The New Employment Economy - Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing
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The New Employment Economy Gerry Hoeffner President, Personnel Dynamics Consulting and Vice President of Human Resources Southern Eagle Distributing Fort Pierce, Florida
Gerry Hoeffner President of Personnel Dynamics Consulting Over 30 years of HR and employee development experience Recognized nationally by HR Magazine for his work on 2020 Program “Best Places To Work” won the 2002 International Pinnacle Award from the Society for Human Resource Management { Creator of “TheTurnoverCalculator.com” Member of the National Speakers Association Member of the International Speakers Network Winner of the BevCap Best Practices Award 2015, 2016 Certified Predictive Index Consultant Partner Personnel Dynamics Consulting The Ultimate Fort Pierce, Florida President Turnover Calculator
Unemployment Rates 2017 2016 St. Louis 4.4 5.6 Carlton 5.0 5.7 Lake 4.5 5.6 Pine 6.4 7.0 Itsaca 6.7 9.2 Hennepin 2.6 3.3 Dakota 2.7 3.4 Ramsey 2.8 3.5 Olmsted 2.6 3.1 Winona 2.6 3.5 US Bureau of Labor Statistic – Decemer, 2017
Unemployment Rates 2017 2016 Douglas 3.6 5.1 Washburn 3.4 5.2 Burnett 4.5 6.3 Polk 3.6 5.0 US Bureau of Labor Statistic – Decemer, 2017
National Unemployment By Education US Bureau of Labor Statistics, 2016
As Unemployment Declines, Employees Leave. National Turnover Rate 0.600 48.6% 45.2% 45.0% 44.2% 44.2% 44.1% 43.7% 42.8% 42.4% 0.500 41.8% 41.8% 39.9% 38.8% 38.0% 37.4% 36.5% 0.400 0.300 0.200 0.100 0.000 2001 2002 2005 2006 2007 2008 2011 2012 2013 2014 2003 2004 2009 2010 2015 2016 US Bureau of Labor Statistic – December, 2017
How Long Do They Stay? Average Tenure 2002 3.7 years 2004 4.0 years 2006 4.0 years 2008 4.1 years 2010 4.4 years 2012 4.6 years 2014 4.6 years 2016 4.2 years
The number of job openings recently surpassed the number of people looking for work
How Does This Affect Your Workplace? - Finding the “Diamond” has become more difficult. - Bad hires are a liability. - Empty positions will affect your production / service. - Employees have choices. They can work anywhere. - Employee Turnover is contagious.
2013 Workforce by Generations Generation X and Millenials “I am a commodity. I have talent and should go to the best bidder”. © Copyright 2012, Personnel Dynamics Consulting US Census Bureau, 2013
Present Workforce by Generations Generation X and Millenials “I am a commodity. I have talent and should go to the best bidder”. US Census Bureau, 2017
THE GENERATIONAL WORKFORCE Veteran Generation (1945 and before) Baby Boomers (1946-1964) Generation X (1965-1980) Millenials (1981-1997) AARP, Leading a Multigenerational Workforce
THE GENERATIONAL WORKFORCE Veteran Generation (72 and above) Baby Boomers (53-71 years old) Generation X (37-52 years old) Millennials (20-36 years old)
Baby Boomers Generation X Millennials Bonanza Family Ties Jerry Springer Television Employment Hard To Find I’ll work if I have Jobs are a dime a to dozen Only if I have If I really want to something How much can I Credit get? Men of Men/Women of What is Heroes Character Character Character? Via Parent’s Via personal Pager – Cell Communications Phone phone Phone - E-mail Chat Rooms Change Dislike Accept Demand Employing Generation Why Eric Chester, 2002
Baby Millennials Generation X Boomers Just because they Respect Is automatic Is polite Are older? – No Way! Tell me what to Show me how to Why do I need to School / do do it learn this? Training Loyalty to I could work my This could lead to If I can’t take Employer way to the top the top Saturday off, I’ll quit! Promiscuity Mono Herpes Aids leads to Employing Generation Why Eric Chester, 2002
Baby Boomers Generation X Millennials Pornography In the Movie In Video Stores On TV, or just Theaters a click away! Is there Is there honesty? Government There is dishonesty dishonesty? Justice Always Usually prevails Can be bought prevails Parents Try to please Try to put up with Aren’t around them them much Employing Generation Why Eric Chester, 2002
What difference does this make? Who is right?
How Does This Affect Your Workplace? - There is a new concept of how work works. (Embrace it) - It is about the culture of the workplace (Who owns your Culture?) - Employees do not plan on retiring from your organization (Anchor them early) - Workforce is mobile (Why would anyone want to work for you?)
What Is The Costs For Not Making Changes?
www.TurnoverCalculator.com
www.TurnoverCalculator.com Registered with Email Registered at Event 1. Go to TurnoverCalculator.com 1. Go to TurnoverCalculator.com 2. Log in using your email as 2. Click on “Sign Up” your log in name. 3. Register for 90-Day 3. Enter “password” as your Membership password. 4. Use DULUTH as coupon code
Turnover Is Expensive How high is your turnover rate? How much does it cost to lose an employee?
Click on “New” to start.
Type in the title of the position
Answer the questions. Skip those that do not apply. You will most like leave a majority of the answers blank.
If you are not sure of an answer, click on the “Help” button on each question for assistance.
Page down to see your totals.
Turnover Costs (Hard Costs Only) Warehouse $8,500 Merchandiser $12,700 Delivery Driver $29,600 Sales $37,500 TurnoverCalculator.com
Turnover Costs (Hard Costs Only) Warehouse $8,500 x 3 = $25,500 Merchandiser $12,700 x 3 = $38,100 Delivery Driver $29,600 x 3 = $88,800 Sales $37,500 x 3 = $112,500 $264,900 TurnoverCalculator.com
Calculate the Cost of Turnover www.TheTurnoverCalculator.com Coupon Code: DULUTH 30 Day Trial
Your Paradigm of Employment Must Change.
Accept The New Employee Paradigm “I am a commodity. I have talent and it should go to the best employer.” You need the talent more than the talent needs you!
Understand The New Recruitment Paradigm “Good Employees Are Employed.” You need to recruit employees who are already happy working where they are employed.
Adopt the Employer of Excellence Attitude “I am the best employer, and I can prove it.” Market yourself to your employees and to the community.
Know Your Numbers - Turnover Rate - Growth Rate - Amount spent on Training and Development - Promotion Rate - Training Participation Rate - Percentage you pay on benefits - Engagement Rates What makes you special vs. other employers
Market Your Numbers Create a Marketing piece to hand out to employees and visitors.
Market Your Stories Testimonials from employees on why you are a great place to work.
Accept The Value Of Culture Yes, they want to be paid. They also want to grow. How will their life be improved? How will they increase in market value? What chance do they have to develop? They have a job. Your job is to attract them away.
Understand First Impressions Matter Every step of the hiring and on-boarding process should be impressive. It is all about making an impression. Wow them!
Employee Handbook Make it a Marketing piece. A celebration of their choice to join you.
Embrace The New Minnesotan ? Say “Welcome” instead of “Why”.
What Can You Do Now?
Know Your Numbers - Turnover Rate - Cost of Turnover - Paid Time Off - Growth Rate - Amount spent on Training - Promotion Rate - Training Participation Rate - Percentage you pay on benefits What makes you special vs. other employers
Remember… Today’s Workforce has choices. …It is your job to make sure they choose you!
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