Research in Marketing - MKTG865 Research in Marketing & MKTG996 Applied Marketing Project - AUT

Page created by Jonathan Brady
 
CONTINUE READING
PAPER STUDY GUIDE

                         Research in
                          Marketing

                    MKTG865 Research in Marketing
                                        &
                     MKTG996 Applied Marketing
                             Project

                             V3 2018/2019
                             Trimester Three, 2018/2019
Contents
Welcome to Paper Name ........................................................................................................................ 3
Paper information ................................................................................................................................... 3
   Pre-requisite/Co-requisite/Restriction requirements ........................................................................ 3
   Paper aim ............................................................................................................................................ 3
   Learning outcomes.............................................................................................................................. 3
   Content ............................................................................................................................................... 3
AUTonline programme organisation ...................................................................................................... 4
Texts ........................................................................................................................................................ 4
Weekly programme ................................................................................................................................ 4
Assessment information ......................................................................................................................... 5
   Extensions and other Special Consideration Applications (SCAs)........ Error! Bookmark not defined.
   Assessment structure.......................................................................................................................... 5
   Marking Rubrics ............................................................................................................................... 6

                                                                                                                                                              2
Welcome to Research Project for Marketing
You are expected to read the contents of this study guide, also available on AUTonline under “All My
Courses”.

This paper runs for 12 weeks, and has sessions as indicated in the schedule. This is a level 9 paper,
worth 15 points. This paper runs for 15 weeks (excludes exam weeks), and has 2 sessions per week.
Students will be required to supplement each hour of class with 5 or 6 hours of their own work.

Teaching team and contact details:

 Paper Coordinator         Phone                   Email                       Office hours
 Rouxelle de Villiers      09 921 9999 X 5198      rdevilli@aut.ac.nz          By appointment
 Megan Phillips            09 921 9999 X 5428      megan.phillips@aut.ac.nz    By appointment
 Katharine Jones           09 921 9999 X 5036      Katharine.jones@aut.ac.nz   By appointment
 Eunjoo Han                09 921 9999 X 6058      eunjoo.han@aut.ac.nz        By appointment

Paper information
Trimester 3 begins on Monday 29th October 2018 and ends on 15 February 2019. Students will attend
two classes every week in the following stream:

MKTG865                   Monday and Thursdays             6:00-9:00pm           WF 503
MKTG996                   Monday and Thursdays             6:00-9:00pm           WF 503

Refer to http//:arion.aut.ac.nz for your current timetable AND your papers page on AUTonline for
information on your allocated rooms and for any room changes/updates.

Pre-requisite/Co-requisite/Restriction requirements
120 points from Programme and MKTG996 Marketing Research Project as co-requisite.

Paper aim
Seminal and contemporary readings in marketing relevant to the topic agreed between the Student
and his/her Supervisor. Development and application of research skills to design and complete a
supervised research project on a contemporary topic in marketing.

Learning outcomes
1. Determine how to conduct an applied research project in marketing.
2. Critically examine and review marketing literature.
3. Discuss how theory in marketing is developed and applied to practice.

Learning goals

1.   To be self-aware critically reflective and ethical marketing students.
2.   To be effective thinkers and problem solvers.
3.   To be effective communicators.
4.   To be able to apply marketing knowledge to issues in professional marketing practice.

Content
         Preparation and skills for applied research in marketing.
                                                                                                        3
   Write and present a proposal for an applied research study on a marketing topic.

Blackboard programme organisation
Details of all papers, major requirements, full paper descriptors, exam schedules (mid semester and
final), assessment forms, semester timetables and all other information relevant to current students
can be found on AUTonline (http://autonline.aut.ac.nz) under:

“My Organisations” AK1045 MMktg, AK1046 PgDipMktg

Required texts and recommended reading
None. Hard copy of key papers provided, other papers can be accessed through the Library

Note: We will hold formal classes at 6:00 – 9:00pm on both Mondays and Thursdays for the first
four weeks as a proposal is developed and completed – this meets the requirements of MKTG 865,
research methods in Marketing. We will then hold discussion sessions either one-on-one or once a
week in groups only (or more often if the leaders require, or the students request), whilst you write
your research project for MKTG 996. During this time students can contact the supervisor(s) via
email and/or set up individual appointments in person.

Weekly programme for both MKTG865 & MKTG996
   Week             Date               Topic
     1             Oct 29th               MONDAY: Introductions
   Both                                 Personal and administrative
  MKTG996       Dr Rozel de Villiers
                                        Discussion of course content & overview of assessments
     &                                  Structure, expectations and timelines
  MKTG865                               Using Blackboard
                                        Selecting a topic
                                        4 Categories of Supervisors… pick one.
                                          THURSDAY: Robust, Reliable Research
                                        What are academic journals? Which sources are well-
                Dr Megan Phillips
                                          regarded? What databases can we use? Where can we get
                                          help? Where are they found?
                                        Reading and citing (APA format) an academic paper
                                        What are academic journals’ relationship to good marketing
                                          practice?
                                        Citations, and how to use them ; where to find help
                    THURSDAY
                                        Meet your supervisor – discuss topics in one of these
                ALL SUPERVISORS
                                          categories: (A) Digital/Social & Mobile; (B) Retail;
                                           (C) Consumer Psychology & CB;
                                           (D) Sales, Target Marketing & Innovation (Self-select/certain)
     2              Nov 5th                MONDAY: Business research strategies
   Both           Dr Eunjoo Han
                                          Broad explanation of Quant, Qual (& QCA)
  MKTG996                                 Research methods 2: Experiments
     &                                    Research methods 3: Surveys & Questionnaires
  MKTG865                                 Using Qualtrics – asking quality, robust, valid questions
                  AUT Librarian
                                          Databases, Search Engines and Referencing
                                           THURSDAY: Research Methods & Oral Preparation
                                          Research Methods 4: Qualitative research using Blogs, Mobile
                  Dr Kate Jones
                                           & social Media
                                          Ethical Issues; Contribution to the Body of Knowledge
                                          Protecting AUT’s reputation and participants’ privacy
                Dr Rozel de Villiers
                                          Review of Oral Marking Rubric (direct to oral video online)
                                                                                                            4
 Discussion and reminder of Progress Reports & Lit Review
                  ALL SUPERVISORS
                                          Finalize your Topic; 1:1 Discussions with supervisors
    3               Nov 12th                  MONDAY: Research Method & Topic Finalization
  Both            Dr Rozel de Villiers
                                          Research methods 4: Case Studies & Structure Literature
 MKTG996                                      Reviews
    &                                     Refining the proposals: Select your ideal supervisor/Method
 MKTG865                                      Sorting out what skill-sets students need to complete their
                                              various projects
                                          Presentation skills – Watch video at home; prep your question
                                              and tell us HOW you will research this.
                      THURSDAY
                                          Finalize your research question
                   All Supervisors
                                             THURSDAY: Trial run (between students)
                                          3-min presentation in small group format (Split classes)
                                          1:1 sessions with supervisors in small groups
       4           Nov 19th                  MONDAY: Oral Assessment/Present proposals:
                  & Nov 21nd               All students are to be present for oral presentations by their
                     Assessed by
                                             peers. Three assessors per presentation. Q&A only by
                  Supervisor and 2
                                             supervisors. Student attend presentations on both days.
                        peers
                                           (Attend Monday’s and Thursday’s presentations)
   Weeks            Nov 28th             MONDAY: No formal class/workshop (1:1 by appointment only**)
    5                                     Completing the Research Proposals for hand-in 28 Nov 2018
                    Thursday              Final written proposals are submitted at the end of week 5, to
                                             be signed off and approved by the allocated supervisor.
                                             [Submitted to Blackboard on Thursday 28th November 2018 for
                                             grading. Feedback will be provided online via Blackboard.]
                                         THURSDAY: Formal class: Introduction to the Research Report
                                         (MKTG996)
                                          Final allocation of Report Supervisor (and feedback on
                                             speeches)
  Wk 6 - 12                              There are no class session from January 2019. Students are
                                         welcome to arrange (via email) 1:1 in-person meetings.
                                         i-Progress Reports are to be submitted on Blackboard on a bi-
                                         weekly basis, starting 16 November (skipping the Christmas break)
                                         and resuming on 4 January 2019. i-Reflect report due 8 Feb 2019.
                                         Final reports are submitted to Blackboard AND Turnitin & grades
                                         will be returned to students via Blackboard.
                                         Wrap-up and post-event evaluation**

Assessment information
All students should obtain a copy of the Business Assessment & Study Handbook, which includes
information on:

          Academic Integrity
          Attendance Protocol
          Assignments (Format, Presentation, Referencing, Submission)
          Assessment (Return of Assessments; Review/Reconsideration, Uncollected Assessments)
          Results

These handbooks are available online from “My Organisations” on Blackboard
(https://blackboard.aut.ac.nz)

Please note: Assessments may be copied and kept for moderation and programme administration
purposes. Presentations may also be videoed.

                                                                                                             5
Extensions and other Special Consideration Applications (SCAs)
Students may apply for an extension or for special consideration where there are exceptional
circumstances.

The SCA online request form is available from Blackboard. You can access this via the “Special
Consideration” tab at the top of the Blackboard home page once you have logged in. Follow the
instructions provided.

   

Assessment structure
 Item               % of mark            Maximum mark        Group/individual   Due date
                    allocation
 Assessment 1
                                                                                 Slides uploaded
 Oral Presentation          30                  60              Individual
                                                                                 by 18/11/2018
 of the Proposal
 Assessment 2                                                                      Uploaded via
 Written Research           70                  70              Individual          Blackboard
 Proposal                                                                          28/11/2018
                                                                                   16/11/2018
 Assessment 3                                                                      30/11/2018
 i-Progress                 10                  10              Individual         14/12/2018
 Reports                                                                           04/01/2019
                                                                                   18/01/2019
 Assessment 4
 Reflective                                                                        08/02/2019
                            10                  10              Individual
 Report                                                                           Via Blackboard
 i-Reflect
 Assessment 5
                                                                                 Due 13/02/2019
 Written Research           80                  80              Individual
                                                                                   Via Turnitin
 Project

                                                                                                   6
MKTG 865, Research Methods for Marketing
 Assessment      Overview                                                            % of Mark
 item                                                                                Allocation
 Assessment 1    Each student summarises and presents his or her research                 30
 Oral            proposal to their colleagues (Presentation on Monday or
 Presentation of Thursday?). As below, this is much less detailed than the written
 the Proposal    work (the final written proposal is due Thursday 28nd November
                 at 11.30pm; but SLIDES are to be uploaded on/before Sunday
                 18th November 2018@11.30pm); Orals will be graded/uploaded
                 to Blackboard by 27th November for moderation.
 Assessment 2    This is a written proposal of your research, explaining what you         70
 Written         will do, why you wish to do it, when and how you will conduct the
 Research        research; details below. It is the main output for this paper. (due
 Proposal        28th November 2018, before 11.30pm; individual submission via
                 Blackboard).

 MKTG996, Research Project for Marketing
 Assessment 3     Students provide progress reports on a bi-weekly basis, starting in          10
 i-Progress       Week 8 of 2018. Five progress reports are due over the period of
 Reports          the Project, with a final (6th report, include all five previous
                  progress reports and the full Reflective Report are submitted to
                  BlackBoard as a single Word document.) Dates: 16 Nov; 30 Nov;
                  14 Dec; 4 Jan; 18 Jan)
 Assessment 4     This is a statement about what you think you have learned, what              10
 Reflective       you wish you had done and about how the work may have had
 Report           some impact on you (perhaps enhanced skills, or confidence).
 i-Reflect Report This final report consists of two components: i-Progress Reports
                  (all 6, due every two weeks starting in week 3, and ending with a
                  final progress report in Wk 11) and the i-Reflect Report (once off;
                  due week 14), as set out below. Due 8th February 2019 at
                  11.30PM (Also, included area all i-Progress reports, for
                  submission via Blackboard).
 Assessment 5     This is your final project, which is typed and handed in as                  80
 Written          described below. The final report is due on 13th February 2019
 Research         (on or before 11.30-pn via Turnitin).
 Project

MTKG865

Assessment 1: Oral Presentation of the Proposals (30 marks)

This is an individual assignment, and if there are too many in the class to handle them all in one
sitting then we spread it over two sessions in the fourth week.

     3 minutes maximum each presentation.
     4 PowerPoint slides maximum. Large typeface, no fancy graphics required
          o Slide 1. Name of author, name of project
          o Slide 2. Topic, research context (background, reason for studying), research
             question/issue & your contribution to the body of knowledge.
          o Slide 3. Method.
          o Slide 4. Finish with a statement of what you think the “takeaway” will be – what will
             you be able to usefully say at the end of the project? Who will benefit in what way?
                                                                                                     7
 The instructor and your student colleagues will make quick comments – either in approval or
      making a constructive suggestion, or perhaps to suggest a useful reference. The presenter
      should listen and respond, clarify, and take notes.
     You do not have to accept the suggestions, as it is your topic not anyone else’s, but it usually
      pays to listen. In any case, you should always act courteously and at least acknowledge and
      consider the suggestion!
     This is your last chance to set your project in concrete! Anyone failing to show us what is
      going on will be in severe danger of being dropped from the course.
     Marking rubrics will be provide on Blackboard, and the lecturer will provide copies for the
      assessment event.
     Slides are to be uploaded to Blackboard no later than Thursday, 18th November 2018 at
      11.30pm.
     A hard copy of the slides (2 per page in B&W) and the presentation on a USB memory key
      need to be brought to class on 19th November 2018 (and/or 22nd November 2018).

The marking criteria will be discussed, but this portion of assessment addresses learning goal 3, to be
effective (oral) communicators.

Assessment 2: Written Research Proposal (70 marks)

A few previous project proposals are available on Blackboard, as exemplars of “good” projects and
the required output. We do not specify the length too tightly, since the variety of projects and
methods will require different background explanations, literature reviews, analyses of the data and
some methods may require to be more wordy (e.g. qualitative statements in interviews or QCA
analyses). We recommend a report of no shorter than 5 pages and not much longer than 8 pages.
The format of the proposal will be discussed in the first class, so that you are well prepared.

The marking criteria will be discussed and marking rubrics provided on Blackboard. Your report will
be assessed mainly on the following measures: (i) attained the learning goals; (ii) application of
marketing knowledge to issues in professional marketing practice; (iii) effective, clear (written)
communication; and (iv) problems/are clearly identified, methods are rigorously applied and the
solutions/conclusions are clearly discussed in order to make the answer/solution clear to the reader.
Full, complete reports need to be uploaded to the Blackboard portal (via Turnitin) on 21th February
2019.

MKTG996 ASSESSMENTS

Assessments 3 & 4: Reflective Reports (20% in total for 2 components)

While carrying only a weighting of 20%, this assignment consists of two components and
combined, is critical to the evaluation of Learning Goal 3: to be self-aware critically reflective and
ethical marketing students.
The final Reflective Report consists of two parts: five i-Progress Reports and one i-Reflect Report
Assessment 3: i-Progress Report (10% for five reports Wk 3 – Wk 12) < max 150 words/report.
You are expected to upload to the course folder, a half-A4 page (50 - 100 words) on a bi-
weekly basis, starting in week 3 (i.e. 15 November 2017). Please do not exceed 200 words for
every two weeks.The total word count for all i-Progress must NOT exceed 800 words. Each of
the reports carry a weighting of 2% for a total of 10%. The final submission (due in week 12)
must include ALL six i-Progress reports (a sixth not published before AND the five previously
submitted) as delivered over the entire period of your Proposal and Project, including the last
progress component (as set out below for Week 12).
i-Progress Report 1: 16 Nov (Wk 3): 2 or 3 Marketing phenomena that interest me, state as
questions AND how I may/could investigate these phenomena with valid, rigorous methods.
                                                                                                         8
i-Progress Report 2: 30 Nov (Wk 5): How will I respond to the feedback during my presentation AND
Copies of the abstracts of five credible, journals (or other authoritative sources).
i-Progress Report 3: 14 Dec (Wk 7): My first draft survey or questionnaire, mind-map of the topic and reference
list. (List expanded to at least 8 authoritative sources/articles.)
i-Progress Report 4: 4 Jan (Wk 9): Progress made over the break on literature studies, surveys, interviews, data
collection and analyses.
i-Progress Report 5: 18 Jan (Wk 11): Current status of the project, current concerns and hurdles to overcome to
complete the full project by the deadline in week 14 (Can you deliver by 8th February 2018?)

Assessment 4: i-Reflect Report (10%, incl.) – max 500 words
This requires you to think deeply about the ethics of your research, and of other types of
research in marketing. You are also expected to introspectively think about what you have
learned, how you may have developed, what you would have preferred to do, as it relates to
your personal growth whilst completing your research project experience. We expect you to
report on success strategies that worked in your favour and other strategies and learning
tactics that perhaps did not work so well in developing your research skills. What would you
do differently if you had to take this paper and repeat this project? What would you tell
future students in MMKTG to do and not to do?
i-Reflect Report: 8 Feb (Wk 14): The final progress/reflective report is a brief reflection on your time-
management and project-management competencies, with special reference to your self-drive and motivation,
your ability to multi-task, and your willingness to receive and respond to feedback; ask for help and your
resilience in accepting changes and ambiguous answers. Ask yourself: How I may/could investigate these
phenomena with valid, rigorous methods. How well did I manage and over-come obstacles? What did I learn
about myself? What did I learn about research of real-world phenomena?
The final submission is a combination of ALL five reports (copied and pasted) AND the i-Relflect paragraph. This
is a WORD document, submitted to Blackboard and must not exceed 1 300 words (with the full i-Report not
exceeding 1200 words).

Assessment 5: Written Research Project (80%)

This is the culmination of these two courses, and the most critical aspect of them. We expect a
report that meets the requirements of business and an academic report, one you can be proud of,
and that has some real significance either to marketing theory or marketing practice, hopefully both!

We will place a number of good past projects online for you to see the scope and standards you
need to aspire to achieve. The length is fairly open, but we recommend between 10 and 15 pages. A
literature review, meta-analysis and qualitative research reports tend to be long, whilst an
experiment tend to be a shorter report. We will spend several classes discussing the shape and
presentation of the report and it is not due until the final week of classes, 13th February 2019.

Again, too, the marking criteria will be the same as for the proposal, although we may decide to
change the weighting after we have discussed the matter.

Pass requirements
In order to gain a pass in this paper you must obtain at least a 50% mark for your proposal and
your project, and must have complete every assignment.

Department of MARS: Oral Presentation – Proposal Oral Presentation Marking Rubric
Presenter: ___________________________________________________

                                                                                                               9
Evaluator: ___________________________________________________

Instruction: Please circle the appropriate number/grade:

 5 = strongly agree        4 = agree          3= not sure         2 disagree              1= strongly disagree

Effective Presentation                                                         HIGH
LOW

 1.    Evidence of enthusiasm, energy, engagement                              5      4       3      2      1

 2.    Visual displays are provided and assist in conveying the message.       5      4       3      2      1
       Slides are easy to read & supportive.

 3.    The message has been well rehearsed – staying within the allocated      5      4       3      2      1
       time

 4.    The content is easy to follow and logical                               5      4       3      2      1

Content of the Presentation

 1.    The research question is clearly stated and well defined                5      4       3      2      1

 2.    The speech contains evidence of the students’ insight into the “gap”    5      4       3      2      1
       – what is it we wish to know/discover/find out about

 3.    The speech provides clear evidence of some prior investigation into     5      4       3      2      1
       the topic

 4.    The presentation illustrates how the idea is feasible and workable,     5      4       3      2      1
       and how the method will support the research question

Verbal Skills & Feedback

 1.    The presenter appears relaxed and confident                             5      4       3      2      1

 2.    The presenter makes good eye contact with the audience                  5      4       3      2      1

 3.    The presenter projects well so that everyone can hear                   5      4       3      2      1

 4.    The presenter does not read off his/her notes                           5      4       3      2      1

                                                               Weighted
                                                                               Total 60
                                                                30%

 Comments:

Department of MARS: Research Proposal for MMKTG865

                                                                                                            10
Student:
 Surname           Name            SID

Evaluators:   Dr Rouxelle de Villiers & Dr Kate Jones & Dr Eunjoo Han & Dr Megan Philips

                                                                           Total

Criteria

 1.    The project is likely to be useful                                   15
 2.    The proposal is written clearly and logically                        15
 3.    The proposed research project has value/is of interest               15
 4.    The student explains the topic, method and study clearly             15
       (coverage and clarity; method well justified)
 5.    The project is manageable (the timeline is reasonable)               10
                                                                   Total    70

 Comments:

                                                                                           11
Department of MARS: Research Proposal for MMKT996

Student:
 Surname                 Name             SID

Evaluators: Dr Rouxelle de Villiers & Dr Kate Jones & Dr Eunjoo Han & Dr Megan Philips

                                                                                        Total               Your grade

Criteria for Research Project/Report

 1.      The report is useful to various stakeholders (business/academia)                    15
 2.      The report is written clearly and logically and presented professionally            15
 3.      The research was conducted professionally (rigorously/scientifically)               20
 4.      The student demonstrated initiative and worked independently                        10
 5.      The study makes a reasonably contribution to the body of knowledge – we             10
         can learn from this research
 6.      The student explains the topic, method and study clearly
         (coverage and clarity; method well justified) and is technically correct            10
         (language, references, figures and tables labelled properly)
                                                                                Total        80        Y

 Comments:
 The report is …

      Grade for Report       A+       A   A-    B+     B      B-    C+     C     C-

Criteria for i_Reflective Statement                                                      Total             Your grade

 1.      The statement considers personal progress/development/growth                    4         x
 2.      The statement is an honest and frank reflection, and demonstrates self-         3         x
         knowledge and personal insight
 3.      The statement considers what worked and what did not work, and                  3         x
         mentions alternative plans for future projects
                                                                          Total          10        Z

 Comments:
 Good reflection on personal growth and points of success and failure. …

 Grade for Reflective
                             A+       A   A-    B+     B      B-    C+     C     C-
 Statement

Criteria for Overall/ Total MMKTG966 REPORT

 Overall Mark                       70                  8                                    =    (Y+Z+ iP) /100
 Grade for Overall Final
                             A+       A   A-    B+     B      B-    C+     C     C-
 Research Report

                                                                                                                        12
You can also read