Transforming Treasury through Innovation - n A Treasurer's Guide to Data Analytics
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Transforming Treasury through Issue 280 Innovation Introducing Our 2020 Award Winners n A Treasurer’s Guide to Data Analytics n Building a Digital Armoury for 2021
CONTENTS REGULARS 2 Leader AWARDS Embracing Dynamic Supplier Finance to Support Corporate Introducing the Winners Eleanor Hill, Editor Supply Chains Colin Sharp, C2FO Banks and Vendors Take In three articles the Editor describes how 6 Treasury to New Heights the winners of our Awards for Excellence, 52 Peope in Focus 2020, impressed the judges in the categories 12 Pandemic Powerhouses of Banks and Vendors, Corporates and – for Executive Interview organisations putting ESG issues at the heart 54 Come Together: Co-creation as a Celebrating a Sustainable 20 of their corporate treasury function – our Source of Practical Innovation Future Treasury4Good Awards. Pierre Fersztand, BNP Paribas SPECIAL REPORT INSIGHT Innovation: Delivering Real 23 Value in New Ways 26 The Resilient Treasurer: Building a 42 A Life-Changing Digital Digital Armoury for 2021 Treasury Transformation: Eleanor Hill, Editor Diane S. Reyes, Karen Gilhooly, Carlos Supporting Gavi’s Mission Gonzalez Fillad, Brian McKenney and Assietou Sylla Diouf, Gavi, Aniket Tammy Petro, Global Lead for Wholesale Stefan Hardy, HSBC Kulkarni, PwC and Christian Payments Innovation and Fintech Mnich, SAP Engagement at J.P. Morgan, talks to the Activate Your Liquidity to Manage Editor about the real technology experience 32 Treasury Challenges in the New and the bank’s partnership with TMI’s A Treasurer’s Guide to Data Normal 46 Analytics: In and Beyond Innovation Hub. Jean Luc Robert, Boris Lipiainen and Samuel Guillon, Kyriba Treasury Dino Nicolaides and Guillaume Roudeau, Redbridge Debt & Treasury Smart Treasury: 6 Steps to Building 36 a Cutting-Edge Treasury, Today Advisory and Joan Gelpi, Bank of America and Michael Aandahl, Sunday Domingo and Byron Gardiner, Ingka Group Standard Chartered Giving L’Oréal’s Beneficiaries ISO 20022: What Is It and Why 39 Visibility on Incoming Payments 50 Is It So Important? Stéphanie Niemi and Wim Grosemans, Stephen Lindsay, Platform Evolution BNP Paribas and Justine Dimovic, L’Oréal – Business Lead at SWIFT TMI280 Editor CEO & Publisher Treasury Management International Ltd, Transforming Treasury through Eleanor Hill Robin Page Waney Edge Barn, Foxhill Lane, Playhatch, Reading RG4 9QF, UK Tel: +44 (0)118 947 8057 Issue 280 Innovation Introducing Our 2020 Award Winners Deputy Editor Associate Publisher e-mail: tmi@treasury-management.com Tom Alford Sam Clarke Internet: www.treasury-management.com Commissioning Editor Design & Production EU Office: Treasury Management International Kft. & Operations Manager Glen Orford 2161 Csomád, Verebeshegy u. 11., Hungary Caroline Karwowska Digital Design TMI TREASURY MANAGEMENT INTERNATIONAL ISSN 0967-523X is Copy Editor Alex Tierney published eight times a year by P4 Publishing Ltd, Waney Edge Barn, Elizabeth Hennessy Foxhill Lane, Playhatch, Reading RG4 9QF, UK. The 2021 US annual Digital Content subscription price is $400.00. Airfreight and mailing in the USA by agent named WN Shipp ing USA, 156-15, 146th Avenue, 2nd Floor, Jamaica, Columnist Executive NY 11434, USA. Periodicals postage paid at Jamaica NY 11431. US n A Treasurer’s Guide to Data Analytics Ben Poole Will Hollands Postmaster: Send address changes to TMI-TREASURY MANAGEMENT n Building a Digital Armoury for 2021 INTERNATIONAL, WN Shipping USA, 156-15, 146th Avenue, 2nd Floor, Accounts Printed in England by Jamaica, NY 11434, USA Subscription records are maintained at Waney Karen Roberts Micropress Printers Edge Barn, Foxhill Lane, Playhatch, Reading RG4 9QF, UK. Air Business All paper used by TMI is from Ltd is acting as our mailing agent. While all reasonable care has been sustainably managed forests, taken to ensure the accuracy of the publication, the publishers cannot recycled and controlled sources © 2021 P4 Publishing Ltd ISSN No: 0967-523X - Issue 280 accept responsibility for any errors or omissions.
BRIEFING For financial firms to offer their clients an instant and frictionless Stephen Lindsay, Platform Evolution – Business Lead TMI SUSTAINABILITY end-to-end payments at SWIFT experience, they must be able to ISO20022: What Is ACTIVITY communicate seamlessly. This is It and Why Is It So what ISO 20022 enables. Important?, P50 # 1 Remote working for If cash is the lifeblood of the company, data all staff for exchange is like the circulatory system, coursing zero daily through the organisation. travel Karen Gilhooly, Managing Director, Global Head of # 2 Employee and Customer Engagement, HSBC The Resilient Treasurer: Building a Digital Armoury for 202I, P26 Paper supplied from sustainable Increasingly, Active liquidity sources treasury is getting closer platforms are what’s to the leadership of in play in the current # 3 the company. economy. Christian Mnich, Head of Solution Jean-Luc Robert, We have CEO, Kyriba replaced Management for Treasury and Working Capital Management, SAP Activate Your Liquidity polywrap A Life-Changing Digital Treasury to Manage Treasury with paper Challenges in the New envelopes Transformation, P42 Normal, P32 The promise of technology is always so glorious # 4 Helping when first introduced, but we want to make sure our to plant 1,000 trees clients are all well-positioned to understand what’s per year hype and what’s real in terms of delivering value. Tammy Petro, Global Lead for Wholesale Payments TREE Innovation and Fintech Engagement, J.P. Morgan Delivering Real Value in New Ways, P23 TREE AID is a registered All rights reserved. No paragraph or other part of this publication may be reproduced or transmitted in any form by any means, including photocopying AID charity no. 1135156 and recording, without the written permission of P4 Publishing Ltd or in accordance with the provisions of the Copyright Act 1988 (as amended). Such written permission must also be obtained before any paragraph or other part of this publication is stored in a retrieval system of any kind. TMI | ISSUE 280 1
LEADER Embracing Dynamic Supplier Finance to Support Corporate Supply Chains By Colin Sharp, Senior Vice President EMEA, C2FO T he Covid-19 pandemic highlighted the importance of offering financial support to corporate supply chains, but the Global Supply Chain Finance Forum has also The pandemic has shone a spotlight on to the topic of supply chain finance (SCF). Demand for working capital has been at unprecedented levels for all companies, but this is particularly true for small and of funding options in 2020, including traditional banking, asset-backed loans, factoring and a steady uptake of SCF programmes. However, the cost of such short-term liquidity has been rising noted how the availability and the cost of medium-sized businesses (SMEs), where traditional payable finance programmes access to capital can be challenging and are still a challenge for many SMEs. expensive at the best of times. Ethical and inclusive supply chain The results from a recent C2FO finance is the only way to sustainably worldwide survey to more than 8,000 help supply chains for the long-term SMEs, highlighted a rush to a wide range good of all participants. 2 TMI | ISSUE 280
LEADER due to high demand and uncertain Participants in the auto industry were also payment terms persist. A solution such economic conditions, access for SMEs is able to reboot after the shutdown with as DCF solves this by enabling treasurers often challenging. liquidity via C2FO. to offer dynamic payment terms to their In addition, different sectors have We also see that DSF will be a force customers. In turn, this empowers them experienced varying levels of impact. for good to support the environmental, to avoid a structural or wholesale payment On the one hand, industries such as social and governance (ESG) initiatives terms extension, and instead provide their medical supplies, grocery retail, and of our customers. Inclusive finance can customers with what they need in terms of white goods have seen spikes in demand be used to correctly incentivise suppliers working capital. Consequently, this helps and have welcomed the ability of SCF to to adopt, and fund, change towards more them to support sales teams to win more support the increased working capital sustainable practices, and reduce the business, and to more effectively support needs of their supply chain in order to carbon footprint in their operations. A their channel/distribution customers. n support the increased business volumes. supplier scorecard measuring carbon But on the other hand, suppliers in reduction, for example, can be linked to industries with significant downturns the price of funding via SCF, meaning have been supported during tough times that suppliers know that when they due to the available cash flows from SCF. improve their performance against Again, this is particularly true in the SME sustainability targets then they can access segment where average cash reserves tend cheaper liquidity. to be less than 30 days. Customer financing Promoting ethical SCF Appetite for solutions such as Dynamic Appetite for The concept of altering payment terms in Customer Financing (DCF) is also return for access to lower-cost finance has growing exponentially. Treasurers have solutions such been around for some time and, where it the opportunity to lay down a foundation as Dynamic suits both parties, is an effective solution. for more dynamic business terms using However, when payment terms are providers such as C2FO. As a result, they Customer pushed beyond industry norms by buyers, will be able to steer working capital, free Financing (DCF) and particularly where SMEs are involved, cash flow, obtain margin improvement, it rightly attracts negative attention. and achieve better risk-free yields on is also growing C2FO takes a strong, ethical stance short-term cash for their organisations. exponentially. on this topic. We very actively support This can also enable a positive corporates around the fact that SMEs need contribution to company-wide ESG to be a primary target for SCF to deliver goals, all while supporting their supply much needed liquidity and most bank-led chain partners, customers and suppliers, SCF programmes struggle to effectively with much needed liquidity and where address this particular segment. everyone benefits. An ethical alternative lies in solutions Elsewhere in SCF, we see a trend such as Dynamic Supplier Finance towards bank-agnostic platforms. (DSF), which can act as a force for good. These enable treasurers to connect to In a nutshell, DSF is a flexible funding the technology to be able to fund from option that enables third parties to fund multiple banks (and non-bank sources), early payment from enterprises to their avoiding credit capacity problems or suppliers (enterprises can also use their changing platform when a banking own cash in combination with a third partner changes. We also support the party to create maximum benefit for all). trend to allow cash for these programmes During the pandemic, immense value has to come from a combination of a buyer’s been delivered to support companies in own balance sheet and from banks or this way. other financial institutions, with the At C2FO alone, billions of dollars of vital ability to move flexibly and seamlessly liquidity organised through DSF helped between cash sources to support a variety all elements of the supply chain – but this of goals. was particularly well received by SMEs Smart treasurers – and thankfully we and other vulnerable yet vital segments. have many of them in our customer base For example, ventilator production was – are starting to object to the extensive COLIN SHARP able to ramp up because we delivered the use of SCF to push out payment terms necessary working capital for suppliers coercively, knowing that the credit may Senior Vice President EMEA, C2FO of medical device manufacturers. not always be available but the longer TMI | ISSUE 280 3
No business should be held back by a flawed financial system. When every business has a fair chance to thrive, we all benefit. But the world’s financial system doesn’t always provide access and cost effective financing for the companies that need it most. At C2FO, we’re doing our part to improve the availability of financing by making working capital accessible to businesses of all sizes, everywhere. Our convenient, easy-to-use platform enables more than 1.1 million companies to work with their suppliers and customers to improve cash flow by determining the best time and terms for paying or being paid. Together with each of our clients, we’re bringing fairness, transparency, and above all, opportunity to the world’s growing businesses. Visit C2FO.com/fair for more information.
AWARDS Banks and Vendors Take Treasury to New Heights Introducing the Winners By Eleanor Hill, Editor N ew challenges called for new solutions in 2020. The judges for TMI’s Awards for Innovation & Excellence were impressed by banks’ and vendors’ ongoing commitment to digital transformation and their creativity in finding efficient ways to operate in the Covid-19 world. 6 TMI | ISSUE 280
AWARDS Bank Awards W here better to start this celebration of innovation and excellence than with the Global Bank of the Year for Cash And Liquidity Management – HSBC. government’s appeal for private sector production of medical equipment for civilian use. HSBC also received two Awards for outstanding achievements in China. Americas too. The bank’s global network encompasses more than 100 trade centres and 350 experts around the world. BNP Paribas provides a full range of trade finance and receivables solutions, Throughout 2020, the bank added to Best Bank for Cash & Liquidity with a strong focus on sustainability. its digital capabilities, with a new cash Management recognised a range of new The bank is also participating in a flow forecasting tool and an enhanced solutions developed by HSBC China, number of important distributed ledger mobile proposition. HSBC also went out which all supported the bank’s broader technology (DLT) consortiums and of its way to make business as normal as strategies. Better account rationalisation initiatives that automate end-to-end possible for corporate treasurers, even was made possible by its E-Tax financial transactions. during the most challenging times – and Proposition: HSBC’s years of investment The second Award won by BNP continued core functions at speed – in city tax bureaus’ connectivity enabled Paribas was Best Bank for Cash and processing more than 139 payments per more corporates to take advantage of Liquidity Management in Europe. second throughout 2020. the full payment spectrum available While US banks pulled back from HSBC also won two Awards in the under China’s nationwide tax direct lending to European companies during North America region, the first for Best debit system, and the bank’s Omni- the pandemic, BNP Paribas has been Bank for Cash & Liquidity Management. Collect Proposition made more e-wallet proactive in supporting the European Here, the bank launched its Paycheck collections possible. economy – notably, the bank was sole Protection Program to help clients HSBC was also selected as the Best underwriter on a $10bn credit facility in facing short-term cash flow issues as a Bank for Trade and Financial Supply April 2020. In June, it extended its SWIFT result of the pandemic, and Beneficiary Chain Management in China. The bank gpi capabilities with the launch of the Self-Management (BSM) proved to be notes a shift in supply chains from West g4CPay and Trace service, which permits an award-winning self-service portal. to East, pivoting towards Asia and growth corporates to generate their own UETR A further initiation during 2019 was real- in intra-Asian trade, where 60% of Asian – the end-to-end transaction reference time payments via HSBC Bank USA NAs trade is now intra-regional. With an used to track payments across the SWIFT RTP Network, where real-time payments extensive network covering 19 markets network. Another notable development of up to $25,000 can be cleared and settled in Asia Pacific (APAC), HSBC is well is BENEtracker, a solution that allows on a 24/7/365 basis. placed to provide its clients with supply payment beneficiaries to track the status HSBC’s Award as Best Bank for chain finance (SCF) solutions – one of international payments due to them. Trade and Supply Chain Finance in example being its provision of the first With the rise of e-commerce during the North America recognised one of its SCF for an online video company whose major strengths: its geographic footprint suppliers, mainly local Chinese media provides access to 90% of global trade companies, faced serious working capital flows and it facilitates $760bn of problems owing to Covid-19. Based on trade annually. The bank’s Global Trade the buyer’s credit relationship with HSBC, and Receivables Finance (GTRF) function the suppliers could obtain operating engaged proactively with North American liquidity at very competitive prices and and Canadian clients to engineer without using existing or additional bank solutions to optimise their working credit lines. (Read more about the bank’s capital, ensuring that both they and their achievements on the TMI Treasury App). critical suppliers had access to liquidity BNP Paribas was once again voted New challenges during the pandemic. Examples include Global Bank of the Year for Trade and called for new optimising liquidity for a leading US Financial Supply Chain Management. marketer of baby and children’s clothing, Trade finance is key to the bank’s strategic solutions in 2020. and supporting a global manufacturer development and it is recognised and distributor of medical products for as a European market leader, with a the military as it responded to the US strong presence across APAC and the TMI | ISSUE 280 7
AWARDS pandemic, the bank also set up AXCEPTA recently launched SCF capabilities BNP Paribas Lynk2Pay, which enables out of Citi Abu Dhabi Global Markets merchants to accept more than 350 and extended its regional footprint to The TMI judges different payment methods while creating include new markets such as Oman. new sales channels. (Find out more on the And here again Citi has introduced were impressed TMI Treasury App). significant new enhancements such by banks’ and Meanwhile, Citi was the recipient of as the expansion of the Citi Supplier three TMI Awards in 2020. As Best Bank Finance/World Link where clients can vendors’ ongoing in Middle East and Africa for Cash and access a single platform to support foreign commitment Liquidity Management its continuing investment in digitisation proved a real exchange (FX) payments within supplier finance programmes. to digital differentiator as clients’ use of its digital In addition to the above accolades, Citi was named Best Bank for Cash transformation channels during the Covid-19 crisis grew significantly across the entire region. and Liquidity Management in South and their creativity Its presence in 23 countries in the Middle America. Despite the fierce impacts of East and Africa (MEA) region means that the pandemic on the region’s economy, in finding efficient it serves as a core transactional bank to the bank’s transactional performance ways to operate more than 4,000 top-tier corporates in the indicators continued strongly. Citi also region and it is the market leader there in deployed a new One Receivables module, in the Covid-19 US dollar clearing. A number of successful Citi Electronic Invoice Presentment and world. solution enhancements launched in Pay (EIPP), allowing its biller clients to MEA during 2020, including CitiDirect have their own white-label collection BE Digital Onboarding, Citi Cross Border portal, and automated and enabled its Payments Voyager and Citi Smart Match, Passive FX Cross Border capabilities for 16 helped the bank win this award. countries to provide clients an enhanced Also in the Middle East and Africa, operational experience. A further Citi carried off the Best Bank for innovation was Citi’s two-day, end-to- Trade and Financial Supply Chain end digital onboarding solution with Management Award. The bank has electronic signatures and streamlined documentation, which has transformed the onboarding process and helped clients overcome obstacles due to the pandemic both at home in Latin America, and overseas. Deutsche Bank was this year’s winner of the Award for Best Bank of the Year for Trade and Financial Supply Chain Management in Europe. Its global trade and SCF network today covers more than 80 locations in 40 countries and the bank’s SCF business grew significantly in the last three quarters of the year, far exceeding the market average. The BEST BANK FOR CASH & LIQUIDITY MANAGEMENT judges were particularly impressed by the bank’s strong partnership with the Europe...............................................................................................................................BNP Paribas German government to help companies struggling with the impact of Covid-19 by Asia Pacific...........................................................................................................Standard Chartered administering the €750bn governmental China............................................................................................................................................ HSBC loan scheme. Standard Chartered received two Middle East & Africa.......................................................................................................................Citi awards for its operations in Asia Pacific. Voted Best Bank for Cash and Liquidity North America............................................................................................................................ HSBC Management in the region, the bank’s South America.................................................................................................................................Citi achievements during the year included the launch in Hong Kong of a new Global Bank of the Year............................................................................................................ HSBC scalable payment processing platform which is able to sustain a peak load of 150 transactions per second; the 8 TMI | ISSUE 280
AWARDS establishment by Standard Chartered of 129% growth in one year. Some of the China of more than 100 corporate solutions developed by Santander during cross-border cash pools in China; and the year include integrating the global and a digital ASEAN proposition integrating local payments platform to provide clients a comprehensive value-added solution with an improved operational experience, 2020 saw a hotbed with Straight-to-Bank (S2B) Pay. and a new supplier payments process. Among new solutions developed by The latter enables clients to upload a of innovation Standard Chartered in the past 12 months variety of formats in which to pay their among treasury were a Faster Payment System (FPS) for suppliers and discuss new payment terms the Hong Kong Council of Social Service and conditions with them, which in turn technology (read more on the TMI Treasury App) and a bespoke, industry-first multi-currency increases their liquidity and boosts their cash flow. vendors too – and notional pool (MCNP) automation In addition to the Bank Awards, the banks also got the TMI judges also recognised the devised in conjunction with UPS, giving UPS an increased yield on cash at lower Best MMF Provider, namely DWS. in on the tech act. risk without dedicating additional The environmental, social and resources. governance (ESG) agenda remains key to The bank’s second award in APAC was DWS’ strategy. More than 30% of DWS’ for Best Bank for Trade and Financial inflows in the first three quarters of 2020 Supply Chain Management, a category went into its ESG funds – and the firm has in which it has developed a clutch of continued to launch and convert more notable solutions. Standard Chartered ESG funds over the past year. (Read more delivered an electronic supplier finance about these ESG endeavours on the TMI solution for Puma, a global leader in Treasury App). n sportswear manufacture, based on a Vendor Prepay (VPP) programme running on Infor Nexus to support procurement from Asian markets. Another innovative solution was blockchain based: working with Bao-Trans Enterprises, a wholly- owned subsidiary of China Baowu Steel Corporation Ltd, the bank issued the world’s first live blockchain RMB- denominated international letter of credit on Contour, enabling a digital end-to- end process at a time when physical delivery of documentation is challenged by Covid-19. And the bank moved the Nissan Motor Group, the multinational BEST BANK FOR TRADE & FINANCIAL SUPPLY CHAIN MANAGEMENT automobile manufacturer, to digital via the India Go Digital trade initiative, Europe..........................................................................................................................Deutsche Bank which covered all the client’s regulatory Asia Pacific...........................................................................................................Standard Chartered requirements and was core to the ‘go green’ and sustainability initiative led in China............................................................................................................................................ HSBC conjunction with Nissan. Santander was voted Best Bank for Middle East & Africa.......................................................................................................................Citi Trade and Financial Supply Chain North America............................................................................................................................ HSBC Management in South America. This is a bank which embraces innovation as a South America......................................................... Santander Corporate & Investment Banking key driver of its understanding of business and invests in technology to provide Global Bank of the Year.................................................................................................BNP Paribas clients with the simplest method of improving their day-to-day operations. In Chile, the bank instituted 20 new financial BEST MONEY MARKET FUND INNOVATION supply chain programmes during the year and in Colombia in May it launched the Winner ..........................................................................................................................................DWS ‘Confirming’ campaign, which brought SCIB Colombia the remarkable result TMI | ISSUE 280 9
AWARDS Technology Awards W ithout doubt, 2020 saw a hotbed of innovation among treasury technology vendors too – and the banks also got in on the tech act. It was no surprise that the Award see what happens next. The Best Cash & Treasury Management Solution accolade, meanwhile, went to FIS. The vendor has been extremely busy, with projects including the when a CFO or treasurer logs into the revamped CitiDirect platform, he or she is presented with interactive solutions and market intelligence that support decisions related to business growth, managing risk, for Best Accounts Payable Solution & reinvention of the FIS Integrity SaaS preserving capital, optimising liquidity and Receivable Solution went to Serrala for (software-as-a-service) solution (find out working capital, and driving efficiencies. the sixth year in a row. The experts in this more on the TMI Treasury App). Other The New Technology Innovation field, Serrala launched two new cloud- improvements have been added at speed Solution Award went to Goldman based solutions that digitise accounts to help clients battle the Covid-19 knock- Sachs Transaction Banking (TxB). The receivable/accounts payable (AR/AP) on effects, including integration with the bank, a newcomer to the transaction processes and support remote working FIS receivables management solution, banking space, has shaken up the status perfectly: Serrala Alevate AP and Serrala GetPaid, to facilitate a more holistic view of quo with the launch of its ‘banking-as- Alevate RTP. These have added immense cash flow forecasting. The TMI judges also a-service’ platform. Leveraging APIs, this value to corporate treasurers during appreciated the effort that FIS is making in legacy-free solution takes the best of digital the pandemic, and will continue to do assisting treasurers meet interbank offered innovations and Open Banking initiatives so long afterwards – by making AR/AP rate (IBOR) transition by introducing new to deliver an intuitive experience for processes ‘touchless’. formulas, interest rate calculators and corporate treasurers. The platform covers The Bank Connectivity accolade went accrual methodologies. everything a treasurer would expect – and to Fides. The multi-bank solutions that the Citi was the worthy recipient of the more – ranging from a suite of payments, company provides mean that treasurers 2020 Customer Experience Award. liquidity, enhanced analytics, escrow can simply eliminate hours of manual The bank has totally reinvented its products and virtual integrated accounts spreadsheet work – and say goodbye to any CitiDirect platform – turning it into a (details on the TMI Treasury App). concerns around file formatting, multiple cloud-capable, micro-services-based Interestingly, the 2020 Mobile data sources, and regulatory compliance. modular structure that is intelligently Technology Award also went to a The client testimonials that formed part of interconnected via application bank: HSBC. The bank has made so many the organisation’s Award nomination were programming interfaces (APIs). This advances in its mobile channels that unbeatable – and the benefits undeniable. directly reflects the need of the clients and it is hard to pick one area in particular Fides’ solution set is too extensive to provides hidden benefits such as resiliency to highlight. Nevertheless, the TMI judges describe in detail here (find more details and faster recovery, while creating a applauded the strict biometric security on the TMI Treasury App), but the vendor modern and responsive user experience now in use on the HSBCnet Mobile app. has plans to expand its solutions even that is consistent for users of desktop Certain new features have also proved further and the TMI judges cannot wait to and mobile device alike. At the front end, extremely beneficial during the pandemic, 10 TMI | ISSUE 280
AWARDS including a mobile version of the Liquidity Finastra was awarded the Trade banks. This also provides retailers with Management Dashboard and mobile Finance Solution accolade. The company greater visibility over their supply chain cheque deposit capabilities. offers best-in-class, front-to-back and facilitates more effective financing The Award for best Portal Technology capability for working capital finance, from banks. was scooped by ICD. The portal is a model including buyer and seller loans, letters Finally, a new Award for 2020, Best Data in the industry for trading, reporting of credit, collections, guarantees, SCF, Management Solution, went to Deutsche and analysis with award-winning and government support for export credit and Bank for its Corporate Bank Data Quality industry-first tools. In 2020, ICD continued SME loans. Finastra’s open, API-enabled Platform (DQP). This is the result of a to extend the value of its portal with solution achieves flexible integration with collaboration between Deutsche Bank’s integrated workflows, having a multiplying an expanding world of ecosystem partners Chief Data Office (CDO) and the Corporate effect on treasury efficiency. From March – for digitalised documentation, data Bank – and revolves around a strategy to through August, ICD serviced 38% more capture automation and screening. The drive identification, analysis, prioritisation integrations than in the same period the vendor has made numerous innovations, and remediation of data-quality issues. The year before, including 88% more new especially in relation to Covid-19. The solution was built entirely in-house and client integrations. Driven by client need, TMI judges were particularly struck by recognises that in corporate banking, the ICD also co-innovated with Trovata, Finastra’s work to increase trade inclusion crux of intelligent decision-making lies in HSBC and Bandwidth to establish an for small businesses. By forming an the quality of its data. The TMI judges were API for the free flow of data across cash alliance with Mastercard, SGeBIZ and impressed to see Deutsche Bank leading forecasting, reporting and investments. N-Frnds, Finastra has been helping small the way in creating a comprehensive global This API integration helps users of any of retailers to transition away from cash, approach to data-quality management, these providers meet the need for speed, enabling them to build up a data footprint and recognise this as a turning point in the accuracy and remote access (see the TMI that enables more effective know your industry (see the TMI Treasury App to find Treasury App to find out more). customer (KYC) and onboarding from out more). n Kantox was the undisputed winner of the FX Risk Management Solution Award. New processes and technologies have long been called for by treasurers and finance departments when handling their FX risk. And with the volatility caused by the pandemic, this need has never been stronger. Kantox’s Dynamic Hedging technology answers that call by providing a system that automates the end-to-end FX hedging process. Thanks to Kantox’s ongoing investment in the Dynamic Hedging solution, corporates now have the possibility of a real-time overview of their exposures, full control over their TECHNOLOGY & INNOVATION AWARDS currency management, and reduced administrative loads. Accounts Payable and Receivable Solution ......................................................................... Serrala The Solution Innovation Award Bank Connectivity.........................................................................................Fides Treasury Services was picked up by Coupa for its sterling work in reducing the headaches of Cash & Treasury Management Solution...................................................................................... FIS cross-border payments. To achieve this, Coupa has introduced integrated Best Customer Experience..............................................................................................................Citi SWIFT gpi for Corporates (g4C) New Technology Innovation Solution....................................................................Goldman Sachs functionality. This enables faster, traceable and transparent cross-border Mobile Technology Solution..................................................................................................... HSBC payments through one platform. In turn efficiency and security are bolstered, Portal Technology Solution...........................................................................................................ICD helping treasurers optimise their cash Data Management Innovation Solution.................................................................Deutsche Bank management and planning, while remaining compliant with regulations. FX Risk Management Solution............................................................................................... Kantox The solution also provides enhanced Solution Innovation................................................................................................................. COUPA transparency, enabling corporate treasurers to make decisions that are even Trade Finance Solution............................................................................................................Finastra better informed (read more on the TMI Treasury App). TMI | ISSUE 280 11
AWARDS Pandemic Powerhouses TMI Corporate Recognition Award Winners 2020 By Eleanor Hill, Editor I n one of the toughest years for treasury in the past decade, treasury teams stepped up their innovation projects and rolled out digital best practices at speed. Here, we celebrate their successes. 12 TMI | ISSUE 280
AWARDS Corporate Recognition W hat a year 2020 was. As much as the financial crisis of 2007/8 had provided some insight into the management of ‘black swan’ type events, no one was prepared management, account rationalisation and standardising the company’s cash flow forecasting methodology. The benefits of the transformation are numerous, including significant cost savings and The treasury has no treasury management system (TMS) and instead uses around 40 treasury apps – and thanks to the user-friendly Microsoft PowerApps technology, non-technical engineers for the impacts of a global pandemic – and improved process efficiency, freeing are able to create new tools, enabling managing treasury operations from home. up the treasury team for more strategic continuous treasury transformation. The Nevertheless, treasury teams executed tasks. The TMI judges were impressed by TMI judges appreciated how, by embracing their day-to-day responsibilities with the scale of the project, its speed, and its technology, the Microsoft treasury team has aplomb, and continued their efforts to successful outcome. completely reinvented itself. The team also become more efficient, while adapting to Our overall winner for Treasury continues to redevelop many of its already the latest technologies. Transformation was Microsoft. Of course, best-in-class tools to further automate It seems fitting, then, to start our Microsoft already has a very sophisticated and leverage cloud-based solutions. celebrations of the 2020 TMI Corporate treasury function but the team consistently In addition, treasury has also taken an Recognition Award Winners with excels in further transformation – and expanded role within the company to the Best Treasury Transformation this makes them a leader in the industry. redevelop and/or design solutions for category. The judges awarded two Highly Commended accolades here, the first being Tecnica. New shareholders (in 2017) triggered a digital transformation process designed to upscale and streamline In one of the toughest years for treasury Tecnica’s treasury workflows. The transformation involved partnering with a in the past decade, treasury teams stepped up selection of fintechs – including Piteco, to their innovation projects and rolled out digital fully digitise treasury management; SAP, to establish efficient accounting and finance best practices at speed. practices; and Anaplan, to implement structured reporting capabilities. At the same time, UniCredit was brought onboard to advise on Tecnica’s transformation and sought to rationalise the company’s numerous subsidiary accounts – establishing a complete, digital payment factory solution, spanning the length and breadth of Tecnica’s large sales and production network. The Covid-19 crisis functioned almost as a stress test for the new treasury infrastructure – and Tecnica passed with flying colours. The other Highly Commended organisation was The Hongkong and CORPORATE RECOGNITION AWARDS Shanghai Hotels (HSH). Throughout 2020 HSH has undertaken an ambitious Best Treasury Transformation ............................................................................................Microsoft treasury transformation, with the help of Best Treasury Transformation - Highly Commended.......................................................... Tecnica HSBC, to achieve better efficiency, tighter internal controls and direct economic Best Treasury Transformation ..............................The Hongkong and Shanghai Hotels, Limited benefits for the company. The project - Highly Commended covered liquidity management, reporting, systems, treasury policy, strategic cash TMI | ISSUE 280 13
AWARDS bank account management, intercompany they needed a treasury management lending, subsidiary investments, SWIFT on system (TMS) and started the search. Azure, and implementing new solutions After a rigorous selection process, Bahri No one was for machine learning, to name just a chose FIS’ Integrity SaaS Solution and has prepared for few. These have set the company up for since achieved huge benefits including success, especially in a remote-working 90% of treasury tasks being automated and the impacts of a environment. digitised and a 40-50% improvement in global pandemic Next, the Award for Best Corporate operational efficiencies. Finance & Funding Initiatives went The overall winner for Best TMS – and managing to Drax. During Covid-19, the company’s Implementation was Galls – a leading treasury liquidity remained strong, but treasury was nevertheless keen to pursue the economic US supplier and retailer of public safety equipment and uniforms. The organisation operations refinancings that were planned in advance had billion-dollar growth plans and from home. of the pandemic. While the new remote and virtual surroundings offered a number treasury needed a technology solution to support those ambitions, and scale Nevertheless, of challenges, the company successfully with the organisation. The choice of explored new markets including provider was a no-brainer and Bottomline treasury teams undertaking a term loan B (TLB) roadshow, TreasuryXpress was soon implemented. executed their it also refinanced its environmental, social The TMS has since created a virtuous circle and governance (ESG) term loan, reducing of improvement within treasury and is day-to-day cost and extending maturity, launched enabling Galls to deliver on its goals. (Read responsibilities and priced an inaugural euro bond, and an in-depth case study of this project on finalised the refinancing of its revolving the TMI Treasury App.) with aplomb. credit facility (RCF). Busy times! The 2020 Best Supply Chain Solution Another treasury team that has been category was hotly contested, but National industrious throughout the pandemic is Oilwell Varco (NOV) scooped a Highly Bahri – winner of the Highly Commended Commended accolade. Due to the nature accolade in the Best TMS Implementation of its business, NOV required a financing category. Previously, Bahri’s treasury solution that could both supplement operations, in particular cash its cash flow during the down cycle, but management, debt, payments, foreign also be seamlessly scaled back during exchange (FX), reconciliation and bank the up cycle. In particular, the solution connectivity were manual. The team knew had to be extremely flexible in terms of time frame, since NOV did not know how frequently its cash flow would need to be supplemented. The company worked with UniCredit to implement a novel approach to receivables financing, whereby UniCredit offers financing based on the expected payment date, rather than the due date, and prices the financing accordingly. NOV can now shorten its cash conversion cycle on a flexible basis – and redeploy cash to where it’s needed most. (See the case study in issue 273 of TMI to learn more.) The winner in this category was CORPORATE RECOGNITION AWARDS Borealis, which collaborated with C2FO to create a dynamic customer financing Best Corporate Finance & Funding Initiatives..............................................................Drax Group (DCF) solution. This innovation enables treasurers to strengthen customer Best TMS Implementation...........................................................................................................Galls relationships by accelerating, or extending, timelines for outstanding receivables – to Best TMS Implementation - Highly Commended................................................................... Bahri suit both supplier and buyer. The judges Best Supply Chain Solution....................................................................................................Borealis were impressed by the ingenuity of this solution and the timing for its roll-out made Best Supply Chain Solution - Highly Commended.................................... National Oilwell Varco it a perfect innovation to help support supply chains throughout the Covid-19 pandemic. The genuine co-creation of this 14 TMI | ISSUE 280
AWARDS solution between Borealis and C2FO was could provide enhanced visibility and could were set at high single digit annually for also noteworthy, with the idea being fuelled also be set up quickly and integrated with its its two core businesses and it required by a great relationship and a willingness to existing software platform. It was especially all-round support from staff functions, push the boundaries of best practice. Bravo! important that it had strong fraud and including treasury. The Group’s global (Find out more about DCF and its benefits cybersecurity protocols, such as allowing operations collect large amounts of USD, on the TMI Treasury App.) easy monitoring and tracking of users. mainly in the US but also across Asia, and Another category that saw many J.P. Morgan’s API solution was a perfect non-US suppliers are being increasingly great corporate entries in 2020 was Best fit and provided treasury with real-time paid in USD to achieve a natural hedge. API Project. The judges awarded two visibility into its balances and transactions This has increased the need for a seamless, Highly Commended accolades, with the globally. To simplify the user experience, real-time and fully-integrated USD first going to French health insurance the API also utilises an Excel plug-in, ‘sweeping’ solution. There was no one-size- provider Mutuelle Ociane Matmut. For enabling Autoneum to retrieve treasury fits-all solution for GN, so the company health insurers, processing reimbursement data at the click of a button. This has greatly worked with Bank of America, Kyriba and claims into the thousands every day can be improved its reconciliation and forecasting Deloitte to implement a cash management a huge resource drain – taking up valuable processes, while providing insight into its solution comprising domestic and cross- time and effort, representing huge costs to cash positions. (Read the case study on border USD cash pools, and a POBO/ the organisation. Ociane Matmut wanted TMI’s Innovation Lab to find out more.) ROBO structure for third-party transactions to simplify and automate the process and Best Cash & Liquidity Management combined with an in-house-bank. approached one of its banks – BNP Paribas Project was a very competitive category in The solution demonstrates best practice – which was able to offer its new corporate 2020, but GN Group took away the Highly and innovation on many levels. application programming interface Commended accolade. GN is embarking The worthy winner in this category was (API)-based, real-time payment solution. on a strategic growth path underpinned Microsoft for its Subsidiary Investment Tool For Ociane Matmut the benefits of utilising by innovation and global partnerships. for restricted markets. Due to currency, an API network are twofold: the automation Revenue growth targets from 2017 to 2019 capital controls, and liquidity needs to of invoice processing, and the ability to make instant payments. This solution encompasses the spirit of innovation and excellence entirely. The second Highly Commended While established treasury functions accolade was picked up by Bharti Airtel, parent of Airtel Kenya, for its work to have been busy improving, we have also seen a integrate treasury’s internal systems number of new treasury functions being set up. with those of Standard Chartered via an API. Airtel Kenya wanted to improve its operational efficiency and eliminate delays in the allocation of e-value to its agents. With its old process, Airtel was only able to deliver e-value to an agent’s wallet within 60 to 90 minutes after receiving payment. Following the API implementation, the delivery time has improved significantly. The solution provides real-time information to Airtel’s treasury team and by integrating with Airtel’s systems, Standard Chartered can deliver a real-time feed to Airtel Kenya for each payment. This, in turn, immediately triggers an automatic transfer of e-value to CORPORATE RECOGNITION AWARDS an agent’s wallet without the need for any user or operator action. Best API Project...................................................................................................................Autoneum The overall winner in the Best API Project category was Autoneum which worked with Best API Project - Highly Commended....................................................................Ociane Matmut J. P. Morgan on an API project to increase visibility over its account data. Because of Best API Project - Highly Commended...............................................................Bharti Airtel Kenya its international footprint, gaining real-time Best Cash & Liquidity Management Project....................................................................Microsoft visibility over Autoneum’s cash balances in its global subsidiaries was a challenge and Best Cash & Liquidity Management Project - Highly Commended.............................GN Group was impacting its treasury management. Autoneum needed a treasury solution that TMI | ISSUE 280 15
AWARDS support local operations, the company created solutions to hedge risk that has not HSBC to implement a one-stop cross- had accumulated significant levels of originally been catered for in the banking border technology platform to assist cash held around the globe in restricted market. Impressive indeed. international investors to benefit from its markets. Treasury needed a tool to help Meanwhile, the Best Working Capital new exchange traded fund (ETF) product. gain visibility over all of this cash and invest Project Award went to the well-deserving This solution not only satisfies all regulatory any excess liquidity appropriately. In true treasury team of PTT Exploration requirements but has also provided an Microsoft style, the team set about building and Production Public Company enhanced experience for end-customers, an in-house tool using PowerApps and Limited (PTTEP). Due to a period of while increasing cash velocity and held on the Microsoft Azure Cloud. This expansion at the company, the treasury streamlining payments and reconciliation. has enabled treasury to integrate the data team was looking for ways to transform its The winner in this category was Danone. from subsidiary investments with other cash management and liquidity structure, The company has undertaken a huge important data elements. And almost with the aim of improving controls, technology programme with Kyriba overnight treasury was able to gain visibility automating and digitising processes, to solve issues of manual inefficiency. over more than a billion dollars of cash held gaining higher visibility on account The success of this project is far too large in restricted subsidiaries globally. balances and generating cost savings and to explore in detail, but it involved: rapid The Best Risk Management Project operational efficiencies, wherever possible. deployment Kyriba to maximum areas 2020 was another clear win for Drax. During 2020 the company has successfully of operations; seamless integration of The treasury team continues to strive for centralised its treasury processes to individual functional blocks with Kyriba; excellence in the corporate derivative Thailand and undertaken a complete end-to-end automation; enabling pricing space, innovating and adapting to the transformation of its treasury and liquidity visibility and transparency; systemic market to hedge the risk in the best structure, with the help of Bank of America. integration to reduce manual workload; way possible. Throughout the difficult Overall, this has resulted in vastly improved and the ability to customise in response conditions resulting from the Covid-19 working capital management. to future to business demands. With clear, crisis, treasury continued to risk-manage A new category for 2020 was Treasury quantified dollar savings in its FX hedging its portfolio, which is recognised as one Technology Problem Solving, as the process and 240-plus FTE days saved due of the top corporate derivative portfolios TMI judges witnessed a wealth of to improved automation, treasury has in Europe, by developing new bespoke creativity in this year’s submissions. truly solved problems and added value to solutions with banks – including NatWest Highly Commended in this category was the organisation. markets – to manage its risks in a targeted Shanxi Securities International Asset Another new category, inspired by and innovative way. The team even co- Management Ltd, which worked with some groundbreaking submissions, was Treasury Technology Trailblazer. Highly Commended in this category was Bandwidth, which has worked with ICD and Trovata to create an entirely integrated treasury workflow. This API-driven innovation is a light- touch technology solution that will help the company achieve its growth plans, while being flexible enough to leverage the latest technological developments. ICD and Trovata worked together on the integrated workflow concept, with input from Bandwidth’s treasury, but CORPORATE RECOGNITION AWARDS with virtually no resource requirements from the corporate’s side. The three-way Best Risk Management Project......................................................................................Drax Group collaboration sets a precedent for a future where treasury leverages a seamless Best Working Capital Solution Project..................................... PTT Exploration and Production ecosystem of specialist technology Public Company Limited Treasury Technology Problem Solving..................................................................................Danone solutions. (Find out more in the case study on the TMI Treasury App.) Treasury Technology Problem Solving .................................................................Shanxi Securities The winner in this category, was once - Highly Commended International Asset again Microsoft. The team’s work with Management Ltd Microsoft PowerApps has been quite Treasury Technology Trailblazer.........................................................................................Microsoft incredible and sets a completely new path for the development of treasury tools. Treasury Technology Trailblazer - Highly Commended............................................... Bandwidth The TMI judges were also highly impressed with the Dashboard functionality in the TreasuryGo Intercompany Loan tool as 16 TMI | ISSUE 280
AWARDS well as the Treasury Go Bank Account Solution saw China Three Gorges innovative physical cash pooling Manager tool, which enables everything Corporation take home the Highly solution that was the first of its kind in a treasurer could want around bank Commended accolade. The company South Africa. The ambitious project has account management. The team at worked with Bank of China (Hong Kong) unleashed a host of improvements – Microsoft truly continues to push the to implement a three-layered cash pool from interest cost savings to simplifying boundaries of treasury technology and sets that utilises various double tax and treasury the reconciliations process. There the bar higher each year. centre tax incentives in Hong Kong. were challenges along the way with While established treasury functions This project truly demonstrates a best this undertaking, such as securing have been busy improving, we have also practice global cash management model regulatory approval for the project, but in seen a number of new treasury functions for a state-owned enterprise on its ‘going collaboration with BNP Paribas, Aspen’s being set up – in record timescales and global’ journey. In order to support the treasury team has created a healthy with cutting-edge technology in place. rapid growth in overseas investment and environment in which its cash can now One example of this leapfrogging came business expansion, it is crucial for these flourish. (An in-depth case study on this from Siemens Energy, which was Highly corporations to ensure the control of funds ground-breaking project is available in Commended in the Best New Treasury overseas and enhance the efficiency of issue 276 of TMI.) Function category. Siemens Energy treasury management outside mainland A reflection of innovation in the was spun off from Siemens Group in China. This is the perfect example of market, Best KYC Solution was won September 2020. In preparation, Siemens such development. by Pepper Group, which has been an Energy built up its treasury landscape from The overall winner was Aspen early mover with SWIFT’s KYC Registry. scratch to an outstanding, digital treasury Pharmacare, which worked in partnership Given the variety of countries it operates department – all in less than a year. with BNP Paribas to implement an in, Pepper employs a multi-bank model Challenges included building up the new treasury function in parallel to running day-to-day treasury operations at the parent company, Siemens AG. An existing hedging portfolio of several thousands of transactions also had to be transferred The Drax treasury team continues to from Siemens AG to Siemens Energy excel and, alongside its award-winning risk without material impact on the business. In addition, FIS Quantum needed to be management and financing activities, has driven rolled out in a seamless manner. There the sustainability agenda and explores new was no room for error or delay, but the project was achieved in circa 11 months, technology avenues. thanks to treasury’s determination and the support of FIS. (Find out more on the TMI Treasury App.) Our winner was Fareva, which worked with BNP Paribas to establish a dedicated treasury function from the ground up, putting in place essential cash management plumbing alongside leading-edge cash centralisation and optimisation projects. With the company expanding rapidly, with 39 sites across 12 countries, teaming up with BNP Paribas meant that Fareva could roll out a TMS that includes SWIFTNet connectivity, CORPORATE RECOGNITION AWARDS across all of those locations alongside projects such as bank fee harmonisation, Best New Treasury Function .................................................................................................... Fareva and a working-capital-related project. An enhanced cash pooling structure has Best New Treasury Function - Highly Commended..............................................Siemens Energy also been implemented, centralising cash through BNP Paribas. All of this was Best Cash Pooling Solution ................................................................................ Aspen Pharmacare achieved with just two full-time employees Best Cash Pooling Solution - Highly Commended................. China Three Gorges Corporation on Fareva’s side, making the success even more impressive. (Read the case study in Best KYC Solution .........................................................................................................Pepper Group issue 276 of TMI for the full details.) Meanwhile, the Best Cash Pooling TMI | ISSUE 280 17
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