The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing

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The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
The New
   Employment
    Economy
              Gerry Hoeffner
President, Personnel Dynamics Consulting
                    and
   Vice President of Human Resources
       Southern Eagle Distributing
            Fort Pierce, Florida
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Gerry Hoeffner
President of Personnel Dynamics Consulting
Over 30 years of HR and employee development
experience
Recognized nationally by HR Magazine for his work on
2020 Program
“Best Places To Work” won the 2002 International Pinnacle
Award from the Society for Human Resource Management

                  {
Creator of “TheTurnoverCalculator.com”
Member of the National Speakers Association
Member of the International Speakers Network
Winner of the BevCap Best Practices Award 2015, 2016
Certified Predictive Index Consultant Partner

                                                            Personnel Dynamics Consulting
           The Ultimate                                     Fort Pierce, Florida
                                                            President
           Turnover Calculator
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
www.TurnoverCalculator.com
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Why Should You Be
  Concerned?
 The Hiring Strategy You
 Are Using Today Is Not
    Going To Work?
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Unemployment Rates

        US Bureau of Labor Statistic – December, 2017
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Unemployment Rates

         US Bureau of Labor Statistic – August, 2017
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Unemployment Rates
                2017     2016

 St. Louis       4.4       5.6
 Carlton         5.0       5.7
 Lake            4.5       5.6
 Pine            6.4       7.0
 Itsaca          6.7       9.2

 Hennepin        2.6       3.3
 Dakota          2.7       3.4
 Ramsey          2.8       3.5

 Olmsted         2.6       3.1
 Winona          2.6       3.5
             US Bureau of Labor Statistic – Decemer, 2017
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Minnesota
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Wisconsin
The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
Unemployment Rates
               2017     2016

 Douglas        3.6       5.1
 Washburn       3.4       5.2
 Burnett        4.5       6.3
 Polk           3.6       5.0

            US Bureau of Labor Statistic – Decemer, 2017
National Unemployment By Education

                   US Bureau of Labor Statistics, 2016
As Unemployment Declines, Employees Leave.

                                           National Turnover Rate
   0.600   48.6%
                   45.2%

                                                   45.0%
                                   44.2%
                                           44.2%

                                                           44.1%
                           43.7%

                                                                                                                                    42.8%
                                                                    42.4%
   0.500

                                                                                                                    41.8%
                                                                                                                            41.8%
                                                                                                            39.9%
                                                                            38.8%

                                                                                                    38.0%
                                                                                            37.4%
                                                                                    36.5%
   0.400

   0.300

   0.200

   0.100

   0.000
           2001
                   2002

                                           2005
                                                   2006
                                                           2007
                                                                    2008

                                                                                            2011
                                                                                                    2012
                                                                                                            2013
                                                                                                                    2014
                           2003
                                   2004

                                                                            2009
                                                                                    2010

                                                                                                                            2015
                                                                                                                                    2016
                                                                   US Bureau of Labor Statistic – December, 2017
How Long Do They Stay?
     Average Tenure

    2002     3.7 years
    2004     4.0 years
    2006     4.0 years
    2008     4.1 years
    2010     4.4 years
    2012     4.6 years
    2014     4.6 years
    2016     4.2 years
The number of job openings recently surpassed the
number of people looking for work
How Does This Affect Your
          Workplace?

- Finding the “Diamond” has become more difficult.

- Bad hires are a liability.

- Empty positions will affect your production / service.

- Employees have choices. They can work anywhere.

- Employee Turnover is contagious.
2013 Workforce by Generations

                                              Generation X and Millenials

          “I am a commodity. I have talent and should go to the best bidder”.

© Copyright 2012, Personnel Dynamics Consulting
                                                                            US Census Bureau, 2013
Present Workforce by Generations

                     Generation X and Millenials

“I am a commodity. I have talent and should go to the best bidder”.
                                                     US Census Bureau, 2017
THE GENERATIONAL WORKFORCE

     Veteran Generation
              (1945 and before)
         Baby Boomers
                 (1946-1964)
           Generation X
                 (1965-1980)
               Millenials
                 (1981-1997)

      AARP, Leading a Multigenerational Workforce
THE GENERATIONAL WORKFORCE
      Veteran Generation
         (72 and above)
        Baby Boomers
        (53-71 years old)
        Generation X
        (37-52 years old)
          Millennials
        (20-36 years old)
Baby
                 Boomers          Generation X            Millennials

                   Bonanza          Family Ties          Jerry Springer
  Television

 Employment      Hard To Find     I’ll work if I have Jobs are a dime a
                                           to               dozen
                 Only if I have    If I really want
                       to             something         How much can I
    Credit                                                  get?

                   Men of         Men/Women of              What is
    Heroes        Character         Character              Character?
                 Via Parent’s      Via personal
                                                          Pager – Cell
Communications      Phone             phone
                                                         Phone - E-mail
                                                          Chat Rooms

   Change           Dislike            Accept               Demand
                                   Employing Generation Why Eric Chester, 2002
Baby                                     Millennials
                                Generation X
               Boomers

                                                      Just because they
 Respect       Is automatic          Is polite
                                                       Are older? – No
                                                            Way!

              Tell me what to   Show me how to Why do I need to
 School /
                    do               do it       learn this?
 Training

Loyalty to    I could work my   This could lead to      If I can’t take
Employer       way to the top        the top           Saturday off, I’ll
                                                              quit!

Promiscuity       Mono               Herpes                   Aids
  leads to

                                  Employing Generation Why Eric Chester, 2002
Baby
              Boomers          Generation X             Millennials

Pornography   In the Movie      In Video Stores         On TV, or just
                Theaters                                a click away!

                Is there                               Is there honesty?
Government                    There is dishonesty
              dishonesty?

  Justice       Always         Usually prevails        Can be bought
                prevails

  Parents     Try to please    Try to put up with      Aren’t around
                  them                them                much

                                 Employing Generation Why Eric Chester, 2002
What difference does this make?

         Who is right?
How Does This Affect Your
            Workplace?

- There is a new concept of how work works. (Embrace it)

- It is about the culture of the workplace (Who owns your Culture?)

- Employees do not plan on retiring from your organization
  (Anchor them early)

- Workforce is mobile (Why would anyone want to work for you?)
What Is The Costs
 For Not Making
   Changes?
www.TurnoverCalculator.com
www.TurnoverCalculator.com
   Registered with Email               Registered at Event

1. Go to TurnoverCalculator.com   1. Go to TurnoverCalculator.com

2. Log in using your email as     2. Click on “Sign Up”
   your log in name.
                                  3. Register for 90-Day
3. Enter “password” as your          Membership
   password.
                                  4. Use DULUTH as coupon
                                     code
Turnover Is Expensive
   How high is your turnover rate?
   How much does it cost to lose an employee?
Click on “New” to start.
Type in the title of the position
Answer the questions. Skip those that do
not apply. You will most like leave a
majority of the answers blank.
If you are not sure of an answer, click on
the “Help” button on each question for
assistance.
Page down to see your totals.
Turnover Costs (Hard Costs Only)

    Warehouse           $8,500
    Merchandiser        $12,700
    Delivery Driver     $29,600
    Sales               $37,500

      TurnoverCalculator.com
Turnover Costs (Hard Costs Only)

Warehouse       $8,500     x   3 = $25,500
Merchandiser $12,700       x   3 = $38,100
Delivery Driver $29,600    x   3 = $88,800
Sales            $37,500   x   3 = $112,500
                                 $264,900

         TurnoverCalculator.com
Calculate the Cost of Turnover
 www.TheTurnoverCalculator.com

         Coupon Code:
           DULUTH

          30 Day Trial
Your
  Paradigm of
Employment Must
   Change.
Accept The
   New Employee Paradigm
         “I am a commodity.
      I have talent and it should
       go to the best employer.”

You need the talent more than the talent needs you!
Understand The New
   Recruitment Paradigm

“Good Employees Are Employed.”

 You need to recruit employees who are already happy
 working where they are employed.
Adopt the
  Employer of Excellence
         Attitude
     “I am the best employer,
       and I can prove it.”

Market yourself to your employees and to the community.
Know Your Numbers
  -   Turnover Rate
  -   Growth Rate
  -   Amount spent on Training and Development
  -   Promotion Rate
  -   Training Participation Rate
  -   Percentage you pay on benefits
  -   Engagement Rates

  What makes you special vs. other employers
Market Your
    Numbers

Create a Marketing
piece to hand out to
  employees and
      visitors.
Market Your Stories

Testimonials from
employees on why
 you are a great
  place to work.
Accept The Value Of
            Culture
Yes, they want to be paid. They also want to grow.

     How will their life be improved?
     How will they increase in market value?
     What chance do they have to develop?

 They have a job. Your job is to attract them away.
Understand
     First Impressions Matter
       Every step of the hiring and
on-boarding process should be impressive.
   It is all about making an impression.

                Wow them!
Employee Handbook

 Make it a Marketing
piece. A celebration of
  their choice to join
          you.
Embrace The
    New Minnesotan

             ?
Say “Welcome” instead of “Why”.
What Can You
 Do Now?
Know Your Numbers
  -   Turnover Rate
  -   Cost of Turnover
  -   Paid Time Off
  -   Growth Rate
  -   Amount spent on Training
  -   Promotion Rate
  -   Training Participation Rate
  -   Percentage you pay on benefits
  What makes you special vs. other employers
Remember…

Today’s Workforce has choices.

…It is your job to make sure they choose you!
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