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p: (08) 6278 2788 f: (08) 6278 2988 e: phil@canford.com.au mob: 0417 976 009 postal: PO Box 389 Guildford WA 6935 Bottle-O Martin 6 Ferres Drive, Martin Application for the Conditional Grant of a Liquor Store Licence Section 38 Submissions Public Interest Assessment May 2020 COPYRIGHT © Canford Hospitality Consultants Pty Ltd 2020 Copyright in this document is the property of Canford Hospitality Consultants Pty Ltd. This document may not be copied or reproduced in whole or in part without the specific prior written consent of Canford Hospitality Consultants Pty Ltd. Canford Hospitality Consultants Pty Ltd may seek both injunctive relief restraining the unauthorised use of this document (or any part thereof) and an accounting for profits action against any person or entity who so copies or reproduces this document (or any part thereof) without said prior written consent.
Bottle-O Martin│Public Interest Assessment 1 Introduction......................................................................... 3 2 The Locality........................................................................ 10 3 Demographics of the Locality ................................................... 16 4 Growth in Population and Residential Development in the Locality ...... 20 5 Outlet Density ..................................................................... 27 6 Convenient One Stop Shopping ................................................. 37 7 Proposed Style of Operation .................................................... 40 8 Local Government Consultation ................................................ 43 9 Background and Experience of the Applicant ................................. 44 10 Section 36B(4) of the Act – Restrictions on Grant or Removal of Certain Licences Authorising Sale of Packaged Liquor ........................................ 45 11 Section 38(4)(a) of the Act - Harm or Ill-health .............................. 51 12 Section 38(4)(b) of the Act – A Report on the Amenity of the Locality ... 55 13 Section 38(4)(c) of the Act - Offence, Annoyance, Disturbance or Inconvenience ............................................................................. 57 14 Section 5(1)(a) of the Act – Primary Object................................... 58 15 Section 5(1)(b) of the Act – Primary Object .................................. 60 16 Section 5(1)(c) of the Act – Primary Object ................................... 63 17 Section 5(2)(a)(d)(e)(f) of the Act – Secondary Object ...................... 65 18 Objective Public Interest Evidence............................................. 66 19 Conclusion ......................................................................... 70 ATTACHMENTS ............................................................................. 75 Canford Hospitality Consultants Pty Ltd | May 2020 Page 2 of 76
Bottle-O Martin│Public Interest Assessment 1 Introduction 1.1 Heptinstall Martin Pty Ltd will be applying to the licensing authority for the conditional grant of a liquor store licence for premises located at 6 Ferres Drive, Martin, Western Australia. 1.2 Martin is a growing residential suburb southeast of Perth with a recently developed residential community and a brand-new shopping facility. 1.3 The proposed name of the liquor store is “Bottle-O Martin”. 1.4 The proposed liquor store will be located within the new Martin shopping centre which is due to open in July 2021 will have approximately 4,960sqm of retail floor space, which will include; 1.4.1 A new IGA supermarket of 1,155m2; 1.4.2 The proposed Bottle-O Martin of 194m2 and a drive through facility (should this application be successful); 1.4.3 A Splash Swim School of 385m2; 1.4.4 Leisure centre of 1,032m2; 1.4.5 A chemist and medical centre of 445m2; 1.4.6 A gym of 800m2; 1.4.7 A fast food shop of 238m2 1.5 The proposed liquor store will be located adjacent to and accessible from the new IGA supermarket offering local residents (including the new aspirational community of Martin) the convenience of a full- service supermarket, and a quality packaged liquor offer in very close proximity to each other. Canford Hospitality Consultants Pty Ltd | Introduction Page 3 of 76
Bottle-O Martin│Public Interest Assessment Residential property in Riverhaven Estate 1.6 In the Director’s Decision in respect of an application for the conditional grant of a liquor store licence dated 4 th March 2020 for Hangawee Outlet Northbridge (attachment 1), the Director’s Delegate, Peter Minchin stated the following: 1.6.1 “In addition to the normal administrative requirements, applicants for the grant of a new liquor store licence have two very distinct obligations under the Act which must be discharged before the application can be approved. This first is overcoming the restraint imposed by s 36B and second, by demonstrating that the grant of the licence is in the public interest as required under s 38(2).” 1.7 These submissions are designed to address: 1.7.1 the public interest requirements as set out in Section 38(2) of the Liquor Control Act 1988 and the (WA) (the “Act”); and 1.7.2 restrictions on grant of certain licences authorising sale of packaged liquor as set out in Section 36B of the Act. 1.8 The Butterworth’s Australian Legal Dictionary defines the term ‘public interest’ as: 1.8.1 “An interest in common to the public at large or a significant portion of the public and which may, or may not involve the personal or propriety rights of individual people.” 1.9 These submissions have been drafted by Canford Hospitality Consultants Pty Ltd in consultation with Mr Benjamin Heptinstall, a director of the applicant company and references to the applicant or the applicant’s opinion relate to Mr Heptinstall. 1.10 Section 38(2) of the Liquor Control Act 1988 sets out the matters to be taken into account by the Licensing Authority in deciding whether or not to grant a Liquor Store Licence. Specifically, it states: Canford Hospitality Consultants Pty Ltd | Introduction Page 4 of 76
Bottle-O Martin│Public Interest Assessment 1.10.1 “An applicant who makes an application to which this subsection applies must satisfy the licensing authority that granting the application is in the public interest” 1.11 Section 38(4) of the Liquor Control Act 1988 states the licensing authority may have regard to the following matters when considering an application for a liquor licence; 1.11.1 “the harm or ill-health that might be caused to people, or any group of people, due to the use of liquor; and 1.11.2 whether the amenity, quiet or good order of the locality in which the licensed premises or proposed licensed premises are, or are to be, situated might in some manner be lessened; and 1.11.3 whether offence, annoyance, disturbance or inconvenience might be caused to people who reside or work in the vicinity of the licensed premises or proposed licensed premises; and 1.11.4 any effect the granting of the application might have in relation to tourism, or community or cultural matters; and 1.11.5 any other prescribed matter”. 1.12 Also, Section 36B of the Liquor Control Act 1988 was proclaimed and came into effect on 2nd November 2019. 1.13 Section 36B(2) of the Liquor Control Act 1988 states: 1.13.1 “This section applies to an application for the grant or removal of any of the following licences – 1.13.1.1 (a) a hotel licence without restriction; 1.13.1.2 (b) a tavern licence; 1.13.1.3 (c) a liquor store licence; 1.13.1.4 (d) a special facility licence of a prescribed type.” 1.14 Based on the above, Section 36B of the Liquor Control Act 1988 applies to this application, and therefore will be considered in these submissions. 1.15 Section 36B(3) of the Liquor Control Act 1988 states; 1.15.1 “The licensing authority must not hear or determine an application to which this section applies if — 1.15.1.1 (a) packaged liquor premises are situated less than the prescribed distance from the proposed licensed premises; and 1.15.1.2 (b) the area of the retail section of those packaged liquor premises exceeds the prescribed area; and Canford Hospitality Consultants Pty Ltd | Introduction Page 5 of 76
Bottle-O Martin│Public Interest Assessment 1.15.1.3 (c) the area of the retail section of the proposed licensed premises exceeds the prescribed area”. 1.16 Regulations Nos. 9AAA and 9AAB of the Liquor Control Regulations 1989 stipulate the distance and area prescribed referred to in Section 36B of the Liquor Control Act; 1.17 Regulation No.9AAA states; 1.17.1 “Area prescribed (Act s. 36B) For the purposes of section 36B, the area of 400m2 is prescribed.” 1.18 Regulation No. 9AAB states; 1.18.1 “Distance prescribed (Act s.36B) 1.18.1.1 (1) For the purposes of section 36B, the following distances are prescribed – 1.18.1.1.1 For packaged liquor premises in the metropolitan region – 5 km; 1.18.1.1.2 For all other packaged liquor premises – 12km. 1.18.1.2 (2) The distances referred to in subregulation (1) are to be calculated using the shortest route by road.” 1.19 The applicant advises Section 36B(3) above does not apply to this application as the proposal is for a 194sqm liquor store and a drive through facility, and therefore the proposed retail section is less than the prescribed area. 1.20 Furthermore, section 36B(4) of the Act states; 1.20.1 “The licensing authority must not grant an application to which this section applies unless satisfied that local packaged liquor requirements cannot reasonably be met by existing packaged liquor premises in the locality in which the proposed licensed premises are, or are to be, situated”. 1.21 Later in section 10 and 19 of these submissions the applicant will demonstrate in more detail how this proposal will comply with section 36B(4) of the Act as the existing packaged liquor outlets do not satisfy the reasonable requirements of the public for packaged liquor requirements in the locality. 1.22 The objects of the Act are contained in section 5, which states the primary objects of the Act are (section 5(1)) – 1.22.1 “to regulate the sale, supply and consumption of liquor; and 1.22.2 to minimise harm or ill-health caused to people, or any group of people, due to the use of liquor, and Canford Hospitality Consultants Pty Ltd | Introduction Page 6 of 76
Bottle-O Martin│Public Interest Assessment 1.22.3 to cater for the requirements of consumers for liquor and related services, with regard to the proper development of the liquor industry, the tourism industry and other hospitality industries in the State”. 1.23 Section 5 (2) of the Act also includes the following Secondary Objects; 1.23.1 “To facilitate the use and development of licensed facilities, including their use and development for the performance of live original music, reflecting the diversity of the requirements of consumers in the State; and 1.23.2 To provide adequate controls over, and over the persons directly or indirectly involved in, the sale, disposal and consumption of liquor; and 1.23.3 To provide a flexible system, with as little formality or technicality as may be practicable, for the administration of this Act, and 1.23.4 To encourage responsible attitudes and practices towards the promotion, sale, supply, service and consumption of liquor that are consistent with the interests of the community.” 1.24 Further Section 5(3) states “If, in carrying out any function under this Act, the licensing authority considers that there is any inconsistency between the primary objects referred to in subsection (1) and the secondary objects referred to in subsection (2), the primary objects take precedence”. 1.25 In the Aldi South Fremantle decision (refusing an application for a conditional grant of a liquor store licence), dated 22nd March 2019, at paragraph 26, the Director said (attachment 2)); 1.25.1 “None of the primary objects of the Act take precedence over each other, however, where conflict arises in promoting the objects of the Act, the licensing authority must weigh and balance the competing interests in each case11 and it is a matter for the licensing authority to decide what weight to give to the competing interests and other relevant considerations”.12 1.26 The footnote references at 11 and 12 from the above decision relate to the following; 1.26.1 Footnote 11 - Executive Director of Health v Lily Creek International Pty Ltd & Ors [2000] WASCA 258. 1.26.2 Footnote 12 - Hermal Pty Ltd v Director of Liquor Licensing [2001] WASC 356. 1.27 The Director General provides advice to applicants for a liquor licence on the Department of Racing, Gaming and Liquor website ((https://www.rgl.wa.gov.au/liquor/liquor-news/liquor-news- Canford Hospitality Consultants Pty Ltd | Introduction Page 7 of 76
Bottle-O Martin│Public Interest Assessment archive/note-from-director-general). The advice note is called ‘A note from the Director General on Applying for a Liquor Licence’ and in it the Director made the following comments; 1.27.1 “The public interest, as ascertained from the scope of purpose of the Act, involves catering for the requirements of consumers of liquor and to have liquor outlets consistent with good order and proprietary in relation to the distribution and consumption of liquor.” 1.27.2 “The proliferation of liquor outlets is not in the public interest. To increase the number of licensed premises without any real and demonstrable consumer requirement, would represent proliferation without justification.” 1.27.3 “The licensing authority must also weigh and balance the requirements of consumers against the object of minimising harm or ill-health caused to people, or any group of people due to the use of liquor.” 1.27.4 “For an applicant to discharge its onus under section 38(2), it must address both positive and negative impacts that the grant of the application will have on the local community.” 1.27.5 “This means applicants must adduce sufficient evidence to demonstrate the positive aspects of their application, including that the proposed licence will cater for the requirements for consumers for liquor and related services. The Liquor Commission has determined that failing to do this means “...the granting of licences under the Act would become arbitrary and not in accordance with the objects of the Act.” (LC 32/2010:Element WA Pty Ltd)”. Residential property in Riverhaven Estate 1.28 In a media release by the Premier’s office “Cheers to WA: Everyone’s a winner under State’s new liquor laws” dated 14th August 2018, Minister Paul Papalia pertaining to the Liquor Control Act Amendment Bill 2018, stated; Canford Hospitality Consultants Pty Ltd | Introduction Page 8 of 76
Bottle-O Martin│Public Interest Assessment 1.28.1 “The passing of this legislation represents the most significant liquor reforms for the State in over a decade and delivers on our Government's plan for jobs by supporting opportunities for business growth and driving visitation to our wonderful State”. 1.28.2 “By cutting red tape we are supporting exciting local businesses, creating more jobs and moving towards a tourism-friendly hospitality industry”. 1.29 The licensing authority regulates the sale, and supply of alcohol. It seeks to strike a balance between catering for the requirements for liquor and liquor related services whilst minimising the potential for harm and ill-health to the community through the abuse of alcohol. So, the framework exists for the granting of new liquor licences in appropriate circumstances. 1.30 The applicant has also considered the outlet density of the location, and it will be shown in these submissions, how this application is in keeping with the primary objects of the Act and does not constitute a proliferation of liquor licences in this locality. 1.31 The applicant has also considered the demographics of the locality and will also demonstrate in other sections of these submissions that the proposed liquor store is well planned to provide these important packaged liquor services with very little potential for increased harm or ill health. Canford Hospitality Consultants Pty Ltd | Introduction Page 9 of 76
Bottle-O Martin│Public Interest Assessment 2 The Locality 2.1 The proposed liquor store will be located within the new Martin shopping centre at 6 Ferres Drive, Martin. 2.2 In defining the “locality” affected by the application, guidance has been provided by “Public Interest Assessment – A Policy of the Director of Liquor Licensing”. 2.3 The Director’s policy states that: 2.3.1 “As part of a PIA submission, applicants must provide details regarding the community in the vicinity of the licensed premises (or proposed licensed premises) and any amenity issues in the locality. 2.3.2 The term “locality” in this instance refers to the area surrounding the proposed licensed premises. This locality will be the area most likely to be affected by the granting of an application in relation to amenity issues. 2.3.3 ….in terms of addressing objects 5(1)(b) and 5(1)(c) of the Act, an applicant may need to consider an area which is much broader than the ‘locality’ used for consideration of amenity issues. For example, an application for a destination liquor store, which may draw its clientele from a large geographic area, would need to address 5(1)(b) and 5(1)(c) of the Act in a much broader context”. Canford Hospitality Consultants Pty Ltd | The Locality Page 10 of 76
Bottle-O Martin│Public Interest Assessment 2.4 In this policy document, Martin is listed as suburb outer metropolitan region, which is a suburb situated outside 15km radius of the Perth CBD, but within the Metropolitan Region Scheme administered by the WA Planning Commission. Therefore, the locality definition for Martin is stated as a 3km radius of the subject premises. 2.5 The following map, as taken from the Nearmap website shows the approximate location of the subject premises within the 3km radius. Subject Premises 2.6 To assist in further defining the locality it will be useful to examine the following factors; 2.6.1 The physical location of the subject premises; 2.6.2 The presence of natural or man-made boundaries that effectively separate one local community from another; and 2.6.3 The community most likely to be impacted by the grant of this application. 2.7 The physical location of the subject premises; 2.7.1 As previously mentioned in paragraph 1.4 above, the subject premises will be part of the new Martin shopping centre, which will be located on Ferres Drive, Martin. Canford Hospitality Consultants Pty Ltd | The Locality Page 11 of 76
Bottle-O Martin│Public Interest Assessment 2.7.2 The proposed Bottle-O Martin will be surrounded by other businesses in the new shopping centre, including; 2.7.2.1 A new IGA supermarket, 2.7.2.2 Chemist, 2.7.2.3 Gym and 2.7.2.4 Fast food shop. Residential property in Riverhaven Estate 2.8 The presence of natural or man-made boundaries that effectively separate one local community from another. 2.8.1 MacroPlanDimasi produced an Information Memorandum on the proposed Ferres Drive Development in November 2017 (attachment 3). The Ferres Drive Development referred to contains the subject premises. 2.8.1.1 “Ferres Drive site is the only available land available (sic) for the accommodation of a mixed used employment precinct along the Tonkin Highway. The trade area is expected to grow strongly over the next decade.” 2.8.1.2 “Potential uses at the site include: 2.8.1.2.1 “Bulky goods; 2.8.1.2.2 Supermarket; 2.8.1.2.3 Convenience retail; 2.8.1.2.4 Service precint; Canford Hospitality Consultants Pty Ltd | The Locality Page 12 of 76
Bottle-O Martin│Public Interest Assessment 2.8.1.2.5 Gymnasium” 2.8.2 The Memorandum goes on to say; 2.8.2.1 “The (new Martin shopping centre) development is located…..within the major employment / industrial node….between the Tonkin and Albany Highways.” 2.8.2.2 “From a regional perspective, the site is located approximately 18km South east of Perth CBD, within the City of Gosnells.” 2.8.2.3 “The location is afforded reasonably unconstrained access to the Tonkin Highway, with connections to both the airport and southern regions of Western Australia.” 2.8.2.4 “The Tonkin Highway represents a significant link for freight and industrial workers, as well travellers from the growth areas of Perth to inner Perth.” Residential property in Riverhaven Estate 2.9 The community most likely to be impacted by the grant of this application. 2.9.1 There is a growing residential community at Riverhaven Estate, and Lumen Rise, however the proposed liquor store is of modest size in comparison to the overall retail footprint of the new shopping centre. 2.9.2 Conversely, given its strategic location close to the Tonkin Highway (43,000 vehicles per weekday, attachment 3, page 2), the proposed shopping centre and liquor store are likely to be very convenient for a large passing public. Canford Hospitality Consultants Pty Ltd | The Locality Page 13 of 76
Bottle-O Martin│Public Interest Assessment 2.9.3 The Macro Plan Memorandum also concludes; 2.9.3.1 “Ferres Drive has the opportunity to capitalise on a number of locational and growth benefits that are occurring in the area, namely: 2.9.3.1.1 “Strong visual exposure from Tonkin Highway; 2.9.3.1.2 Strong traffic volumes on Tonkin Highway; 2.9.3.1.3 Local workforce; 2.9.3.1.4 Close proximity to (the City of) Gosnells growth area; 2.9.3.1.5 Limited service retailing along the Tonkin Highway; 2.9.3.1.6 Growing workforce.” 2.10 Demographics of the locality: 2.10.1. In terms of the relevant locality for the demographic study, the applicant has established that the following suburbs fall within the 3km radius, either in whole or in part. 2.10.1.1. Martin; 2.10.1.2. Kelmscott; 2.10.1.3. Champion Lakes; 2.10.1.4. Gosnells; 2.10.1.5. Maddington; 2.10.1.6. Orange Grove. 2.10.2. For the purposes of the demographic study in these submissions, the applicant will use the City of Gosnells local government area as being representative of the locality, and to assess the prevalence of the priority population groups in the locality for these submissions. 2.10.3. The map below, as taken from the Australian Bureau of Statistics website, show the City of Gosnells local government area and the approximate location of the subject premises within the City of Gosnells. Canford Hospitality Consultants Pty Ltd | The Locality Page 14 of 76
Bottle-O Martin│Public Interest Assessment Subject Premises 2.11 Outlet density: 2.11.1 In terms of outlet density, the following quote has been taken from the Director’s policy on Public Interest Assessments, last amended on 3rd October 2018; 2.11.1.1 “Applicants will also need to provide: outlet density information that includes: If the applicant intends to sell packaged liquor, the location of all existing licensed premises within the locality”. 2.11.2 For the purpose of the outlet density study the applicant has considered all licensed premises within a 3km radius of the subject premises. Canford Hospitality Consultants Pty Ltd | The Locality Page 15 of 76
Bottle-O Martin│Public Interest Assessment 3 Demographics of the Locality Residential property in Riverhaven Estate 3.1. The potential impact of this proposed licence on the community within the specified locality is something that any applicant must consider and is considered here by this applicant. 3.2. In “The Western Australian Alcohol and Drug Interagency Strategy 2018-2022” the priority groups of concern are as follows; 3.2.1. Aboriginal people and communities. 3.2.2. Children and young people. 3.2.3. People with co-occurring problems 3.2.4. People in rural and remote areas including fly-in, fly-out and drive-in, drive-out workers; 3.2.5. Families, including alcohol and other drug using parents and significant others; 3.2.6. Those interacting with the justice and corrections systems. 3.2.7. Other target groups of concern include: 3.2.7.1. Older adults: 3.2.7.2. Culturally and linguistically diverse communities, 3.2.7.3. People identifying as lesbian, gay, bisexual, transgender or intersex; and 3.2.7.4. Homeless people. Canford Hospitality Consultants Pty Ltd | Demographics of the Locality Page 16 of 76
Bottle-O Martin│Public Interest Assessment 3.3. The applicant will consider all ten groups above for which data is readily available. The following groups were unable to be considered however, as data is not available for them; 3.3.1. people with co-occurring problems; 3.3.2. Families, including alcohol and other drug using parents and significant others (see paragraphs 3.5 & 3.6 below); 3.3.3. Those interacting with the justice and corrections systems; 3.3.4. Culturally and linguistically diverse communities, people identifying as lesbian, gay, bisexual, transgender or intersex; and 3.3.5. Homeless people. 3.4. Clarification has previously been sought from the Drug and Alcohol Office regarding the definition of the term “family”. 3.5. The Drug and Alcohol Office replied that “a specific definition of family is not provided in the Strategy document. There are a number of reasons for this, including: 3.5.1. “Recognition of the cultural diversity in Western Australia and that the definition of family can be different for different cultures. 3.5.2. Recognition that the impact of an individual’s drug and alcohol use is not always confined to a household or what has in the past been defined as the ‘immediate family’ – it can impact more broadly on family members who are external to a household. For example, Grandparents, Aunts and Uncles are commonly reported to be impacted upon. 3.5.3. Recognition that not all families are biologically related but can still be impacted on by a person’s drug or alcohol use – for example step children/guardians.” 3.6. With such a broad definition, it is impossible for the applicant to identify or quantify this priority population group in the locality. 3.7. For the purpose of this demographic study, the applicant has selected relevant Census topics from the Australian Bureau of Statistics (ABS) website (www.abs.gov.au) to provide an indication of the prevalence of each of the priority population groups within the locality and compared them with the same information for the State (Western Australia). 3.8. As mentioned in paragraph 2.10.2 above, for the purposes of the demographic study, the applicant will be considering the 2016 census data relating to the City of Gosnells local government area. This local government area will be taken to be representative of the locality in this section. Canford Hospitality Consultants Pty Ltd | Demographics of the Locality Page 17 of 76
Bottle-O Martin│Public Interest Assessment 3.9. The selected ABS 2016 Census data is shown in the table below. Locality WA ABS Census 2016 Total Persons 118,073 2,474,410 Aboriginal and Torres Strait Islander People 2.3% 3.1% Age Persons aged 15-24 years 13.5% 12.6% Persons aged 65 years and over 11.7% 14.0% Country of birth Australia 51.2% 60.3% Father only born overseas 6.3% 7.5% Mother only born overseas 5.2% 5.8% Language English only spoken at home 62.2% 75.2% Employment Unemployed 9.7% 7.8% Industry of employment Mining 3.8% 6.3% Family Composition Couple family with children 50.1% 45.3% Tenure Rented 23.2% 28.3% Household Income Less than $650 gross weekly income 17.8% 18.3% Rent weekly payments Median rent $350 $347 Households where rent payments are 90.6% 90.3% less than 30% of household income Households where rent payments greater than or equal to 30% of 9.4% 9.7% household income Dwelling - Number of registered motor vehicles 2 motor vehicles or more 62.8% 60.4% 3.10. The purpose of considering the demographic data for the locality is to establish whether the priority population groups identified in paragraphs 3.2 and 3.3 above are over or underrepresented in the locality. 3.11. Aboriginal people and communities 3.11.1. The table above indicates in 2016 the percentage of aboriginal people in the locality was lower at 2.3% compared with the figure for the State at 3.1%. Canford Hospitality Consultants Pty Ltd | Demographics of the Locality Page 18 of 76
Bottle-O Martin│Public Interest Assessment 3.11.2. Further, the percentage of aboriginal people in Martin, the suburb where the proposed liquor store is to be situated was very low at 0.4%. 3.12. Children and young people 3.12.1. The average figure for persons aged between 15 and 24 in the locality was higher at 13.5%, when compared to the State figure at 12.6%. 3.12.2. The figure for the same priority group in Martin was only slightly higher than the State rate at 12.8%. 3.13. People from rural and remote areas, including fly-in, fly-out and drive-in, drive-out workers 3.13.1. The locality is neither a rural nor a remote area. Further the number of people working in the mining industry in the locality was very low. 3.14. Older adults 3.14.1. The figure for people aged 65 years and older in the locality was lower (at 11.7%) than the State figure of 14.0%. 3.15. Culturally and linguistically diverse communities 3.15.1. Compared to Western Australia the locality showed; 3.15.1.1. Fewer families where the father or mother was born overseas. 3.15.1.2. A higher than average figure for English only spoken at home. 3.16. Additional Relevant Demographic Conclusions 3.16.1. The unemployment rate in Martin is low. 3.16.2. Few people live in rental accommodation in Martin. 3.16.3. The locality has low figures for rent stress. 3.16.4. Motor vehicle ownership is high. 3.16.5. The figure for “Couple family with children” in the locality is high. 3.17. Overall, it can be concluded from the data that the population, in terms of priority groups, is unremarkable. Canford Hospitality Consultants Pty Ltd | Demographics of the Locality Page 19 of 76
Bottle-O Martin│Public Interest Assessment 4 Growth in Population and Residential Development in the Locality Residential property in Riverhaven Estate 4.1. Martin is a very new suburb, only being gazetted in 1974. Together with Orange Grove, which is also a new suburb, Martin occupies the east and south of the locality. 4.2. The other three suburbs, namely Kelmscott, Gosnells and Maddington, are much older and much more established populations. Kelmscott was gazetted in 1830, Gosnells was declared a municipality in 1907, and Maddington dates back to 1832, although it was first developed in 1904. Champion Lakes suburb is also within the locality, however it only occupies a very small portion of the locality. 4.3. From the above, it becomes clear there are two distinct and very different parts to this locality. The northern and western part, which is very established and settled, and the southern and eastern part which may be characterised as a growth corridor. 4.4. Why do we say “growth corridor”? In 2001 the combined population of Martin and Orange Grove (the eastern portion of the locality) was only 448, by 2006 it was 951. So, from 2001 to 2016 the population grew by 407%, from 2006 to 2016 the growth was 139%. It is pertinent to say the growth was coming from a low base, but still these are very large growth numbers. By way on contrast the population in what we might call the western suburbs in the locality (Kelmscott, Gosnells and Maddington) from 2001 to 2016 was only 19%. Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 20 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment 4.5. Clearly the population growth in this locality is occurring in the east and south, i.e. in Martin and Orange Grove. 4.6. Even that, however, is not the full story. The population of Orange Grove grew by 37% from 2006 (544) to 2016 (747), while the suburb of Martin (in which the subject premises are located) grew by 274% from 407 people to 1,524 in 2016. 4.7. Population growth in the suburb of Martin (from 2006 to 2016) 4.8. Using the Australian Bureau of Statistics Census data, the applicant has compared the total population for the suburb of Martin and Western Australia from 2006, 2011 and 2016. The table below shows growth in population in both Martin and Western Australia. Total population (ABS Census) Martin Western Australia 2016 1,524 2,474,410 2011 1,163 2,239,170 2006 407 1,959,088 Residential property in Riverhaven Estate Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 21 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment 4.9. The applicant then compared the growth percentage in population, from 2011 to 2016 and from 2006 to 2016. Population growth Martin Western Australia From 2011 to 2016 24% 9% From 2006 to 2016 73% 21% 4.10. It can be seen from the table above, the population in Martin has significantly increased (by 73%) from 2006 to 2016, compared to the population in Western Australia which has only grown by 21% during the same period. 4.11. Also, from 2011 to 2016, the population in Martin grew at almost three times the rate of Western Australia as a whole. 4.12. Further, the following data was taken from the City of Gosnells website: 4.12.1. “The City of Gosnells population forecast for 2020 is 133,102, and is forecast to grow to 170,048 by 2036.” 4.13. The above shows the population in the locality, and in particular in the suburb of Martin, has grown and is forecasted to grow into the future. 4.14. Residential Development in Martin 4.15. The tables and information taken from the City of Gosnells website below show the residential development forecasts for Martin (East) and Orange Grove and for Martin (West). https://forecast.id.com.au/gosnells/residential- development?WebID=190 Residential Development in Martin (East) – Orange Grove Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 22 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment Residential Development in Martin (West) 4.16. These tables include the following; 4.16.1. “Assumptions concerning development over the forecast period include: 4.16.1.1. “Ferres Drive – 141 dwellings (2016-2019); 4.16.1.2. Mills Road West – 65 dwellings (2017-2020); 4.16.1.3. Future potential major site development – 171 dwellings (2020-2026); 4.16.1.4. Low-high level of greenfield development (0-40 dwellings per annum).” Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 23 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment 4.17. Residential Development in Martin 4.18. Below are some aerial pictures, as taken from the Nearmap website, which show an overview of the residential development in Martin between December 2013 and December 2019. December 2013 Subject Premises November 2016 Future Lumen Residential Rise Estate Riverhaven Subject Estate Premises Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 24 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment December 2019 Future Lumen Residential Rise Estate Subject Riverhaven Premises Estate 4.19. These aerial photographs clearly evidence the substantial population growth in the locality. 4.20. The following quotes are taken from the information memorandum on the proposed Ferres Drive Shopping Centre Development prepared by MacroPlanDimasi in November 2017 (attachment 3): 4.20.1. “The area near the subject site is known to be a growth area in outer Perth and this is noted in the high growth rates adopted by the Western Australia Planning Commission. 4.20.2. The main trade area population is estimated at 52,500 as at June 2017 and is estimated to grow…..to reach 62,270 by 2026. 4.20.3. Home ownership levels within the main trade area are in line with the metropolitan Perth averages at 71.1 percent. 4.20.4. Ferres Drive Growth Potential 4.20.4.1. “The total resident expenditure represents the total available expenditure generated from within the defined catchment and is not inclusive of the vast amount of passing traffic and worker expenditure.” 4.20.4.1.1. “Trade area total retail expenditure was $13,466 per person in 2016, of this $8,095 was spent on food and $5,372 on non-food goods and services. Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 25 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment 4.20.4.1.2. Total retail expenditure is estimated to grow from $700 million at 2017 to $1,027 million by 2026.” 4.21. This section has shown the locality is experiencing strong growth in residential population, with further growth forecast in the future. Residential property in Riverhaven Estate Canford Hospitality Consultants Pty Ltd | Growth in Population and Residential Page 26 of 76 Development in the Locality
Bottle-O Martin│Public Interest Assessment 5 Outlet Density 5.1 The proposed Bottle-O Martin will be located at the new Martin shopping centre at 6 Ferres Drive, Martin WA, adjacent to and accessible from a new IGA supermarket. 5.2 As stated in paragraph 2.11.1. above, the Director’s policy on Public Interest Assessment states “Applicants will also need to provide……….outlet density information that includes: 5.2.1 If the applicant intends to sell packaged liquor, the location of all existing licensed premises within the locality; 5.2.2 Nature of services provided by the other licensed premises; and 5.2.3 The level of access to, and diversity of the services.” 5.3 The following suburbs fall in whole or in part within the locality (3km radius); 5.3.1 Martin; 5.3.2 Kelmscott; 5.3.3 Champion Lakes; 5.3.4 Gosnells; 5.3.5 Maddington; 5.3.6 Orange Grove. 5.4 In January 2020 the applicant searched the website of the Office of Racing, Gaming and Liquor for all licensed premises within those suburbs. 5.5 According to the website, there are no liquor licences of any kind in the suburb of Martin where the proposed liquor store is to be situated. Therefore, if this application is approved, the proposed liquor store will be the first packaged liquor outlet available to the general public in Martin. 5.6 This is actually unsurprising, as Martin is a relatively new suburb. 5.7 So, in this way the applicant; 5.7.1 Identified all existing licensed premises within the suburbs listed in paragraph 2.10.1 above. 5.7.2 The applicant then eliminated any premises which may not trade in a manner similar to a liquor store. 5.7.3 Subsequently, the applicant eliminated any premises from that list which is located outside the 3km radius. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 27 of 76
Bottle-O Martin│Public Interest Assessment 5.8 This resulted in the following premises which may trade in a manner similar to a liquor store which are situated in the locality. Licence Ref Licence Premises Name Address Type 6020009373 LIQ- Corfield Tavern (Bottlemart) 292 Corfield Street GOSNELLS Tavern WA 6110 6020028290 LIQ- Gosnells Hotel (BWS) 2149 ALBANY HWY GOSNELLS Tavern WA 6110 6030019430 LIQ- Liquorland Gosnells 2165 ALBANY HIGHWAY Liquor GOSNELLS WA 6110 Store 6020020784 LIQ- Maddington Tavern RADIATA STREET MADDINGTON Tavern (Bottlemart) WA 6109 6030004580 LIQ- Thirsty Camel Maddington 2043 Albany Highway Liquor MADDINGTON WA 6109 Store 6030044982 LIQ- Maddington Village Liquor Shop 12 and 13 Maddington Liquor (Cellarbrations @ Maddington) Village Cnr Helm and Westfield Store (currently not trading) Streets MADDINGTON WA 6109 Canford Hospitality Consultants Pty Ltd | Outlet Density Page 28 of 76
Bottle-O Martin│Public Interest Assessment 5.9 Below is a map indicating the rough position of the existing packaged liquor outlets above which fall within the 3km radius of the subject premises. 5.10 In January 2020, the applicant engaged Perth Market Research (PMR), an independent experienced market research company to prepare a report in respect of the existing packaged liquor outlets in the locality. 5.11 PMR’s company profile can be accessed from the following link https://www.perthmarketresearch.com.au/about/ 5.12 Attachment 4 contains the reports from PMR in respect of their visit to each existing packaged liquor outlet in the locality. 5.13 PMR were asked to evaluate each packaged liquor outlet in the locality according to the following criteria; 5.13.1 Browse area of the outlet; 5.13.1.1 The average size of the browse area for the existing packaged liquor outlets in the locality is 165sqm. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 29 of 76
Bottle-O Martin│Public Interest Assessment 5.13.1.2 The browse area for Maddington Tavern is only 30sqm. 5.13.1.3 The proposed Bottle-O Martin will offer a 194sqm browse area and a drive through facility. 5.13.2 Availability of drive through facility; 5.13.2.1 Two existing packaged liquor outlets in the locality offer a drive through facility (i.e. Gosnells Hotel and Maddington Tavern). 5.13.2.2 However, both existing outlets above are attached to a tavern or a hotel. Neither of these outlets is located close to or connected to a supermarket. 5.13.3 Car parking; 5.13.3.1 Each of the existing packaged liquor outlets in the locality has sufficient car parking for customers. 5.13.4 Location (within a shopping centre); 5.13.4.1 Only one existing packaged liquor outlet in the locality is located within a shopping centre. However, the shopping centre had many closed and shuttered stores, and the applicant understands the packaged liquor outlet in question, Maddington Village Liquor (Cellarbrations @ Maddington), has since closed its doors in March 2020. 5.13.4.2 The proposed Bottle-O Martin will be situated in a brand-new shopping centre that will offer other services (please refer to paragraph 1.4 above) to the new aspirational growing community of Martin. 5.13.4.3 According to the Ferres Drive Market Assessment Report prepared by Macro Plan Dimasi (page 42 see attachment 3), “the assessment of retail expenditure within the trade area indicates sufficient demand for the food and grocery, liquor, take-away food, gym and sports,….to sustain the proposed Ferres Drive development land use mix.” 5.13.5 Staff knowledge in relation to Swan Valley and Perth Hills liquor products; 5.13.5.1 Staff members PMR spoke to at the existing packaged liquor outlets in the locality had very little knowledge of Swan Valley and Perth Hills wine and liquor products. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 30 of 76
Bottle-O Martin│Public Interest Assessment 5.13.6 Estimated range of selected Swan Valley and Perth Hills wine and liquor products on display (please refer to paragraph 5.24 below) 5.13.6.1 Not one of the existing packaged liquor outlets in the locality displayed any liquor item produced by any of the selected Swan Valley and Perth Hills liquor producers. 5.13.6.2 Whilst, the proposed Bottle-O Martin will feature and support local liquor producers, including Swan Valley and Perth Hills producers. 5.14 PMR’s observations are summarised below. 5.14.1 Corfield Tavern (Bottlemart) 5.14.1.1. “The store appeared to have a limited stock of wines.” 5.14.1.2. “The staff member could not identify any Swan Valley wines that were stocked in-store.” 5.14.1.3. “The store had an access door directly through to the tavern at the rear.” Canford Hospitality Consultants Pty Ltd | Outlet Density Page 31 of 76
Bottle-O Martin│Public Interest Assessment 5.14.2 Gosnells Hotel (BWS) 5.14.2.1. “The store was irregularly shaped to accommodate the drive-through.” 5.14.2.2. The bottleshop is “attached to a hotel” 5.14.2.3. “The staff member could only identify one Swan Valley wine that was stocked in-store, - namely Houghtons.” 5.14.3 Liquorland Gosnells 5.14.3.1. It does not have a drive-through facility 5.14.3.2. They have liquor range from Houghton Wines and Oakover Wines. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 32 of 76
Bottle-O Martin│Public Interest Assessment 5.14.4 Maddington Tavern (Bottlemart) 5.14.4.1. It has a drive-through facility and it is part of the Maddington tavern. 5.14.4.2. The browse area is small, approximately 30sqm. 5.14.4.3. The store shows “minimal wine stock.” 5.14.4.4. “The door to the store is locked and entrance is only accessible when the staff come and unlock the door – once the drive-through alert is triggered.” 5.14.4.5. “Theft would appear to be an issue, people were standing/seated on the ground next to the Tavern during the visit.” 5.14.4.6. “Despite the store having one Swan Valley wine (Houghton Wines), the staff member was not aware that this was from the Swan Valley and directed Perth Market Research to other liquor stores in the area…” 5.14.5 Thirsty Camel Maddington 5.14.5.1 “The store had the counter directly adjacent to the front door with a small fridge on the other side.” 5.14.5.2 “The store was also quite dark.” 5.14.5.3 The staff member indicated Houghton Wines, Sandalford Wines and Oakover Wines were the only range they stocked. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 33 of 76
Bottle-O Martin│Public Interest Assessment 5.14.6 Maddington Village Liquor (Cellarbrations @ Maddington) 5.14.6.1. It should be noted this liquor store ceased trading in February / March 2020. 5.14.6.2. The outlet is located within a shopping centre with many closed and shuttered stores. 5.14.6.3. “The staff member could not identify any Swan Valley wines that he stocked in-store. When asked about them (Swan Valley liquor products), he (the staff member) could not suggest anything after a few minutes.” 5.15 Clearly wine in general, and Swan Valley and Perth Hills wine in particular, is not a feature of any of the existing packaged liquor outlets in the locality, and anyone seeking these products would have to go to the trouble of driving out of the locality to obtain their reasonable packaged liquor requirements. 5.16 Attachment 5 contains a letter from Eric Lembo, an owner of Riverbank Estate, an award wining winery situated in Swan Valley. In his statement, Eric says: 5.16.1 “We have approached many of the liquor retail chains and outlets, for example, Bottlemart, BWS, Liquorland, Thirsty Camel, Cellabrations), however as a smaller vineyard we find they are unwilling to provide shelf space and prefer to promote the larger and more commonly known eastern state wines” 5.16.1.1 Please note the liquor chains mentioned by Eric are the liquor chains used by the existing packaged liquor outlets in the locality. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 34 of 76
Bottle-O Martin│Public Interest Assessment 5.16.2 “In fact everal (sic) attempts have always been redirected to their head offices which are in the Eastern States and local stores cannot/will not deal with us on a one to one basis.” 5.16.3 “This is proving problematic as we have top quality wines but it is difficult to get brand recognition if we are unable to get them into the local liquor retail stores.” 5.17 Attachment 6 contains an email from Colby Quirk of Sittella Winery, in his email, Colby says, “Sittella does not supply any wine to the below mentioned stores (the existing packaged liquor outlets in the locality).” 5.18 Similarly, attachment 7 contains a letter from Vino Volta (Swan Valley) winery. In his letter Garth Cliff, one of the winery owners says, 5.18.1 “We are not represented by any of the below businesses” (i.e. the existing packaged liquor outlets in the locality). 5.19 Therefore, should this application be approved, it will give an opportunity for Swan Valley and Perth Hills liquor producers to promote and market their product range in the locality. 5.20 It was also notable that staff members in the outlets; 5.20.1 Had very little knowledge of Swan Valley and Perth Hills wine and liquor products, 5.20.2 Did not offer to order the products in, and 5.20.3 Often had to perform a duel role between the packaged liquor facility and on premises liquor functions. 5.21 To explore this further PMR was provided with a sample list of Swan Valley and Perth Hills wine and liquor products and asked to assess whether any of the existing packaged liquor outlets in the locality displayed any of the selected items. 5.22 The applicant selected a broad range of Swan Valley and Perth Hills wine and liquor producers, all of which it intends to range in its new store (subject to customer demand). It is, however, not feasible to check all Swan Valley and Perth Hills products without encountering difficulties during the outlet visits. 5.23 However, as it transpired, the task was made easier by the lack of Swan Valley and Perth Hills liquor and wine products on display, and the general disinterest of the stores in those products. 5.24 The Swan Valley and Perth Hills liquor producers selected were; 5.24.1 Riverbank Estate, 126 Hamersley Road, Caversham, WA; 5.24.2 Mandoon Estate, 10 Harris Road, Caversham, WA; 5.24.3 Sittella Winery, 100 Barrett Street, Herne Hill, WA; Canford Hospitality Consultants Pty Ltd | Outlet Density Page 35 of 76
Bottle-O Martin│Public Interest Assessment 5.24.4 Core Cider, 35 Merrivale Road, Pickering Brook, WA; 5.24.5 John Kosovich, 180 Memorial Avenue, Baskerville, WA; 5.24.6 Pinelli Estate Wines, 30 Bennett Street, Caversham, WA; 5.24.7 Vino Volta, 81 Campersic Road, Middle Swan, WA; 5.24.8 Old Young’s, 10581 West Swan Road, Henley Brook, WA. 5.25 The table below shows the results. 5.26 A tick indicates that producer’s local product is ranged at that outlet, and a cross indicates it was not on display. Proposed Corfield Gosnells Liquorland Maddington Thirsty Maddington Bottle-O Tavern Hotel Gosnells Tavern Camel Village Liquor Martin (Bottlemart) (BWS) (Bottlemart) Maddington (Cellarbrations @ Maddington) Riverbank X X X X X X Estate Mandoon X X X X X X Estate Sittella X X X X X X Winery Core X X X X X X Cider John X X X X X X Kosovich Pinelli X X X X X X Estate Wines Vino X X X X X X Volta Old X X X X X X Young’s 5.27 Not one of the existing packaged liquor outlets in the locality displayed any liquor item produced by any of the selected Swan Valley and Perth Hills liquor producers. Canford Hospitality Consultants Pty Ltd | Outlet Density Page 36 of 76
Bottle-O Martin│Public Interest Assessment 6 Convenient One Stop Shopping 6.1 In this section, it will be demonstrated that to have a liquor store next to or attached to a supermarket is; 6.1.1 convenient; 6.1.2 commonplace; 6.1.3 expected by the public; 6.1.4 beneficial to both the liquor store and supermarket business. 6.2 There are a large number of liquor stores in WA which are situated next to or are attached to a supermarket. 6.3 Examples include the following; 6.3.1 The Bottle-O Dongara; 6.3.2 Baldivis Cellarbrations; 6.3.3 IGA Como; 6.3.4 IGA Canning Bridge; 6.3.5 IGA Capel; 6.3.6 IGA Wongan Hills; 6.3.7 IGA Dawesville; 6.3.8 Liquorland Beechboro; 6.3.9 The Wine Box, Shenton Park; 6.3.10 The Wine Box, Nedlands. 6.4 Convenient one stop shopping is currently unavailable to local residents and visitors to the locality. 6.4.1 Maddington Village Liquor (Cellarbrations @ Maddington) was the only packaged liquor outlet that was located within a shopping centre in the locality. However, the liquor outlet closed down in February / March 2020. 6.4.2 In any case, Maddington Village Liquor was not adjacent to a supermarket. There was a fresh food market within the same shopping centre called “Maddington Fresh Village”. 6.5 To further illustrate why this concept is important to consumers there were some case studies done by Independent Brands Australia (attachment 8). 6.6 In case study 1 when a liquor store on New South Wales’ central coast was removed from a standalone location and placed next to a Franklins supermarket, some interesting results were observed, as follows; 6.6.1 Liquor store sales were far in excess of predictions; 6.6.2 Gross profit rose by 1.9%; and Canford Hospitality Consultants Pty Ltd | Convenient One Stop Shopping Page 37 of 76
Bottle-O Martin│Public Interest Assessment 6.6.3 The ratio of beer sales dropped, even though beer sales overall increased. 6.7 Attachment 8 contains several case studies produced by Independent Brands Australia relating to the “effect of including liquor as a commodity in a supermarket”. 6.8 These case studies document experiences in other States of Australia, but there is no reason to doubt that the effect would be the same here. 6.9 All three case studies show that sales increase in both a liquor store and a supermarket when the two businesses are combined – as proposed with this application. 6.10 This therefore shows that people prefer to have the two services offered side by side. 6.11 In the FoodWorks Supermarket, Nyngan, NSW the initial experience was that “for every dollar picked up in liquor the sales in the rest of the store increased by a dollar”. 6.12 However, in “some weeks it has gotten as high as 3 dollars for every liquor dollar”. 6.13 The IBA researchers added; based on their findings, “Our view is that liquor is an integral part of a supermarkets range and offer….” 6.13.1 These studies show that the impact of repositioning a liquor store next to a supermarket is that sale of both the liquor store and the supermarket are both likely to increase, indicating that many people find this combined service attractive. 6.14 In a Liquor Commission decision (LC 07/2017) dated 27th March 2017, granting a liquor store licence to Liquorland Success (attachment 9), the Commission stated; 6.14.1 “the granting of the application will provide a one-stop shopping experience for those who purchase their groceries from the Coles supermarket adjacent to the proposed premises”. 6.14.1.1 The proposed liquor store will be an integral part of the IGA store in the new Martin shopping centre. 6.14.2 “One-stop shopping is of great importance to the many members of the community who lead busy and time poor lifestyles”; 6.14.2.1 Comments from questionnaire respondents in paragraph 6.15 below show there is a readily identifiable section of the local community which would appreciate the one stop service proposed here. Canford Hospitality Consultants Pty Ltd | Convenient One Stop Shopping Page 38 of 76
Bottle-O Martin│Public Interest Assessment 6.14.3 “the granting of the application will provide greater choice for those who purchase packaged liquor within the shopping centre”; 6.14.3.1 The applicant proposes to offer a selection of take-away Swan Valley and Perth Hills liquor products that are not available in the locality. 6.14.3.2 80% of the questionnaire respondents said they would like to purchase the Swan Valley and Perth Hills liquor products the applicant identified in the questionnaire. 6.15 When the questionnaire respondents were asked to describe the level of convenience of having the proposed liquor store integrated with an IGA supermarket, they said the following; 6.15.1 Steven Borley of Gosnells, “It saves travelling 12km to purchase our liquor requirements.” 6.15.2 Stephanie Kirkman, a library officer who lives in Martin, “Saves having to go to another secondary location to buy alcohol after doing grocery/hop-up shops. Very useful” 6.15.3 K Verco, a manager said, “one stop shop, (it) saves time (&) fuel.” 6.15.4 Jessie Rogers who works in a childcare, “Because I could get everything in one place. (It is) convenient when im (sic) heading out.” 6.15.5 Jacinta White of Martin, “Having an IGA and liquor store within walking distance would be very convenient….I often just need a couple of groceries or to get my husband a 6 pack.” 6.15.6 Lisa Mitchell of Gosnells, “Cause I can get everything done at one spot. Also, get to support a local business.” 6.15.7 Julia Del Simone of Martin, “It’s convenience (sic) being all in one place and more closer (sic) to my home.” 6.15.8 Linda Wells, a carer, “I can get everything in one location and supporting a local shop which is better for the area.” 6.16 In the Survey Monkey questionnaire (see section 18 below) respondents were asked to list their reasons why it was important to them to have the proposed liquor store integrated with an IGA supermarket. The top responses were; 6.16.1 I want to support local businesses and this makes it easier for me having them both located together – 66.4%, 6.16.2 I will have everything I need in one stop – 45.2%, and 6.16.3 It’s convenient – 44.2%. Canford Hospitality Consultants Pty Ltd | Convenient One Stop Shopping Page 39 of 76
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