Training & DevelopmenT programme 2018 - An Chláir - Local Enterprise Office
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Foreword An Chláir Local Enterprise Office (LEO) Clare continues business requirements of Clare based to support micro enterprises across the enterprises. In 2017, we ran 37 training county to deliver sustainable growth and programmes which were attended by 592 employment in Clare. In 2017, LEO Clare people at all levels. Whether it is starting assisted in the creation of over 251 jobs in a business or growing a business there is the small business sector resulting in a net something suitable for everyone. increase of 149 jobs. Over the last three years, enterprises supported by LEO Clare In addition to the training supports LEO have increased employment by 433 people. Clare also provides an extensive range of supports to local business communities There is no doubt that home-grown business through mentoring, microfinance loans and ideas which display innovation and creativity direct financial assistance. Our confidential will enable us to grow jobs, challenge advisory service is open to anyone exploring for market share and demonstrate our self employment as an option or for those capability to adapt in a challenging global who are currently operating a business. economic climate. It’s important we assist There has never been a better time to get our entrepreneurs to provide innovative into business in Clare and I would urge products, processes and knowledge-based anyone considering starting a business solutions that will enable us to develop our venture or growing an existing business to local economy and enhance job creation. visit www.localenterprise.ie/Clare where you can learn more about the wide range of We are committed to investing in the opportunities and supports being offered by development of both Entrepreneurs/Owner LEO Clare. Managers and your staff. To assist the small business community in meeting the challenges of the business world, LEO Clare Padraic McElwee provide a wide range of high-quality training Head of Enterprise supports which are tailored to meet specific
Training Schedule 2018 A full list of training programmes available at www.localenterprise.ie/clare JUNE Trading Online Voucher Information Complete Digital Marketing Programme Event Venue: Clare Education Centre, Kilrush Road, Venue: Templegate Hotel, Ennis Ennis Date: 05/06/2018 Date: 13/06/2018 (6 Week Programme) Time: 6.00- 8.00pm Time: 9.30- 1.00pm Cost: Free to Attend (Registration Required) Cost: €70 Are you looking to upgrade or build a new Understanding how to market your business website for your business? online is becoming vitally important for every Grow your business with help from this business owner. This very popular hands Government grant scheme, designed to assist on course which is designed to give you a small businesses. It offers financial assistance comprehensive practical overview of digital of up to €2,500 along with training and advice to marketing – it explains the major strands help your business trade online. including social media and explains how they all fit together. What will be covered at this workshop: Meet Local businesses that have benefited from Course Content: This programme covers SEO, the scheme. Discussion on how the scheme content and video marketing, how to convert works. Visit Trade stands of Internet Solution and your traffic into more enquiries and sales, Email Digital Marketing providers. marketing, blogging, Instagram and Facebook marketing, Twitter marketing and LinkedIn marketing. Instagram for your Business Venue: Clare Education Centre, Ennis Women in Business Network Summer Date: 12/06/2018 Event with Domini Kemp Time: 1.30- 5.00pm Cost: €25 Venue: Hotel Woodstock, Ennis Date: 13/06/2018 Would you like to know how you could use Time: 6.00- 8.00pm Instagram to market your business? Cost: €10 A one day Workshop - Instagram for your Business - Beginners/ Intermediate. Women in Business Network Event with Guest Speaker Domini Kemp, Award winning chef, food writer and entrepreneur. Course Content: This training course will explain what Instagram is and how to use it to market She is a co-founder of ITSA, Hatch & Sons, your business. It will explain how to set up an Alchemy Juice Co and Joe’s, as well as Feast Instagram account, how to create eye-catching catering & events. She is MD of the ITSA images/videos, how to post a story. It will explain food group and oversees the running of 12 what type of marketing tool Instagram is and how locations and five brands, employing a team of to use it for free and through paid advertising. 110. She is a Euro-toques chef, finalist of E&Y entrepreneur of the year, Image business woman of the year and is currently studying for an MA in Gastronomy and Food Studies. Book now! Call: 065 6821616 | Email:localenterprise@clarecoco.ie | Visit: www.localenterprise.ie/clare 02
JUNE GDPR: General Date Protection Rules Food Start-Up Programme Venue: Old Ground Hotel, Ennis Venue: Hotel Woodstock, Ennis Date: 19/06/2018 Date: 3 day programme Time: 09.30- 1.00pm 20/06/2018, 27/06/2018, 11/07/2018 Cost: €10 Cost: €100 This purpose of this session will equip you with The programme is to provide the participants with the knowledge and skill to identify changes in a basic knowledge of what is involved in setting the Data Protection legislation and be aware as up a food business. The content is designed to how these changes will affect your business. to provide participants with information which will allow them to avoid the pit falls normally Course Content: associated with this journey. • Data Protection legal changes • Individual’s rights and business’ obligations Course Content: The programme content focuses • Legal basis for processing (including consent) on providing participants an overview of the Food • Awareness of the liabilities and penalties. Sector in Ireland. Developing a business plan, identifying legalities, food safety and labelling requirements and financing a food start up. Includes two mentor sessions. JULY Building a Business Brand Preparing for Trade Shows Workshop and Packaging Guidelines Venue: Hotel Woodstock, Ennis Venue: Hotel Woodstock, Ennis Date: 25/07/2018 Date: 09/07/2018 Time: 09.30- 5.00pm Time: 9.30- 5.00pm Cost: €25 (Lunch Included) Cost: €25 (Lunch Included) Trade Shows can be expensive in terms of cost Consumers today have a world of choice. and time therefore, it is essential you get the sales Demonstrating and communicating your product conversions necessary for your business. or service point of differentiation is critical to your success. Your business brand plays a core Course Content: An informative and interactive one role within that strategy. Communicating the day workshop which will give participants the personality of your business to the consumer is opportunity to hear expert advice and network essential. Packaging often referred to by marketers with other participants in relation to Trade as the “Silent Sales Man” can often be the difference Show preparation. between making a sale or not. Participants will acquire an understanding of Course Content: An informative and interactive the stages of Trade Show preparation and the one day workshop which will give participants the importance of each stage, learn the skills and tools opportunity to hear expert advice and network with to approach prospective customers before, other participants in relation to building a business during and after the show, gain networking brand and making packaging decisions. and selling strategy techniques and learn evaluation techniques. 03
AUGUST Patents/ Trademarks/ Copyright Information Event Venue: Clare County Council, New Road, Ennis Date: 30/08/2018 Time: 11.00- 1.00pm Cost: Free to Attend (Registration Required) Organised by the LEO Clare office and presented by the Patents Office in Kilkenny, this information session will cover patents, trademarks, copyright, design and trade secrets. Information will also be provided on how to apply and the costs involved etc. Q & A session also included. SEPTEMBER Complete Digital Marketing Programme Book-Keeping & Taxation Programme Venue: Clare Education Centre, Kilrush Road, Venue: Templegate Hotel, Ennis Ennis Date: 05/09/2018 (6 week Programme) Date: 11/09/2018 2nd Date Time: 6.00pm – 9.00 pm (6 Week Programme) Cost: €70 Time: 1.30- 5.00pm Cost: €70 The main aim of this 6 week programme is to educate the business person on the basics of Understanding how to market your business bookkeeping within their business. Participants online is becoming vitally important for every will come away with a much clearer picture of business owner. This very popular hands basic accounting practices and your obligations on course which is designed to give you a to Revenue and will be able to apply this comprehensive practical overview of digital knowledge within your business. marketing – it explains the major strands including social media and explains how they all Course Content: Accounting terminology, records fit together. which must be maintained to satisfy Revenue, tax calculation, cheques journal, cash book, sales Course Content: This programme covers SEO, book and VAT. content and video marketing, how to convert your traffic into more enquiries and sales, Email marketing, blogging, Instagram and Facebook marketing, Twitter marketing and LinkedIn marketing. Book now! Call: 065 6821616 | Email:localenterprise@clarecoco.ie | Visit: www.localenterprise.ie/clare 04
SEPTEMBER Start your own Business Course Growing your Business Creatively Venue: Templegate Hotel, Ennis Venue: Clare County Council, New Road, Date: 03/09/2018 (6 Week Programme) Ennis Time: 6-9pm Date: 06/09/2018 Cost: €70 Time: 9.30- 1.30pm Cost: €85 Are you considering setting up your own business or have just recently started a new business but Through a series of two half day workshops, not sure what areas to focus on? Then this is the dedicated 1:1 mentoring, we will support you course for you! in addressing your business challenges and opportunity. This is a hands-on, practical Course Content: Business & marketing program and the objective is to select one key planning; Funding sources; Finance and Book- challenge and support you to deliver agreed keeping; Product research; Sales; Business and outputs within months. employment law; ICT. Course Content : • Targeting new customers and markets Primary Course in Food Safety • Reviewing your business model • Improving your customer experience Venue: Templegate Hotel, Ennis • Creating new products and services Date: 04/09/2018 • Making your internal processes more efficient Time: 9.30- 6.00pm and cost effective Cost: €70 • Includes two mentor sessions. A one day Workshop - essential for any person handling/ preparing food. This course has been designed and developed by the Environmental Health Officers Association of Ireland which focuses on requirements under EC regulations no 852/2004. Course Content: Introduction to Food Safety, Food Contamination; Food Delivery and Storage; Food Preparation and service; Personal Hygiene; Layout of food premises; Cleaning and operational hygiene; Introduction to HACCP; Pest Control; Role of Food Safety Authorities. 05
OCTOBER Trading Online Voucher Information Event PR and Media Skills Venue: Killaloe Hotel, killaloe Venue: Templegate Hotel, Ennis Date: 09/10/2018 Date: 12/10/2018 Time: 6.00 - 8.00pm Time: 09.30- 5.00pm Cost: Free to Attend (Registration Required) Cost: €25 (Lunch Included) Are you looking to upgrade or build a new This one day workshop should equip small website for your business? business with the knowledge and skills to be Grow your business with help from this able to manage and leverage the media for their Government grant scheme, designed to assist business. small businesses. It offers financial assistance of up to €2,500 along with training and advice to Course Content: An introduction and practical help your business trade online. guide to Media and PR, how to write a press release, how to prepare for radio, social media What will be covered at this workshop: campaigns (overview), how to capitalize on FREE Meet Local businesses that have benefited from publicity opportunities, mock interviews, budget the scheme. Discussion on how the scheme planning for public relations and building key works. Visit Trade stands of Internet Solution and contacts Digital Marketing providers Managing your Cashflow Essential Marketing and Sales for Small Business Venue: Hotel Woodstock, Ennis Date: 17/10/2018 (4 Week Programme) Venue: Hotel Woodstock, Ennis Time: 9.00- 12.00pm Date: 02/10/2018 (6 week Programme) Cost: €50 Time: 6.00pm – 9.00 pm Cost: €70 The importance of managing cash flow, pricing properly, knowing how to deal with banks and With the age of the Web, Marketing has Revenue in the current economic climate are become more accessible but more complex vital to the survival of every small business. for businesses. Resources in terms of time and money are required to implement effective and Course Content: This course is designed to efficient online and offline marketing campaigns. address problems, by improving the participant’s knowledge and implementing systems for Course Content: This 6 week programme covers Inadequate financial controls , poor working the essential areas of marketing and gives the capital management, severe cash flow problems, participant an insight into how marketing works arrears with the bank, arrears with the Revenue and the “Domini” effect it has on your business. Commissioners, no proper costing system in Learning the latest in promotional techniques is place, no management accounts, not being able no longer enough to achieve marketing success. to read and understand their accounts when A broader understanding of marketing and the they receive them from the accountant. dynamics between marketing online and offline and the sales process in your business is required. Book now! Call: 065 6821616 | Email:localenterprise@clarecoco.ie | Visit: www.localenterprise.ie/clare 06
November Search Engine Optimisation (SEO) Cyber Security for your Business Workshop Venue: Templegate Hotel, Ennis Venue: Clare Education Centre, Kilrush Road, Date: 06/11/2018 Ennis Time: 09.00- 1.00pm Date: 01/11/2018 Cost: €10 Time: 09.00- 1.00pm Cost: €15 Businesses that implement Internet Security Awareness & Safety Training experience a Are you frustrated that your site is not appearing reduction in the chance of a staff member on page 1 of Google search results whenever you clicking on a malicious e-mail from 30% to search? Wondering what you need to do in order 5-10%. to get your site appearing on page 1? Course Content: In this morning briefing, we Course Content: This training course will explain will provide a non-technical, ten step overview in detail where your site might be lacking in to protecting your business from cyber security terms of search engine performance and what threats. Not only will this briefing focus on needs to be done on your website and outside protecting e-mail usage, the briefing will also your website in order for you to start appearing touch on threats such as Wi-Fi Eavesdropping, on page 1 of Google’s search results and win Social Engineering and CEO Fraud, as well as more business. the importance of creating unique and strong passwords and best practices for using mobile devices. All Programmes are subject to change Mentor Programme - Available all year round Mentor Programme Cost: €50 Date: Available All Year Time: 2 x 3 Hour Sessions The Mentor Programme is designed to match up the knowledge, skills, insights and entrepreneurial capability of experienced business practitioners with small business owner/ managers who need practical and strategic one to one advice and guidance. The mentor contributes independent, informed observation and advice to aid decision making. Format: The mentor programme consists of 2 x 3 hours of one-to-one mentoring with a professional business consultant in the area of business which help is required. 07
Other Initiatives online TraDing voUCHer The Voucher s suppor t small Irish busines ses to enhance their trading online pr esence. Valued at €2,500 they are adminis tered For further details on upcoming the National Digital Strateg y and funded Tov information Sessions by the Depar tment of Communications, Email localenterprise@clarecoco.ie Energ y and Natural Resources . or Call 065 6821616 or Visit www.localenterprise.ie/clare Book now! Call: 065 6821616 | Email:localenterprise@clarecoco.ie | Visit: www.localenterprise.ie/clare 08
Other Initiatives need help to internationalise your business? excellent resource for any business expanding internationally. To find out more email localenterprise@clarecoco.ie or phone 065 6821616 The Food Academy Start Programme The Food Academy Start Programme is designed for people who are looking to develop and grow small-scale food and drink production businesses. The programme is delivered through workshop style training and one-to-one mentoring sessions and is supported by SuperValu. It is aimed at those in the early stages of developing their Clare based food or drink business. participants are encouraged to partake in our Food Starter programme prior to the Food academy. 09
USEFUL CONTACTS WHEN SETTING UP A BUSINESS Failte Ireland Local Enterprise Office Clare T: 1800 242473 T: 065 682 1616 88-95 Amiens Street, New Road, Ennis, Co. CLare Dublin 1 E: localenterprise@clarecoco.ie W: www.failteireland.ie W: www.localenterprise.ie/clare Food Safety Authority of Ireland Microfinance Ireland T: 1890 33 66 77 T: 01 260 1007 The Exchange, 13 Richview Office Parks, George’s Dock, Dublin 1 Clonskeagh Road, Dublin 14 Bord Bia E: info@fsai.ie W: www.microfinanceireland.ie T: 01 668 5155 W: www.fsai.ie Clanwilliam Court, Office of the Data Protection Lower Mount St, Dublin 2 IE Domain Registry CLG Commissioner W: www.bordbia.ie T: 01 236 5400 T: 1890 252 231 2 Harbour Square, 4th Floor, Data Protection Commissioner Clare County Council Dun Laoghaire, Co. Dublin Canal House, Station Road, T: 065 682 1616 E: registrations@iedr.ie Portarlington, Co. Laois Corporate Headquarters, W: www.iedr.ie E: info@dataprotection.ie New Road, Ennis, Co. CLare W: www.dataprotection.ie E: info@clarecoco.ie Intertrade Ireland W: www.clarecoco.ie T:+44 (0)28 30834100 Revenue Office The Old Gasworks Business Park, T: (065) 684 9000 CRO Kilmorey Street, Government Offices, T: 01 804 5200 Newry, Co. Down Kilrush Road, Ennis, Bloom House, E: info@intertradeireland.com W: www.revenue.ie Gloucester Place Lower, Dublin 1 W: www.intertradeireland.com E: info@cro.ie Shannon Chamber W: www.cro.ie Intreo Clare T: 061 360 611 T: (065) 686 7800 14 Shannon Airport House Ennis Chamber of Commerce Kilrush Rd, Clonroad Beg, Ennis, Drumgeely, Shannon, co.Clare T: (065) 684 2988 W: www.welfare.ie W: www.shannonchamber.ie 56 O’Connell Street, Clonroad Beg, Ennis, Ireland Smart Ageing Exchange Skillnets E: info@ennischamber.ie T: 061 317578 Mid-West Regional Skills Forum W: www.ennischamber.ie ISAX House 50+ T: 061 293000 O’Connell Street, Limerick. Harnett Building, Limerick Institute Enterprise European Network E: Info@isax.ie of Technology, Moylish, Limerick eileen.kelly@leo.donegal.ie W: www.isax.ie E: info@skillnets.ie W: www.een-ireland.ie W: www.skillnets.ie Enterprise Ireland - Mid West Irish Franchise Association T: 061 777000 T: 01 8134555 Teagasc C/o Kandoy House, T: 059 917 0200 East Point Business Park, 2 Fairview Strand, Dublin 3 Teagasc, Oak Park, 4500 Atlantic Avenue, E: info@Irishfranchiseassociation.com Carlow Westpark, Shannon, Co. Clare W: www.irishfranchiseassociation.com E: info@teagasc.ie E: client.service@enterprise-ireland.com W: www.teagasc.ie W: www.enterprise-ireland.com Irish Patents Office T: 1890 220223 Government Buildings, Hebron Road, Kilkenny E: patlib@patentsoffice.ie W: www.patentsoffice.ie 10
Financial Assistance For further details on financial assistance please check www.localenterprise.ie/clare Qualifying businesses and companies may apply for assistance under the following headings: PRIMING GRANT (Businesses less than 18 months) Capital, Marketing, Rental, Utility, Business Consultancy & Business Specific Training BUSINESS EXPANSION GRANT (Businesses 18 months plus) Capital, Marketing, Rental, Utility, Business Consultancy & Business Specific Training FEASIBILITY STUDY GRANTS Feasibility Study/Business Plan grants up to 50% of the cost or €15,000 whichever is the lesser EXPORT ASSISTANCE PROGRAMME A range of services to help businesses gain access to export markets MENTOR PROGRAMME Provision of an expert mentor to provide one to one support in a specific area of business Photo by John Kelly An Chláir Áras Contae an Chláir, New Road, Ennis, Co. Clare | Phone: +353 (065) 6821616 | Email: localenterprise@clarecoco.ie
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