The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...

Page created by Nelson Webb
 
CONTINUE READING
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
The New User-Centric Login
    Experience is Here

        Tuesday, May 14, 2019
            12 - 1 PM EST

                                (#)
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Peter Carson
    • President, Extranet User Manager
    • SharePoint MVP
    • Partner Seller, Microsoft Canada
    • peter.carson@extranetusermanager.com
    • http://blog.petercarson.ca
    • www.extranetusermanager.com
    • Twitter @carsonpeter
    • VP Toronto SharePoint User Group

                                                       (#)
                                             http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Envision IT built custom Extranet solution                                                                           User-Centric EUM
2008                                                                                                                        Login launched

                                                          Extranet User Manager                      Azure B2B support
                                               2012                                         2016
                                                          (EUM) Installer created                                                2019

                                                                                                                 Channel Partner
           2010                                                      Office 365 support                  2017    program launched

                                                                          2014

                                      Productization of code                                EUM Brand and
                          2011        base begins
                                                                                     2015   Website launched
  2009                                                                                                            2018

                                                                                                               EUM V4 Launched

                                                                                                                                      (#)
                                                                                                                            http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Customers around the Globe

85+ Customers Deployed Globally

                                                (#)
                                      http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Agenda
         Introductions

            New User-Centric Login Experience

              EUM V4.1 Overview

              EUM Features

              Licensing

            March of Dimes Customer Demo

         Summary, Q&A and Closing

                                                          (#)
                                                http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Poll – Which do you use today?

• Office 36
• Microsoft Flow
• Power BI
• SharePoint On Premises

                                           (#)
                                 http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Why a new Register/Login?

• Which do I need to do? I don’t remember if I have an account
   • Remove this question from the user
• When your value add as a product is user onboarding, user experience needs to be smooth
  and flawless
• Users have too many accounts to manage
    • Remove the confusion for the external user
    • Allows user to Microsoft, Google, Facebook, or setup a local account
    • EUM performs the validation to check if already registered
• Make it a single, seamless experience
   • Register right through to logged in where they were trying to go, in one step
• Eliminate branding a separate application
     • Everything lives under the IdentityServer Application

                                                                                                      (#)
                                                                                            http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Why Extranet User
   Manager?

                    (#)
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Considerations

• Who is coming into the Extranet?
• Does everyone see the same information?
• Is there a member database to interface with?
• Is it invitation only, or can people self-register
• Who approves new registrations?
• Is it just the Extranet they will be accessing, or are there
  other systems?

                                                                       (#)
                                                             http://eum.co
The New User-Centric Login Experience is Here - Tuesday, May 14, 2019 - Extranet User ...
Office 365

• External Sharing is not scalable            • EUM provides the self-registration, profile
    • Individual users need permissions         management, and delegation
      management to invite                    • As users and groups are created by the
    • Permissions become a mess, governance     business owners, they are setup in Azure AD
      goes out the window                       by EUM
• Azure B2B is not end user friendly          • EUM sends the invitations
    • Azure portal is overwhelming            • Azure AD manages the login process
    • All or nothing delegation
                                              • EUM manages the group membership
• No self-registration                          leveraged for permissions
• No integration to other line of business
  systems
• No integration to on premises AD

                                                                                       Third Party

                                                                                                     (#)
                                                                                           http://eum.co
SharePoint On Premises and Other Systems

• EUM acts as an Identity Provider              • Azure Web Sites
    • Manage single sign-on to SharePoint and   • SaaS applications such as Desire2Learn
      other on premise or cloud based apps        (www.d2l.com)
    • No FBA
                                                • SAP portals
• Fully branded registration and login
                                                • Custom applications
  experience
                                                • Can create and update the user profiles in
• Forgotten password reset
                                                  these other applications
• Multi-factor authentication
• SharePoint 2010 to 2019 support

                                                                                                     (#)
                                                                                           http://eum.co
Extranet User Manager
       Features

                        (#)
End User Components

                      • Register/Sign In
                      • Set Password
                      • Manage your profile
                      • Reset forgotten password

                                                             (#)
                                                   http://eum.co
Admin Components

                   • Delegated access for the business
                     owners and external users
                   • Search, add, edit, and import users and
                     groups
                   • Used by administrators to configure
                     the system
                       • General settings
                       • Federation Clients
                       • Email templates
                       • Office 365
                       • Azure AD B2B

                                                            (#)
                                                  http://eum.co
Branded Experience

                     • Maintain your corporate brand
                       throughout the entire user
                       experience
                       •   Registration
                       •   All end-user pages
                       •   Emails

                                                http://eum.co
                                                            (#)
                                                  http://eum.co
Delegated User Management

                        • Management of the extranet users is
                          delegated to the business
                        • IT does not need to manage accounts
                        • Can also be delegated securely to the
                          external organizations themselves

                                                                  (#)
                                                        http://eum.co
Self-Registration
                    • Fully customizable registration
                      experience
                    • Self service profile page
                    • Fields can be added or removed
                    • Can be integrated into back-end
                      systems
                    • Customizable approval workflow
                    • Simple edits such as adding or
                      removing fields done just through
                      HTML editing of form

                                                             (#)
                                                   http://eum.co
Works with SharePoint 2010 to 2019 and Office 365

                           • Does not need to be installed
                             on the SharePoint Server
                           • PowerShell script setups up the
                             trust
                           • Office 365 supported through
                             Azure B2B

                                                                    (#)
                                                          http://eum.co
Adaptive Design

• Leverages the Bootstrap
  framework
• All end-user pages adapt to
  smartphone, tablet, or desktop
  experiences

                                             (#)
                                   http://eum.co
Azure Hosted or On Premise

                        • Can be installed on an on premise server
                             • SharePoint Server
                             • IIS Server
                        • Host in your Azure Tenant
                           • App Service
                        • Host in our Azure Tenant
                             • Secure multi-tenant hosting
                             • Managed by Envision IT
                             • 7x24 monitoring and remediation

                                                                           (#)
                                                                 http://eum.co
Customer Case Study:
March of Dimes Canada

Community-based rehabilitation and advocacy
charity for people with physical disabilities.

The Challenge:
March of Dimes vision is to become the primary service
provider for community-based supports to Canadians
after a stroke
Member portal provides information on programs and
services they offer
Drive adoption by survivors and care givers
Provide guidance on successful transition from hospital to
home, positive peer support and community-based re-
engagement

                                                             http://eum.co
                                                                         (#)
                                                               http://eum.co
Customer Case Study:
March of Dimes Canada

The Solution:
• Fully custom registration process tailored to the
  audience
    • Multi-step profile setup gathers
        information about the user
    • User experience testing with user groups
        to optimize
• Initial site launched August 2018
• Feedback was generally positive, but users were
  confused whether they needed to register or
  sign in

                                                                (#)
                                                      http://eum.co
Customer Case Study:
March of Dimes Canada

Demo Scenario:
• Current live site at
  https://afterstroke.marchofdimes.ca
• Updated login experience at
  https://modc.envisionit.com/

                                                  (#)
                                        http://eum.co
Customer Case Study:
OACAS Member Portal

OACAS is the Ontario Association of Children's
Aid Societies
https://oacas.sharepoint.com

The Challenge:
• 8,000 members across 50+ member organizations
• Provincially funded training resources to be delivered
  through SharePoint and Desire2Learn
• Previous portal limitations
     •   No search
     •   No CMS required web designers to update
     •   IT needed to manage infrastructure
     •   No single sign-on to D2L

                                                                     (#)
                                                           http://eum.co
                                                           http://eum.co
Customer Case Study:
OACAS Member Portal

OACAS is the Ontario Association of Children's
Aid Societies
https://oacas.sharepoint.com

The Results:
• Cloud hosted solution in Office 365 and D2L
• Auto-approval of most accounts on-boarded 500 new
  users per day at peak
• SSO between Office 365 and D2L
• Responsive design for mobile support
• Licensing provided through Office 365 for Nonprofits

                                                                   (#)
                                                         http://eum.co
                                                         http://eum.co
Ontario Association of Children's Aid Societies
                       EUM Hosted Multi-
                      Tenant Infrastructure

                      EUM / AD FS

                                                        OACAS O365 Tenant
       EUM Database                   Traffic Manager

                      EUM / AD FS

                                                        OACAS Training Portal

                          EUM AD

                                                                                          (#)
                                                                                http://eum.co
HTTP Triggers

                Microsoft Flow

                                           (#)
                                 http://eum.co
Extranet User Manager Connector

                                            (#)
                                  http://eum.co
(#)
http://eum.co
Upcoming Events

                                                               Municipal Information
                                       SharePoint Conference
   Toronto SharePoint Users Group                               Systems Association
                                           North America
Developing Custom Connectors for the                              (MISA) Ontario
                                         May 21-23, 2019
      Microsoft Power Platform                                     June 2-5, 2019
                                             Las Vegas
            May 15, 2019                                            Niagara Falls
          6PM - 8:30PM EST
                                       www.sharepointna.com
           eum.co/events                                       https://event.crowdcom
                                                                pass.com/misaon2019

                                                                                                  (#)
                                                                                        http://eum.co
Thank you!
Questions?

                       (#)
             http://eum.co
You can also read