The House Magazine of the Thermax Group Volume 51 No. 1 January - March 2021
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Volume 51 No. 1 January - March 2021 About the Cover There could be times when everything seems frozen but one must remember the cycle of seasons is inevitable. Let us bank on the hope that soon there will be sunshine to thaw the frost of sufferings and set the world free, restoring its lost momentum with a newfound wisdom. Photo by Amit Choudhary (TBWES) BACK COVER Introducing Comment We isolate now Thermax's New so when we gather again, Safety and no one is missing. Environment Oath – Anonymous Editor Correspondents: Swastika Mukherjee Lavanya Athinarayanan Absorption Cooling Aishwarya Mankame IR Assistant Editor & TCSL Bakhtawar Battiwalla Administration Akansha Choudhary Mukeshh Ghodke Steam Engineering Connie Fernandes Finance Noorjahan Khan TBWES Saheblal Shaikh Corporate Safety Editorial Team Priyanka Sarode Anand Antarkar TBWES Services Kirti Pitale Mumbai Avinash Kulkarni Power Reshma Mehrotra Delhi Design Shruti Pathak Enviro Swati Aditya Kolkata Sameer Karmarkar Kaustubh Dharmadhikari WWS Shailesh Choudhary Chennai Anubhuti Gupta Chemical Vrishika Gilani Savli Ambika Badwe HR Sujata Deshpande Thermax Foundation Saswati Kar TOESL DeepPriya Kapoor CBG Fireside is the quarterly house magazine of Thermax Limited, Pune. For private circulation only. Company related news/features may be reproduced only with the permission of the Editor. Address: Thermax Limited,Thermax House, 14 Mumbai Pune Road, Wakdewadi, Pune 411 003, India. Tel: (020) 66051200. Fireside is also hosted on the website: www.thermaxglobal.com. Email: corporate.communications@thermaxglobal.com Copyright © Thermax Limited 2021
Contents 2 Thermal HVAC by RTIC Thermax partners with DRDO to WHAT’S NEW? supply fuel cells for submarines New technology tie-ups for strengthening clean energy portfolio Chemical business develops ion exchange resin for a unique application Launch of Maxtreat® Plast-Tixo TOESL proliferates the tyre industry with green steam supply 6 Through Expressions, Meher Pudumjee shares the concerns EXPRESSIONS emanating from the resurgence of the COVID wave and reflects on two interesting initiatives - launch of ThermaxNXT and Thermax Cares 8 In conversation with Swastika Mukherjee, Shekhar Kashalikar, UP CLOSE Senior VP, TBWES & Executive Council Member, Thermax talks about his journey of diverse roles over 20 years and shares his insights on 'ThermaxNXT', a growth strategy project that he is currently spearheading 10 TBWES Services supports a refinery and petrochemical major ROUND UP to increase its crude processing capacity Enviro and Water & Waste Solutions welcome the year with SPARX Power division synchronises 2x20 MW captive cogen plants for a leading fertiliser company Awareness session on World Cancer Day 1.5 MW solar PV plant installed in Jabalpur, Madhya Pradesh Thermax LinkedIn reaches the 3,00,000 follower mark 600 TR steam-fired chiller for NPCIL, Tamil Nadu Second edition of STORM – a campus connect programme ThermQ app launched for managing quality checks in EPC projects BTG introduces 4D BIM app for Power EPC Virtual training on steam traps conducted for IOCL Thermax Foundation in collaboration with TVS Educational Society launches a skill development programme for the youth in Sri City Another set of CFBC boilers achieve 600+ days of continuous operations Initiatives for women employees to commemorate International Women’s Day Success continues for the Channel Business Group 18 National level CII awards won by Thermax Thermax wins 'Risk AWARDS & ACCOLADES Management' award from CNBC 19 Globally accredited risk management certification awarded to LIMELIGHT Yogesh Sujata completes her doctorate in humanities and social sciences 20 SIGNPOSTS Varun Sugandhi from the International Business Group, Thermax, shares excerpts from the book ‘Fit For Growth’ written by PwC, highlighting best practices that could be pertinent and contribute towards galvanising the organisation in enabling and sustaining change 24 Avinash Bhusanurmath from Water & Waste Solutions (WWS) VOICES reminisces his early days with Thermax and his first love Bhushan Belkhede from Chemical division talks about the power of dreams Amar Singh from Power EPC shares how he and his team ensured zero COVID cases at a customer site 28 All for one Volkswagen changes to Voltswagen? And a pun SLICE-OF-LIFE picture 1
What’s New? The ‘cool’ buz(s) in town A t the heart of the rapid advancement in T-HVAC provides total cost of ownership benefits by automobile technology is the thrust on saving fuel, hence lowering pollution and contributing making vehicles more fuel efficient from to a greener environment. both economic and environment perspective. Given As a next step, a European coach bus application was the forte of Thermax in waste heat recovery, the developed and demonstrated in Germany. Our T-HVAC RTIC (Research, Technology and Innovation Centre) unit was integrated with a 5-star premium coach. The team invested years of effort and resources in unit is designed to meet extreme climate demands deploying absorption technology utilising automobile with features of providing heating in winter along with engine exhaust heat, which has now fructified into cooling during summer. commercialisation. This T-HVAC integrated premium bus has met RTIC team has developed a first-of-a-kind T-HVAC the stringent homologation and roadworthiness (Thermal Heating, Ventilation, and Air Conditioning) requirements that allows for this technology adoption product for mobility application that was tested and in the entire European Union. This is a major milestone validated on bus applications with leading Indian achieved towards our technology demonstration and brands. commercialisation strategy for the global markets in the near future. RTIC’s T-HVAC technology validated on bus applications 2
Thermax fuel cells find place in India’s defence milestone 3D model of fuel cell AIP system I t was a proud moment for all Thermaxians when performance as per NSQR (Naval Staff Quality we were recently in news for being a part of Requirements). The last and crucial milestone in India’s home grown Air Independent Propulsion the programme was demonstration of land based (AIP) system, slated to significantly enhance the prototype to Indian Navy which took place on 8th operational effectiveness of submarines. March 2021. The RTIC team of Thermax has been working DRDO has gone in for a fuel cell based AIP, which has hand in hand with India’s Defence Research and higher safety margins and better performance than Development Organisation (DRDO) for the last few other such systems available globally. This significant years in their ambitious programme of building milestone reinstates Thermax’s ability to support the indigenous AIP for Scorpene class submarines of nation in its indigenous clean energy development Indian Navy. Thermax has supplied fuel cell stacks ambitions and proves its capability in the growing fuel for the AIP which underwent various stages of cell domain. rigorous operation trials to successfully prove their New collaborations give thrust to 'clean' energy I n March, Thermax Babcock & Wilcox Energy Solutions Private Limited (TBWES) signed a know how transfer and license agreement with Steinmüller Babcock Environment GmbH (SBE), Germany for Municipal Solid Waste (MSW) incineration systems with forward moving grate fired waste to energy boilers. As a part of the agreement, TBWES will design, engineer, manufacture and sell MSW fired waste to energy Virtual agreement signing ceremony with the solutions incorporating SBE’s well established Power Roll team grate and boiler technology. for scale manufacturing and deployment of Power In another venture, Thermax entered into an agreement Roll’s unique solar film in India. with Power Roll, a developer of unique, low-cost and lightweight flexible solar films, to develop the market These tie-ups expand the forte of Thermax in for solar films in India. The agreement will see the the areas of waste to energy and clean energy, companies collaborate to assess the market potential reinforcing its commitment to sustainability. 3
Striking a safe chemistry with Tulsion® resin M any ethanol based products widely used, team has developed new premium grade Tulsion® such as acetic acid, perfumes, dyes, and products - Tulsion® ALD-207 and Tulsion® ALX-01(NR), drugs contain acetaldehyde, a naturally to limit the proportion of acetaldehyde in ethanol so occurring, colourless and flammable liquid with that the consumption is safe and at the same time, its a suffocating smell. The International Agency for useful properties are retained. Research on Cancer (IARC) has listed acetaldehyde The developed products can be categorised as as a group 1 carcinogen, however its use cannot regenerable and non-regenerable. Regenerable be eliminated as it serves specific applications such product is regenerated with a local chemical which as a flavouring agent and as an intermediate in the is readily available in the market. Non-regenerable metabolism of alcohol. Thermax ion exchange resin product is used when the treated quality of acetaldehyde content A representative picture required is very low. These of an ethanol plant products can work across varying proportions of ethanol used in different industries, from 16% to 99%, where operating performance and outlet quality depend on inlet acetaldehyde content. Some of the industries where these products can be used include, sugar (ethanol manufacturer), chemical, pharmaceutical, wine & beverage and cosmetic. Ready mix plaster that binds faster T he rising scarcity in the Maxtreat® Plast-Tixo is availability of river sand a modern-day plaster, for construction has which is easy to use made conventional cement with enhanced strength plaster a costly and non-viable and higher binding option. Realising the potential of properties. It is a mix addressing this space with an of cement, fine-graded innovative alternative, Thermax sand and special Application of Maxtreat® Plast-Tixo at a customer site Construction Chemicals has polymer additives, time. This product can be used in introduced a ready mix plaster, imparting higher quality and reduced various applications such as external Maxtreat® Plast-Tixo. It eliminates rebound. It is ready to use by simply and internal plastering of walls and the dependency on traditional mixing water and can be easily ceilings, all brick/block masonry work plasters, thus providing a more applied to old and new concrete. including AAC (Autoclaved Aerated economical choice and adding life Moreover, the consistency in quality Concrete) blocks, apart from general to the durability of structures. ensures stronger adhesion every purpose repair mortar work. 4
TOESL makes 'green' inroads in the tyre industry 18 ton biomass fired boiler T hermax Onsite Energy Solutions Limited guarantees committed delivery of quality steam for a (TOESL) recently commissioned an 18 ton period of 10 years, leveraging agro-waste biomass biomass fired boiler plant for green steam fuels sourced through the extensive biomass supply supply to a Japanese multinational and leading global chain developed by the company. tyre manufacturer's plant in Pune. The plant is supported With this project, TOESL has entered the tyre with an ingenious fuel handling system to handle vast industry for providing outsourced utility delivery amount of biomass fuel up to 28 tons per day. services under the Build-Own-Operate (BOO) Under the steam supply agreement, TOESL business model. 5
Expressions W hat came as an support each other and navigate expected second wave this crisis with empathy, courage to the rest of the world and determination. turned out to be an unexpected raging storm for India. It pains me Thermax has been trying to alleviate to see the lack of preparedness of the situation in its small way with our nation with so many, including initiatives like supporting MCCIA’s people I know, struggling to find (Mahratta Chamber of Commerce, hospital beds, oxygen and life Industries and Agriculture) ‘Mission saving medical facilities. What Vayu’ to donate ventilators and angers me is that we chose to oxygen concentrators. We will ignore the possibility of a second continue to have vaccination drives wave, were not prepared for it and for our employees, as and when therefore inflicted a lot of pain and the vaccines are available. We have death in many families. tied up with an organisation to support people near our factories fill Every death is a statistic until it hits in their CoWin forms and register your own home. On behalf of our themselves for vaccines, once they family and the Board, our heartfelt arrive, encourage them to take the condolences to the families of those Government health insurance as employees who have passed away. also life insurance, which is critical Although each of them were in during these times. Thermax hospital in the ICU, they could not Foundation is also trying to help the be saved. I have a terrible lump in poor equip themselves with skills my throat as I think of youngsters in order for them to get jobs, so in their 30s and 40s - my heart goes there is a stream of income for their out to all their families. families. And of course, we continue our thrust on education since kids Not planning for vaccines has cannot afford to be left out. led to its shortage. Sadly, we have only postponed our fight against The economic turmoil emanating this deadly disease! However, from COVID has impacted I do not want to harp on what Thermax adversely like many other others need to do, but focus on companies, but we have been The economic turmoil what each of us can do - stay safe, resilient in terms of maintaining emanating from COVID has don’t let our guard down for even our cash flows and focusing on the a few minutes, stringently follow ‘vitals’. ThermaxNXT is one such impacted Thermax adversely all our SOPs including contact area where I am happy to see rigour like many other companies, tracing and continue COVID across the organisation. Our sincere but we have been resilient appropriate behaviour with masks thanks to Ashish, Shekhar and the and sanitisation to secure lives. many teams involved – I can see in terms of maintaining our Please reach out to our HR team the amount of effort and hard work, cash flows and focusing on or any one of us in the Thermax despite the constraints of COVID, the ‘vitals’. community for support whenever physical distancing and resource needed. Let’s all stay together, availability, so thank you all. 6
Let’s all stay together, support each other and navigate this crisis with empathy, courage and determination. I always believe that a in our personal lives. As an company that has the right organisation that produces set of values, with people fuels or digitisation. Customers clean energy, clean air and who are truly passionate and are looking for smarter, more clean water, ESG (Environmental, engaged, where there is trust, open, efficient, greener, cleaner products Social and Governance) is ingrained honest communication and a strong and services – therefore, we need into the ethos of Thermax since its sense of purpose, anything and ‘speed’ – in our innovations, inception, even though we may not everything is possible, and that’s actions and decisions. have known it to be ESG. Thermax! 3. Purpose – why do we do what Over time, we as an organisation, will With NXT, we have embarked on we do? Because we truly believe need to push out the boundaries and an important and transformative in “Conserving Resources, think about the entire life cycle of journey wherein I’d request you to Preserving the Future”; we have the products we produce and thereby remember three aspects: a critical role to play – one that influence our entire ecosystem; can make a difference to our whether it be sourcing raw material, 1. An opportunity to change or customers and in turn our planet, components, our packaging, transform ourselves – to think because we heat, cool, clean, transportation, design, what happens differently, out of the box - recycle, power – all by reducing after its use, whether it be five years question, debate, deliberate; our carbon and water footprint. post an ion exchange resin or 25 work across departments/ years for a boiler; thus becoming a divisions - replicate the good Let’s enjoy and imbibe the NXT part of our everyday lives; a part of work done by one division into journey since that is as important who we are. My request is that each another seamlessly. Unleash as the end result. And with all of us become warriors for change. collaboration - the power of ‘One that we do, I would hope that it is Thermax’ to serve our customers sustainable, that we assimilate the Mahesh just shared with us a warrior – looking at it outside in; what methodology and that we continue for change – a very thoughtful challenges are my customers to be able to grow and add value to act by one of our site teams led facing and how can I resolve our customers world over. So please by young Lakshmipathy (a first them, rather than what product question, deliberate, debate, decide time site in charge), who changed can I sell, purely to reach my and act! the plant layout and construction sales target? methodology in order to save 20 The future of Thermax is also grown trees, although we had to 2. Need for speed – if you see the synonymous with the ‘Environment’ spend some extra time and cost – it last 8-10 years, our growth has that is embedded in our vision, was well worth it! Compliments to been flat; in fact it’s a downward values and our brand promise. In you Lakshmipathy and your team. trajectory. And EBIDTA margins this context, it was a pleasure to are also sloping downwards from witness the rollout of Thermax Once again, please stay safe and 11-12% down to 9%. It doesn’t Cares - a series of programmes and look after yourselves. need to, since we have what it projects that will help all of us and takes to go out there and offer our families imbibe sustainability, Warmly, ‘value’ to our customers. But let aligned to the Sustainable Meher us also remember that the market Development Goals (SDGs) is changing very rapidly; whether developed by the United Nations, it’s energy transition, renewables, not just at the workplace but even 7
Up Close I have learnt far more about markets, businesses and people by changing roles I t was exactly a decade ago that then with Oil & Gas business to form Fireside had featured Shekhar B&H OEM, helmed by Shekhar. Kashalikar in Up Close after he Thanks to his penchant for learning, In conversation with assumed a new role as the Cooling pushing himself beyond his comfort division head. Just as Fireside has zone and quickly getting into grips Swastika Mukherjee, travelled in time, so has the journey with new technologies and teams, Shekhar Kashalikar, of Shekhar, shouldering many more Shekhar has been successful in Senior VP, TBWES & responsibilities, exploring new driving the businesses he has avenues and emerging as one of headed in these 27 years with Executive Council the role models in leadership. Thermax. A couple of years ago, Member, Thermax To recap his career, Shekhar joined he became a part of the Executive Council and recently took up the talks about his journey Thermax in 1992 as a Graduate responsibility of spearheading the of diverse roles Engineer Trainee after completing ThermaxNXT transformation office. his mechanical engineering from over 20 years and the College of Engineering, Pune. Shekhar admits that it was shares his insights He takes pride in sharing that he never his prerogative, but the has worked across divisions of organisation's need, which triggered on 'ThermaxNXT', Thermax (except for Water and these movements. Besides, the a growth strategy Waste Solutions), including stints management's confidence in project that in regional offices and international assigning him new responsibilities assignments in Indonesia and was critical to his success. He he is currently Thailand. He moved back to India shares that one needs to be humble spearheading to settle down after his marriage, and adaptable. “Your new team followed by a short stint outside expects you to know everything, Thermax with a gas turbine which is practically not possible. subsidiary of Caterpillar. Among all So the key is to acquire product of these, Shekhar considers his shift knowledge faster and at the same from Cooling to the Boiler & Heater time gain a sound understanding (B&H which is now TBWES) Utility of the market situation. After you business as the most radical leap. understand the business, you start “The solutions, technology, and to use many of the improvement markets were new; though it was ideas that have worked before. The a business within Thermax, I had ideas need tweaking to suit the hardly interacted with the people business requirements and by the We need to before. I also realised the change time you settle with the processes, start becoming needed in mindset as it required you have not just learnt a lot about a lot of patience compared to the the business, but people as well. comfortable with products business, considering the When you change your field so uncertainty as we relatively long gestation period for often, you realise that the product don’t have answers order finalisation and even longer knowledge alone is insufficient to to all questions for execution.” Over the years, the run and grow a business. Every new today. Utility SBU (Strategic Business Unit) experience adds to the kitty of ideas merged with Solid Fuel SBU and and you are prepared for anything 8
new coming your way. I would put costs that has been identified as customers. Customer connect will adaptability as a bigger strength one of the focus areas. Another be the most critical aspect during than product knowledge.” interesting aspect of transformation energy transition. Over the years, is organisation building. This means Thermax has already transitioned So when is the right time to change? preparing our teams to handle from fossil dependent business “According to me, it is when you changing market dynamics through to majorly green solutions. I am start feeling that you are on top of cross-skilling, upskilling and influx of confident that Thermax will be able things and tend to plateau, which fresh talent.” to manage energy transition with its typically happens after three to four technological prowess and excellent years in a role. Changing at this Shekhar also believes that the teamwork.” juncture is a good way to restart next phase entails a change in the process. I have learnt far more the mindset. “While the shift to a What’s life working remotely and about markets, businesses and carbon free economy is going to without travel? “I used to travel a people by changing roles.” be the challenge of future, there lot to meet customers and I am is an amount of uncertainty as to certainly missing meeting new Speaking of ThermaxNXT, Shekhar which technologies will eventually people. I always carried some book says that he is excited about this take the centre stage. So we need while travelling, and I am missing major shift from a business role to be constantly on the lookout for reading as well. The initial months of to a transformation office role. “I new solutions in line with customer lockdown were a struggle to settle am happy to lead this project that needs. We need to start becoming in a new rhythm, but now everyone seeps across all the verticals and comfortable with uncertainty as is getting used to it. I took over my teams. It is an opportunity to work we don’t have answers to all son, Divij's study table and my wife, with people and look at strategies questions today. Lastly, we need Monika uses our dining table for to grow our identified businesses to take proactive steps to build her laptop. Thankfully, the housing at a significantly higher rate and our competencies that blend with society where we live has managed in the direction of sustainability. It the evolving ecosystem and are to remain COVID free so far with is a new experience where I am relevant for the future.” strict safety protocols. The need of working with a core team of young the hour is to maintain the social transformation office leads and With the volatility arising from distancing protocol even when an external consultant, to support the pandemic and the economic the wave is not there, and get the the growth aspirations of various challenges, we asked Shekhar vaccine whenever our turn comes.” businesses.” about the difficulties that Thermax might face in getting there. He He explains the premises and said, “Thermax core tenets of the project by is very close saying, “It is clear that energy and to its environment sectors will undergo a transformation as the world needs decarbonisation. We need to be prepared to deliver sustainable solutions that will help customers in becoming carbon neutral. At the same time, we also need to look at growing our verticals that have tremendous market potential. Accordingly, the businesses that have been identified are Chemical, TOESL, WWS, Services, especially related to energy efficiency and energy transition. While we grow our select businesses, we also have a cost excellence programme - control of direct and indirect 9
Round up Value add with design improvement and execution A leading refinery and petrochemical The team from Services SBU and Savli manufacturing major in Punjab carried out a study on closely collaborated to deliver these economiser debottlenecking to increase its crude modules, meeting the customer's turnaround processing capacity. As a part of this study, programme under challenging circumstances due to improving the reliability and performance of the Flue COVID-19. Gas Cooler (FGC) unit to handle hot flue gases up The customer recognised these efforts by awarding to 135% of design capacity was targeted. After a a bonus and a letter of appreciation for on-time detailed study of the process, Thermax Babcock execution; adhering to the elevated standards of & Wilcox Energy Solutions (TBWES-Service SBU) safety at their refinery complex. developed a solution for improving reliability through the improvised Newly designed design of economiser modules economiser modules and accommodating higher supplied by TBWES Services flue gas flow with minimum modifications in FGC. The scope included engineering, procurement, manufacturing, supply, erection, and commissioning of these newly designed economiser modules and associated components. Sparx 2021 T he New Year 2021 was a damp squib A virtual welcome to with restrictions on celebrations all over the New Year the city. However, to keep employee morale high, the Environment Business Unit (Enviro and WWS divisions) organised a colourful cultural evening to bring in the New Year. The entire programme was a virtual event, with the employees and their families streaming their performances online and witnessing the show from the comfort of their homes. Lilting ballads were sung by employees, accompanied by their guitars. Dance performances explored diverse styles from bhangra, classical dance and Bollywood jazz. The show was ably anchored by the EBU organisers and was a huge success. Importantly, it was a great way to demonstrate how a wonderful cultural evening could be presented virtually, without having to meet face-to-face. 10
Recovering waste heat to Site picture of a 20 MW cogen plant save energy T he Power business of Thermax has recently synchronised two captive cogeneration plants for a leading fertiliser company at their manufacturing facilities in Nangal and Bhatinda in Punjab. The two 20 MW cogeneration plants are fuelled by natural gas and equipped with 100 TPH and 70 TPH heat recovery steam generators (HRSGs) respectively, that allow the plant to utilise heat from exhaust gas produced by the turbine while generating process steam. The HRSGs are also capable of firing only natural gas in the absence of waste heat. This reduces dependence on fossil fuels and moves the operation of the plant towards sustainability. The initiative is a part of the Rs. 503 crore order won by Thermax for setting up three cogeneration plants of 20 MW each. World Cancer Day – I am and I will W orld Cancer Day was commemorated on Thursday, 4th February 2021 with the theme of ‘I am, and I will’, resonating with the commitment to create a cancer free world. On this occasion, the Thermax Wellness team organised a virtual discussion with Dr. Anantbhusan Ranade, Director of Oncology at the Maharashtra University of Health Sciences. Dr. Ranade presented an informative talk about different types of cancers and how they react in our bodies. He also stated that there are many myths and misconceptions about this disease and educated the audience about the facts and different types of treatments available. He stressed upon the importance of maintaining a healthy lifestyle and eating right to stave off the disease. The session was attended by over 200 Thermax employees. Talk by Dr. Anantbhushan Ranade 11
Solar installation for a Government of India entity T hermax Solar has bagged a prestigious compliance with highest standards of quality and order from one of the largest construction safety. Congratulations to the Thermax Solar team for and maintenance agencies that provide executing another wonderful project. infrastructural support to the Government of India. The team commissioned a 1,500 kWp solar PV plant for them in Jabalpur, Madhya Pradesh. The installation is spread over an area of approximately 16,000 m² and expected to generate more than 2.5 million units of green electricity every year. This will significantly reduce energy costs for the client and lower their CO2 emissions by 1,890 tonnes. Highly satisfied with the installation, the customer complimented our team for their execution in 1.5 MW ground mounted solar PV plant Welcome to the #Thermax300Klub I t was a proud day in March when the Thermax company page on LinkedIn crossed an important milestone – 3,00,000 followers. The achievement was hashtagged #Thermax300Klub on the social media channel. A montage of videos and visuals was released by the Corporate Communication team that covered important moments in the journey to reach the magic number of 3,00,000. There were congratulatory posts pouring from followers, with some of them reminiscing their memorable association with the To watch the journey towards this significant milestone, company. We thank all the businesses and functions click on the play icon for continuously sharing interesting content and all our employees as well as followers for their continuous engagement with our posts. 12
Representative image Eco-friendly chiller for a nuclear power plant T hermax recently commissioned a double effect, steam-fired vapour absorption chiller for the Nuclear Power Corporation of India Limited (NPCIL) in Kalpakkam, Tamil Nadu. The 600 TR chiller caters to both process and comfort cooling demands of the nuclear power plant. Besides offering air-conditioning to the Distributed Control System (DCS) room, the chilled water from the chiller also condenses water vapour in the process area, enabling the recycling of heavy water. STORM 2021 – a memorable journey for bright minds T hermax focuses on building a strong campus the top three teams connect and engaging bright young minds across five cases. through various industry-academia initiatives. Winning The event was covered Teams of After a successful maiden edition, STORM – The on the Thermax Thermax Online Case Challenge was released this social media handle STORM 2021 year with new sets of guidelines and prizes to deliver which created a a bigger and better experience to the participants. 'Zenith' - NIT Calicut lot of engagement. The Campus team reached out to 16 colleges across 'Fab Four' - SGGS, Nanded Firstnaukri, India’s India and received participation from 339 teams leading campus 'Raptors' - Nirma University, comprising students from the second and third year hiring portal also Ahmedabad with a mix of several streams in each team. played an integral The participants were presented with five real-time role in supporting 'Team Groot' - NIT Rourkela problems that were designed by our product experts, the Campus team 'Tech-Ease' - SVNIT, Surat R.S. Jha (Heating), Anurag Chincholkar (Power), V.P. throughout the event. Bhandarkar (Enviro), Vaidyanathan S. (Cooling) and Nandan Prabhune (Water & Waste Solutions) along with their respective teams. The entire event was conducted via an online platform and the top three winning teams from each case were felicitated during the virtual award ceremony, held on 23rd February 2021. Thermax declared cash prizes of Rs. 50,000, Rs. 30,000 and Rs. 20,000 for the top three winning teams respectively, along with a pre placement internship opportunity for all third year students and internship opportunities for the second year students from all Virtual awards ceremony 13
ThermQ app for seamless quality checks T hermax has developed an platform to app in-house called ThermQ facilitate a to facilitate all the EPC teams dynamic of Thermax in planning, assigning, overview of coordinating and seamlessly the project tracking quality inspections. The app and enable has proved to be an effective tool them to as the EPC business is dependent collaborate on continuous collaboration effectively. between multiple agencies, which ThermQ includes suppliers, procurement has already inspection agencies. 350+ users and inspection agencies and quality signed up more than 2,700 from Thermax are already using the inspectors. The app will bring all the vendors, 200+ inspectors and 20+ app. stakeholders involved on a single Adding the fourth dimension to EPC projects T he Thermax Power business leveraged result in better scheduling, speedy resolution of on-site digitalisation to enhance its EPC capabilities issues, 3D visualisation of the project status and an with the introduction of the 4D BIM (Building overview of the results in collaboration with the EPC Information Modelling). This new technology is project team and the customer. The newly introduced expected to have a significant impact on the design BIM technology is expected to play a pivotal role by and execution of enabling contractors the company’s and construction EPC projects. The teams to seamlessly innovative 4D BIM collaborate and technology will now execute projects allow project teams effectively. This to create detailed initiative is another 3D designs and milestone in the augment these by ‘Smart’ journey of adding a fourth Thermax. dimension - project timeline schedules within a single model. The use of 4D BIM simulation of this technology will a project 14
Steam traps training for IOCL, Guwahati O ur Steam Engineering division successfully under the aegis of the Ministry of Petroleum and bagged the contract for ‘Monitoring steam Natural Gas. The training was conducted by trap systems and performance sustenance’ Rajesh Kulkarni and organised by from the Guwahati refinery of the Indian Oil Sathiyababu V and Mizanur Akond Corporation (IOCL) on 8th July 2019. As a part of from Thermax, covering the the contract, the Thermax Steam Engineering team importance of steam traps and conducted a training programme on the operation how they contribute to energy and maintenance of steam traps at the IOCL refinery conservation, their operation and virtually, in line with the pandemic norms. The training maintenance aspects as well programme on the topic, ‘Efficient management of as latest trends in this domain. steam and condensate systems’ was conducted The training programme was during Saksham 2021, the month long oil & gas held on 20th January 2021 and conservation awareness campaign organised was attended by 14 delegates from IOCL. Ms. Deepa Jyoti Thapa and Mr. Manish Kumar from IOCL facilitated the programme from the client side and the Thermax team was presented with a plaque, appreciating its dedication and effort towards making the training programme a huge success. IOCL employees attending Thermax's virtual training Empowering the youth towards self-sustainability T hermax Foundation has collaborated with TVS Educational Society for Pragati – a skill development programme for the empowerment of local youth in and around Sri City, Andhra Pradesh where Thermax's Cooling plant is located. The CSR initiative, launched on 11th March aims to improve the competency of the unemployed youth and make them employable for their self- sustainability. The welding training programme has been initiated with a batch of 20 students having a gender diversity of 50%. The batch comprises The first batch enrolled for 'Pragati' students who have completed their ITI qualification. The training will be a three-month residential improve their employability. At the same time, it will programme facilitated by Thermax in Sri City. Once help employers in Sri City source good talent. these students have completed the training, they This initiative is a part of Thermax's resolve to work will be awarded the National Skill Development for communities in the vicinity of its manufacturing Corporation (NSDC) level IV certificate. This locations. qualification is equivalent to a diploma and will 15
TBWES' CFBC boilers continue to outperform I n an earlier issue of Fireside, in Gujarat we had covered the capability clocked 600+ of TBWES (Thermax Babcock days of non-stop and Wilcox Energy Solutions) in operation, despite setting up a CFBC boiler at the the challenges largest petrochemical facility faced by the in Gujarat that notched up an operation and unprecedented 674 days of maintenance team operation since June 2018. The due to COVID. TBWES O&M team has been The innovative providing services for a total of 'U' beam particle 5 units of 500 TPH, 121 bar(g), Site photo of CFBC boilers installed in Gujarat separation 535ºC, IR-CFBC boilers and technology that Electrostatic Precipitators (ESP) greatly improves performance of these boilers has at the site since 2016. boiler reliability, complemented enhanced the customer’s trust in Following this achievement, with the customer centric and the TBWES products to the extent another battery of CFBC boilers dedicated efforts of the TBWES that they have reduced the IBR (4 X 500 TPH) installed at the team made this milestone inspection frequency from annual second site of the same customer possible. The exemplary to biennial. Know the secret of her health and happiness I nternational Women’s Day, 3H - Health, Hope and Happiness A new Thermax Sakhi cookbook celebrated on 8th March every was launched. The celebration was launched on this occasion, year has been important to featured Dr. Rachna Mehta, head of which comprises recipes by the celebrate gender diversity within the department of Ayurveda at the company’s women employees. our organisation. As a part of the Yoga Institute as a guest speaker for The Learning & Development Sakhi initiative, a campaign on an online session. She elaborated team released a video sharing on the relationship testimonials from our women between eating colleagues on the ‘Secret of their habits and a person’s happiness’. Responses came in state of mind. She from the employees who touched spoke about how the upon a variety of diverse passions. combined power of Some said that they like to travel health and happiness a lot, while others touched upon can create positivity in different themes like spending time our minds. She also with animals, embracing nature, congratulated our making peace with oneself, listening women employees to old songs, praying and even balancing work cooking, baking, painting and yoga. and life, and rising Our chairperson, Meher shared a gracefully to new lovely snippet saying that spending challenges. time with her dog, Lara gives her a lot of happiness. Glimpses of events A great way to celebrate the day, organised as a part of given the limitations of physical 'Sakhi' distancing. 16
CBG records another milestone quarter T he Channel Business a few, Shreeji Incorporation its focus in the commercial and Group (CBG) of Thermax bagged some large orders from hospitality sectors working closely surpassed its phenomenal a textile hub in Gujarat after a gap with influencers such as MEP performance in the last quarter by of almost seven years. Technical consultants, architects, builders achieving the highest ever revenue Associates got the first order and key corporate customers. This in Q4. The Heating business of for Shellmax boiler from Nepal, yielded some great orders from CBG emerged as a star, registering and Maxitherm Works sold wet prestigious clients that included a its highest order booking during the scrubbers from the air pollution leading research centre where the quarter. control equipment portfolio to a installation of 1.5 MLD STP is under pharma major in Aurangabad. execution, a renowned 5 star hotel Introduction of the Balanced KTV Techno installed Thermax where we bagged an order of STP Scorecard (captured in an earlier evaporative condensers to R-134a automation system and another issue of Fireside), which signifies chillers in a leading chemical plant premium hotel from where a 3 TPH overall channel health, saw that helped the customer achieve boiler order was won. commendable improvements. daily savings of about 250 units There were high levels of (kWh) per day for their water chiller competition among channel and about 400 units (kWh) per day partners to secure top positions for their brine chiller. The Urban in the scorecard. This year, the segment of CBG too intensified channel partners worked towards increasing customer outreach and All India Thermax Channel Associates Annual FY21-22 building customer relationship Rank Score Category through innovative ways. The 1 Thermodynamic Services 86.59% Platinum scorecard also helped identify the 2 Aetom Engineering Technologies Pvt. Ltd. 82.89% Gold areas that needed more focus such 3 Nikhil Technochem Pvt. Ltd. 82.34% Gold as training the teams of channel 4 Explore Watek Systems Private Limited (NCRG) 81.16% Silver partners, scaling up marketing 5 Trivium Power Engineers (P) Ltd. 80.44% Platinum activities and driving more cross- 6 Technical Associates Services Pvt. Ltd. 80.07% Gold sell between Thermax offerings. 7 Thermtech Engineers & Chemicals 78.25% Gold Some first-of-a-kind orders 8 Kamco Engineering Pvt. Ltd. (APTS) 78.25% Platinum were secured during the quarter 9 Cinzac Sales & Services Pvt. Ltd. 77.71% Platinum that improved the spread and 10 Vijetha 75.83% Base Category capabilities of Thermax. To name Shreeji Inc. and Cinzac Sales & Services Pvt. Ltd. have been upgraded from gold to platinum Top performing Thermax Channel Associates Thermodynamic Services Aetom Engineering Technologies Pvt. Ltd. Nikhil Technochem Pvt. Ltd. 17
AWARDS & ACCOLADES National level CII awards won by Thermax The Confederation of Indian Industry (CII) had organised a National Maintenance Circle Competition on 18th and 19th March 2021 and focused on transformation initiatives by the industry in adopting best practices for maintenance using innovative technology and solutions. Participating teams had to make live presentations on their initiatives through a virtual platform. The competition The winning team from TBWES was tough with more than 90 companies participating across eight categories, of which For the category, ‘Predictive and preventive TBWES Savli team chose to compete in two. This maintenance practices', the TBWES team put included leading brands like Maruti Suzuki, Hindalco, forth an innovative concept called IDEA, which Berger Paints, etc. to name a few. featured a combined approach of IoTs, Digitisation, In the category of ‘Intelligent maintenance Engineering and Automation. This concept was management’, the team presented three case highly appreciated by the panellists and the team studies, viz. energy management systems, QR bagged second place. code-based traceability systems and computerised Kudos to the painstaking efforts and contributions maintenance management systems (CMMS). of the TBWES Savli team in bringing home these TBWES was declared winner in this category. prestigious awards! Thermax wins Risk Management award It was a proud moment for Thermax when the company won the Special Jury Citation award for logistics risk management at the 7th edition of India Risk Management Awards – in the large-cap category. Thermax bagged the award for demonstrating exemplary execution capabilities for its largest export order from Dangote Oil Refinery Company. Speaking on the occasion, Nitin Naik, Project Director and the Business Head of Projects PU said, “Thermax is a well-respected global organisation and this award will keep Thermax in spotlight on the global risk management map”. Logistics risk management has emerged as an important area of focus for Thermax as the company increasingly focuses on seamless supply chain management for its EPC and OEM businesses. (L-R) Sudip Chowdhury, Yogesh Ghorpade, Nitin Naik and Ajay Hantodkar with the award 18
Limelight Globally accredited risk management certification awarded to Yogesh Yogesh Ghorpade has been awarded the Certified Risk Management Professional (CRMP) certification by RIMS. It is a qualification given by the Risk and Insurance Management Society (RIMS) of the USA and accredited by the American National Standards Institute (ANSI), the only certification across the world that holds an accredited status. Yogesh completed this certification in October 2019, and in November 2020, his interview was published in the Risk Management magazine that enjoys a worldwide circulation. Yogesh Yogesh is the Group Head of Insurance at Thermax and a part of the Enterprise Risk Management team. He has been associated with Thermax for over eight years. His hobbies include cycling and exploring nature. He has been recently selected as the member of RIMS Regional Advisory Group for South Asia. Sujata completes doctorate in humanities and social sciences Sujata Deshpande acquired her PhD in humanities and social sciences from Symbiosis International University in 2021. The foundation of her research dates back to the period of 2014-16 when she qualified for the Teach for India fellowship and taught in a municipal school. This was a unique initiative directed at bridging the inequality in our country’s educational system. Sujata was able to witness the challenges faced by the government schooling system and the need for capacity building of municipal school teachers, which was the topic of her research. Sujata has acquired several degrees throughout her career spanning 25 years. She holds an MA (Economics) from the Gokhale Institute of Politics and Economics, Masters Diploma in Business Administration (HR and Sujata personnel management) from Symbiosis Institute of Management Studies and a post-graduate diploma in counselling. She also holds a certificate in psychometric tools like Workplace Big 5, Neuro Linguistic Programming, Emotional Quotient inventory and is also certified in Deep Democracy. Sujata is the Head of Corporate Social Responsibility, Thermax Foundation. She has spent 14 of her 25 years in the profession with us. Before her CSR role, she was a part of the Thermax Learning and Development team. Her present interests include reading, particularly vedantic philosophy and listening to sufi music. 19
Signposts ‘FIT FOR GROWTH: A Guide To Strategic Cost Cutting, Restructuring and Renewal’ by Vinay Couto, John Plansky & Deniz Caglar The COVID pandemic has accentuated the concept of the VUCA world, pushing organizations to revisit their ways of doing business. In this context, Varun Sugandhi from the International Business Group, Thermax shares excerpts from the book written by PwC highlighting best practices that could be pertinent and contribute towards galvanizing the organization in enabling and sustaining the change. Pandemic, sluggish global growth, of top-line and bottom-line, resulting in an inability to achieve political instability, regulatory from all stakeholders including organizations’ true potential. pressure, digital disruption, and shareholders. In this context, Fit for Growth, changing consumer expectations To meet the demand for delivering which is PwC’s overarching …welcome to a new normal and higher shareholder value, many framework for cost transformation VUCA (Volatility, Uncertainty, enterprises often pursue growth linking it to an organization’s Complexity and Ambiguity) world. opportunities to crank up a strategic agenda, capabilities In this new normal, enterprises are plateauing revenue and/or carry and operations model, can be a increasingly under pressure, to not out cost-cutting initiatives to bring thought-provoking guide. only sustain but to boost delivery down the fat, but often in isolation; 20
“The secret to unlocking growth is to make deliberate choices not only about what to cut but also about where to invest.” What an organization Apple, for example, excels not only differentiating capabilities. needs to do to in product design with unmatched Costs that are not linked to simplicity, but also in its ability to become fit for spot an unmet consumer need/ 'Differentiating Capabilities' can be growth? categorized into ‘Table Stakes’ and want, deploy technology towards ‘Lights-On’ costs. Companies that are fit for growth market gap, make the user do three things consistently and experience intuitive, and last but Costs Categorization: continuously: not least, retain their customers in A. Differentiating Capabilities: the Apple ecosystem – making it a Capabilities that build 1. Focus on a few differentiating top-of-mind and top-of-heart brand sustainable advantage (spend capabilities that earns an extraordinary price more than competitors) 2. Align cost structure to these premium. capabilities B. Table Stakes: Activities Differentiating capabilities should required to compete 3. Reorganize for growth be fully funded, whereas other in a given sector costs – those that are discretionary (at least match competitive 1. Focus on a few or may be necessary but not threshold) differentiating differentiating – should be subject capabilities: to a stringent examination and an C. Lights-On: Activities intensive trimming. required to keep lights To get started, a strategic outlook on/operate efficiently is required for identification of 2. Align cost structure (spend as little as possible, capabilities that distinguish to differentiating consider outsourcing) a business and contribute disproportionately to its success. capabilities: Fit for growth cost reduction A single capability is unlikely to framework organizes various cost Fit for growth companies manage be adequate. High performance reduction levers. The framework their costs not only tightly but also organizations derive their challenges companies to revaluate thoughtfully; they recognize not competitiveness from having basic beliefs about their business all costs are bad. Indeed, costs mastered and institutionalized by asking three questions: that strengthen a company’s three to six capabilities, which differentiating capabilities are good Targeted Cost Levers: strengthen each other such that costs. These companies increase I. WHAT do we do? (Business they are really hard to imitate. This allocation towards good costs while Portfolio & Capability Choices) is called the capability system. To meticulously managing the rest of secure a lasting right to win in any the cost structure. Through tight II. WHERE do we do it? industry requires identification of the cost management, fit for growth (Operating Model) differentiating capabilities with clarity companies increase profitability III. HOW (& how well) do we do and consensus. and free up cash to further invest in it? (Operational Excellence) 21
I. What do we do? category, product, customer, headquarters, business Business Portfolio & channel and geography. Portfolio units and shared service Capability Choices: Rationalization systematically organizations. analyses the profitability to identify To assess Business Portfolio & ii. Outsourcing: Evaluate where complexity is driving high Capability Choices, organization whether some internal costs. The goal is to reduce the needs to carry out ‘Portfolio processes are better complexity that is not adding value. Rationalization’ and ‘Zero-Basing’. performed by a vendor. ii. Zero-Basing: Justify what to i. Portfolio Rationalization: iii. Footprint Optimization: keep, not what to discontinue. Key parameters to assess – Restructuring the physical Zero-Basing examines the footprint of company’s • Products Portfolio (What costs of all activities, based manufacturing plants, Products to offer?) on their strategic priority, value distribution centers, R&D and • Customers & Channels add and business necessity, administrative offices. (What Customers and rather than budgetary III. How we do it? Channels to serve?) precedent. No activity gets Operational Excellence: • Service Models (How to funded only because it was in the last year’s budget. i. Process Excellence: configure operations, route- Optimize processes for greater to-market, innovations and II. Where we do it? efficiency and effectiveness sales?) Operating Model: by using Lean, Six Sigma and In the search for growth, many i. Business Operating other approaches. organizations end up adding Model: Redefine how roles, ii. Strategic Supply complexity by expanding or responsibilities and decision Management: Improve the diversifying the portfolio with new rights are distributed between efficiency of an organization’s direct and indirect material IKEA: A Case Study spend. Sweden based home furnishings leader – IKEA has set a great iii. Digitization: Evaluate existing example in terms of focussing on its differentiating capabilities. processes for opportunities to It has aligned its costs and organization for the benefit of itself use technology for automating and the customers it serves. Few brands have achieved such an manual work. iconic status and customer loyalty that IKEA has earned, which is noteworthy given that IKEA asks customers to pick, carry and 3. Reorganize for assemble its flat-packed furniture themselves. But customers do it growth: happily because they recognize that IKEA passes savings to them. A company’s organization can IKEA is known for its simple and yet elegant product designs, huge either make or break a fit for growth but inviting retail stores, and its affordable prices. IKEA employees transformation. A well designed are persistent in searching cost saving opportunities in everything except the quality of merchandise, the customer experience in the organization model enables store and efficiency of their operations. It has reinvested savings fitness and growth in two ways: towards understanding how customers live, which helped them in by enabling and sustaining cost custom designing their stores with distinctive room settings. Even reductions and creating the right in times of market stress, IKEA has been able to operate from a conditions for managers to drive position of strength. growth. 22
The solution typically involves program must be grounded in redesigning the company to create “All spending is an the organization’s culture. To make a more appropriate structure it successful, the front-line and and spans of control. Managers investment. Every back-office employees have to are given explicit financial and cost is a choice.” embrace and enable the change. operational targets, along with This is possible only if ‘What clear decision rights that spell out works in the company culture’ is what they can and cannot do by organization units in the leveraged. themselves to reach those targets. company and how these units They are also given greater control work together. Summary: over the resources assigned to ii. The Four Building Blocks Running a transformation program them, and they can deploy these of Organizational DNA could be an arduous but fruitful resources flexibly. Incentives are and Talent: There are four journey, if it recognizes and aligned with company’s broader standard building blocks that enhances key differentiating objectives in both the long term define an organization and capabilities of the enterprise, and and the short term, aimed at its effectiveness: Decision thus strengthens the ‘Moat’ (ability to making managers accountable for Rights, Information Flows, maintain competitive advantages). results. It is about changing the Motivators and Structure. As In this journey, ‘Where to play’ way organization works. the transformation program and ‘How to win’ decisions would Key considerations are: redesigns organization, it get crystalized to support cost needs to think through the structure realignment (making i. The Operating Model: talent implications too. savings from ‘Bad costs’ and Operating model defines what iii. Management Processes: reinvesting them in ‘Good costs’). work is performed by what Management processes A successful program could for developing reassess and rationalize business strategy, prioritizing portfolio; evaluate operating model differentiating (including outsourcing, shared capabilities, services and footprint optimization designing opportunities); and leverage accurate budgets incremental change opportunities and forecasts, and through operational excellence tracking business initiatives. The program also needs performances to deliberate on organizational – these are model and culture that can sustain critical areas for a lean structure, and also enables assessment. managers to drive growth. An organization that can implement Enable Change such transformation program can and Cultural surely deliver higher shareholder Evolution: value by turbocharging revenue, Large scale change operating margin growth and capital such as a transformation efficiency. 23
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