engagement which has been one of eSports’             to seek benefits from presence on pay-TV. Vice
operators are now testing this market,                major appeals.                                        began online and saw successes from its high
adding eSports to their content line-up, in              In 2016, US network Turner launched the            quality and often controversial content targeted at
part to maintain attractiveness to younger            Eleague tournaments, announcing a multi-year          younger demographics, garnering 8 million
audiences and also to take advantage of its           deal with Twitch to distribute through its site,      subscribers and 1.4 billion views through its
rapidly rising popularity.                            complemented by a weekly roundup show on a            YouTube channel alone. Across 2016, Vice made
    Whilst from a pay-TV perspective, aggregating     Turner linear broadcast channel. Its most recent      the leap onto pay-TV with the introduction of its
eSports on to their respective platforms forms        tournament shown on TBS reached an audience           Viceland channel. Although not deemed a failure,
part of a well-rounded content proposition, what      of 335,000, a number three times higher than          despite a strong following and reputation this
is the real value that can be extracted from this?    usual viewership for the Friday 10pm slot.            venture has fallen short of its online success with
Will, or can, eSports see a similar trajectory to     Although arguably still relatively low, what this     UK daily viewing figures peaking at just 50,000.
traditional sports on pay-TV?                         ‘experiment’ provides is distribution and access to      While distribution through pay-TV offers
    eSports has seen major successes in its current   a more casual viewer and builds the awareness of      new and potentially greater financial reward
guise, with content offered for free, remaining       eSports to a wider audience.                          for eSports, challenges of transitioning an
easy to access and available on a global scale -         So can eSports flourish on pay-TV? To date         entertainment medium that currently offers
indicative of tournaments such as The Intel           Ginx TV, a 24/7 eSports TV channel, is                interactivity and immersion to a one-way
Extreme Masters in Poland, achieving 46 million       attempting to bring eSports to the mainstream         traditional viewing experience, potentially
                                                                                                            curtails its appeal to its current fan-base. Yet
                                                                                                            perhaps they can offer up a more compelling
                                                                                                            and attractive ‘eSports-lite’ experience for the
                                                                                                            average viewer. So pay-TV will certainly play a
                                                                                                            part in the future growth of eSports, but as with
                                                                                                            the overall entertainment sector, it will be one
                                                                                                            proponent in a wide array of mediums, as
                                                                                                            content owners continue to seek the widest
                                                                                                            audience possible and the best medium in
                                                                                                            an ever more fragmented landscape of
                                                                                                            platforms and devices.

                                                                                                                          Amisha Chauhan
                                                                                                                          Research Analyst, Media &
                                                                                                                          Entertainment
                                                                                                                          futuresource consulting

14 September 2017               www.csimagazine.com
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TV content providers                                                                                        solution for satellite transmission that is based on
                                                                                                            virtually unbreakable AES 256-bit encryption.

take back the sky
                                                                                                               ‘Virtually’ unbreakable means that it is
                                                                                                            theoretically breakable. It would, however, take 50
                                                                                                            of the most powerful supercomputers on earth,

from satellite pirates
                                                                                                            working in parallel for approximately 4 times the
                                                                                                            age of the universe to decrypt a 256-bit key. So,
                                                                                                            hacking does not pose a real-world threat today.

5
By Ronen Sadan, AVP Marketing, NovelSat                                                                     Together with a secured OTA (Over-the-Air)
                                                                                                            channel for exchanging AES keys plus event
                  5 years ago, when AT&T and           lost revenue and damaged reputations. Although       scheduling and content entitlement tools,
                  NASA launched Telstar, the           BISS/BISS-E are the DRM encryption standards         ProtCASTER is the most secure satellite
                  world’s first broadcast              for many broadcasters, BISS/BISS-E algorithms        broadcast solution currently available.
                  satellite, it wasn’t long            have been hacked making it common for                   ProtCASTER is an optional add-on to the
                  before pirates and thrill            decryption keys to be published by pirates in        NovelSat high-efficiency satellite transmission
                  seekers started tapping into         social networks 24 hours before major broadcast      platform and is compatible with all NovelSat
                  broadcast signals. By the            events. These cyber crimes make it obvious that      products. It works with DVB S2 and DVB-S2X
1970s, millions around the world were                  the broadcast market needs more aggressive DRM       transmissions as well as with NovelSat
‘enjoying’ pirated content broadcast via               solutions. That is true for distribution and         NS3/NS4 waveforms.
satellite. Some early analogue ‘encryption’            redistribution of recorded and live content, and        Any security expert will tell you that there is no
methods, such as colour shifting, splitting            also for contribution.                               unbreakable encryption: that it is only a matter of
audio and video signals and adding                        One solution designed to foil today’s hackers     time before some hacker group works out the
intentional interference, worked briefly.              and pirates is ProtCASTER from NovelSat. It was      code. However, with AES 256-bit encryption, the
But, as with any security measure, it was              rolled out for the first time in 2017 and was        consensus is that, although security theorists have
not long before the hacker community                   recently implemented in one of the world’s largest   come up with ways to crack it, there will be no
defeated it.                                           satellite broadcast distribution networks.           practical way to break the code in the foreseeable
   Security hacks have been a painful reality in          ProtCASTER was already in place to support        future. No other satellite broadcast encryption
the satellite broadcast industry. Over the last        worldwide distribution of a major international      can make that claim. Armed with this
dozen years or so, BISS and BISS-E encryption          football tournament in Russia, and will secure       information, it is now up to TV content providers
keys, transmitted over the air using the satellite     upcoming major sporting events including tennis,     and broadcasters to decide if 2017 will be the
link, became the target of cyber-attacks and digital   basketball, football, auto racing and athletics      year that they take back the sky from the
pirates, costing TV content providers millions in      events. ProtCASTER is the world’s first DRM          satellite pirates.

16    September 2017                    www.csimagazine.com
Data corner

Torrents, technology                                                                    almost doubles
                                                                                        the strength of
                                                                                                                    Chart: Scatter graph torrent usage vs
                                                                                                                            legal OTT Penetration

and temperament
                                                                                        the relationship

                                                                                                                                                                     Source: Ampere Analysis
                                                                                        between the
                                                                                        factors.
                                                                                            Similarly, there
By Guy Bisson, Research Director,                                             seems to be a fairly good

Ampere Analysis

W
                                                                              relationship between the
                                                                              uptake of streamers and
                                        ith IBC        OTT hardware and the levels of piracy, with
                                        upon us,       higher streamer uptake relating to lower levels of
                                        thoughts       piracy. Germany — with its incredibly low
                                        inevitably     reported usage of torrents — is the outlier in this
                                        turn to        relationship. Removing it from the analysis results     Chart: Bar chart relationship between torrent
                                                                                                                        usage and OTT box uptake
                                        technology:    in a 30% increase in the strength of the
                                        chipsets,      relationship between the two measures.
set-top boxes, and that mainstay of the pay TV             Neither relationship is perfect, and clearly
industry, encryption. Content protection has been      there are multiple factors at play here, including
at the centre of pay TV since its gestation, when a    the fact that content access and availability, even
technology initially developed with banking            where there are several legitimate OTT services,
protection in mind was repurposed to protect           still shows huge variation.
Hollywood movies and soaps.                                National character may also play a role. It
    With the move to IP and expanding range of         seems the Germans are the most honest when it
DRM options (often now requiring multi-DRM             comes to paying for content… or perhaps the
support) the market is more challenging than           most dishonest in lying about their actual piracy
ever. Nearly three decades on from those fledgling     habits? By contrast, the Spanish and Brazilians
                                                                                                                        Table: Torrent usage league table
pay TV offers, piracy remains an on-going battle       show the highest rates of torrent usage (or,
for the content industry. One reason that has          conversely, perhaps the greatest honesty about             Country             Torrent usage
                                                                                                                                      18-34 year olds (%)
often been given as an excuse for fueling piracy is    habits…?). Either way, the figures presented
                                                                                                                  Brazil               15.2
restrictive content access policies. Over the years,   actually represent an underestimation of piracy
has piracy been created, or at least been stoked,      levels. Additional sources of pirate content, such         Spain                12.3

by restrictive windowing, and the ‘failure’ of the     as locker site usage, boost this even further.             Saudi Arabia         8.9

content owners to make content available at a              Nonetheless, after the Brazilians and Spanish,         Netherlands          8.7

time and in a means demanded by the audience?          the Saudis and Dutch rank next highest for piracy,         France               8.4
    Today, with the growth of legitimate OTT           while the British and Danes show the lowest                Poland               8.0
services and the proliferation of content viewing      levels after the Germans. Interestingly, torrent           Italy                7.9
devices and options, can this excuse for piracy        usage in Sweden is almost twice that of                    Sweden               7.5
still hold water, and is there any discernable         neighboring Denmark, showing that national
                                                                                                                  USA                  7.1
relationship between piracy and OTT services?          character is quite geographically specific.
                                                                                                                  Turkey               6.9
    Obviously there are many factors that play into        Most of the other countries surveyed fall
                                                                                                                  UK                   5.1
a consumer’s decision to pirate content, including     somewhere in the mid-range with between seven
                                                                                                                  Denmark              3.9
peer group, social status and income, but it’s         and nine percent of Millennials using torrents to
                                                                                                                  Germany              1.1
increasingly hard today to suggest that consumers      stream content. This appears to be a fairly typical
are not being given legitimate opportunities to        baseline and also the point at which increasing
consume the content they want.                         availability and uptake of legitimate OTT services      also far more likely than average to be male and
    Using torrent usage among Millennials (18-34)      has little further impact on the levels of piracy.      of lower income. One thing rings loud and clear
as a measure of piracy and comparing this to the       This ‘legitimacy threshold’ is perhaps best             from the data: content piracy isn’t going
uptake of legitimate OTT services (subscriptions),     illustrated by the USA, where very high OTT             anywhere, despite the industry’s drive to provide
there does seem to be a relationship between the       uptake does not result in a decline in piracy below     content ‘anytime, anywhere and on any device.’
two, with markets that have higher uptake of legal     the mid-range level.                                    Locking down content, water-marking and
OTT services,generally having lower torrent usage.         Supply and demand also play a role. Pirates are     tracking properties that do get pirated remains
The US is actually an outlier, because of its very     particularly keen on sci-fi movies and action           key. The stalls of IBC don’t look like emptying out
high OTT penetration. Removing it from the data        content weighs heavy on pirate sites. Pirates are       anytime soon.

                                                                                                        www.csimagazine.com                  September 2017    17
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                                                                                                              know-how,” he highlights.
                                                                                                                 “Security needs to be automated and embedded
                                                                                                              in the entire process, from requirements, to

CSI’s Anna Tobin looks into cloud security and                                                                design, build, test, deploy and through into
                                                                                                              operations. We recommend that businesses
upcoming major data regulation in Europe

T
                                                                                                              moving to the cloud start off small with pilot
                                                                                                              projects to minimise risks and ensure that any
                    here is no getting away            rearchitecting our solutions and working with our      issues with skills, processes and tools or security
                    from it, anywhere, anytime,        partners to create new end-to-end systems using        are resolved quickly, rather than moving
                    personalised content and           a cloud-based architecture.”                           everything into the cloud at once, which could be
                    the need to scale is pushing          In a bid to contain costs there is the temptation   risky. A holistic, gradual and maturity-based
                    the majority of the world’s        to try and adapt an existing legacy system for the     approach is crucial.”
                    IT infrastructure into             cloud, but bugs and incompatibility problems can
                    the clouds. The latest             result in this costing more and eventually being       Public or private?
forecast from the International Data                   scrapped for a new cloud-based system.                 The public cloud is expected to grow faster than
Corporation (IDC) Worldwide Quarterly                     “Cloud changes the game entirely,” states           private alternatives at 13.8% year-on-year,
Cloud IT Infrastructure Tracker, predicts              Peter De Rooij, security principal at Accenture        according to the IDC Worldwide Quarterly Cloud
that total spending on server, enterprise              Digital Video. “It’s not just about a technology       IT Infrastructure Tracker. If an operator owns
storage, and ethernet switches for                     change, but about putting entirely new processes       their own private cloud service the total control
deployment in cloud environments will                  in place – security being a critical factor - and      they have over it should make it easier to keep it
increase 12.4% year-on-year in 2017 to a               changing the culture in terms of the way the           secure. The public cloud, however, offers great
mind-blowing $40.1 billion.                            business operates.                                     benefits in terms of scaleability and affordability,
   The advantages of cloud storage far outweigh           “A common issue that we see across private,         which is what makes it particularly attractive
the disadvantages, but the security of those           public and hybrid cloud is that there is a lack        to smaller companies who work on short ‘bursts’
clouds, is now concerning every operator               of realisation about how different cloud is. It        of activity.
deploying their digital assets within them. Russia’s   changes relationships between stakeholders,               “There are advantages of running things in the
suspected involvement in the US election is the        demands entirely different processes, and the          public clouds,” says Peterka at Verimatrix, “but
most high profile cybercrime to date, yet related      rate of change goes up dramatically. All of this       you need to understand what tools you get in the
stories make the news daily. Germany’s BSI             means that traditional security processes simply       public cloud to protect your business, consider
federal cyber agency, for example, is investigating    fall apart.”                                           them correctly and understand what is missing
a wave of attacks on German firms suspected to                                                                and then provide that functionality or that
have begun in April and Disney and Netflix have        Cloud skills shortage                                  security yourself.”
had to deal with ransom demands from hackers           Highly skilled personnel are key to maintaining           The key areas of vulnerability in the public
who have obtained unreleased content. Most             and growing a secure cloud-based business, adds        cloud come from the users of that cloud, not the
recently, a hack at HBO has reportedly led to a        De Rooij. “This is one of the biggest challenges       management of it, says Tim Erlin, VP at Tripwire,
leak of unreleased content, including unseen           companies face today, because there is a skills        “The public cloud infrastructure itself may
episodes of its global blockbuster Game                shortage for people with both cloud and security       experience vulnerabilities, but they’re more likely
of Thrones.
   There has been a seismic shift in the way
content security is viewed now compared to just a
few years ago, highlights Petr Peterka, Verimatrix’s
CTO. “Compare cloud use to the traditional
deployment, where the operator had a full IT
staff, physical data centres and physical head-
ends. They had full control over the physical
network and their machines and full control over
physical access to the rooms holding them,
determining which staff could and couldn’t enter.”
   Operators have had to rearchitect their systems
for the cloud, adds Peterka. “They’ve had to
identify interfaces that were previously assumed
to be physically secured and secure them
electronically,” he says. “We’ve spent a lot of time

20   September 2017              www.csimagazine.com
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