THE RT HON THERESA MAY MP THE RT HON ESTHER MCVEY MP
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2017 / 2018 WORK & PENSIONS A YEAR IN PERSPECTIVE FOREWORDS The Rt Hon Theresa May MP The Rt Hon Esther McVey MP R E P R E S E N TAT I V E S Willson Grange Westerby Trustee Services Beacon Wealth Management Jigsaw Cloud Fitzroy Wealth Management Avoko Aspire Wealth Management Insight Legal Wills & Trusts Delta Financial Systems Medway Commercial Group D & A Recruitment Aquila Heywood F E AT U R E S Review of the Year Review of Parliament ©2018 WESTMINSTE R PUB LI CATI O N S www.theparliamentaryreview.co.uk
Foreword The Rt Hon Theresa May MP Prime Minister British politics provides ample material for analysis in the leading in changes to the future of mobility; meeting the pages of The Parliamentary Review. For Her Majesty’s challenges of our ageing society; and driving ahead the Government, our task in the year ahead is clear: to revolution in clean growth. By focusing our efforts on achieve the best Brexit deal for Britain and to carry on our making the most of these areas of enormous potential, work to build a more prosperous and united country – we can develop new exports, grow new industries, and one that truly works for everyone. create more good jobs in every part of our country. We have already made good progress towards our goal Years of hard work and sacrifice from the British people of leaving the EU, so that we take back control of our have got our deficit down by over three quarters. We are laws, money and borders, while negotiating a deep and building on this success by taking a balanced approach special partnership with it after we have left that is good to public spending. We are continuing to deal with our for jobs and security. The EU Withdrawal Act is now on debts, so that our economy can remain strong and we the statute books to provide legal certainty at the point can protect people’s jobs, and at the same time we are of exit. We have reached agreement on protecting the investing in vital public services. rights of EU citizens living here in the UK and British I believe that Britain can look to the future with confidence. citizens living in the EU, on an implementation period to We are leaving the EU and setting a new course for give businesses time to prepare, and on a fair financial prosperity as a global trading nation. We have a Modern settlement. We are now pressing ahead to reach an Industrial Strategy that is strengthening the foundations of agreement with the EU on our future relationship that our economy and helping us to seize the opportunities of honours the result of the EU referendum and sets the UK the future. We are building on our country’s great strengths on course for a prosperous future. – our world-class universities and researchers, our excellent Getting the right Brexit deal is essential; but it will not services sector, our cutting-edge manufacturers, our vibrant be sufficient on its own to secure a more prosperous creative industries, our dedicated public servants – we can future for Britain. We also need to ensure that our look towards a new decade that is ripe with possibility. economy is ready for what tomorrow will bring. Our The government I lead is doing all it can to make that Modern Industrial Strategy is our plan to do that. It means brighter future a reality for everyone in our country. Government stepping up to secure the foundations of “ our productivity. It is all about taking action for the long- term that will pay dividends in the future. British politics provides That is why we have set an ambitious goal of lifting UK public and private research and development investment to 2.4 per cent of GDP by 2027. It is why we are developing four Grand Challenges, the big drivers ample material for analysis in the pages of “ of social and economic change in the world today: The Parliamentary Review harnessing artificial intelligence and the data revolution; FOREWORD | 1
Foreword The Rt Hon Esther McVey MP Secretary of State for Work & Pensions I am delighted to be introducing The Parliamentary Review In the other half of my portfolio, the Department’s as Secretary of State for Work and Pensions. I spoke at programme to automatically enrol employees into a the Review’s annual gala in September 2016, and a lot workplace pension has enjoyed great success. At the end has changed since then – both in and outside parliament. of June, over 9.8 million people had been automatically This year I’ve been able to return to the department where enrolled – and crucially, the groups traditionally excluded I’ve spent my whole ministerial career and witness the from this sort of saving are choosing not to opt out. We fruition of policies I helped to found six years ago. are lowering the age of enrolment to 18 years and want to open up the scheme further by removing the lower This parliamentary year, the Department has continued to earnings limit. This will make every pound earned count build on its progress in a number of areas. July’s figures towards retirement and consolidate this revolution in show that employment is up by over 3.3 million since future planning and pension uptake. 2010 – that’s over 1,000 more people getting a job each and every day. The number of people in work reached a Many people don’t appreciate the scale of the DWP. With record high of 32.4 million – and unemployment has not the largest budget in Whitehall, it has an annual spend of been lower since 1975. These figures really are worth around £200 billion – greater than the GDP of Portugal. celebrating; a job provides not only a regular wage but We make 12 million separate payments each week, which the opportunity to progress in life. reach a total of around 20 million citizens each year. But we know there is still more to do. Youth However, what I’m most proud of is our 84,000 staff unemployment is down by almost 45 per cent since – whose collective efforts provide vital continuity for 2010, and we want to build on this by strengthening the country’s working and living arrangements. Day young people’s engagement with their career options. in, day out, they help people to get into work, as well This includes initiatives like sector-based work academies as gain access to the benefits and pensions to which – work experience placements that also provide formal they’re entitled. learning, life skills and interview practice. At the same “ time the Disability Confident scheme, which I set up back in 2013, is going from strength to strength. Around 7,000 employers have now signed up for our The DWP has an annual spend support to help them recruit and retain disabled people and those with health conditions. of around £200 billion – The backbone of our work continues to be the biggest greater than the GDP of welfare reform in a generation – the rollout of Universal Credit, using our “test and learn” approach. Portugal. We make 12 million This benefit is now live in over half of jobcentres, and we are on course to reach every site in the country by the end of the year. We are building a personalised separate payments each week, which reach a total of around “ benefits system, one that is flexible to the demands of 20 million citizens each year modern working practices. 2 | FOREWORD
A message from Lord Pickles and Lord Blunkett The ability to listen to and learn from one another And it is why we, as former Labour and Conservative has always been vital in parliament, in business and cabinet ministers and current members of the House in most aspects of daily life. But at this particular of Lords, feel it is important to put aside our political moment in time, as national and global events differences and work together to ensure these stories continue to reiterate, it is uncommonly crucial that we are given the platform they deserve. forge new channels of communication and reinforce In this publication, you will find an insightful take on existing ones. the past year in politics from the BBC’s Andrew Neil With ongoing fractures in Westminster, the and a concise rundown of key events in industry and reverberations of which are being felt across the parliament. Most importantly, you will be able to read country, it is essential that politicians have a firm in-depth accounts from the individuals and organisations understanding of the challenges with which British who make The Parliamentary Review what it is. organisations must contend; and that leaders in In this edition, representatives shed light on a number both the public and private sectors are aware of the of issues, including the potential problems that might difficulties faced by those working in all levels of arise with as a result of our ageing population. Others politics, from local government to the national arena. offered insight into the increasingly important role This is why The Parliamentary Review combines political that technology is playing in this sector. It is our great content with stories from a wide range of organisations honour and pleasure to have helped provide the – small and large; new and old; those at the peak of platform for these insights to be aired. We hope that their powers and those who have peaks to surmount. you find these articles – which begin on page 17 with a It is why these stories seek to inspire and challenge all piece from Willson Grange – as thought-provoking and who read them. informative as we do. Rt Hon The Lord Blunkett Rt Hon The Lord Pickles Co-chairman, The Parliamentary Review Co-chairman, The Parliamentary Review INTRODUCTION | 3
Andrew Neil Economy thrives while politics divides It’s been over two years since the state when it comes to the customs The Parliamentary Review last year, country voted to leave the European union, the Irish border, immigration is the resurgence of the two- Union, but Brexit continues to policy and the single market. Only party system in England, another hang over British politics like an recently, with the Article 50 deadline consequence of Brexit. At the 2017 all-encompassing dark, brooding looming, has some clarity emerged general election, the Leaver Right cloud, discombobulating established – and not always. I believe this collapsed into the Tories and the relationships and upturning widespread prevarication has added Remainer Left flocked to Mr Corbyn’s traditional verities wherever we look. to voter disillusion. Labour party. It is beyond strange that the two main parties should be doing Social class no longer largely Just as important, nearly all non- so well when many regard them determines how you vote in the UK. Brexit matters have been swept as weaker, less talented and more The latest polls suggest the Tories into a Brexit-induced Bermuda Triangle. This is understandable. But divided than they’ve been in living now enjoy a lead among working- class voters. They’ve always won it has added to the gulf between memory. But they got easily over 80 a chunk of working class votes – parliament and the people. per cent of the English vote between Disraeli called them his “Angels in them in 2017 and all polls since The impact of Brexit on the suggest that is the new status quo. Marble” – but never a majority. parliamentary process has been As for Labour, even under its generally unpredictable and often The fundamental parliamentary most left-wing leader ever, it now amusing. Left-wing Remainers now fact in this post-referendum era is garners considerable support among speak of the House of Lords as a that there is no majority for what the professional middle classes, bastion of democracy. Right-wing hardliners on either side of the Brexit especially in the major metropolitan Leavers sound increasingly like divide would like. So, when it comes conurbations. peasants with pitchforks, determined to determining the eventual shape to bring the whole edifice of the of Brexit, parliament is very much in The reason for this psephological the driving seat, as the government upper house tumbling down. seachange is Brexit. If you voted has found out the hard way. Leave, you are now more likely to Jeremy Corbyn, who’s spent his The problem is it’s not sure what vote Tory; if Remain, Labour. political career railing against the parliament wants that shape to be. iniquities of the market economy, Brexit is now the dividing line within Business might despair at what it now poses as the champion of Labour and the Conservatives. It splits sees as an increasingly dysfunctional business (up to a point). Brexiteer the cabinet and shadow cabinet, political system. But it should Tories regularly mutter anti-business backbenchers of both parties and take comfort from the fact that sentiments in unprintable language. their voters in the country. The Tory economics and politics are, for the divisions are more obvious to see Overarching all this turmoil and moment, going their separate ways. because they are the governing party uncertainty, as I explained in No matter how much you might and make big news. But Jeremy think politicians are mucking it up, Corbyn has managed to lose 103 the economy in general and business frontbenchers, often through Brexit- in particular continue to defy them. related resignations, which doesn’t quite have the impact of Boris Johnson I have thought for sometime that or David Davis walkouts, but must be business and the economy are in something of a record nevertheless. much better shape than established opinion would have it. There were Brexit has also induced something of signs in the early summer of 2018 rigor mortis on both frontbenches. that this was indeed the case. But, For nearly all of the past by the time you read this, you’ll have parliamentary year, cabinet ministers a much better idea if I’m right. Keep and leading Labour spokespeople your fingers crossed – not for my have been unable to answer the sake, but for the country’s! simplest questions on our post-Brexit Neil believes the two-party system is the new status quo 4 | ANDREW NEIL
Review of the Year A year for “tweaking” pensions legislation tough enough to deal with abuses and continues to work in the best interests of those involved – for members and pensioners, for today’s workforce and for employers,” she said. The earlier white paper pointed out that although most private sector DB schemes are now closed to new members and/or new accruals, the sector remains an integral part of the UK pensions system. There are around 10.5 million members relying on DB schemes, and these schemes are supported by some 14,000 employers. Esther McVey, Secretary The schemes themselves contain of State for Work and around £1.5 trillion in assets, making Pensions After the huge change introduced the DB pensions sector a crucial part of by ex-chanellor of the exchequer, the UK economy. George Osborne, with his pensions freedom initiative a few years back, The main cause of change in the DB the government has chosen to devote landscape is, clearly, the determination some time and energy to fine-tuning its of employers to get out from under approach to both defined benefit (DB) the DB burden, which many now schemes and Master Trusts. Both have see as wildly disproportionate in been the subject of consultations over the demands it makes on corporate the last year. resources. As schemes close and, in a number of instances, are replaced with In March 2018 the government other forms of provision, the changes produced a white paper looking at alter the relationship between the how best to strengthen The Pensions sponsoring employer and the scheme, Regulator’s (TPR) enforcement powers bringing new challenges for trustees regarding DB schemes. It followed up and employers. The government is the white paper with a consultative determined to manage this change to document in June 2018. ensure that pensioners and members In her foreword to the consultative are not unduly disadvantaged. document, Esther McVey, secretary of It is a difficult thing to do, since state for work and pensions, argued employers are now highly motivated that while there was already a robust to cut the cost to the company of system in place to protect DB schemes, providing a pension as part of an the pensions landscape is a dynamic employee’s reward package, and one and requires new powers be given change almost inevitably entails some to TPR. rowing back and diminution of the “Recent high-profile cases [of company pensions benefits employees can failures] have highlighted the fact expect. The transition from a DB to that we cannot be complacent. We a defined contribution (DC) scheme need to ensure that the DB system is involves shifting the liability risk from REVIEW OF THE YEAR | 5
THE PARLIAMENTARY REVIEW Review of the Year the employer to the employee, with the employee, in effect, becoming responsible for ensuring that their pension pot is sufficient to meet their needs in retirement. That is a very different state of affairs than was the case when employers were “guaranteeing” that an employee could retire on an agreed fraction of their final salary. Since DB schemes are now clearly unaffordable in the eyes of virtually all employers, managing change does not mean trying to enforce some kind of Major changes have parity between what could have been occurred in the work expected under a DB scheme and what and wants views on – are the power and pensions sector over employees are now likely to get under to obtain the right information the last 12 months a replacement DC scheme. Instead, when needed, to deter and punish what the government wants to achieve wrongdoing, and to open up more is a strengthening of TPR by giving it possibilities for scheme consolidations, “tougher, more proactive powers … to where appropriate. intervene more effectively” where employers are deemed to be trying to Basically, the government wants TPR to evade their obligations. be able to be more proactive and to get involved earlier when employers make Both the white and green papers changes that could impact the pension recognise, of course, that the scheme, and to have enough power to government cannot prevent be able to do whatever needs doing. insolvencies, and both note that the It wants: Pension Protection Fund (PPF) is doing an excellent job of protecting the » Clearer scheme funding benefits of scheme members that fall » A revised and enforceable Funding into the PPF as a result of employer Code of Practice insolvency. » To make it mandatory for scheme As at March 2017 there were some sponsors to inform TPR about a wider 130,000 members in the PPF receiving range of corporate events benefits and another 110,000 deferred » Sponsors to be required to tell TPR members not yet in receipt of benefits. what they are doing to mitigate Those who were already receiving impacts on the fund (the government their pension when their fund fell into is proposing a civil fine of up to £1 the PPF receive 100 per cent of their million for breaches). accrued benefit; those not yet in receipt will get 90 per cent when they go on It also wants criminal sanctions if pension. However, the white paper schemes do not give TPR the right makes clear that only 2 per cent of DB information at the right time. scheme members, as of March 2017, Clearly, these are serious additional were in the PPF. powers for TPR, and it will be The additional powers for the interesting to see what the year ahead government says it is considering – brings. 6 | REVIEW OF THE YEAR
WORK & PENSIONS Master Trusts – how things are changing Master Trusts provide an easy way for multiple employers to fulfil their mandatory duty of offering occupational DC pension schemes to qualifying staff. By December 2017 there were some 87 Master Trusts in the UK and between them they look after the retirement funds of 90 per cent of the eight million savers so far enrolled through AE, according to Professional Pensions journal. The Department for Work and Pensions has now crafted an authorisation and supervision regime to ensure that existing and The Department for future Master Trusts are fit for purpose Work and Pension’s regime regarding Master and provide scheme members with Trusts is due to launch in The 2017 Pension Schemes Act received equivalent protections to those enjoyed October 2018 royal assent on April 27, 2017, and by members in other occupational came into force officially on February schemes. The regime is expected to 1, 2018, giving TPR tough new powers launch in October 2018. to supervise Master Trusts. These are multi-employer occupational schemes To be authorised, a Master Trust will where each employer has its own have to meet five criteria. It must be run division within the master arrangements. by fit and proper persons, be financially Their attraction is that they offer a stable, have scheme funders that meet governance function to employers specific requirements, be run effectively with generally low running costs and and have a continuity strategy. If TPR are generally easier to run than single judges that an existing trust does not employer pension schemes. (See the meet these criteria, it will be wound up section below on Master Trusts.) and its funds and members transferred to another scheme. Up until the Act, Master Trusts had escaped regulatory scrutiny despite Getting authorised won’t be cheap. the fact that the number of such trusts New Master Trusts will have to pay a fee has grown significantly since auto- not exceeding £24,000 and existing MTs enrolment (AE) was introduced in 2012. will face fees not exceeding £67,000. Auto-enrolment marches on In July 2017 The Pensions Regulator back in 2012. As TPR noted, back (TPR) published its “commentary in 2012 the road ahead for auto- and analysis” of the way employers enrolment “was one peppered with had adapted to, and adopted, auto- potential capacity crunches” and enrolment in their organisations. This was one where the sheer volume was the fifth such report TPR has of employers having to be brought done, with auto-enrolment having on to the scheme “threatened to begun for the largest employers overwhelm us”. REVIEW OF THE YEAR | 7
THE PARLIAMENTARY REVIEW Review of the Year In reality, TPR pointed out, things have gone rather more smoothly than was anticipated, thanks to the practice of staging the adoption process, based on employer size, with the largest going first. “By the end of March 2017, seven million workers had been successfully automatically enrolled into a workplace pension and more than 500,000 employers have completed their declaration of compliance over the same period,” TPR says in its report. The task before it, as of March 2017, was how best to steer more than 700,000 small and micro-employers through their workplace pension duties. This process came to an end in February 2018, when all businesses with a pre-allocated staging date were supposed to be up and running and compliant. By March 2017, seven With quite a bit of legislation and million workers had government scrutiny being directed Checker in the last year,” TPR says. been successfully Over 1.08 million visitors looked at automatically enrolled at Master Trusts, as has already been into a workplace pension noted, TPR made it clear that Master TPR AE employer web page, and TPR Trusts have played a valuable role in held some 300 speaking engagements helping the consolidation of defined across the UK over the last year. contribution (DC) schemes. “These One of the more onerous duties on are one of the most effective ways for employers is the need to re-enrol staff members to save into secure and well- who opted out the first time round. run schemes,” TPR says. Re-enrolment duties occur every TPR emphasises in its July 2017 report three years for every employer. “We (the 2018 report had not yet appeared started communicating with large at the time of writing), that it is doing employers on re-enrolment based on all it can to help employers deal with their third year AE anniversary date. the duties imposed on them by AE. As more employers now start to have It has online tools and animated help re-enrolment duties, we launched and guidance on its web pages. “Our a new step-by-step guide taking online tools remain popular, with over them through the steps they need to 378,000 employers using our Duties complete, and by when,” TPR says. Pension Protection Fund makes a surplus despite hard times A spate of high-profile company position through 2017 to 2018. In its failures has not prevented the Pension report and accounts for the year ending Protection Fund (PPF) from growing March 31, 2018, the PPF reported its reserves and improving its funding a £6.7 billion surplus, up almost 8 | REVIEW OF THE YEAR
WORK & PENSIONS 10 per cent on the prior year. The PPF average return of the fund over the manages over £30 billion in assets and last three years has been 2.7 per cent, has over 250,000 members. decently ahead of its target figure of 1.8 per cent over Libor. The improvement in funding levels is despite the fact that the fund had to Commenting on the results, the PPF absorb some £1.2 billion of funding chief financial officer, Andy McKinnon, shortfalls in the pension schemes said: “Our success over the past year of failed companies. The failures has come amid a backdrop of political, include Carillion and Toys “R” Us, and regulatory and economic uncertainty, represent the biggest hit the PPF has so I am pleased to report that we have had to endure since it was established achieved such strong financial results.” in 2005. At the time there were dire Arnold Wagner, the chairman of warnings that the PPF would turn into the PPF, commenting on the task a “black hole” as the pension schemes carried out by the fund, said: “We’re of more and more failed companies acutely sensitive to the anxiety many tipped into it. employees inevitably feel if their Through the last financial year the employer becomes insolvent. Although report and accounts show that the PPF we can’t protect their jobs, I am proud started paying benefits to more than of how effectively our employees 65,000 new pensioner members. Some respond. We reassure those with DB 46 schemes transferred to the PPF pensions that the PPF protects them through the year. This number includes under the terms of the Pensions Act those transferred to the fund as part 2004 that established us.” of the restructuring of the British Steel Pension Scheme. Without the PPF, he pointed out, insolvencies would mean that many A good part of the reason for members of DB schemes would suffer The PPF had to absorb the improvement is that the PPF’s very serious reductions in their pension some £1.2 billion of investment portfolio outperformed its benefits and, too often, the loss of funding shortfalls in the pension schemes liabilities by 3.2 per cent, bringing its their entire accrued benefit, which of failed companies, funding ratio to 122.8 per cent. The would have a disastrous impact on their notably including Toys financial security in retirement. “R” Us The PPF gained a new CEO from the start of the financial year. On March 19, Oliver Morley joined the PPF from his position as CEO of DVLA, a post he has held since 2013. Commenting on Morley’s appointment at the time, Wagner said: “He brings to the role proven leadership skills, recognised success in engaging with stakeholders and a strong focus on the needs of customers. We have a proven team at the PPF and his leadership will ensure that the PPF enters the next phase of its development well placed to continue to protect the millions of people in the UK who belong to defined benefit pension schemes.” REVIEW OF THE YEAR | 9
THE PARLIAMENTARY REVIEW Review of the Year WPC inquiry into “Defined Ambition” pension plans In late November 2017 the Work and Pensions Committee (WPC) in the House of Commons launched its own inquiry into Collective Defined Contribution (CDC) pension schemes. These schemes are not yet allowed in the UK but are in widespread use in the Netherlands, Canada and Denmark. They were trailed as a concept in legislation passed in 2015 but were not cleared at the time. As the name suggests, CDCs are a The Work and Pensions type of retirement savings plan and Select Committee, have the potential to address some On the down side, those against CDCs chaired by Frank Field, of the concerns that policymakers argue that they run counter to the has launched its own inquiry into CDC and the public have about DC funds. current trend towards giving individuals pension schemes Another name for CDC schemes is greater freedom with their pensions. “defined ambition schemes”. The The committee’s thinking, however, major difference between them and was summed by its chair, Frank traditional DB schemes is that members Field: “What the Select Committee are not promised a certain retirement is aiming for is to retain some of the income. Instead the scheme targets, or best features of company schemes in has the ambition to pay, an adequate a different age when employers are level of index-linked pension for the life no longer willing or able to sustain of the pensioner, but that is an aim, the burden of final salary promises to not a contractual guarantee. See the employees, who could club together difference? and pool the risk themselves”. At the same time, they are different Since the committee’s enquiry, things from standard DC schemes, which have moved forward fairly dramatically. produce an individual pension pot. The In January 2018, Royal Mail offered to savings are invested in a collective pot, help draft the new regulations required and this pays out benefits to members. to bring CDC schemes into the UK. One of the interests CDC schemes For Royal Mail, CDCs offered a way offer to government, the WPC points of resolving a long-running pensions out, is that these schemes tend to like dispute with tens of thousands of staff. infrastructure investments, which are The importance of Royal Mail’s offer long term but pay a reasonably secure is that introducing CDCs requires return. secondary legislation that would take On the plus side, the committee months to write. Offering to take that notes, CDC schemes provide greater burden off the government’s shoulders assurance of retirement income and was inspired thinking. When the WPC’s more efficient pooling of risks and costs report into its inquiry into CDCs was than traditional DC schemes. At the finally published in July 2018, the same time they do not impose onerous committee explicitly commended Royal pension promises on employers. Mail and the union for their initiative. 10 | REVIEW OF THE YEAR
WORK & PENSIONS “We congratulate Royal Mail and of constructive industrial relations, the Communication Workers Union it opens the door for CDC to move on their groundbreaking agreement from abstract idea to practical to pursue the creation of a collective reality. This could transform the UK defined contribution (CDC) pension private pensions landscape,” the scheme. As well as being a model committee said. 2017-18 sees steady improvement in DB funding levels TPR publishes monthly figures on the By the end of June 2018 the deficit totality of the funding deficit for all UK was down still further, to £85.6 DB schemes combined. In December billion, having shot up in May, as a 2017 TPR reported that the aggregate consequence of stock market turmoil, deficit of the 5,588 schemes in the PPF to £94.0 billion. Total assets were 7800 Index shrank from 87.7 billion at £1,606.9 billion and total liabilities the end of October to £87.6 billion by were £1,692.5 billion. the end of November. The Taylor review and the gig economy work over the last decade have left “traditional” employment law trailing in the dust. It is pretty clear to most people, in government and out, that change is required to bring UK law into line with current practices. The Taylor review was a first stab at coming up with recommendations. Taylor makes a number of recommendations, but the one that got the most media attention was his suggestion that workers for firms The Taylor Review was commissioned by the such as Uber and Deliveroo should be government to look In July 2017 Matthew Taylor, chief classified as dependent contractors, into modern working with extra benefits. executive of the Royal Society of Arts, practices published his “independent review of For Taylor himself, the thing that modern working practices”. Taylor was came out most strongly was what he asked to consider the overall implications termed “one-sided flexibility in favour of new forms of work on worker rights of employers”. “One-sided flexibility is and responsibilities, as well as on the where employers seek to transfer all risk obligations and freedoms of employers. onto the shoulder of workers in ways As the law firm, Brodies, notes in that make people more insecure and its summary paper on the review, makes their lives harder to manage. It’s there is a general consensus among the people told to be ready for work or both employers and employees that travelling to work, only to be told none the transformations we have seen in is available,” he said. REVIEW OF THE YEAR | 11
THE PARLIAMENTARY REVIEW Review of the Year The Taylor report went down well with including employers’ national insurance both government and the media, but (NI) contribution, which is a payroll tax some of his recommendations look by any other name, the more incentive either like non-starters, or sound like there is for employers to utilise the well-meaning platitudes, such as his gig economy instead of giving people recommendation that government permanent jobs. However, both the introduce a national strategy to levy and NI are very much here to stay provide good work for all. He also for the foreseeable future. wants government to “avoid further increasing the non-wage costs of Another point he made was that it employing a person, such as the would be better if cash jobs were apprenticeship levy”. phased out. The cash economy is worth Taylor’s reasoning is clear; the more some £6 billion a year, much of which of these non-wage costs there are, is “off-the-books” and escapes tax. Moving on from the Taylor review Taylor succeeded in provoking a number of detailed responses. His recommendations were then the subject of a joint report, published in November 2017, by two House of Commons committees, the Work and Pensions and the Business, Energy and Industrial Strategy committees. The nub of the problem that both Taylor and the committees are addressing is very clearly stated in the latter’s preamble to the report. “[There are] concerns that changes in the world of work, while contributing The expansion of to Britain’s prosperity, have also driven self-employment the growth of a vulnerable workforce. the recommendations are bound to provides opportunities The expansion of self-employment and for workers as well as be taken seriously by government exposing some to extra business models built around flexible when – and if – it gets time to draft vulnerabilities work on digital platforms promise legislation on the matter. At the positive opportunities for entrepreneurs, time of writing the Conservative workers and consumers alike. But these government was heavily split over changes also create confusion about the Theresa May’s Chequers plan for Brexit, rights and entitlements of workers, and which envisages Britain staying in the add to the potential for exploitation. EU’s customs union. This is totally Evidence tells us this exploitation is unacceptable to many in the “Leave” already occurring.” camp and caused a number of senior ministers to resign in protest, including This being the case, the committees the Brexit minister, David Davis, and the set out in their report to advise foreign secretary, Boris Johnson. government on the steps they think are needed to address the problem. With May’s continuing role as prime This is not of itself legislation, but minister uncertain and with the 12 | REVIEW OF THE YEAR
WORK & PENSIONS committees is that employment legislation up to this point in time has focused solely on bona fide employees, those who are indisputably employed by a company and are thus covered by legislation defining employee and employers’ obligations and duties. The self-employed are manifestly not covered by employment law. The committees are unequivocal in stating that government needs to close It is estimated that the loopholes that enable what they term gig economy employs “dubious business practices”. In the around 1.3 million government in turmoil, it is impossible people in the UK words of the committees’ report: to see when parliamentary time could be allocated to bring forward “Recent court cases have exposed a any new legislation. Nevertheless, pattern of companies using bogus the committees’ report remains an self-employed status as a route to important guide to political thinking cheap labour. Implementing a model of on how to protect workers in the gig worker status by default for companies economy. with substantial dependent workforces currently labelled as self-employed That the issue needs addressing can would better protect such workers. The be seen from the fact that according onus would be on the firm to prove to the committee report there are self-employed status, when disputed, 900,000 people in the UK on zero rather than on the worker to do so hours contracts, and some 1.6 million through the courts.” temporary and agency workers. The gig economy is estimated to employ some As a measure this looks rather more 1.3 million people. promising, as does the suggestion that companies who lose a second tribunal The committees held evidence sessions case on these issues, having lost the with both Matthew Taylor and Professor first already, should be subject to higher Sir David Metcalf, the government’s fines. “Changes to legislation to enable director of labour market enforcement, class actions to establish employment as it pondered the next steps. status would also minimise the The issue facing Taylor, the government burden on individual workers,” the and the House of Commons report argues. Consultation on agency workers In February 2018, the government recruitment sector plays an important introduced another consultation role in ensuring the smooth working stemming from the Taylor review, of the UK labour market, mediating namely its consultation on Taylor’s as it does between employers seeking recommendations with respect to workers and people seeking work. agency workers. Employment agencies who introduce people to hirers, and employment The review made a number of agencies who engage people to work recommendations in this area. The on temporary contracts for third parties, consultation points out that the are both covered in the consultation. REVIEW OF THE YEAR | 13
THE PARLIAMENTARY REVIEW Review of the Year There is already a robust regime in The consultation was seeking views place, with the sector being regulated on whether the government should by the Employment Agencies Act 1973 amend the 1973 Act to improve the and a code of practice set out in the transparency of information, and Conduct Regulations. The regime is perhaps have the director of labour enforced by the Employment Agency market enforcement extend or alter the Standards (EAS) Inspectorate. Taylor remit of EAS. wanted to see more clarity on who The consultation also sought views on was responsible for paying temporary whether the government should repeal workers and clarity on the rates of pay the legislation that allows work seekers and any deductions. At the same time, to opt out of equal pay entitlements any changes introduced have to ensure (known as the “Swedish Derogation”). that work seekers remain confident in The closing date for the consultation using the sector. was May 9, 2018. The Director of Labour Market Enforcement Strategy for 2018-19 In May 2018, David Metcalf, the director of labour market enforcement, published his first strategy document, to cover the period from 2018 to 2019. As with the Taylor review, Metcalf takes as his starting point what he calls the “profound changes” in the labour market over the last four decades. “The employment relationship has fissured and the average workplace size has fallen. Trade union membership, the coverage of collective bargaining and labour’s share of our national income have all declined markedly. Hand in hand with such changes came the realisation that labour market laws and regulations are not being fully David Metcalf has pointed to the enforced,” he says. Metcalf undertook a consultation on “profound changes” the directorate’s strategy in the summer that the British labour Metcalf was appointed to this newly market has seen over created post in January 2017. His remit and autumn of 2017. His approach, the last four decades covers the national living/minimum he says, is based on the principles that wage, the Gangmasters and Labour have influenced enforcement policy Abuse Authority and the Employment in countries such as the US, Canada Agency Standards Inspectorate. His and Australia. He expects to prioritise, remit covers the whole spectrum of based on the probable level of severity labour market non-compliance, from of problems, to ensure deterrence errors of omission through employer and that enforcement has a long- ignorance to outright criminal term, sustainable effect on employer exploitation of workers, from low level behaviour and that each layer of an to the most severe offences. industry is affected by enforcement. 14 | REVIEW OF THE YEAR
WORK & PENSIONS He points out that getting a grip on the suggests that some £4.7 billion is real data about non-compliance has its misappropriated from agency workers challenges. You can’t rely on worker each year, the equivalent of 15 per cent complaints alone, as barriers such as of the agency industry turnover. a lack of awareness of employment Among the remedies he suggests are rights, and fear of reprisals from the the right to a payslip for all workers, employer, are significant. However, showing total hours worked and the based on statistics from the Office for hourly rate of pay, and improving the National Statistics (ONS), it is likely that complaints channel. He also wants some 342,000 jobs across the UK were better information on rights including paid below the national living wage in a statement of rights to be produced 2017. This amounts to around 1.3 per on week one of a person taking up cent of all employee jobs. The unpaid employment or agency work. wages bill amounted to some £3.1 billion for the full year 2016 (the 2017 Metcalf was also worried by the figures are not yet available). Around perceived low risk of an investigation by half this sum is thought to be unpaid enforcement officers. He also feels that holiday pay. the scale of financial penalties for those found to be non-compliant is too low. Metcalf points out that figures estimated by one stakeholder, He plans another consultation to supported anecdotally by others, inform his 2019-2020 strategy plan. Hermes judgment yet another landmark case for the gig economy and holiday pay. The GMB union hailed the judgment as a “landmark” ruling for the gig economy. Tim Roache, the GMB general secretary, was reported as saying: “This is yet another ruling that shows the gig economy for what it is – old fashioned exploitation under a shiny new façade. “Bosses can’t just pick and choose which laws to obey. Workers’ rights were hard won; GMB isn’t about to sit back and let them be eroded or removed by the latest loophole In June 2018, an employment tribunal employers have come up with to make ruled that a group of 65 In June 2018, in yet another seminal a few extra quid,” he commented. Hermes couriers were judgment for the gig economy, an workers rather than self- employment tribunal ruled that a group The judgment has implications for employed contractors some 14,000 Hermes couriers across of 65 Hermes couriers were workers the UK. Frank Field MP, and chair of rather than self-employed contractors. the Work and Pensions Committee, The couriers took Hermes delivery himself the author of a scathing report service to the tribunal claiming that on working conditions at Hermes, said they had been denied basic workers the ruling “ranks among the most rights, such as the national living wage substantial judicial interventions ever”. REVIEW OF THE YEAR | 15
THE PARLIAMENTARY REVIEW Review of the Year A Hermes spokesperson said that the Association of Independent Professionals ruling was likely to be appealed. “It and the Self-Employed, said it was goes against previous decisions, our unacceptable for policymakers to rely understanding of witness evidence and on costly, time-consuming court cases what we believe the law to be,” the as the first port of call in determining spokesperson said. The Independent employment status. Uncertainty about newspaper reported that Simon who is, and who is not, self-employed, McVicker, director of policy at The needs to stop, he said. Scotland introduces its own additional income tax bands The start of the new tax year on April 6, 2018, saw the new Scottish income tax system coming into force. The Scottish parliament gave the nod to the tax band changes alongside the Scottish government’s budget in February. The Scottish finance secretary, Derek Mackay, called the new system “more progressive” but others have warned that it could trigger a move south of the border of a significant portion of Scotland’s wealthiest residents. The change sees the end of Scotland mirroring the Westminster parliament’s three tax bands of a basic rate at 20 The Scottish Parliament per cent, a higher rate of 40 per cent voted to introduce and a 45 per cent top-rate band. An article in The Scotsman pointed out different income tax that many wealthy Scottish families bands from the rest of Instead, Scotland now has a 19 per Britain have second homes and other property cent starter rate for those on low elsewhere in the UK and changing incomes, the standard 20 per cent their designated place of residence band and a 21 per cent band for those would be relatively straightforward and above the median salary. It also adds a inexpensive for people in that position. percentage point to the higher and top rates, which now stand at 41 per cent MacKay argues that the changes, taken and 46 per cent respectively. together with the expected increase in the tax-free allowance across the UK, According to Mr Mackay, the tax means that around 70 per cent of Scots changes are projected to add an taxpayers will pay less in 2018/19 than additional £219 million, which will be they did in 2017/18. a boost to the Scottish Treasury coffers without the need for cuts in other Many of the concerns mentioned above services. However, market watchers are are alighted on in the following articles warning that the Scottish government from this year’s Parliamentary Review could lose at least that much in representatives, who give their personal lost taxes if a modest proportion of take on how political policies and the Scotland’s wealthiest citizens move. economic climate are affecting them. 16 | REVIEW OF THE YEAR
WORK & PENSIONS Willson Grange New headquarters (far right) for Willson Grange on Liverpool’s waterfront Stuart Willson, CEO W illson Grange is a wealth management company based on the Wirral, Merseyside. Founded in 2000, the company is preparing for a move to new offices on the Liverpool waterfront in September 2018 and the launch of a new wealth management career development centre. CEO FACTS ABOUT Stuart Willson discusses how they are planning for the future in Willson Grange order to meet the needs of the next generation of clients. »» CEO: Stuart Willson »» Established in 2000 Since our last entry in The Parliamentary Review in 2016, we have continued to »» Based in Wirral, Merseyside meet the challenges of the sector head-on. Total funds managed on clients’ behalf »» Services: Advice on investment now total £420 million, from the £300 million as reported in 2016. management, inheritance and estate planning, tailored Like any growing business in this sector, we are now having to think hard about advice for retirement and the future. Our focus is on ensuring that we retain our clients’ confidence and later life, corporate financial continue to develop our services. As some of our current team of long-established planning and protection for advisers approach their own retirement age, we will need stringent plans in place families to allow the company to grow and prosper. »» No. of employees: 45 Developing our sector »» Funds under management: £420 million Looking closely at the nation’s future wealth projections, we can see a real need »» 4,000 clients in the UK to create the next generation of advisers. Research commissioned by St. James’s »» www.wgcfp.co.uk Place Wealth Management and undertaken by Capital Economics (published June 2017) shows us that there is an estimated £6.6 trillion of wealth held by people aged 55 and over in the UK – of which some £920 billion will be gifted to younger generations over the next three decades. It’s an unprecedented situation, yet we’re facing a real shortage of financial advisers at the same time. WILLSON GRANGE | 17
THE PARLIAMENTARY REVIEW Highlighting best practice “ Because of increased regulation and professionals who are motivated and in advisers retiring from the sector, touch with a new generation of savers. Research the number of Financial Conduct shows us that Authority (FCA) registered practitioners has declined sharply in recent years. Better focus there is an According to moneymarketing. Willson Grange now regularly helps co.uk “Tackling the crisis in adviser more than 4,000 clients to build estimated recruitment” (December 2016), adviser and protect their finances through £6.6 trillion of numbers have reduced from 250,000 in 1990 to less than 25,000 today. a carefully managed portfolio of investments and protection policies, wealth held by These are quite staggering statistics, including pensions, ISAs, life assurance and trusts. Towards the end of 2017, people aged when you consider that, according to we strengthened these offerings while the Financial Reporting Council’s ‘Key 55 and over in facts and trends in the accountancy developing a succession plan that will carry us forward for decades to come. the UK – of profession’, (July 2017) and the Solicitors Regulation Authority’s Part of that plan is the new Willson which some “Population of practising solicitors Grange Wealth Management Career from July 2009 to Dec 2017”, there £920 billion are more than 350,000 registered Development Centre, which will become fully operational in September will be gifted accountants and 140,000 solicitors nationwide. We have to consider 2018. Based in modern office space on Liverpool’s new waterfront to younger where future financial advisers are development, Princes Dock, the centre generations over the next “ coming from. We don’t just mean the highest-qualified, we mean the client- friendly advisers, who understand families’ individual circumstances and will enable suitable trainees to qualify and register as wealth managers and to build up their own business. We expect our intake numbers to grow three decades can translate their expert knowledge year on year. into what they need to know. A structured three-phase programme Exacting new standards and regulation allows carefully selected trainees to are crucial of course, but to keep study for professional qualifications, those standards going well into the gain practical experience and achieve future, there is a real need for younger FCA registered status, typically over The need for qualified two years. Trainees benefit from wealth management advisers is growing tailored coaching from established Willson Grange advisers with field- based experience of working with real clients, while they will also be encouraged to develop a personal marketing plan for building their own wealth management business in the future. We are not looking necessarily for skills and experience gained within the financial services sector. What is most important is that our future advisers come to us with a well- rounded background, transferable skills and core values that enable them to succeed in a sometimes tough, but very rewarding, profession. 18 | WILLSON GRANGE
WORK & PENSIONS Wealth management requires the construction of a trusting relationship between adviser and client. A wealth manager will aim to stay with their client throughout their life, helping them and their family to adapt to changes in the economy as well as to changes in their own personal circumstances, their current ambitions and future needs. It’s a profession that relies on a high degree of caring and understanding among its practitioners as well as sound financial knowledge. Challenges The social and financial landscapes Trainees will gain FCA have changed significantly over registered status typically the past 20 years. People are, on As we’ve mentioned, the millennial over two years average, living longer; they are leading generation will be beneficiaries more active lives beyond traditional of £920 billion over the next 30 retirement age, and as such will need years. Wealth management for this their money to work harder for them generation will be quite different to to enjoy their later years. that of older generations. This is the first generation to have grown up fully Relying on a state pension is no longer “ immersed in, and fully embracing, our an adequate option for many people. digital world. Mobile services such as Individuals and families will want and need expert and trustworthy advice Paym, Apple Pay and Android Pay are Most millennials becoming more frequently used, and to help them plan out their finances traditional methods such as cash and still regard the and put them on a secure footing for the future. cards are being left behind. human touch as Over the coming decades, it’s expected It’s something of a relief, then, to find that most millennials still regard a more important that there will be significant levels of human touch as being more important than technology wealth transfer. While young people than technology when it comes to may have money coming their way, it financial advice and critical investment when it comes doesn’t necessarily mean they can use it freely or frivolously. They need the decisions. to financial patience, the will and the know-how A 2017 survey by the Legg Mason Global Investment group saw 53 per advice and to make it last, potentially for their entire life. They will need to learn to save and plan, to make sure they don’t waste the opportunities they have cent of 18 to 35-year-olds agreeing with the statement, “personalised customer service is important and critical investment “ been given. you can never replace that with decisions technology”. Most millennials still regard the human touch as more The human touch important than technology when it With the advance of algorithms and comes to financial advice and critical robot technology in the modern investment decisions. This is why financial world, it’s good to know that retaining our human touch is more young adults still want face-to-face important than ever. advice from a living, breathing expert. WILLSON GRANGE | 19
THE PARLIAMENTARY REVIEW Highlighting best practice Beacon Wealth Management B eacon Wealth Management, founded in 2001, was the first chartered financial planning company in Cambridgeshire. With approximately £150 million worth of funds currently under management through their in-house discretionary investment team, Beacon have won a number of awards and earned praise from the community for their range of ethical investment options. Owner and managing director Tony Larkins discusses the growth of the young firm and explains how an ethical and community outlook is an important aspect of their ethos. At Beacon, we are not only proud to be the first chartered financial planning company in Cambridgeshire, but also to play an important role in our community as a local business. We were established in 2001 as a financial advice firm, working on a commission basis, but we diversified our services in 2010 and became a Tony Larkins, owner and wealth management practice, working on pre-agreed fees. Of our management managing director team of five, four are chartered in their respective fields and all five have been with the company for over ten years. Our services Currently we offer financial planning for pensions and retirement, employee FACTS ABOUT benefits, savings and investments, long-term care, estate and inheritance planning, BEACON WEALTH mortgages, separation and divorce and personal and corporate protection. From MANAGEMENT our current team of 24, there are only four who work as financial planners. Of this small group of dedicated professionals, one concentrates on mortgages, one on »» Owner and managing director: employee benefits and two on financial planning. The business has seen continued Tony Larkins growth in fees and income since 2008, while we have also increased the number of »» Established in 2001 funds managed and staff. »» Based in Kimbolton, Cambridgeshire To us, financial planning is about helping our clients identify short, medium and long-term financial goals. These may be big events such as having a child, getting »» Services: Independent married, paying off a mortgage or retirement. For many clients, however, it is simply financial planning and wealth about living comfortably or reducing their family’s exposure to inheritance tax. management »» No. of employees: 24 Our role at Beacon is to help our clients achieve their goals through the creation of »» www.beaconwm.co.uk feasible and attainable financial plans. By analysing their current situation, we can make it clear from the outset which of their objectives are realistic. Once a plan is in place, we can help track their progress and continue to offer them advice going forward. Our funds are managed through ten different risk rated portfolios, five of which are ethical and five of which are whole of market. In 2017, according to FE analytics data, our moderate-risk whole-of-market portfolio had the best returns – 12.9 per cent – out of all 140 listed funds in the same category. The same data also revealed that our more cautious ethical investment portfolio recorded returns of 10.9 per cent, which was again better than all other comparative funds. 20 | BEACON WEALTH MANAGEMENT
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