Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
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The world’s number tourism business at a glance Global Company – domiciled in 77,000 colleagues Germany in 130 countries More than 30 million customers from Revenues of 31 source markets travelling €18.7 billion* to 180 destinations Over 300 hotels Underlying EBITA with 210,000 beds €869 million* around 140 aircraft A FTSE 100 business 13 cruise ships Market capitalisation About 1,800 retail shops in €10 billion** Europe *Based on numbers from FY 2013/14 ** As of 13 May 2015 2
Only by helping to make the world a better place can holidays keep getting better - it really is that simple. We will work tirelessly to create experiences that are more responsible and more enjoyable, one holiday at a time. By stepping lightly and reducing the impact of holidays on the environment; By making a positive difference for people and communities; We will lead the way in pioneering sustainable tourism so that travel and sustainability become inseparable. That’s what we mean when we say Better Holidays, Better World.
It’s a bold ambition, but we think we’ve got the scale, the passion, and the people to make it happen. xxxxxx We want to lead the way, and show how holidays can have positive outcomes for everyone. 5
Better Holidays, Better World strategic framework 6
We will operate Europe’s most We will deliver 10 million We will invest €10m per year carbon efficient airlines and greener and fairer holidays a by 2020 to enhance the reduce the carbon intensity of year by 2020, enabling more positive impacts of tourism, our operations by 10% by 2020 local people to share in the creating the TUI Care benefits of tourism Foundation to support this Drive environmental improvements 7. We will innovate for a more across our… 4. All hotels in our tourism sustainable future for tourism business portfolio to subscribe 1. Airline operations to sustainability certifications 8. We will invest in youth, tourism 5. Our hotels and concept skills and education 2. Cruise operations partner hotels to showcase world class sustainability 9. We will collaborate with standards destinations on the sustainable 3. Ground operations management of tourism 6. Help colleagues and customers to create positive 7 change
Ambitions and commitments we’ll achieve by 2020 We will operate Europe’s most 1. We will drive environmental improvements across our aviation operations carbon-efficient airlines and 2. We will drive environmental improvements across our reduce the carbon intensity of cruise operations our operations by 10% by 2020 3. We will drive environmental improvements across our ground operations 4. We will work with hotel suppliers to increase their We will deliver 10 million positive impact on the local community and to greener and fairer holidays per protect the environment year by 2020, enabling more 5. We will showcase world-class sustainability local people to share in the standards across our own TUI hotels and concept partner hotels benefits of tourism 6. We will help customers and colleagues to create positive change 7. We will innovate for a more sustainable future for We will invest €10 million tourism, and share our findings with the industry per year by 2020 to enhance 8. We will invest in youth, tourism skills and education to the positive impacts of create employment opportunities in our source markets and tourism, creating the TUI Care destinations Foundation to support this 9. We will collaborate with destinations on the sustainable work management of tourism 8
Better Holidays, Better World - animation https://www.youtube.com/watch?v=-eYRMZRXOVE&feature=youtu.be 9
…maximising our positive impact and minimising the negative… • We measured and monetised the economic, tax, environmental and social impact of 60,000 TUI Group customers to Cyprus • Outcome: overwhelmingly positive economic benefit - €84 per guest per night - driven largely by employment. • Opportunity for TUI to improve impact by increasing training & work experience, and local procurement, and reducing CO2. Watch the TIMM video: https://www.youtube.com/watch?v=fUBQor_8LQ4 10
Supporting destination projects Turkey Jamaica Building links Increasing tourist between farmers footfall and spend and hotels outside hotels Cape Verde Mexico Destination council, Supporting craft and excursion communities to sell programmes products to hotels Plus many other initiatives that support communities and reduce environmental impacts 11
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