The Generation Game: Getting the best out of all generations including your youngest talent - 2021 Henry Rose Lee. Unauthorised copying strictly ...
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The Generation Game: Getting the best out of all generations including your youngest talent © 2021 Henry Rose Lee. Unauthorised copying strictly prohibited. All rights reserved.
Bibliography & Articles: “The Power of Moments” Chip Heath & Dan Heath - https://www.amazon.co.uk/Power-Moments-Certain-Experiences- Extraordinary-ebook/dp/B01N9OQOJ2/ref=sr_1_1?dchild=1&keywords=The+power+of+moments&qid=1626271744&sr=8- 1 Managing for Happiness – by Jurgen Appelo – https://www.amazon.co.uk/Managing-Happiness-Games-Practices- Motivate/dp/1119268680/ref=sr_1_1?crid=15S3NNG0PQ0MY&dchild=1&keywords=managing+for+happiness&qid=161535 9971&s=books&sprefix=Managing+for+Hap%2Cdigital-text%2C195&sr=1-1 The Ultimate Guide to Remote Teamwork – https://www.amazon.co.uk/Ultimate-Guide-Remote-Teamwork-Inter-Generational- ebook/dp/B08K97S5YJ/ref=sr_1_1?dchild=1&keywords=Henry+Rose+Lee&qid=1615360008&s=books& The Joy of Work – by Bruce Daisley - https://www.amazon.co.uk/Joy-Work-Ways-Culture-Again- ebook/dp/B07D1GX76Z/ref=sr_1_1?dchild=1&keywords=Joy+of+Work&qid=1615359920&s=digital-text&sr=1-1 The Ultimate Guide to Remote Teamwork – https://www.amazon.co.uk/Ultimate-Guide-Remote-Teamwork-Inter-Generational- ebook/dp/B08K97S5YJ/ref=sr_1_1?dchild=1&keywords=Henry+Rose+Lee&qid=1615360008&s=books&
What’s changed? The good news for some
% of ecommerce growth between 2009 and 2021
35%
30% Sources
• McKinsey Analytics
• Forrester Research
25%
• OECD
20%
15%
10%
5%
% UK % US
0%
2009 2019 2020
2009 2019 2020 UK USA
What’s changed? The bad news for some
Generations in the workforce today
Generation Types Dates
Silent Generation 1925 to 1945
Baby Boomers 1946 to 1964
Generation X 1965 to 1980
Millennials (Gen Y) 1981 to 1996
Generation Z 1997 to 2009
Source: Office of National Statistics (UK) and Pew Research Center (USA)
The Silent Generation Born 1925 to 1945
Baby Boomers Born 1946 to 1964
True or False? Older generations like Silents and Baby Boomers can’t use technology as well as Millennials and Generation Z FALSE FALSE
The Winners of the 2019 Nobel Prize for Chemistry
include one Baby Boomer and two Silents
John Goodenough Stanley Whittingham Akiro Yoshino
Aged 97 Aged 77 Aged 71
Generation X Born 1965 to 1980
Millennials Born 1981 to 1996
Generation Z Born 1997 to 2009
True or False Choose 1 answer Which generation of workers is the least loyal today? a) Generation X? b) Millennials? c) Generation Z? It’s Generation Z
A
framework
for engaging
every
generation
© 2021 Henry Rose Lee. All rights reserved.Choose 1 answer Which is more important for young talent when they go after a job or promotion? a) Culture? b) Money? c) Flexibility?
Money is the #1 Priority for Millennials (and Gen Z)
when they are choosing a job
63% 52% 50%
#1 Money (Pay) #2 Culture (great place to #3 Flexibility (in training,
work and right values) career, advancement &
work: life balance)
Source: Deloitte Millennials Survey ReportTrue or False? Millennials & Gen Z naturally build a community in the workplace FALSE
Younger talent is different from older talent
They are tech- They are interested Their most important
savvy and in money and what community is online
comfortable WFH it can do for them
Sources: PWC, Deloitte, McKinsey, Gallup etc.Millennials (and Gen Z) want to progress or they’ll leave…
Percent of Millennials and Gen Zs who plan to leave their current
organisations in the next two years for the following reasons:
34% 33% 27% 15%
43% 35% 28% 23%
Dissatisfied with Not enough Lack of learning Lack of
pay / financial opportunities to and development appreciation and
rewards advance opportunities value
Source: Deloitte 2019 Global Millennial Survey ReportThe genie is out of the bottle – remote working is here to stay
Remote Working does provide benefits
35% 21% 41% 12%
Increased Productivity Increased Profitability Reduced Absenteeism Reduced Attrition
Sources: Gallup, Harvard, Stamford, GW Analytics 2020Choose 1 answer What’s the number 1 challenge of remote working for employees? a) Missing structure & routine b) Missing in-person discussions c) Missing in-person collaboration
What do people miss when working remotely?
75% 32% 21%
I miss work conversations I miss the structure I miss collaborating
and working colleagues and routine of a with other people
around me workplace
Source: Vodafone Survey April 2020More bad news about remote working…
Source: Ezra April 2021Gen Z (16 to 24) struggles most with remote work
Generation Z most struggle with:
• Being productive
• Knowing they’ve done a good
job
• Getting ongoing development
• Getting question and issues
answered
• Managing their mental health
Sources: Harvard, McKinsey, Forbes 2020Breakout #1: How can you engage young talent by building community?
Engaging every generation by building community spirit
Maximise the following:
• FAST Comms
• Induction & Onboarding
• Reverse Mentoring &
Mentoring
• SocialisationBreakout #2: How can you engage young talent by maximising
collaboration and contribution? And how can you “sell” it to leaders?
Group 1 Group 2 Group 3
Building collaboration Building contribution Managing upwardsGroup 1: Maximising Collaboration
Set up Projects
Run mixed teams
Rotate roles
Give feedback & coachingGroup 2: Maximising Contribution
Goals and OKRs
Roles and responsibilities
Consultation
Recognition & CelebrationGroup 3: Managing upwards
Understand your leader’s goals
Match your leader’s style
Do next issue avoidance
Provide a business caseCyndi Williams CEO of Quinn
"There are three things that people consider
when deciding whether to stay or leave.
The first is, am I growing and learning?
The second is, do I have friends in the company?
The third is, am I making an impact …does
something in the world get better as a result of
the time I'm spending here?”Thank You Thanks very much – any questions? Email: henry@talenttio.com Website: www.intergenerationalexpert.com LinkedIn: https://www.linkedin.com/in/henryroselee/ Twitter: https://twitter.com/HenryRoseLee Facebook: https://www.facebook.com/groups/InterGenWorkplace © 2021 All copyright in these slides and this presentation belongs to Henry Rose Lee. Copying, reproduction, transmission and broadcast without permission is strictly prohibited. All rights are reserved.
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