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From the Chairman In this edition:
and CEO Warwick and Stanthorpe
Wonderful volunteers
3
6
We must Foundations Wedding of the year 7
be ready for for better Olympians to watch 8-9
NDIS quality of life A self-directed journey 12
The National Disability Insurance Moving forward as an organisation and as
Scheme continues to be on the agenda a sector, there are many issues to consider Paul moves on 13
for politicians and media. We always such as improving living conditions of the
knew there would be peaks and people we support.
troughs along the way but, importantly, One of Endeavour Foundation’s key
Endeavour Foundation continues to programs is At Home With Choices, which
ready itself. is building modern houses with no more than
We aim to be a disability service four people living in each. A primary aim is to
provider of choice. We must have a assist people to develop independent living
strong position in the new disability skills in a supported environment.
landscape which is being re-drawn A recent report which evaluates the quality
now and will continue to be so over of life outcomes for people in new houses
the next few years. in Maryborough and Durack is positive on
We won’t be able to establish just several fronts.
who is eligible for NDIS support for Improvements were identified in personal
some time. However, from an development, social inclusion, and n winner
Endeavour Foundation perspective it interpersonal relationships. For example, Feedback competitio
we asked for your
is worth reminding ourselves where we there are opportunities to participate in In our Autumn edition,
w-look magazine.
are at in New South Wales, Victoria, household tasks. One person said “I can do feedback about the ne
wa s drawn as the
and Queensland. more jobs in my new house – it is better”. And Barbara Brumby
gh t Ce ntre travel
Away from those areas where it has People can be more active in the community, winner of a $400 Fli
“It wa s tru ly uplifting
already been launched, the NDIS will such as going grocery shopping. prize. Barbara said,
nit ies no w being
roll out on a widespread scale from July There are also challenges and areas for to see the opportu
wit h an int ell ectual
2016 in each of those states. All eligible improvement. We will monitor the research offered to people
tions Barbara!
residents will be covered by July 2018 outcomes and implement changes. We must disability.” Congratula
in New South Wales, and by July 2019 review our performance continuously in
in Victoria and Queensland.
The wheels may be turning slowly,
preparation for the new-look disability sector.
Most importantly, changes must improve the
What people are saying
but they are turning. quality of life of the people we support. about the NDIS
facebook
“[The NDIS] is a national issue that not only touches
the lives of many thousands of people every day, but
we all need to know that we have a workable system
if we ever need support of any kind.” – Debbie
Grant Murdoch David Barbagallo “It’s great that the NDIS has started to change people’s
Chairman CEO lives but as a mother with a child with a disability and
working in the industry, I have seen both sides of the
coin and see the flaws. If they are not fixed it could be
disastrous.” – Joanne
“Don’t mess with the NDIS but I am certainly happy for
you to iron out the bugs! Right now I feel we have one
flawed system being replaced by another. Still so many
important questions without answers…” – Jodie
twitter
“The NDIS is handing us the key to our own potential.
We can contribute to the economy and be of use.”
– Karni
“We’re talking about generational change, we’re
talking about people with a disability being welcomed
into the community, a world where it’s not strange to
see someone with a disability.” – Kurt
“We must ensure that students with a disability are not
left behind in whatever education system we have.”
– Phineas
We would love to hear your comments, thoughts, reactions and ideas. Keep in touch with us at
Phone: 07 3908 7138 | Email: newsletters@endeavour.com.au facebook.com/endeavourfoundation
Mail: Newsletter, PO Box 3555, Tingalpa DC QLD 4173
If you no longer wish to receive this publication please call 1800 63 40 40. Find us on twitter @endeavourf
2 | endeavourAround our
regions
warwick and
1
1
stanthorpe
2 3
2
4
4
6 7
5 8
1. Tanya Ryan keeping fit at Sports Ability. 6. S
usan Adamson (left) working with twisted willow branches
2. Kim Spendelove and friend at the circus in Warwick. alongside Carol Parkinson, who is the Coordinator of the
Whistle Stop community project.
3. Suzanne Hepple enjoying a winter’s day in Stanthorpe.
Joe Potts sorts plastic bottles in the recycling process
7.
Kim Davies is one of a number of people who help with
4.
at the Warwick business service.
the gardening at the Whistle Stop Heritage and
Community Garden in Stanthorpe. 8. Billy Van Kuyck measures the fibro to build hearths.
Scott Maher straps a cardboard bale at the
5.
Warwick business service.
endeavour | 3Every person
counts
Many strategies and plans
are being developed to move
Endeavour Foundation towards
the introduction of the National
Disability Insurance Scheme.
One of them, the Individualisation of
Block Grants Pilot Project is focusing on ten
Endeavour Foundation sites in Queensland
and is due for completion by February 2015.
National Business Manager, Vickie
Bachmann, who is leading the project, Funding the future: The block funding project
has many positive aims.
says the changes will result in clear
individual funding arrangements for each most equitable arrangements that reflect each Communication is taking place with people
person, based on needs and fairness. person’s interests within the existing block supported in nominated locations, and their
“With the input of people supported at the funding provided by the State government.” families, to explain the process and invite
pilot sites, as well as their families or decision The reference group includes people their involvement. Further updates are
makers, we will come up with a process that with a disability, parents and family members being provided as developments happen.
enables that to happen.” of participants in the project, staff from other People involved with the pilot can provide
The fairest and most equitable process service providers, and Endeavour input or raise their concerns with their
determined through the pilot will be used by Foundation staff. Endeavour Foundation contact or through
Endeavour Foundation and the rest of the sector The project team is keen to explain that there their representative on the reference group.
to individualise block grants from next year. won’t be any changes made during the life Endeavour Foundation staff can provide
“The involvement of those included, their of the project. It is expected that participants input directly to their management. The
families and guardians is very important,” will continue to receive the same type and project team can also be contacted directly,
said Vickie. amount of services as they currently have. or emailed at individualisingblockgrants
“We need to take each person’s situation “The pilot will eventually result in everyone @endeavour.com.au
into account and how they can be best placed being better prepared for self-directed For Endeavour Foundation itself, the pilot
for the future. This will take time, but will be funding under the NDIS,” said Vickie. supports the organisation’s preparation for
worth it in the long run.” “This is a positive change for people with a the NDIS when it rolls out nationally. It will
“Combined with advice from a reference disability, enabling them in the future to have enable the organisation to help people
group, we will determine the fairest and increased choice, control and independence.” move smoothly into the new system.
important
Changes: Bernie Scobie OAM
Planning is so and family will be involved in the
project, as Queensland disability
services prepare for the NDIS.
Endeavour Foundation Gold Coast He believes the changes will be good as
Area Committee Chairman, Bernie long as everyone’s interests are looked after.
Scobie OAM, whose brother-in- “The new arrangements need to take
law, Graham Heiniger, lives in each person’s situation into account
because they can change from week to
supported accommodation at
week. We also need to make sure that
Southport, says wide consultation what we plan and do now is good and
is important to the successful proper for some time.”
individualisation of block grants. Bernie would like to see some training or
Graham will be one of the people who moves guidance to help people work with the new
from block funded support to an individualised arrangements. He feels that it’s important
arrangement as part of the project. for people to understand the true cost of
“Everyone should have an equal opportunity the support each person needs, in order
to have their say,” said Bernie. to better plan for the future.
4 | endeavourQA a n d Ever wondered about the results of our Family
Satisfaction Survey? We asked independent survey
analyst, Queensland University of Technology’s
Associate Professor Cameron Newton, all about it.
Why is the Endeavour Executive and Senior Management –
Foundation Family What areas are covered Somewhat satisfied. The highest ratings
Satisfaction Survey important by the survey?
were attributed to the Community and
and how is it conducted?
Advocacy Support Unit and Support
Endeavour Foundation The survey assessed Groups. Many respondents felt that there
has conducted a Family satisfaction across a range were too many managers and those funds
Satisfaction Survey for the of Endeavour Foundation could be better used to hire support staff.
past seven years to ensure services. Each service was
that services are having a positive impact rated on a range of aspects such as
What were some of the
in the lives of people with disability – skill development; support for personal positive survey findings?
meeting people’s needs now and into the goals; staff communication and feedback;
future. The survey is part of Endeavour staff attitudes and skills; involvement
Foundation’s commitment to continual in decision-making; flexibility in service The survey shows that
improvement. The survey is distributed to delivery; personal planning process; overall satisfaction levels
3,300 potential participants and replies cleanliness, comfort and surroundings. have increased since the last
are sent to Queensland University of While there were large regional survey. Across all services,
Technology for confidential data treatment variations, we were able to determine survey results showed high satisfaction
and analysis. This method ensures that a mean satisfaction rating for each rates with staff attitudes and skills.
Endeavour Foundation is not privy to service area. The possible ratings
any confidential information and that the range from mostly dissatisfied through
What were some of the key
. identity of respondents cannot be known to mostly satisfied. Overall assessments areas for improvement?
by the organisation. Most respondents to were as follows:
the survey (more than 75%) were parents Business Services – Somewhat/mostly
, of a person with a disability who accesses satisfied. Mainly driven by staff attitudes, Communication procedures
Endeavour Foundation services. staff skills, cleanliness and comfort, and were often a central issue. The
support for personal employment goals. turnover of employees and use
Learning & Lifestyle, Post School of casual staff continues to be
How many respondents a cause of dissatisfaction due to lack of
Services – Somewhat/mostly satisfied.
were there? continuity for people accessing support.
Driven by value for money, flexibility,
and staff skills. Employee safety at worksites, and
attention to the hygiene and appearance
We received responses from Accommodation Support – Somewhat/
of people we support, were also raised.
511 families of people who mostly satisfied. Highest-rated aspects
Some services could better match the
access Endeavour Foundation were staff attitudes, cleanliness and
demands of work to client skill levels.
services. comfort, staff skills, involvement in decision
making, and health and wellbeing.
What are some of the
Respite Services – Somewhat/mostly recommendations made
How do the 2013 survey
results compare with satisfied. Value for money was the top as a result of the findings?
previous years? driver, although staff attitudes, and both
staff communication and staff skills,
The recommendations
were rated highly.
Overall, Endeavour Foundation include an audit of Endeavour
received exceptional Contract Transport Services – Foundation’s communication
satisfaction ratings across Somewhat/mostly satisfied. Driven by staff mechanisms, styles and
all services which has also communication and feedback, availability procedures; investigation of the reasons
been the case in previous years. In and reliability, and fees and charges. Poor for staff leaving and an assessment of
2013, results were actually higher than communication, particularly around pick up the organisational culture to assist with
any previous survey, showing that the times, was a problem for some respondents. reducing staff turnover levels; and the
quality of service is extremely valued and Head Office – Somewhat/mostly review of training and procedures around
of great assistance to clients and their satisfied. Contact with Head Office personal care processes, safety and
family members. By examining the details was rated as very satisfactory, with sun protection. Members of the Executive
of the identified opportunities to improve, staff communication and attitudes rated Management team are responding to
Endeavour Foundation can continue to similarly highly. A change in the format specific survey findings with actions for
build on this overall success. of payslips has not been well received. change in each division.
endeavour | 5Celebrating the
power
volunteering
of
Endeavour Foundation’s more than 1,100 volunteers
are worth their weight in gold and National Volunteer Judy Higginson
Thank you: Ma
ckay business
is Endeavour service voluntee
Week 2014 last month was an opportunity to Foundation Vo
lunteer of the r
Year.
acknowledge their dedication and hard work.
To celebrate their amazing contribution, theme ‘celebrate the power of volunteering’, The Penrith store manager Joan Frare
morning and afternoon teas were held at for the first time Endeavour Foundation said, “Although Silvia only works four hours
many stores and services during the week. recognised four outstanding volunteers for a week, she gives so much more of her time
Every volunteer received a personally- their commitment. One exceptional person at home with mending and fixing things as
signed certificate of appreciation from was named as Endeavour Foundation’s well as visiting weekend garage sales for
CEO David Barbagallo. Volunteer of the Year. bric-a-brac to donate to the store.”
Mr Barbagallo said volunteers are the This accolade went to Judy Higginson, an Moreton-Sunshine Coast Area sub-
mainstay of Endeavour Foundation and administration volunteer at the Mackay committee chair for events and fundraising
thanked them for their on-going commitment. business service in Central Queensland. volunteer Heather Christie, and recently-
“If there’s one thing National Volunteer Week Inspired by her two daughters, both of whom retired Tewantin store manager Judith
highlights, it is that these are dedicated, are living with a disability and work at the Murray, were also finalists.
community-minded ordinary people who Endeavour Foundation site, Judy decided “I do what I do because I love the cause
do extraordinary work to assist people she wanted to become a volunteer to give and to be appreciated like this is an added
with a disability,” Mr Barbagallo said. something back to her local community. bonus,” Ms Christie said.
“We’re immensely grateful for the support “I’m absolutely shocked and very surprised “I’ve loved doing it because of the cause –
of volunteers and the powerful role they to receive this award,” Judy said. working in a happy store raising funds
play in contributing to improve the lives Silvia Arnold of the Penrith Endeavour to support people with a disability,”
of people with a disability.” Foundation Recycled Clothing store in Ms Murray said.
To mark the 25th anniversary of National Sydney was a finalist for the second
Volunteer Week and to highlight this year’s consecutive year.
Judith M
urray
Heather Chri Silvia Arnold
stie
Endeavour Foundation offers a wide variety of volunteering options including recycled clothing stores,
disability services, commercial enterprises and events. Anyone interested in volunteering should contact
Volunteer Coordinator Kimberly Pullen on (07) 3908 7253 or email k.pullen@endeavour.com.au for more details.
6 | endeavourCongratulations “I had tears of joy”
– Annie
a n d
celebrations
“It was a bit of a shock but the
wedding was really nice” – Annie
Enough said…
“Spending the day with family and friends was lovely” – Mark and Annie
On 28 March 2014,
Mark and Annie Blasdall
renewed their wedding vows
on their 22nd anniversary.
This was no ordinary occasion.
A special ceremony was held at the
business service at Wacol, south west
of Brisbane where Mark works, in order
to replace their wedding photos which
were lost in a house fire. “It was a lovely surprise seeing my Dad who
Guests who were at their original travelled from Mt Tamborine” – Annie
Annie with her father John, Mark with his
wedding, and other family, friends and mother Lorraine, and Penny and Bob.
colleagues were there to share the day.
Mark’s brother flew in from Sydney
to celebrate, there were flowers from
local MP Bernie Ripoll, while Moreton-
Sunshine Coast Area Committee
member and celebrant Deborah Taylor
travelled from the Coast to do the
honours. All in all, it was a glorious
occasion…and a huge surprise for Annie
from whom it had been kept a secret!
Congratulations to Mark and Annie “Thank you to everyone who helped with the
on your special day. flowers, hair, dress, make-up, rings, the vows, “It made me happy to see Annie so happy when I told her we
food and photos, and to everyone there who made weren’t really going to the movies but were renewing our wedding
it a very special day” – Mark and Annie vows instead, and everything was organised” – Mark
Thank you to everyone who helped to make this a wonderful day, including celebrant Deborah Taylor, Jason Dickfos for new wedding rings,
Ninjasnaps Photography www.ninjasnaps.com.au, King of Cakes www.kingofcakes.com.au, food from Bidvest www.bidvest.com.au
endeavour | 7Olympians
national stage
ready for the
It’s a life-changing event for which only a few are selected, but a number
of athletes who work for Endeavour Foundation will head to Melbourne
to compete at the tenth Special Olympics National Games, as part of a
group of more than 1,000 sportsmen and women.
Adam Knust
Adam Knust has dedicated more than For football, he has won gold at both the Trans-
10 years of his life to playing sport, competing Tasman Tournament and the Queensland State
in numerous Special Olympics events and Games. He has also represented Australia
supporting the organisation in a variety of ways. in swimming and competed at the inaugural
The athlete’s commitment has certainly paid Special Olympics Asia Pacific Games.
Adam Kn
ust
off – he has been selected to compete in He competed in freestyle, breaststroke
the soccer at the Special Olympics National and the relays, winning a swimming gold
Games and will be travelling to Melbourne later medal in the 100 metres breaststroke.
this year. Now that he has achieved national A testament to the ‘practice makes perfect’
selection, he can’t help but count down the mantra, Adam trains on weekends and at night, [the National Games] as team support for
days to the opening ceremony. “I’m proud to as well as logging countless hours playing for another sport and my dad hopes he can
represent Queensland, the team I am playing fun at home. He fits his training around work attend to watch me,” Adam said.
with,” he said. “It was so exciting to find out I was at our business service in Gladstone and his The all-round sports talent plans to represent
selected for the national competition.” Adam contributions to the local Gladstone community Queensland with pride. “This is an amazing
has been part of the Special Olympics before, as a member for the Special Olympics. opportunity,” he shared. “I hope to win gold,
competing in a range of sports including football, It all comes together with support from play my best and have fun!”
basketball, tennis and sailing, and already has his family. “My family are very proud and
several medals to his name. excited for me. My mum will be attending
Nicole Groth
Sportswoman Nicole Groth had her start in The athlete’s sporting abilities extend beyond
ten-pin bowling 28 years ago, and that decision the bowling lanes and she has competed in
is taking her to compete on the national stage. race walking at numerous Special Olympics
For the Geebung business service employee, events. She won an impressive two gold
travelling to Melbourne for the Special and two silver medals for the sport at the
Olympics National Games is the culmination of Special Olympics National Games in 2010,
years of training and dedication to the sport. and represented Australia at the Special
Nicole is one of 202 sportsmen and women Olympics Summer World Games in 2011
to be selected for Queensland representative in Athens, Greece.
honours. “It will be great to play against people All these successes come from her hard work
Nicole Grot
from all over Australia,” she said. and dedication to the sport. The bowler fits h
After first giving it a try all those years ago, training around her work at Geebung, spending
ten-pin bowling has opened up a whole new her Monday evenings and Saturday mornings
world for Nicole. She has many achievements practicing her backswing, spins and hitting pins. considered a platform to the Special Olympics
and medals to mark her success, most recently Nicole hopes to not only bring home National Summer World Games to be held in
winning gold and silver medals at a Special Games medals to add to her collection, but Los Angeles, USA next year. “Hopefully next
Olympics bowling invitational held in Alexandra the athlete aspires to be selected to compete year I will be against people from all over the
Headlands on the Sunshine Coast. overseas again. The National Games are world!” she said.
Good luck to Adam, Nicole, John, Debbie and ev
8 | endeavourJohn Griffiths Special
Golfer John Griffiths says he loves playing
the sport, and being selected to represent his Olympics
National
home state for the Special Olympics National
Games excites him. Working his way up to the
national level takes a lot of time and effort, but
swing after swing John knows he’s that much
closer to his goal. Games
John is employed at our business service in John Grif
Geebung and makes sure his training doesn’t fiths Special Olympics Australia
disrupt his work by practicing his drives, will host the tenth National
approaches, chips and putts at his local Games in Melbourne, Victoria
Redcliffe Golf Club course and driving range His family play their part too, supporting
on the weekends. He also gets to practice at John on the road to success.
from 20-25 October 2014.
a number of invitational events throughout “My mum takes me to golf practice, so I can At the National Games, more than 1,000
the year, which also gives him the opportunity improve my game,” John said. Special Olympics athletes will compete
to check out the game of his fellow National John has been involved in Special Olympics in 16 sports, making it the biggest yet.
Games competitors. for many years, and claimed a bronze medal The Opening Ceremony will be the
John enjoys the fun side of practice and team at the Special Olympics Queensland State perfect start to the week, held on Monday
bonding time at the Special Olympics State Games which was played at the challenging 20 October at Lakeside Stadium in Albert
Training Camps. These provide athletes with and picturesque Caloundra Golf Club on the Park. A week of top quality sport will
vital information about nutrition, competition Sunshine Coast. He admits that he would “like culminate with the Closing Ceremony on
expectations and training schedules, as well to bring some medals home” from Melbourne. Friday 24 October at Luna Park, St Kilda.
as valuable mentoring opportunities. The National Games serves as a platform
for athletes to compete at the Special
Olympics World Summer Games 2015
Debbie Ham to be held in Los Angeles, USA.
For more information and to
volunteer as a ‘Game Changer’, visit
Excited and happy to don the Queensland
maroon and take on Australia’s best basketball www.specialolympics2014.org.au
teams at the Special Olympic National Games,
Deborah Ham is brimming with a confidence
fuelled by her desire to “win lots of medals”.
The basketball player is one quick stride and a
bounce of the ball closer to achieving a dream
she has held since first taking up the sport.
More than ten years later, she can’t wait to
represent Queensland on the basketball court,
saying, “I think it’s going to be a lot of fun!”
The Geebung business service employee,
who is better known as Debbie, is a very proud
member of the 40-person squad taking to the
Debbie H
basketball courts at the National Games. The am
successful sportswoman has too many medals
to count from previous Special Olympics
competitions and hopes to win some more to level playing at Special Olympics friendly
bring home. Her family and friends agree with games throughout the year. “I practice every
her aspirations and Debbie said of their support, Wednesday and play competition five to
“They are happy for me, they hope I have a six times a year against all the teams in
good time and maybe win some medals!” Queensland,” she said.
Debbie is well on track to achieve that. She While in Melbourne, the basketball star
is training hard in the lead up to the National said she is looking forward to being with
Games and gets to experience competition- her team and seeing the city.
nd everyone else competing in the National Games
endeavour | 9News in
End of an
One of Endeavour
Foundation’s loyal employees
era
has retired after 39 years
in the workforce.
Brian Cooke said farewell to
Artists Ashlea Hill and Kevin Keane,
colleagues at the Geebung business
and manager Jan Rowlinson from our
service in Brisbane after a career
QArt studio and gallery in Melbourne
which dates back to January 1975.
attended the official reception for
He originally worked at the Northgate
outgoing Governor-General Her
and Bowen Hills sites before
Excellency the Honourable Quentin
transferring to the merged
Bryce AC CVO.
commercial enterprise at Geebung.
The Mt Druitt business service in Brian’s connection with Endeavour Hard worker: Bri
an Cooke helps Ka
Sydney celebrated Valentine’s Day and Gayle Johnso y Kirk (centre)
Foundation goes back another n while on a visit
to see friends
by encouraging everyone to wear at Endeavour Fo
11 years prior to starting work, undation Geebun
g.
red. There were prizes, a lunchtime so he has clocked up half a century
function, and free Valentine-themed altogether. “I’m very thankful to The Cooke family has a long association
cakes and cupcakes. Endeavour Foundation for supporting with Endeavour Foundation. Parents Ron
Some of the Lawnton Learning me for all these years,” he said. and Bonnie were long-standing volunteers,
& Lifestyle team took 1,128 steps Brian will be missed by his many friends and Ron helped establish the Parkhaven
in a Story Bridge adventure climb at Geebung says Training Development residence at Wacol, south west of
in Brisbane. Manager, Glenn Hagate. “As well as his Brisbane, in 1971.
strong work ethic, Brian likes to chat and he Brian, now 66, intends to stay active in
Bundaberg Latch-On® students
engages people. He has been part of the local community groups, keep in touch with
hosted the Country Crop Café for
organisation through a period of significant family and friends, and follow the Auckland
22 family, friends and colleagues.
growth and change,” Glenn said. Warriors NRL team. Happy retirement!
One diner said the food was “worthy
of a My Kitchen Rules experience”.
hero
Some people who access Endeavour
Foundation in Townsville were invited
to watch the North Queensland
Cowboys NRL team play the Auckland
Local
Warriors. And Cowboys star Ricky
Thorby and Townsville Latch-On®
Bruce Campbell
students helped to launch our Walk
& Talk community program. Bruce Campbell likes to get
involved in the community,
The team at Endeavour Foundation
Mareeba invited the local fire
and chooses to volunteer
department to share their end- at his local St Vincent de Paul
of-month lunch, and to award second-hand store.
certificates to employees. Supported by one of the East Toowoomba
Selected Endeavour Foundation Learning & Lifestyle team, Bruce donates
Recycled Clothing stores have his time as a valued member of the Vinnies
Voluntary service
team each Monday and Wednesday : Bruce Ca
clothing by world renowned fashion his local community mpbell serves
in Toowoomba.
label Zara for sale while stocks last. morning. Being part of the workforce is new
Check out your local store. to Bruce but he enjoys being part of the
team, contributing to the local community. Good on you, Bruce.
He is rightly proud of his contribution. Bruce plays his part in serving his local
Visit us on facebook to find out more: “Yes, it’s good. I’m pricing, sorting, doing community, and if there is anyone you
facebook.com/endeavourfoundation the clothes and shelves, and tidying,” Bruce would like to nominate as a ‘Local hero’
said. “People are nice. It’s good to help.” write to newsletters@endeavour.com.au
Commitment Endeavour Foundation welcomes feedback and is committed to ensuring people
with a disability live lives free from abuse, neglect and exploitation. If you have
to
listen
concerns about any person receiving services and supports, or have a complaint
about any aspect of service provided, please contact the Complaints & Incident
Management Unit (CIMU) on 1300 730 334 or at complaints@endeavour.com.au
10 | endeavourA P IN G T H E R EWA R D S OF
G
RE
R EC Y C L I N
Endeavour Foundation’s venture authorities to manage the front-end of their
into the recycling industry is waste transfer facilities. City of Gold Coast’s
Molendinar and Reedy Creek Waste and
creating a brighter future in a Sustainable business: Crowds roll up
Recycling Centres have been added to to the Reedy Creek Recycle Market.
host of different ways. existing operations at Warwick, Stanthorpe,
Recycling, which originally began to help Buderim, Kenilworth, Yandina and Cooroy
protect the environment, is now big business.
already under management.
It contributes to the economy and creates
jobs for people with a disability in a The work of Endeavour Foundation
growing sector. employees includes operating weighbridges
and gatehouses, staffing drive-through
Endeavour Foundation quickly recognised
the potential of this relatively new industry resource recovery centres and running tip
and is pressing ahead with moves to grow shops and recycle markets.
its interests. Brisbane City Council Tip Shops at Acacia
There are plans to expand contemporary Ridge and Geebung, operated by Endeavour
waste recycling operations into new areas Foundation, are selling quality reusable items
On the telly: Employees (left to right)
with e-waste recycling already introduced donated through four council transfer stations Leah Mclean, Les Docherty, and Alana Rees
in Townsville, Southport and Redcliffe. by Brisbane residents, rather than being dismantle television sets at the Redcliffe site.
Seventy people with a disability are now disposed of to landfill.
RECYCLING
employed reclaiming valuable components
“Our Tip Shop and Recycle Market operations
from televisions, computers and computer
in Brisbane, Southport, Warwick, Stanthorpe
accessories at the three e-waste recycling
REVIEWED
and Buderim are trading well,” said Nick.
and reprocessing centres.
“We are always on the lookout for more
“E-waste is Australia’s fastest growing
waste disposal problem,” said Endeavour business opportunities in the waste and
recycling sector, and have several in In 2012-2013 Endeavour
Foundation Commercial Manager Nick Hully.
the pipeline.” Foundation recycling services
“Our e-waste recycling centres are able to
kept more than 10,100 tonnes
recover up to 95 percent of materials from The best outcome, for an organisation that
of cardboard, textiles, plastic,
these unwanted technology items. prides itself on its core undertaking to support
glass, TVs and more from
“Along with recycling, Endeavour Foundation people with a disability, are the meaningful
entering landfill. More than
is also becoming more involved in the job opportunities that are now available. 2,700 tonnes of steel and 2,800
management of waste in general,” he said. “The industry has a wide range of jobs, which tonnes of textiles were collected
Endeavour Foundation is contracting to build work and business skills, and help in the through recycling operations.
a growing number of local government personal growth of our employees,” he said.
Recycling with
Doug Wood and Matthew Neilsen are part of
pride
“Before, the TVs would just go to
Pressing engagement: Townsville business
service employees Doug Wood (right) and
Matthew Neilsen load up the plastics press.
the Townsville business service’s recycling the dump, but now they are recycled
team. The workmates share duties working to make new TVs,” said Doug.
the plastics bail press. They are trained to They are also experienced in other
work the machine which handles bails that parts of the recycling business, including
average 300 kilograms each. sorting and cutting cloth.
“We take turns at operating the press and “Our favourite part of the job is working
dismantling TVs and computers with other in a team and helping each other to
team members,” said Doug. learn new skills,” said Matthew.
The men enjoy sharing their job with one The men, who are also friends away
another as it gives them the chance to keep from work, enjoy knocking down the pins
up their other skills. They are proud to be in a game of Ten Pin bowling when they
involved in recycling. aren’t pulling apart things for recycling.
endeavour | 11Peace of mind
As we continue our conversation
with Lifestyle Solutions to assess the
benefits our proposed amalgamation
would create for the people we support,
we hear first-hand what a self directed
partnership with Lifestyle Solutions
means for Carrie. She is a 35 year
old woman suffering from Friedreich’s
Ataxia – a rare neurological
degenerative disease.
“Like so many others, I require a little extra
help as I navigate my way through the
relentless world of disability. Roughly six
months ago I started my self directed journey
and to be honest I had some reservations.
How would the funding be implemented and is exactly how I would like them to stay – as Self directed funding is instrumental in
would the plan even be relevant to me at all? loved ones! I do not want to be completely providing financial, physical and emotional
Many of us in this rather large community dependent on them for care. Lifestyle stability in my life in the most unique and
share similar symptoms and generally Solutions has been so understanding about wonderful ways. It is also very necessary
have similar needs that require the same this and has provided me with invaluable because people with disability are plentiful
particular support. However, no two people support in constructing an appropriate team and varied. This individual support feels like
are ever the same. I have my own needs, of carers for me that fit with my values and validation and respect, which are aspects
wants and list of goals that all aim to attitudes. I could not be happier or more of life we all deserve.
enhance my quality of life. I was so elated to grateful for their support. I can honestly say this plan has given
find that self directed funding allowed me to One of my greatest loves – and something me peace of mind. It’s a safety net of
do exactly this. It focuses on my individuality I have lost along with my independence a different kind as I head forward into
and hands the control back over to me. – is that of travel. It seems that this may a turbulent future.”
The greatest adjustment in my life recently is now once again be possible with help and
my need for personal care. Whilst I am lucky encouragement from the amazing team
enough to be surrounded by loved ones this at Lifestyle Solutions.
A pillar of the
Business service employee
community
Malcolm has been a Friend of Typo Station
Malcolm Craig has been for disadvantaged and at-risk youths for
15 years, participating in many working
nominated for a ‘Shine On’
bees and sausage sizzles. His strong
award by the Rotary Club environmental awareness leads him to
of Appin Park Wangaratta. cleaning up after others, always with a
This is in recognition of the sense of humour.
support he gives to his local He has supported the Wangaratta Jazz
community in Victoria. Festival for 15 years as part of the set-up
and clear-up teams. For 20 years, Malcolm
Malcolm has worked at our recycling
enterprise in Wangaratta since November has been with the Rotary Club of Appin
Park Wangaratta and has volunteered for Busy man: Malco
2005. He has been a member of several lm Craig with his
certificate for sup well-dese
numerous trips and working bees, hosted porting his local com rved
community groups for many years. munity.
overseas tourists, and made sure they
He has supported the Country Fire Authority
leave the environment as they found it. Malcolm’s richly-deserved ‘Shine On’
for ten years, taking part in the weekly truck
check, training sessions, burn-offs, and Malcolm’s ‘Shine On’ award recognises award is the result of his ‘can-do’ attitude,
helping to clean up after fires. He was a his commitment to others in the Rotary and his message to others, who are thinking
regular collector for the Apex Guide Dogs, spirit of ‘Service above Self’. “It’s good about serving the community, is plain.
and has been involved in Apex projects for helping other people,” Malcolm said. “Go ahead and do it. Helping makes you
seven years. “I’m very proud (to receive the award).” feel good,” Malcolm said.
12 | endeavourGetting ahead at work
Paul Rahme shows what can be achieved with the support of
like-minded organisations such as Community Solutions and
Endeavour Foundation.
Paul was supported by Community Solutions Paul’s support worker, Kerri Bates, says
for more than five years, from school to the the on-the-job support was vastly reduced
workplace. The Gladstone resident has over time.
been working with the Disability Employment “We supported Paul through his online
Services (DES) program to forge a path into inductions and training,” she said. “Over the
open employment. last couple of years, Paul has also completed
He has become such an invaluable member TAFE, computer courses, independent living
of the team at a local fast-food restaurant that classes and numerous other social activities
he no longer requires DES support and is an due to his confident approach to things.”
independent worker. Paul has thrived in his position, and is
“(My support worker) helped me to work fast looking forward to increased duties.
and to walk faster as well. She also helped me “Now I want to learn new things, like
with rules of the work,” Paul said. how to make fries,” he said. Moving on: Paul Rahme is
now working in open employment.
“The highlight was helping me to work nicely
and getting a job that pays me.”
Feeling good about the future
Pathway to
Christopher Smith has been
developing new skills over the
employment
last year, and has now started
in a new job.
Christopher improved his literacy, numeracy Community Solutions’ Pathwayz
and teamwork skills as a participant in Program started last June and
Community Solutions’ Pathwayz Project, provides a practical avenue for
with the support of mentors from Community skill development, training, and
Solutions and Rockhampton Regional Council. foundational learning.
He is now working in the kitchen at the local
It is for youth, Indigenous people,
hospital. “Having a job makes me feel good,”
jobless families, young parents,
Christopher said. “I have learned to be Skilled: Christop
her Smith’s new ski
lls single parents, and people with a
more confident.” have led to emplo
yment. disability or mental health issue.
Christopher was referred to the Pathwayz The program has supported
Project through his involvement in Community 60 people to develop literacy and
“Inew
wanted to learn
Solutions’ Disability Employment Service numeracy skills while also gaining
(DES), with the goal of learning through hands-on work experience through
practical activity. skills... and Council-supervised activities.
In addition to foundational learning, the
program supported Christopher in gaining vital
work experience through hands-on garden
maybe get a job.
” These include planting, soil
preparation, whipper snipping,
mowing, concreting, painting,
restoration and community-based activities. “Christopher’s progress was slow early on, but mulching, hedge trimming, paving
as he saw the majority of the group completing and equipment maintenance.
“I wanted to learn new skills, improve my – William Shakespeare
their work and receiving certificates, he decided
English and maths, and maybe get a job,” he The program is delivered via a
he wanted to be part of it all,” Kevin said.
said. “We planted trees, bushes and flowers, partnership between Community
mowed, used the whipper snipper, learned how “Christopher made extra efforts outside Solutions, Rockhampton Regional
to use tools safely, painted and mulched. We normal times to complete his certificate, and Council and Australian Agricultural
volunteered at Riding for the Disabled School he then updated his resumé and distributed College – Emerald. It has also been
and the Beach Day Out. I was happy to help it around town.” supported by The Smith Family and
the kids with a disability to ride their horses.” With the Pathwayz Project learning now the Commonwealth Department
complete, Christopher has his sights set firmly of Social Services, as well as
The Pathwayz Project Coordinator, Kevin
on the future. various local youth organisations,
Yewdale, said Christopher had excelled in
high schools and community
order to secure his new position. “My next goal is to be good at my job,” he said.
organisations.
endeavour | 13Get Regional forum in Listen up: Family
members provided
feedback at the Sydney
Sydney
regional forum.
Area Committees are an Families in Sydney have been
important part of the discussing a range of issues with
governance structure of members of Endeavour Foundation’s
Endeavour Foundation. By Board and Executive in the latest
regional forum.
being involved in a local Area
There were 35 people at the
Committee, family members,
event, with participants hearing
carers and supporters can from Chairman of the Board of and are one way
provide information and Directors Grant Murdoch, Chief in which families can engage directly
feedback in relation to local Executive Officer David Barbagallo, with Endeavour Foundation Board
services, educate the community and Executive General Manger of and Executive. They are an initiative
about disability, raise the profile Employment Services Andrew Donne. of the Board, facilitated by Endeavour
Foundation’s Community and
of the organisation, and raise Topics for discussion included current
Endeavour Foundation activities, the Advocacy Support (CAS) Unit.
funds. Get in contact with the
National Disability Insurance Scheme, Meanwhile, the Sydney Area
Area Committee Chair in your
and the Business Services Wage Committee is organising two
region to find out more. Assessment Tool (BSWAT). important events for people who work
There were also group sessions to at the business services at Castle
Far North Queensland consider the main issues for families Hill, Seven Hills and Mt Druitt. Next
Brian Willis in Sydney. The ensuing report will month, they are launching the Sydney
FNQAC@endeavour.com.au help to inform Endeavour Foundation Art Competition and, in August, the
North Queensland about the way forward in the region. ‘Thank You Party’ will be held at the
Brian Fanning The regional forums started in 2011, Riverside Theatre at Parramatta.
NQAC@endeavour.com.au
Central Queensland
Leon Powell Nominations for
Area Committees
CQAC@endeavour.com.au
Wide Bay
Gerry Crotty
WBAC@endeavour.com.au Calling all members! The Area Committee elections are
approaching. This is your chance to help shape the future
Moreton – Sunshine Coast of Endeavour Foundation.
Peter Coleman
M-SCAC@endeavour.com.au Notices calling for nominations for Area Committees have strong
the 2014 Area Committee elections community links, which help to raise
Brisbane Metropolitan have been sent to members of awareness of disability and the profile
Scott Ellis Endeavour Foundation. All members of Endeavour Foundation. These
BRISAC@endeavour.com.au are entitled to stand for election to the are vital to ensure that Endeavour
Area Committee in your nominated
South East Queensland member area.
Foundation achieves its goals and
Bernie Scobie OAM continues to offer the best support
SEAC@endeavour.com.au Area Committees are extremely possible for people with a disability.
important to Endeavour Foundation.
If you would like to become a
South West Queensland They are an integral part of Endeavour
member, please nominate for the
Jason Lipp Foundation’s structure, forming an
positions which are open on your
SWAC@endeavour.com.au important link between the Board of
Area Committee.
Directors and our stakeholders who
Sydney include families, carers, and support This is an opportunity to become an
Kathy Breen groups. Their advice and opinions are Endeavour Foundation ambassador
SYDNEYAC@endeavour.com.au highly valued by the organisation. within your community.
Victoria Nominations close at 5pm on Friday 4 July 2014
Beverley Knowles
For more information on the election process, please contact the Company
VICAC@endeavour.com.au
Secretary on (07) 5413 1516 or via email to companysecretary@endeavour.com.au
14 | endeavourx c i t e m e n t
ally e
r
l d i n g u p
bui
Helen
Wakel
ing
Being a
member
Helen Wakeling of Flagstaff Hill, South
Australia has been a member of Endeavour
Foundation for more than four years. “I live in
Adelaide and am an Endeavour Foundation
member connected to Sydney.
The One Endeavour magazine arrives in
the post and keeps me in touch with
what’s going on across the country. I love
the pictures and stories, particularly stories
from people with a disability. It would be good
to see more which people with a disability
could contribute in their own words.
As a regular supporter of the Endeavour
Taking a break: 2013 Rally participants (standing,
left to right) Paul Lydiard, Glenda McDonald, Henry
Foundation lotteries, I take great satisfaction
Evans, Phillip Morris, Rachel Hobbs, William Ball and in knowing that the proceeds assist with
(kneeling) Val Host and Rikki Gambin. building houses for people with a disability.
We have a number of disability services in
Six people with a disability 2014 Queens
land
South Australia and hope to see Endeavour
Great Endeav
will be among 150 starters our Rally Foundation here one day.”
in this year’s Queensland
Great Endeavour Rally. Membership
The 27th annual charity event is open to
entrants for both the rally and cruise courses, makes a
and will take participants to some places
which don’t exactly stand out on maps.
The Rally moves out from Warwick on
Saturday 12 July, heading west and almost
parallel to the Queensland-New South Wales
difference
There are many good reasons to become a
member of Endeavour Foundation, and now
border until it intersects with the border line it’s even easier with two new membership
of South Australia. From there, it will snake categories! For just $20 a year (increasing
its way north through channel country, before to $25 a year from 1 July 2014), members
turning east and heading through central have voting rights, eligibility to sit on an Area
Queensland to the finish in Bundaberg. Committee and be elected to the Board of
Directors, receive One Endeavour quarterly
Paul Lydiard joined last year’s event on $730,000. The proceeds will support
magazine, and enjoy the benefits of a
the cruise course, and says the lucky six people with a disability who are based along
discount card for Endeavour Foundation
will share an experience of a lifetime. the rally route and in surrounding areas.
Recycled Clothing stores.
“We had a great time, seeing lots of new The 2014 New South Wales Great Endeavour
We now have new Affiliate Adult and Affiliate
places and making new friends. The rally Rally will take to the road from 17-25 October,
Youth memberships. There are no costs for
even went through my home town of driving from Sydney to Dubbo via the Flinders
either membership although the entitlements
Mareeba. We took turns at navigating, which Ranges in South Australia. Last year’s
are reduced. If you haven’t renewed your
was exciting, and being responsible for inaugural NSW rally attracted 30 starters
membership or are thinking about joining,
keeping in touch with rally organisers and and was a resounding success. do it now! You can email membership@
other teams on the two-way radio. I’m keen If the prospect of adventure sparks endeavour.com.au, call Customer Support
to do it again one day, and recommend it to your interest in either the rally or the on 1800 63 40 40, write to PO Box 3554,
anyone who has the chance to go,” Paul said. more relaxed cruise category, Tingalpa DC QLD 4173, or check out our
Rally Co-ordinator Joel Stephens says the visit great.endeavour.com.au website at www.endeavour.com.au
fundraising target for this year’s rally is for more information.
endeavour | 15Emergency Contacts
Emergency support
Commonwealth Respite &
Other useful contacts
Endeavour Foundation
MY VIEW
Tony Summerville
Carelink Centres Disability Services Last year I published my first book,
1800 052 222 (24 hours) 1800 ENDEAVOUR (1800 363 328) ‘Voiceless Journey’, a collection of my poems
Pre-register by phone to gain and short stories. This would not always
easier access to support In Queensland, short-term, one off disability have been possible because I am non-verbal
support is also available to eligible people and have severe movement disorder and,
State Government through the following local contacts: for the first 28 years of my life, I had no
Disability Services: means of communicating with anyone. I had
Queensland Central Qld people talk about me in my presence but not
13 74 68 Suncare Community Services to me directly. I had all my decisions made
133 677 – TTY (hearing impaired) (Wide Bay): (07) 4151 6400 for me by people who felt they were doing
NSW Metro North what was best. I don’t think many people
Capricornia Respite Care Association
(02) 9407 1855 understand how hard it is living life like this.
(Rockhampton): (07) 4930 7600
But thanks to some very special people, I
Victoria
Central Highlands & Western Queensland learnt how to communicate using Facilitated
1800 783 783
Family Support Association Communication Training. At first it was a
Child Safety Services:
(Emerald): (07) 4987 7933 very slow process. I spent hours writing
Queensland a very short speech for my 30th birthday.
1800 177 135 (24 hours) Gladstone Community Linking Agency:
Communication is still a challenge for me,
New South Wales (07) 4972 8855
but with a great network of people behind
132 111 (24 hours) me, life is better than ever!
South West Qld
Victoria
ALARA (Ipswich): (07) 3817 0600
131 278 (24 hours)
Breakaway Toowoomba: (07) 4639 5100
If you believe a child is in imminent
danger, please contact the police
on 000 Brisbane
FSG Australia: (07) 3274 3655
Other useful contacts
North Qld
Health Direct – health and
Endeavour Foundation: (07) 4729 6007
hospital information
1800 022 222 Far North Qld
ARC: (07) 4046 3600
Poisons Information Line
13 11 26
North Coast
Ambulance, Fire, Police Suncare Community Services: 1800 052 222
– life threatening emergencies Tony, supported by Endeavour Foundation
000 South East Qld since January, has his book available at
FSG Australia: (07) 5501 2400 voicelessjourney@gmail.com
106 – TTY (hearing impaired)
112 – mobile Ability Care: (07) 3800 4577
Keep in touch with us at
Alcohol and Drug facebook.com/endeavourfoundation
If you have any questions
Information Services Find us on twitter
1800 422 599 please call 1800 800 585 @endeavourf
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