The Impact of COVID-19 - skinny

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The Impact of COVID-19 - skinny
The Impact of
COVID-19
on Sports &
Fitness in China

      skinny
The Impact of COVID-19 - skinny
Key Observations
S P O R T & F I T N E S S I N C H I N A T O D AY

•   Since the outbreak consumers increasingly pursue a healthier lifestyle at home – explosive
    growth in fitness home equipment & online fitness classes; look at sports at home as a way of
    staying in shape, strengthening will and relieving stress during trying times
•   Recreation sports centers & gyms have reopened in most provinces – still subject to strict
    regulations e.g. wearing masks during workout: among most re-opened centers are gyms,
    basketball & badminton courts as well as square dance gatherings
•   Sports retail still driven by online sales – major brands have focused around online activation
    particularly livestreaming and social commerce; significance of smaller outlets grew as well
    as consumers are still reluctant to visit major malls & stores
•   Sports leagues continue to be on hold – Government reissued a statement not to start any
    major sport leagues before May; CBA (basketball) among the most active to work out a
    proposal to start the Basketball season
•   eSports currently the only viewable form of sports entertainment – Some domestic
    eSport leagues setting all time records in viewership
•   Current consumption of fitness & health suggests healthy growth moving forward
    – expect current short-term behavior to evolve into more sporting event
    participation inline with current growth trajectory pre COVID-19
    (see slide 4 for China’s sport landscape pre-outbreak)
The Impact of COVID-19 - skinny
Tre n d i n g K e y w o rd s
FEBRUARY – APRIL 2020

  KEYWORD(S)                                    INTERPRETATION                                                                  TAKEAWAY

                   • Keep has been the clear winner among fitness apps increasing their DAU        Platforms offering online fitness classes for consumers to follow at
                     (Daily Active Users) almost threefold to 6 million a day in March             home has been by far the biggest trend coming out of the virus
      Keep         • On Weibo the hashtag #StayAtHomeHealthyExercisePlan gathered over             outbreak. While Keep is the frontrunner, there are several platforms
                     1.96 billion views, to which Keep users have contributed to among other       that have significantly grown their followership and provide
                     fitness platforms                                                             opportunities to partner with

                   • As situation stabilizes consumers are increasingly getting involved in
                                                                                                   Though heavily restricted in number of participants and having to
                     outdoor sports again
  Outdoor Sports                                                                                   wear facemasks throughout the exercises, consumers are returning
                   • Recent survey in T1 & T2 communities suggests 29.7% to increase their
                                                                                                   to their exercise routines. Particularly gyms, but basketball &
                     outdoor sports activity over the coming weeks
                                                                                                   badminton courts are likely to resume normal operation soon
                   • Several recreation centers have reopened their doors to the public

                   • Top three searched keyword overall on Taobao & Tmall throughout the           Gamification to grasp consumers’ attention has been a steady trend
     Gaming          outbreak                                                                      in China over recent years with esports being no exception. The
                   • Games such as Nintendo’s Ring Fit Adventures sold out with secondhand         entertainment factor grew even more in importance during self
                     sales prices increasing from ¥600 to ¥2000                                    isolation time

                   • Has been a hot topic across a variety of industries especially during times   Still one of the top trending keywords, however expected to decrease
   Stress Relief
                     of self isolation with fitness & sports related content common                with consumers resuming normal routines

                   • By far the number 1 selling home fitness equipment on major ecommerce
                                                                                                   Consumers increasingly searched for equipment-free work out
    Yoga Mats        platforms
                                                                                                   routines, however still a necessity for yoga mates to execute those
                   • Fifth most searched keyword on Taobao overall in month of February
The Impact of COVID-19 - skinny
Sports Leagues Still On Hold

                                                    Pre-outbreak               Current Situation

    •      Basketball is the most popular sport in China with 300m NBA         •   On 10th April the Government issued a statement postponing all major sports
           fans (US$5 billion business in China) and CBA league among              leagues with a potential start in May earliest. Arenas are open to the general
             the most watched domestic basketball leagues in the world             public and are currently being used mainly for basketball, badminton and ping
                                                           outside of US           pong

•       President Xi is an avid supporter of football with big plans to turn   •   Restrictions do not affect eSports leagues as long as matches are played in
          China into a football superpower by 2050. The aim for 2020 is            isolation or in dedicated training centres
               to have 30m kids play, 20k new academies & 70k pitches
                                                                               •   Chinese Basketball Association (CBA) was pushing a proposal to hold a one-
    •     Spurred by preparation for Beijing Winter Olympics 2022, the             month tournament in two selected cities (10 teams per city) with no fans in the
        number of ski resorts visitors tripled from 5.5m in 2009 to 15.1m          arena. Likely to be the first league to reopen as CBA President Yao Ming and
                                                                   in 2016         the Government Sports Bureau are closely working together to relaunch
                                                                                   basketball in China
              •   The running boom has hit China steadily increasing in
            participants and races held with numbers of participants at        •   Work has started on new $1.7 billion lotus flower-shaped football stadium for
        major running events expanding from 2.8m in 2016 to over 10m               Guangzhou Evergrande expected to be ready by the end of 2022. Once
                                                               in 2020             completed it would be the largest football stadium in the world. Plans to build
                                                                                   another 3-5 more stadiums across the country with capacities of 80-100,000
         •  China is set to take over Korea as second biggest eSports              have been announced to gear up for a bid at hosting its first World Cup by
        market behind the US. eSports related majors are now available             2036.
                                  at several colleges across the country
                                                                               •   There has been talk from other leagues to move its teams to China to finish the
                                                                                   season. Most prominently the English Premier League is currently discussing
                                                                                   this as an option to hold the final 9 games of the season in the Middle
                                                                                   Kingdom. However, some team owners are calling the idea outrageous and
                                                                                   are expecting to turn this option down should it come to a vote.
The Impact of COVID-19 - skinny
D e v e l o p m e n t s i n S p o r t s Te c h

•   Since the outbreak developments in sports tech looked
    to cater towards people increasingly staying at home

•   Apps such as Alibaba’s Le Power (乐动力) provide users
    with fitness classes that do not require any equipment
    while scanning their performance and providing real time                                            Fiture’s fitness mirrors received increase
    feedback all free of charge                                                                      exposure since the outbreak as their product
                                                                                                     tailored to consumers increasingly staying at
•   In 2019 the Chengdu based Fiture rolled out its fitness                                                                home
    mirrors. The mirrors are installed in consumers’ home,
    offer a variety of personalized classes, track
    performances and enables to connect with other users
    and workout together.

•   In regards to fan engagements, China still clearly lacks
    behind the US of getting fans involved in professional
    sports leagues. American Football leagues such as the
    FCFL and YCF have already kicked off in the US which
    enable fans to vote for the type of plays their team
    should execute next. Teams are further run by popular
    sports and lifestyle KOLs to gain consumers attention
    and interest in the sport. While such leagues haven’t
    been implemented in China yet this may be an indicator
    of what the future holds.                                                                     The US is the front runner in involving fans in the
                                                                  Alibaba’s Le Power offers
                                                                                                   fan experience. Interactive leagues such as the
                                                               consumers a free way to stay fit
                                                                                                   FCFL and YCF may be what the future holds in
                                                                   at home with no fitness
                                                                                                                        China
                                                                     equipment required
The Impact of COVID-19 - skinny
K E Y TA K E A W AY F O R T I Q

A c c e l e r a t i n g D i g i t a l E ff o r t s                                         With fitness app membership exploding during the COVID-19 crisis, fitness
                                                                                           and sport remain at the forefront of consumer thinking. Given the pre-
                                                                                           COVID-19 trajectory trending upwards, it would be safe to assume that this
F I T N E S S A P P S AT T H E F O R E F R O N T                                           sharp boost in online sports and fitness participation is likely to leave a
                                                                                           permanent mark on consumer behavior. This may extend beyond simple
•   Fitness apps were among the first to tackle the increasing need of people staying      training gear to include the establishment of home theatres for both
    at home but wanting to stay physically and mentally fit                                watching and participating in sport, virtual reality solutions for increased
•   New video and livestreaming classes were uploaded within days for people to            cabin fever etc.
    train at home, none more successful than Keep reaching over 6 million DAUs
    (Daily Active Users) at its peak
•   Not just fitness apps but offline gyms also got involved in offering livestream
                                                                                                                            NIKE INCREASINGLY PUSHING DIGITAL
    classes which is expected to continue moving forward
         DAUs for Sports and Fitness APPs (millions)                                                                        •   Nike was able to offset much of its
                                                                                                                                lost retail sales through pushing its
           Since the outbreak fitness                                                                                           digital channels resulting in 36%
        platform Keep nearly tripled its                         89.28 M                                                        increase compared to last quarter’s
         Daily Active Users from 2.2m                                                                                           digital sales
          (Jan 28th) to 6.0m (Mar 3rd)
                                                                                                                            •   Utilizing its own channels from NTC
                                                                                                                                app, to WeChat Mini Program, Nike
                                                                                                                                swiftly updated new training courses
                                                                                                                                to be done at home

                                     Gym program provider LesMills immediately saw                                          •   Further utilized other channels such
                                      the potential in expanding digitally (see slide 6)                                        as Douyin and Tencent Live to push
                                                                                                                                content
               46.18 M
                                                                                                                            •   Campaigns pushing social commerce
                              2019 2020                                                                                         have been implemented working with
                                                                                                                                popular KOLs and KOCs in the
                                                                                                                                process attracting reaching over 25
                   Over the past year Sports and Fitness Apps in China
                                                                                                                                million RMB in sales (slide 7 for more
                             grew 93.3% in daily active users
                                                                                                                                details social commerce)
The Impact of COVID-19 - skinny
CASE STUDY

Les Mills International works with 140,000 fitness instructors     Les Mills provides us a
and 20,000 clubs worldwide to deliver "the world's best            valuable lesson for not
                                                                   just for succeeding in
workouts" and had been experiencing strong growth in China
                                                                   times of crisis, but also
on the back of the fitness boom. Yet when China went into          taking time to explore
COVID-19 lock-down, the gym industry was one of the hardest        other marketing, sales
hit.                                                               and training channels.

The outbreak provided an opportunity for Les Mills to accelerate   Gyms are now starting to
                                                                   open again in China,
their digital initiatives:
                                                                   although it will be some
                                                                   time before they are back
•   Launching an online training program which was streamed        to the crowded hives of
    to 2,800 instructors in one session. Lower costs to serve      activity that they were
    led to profits being 2.5 times higher.                         before the outbreak.

                                                                   Nevertheless, Les Mills is
•   Creating a WeChat Mini Program with fitness-related
                                                                   likely to emerge stronger
    content and free workouts, including exercises for children.   than it was before, with
                                                                   complementary digital
•   Offering paid live-streaming classes, which marks Les Mills'   channels, more profitable
    first foray into the direct to consumer (D2C) model.           systems and new
                                                                   avenues to grow their
                                                                   revenue and customer-
•   Discussing partnership models with Alibaba, which includes     base.
    providing content on DingTalk, a popular productivity app.
The Impact of COVID-19 - skinny
S o c i a l C o m m e rc e                                                       TA K E A W AY S

The New Norm in China                                                            •   Social commerce is seen as the next key area for growth,
                                                                                     meaning that business must prepare their grassroots networks
•   Trending well before the COVID-19 outbreak,                                      now for a country setting the wheels back in motion.
    several brands have put increased emphasis                                   •   Traditional retail models are challenged by KOLs, KOCs, live-
    towards social commerce as result of temporary                                   streaming, social activations, content sharing and referral
    store closures                                                                   selling. Covering these channels will be key.
                                                                                 •   Young consumers, particularly those born after the 1990, are
•   With several social platforms now integrating                                    the key consumer group shopping on social commerce
    ecommerce components campaigns range                                             platforms.
    from WeChat Mini Programs, Taobao, Douyin,
    XHS to fitness specific platforms among many
    others

•   Commonly brands collaborating with KOLs (Key                                                                  Wanda Nanshang Plaza in
                                                                                                                  Guangdong collaborating with
    Opinion Leaders) with a large following has
                                                                                                                  LiNing to host livestreaming
    been the norm but recent trends particularly in                                                               campaign on Douyin
    the beauty category have seen greater use of
    grassroot KOLs and KOCs (Key Opinion
    Consumers) with smaller followings considered        Adidas Tmall Super
    as more trustworthy                                 Brand Day promoting
                                                        each 50th anniversary
•   Social commerce is an eCommerce function            collection with KOLs
    that leverages the individual in the sales         Weiya, Jeffery Dong and
                                                       Angel Chen promoting
    process. According to China Internet Research,
                                                        the line through their
    social commerce will be worth in excess of           social channels and
    ¥2.86 trillion in 2021, up from ¥6.27 billion in    Taobao livestreaming
    2018. Since this figure was predicted before the             event
    quarantine economy (隔离经济), the actual
    outcome is likely to be even higher.
The Impact of COVID-19 - skinny
Slow Return to Normal                                               Mini Case Study: Supermonkey

Sport Centres and Gyms reopen                                       •   The gym chain Supermonkey was the first to reopen
                                                                        their doors and offer classes

                                                                    •   As with other recreational facilities it is mandatory to
•   Since mid March gyms and                                            wear a facemask throughout the workout and keep a
    recreational centres have                                           distance of 1.5m from other people
    gradually reopened for the
    general public                                                  •   As other gym chains, Supermonkey offered online video
                                                                        courses which they currently still upload although they
•   Restrictions are currently still                                    have since resumed full operation
    in place with several venues
    requiring WeChat or phone
    registration to reduce visitor
                                                                    K E Y TA K E A W AY F O R T I Q
    flows mainly to basketball
    and badminton courts
                                                                    •   Despite physical locations reopening, COVID-19 has
                                                                        had such as strong influence on consumer behaviour
•   Facilities have to execute                                          that consumers are likely to remain attached to their
    mandatory temperature              The program Suishenma            online alternatives, if not permanently, then for the
    measurements of every              tracks every WeChat and          foreseeable future.
    visitor and check their health        Alipay users steps in
    code on their phone which             China to determine        •   Virus and contact tracing are likely to remain prominent
    indicates if that person has           whether they have            post-COVID-19, meaning that all services and offering
    travelled in the past 2 weeks          accessed or been             must take this extra step into account. Mitigating the
                                        exposed to any infected         encumbrance of this step will help retain customers.
•   Swimming pools reopened in         areas or people. Without
    the beginning of April and are     a green QR it is currently   •   Online or virtual offerings that remove the contact
    currently restricted to 3          not possible to enter any        tracing step will also be a product bonus.
    swimmers per lane                       facilities in China
The Impact of COVID-19 - skinny
Situation
   C a s e S t uSummary
                 dies: CBA &                                         eSports
   CBA
   •   CBA currently among the most likely leagues to resume play, likely without fans in the stands
   •   Fans could get access to the games through Tencent Live or CCTV5 broadcasts
   •   Current proposal is to split the 20-team league into half with 10 teams playing each other in one city and the
       other 10 playing in a different city with both arenas not accessible by fans
   •   The CBA further planned to house their players in quarantined hotels and perform regular temperature
                                                                                                                                    TAKEAWAY
       checks per day. However, this strategy wouldn’t be effective with asymptomatic players
                                                                                                                        •   China likely to be one of the first
   •   Initially expected to resume play in early April with the league ordering all its US players to enter                countries to resume holding sport
       China within a week otherwise would be banned to play in the CBA in the future                                       events
                                                                                                                        •   Consumer sentiment online still
                                                                                                                            cautions, potentially holding Premier
                                                                                                                            League games here was met with
                                                                                                                            mixed opinions as consumers are still
   eSports                                                                                                                  cautious of potential second wave
                                                                                                                            hitting
                                                                                                                        •   Leagues likely to start out without
   •   The two biggest domestic eSport leagues in LPL (League of Legends Pro League)
       and KPL (King Pro League) resumed play on March 9th and 18th respectively                                            fans in arenas/stadiums which puts
                                                                                                                            even great emphasis on the
   •   Usually played in stadiums in front of tens of thousands of fans, teams were now                                     importance of livestreaming
       forced to play from their training centers with fans tuning in via livestream
       platforms such as Hua, Tencent, Kuaishou and Douyu
   •   Since relaunching KPL set a new record views with the official game app
       alone registering 6.89m viewers not considering the many supporting
       platforms that reached well over 1m+ as well
A F L F ro m A C h i n e s e E x p a n s i o n P e r s p e c t i v e
An extension of Australian Sports & Culture to China:

•   AFL started to host regular season games in Shanghai since 2017, has since enjoyed regular spikes
    in exposure particularly leading up the game, however, nowhere near other leagues such as the
    NBA or CBA. This year's game scheduled for late May has been cancelled due to the virus
    outbreak
•   AFL has a clear disadvantage for not being a global sport, requires to take offer beyond sports. It is
    looking to tie in efforts with brands, partners and initiatives to tackle health and wellbeing inline
    with China’s 2030 Health action plan to appeal to audiences
•   The AFL is aiming to grow the sport through bringing youngsters to play the game with
    previous campaigns targeting 15 Chinese schools to explain and play the game.
    Currently efforts have been concentrated mainly among T1 cities in Shanghai,
    Beijing, Guangzhou and Shenzhen where the majority of AFL related searches
    is taking place.
                                                                                                                  TAKEAWAY

Conversation with Tom Parker: AFL Head of China                                  •   Potential to grow a digital presence as fan platforms are struggling to put out
                                                                                     content
“We want AFL to be an evocation of Brand Australia”                              •   Platform such as Hupu traditionally associated with Basketball has pushed a
                                                                                     variety of content from other leagues and sports to keep users entertained
Having to cancel the annual league game in Shanghai (late May) was a big hit.    •   With missing out on hosting a game in China in 2020, the league should
Not only is it the only physical showcase in China, but it acts as a connector       look towards a stronger digital presence, pushing the health and wellbeing
for all things Australian. The government-led Festival of Australia and              component in the process
hundreds of Australian exporters engage China around the event and               •   Potentially could look to partner with a popular Australian brand (e.g.
demonstrate what Australia has to offer.                                             Devondale, Bio Island) as it could tie in with health/fitness component with
                                                                                     brands benefiting from the sport boom as well.
B u i l d i n g Aw a re n e s s                            With COVID-19 having vastly changed the consumer behaviour landscape and an even greater
                                                                 emphasis on online products and services, it is important to re-evaluate how you build awareness
      Approach for the next 2-3 months                           and reach out to related consumer groups

                                                                            Interest Groups
                                                           Health
           PARTNERSHIPS                                    Brands
                                                                                                      Wellness                                     HEALTH

                                                                                                                                                               2 EVENTS
1 ENGAGE ONLINE                          Australian                                                                     Fitness                 As it currently stands there
                                          Brands
Brands must first engage with                                                                                                                      will not be any events or
the most likely interest groups                                                                                                                major gatherings held in the
                                                            Engage                                                                                   coming month. Sports
or target markets. As the
current situation stands, the                                                                                                                leagues likely to resume play
                                                                             OFFICIAL                                                         will do so without fans in the
most likely routes to market                                                                                                                  stands, putting even greater
are through leveraging            Co-branding                                 BRAND                     Engage                    Sport
                                                                                                                                                          emphasis towards
partnerships with Australian                                                 ACCOUNT                                                          livestreaming sports. Sports
health related brands as well                                                                                                                       Management providers
as expanding the digital                                                                                                                            should be upskilling on
component to engage with                                                                                                                         commonly used platforms
consumers keeping the                                                                                                                         such as Tencent Live, Hupu,
overall trending health theme         Gadgets & Gear                                                                  Live Events                  PP… for content hungry
in mind                                                                                                                                        consumers will be essential
                                                                                                                                                     to grow a followership

           TECHNOLOGY                                  Video content                                Livestreaming                                    EVENTS
                                                                           Social Commerce
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