The Vodacom Partnership for a Connected Nigeria - Mickey Mashale (Ms) Managing Executive Public Enterprises
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The
Vodacom Partnership
for a
Connected Nigeria
Mickey Mashale (Ms)
Managing Executive
Public Enterprises
Five major tech. trends are reshaping Enterprise customers’ business models
Consumerisation • Increasingly more and more Enterprises either have a BYOD policy or plan to do so within 18
of IT months
Security and • With BYOD and proliferation of smartphones and tablets more and more CIO are concerned
about security of enterprise information on these mobile devices.
Control
Fixed-Mobile • Global UC market expected to grow by 12% p.a. with Business VoIP/ UC Services sub-
Convergence segment growing at 19% to 2015
Everything • Global M2M revenues growing at 17% CAGR (2012-21)
Connected • Global “Internet of Things” value of up to $3.5 trillion by 2016
• Shifting profits from hardware, integration and operations to software and Cloud, with rapid
Hosting & Cloud growth:)
SOURCE: McKinsey CIO survey , IDC, Gartner, William Blair analyst report, Jan 2012, Global Insights WMI, Machina Research
What’s Shaping Nigeria & Why Do We see it as A
Partnership A connected
NIGERIA
Government
alone could not
achieve the 5year
plan
Citizens alone Private Sector
could not alone could
achieve the not achieve
5year plan the 5year plan
3
What would be Government’s Objectives
Global Standard
• Government efficiency
– Broadband can improve the efficiency, cost and reach of public sector services in areas
of high government interest, such as health, education and government services.
• Economic Enabler
– Broadband is an enabler of e-business and new market opportunities, allowing firms,
including small and medium-sized enterprises (SMMEs) to realise growth through
productivity increases stemming from improved information exchange, value chain
transformation, and process efficiency (OECD, 2003)
• Knowledge Creation
– Improving the skills and education of individuals through the use of broadband services
• Universal Access
– Widespread and affordable broadband access can contribute to productivity, economic
growth and social inclusion.
5
What Would Business As A Partner Looking To & For
The Business Value Chain
• Government to create an • Feasibility Journey
enabling environment • Appropriate Models
• Government to deliver on its • Best Practise
obligations • Adapt to Nigeria’s
requirements & needs
7
What Would the Citizen be Looking For
As a Nigerian Citizen, I’ll be looking for
• Easier access to Government
Services
• Easy access to Information
• Lower cost of Communication
9
Vodacom As A Partner –
What’s Our Claim
Our Case Studies Across Different VerticalseGovernment
Not A Wheel of Fortune but REALITY
Education Health
Police IEC
Social
Transport
Security
Smart
City
12Education
Our Partnership with the Education Community
• Enabling Improved quality of Education and Training through smart deployment
of ICT solutions
Our Objective
• Using Broadband Network for Administration and Curriculum delivery
• Enabling Teachers and Students/Learners to meet the challenge of the
Information Age and Bridging the Digital Divide
• ICT integration into the learning and teaching process and
ICT General Challenges IN • Impacts of ICT on access, cost effectiveness and a robust quality delivery of
Education Education
• Participation of the Departments of Education and all teachers, learners,
departments in the Information Society – government/ private sector schools
main employees receive a desktop or laptop as tool of trade, not teachers,
WHY????
• Globalisation of curriculum, for national curriculum and local languages.
Some off the solutions we have developed and deployed – over and above
What have we done connectivity to address the teacher, the learner and the administrator
Learning Management Systems (LMS)/ Learning Content Management System (LCMS),
School Management, Analytics & Reporting, Curriculum Content aligned to NCS & CAPS or
Tertiary Institution, Course Delivery Management, Education Portal Management, Learner
& Teacher Personal Workspaces, Video & Online Collaborative tools - Social Media for
Learning, Identity & access management and digital rights, Repositories/ Databases
Education Video 14
• Asset Management, Incident Management, Office in the CloudMultiple Architectures
15Mpumalanga DOE Case Study
VSAT Hub
EMIS hosted in Data
Centre
Vodacom Connectivity Network
www
42 Tech - Mpumulanga Roll out in Three Phases +1800 sites
Objective Phase 1: 609 Secondary and Sub structures
Education Management Information Systems (EMIS) Phase 2: +600 Remaining Secondary Schools
Phase 3: + 600 Primary schools
Delivery of School Management System to all schools in
Mpumalanga
Aids School Management and Educators
Expands the Value Add delivery of Information to Educators
and Learners
Solution
Administration,
PC
Enables Learner Unit Record Information and Tracking System (LURITS), as well VSAT
School Management,
Teachers
housing Educator records Expanded Site View
Future phases will include VoIP and IP Multicasting overlay services
Connectivity to Learners through the Broadband Connected EnvironmentDistance Learning – UFS Case Study
VSAT Hub
Data Centre
Virtualization
Vodacom Connectivity Network +60 Various Underprivileged
and
Objective UFS– BFN www
Rural Schools
DOE and UFS Internet Broadcast Project .
Uplifts Maths, Science and English standards
Allows teacher development and improves learner achievement
Multicast of teaching and learning sessions live to +60-250 rural schools
Solution
UFS Live Multicast Site linked via Microwave to core and VB-sat
Managed Hosting Services and Internet “in the cloud”
Perimeter Firewall solution – to block harmful content
Included White Board Installations in Schools VSAT PC Teachers
and Learners
Expanded Site ViewDistance Learning – Content Partners
VSAT Hub
Objective Data Centre
Virtualization Various Centres/
Schools/Campuses
Curriculum Content Vodacom Connectivity Network .
Delivery of Curriculum in multimedia format ITBC – Lab CT www
Using and enhancing technologies
Aids Learners and Educators – Grade R-12
NCS & CAPS Compliant
Solution
Hosted Moodle Platform “Vodacom In the Cloud Services”
Pre-Loaded content servers, with updates via the cloud
VB-Sat Satellite Connectivity paired with local access to content and Live
VSAT Content
push or pull “in the cloud” Examinations Educators/
Server
Optional Live Multicast or IPTV support Learners
Expanded Site ViewE-Learning
19Health
Our Partnership with the Health Community
Our Objective To ensure enablement of health services using ICT.
• Data Accuracy & Integrity & Loss (quantity vs. quality)
• Reporting Delay (1-2 Months)
• Labour Intensive – Repetitive procedure at various levels
General ICT Challenges in • Patient Confidentiality
Health
• Only paper based data – no Intelligent Reporting
• One way flow of data + “data silo’s”
• Distance to get
Nompilo
What have we done Medicine Logistical Management
Workforce Management
21
Nompilo Video :As simple as Everyday Broadband Use
22With an Enabled Network, Service Can Be Anywhere
D
E
E
D
Citizen / Medical Device / Mobile eHealth Intelligent Health Care Service
Network
Client Applications Device Platform Adapters Provider
HL7
Internet or Secure
Connectivity
XML
C
B
A
C
A- B- C- E-
D-
Define Integrate & Marketing & Service Charge to
Client Pay
Service Deploy Sales Platform
23Social Security
Our Partnership with Government for Social Security
Enabling government efficiency through real time monitoring of interventions and
Our Objective processes
• Fragmented Information Sources – departments working as Silos
General ICT Challenges • Service Delivery Quality of Services (Consistency)
• Security
• Predictable Opex & Capex
• Compliance, Monitoring & Evaluation
WOP – Web based Application to monitor the government intervention of War on
Poverty
What Have We Done CDW – Web based Application to enable Social Worker and Inspectors easy access
to the back office application as they perform day-to-day functions on the field
SASSA, Grant/ Beneficiary Management – enabling platform for beneficiaries to
access their information and updates on their profiles from the palm of their hand
Food Security – web based platform to enable government to monitor feeding
schemes across government schools, soup kitchens and places of safety
A day in the Life of a Social Worker and A day in the Life of an Inspector 25SMART
SMART…..X
To Partner our customers to be more cost effective, efficient, provide real time data
Our Objective regardless of where their assets are.
City/ Regional Utilities working in Silo’s – Transport, Electricity, Water
Broadband
General Challenges
No Single view of the Citizen
Incorrect citizen usage data
.
Smart Grid
What have we developed Smart Water Management
Traffic Management Systems
& Deployed Connected Homes
27Remote Monitoring & Control is an all-rounder
Medical Science Safety & Monitoring mHealth Consumers
Secure provision of Video transmission Monitoring patients Providing relevant
software updates: no and remote security from home: lower content and
field staff necessary personnel costs, fewer optimising
consultations services
Industry Construction Vending Machines
Higher capacity of machines Checking inventory
appliances and more Reducing service costs and replenishing in
performance with through intelligent order to optimise sales
Remote Monitoring analysis and monitoring
Telematics Real Estate Energy
30% less trucking Reducing energy Providing new
thanks to remote usage by up to 40% services by means of
maintenance and repair through Monitoring & Smart Grid application
ControlLeveraging Broadband to Turn Cities, Regions,
Provinces & Countries to SMART Connected,
Chip Based, Remotely & Pro-Actively Managed
29SMART Connected, Chip Based, Remotely & Pro-Actively
Managed
• Communications is not just part of the “black
box”, modem or meter.
• Managing large volumes of SIM cards in the field
can be demanding.
• How are communications costs contained and
managed?
• How is the communications infrastructure
supported?
• Can the hardware be upgraded to support future
needs? It doesn’t have to be the Utility’s probelm
• Quality of service
• Theft of SIMs resulting in financial and
information loss.
30The Future – Smart Grid for Nigeria
31The Future Smart Home
32What Lies Behind What the Citizen Experience
In Our LifeTime!!!!!!
The Boring Stuff, but I must talk about
Capability behind What enables the
Citizen or Business.
34Our Core Capability
• Network Architecture
• Systems Architecture
• Service Architecture
• Security Architecture
• Application Architecture
• Assurance
• Operations Strategy
• PMO
35OSS/BSS Envisaged Architecture
Business Support Systems
Pricing CRM
Order Management
Billing Self Service
OSS/BSS (API) & Integration
Resource Inventory Service Assurance
Management
OSS Access API’s enabling
BSS Readiness
Standard OSS
Service Activation Customer Information Inventory
Network Activation Service Information Order Management
Integrated GBN
NetworkPOTENTIAL ARCHITECTURE (High Level)
Layer 3 Services
Internet
• Gbps access to www
Voice
• Gateway & SBC deployment to aggregate traffic
• Leverage Vodacom infrastructure to terminate traffic
• One-NetARCHITECTURE (Detailed)
Not A Wheel of Fortune but REALITY
Education Health
Police IEC
Social
Transport
Security
Smart
City
40It Can Be The End OR I can Go on For Another Hr Thank You Mickey Mashale (Ms)
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