TIERS, MARKETS, SUSTAINABILITY: TRENDS IN RURAL OFF-GRID ELECTRIFICATION - LEARNING & INNOVATION - ENDEV
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Contents EnDev at a glance 7 Learning & Innovation Agenda 8 Executive Summary 9 Introduction 11 1.1 What is this guide about? 12 1.2 Who is this guide for? 12 1.3 How was this guide developed? 12 1.4 Framing access to electricity 13 1.5 Introduction to off-grid technologies 13 1.6 Market overview of EnDev countries 15 Electricity Access trends 17 Main abbreviations 2.1 Good progress on energy access was made in the last decade … 18 AI Artificial Intelligence 2.2 … however more work is left to be done ASER Senegalese Rural Electrification Agency following the COVID-19 crisis 19 BMZ German Federal Ministry for Economic Cooperation 2.3 Projected contribution of off-grid systems and Development to electricity access 21 CAPEX Capital expenditures DRC Democratic Republic of the Congo DKTI German Climate Technology Initiative EnDev Energising Development GDP Gross Domestic Product GIZ German Corporation for International Cooperation GOGLA Global Off-Grid Lighting Association IEA International Energy Agency kfW German state-owned investment and development bank Off-grid solar market and trends 23 kWh kiloWatt-hour LNOB Leave No One Behind 3.1 Market size of the off-grid solar market 24 MHPP Micro-hydro power plant 3.2 Evolution of the off-grid solar market and technologies 26 MTF Multi-Tier Framework (for measuring energy access) 3.3 Technology focus in EnDev countries 28 PAYGO Pay-As-You-Go 3.4 Key market trends 30 PUDC Emergency Community Development Programme 3.4.1 Productive use 30 (in Senegal) PUE Productive Use of Energy 3.4.2 Digitalisation 31 RBF Results-based financing 3.4.3 Add-on Products & Services 34 SDG Sustainable Development Goal 3.4.4 Battery innovation 34 SENELEC Senegalese national electricity utility 3.4.5 Rural industrialisation 36 SHS Solar Home System SSA Sub-Saharan Africa 3.4.6 Integrated electricity supply solutions 38 STEPS Stated Policies Scenario (by the IEA) 3.4.7 Carbon credits 39
List of figures List of tables Figure 1. Applicability of different off-grid technologies Table 1. Electrification situation and electrification within the Multi-Tier Framework for planning in the EnDev countries interviewed. 22 Measuring Energy Access 15 Table 2. Mini-grids implemented in selected Sustainability in off-grid projects: Figure 2. Overview of EnDev countries in Sub-Saharan EnDev countries 29 Learning and innovation 43 Africa with a focus on off-grid energy projects 16 Table 3. Focus of interventions by EnDev in the Figure 3. Historic achievements of India and China as selected countries 29 4.1 Definition of sustainability 44 compared to required achievement of 4.1.1 Sustainability indicators 46 Sub-Saharan Africa to realise universal access 4.2 Key challenges/barriers 46 to electricity (IEA, 2019). 20 Figure 4. Population gaining access to electricity as per 4.2.1 Financial challenges 47 IEA projections in the STEPS and Sustainable 4.2.2 Institutional challenges 49 Development Scenario, broken down by 4.2.3 Technological challenges 50 technology (IEA, 2019). 21 4.2.4 Social challenges 52 Figure 5. Installed mini-grids by region (MGP, 2020) 24 4.2.5 Ecological challenge 53 Figure 6. Installed mini-grids by technology (MGP, 2020) 24 Figure 7. Projected sales of stand-alone systems 4.3 Lessons learnt and innovation 58 by access level tier (GOGLA, 2020) 25 4.3.1 Financial lessons learnt 59 Figure 8. Interconnected solar home systems 4.3.2 Institutional lessons learnt 59 on Bangladeshi roof tops (Picture by SolShare) 27 4.3.3 Social lessons learnt 61 Figure 9. The Greenlight Planet’s ‘BOOM’, 4.3.4 Technological lessons learnt 63 a picoPV product with integrated radio 28 Figure 10. Visualisation of applied digitalisation 4.3.5 Ecological lessons learnt 65 in mini-grids (EnDev, 2020) 32 Figure 11. Annual installations of lead-acid and lithium-ion batteries in mini-grids (MGP, 2020) 35 Figure 12. BBOXX store in Katito, Kenia (Source: BBOXX) 35 Figure 13. Some impressions from JUMEME’s operations in Recommendations 71 Tanzania (Source: JUMEME) 37 5.1 Planning from the perspective of the virtuous cycle Figure 14. A range of customers in off-grid areas may for long-lasting universal electricity access 72 be served by a single company through various technologies, or different companies 5.2 Internalizing key considerations from the five in partnership 38 sustainability factors across the project’s life-cycle 74 Figure 15. Winch Energy solar mini-grid (Source: Winch Energy) 39 Figure 16. Identified key market trends across the different off-grid energy sectors 40 Annex 77 Figure 17. Powerhouse of a solar DC mini-grid in Rwanda A.1 Table with full set of sustainability indicators 78 (Source: Razvan Sandru) 41 Figure 18. Virtuous cycle of electricity provision 44 A.2 Interview questions for practitioners 80 Figure 19. Overview of indicators impacting sustainability A.3 List of contributors 82 and the virtuous cycle 46 Figure 20. Level of mini-grid tariffs in comparison to national retail tariffs 47 Figure 21. Comparison of utility electric supply costs with cash collected in 2014 U.S. dollars per kWh (Source: Trimble et al., 2016) 48 Figure 22. 63kWp mini-grid deployed in Hajjah, Yemen 60 Figure 23. Delivery of solar systems to customers by Bidhaa Sasa staff in Kenya 62 Figure 24. An off-grid health Center powerd by solar PV in Jimma, Ethiopia (Source: Dawit Dagnew) 64 Figure 25. Impact of a consideration of key market trends on the virtuous cycle of sustainable electricity access 75
Illustrative examples Recommendations Blue boxes provide illustrative cases Turquioise boxes highlight general from the countries recommendations or critical success factors Reading guide The guide is structured as follows: Chapter 1 introduces this guide as well as the topics which are explored in the guide. Chapter 2 provides an overview of worldwide electricity access trends, with a focus in the SSA context, chapter 3 follows by setting the focus on the off-grid solar market in terms of sizing, Copyright: EnDev/GIZ evolution, typology of applied technologies as well as assessing key market trends; chapter 4 deep-dives on the key underlying factors ensuring projects’ sustainability, assesses prevailing challenges and identifies lessons learnt; finally, the learnings identified serve as the foundation to a set of recommenda- tions presented in chapter 5. EnDev at a glance Around 4 billion people have no access to electricity or modern cooking technologies. This has a dramatic impact on quality of life, environment, health, education and income opportunities. EnDev’s involvement focuses on providing access to modern, renewable energy. This is a pivotal factor in strength-ening socio-economic development and combatting climate change. EnDev’s drive is to improve the lives of the most andcompanies gain access to electricity or improved vulnerable people, ensuring no one is left behind. cooking technologies can be found in this report. Economic opportunities and green jobs are created This report also presents EnDev’s impacts on by building markets for modern, renewable energy. gender, job creation, and reduced carbon emissions. EnDev con-tributes to reducing greenhouse gas EnDev is a strategic partnership. Dedicated donors, emis-sions to protect our planet’s climate. Its ap- partners and individuals work together to support proach is to empower structural, selfsustaining social develop-ment and economic growth by change; kickstarting market and sector development providing access to modern,renewable energy in that evolves further without support by EnDev. more than 20 countries around the globe. The driving force behind EnDev is the partnership of EnDev’s work is about people. Results are monitored Germany, the Netherlands, Norway, and Switzerland; and reported rigorously. EnDev’s achievements on donors who are committed to accelerating energy helping peo-ple, schools, health centres, access and socio-economic development. 7
Copyright: Carsten Hellpap Learning & Innovation Agenda Executive summary Energising Development (EnDev) is one of the approaches to accelerate electrification in rural SDG 7 – Universal access to electricity – is to be Off-grid funding is significantly lower than funding largest on-the-ground technical assistance pro- areas. achieved within the current decade. Despite signifi- for the main grid, with only one quarter of all funds grammes for energy access in the world. At present, cant progress, we are however currently off-track to for electricity access targeted at connecting resi- EnDev is striving to further develop and structure its This knowledge product aims to: meet the target. This guide showcases that key dential customers. Yet, off-grid electrification learning and innovation (L&I) agenda with the market trends in the off-grid electrification sector solutions present a viable and sustainable option for intention of sharing its results with the wider SDG7 • Contribute to an increase of sustainability and sustainability indicators should be considered access to electricity for more than 50% of SSA’s community. The aim is that this shared knowledge practices within EnDev and other interventions in to accelerate the deployment and maximise the population. 2 can lead to both a higher pace of implementation the field of rural electrification through off-grid impact of off-grid electrification projects. The guide and increased impact of the EnDev programme. The technology, focuses on Sub-Saharan Africa, the region with the The majority of off-grid products sold and installed results shared can also inform similar initiatives in largest gap towards universal access. are still only meeting Tier 1 or below of ESMAP’s the field. • Expand the knowledge and understanding of Multi-Tier Framework, despite plug-and-play solar innovative and successful approaches resulting in home systems (SHS) having gained significant Through the EnDev L&I Agenda, EnDev supports the implementation of sustainable off-grid energy Unprecedented efforts in the off-grid traction over the last decade. More and more mini- EnDev implementers in the collection, analysis and projects, as well as related barriers to overcome, sector are needed to meet SDG 7 grid companies are also delivering access to electric- sharing of findings and experiences of the imple- ity that is close to, or even better than, grid quality. mentation of energy access activities. In addition, it • Actively strengthen EnDev’s new programming To be able to connect the close to 600m people aims to provide learnings to a wider audience of phase (2021 to 2024), pilots and other without access to electricity in Sub-Saharan Africa energy access practitioners. This report focuses on interventions. (SSA) by 2030, an unprecedented effort is required. lessons learned from the EnDev programme man- The current COVID-19 pandemic has led to an 1 The Covid-19 crisis is reversing progress on aged by GIZ and RVO, and from EnDev implement- This report first introduces the methodology em- increase of the people without access to electricity energy access in Africa – Analysis - IEA ers such as SNV, GIZ, HIVOS, Practical Action, AVSI, ployed to develop this guide and provides an over- in the region for the first time since 2013, and a ADES, NIS and CLASP. view of different off-grid technologies. Following decline of energy access by 2% or 13 million people 2 IEA, ESMAP and the Mini-Grid Partnership this, an overview of the current situation on access in 2020 compared to 2019.1 Current policies on all project slightly different figures for the GIZ is leading the EnDev Learning & Innovation to electricity is provided, followed by an outlook of electricity access will be unable to outpace the contribution of off-grid technologies to access to electricity, but all are projecting a Agenda on Rural Electrification within EnDev. This the off-grid sector and current market trends that region’s population growth. contribution beyond 50% Practitioners’ Group on Rural Electrification aims to shape the latter. Finally, sustainability indicators that bring together EnDev implementers and other directly contribute to reliable and affordable electric- organisations to share and exchange successful ity access are derived 8 9
Digitalised systems, integrated Inclusion of market trends and energy solutions and rural sustainability indicators in industrialisation are the future of the off-grid projects will result in reliable off-grid sector and affordable electricity access Within the off-grid sector, key market trends beyond The ultimate goal of off-grid projects is the delivery a reduction in the cost of technology are improving of sustainable, reliable and affordable electricity companies’ effectiveness in delivering reliable and access. By recognising and including the key market affordable electricity to customers. Some of the trends in off-grid projects, and by leveraging specif- current trends include productive use, the digitalisa- ic sustainability indicators, organisations can accel- tion of the sector, and the drive for SHS companies erate and enhance the realisation of their access to offer increasingly diverse products and services. targets. This implies integrating the considerations stemming from the financial, institutional, social, The future of the off-grid space is determined by the technological and ecologic dimensions of sustaina- leveraging of digitalised solutions and existing value bility into projects’ conceptualization and implemen- chains to sustainably industrialise rural areas, and tation. provide integrated electrification solutions that are renewable, technology-agnostic and de- Sector coupling that leverages synergies between mand-based. the rural electrification and industrialization sectors, conducive regulatory frameworks, an enhancement of the role of women as active agents of change and the creation of mechanisms that enable scala- ble circular economy principles in remote rural areas are all identified as pre-requirements for timely achieving SDG7. Introduction 10
1 Introduction This guide on the major factors impacting the sustainability of off-grid 1.4 Framing access to electricity 1.5 Introduction to projects is a result of the EnDev Learning & Innovation Agenda. Its inten- off-grid technologies tion is to provide EnDev practitioners and the broader community in the While the traditional definition of energy access The off-grid technologies considered within the involves a connection to an electricity distribution guide are picoPV systems, solar home systems, off-grid energy space with practical insights, lessons learnt and knowl- network, the definition in the rural electrification nano-grids and mini-grids. Collectively, the picoPV edge applicable to the implementation of sustainable off-grid projects. sector has evolved to acknowledge that access systems and solar home systems are referred to as to energy is not a binary variable. Instead, access “stand alone systems”. to energy can be measured through dimensions such as reliability, affordability, quality, duration PicoPV systems are low-capacity 1.1 What is this guide about? 1.3 How was this guide developed? and health & safety. In 2015, the World Bank devices providing either only light developed the Multi-Tier Framework for Measuring (solar lanterns), or combine these Despite the efforts of EnDev and many other inter- Beyond desk-based research, the main contents for Energy Access (MTF), which complements the with small-scale applications, such national organisations (World Bank, AfDB, UN, this guide were developed through conducting binary definition of energy access through this as phone charging, radios or loud- USAID, etc.), the goal of universal access to electrici- targeted interviews with staff of EnDev or its part- multi-dimensional approach. The MTF classifies speakers. The systems are composed of either ty by the end of this decade remains elusive. Par- ners in EnDev countries that have placed a particular access to electricity for households through the singular units containing a solar panel and lamp(s), ticularly in rural areas of Sub-Saharan Africa, univer- focus on off-grid energy interventions. These following criteria: 3 or units with a single lamp separated from a solar sal access is not within reach, although good countries are: Ethiopia, Mali, Senegal and Uganda. In panel. PicoPV systems roughly range in size be- progress has been made in selected countries. addition, an interview was conducted in the DRC • Tier 0: no or insufficient access to energy. tween 1 and 50Wp.4,5 In the MTF6, picoPV systems with AVSI, an implementer of EnDev. Insights from can generally provide only Tier 0 or Tier 1 access. Therefore, universal electrification efforts ought to the interviews have been utilised throughout the • Tier 1: reliable and affordable access to task be accelerated and designed as effective as possi- guide, and relevant tables are highlighting some of lighting and phone charging. Solar home systems (SHS) are PV ble to achieve maximum impact within a short the key learnings from these exchanges. systems with a separate solar panel, timeframe. The guide analyses key market trends • Tier 2: electricity access for general lighting, battery and usage points, such as and sustainability indicators in the picoPV, SHS, Brief interviews were also conducted with off-grid phone charging, television and fan if needed. lamps or plugs, connected to the nano-grid and mini-grid sectors that can contribute practitioners for the development of case studies battery through cables. SHS can towards the achievement of delivering reliable and which are interspersed throughout the guide. • Tier 3: Tier 2 applications and any medium-power serve several lighting points and larger systems affordable electricity access. appliances (i.e. fridge). allow multiple uses, including phone chargers, radios, small fridges, fans and TV sets. Typical SHS • Tier 4: Tier 3 applications and any high-power range in size between 20Wp and 800Wp, though 1.2 Who is this guide for? appliances. smaller and larger SHS do exist. Solar systems for institutions and commercial applications installed in Stakeholders benefitting from this report include: • Tier 5: Tier 4 applications and any very high-power facilities such as schools, health centres, other appliances. public institutions and travel lodges are considered • The EnDev practitioners’ group, which has been within the category of “solar home systems” for the consulted at various stages of the project. This The following section presents off-grid electrifica- purposes of this report, although these are losing practitioners’ group includes representatives of tion technologies and how each fulfils the demands traction in favour of plug-and-play systems. SHS GIZ, RVO, SNV, Practical Action and AVSI. of the outlined tiers. typically provide Tier 2 or Tier 3 access to electricity in ESMAP’s MTF. Very large SHS mostly for commer- • Practitioners in the off-grid space who would like cial applications or applications within social infra- to implement sustainable projects delivering structures can be argued to provide Tier 3-4 access. 3 ESMAP, 2015. long-term access to reliable and affordable electricity. 4 https://energypedia.info/wiki/Features_of_ PicoPV_Systems 5 https://energypedia.info/wiki/Features_of_ PicoPV_Systems World Bank Document 6 https://mtfenergyaccess.esmap.org/ 12 13
1 Introduction Nano-grids are generally DC systems Tier 0 Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 of power capacity between 500Wp =3W capacity >=50W capacity >=200W capacity >=800W capacity >=2kW capacity and 10 kWp installed in comparatively =4h/day supply >=4h/day supply >=8h/day supply >=16h/day >=23h/day smaller communities that serve only >14 >14 >14
1 Introduction East Africa Burundi West Africa DRC Ethiopia Benin Kenya (Guinea) Malawi Liberia Mozambique Mali Rwanda Senegal Tanzania Sierra Leone Uganda Hydro Grid extension Cooking energy Solar Biogas Figure 2. Overview of EnDev countries in Sub-Saharan Africa with a focus on off-grid energy projects Electricity Access trends 16
2 Electricity Access trends The vast majority of people without access to electricity now lives in 2.2 … however more work is left to be done Sub-Saharan Africa. The ongoing COVID-19 pandemic is reversing some following the COVID-19 crisis. of the progress on energy access made in the last decade, however de- According to the IEA, the COVID-19 In both scenarios, countries such as Ghana, Kenya, centralised energy solutions remain one of the most viable solutions for pandemic has significantly negatively Senegal, Ethiopia and Rwanda manage to achieve rapidly electrifying millions of people. impacted progress towards universal universal access by 2030 through the effective and access to electricity, especially in ambitious policies and programmes they had decentralised energy. The pandemic already put in place prior to the crisis. In 2030, under has resulted in a shift in government priorities and the STEPS scenario, it is anticipated that close to 2.1 Good progress on energy access was made in the last decade … supply chain disruptions. Necessary social distanc- 50% of the global population without access is ing measures have rendered the installation and concentrated in only seven countries – Democratic The International Energy Agency (IEA) defines a be attributed to a small number of countries, includ- operation of off-grid projects increasingly difficult. Republic of the Congo, Nigeria, Uganda, Tanzania, household as having electricity access when it has ing Kenya, Senegal, Rwanda, Ghana and Ethiopia. In The effect is yet to be fully quantified, however first Niger, Sudan and Pakistan. 20 The six countries in “reliable and affordable access to electricity, which Kenya, the access rate rose from 20% in 2013 to estimates by the IEA indicate that the overall popu- SSA are among the 20 fastest-growing countries by is enough to supply a basic bundle of energy servic- almost 85% in 2019. The majority of progress in SSA lation without access to electricity in Sub-Saharan population, making this a main impediment in es initially, and with the level of service capable of is a direct result of grid connections, but off-grid Africa has likely increased in 2020 for the first time limiting countries to achieve universal access to growing over time“.7 The IEA considers that this systems have played an increasingly important role since 2013.13 Considering current population growth electricity. basic bundle contains several lightbulbs, phone over recent years. rates, it is estimated that to achieve universal charging, a radio and potentially a fan or television. access, approximately 940 million people would Indeed, when comparing the required progress to Both access to electricity through the main grid and Around 15 million people were connected to mi- need to be connected to electricity by 2030.14 The be made by Sub-Saharan Africa with historic through decentralised systems, including SHS, ni-grids in Africa by 2019 10, while the number of IEA has developed two different scenarios to project achievements, it can be posited that achieving nano-grids and mini-grids, are counted as ’access people gaining access through SHS in SSA in- future energy access: The Stated Policies Scenario universal access within this decade requires un- to electricity’. In contrast, the World Bank’s MTF creased from two million in 2016 11 to almost five (STEPS) highlights likely energy access results if precedented efforts. China took more than 30 years Framework extends the definition of ‘access to million in 2018.12 The increase in SHS has been current and announced policies continue, and the to connect the final 600m people to electricity, and energy’ to PicoPV products for Tier 1 as well, as long concentrated in a few countries: Kenya, Tanzania Sustainable Development Scenario includes recov- India has so far taken close to 20 years for the same as they guarantee a high-quality, affordable, stable, and Ethiopia accounted for almost 50% of new ery plans and programmes that governments could feat, without having achieved universal access yet sufficient (given size of household), convenient, connections in 2018. launch to accelerate energy access. (see Figure 3). healthy and safe electricity consumption. Under STEPS, there is a slowdown in progress in 13 https://trackingsdg7.esmap.org/data/files/ Data from the IEA indicates that 90% of the global 2020 and 2021 due to the crisis, and a projected download-documents/2021_tracking_sdg7_ population now has access to electricity.8 In Sub- 660 million people who still do not have access to report.pdf 7 https://www.iea.org/articles/defining-ener- Saharan Africa, despite electricity access outpacing electricity by 2030 due to Sub-Saharan Africa’s gy-access-2020-methodology population growth over recent years, the overall strong population growth. To bridge the gap, the 14 https://trackingsdg7.esmap.org/data/files/ picture is still bleak. Less than 50% of the population connection rate would have to triple from its current download-documents/2021_tracking_sdg7_ 8 https://trackingsdg7.esmap.org/data/files/ report.pdf is connected as of today, and close to 600m people download-documents/2021_tracking_sdg7_ level to nearly 90 million connections a year up to still lack access.9 Much of the recent progress can report.pdf 2030.15 The Sustainable Development Scenario 15 ESMAP, 2019: Mini Grids for Half a Billion considers that around $35 billion is needed annually People 9 https://www.iea.org/topics/energy-access from 2021 to 2030 on access to electricity, fully 10 ESMAP, 2019: Mini Grids for Half a Billion tapping decentralised solutions.16 Under this scenar- 16 https://trackingsdg7.esmap.org/data/files/ io, it is estimated that almost two thirds of funding download-documents/2021_tracking_sdg7_ People report.pdf for electricity access should go to SSA.17 Until 2019, 11 IEA, 2017: Energy Access Outlook 2017 only approximately one quarter of funding commit- 17 https://trackingsdg7.esmap.org/data/files/ ted for access to electricity was directed towards download-documents/2021_tracking_sdg7_ 12 IEA, 2019: Africa Energy Outlook electricity provision for residential customers18 , with report.pdf the remainder serving commercial and industrial sectors, export and others.19 18 https://www.seforall.org/news/research- shows-world-at-a-tipping-point-to-meet- global-energy-goals-by-2030 19 https://www.seforall.org/data-and-evi- dence/energizing-finance-series/energiz- ing-finance-2019 20 https://www.iea.org/reports/sdg7-da- ta-and-projections/access-to-electricity 18 19
2 Electricity Access trends Despite the disruption caused by the COVID-19 pandemic in the early part of the decade, the outlook for access to electricity indicates continued progress to 2030 but without achieving the goal of universal access. The number of people remaining without access to electricity in 2030 is expected to decline under the policies set out in IEA’s Stated Policies Scenario to 660 million (8 percent of the global population), of Population without access (million people) 2.3 Projected contribution of off-grid systems to electricity access whom some 555 million (or 85 percent) reside in Sub-Saharan Africa (figure 6.1). SDG target 7.1 remains Historical Projections 600 within reach, and policies implemented in several countries have put them on track to achieve universal In the Sustainable access. The same Development cannot be said Scenario for manyby the IEA, isedcountries. Sub-Saharan solutions have multiple advantages over grid decentralised solutions will contribute to 55% of connections: They are faster to deploy, do not 500 Developing Asia remains on track 2019 to reach an accessrequire rate ofsignificant 98 percent by 2030, an improvement Sub-Saharan Africa new connections realised between and 2030, infastructure updates and allowof close 2018–30 to 20 percentage points since 2010. The with slightly more people being connected through very populous countries of Bangladesh, India, Indonesia, technologies to be deployed based on the particular and the 400 Philippines are on a pathway to reach full access before 2030; a few million people remain without access India mini-grids (31%) than SHS (24%) (see Figure 4). 21 demand of a community. in countries such as Pakistan. The region of Central and South America is projected to continue its steady 300 2002–18 China progress, moving to 99 percent in 2030, with22most of those remaining without access living in rural areas. An analysis by the Mini-Grids Partnership (MGP) Haiti remains the only major country in the region to have a substantial nonelectrified population. 1965–2000 presents a slightly more biased projection towards 200 mini-grids, In many less with the MGP well-off projecting regions, that, to reach the economic downturn caused by COVID-19 is compounding the difficulties 21 https://trackingsdg7.esmap.org/data/files/ 100 universal faced access to electricity, by governments as theyapproximately seek to alleviate46%energy of poverty and expand access. Past progress on energy download-documents/2021_tracking_sdg7_ access in many connections parts should beofrealised Africa is being mini-grids, through reversed: the number of people without report.pdf access to electricity is set to increase in 2020, while basic electricity and only 11% through SHS. Finally, ESMAP esti- 23 services have become unaffordable for up to 30 million people who previously had access. The COVID-19 crisis mates are putting electrification through mini-grids has brought into stark relief the sizeable 22 Who We Are | Mini-Grids global inequalities in Partnership 1970 1980 1990 2000 2010 2018 2030 access to reliable energy and health-care services, especially in rural and peri-urban areas, highlighting the at approximately 41%, or close to 500m people need to expand access to help populations total. All analyses are however in agreement that 24 mitigate the effects of the 23 pandemic Mini-Grids (IEA Partnership 2020a). 2020, State of the Achieving access for all in sub-Saharan Africa in only twelve years Global Mini-Grids Market Report will require an unprecedented effort decentralised solutions will play a major role in FIGURE 6.1 • Population without access to electricity in 2030, and delivery of electricity connections by technology realising universal access to electricity. Decentral- and region in IEA scenarios 24 ESMAP, 2019: Mini-Grids for Half a Billion Figure 3 Historic achievements of India and China as compared to required achievement of Sub-Saharan Africa to People realise universal access to electricity (IEA, 2019) Population without access to electricity in 2030 People gaining access by technology by 2030 under Stated Policies Scenario under Sustainable Development Scenario 700 Rest of the world 600 Rest of developing asia 500 Stand-alone Rest of Sub-Saharan Africa systems Population (millions) 24% 400 On-grid Pakistan 45% 300 Sudan Uganda 200 Mini-grids 31% Nigeria 100 Dem. Republic of the Congo 0 Figure 4. Population gaining access to electricity as per IEA projections in the STEPS and Sustainable D evelopment Source: IEA 2020b. Scenario, broken down by technology (IEA, 2019) Population without access to clean cooking in 2030 Population using different fuels for cooking in developing countries under Stated Policies Scenario by 2030 under Sustainable Development Scenario 160 2500 Other Tracking SDG 7: The Energy Progress Report 2021 2% 2000 Electric tion (millions) Copyright: EnDev/GIZ 16% Rest of the world 21 1500 LPG Developing Asia
2 Electricity Access trends Topic DRC Ethiopia Mali Senegal Uganda Electrification According to IEA, 47% access overall, 50% overall access, 71% overall access, 29% overall access, situation 25 around 9% overall, 11% through off-grid 78% in urban and 94% in urban and 66% in urban and with 19% urban and solutions; 96% 28% in rural areas 50% in rural areas 17% in rural areas less than 1% rural, urban and 34% rural however situation difficult to access due to size of country Electrification • Target to reach 30% • Target of universal • No clear road to • ERIL approach in • Have electrification planning 26 by 2030 very ambiti- access by 2030 electrification, Senegal focused on masterplan ous Mapping not • O ff-grid playing a however mini-grids incentivising local • 683 solar mini-grid done Focus on part as pre-electrifi- will play an import- investments in small sites included large-scale projects cation and very rural ant role concessions in rural • SHS also outlined • Essor project in DRC areas areas including SHS but companies ‘go with planned mini • Most mini-grids to and mini-grids; where business is’ grids in 3 remote be developed by Determination of • Seeing potential of cities for a total of public sector with technology following 25,000 mini-grids 25,000 household EPC tender assessment and SME connec- • Access to electricity tions (DFID, AfDB) is highly political might be a game • Policy to cover changer remaining commu- nities with 61% grid extension, 7% (1.000) mini-grids, 32% SHS Table 1. Electrification situation and electrification p lanning in the EnDev countries interviewed. 25 Source: IEA, World Energy Outlook 2020: https://www.iea.org/reports/sdg7-da- ta-and-projections/access-to-electricity 26 Based on interviews conducted Off-grid solar market and trends 22
3 Off-grid solar market and trends Through the integration of key market trends in the design of off-grid pro- The implementation of mini-grids is differing vastly scattered, and it is difficult to estimate progress on between countries. There are ‘early sector develop- electrification in general as well as total number of jects, rural electrification practitioners can develop cutting-edge solutions ers’, such as Mali and Senegal, who have each mini-grids implemented. Table 2 on page 20 pro- that provide maximum results to beneficiaries. By fostering distinct market implemented over 200 mini-grids over the last vides an overview of the number of mini-grids decade, but are struggling with operations and implemented and planned in the EnDev countries trends they can further shape the future of the sector. maintenance (see chapter 4 for more detail). There interviewed. are ‘current focal points’ like Nigeria and Sierra Leone, who are rapidly implementing a large number The market for stand-alone systems equally remains of mini-grids. Finally, there are ‘high potential’ on a strong growth trajectory, with the sector being 3.1 Market size of the off-grid solar market markets such as Uganda and Ethiopia, which have projected to serve 823 million users globally by not yet experienced the implementation of a signifi- 2030.30 Over the next decade alone, annual sales of The off-grid solar sector, including picoPV, SHS, 10% of mini-grids were PV, in 2020 55% are purely cant number of mini-grids, but are undergoing stand-alone systems are projected to increase from nano-grids and mini-grids, has grown considerably solar PV. 29 While the average mini-grid capacity preparations for scale-up in the (near) future. Of all 35m to 72m annually. over the last decade. As of 2019, approximately 84m (taking into account the total of 2.37 GW) is at 427 EnDev countries assessed for this guide, the DRC stand-alone systems (picoPV and SHS) were in kW/mini-grid, the majority of solar mini-grids falls appears to be the only one not fitting squarely into utilisation by customers, and more than 5,000 under 100 kW. any category, considering its unique characteristics nano-grid and mini-grid projects had been imple- in terms of size, security situation and logistical 30 GOGLA, 2020: Off-Grid Solar Market Trends mented. 27 Of the 84m stand-alone systems, approx- challenges. The situation across the DRC is very 27 Mini-Grids Partnership, 2020: State of the Report imately 18m were SHS and 66m picoPV systems. 28 Global Mini-Grids Market Report In the mini-grid space, most projects so far have 28 GOGLA Off-Grid Solar Market Trends been implemented in Asia, with the majority of Report 2020 80 72 projects currently under development being located in Sub-Saharan Africa. Technology has equally 29 Mini-Grids Partnership, 2020: State of the Annual Sales (in Millions) Global Mini-grids Market Report 4% undergone a shift over the last decade. In 2009, only 60 52 1% 0,4 % 3,2 % 0% 2% 6% 40 35 28 10 % 20 13 % 0 39 % 2017 2019 2024 2030 11 % 5,544 projects 5,544 projects 50 % Tier 1 and Above Below Tier 1 60 % Figure 7. Projected sales of stand-alone systems by access level tier (GOGLA, 2020) 21 % Asia Solar Hydro Sub-Saharan Africa Diesel and/or HFO Solar hybrid Island nations Biomass Wind Latin America Other Figure 5. Installed mini-grids by region (MGP, 2020) Figure 6. Installed mini-grids by technology (MGP, 2020) 24 25
3 Off-grid solar market and trends 3.2 Evolution of the off-grid solar market and technologies The strong growth of the off-grid sector is anticipat- Nano-grids are comparatively CAPEX- and technol- ising solar mini-grids is that the PV and battery discussed above, off-grid (diesel) hybrid systems ed to continue in the near- and mid-term future. ogy-intensive when compared to individual SHS for banks can be scaled down, saving valuable CAPEX still present the most viable commercial case for Despite a slow move towards larger systems, the households, and their commercial viability yet investments and improving commercial viability. The mini-grids. These technologies may be accept- majority of systems sold is still small-scale (Tier 1 or remains to be proven in Sub-Saharan Africa. So far, reduction in CAPEX investments can also be passed ed by EnDev, but only as part of an explicit below). As more and more communities are being they have only been proven successful in Asia, on to end consumers through reduced tariffs, which broader transition of technology towards 100% connected to the grid and receiving electricity where rural areas typically have a higher population is one of the key challenges in mini-grids (see Renewable Energy. through nano- and mini-grids, the unelectrified density compared to villages in SSA. A similar chapter 4.2.1). However, some of the interviewees population is increasingly remote. This contributes approach, whereby SHS are interconnected to one have noted difficulties with operating hybrid mi- Where suitable geographical conditions allow to the remaining popularity of picoPV systems, as another, is called “swarm electrification”, which has ni-grids, considering that the gensets require for this, micro-hydro power plants (MHPP) are well as the continuously falling costs of technology. proven to be workable where technology is of constant attention by operators who need to pur- regarded as an effective solution to ensuring By now, the market for picoPV systems, in compari- sufficient standard and adequately installed. Exam- chase and refill fuel. The fuel itself is also vulnerable 24/7 electricity access without the need to rely son to other technologies, is significantly more ples of these have been FlexGrid, SolShare in to theft. In some cases, the operational challenges on the diesel hybridisation approach or (still) crowded in terms of active players and ability to Bangladesh, PowerBox in Mozambique, Solergie in of gensets have led to these gensets finally not expensive battery banks. MHPP technology has supply, including manufacturers who sell non-brand Togo and other countries in SSA and South-East being used or maintained by the operators, leading traditionally been successful in Nepal and has systems at prices close to branded systems. Regret- Asia. to quick deterioration and ultimate failure. successfully been piloted by EnDev in countries tably, the quality of these systems is not always on such as Indonesia, Ethiopia and Rwanda. Never- par with those that are quality certified (e.g. VeraSol), Full-scale mini-grids nowadays mainly use solar PV Similar to many donors, EnDev now follows a 100% theless, it is important to note the site-specific contributing to a low consumer confidence in solar as a source of electricity, with some mini-grids still renewable energy policy. However, electrification nature of this technology and the relatively products in some Sub-Saharan African markets (e.g. integrating a back-up diesel generator, making them from grid extensions and grid densifications are higher operational capacities compared to solar Ethiopia). solar hybridised systems. The advantage of hybrid- often based on a partial fossil fuel mix. Similarly, as nano- and mini-grids. Case Study: SolShare – Swarm E lectrification SOLshare’s foundation was inspired by a team of PhD students’ findings that the 4.3 million SHS deployed in Bangladesh produce a surplus of 30% energy totalling USD 1 billion in unused energy value every year. The peer-to-peer (P2P) electricity trading solution developed by SOLshare is based on interconnecting these solar home systems to enable consumers and producers to trade electricity directly, without the need for an intermediary. The IoT-driven software platform SOLbazaar that was developed by SOLshare is a dynamic energy marketplace that allows SHS users to sell their excess energy to other SHS users or non-users who lack their own home systems. SOLshare’s direct clients are the microfinance institutions and NGOs that sell solar home systems to rural consumers on microloans. Hence, SOLshare leverages existing distribu- tion channels instead of selling products or services directly to end users. Copyright: SolShare Figure 8. Interconnected solar home systems on Bangladeshi roof tops 26 27
3 Off-grid solar market and trends 3.3 Technology focus in EnDev countries DRC Ethiopia Mali Senegal Uganda By 2019, EnDev had directly contributed to access to as well as related parameters (distance to grid, • Difficult to give exact • EEU has 29 diesel • Approx. 256 diesel • 260 installed by 2018 • Less than 20 currently electricity for close to 3.9m people through off-grid density, accessibility etc.), known as a technolo- figure mini-grids, all opera- mini-grids implemen- (83 operational) implemented (mostly solutions (1.9m picoPV, 1.7m SHS and 0.3m mini- gy-agnostic, demand-based, or push approach. • EnDev supported one ting. 11 in the process of ted, 150+ of which are • 302 under construction hydro) grids), in addition to 1.5m people reached through • Developers mostly being grid connected being hybridised, and (300 GAUFF; 2 ASER) • New 40 implemented grid and limited grid interventions.31 Table 3 on page The fundamental advantage of a demand-based target business/ • 5 micro-hydro power 80% of which are not • 272 planned (Islamic by GIZ Pro Mini-Grids 21 provides an overview of the technology focus of approach is that the deployed technological solution commercial customers mini-grids by EnDev, of operational Dev. Bank, PUDC, EU, will be 100% solar the countries interviewed for this guide. matches the demand, and costs are optimised. which 2 operational • Mini-grids start working Abu Dhabi Fund) • k fW to implement 100 Instead of finding the right context for a specific • Limited number of when hybridised • Some mini-grids hybrid mini-grids Interestingly, the EnDev program in Mali has devel- technology (which is a time-intensive process), the private mini-grids • Very few soar mini- starting to be intercon- oped a novel approach that does not focus on the right technology is picked for the targeted commu- • Ministry of Water, grids nected by SENELEC deployable technology (e.g. picoPV or mini-grids) as nity, saving substantial financial resources and Irrigation and Energy • One mini-grid suppor- • 48 of the 87 mini-grids the primary driver of which systems to implement. efforts. now implementing 37 ted by EnDev so far, a implemented by EnDev Instead, the decision on the optimal technology to mini-grids total further 8 in develop- still operational be installed follows the evaluation of energy de- ment 31 EnDev Progress Report 2019 mand in the particular community to be addressed Table 2. Mini-grids implemented in selected EnDev countries Case Study: Greenlight Planet – Innovation in PicoPV DRC Ethiopia Mali Senegal Uganda Greenlight Planet, one of the world’s largest manufacturers and distributors of picoPV and SHS products by number of customers, • Provision of technical • picoPV, SHS and • Demand-based • EnDev started as • EnDev focus until 2024 on SHS, has confirmed that “innovation in picoPV is not dead“. The compa- support to local mini-grids focus, not technolo- pioneer for ERIL in some picoPV ny develops a new range of picoPV (and SHS) products approxi- entrepreneurs and • For picoPV and SHS, gy-based 2006 (18 hybrid • EnDev strongly RBF-focused, mately every two to three years, with the latest updates to the financing of EnDev supports • Currently mostly SHS mini-grids and 55 large scale for HHs, smaller for products having included the add-on of pay as you go modules, stand-alone systems market (and with PUE communities with refugees, social institutions the inclusion of a radio in a solar lantern and regular improvements for productive use demand) • Focus on building SHS from 2008-2010) (schools/ health centres) and PUE to the lamp’s performance while keeping price points stable. (20) • Planning to imple- technical capacity • Scaling by EnDev • Technical assistance (coaching, • Facilitation of access ment 8 solar • Developing mini- from 2010-2016 (69 enabling environment, associati- Greenlight Planet is now intending to to finance mini-grids with EU, to grids for 2 villages hybrid mini-grids and ons, awareness) further segment its customer base to • Focus on island be managed by with high residential 144 SHS villages) • COVID-19 Economic Relief Fund enable the company to better target (Idjwi) cooperatives and PUE demand • Consolidation and for solar & cookstove companies individual customers with products • Also looking at development of new including covering payments beyond picoPV and SHS. Whereas the nano-grids solutions from from PAYG customers for a sale of solar products requires compa- 2016-2021, and focus limited period. nies to simply ‘cast a net’ over potential on sustainability • RBF: ‘smaller for refugees and customers, the sale of add-on prod- challenge of existing host communities’ ucts requires a more targeted ap- systems • GIZ Pro Mini-Grids is installing 40 proach. Already, customers can up- • 2021+ EnDev as mini-grids (EU and BMZ financed) grade from one SHS to another with pioneer for „mini-grid • KfW implementing 100 mini-grids the company’s dedicated ‘upgrade’ 2.0“; Complimentary under GetAccess (EU and BMZ program. Further products such as pay actions to strengthen financed) as you go phones are now starting to market for stand-alo- • GIZ preparing a proposal to the be marketed to customers. ne systems and shift Green Climate Fund for another to maintenance 600 mini-grids. • COVID Relief Fund for • Government is revising the lost revenues of masterplan which will reflect Figure 9 The Greenlight Planet’s ‘BOOM’, a mini-grid operators mini-grids potential. picoPV product with integrated radio Table 3. Focus of interventions by EnDev in the selected countries 28 29
3 Off-grid solar market and trends 3.4 Key market trends 3.4.2 Digitalisation Seven key market trends have been identified that the integration of smart meters also allowed the are already shaping the off-grid sector and will monitoring of customers. However, monitoring of continue to do so in the future (refer to figure 16 on individual customers through smart meters is adding page 40 for an overview). CAPEX costs as well as ongoing costs for data Digitalisation in SHS is already far advanced and was delivery and analysis. Therefore, some developers initially developed out of the necessity of being able continue to prefer traditional meters over smart 3.4.1 Productive use to track and monitor systems as well as payments. meters, relying on mobile money payments from By digitalising SHS, companies have been able to customers as a proxy to determine consumption. The integration of PUE into SHS and mini-/nano-grid allow customers to pay off products using mobile programs is already well underway, including the money, and remotely switch them off in case of a With time, we are going to observe an increased fostering of welding, freezing, milling and woodwork payment default. Combined, these features resulted application of artificial intelligence (AI) and machine activities. DC appliances have been developed for in the “pay-as-you-go” revolution that has signifi- learning in SHS, nano- and mini-grids, informing The productive use of energy (PUE) is a strong most of these activities, allowing productive use to cantly accelerated the distribution of SHS. In spite of generation assets when to use direct power from enabler for moving households up the energy ladder. also play an increasingly important role for SHS. its strong growth in the last years, the “pay-as-you- the sun, when to recharge and discharge batteries While access to electricity per se can increase the Interestingly, the wider inclusion of PUE into SHS/ go” approach must however still prove its success and when to switch on diesel gensets (for hybrid quality of life (through e.g. lighting at night) and nano-grids is also increasing the incentives for and profitability, given the large levels of indebtment mini-grids). Artificial intelligence in SHS also allows provide households with savings, it does not auto- mini-grid developers to pilot new business models that several pioneering companies have incurred, as these companies to now offer products & services matically imply an increase in household income. (see Case Study 1 in page 26). Contrary to SHS/ well as a few bankruptcies in the sector (most beyond electricity (see section 7.4.3 below). Through the productive use of energy, access to nano-grids, mini-grids’ main selling point has been notably Mobisol). Incorporating digitalisation also electricity is used to perform a value-added process, to serve large productive loads. Nevertheless, in its enables companies to locate SHS using GPS coordi- With digitalisation, operating and maintaining enabling the person with electricity access to provide essence SHS/nano-grids and mini-grids remain nates, facilitating customer follow-up and potential mini-grids becomes increasingly simple (and is a product or service that can be sold in the commu- complementary in the type of customer they are repossessions. Some of these features are also justified in terms of increased up-front capital nity. It is this additional income stream deriving from each best placed to serve. employed in picoPV systems, mostly to the extent investment as long as operational expenditures are the productive use of electricity that enables the the products are financed on a pay-as-you-go basis. sufficiently reduced and increased accuracy in customer to increase its overall monthly budget for EnDev has collected innovative approaches, trends billing and mini-grid monitoring enable the operator electricity expenditures, thus enabling a step up in and learnings connected to PUE approaches in an The digitalisation of nano- and mini-grids has to optimize the system’s operation), allowing tradi- the energy ladder. It should be noted that higher tier analysis as part of its Learning & Innovation agenda.32 advanced slower than for SHS and is still ongoing for tionally non-electrical industrial companies with access is not in all cases more expensive than lower many projects. Nano- and mini-grids have a limited sound technical and financial management to also tier access, and that payments for higher tier access radius of delivery within specific locations that are operate mini-grids. differ significantly for payments for lower tiers (for well-known to the developers, making customer example, electricity from mini-/nano-grids is typically follow-up easier than for SHS, which are far more 32 https://endev.info/moving-to-scalable-busi- sold per kWh while SHS are paid off on a monthly scattered. Therefore, the pressure to digitalise ness-cases-in-productive-use-of-ener- basis). However, the move from picoPV to SHS as well gy-endev-presents-practical-analysis/ operations early on was lower for nano- and mi- as a move up the energy tiers within technologies ni-grids than for SHS. The remote monitoring of (e.g. from low to high consumption within nano-grids mini-grids initially focused on the generation assets, or mini-grids), usually implies additional expenditures. with component suppliers also providing software solutions and remote monitoring equipment togeth- er with their products. Over time, mobile money and 30 31
3 Off-grid solar market and trends Performance ratio Systems efficiency Potential production Energy curtailment Battery status Operational status kWh consumed Load behaviour Figure 10 Visualisation of applied digitalisation in mini-grids (EnDev, 2020) 32 33
Figure 39 3 Off-grid solar market and trends Battery technologies used for installed mini-grids Annual Annual installations installations Lithium-Ion (% of new (% of new installations) Lithium-Ion 50 100% 3.4.3 Add-on Products & Service 44 Because SHS retailers are now able to This trend of additional products and services is 40 80% remotely deactivate products, and accelerating across companies and markets, even- 32 customers are paying with mobile tually leading to a situation in which some of the 30 28 28 60% 26 money, some of the retailers are starting SHS companies could become rural product distrib- to use deployed SHS as a type of “collateral” for the utors and service providers in their own right. The 20 32% 40% purchase of new products or services. When pay- focus of these companies will then not be on the ment for the new products or services is not made in provision of energy per se, but rather the establish- time, the SHS retailer simply switches off the solar ment and growth of a significant rural customer 10 14% 14% 28% 20% system, effectively leaving the customer in the dark base that can act as off-takers for a large variety of 0% until payment has been effected. Analysing and products and services. The SHS companies will 0 0% monitoring the data from SHS customers allows the effectively become an interface between remote 2015 2016 2017 2018 2019 companies to determine who the best repaying rural customers and broader national markets. Lead-Acid Lithium-Ion customers are and what additional products or Other Lithium-Ion market share (%) services they could be marketed to. Products and Some nano-grid and mini-grid companies have also services sold include mobile phones, LPG cooking partnered with appliance suppliers (e.g. mobileSource: BloombergNEF, Carbon Trust, Figure GIZ. Note: 11. Annual Only includes installations project of lead-acid data and where information lithium-ion batteries inregarding mini-gridsinstalled battery technol- (MGP, 2020) ogy is available. stoves, microfinance loans, insurances and others. phones, electric appliances) to bring their products to communities covered by nano- and mini-grids to enable customers to access high quality appliances, in some cases with a financing model to enable Figure 40 affordability and faster acquisition. Share of battery technologies used for installed mini-grids by region Case Study: BBOXX – Fee for Service Storage technology market share (%) BBOXX, a UK-based self-declared ‘next generation 3.4.4 Battery innovation 1% 1% utility’ that manufactures and distributes solar home systems to rural areas in Sub-Saharan Africa and parts 19% The vast majority of SHS In addition to first-hand lithium-ion batteries, the 29% of Asia, has in the past attempted to sell solar systems companies has already growing global electric vehicles market is opening to customers on a ‘fee for service’ basis. Customers made the switch from up the opportunity for recycling these batteries and would pay a monthly fee for an unlimited amount of Other lead-acid to lithium-ion utilisation of second-hand lithium-ion batteries by time for having a solar home system installed and batteries. Conversely, the majority of mini-grids and nano- and mini-grid developers, but also SHS and Lithium-Ion operated within their home. Bboxx strongly believes in some nano-grids are still installed with lead-acid picoPV companies. It should however be considered 80% a service culture, Lead-Acid however has improved their model by 70% batteries, considering their relatively lower up-front that second-hand batteries have high energy providing a set of options to customers ranging from costs. Nevertheless, the dropping costs as well as densities which contribute to lower runaway tem- ownership, pay for repairs, and fee for service. The physical and chemical properties of li-ion battery peratures (battery banks should be kept under 45°C options are designed to provide the customer’s choice banks, especially in terms of higher depths-of-dis- during charging to avoid thermal runway). In con- and flexibility to continued after sales and service. charge, longer cycle-lives and lower maintenance trast, lithium-ion-phosphate batteries have much Asia Sub-Saharan Africa requirements, are enabling the technology to higher thermal runaway temperatures (180–250°C) Nowadays, BBOXX is starting to utilise the credit history gradually become the new standard for application and thus pose a clear advantage in this regard. Source: For BloombergNEF, Carbon Trust, GIZ. Note: 44 and 114 installed mini-grids with energy from solarstorage systemswere identified to assess the in Asiaworthiness credit and of in nano- and mini-grids. Lithium-ion battery costs an integrated, sustainable development, the entire Sub-Saharan Africa, respectively. customers to provide additional upgrades. The products have been falling more than 8% year on year for the recycling chain has to be supported in parallel in include electronic goods such as televisions, premium last eight years,33 making them increasingly attrac- order to set up political directives, technical stand- TV bundles and phones which can be powered by tive to nano- and mini-grid developers. ards, collection and recycling structures. Bboxx solar systems, but also cook stoves in line with 63 STATE OF THE GLOBAL MINI-GRIDS MARKET REPORT 2020 Bboxx’s new clean cooking service offer. Credit control is managed by the ability to remotely turn off the solar systems that customers already have. Further, BBOXX is providing water pumps, and seeking to extend its 33 https://about.bnef.com/blog/behind- value-added services to include insurances and microfi- scenes-take-lithium-ion-battery-prices/ nance products, and tied to the sale of solar home systems. The company is utilising its own platform called ‘PULSE’ to monitor and manage customer contracts and Copyright: BBOXX relationships. Figure 12. BBOXX store in Katito, Kenia 34 35
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