The downton abbey experience - an inspiring cultural holiday
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the business of life is the acquisition of memories. In the end that’s all there is. Mr. Carson the D ow n tAbbey on five seasons jubilee in England and Scotland July 11 to 21, 2015 D ownton Abbey has swept the country into a period-piece mania, chronicling the highs and lows of the lives of Earl Grantham and his family in a way that has left millions entranced. The stirring drama, glorious costumes, and stunning scenery, are matched by fascinating film locations, which form the centre piece of this very special tour. This ten-day tour is for anyone who’s ever wanted to follow the Downton dream or better understand the social context of the period. It’s also for everyone who has a passion for England and Scotland, filled with breathtaking landscapes. This unique tour gives you access to private sites and locations normally closed to the general public, plus, you will hear lots of juicy snippets about the actors and the scripts. Our program also offers the opportunity of attending the famous Edinburgh Military Tattoo. We invite you to join us on this adventure, it is a truly a trip unlike any other, and it’s sure to be one you will never forget. Alice Webber Retweet this! Director of Development Director
What do you mean? We’re H A P P Y a r e n ’ t w e ? at-a-glance (6) W e begin our adventure in the spectacular city of London, the centre of the British Empire in the Granthams’ day, and one of the greatest capitals on Earth. Here you will explore all the (5) notable filming sites of the series, visit the Imperial War Museum, (4) and enjoy tea at one of the most beautiful venues in the City. Delight in the fascinating London filming locations, plus the village 1) London 2) Wiltshire streets of Bampton. We will visit Grey’s Court, the country house 3) Highclere Castle romanticized as Downton Place in Season 3, and the unparalleled (2) 4) Glasgow (3) 5) Inveraray Castle Highclere Castle, the titular home. We will eat in locations used on (1) 6) Edinburgh film. to Scotland Our small and exclusive group will travel by luxury rail to Inveraray on the western shore of Loch Fyne in Scotland. We will tour the locations used in the two-hour Christmas Special at the end of Series 3. You will be enchanted by the stunning castle gardens where Anna and Bates had their picnic, and the room where the Ghillies Ball took place. During our exclusive tour of Inveraray Castle we will enjoy a private lunch in the real Duke’s personal dining room (closed to the public). As a special treat, the Duke will arrange for you to have a guided tour of his apartments and his personal art collection not normally seen by visitors. If he is at home, the Duke will greet you personally. Our travel experience ends in Edinburgh, where we visit the ancient bastion of Edinburgh Castle, see the Scottish Crown Jewels, walk the legendary Royal Mile, the heart of Scotland’s historic capital, and see Holyrood Palace (the Queen’s official residence in Scotland). Retweet this!
The problem with N A T U R E is there’s too much of it. in detail Day 1 | Arrival in London and private transfer to your Day 5 & 6 | During these two days, we will lead sightseeing elegant hotel: The Langham. This afternoon visit the visits including the Oxfordshire village used as Downton “ Imperial War Museum for a lecture on WWI. A welcome with a tour of all the filming locations, Mrs Crawley’s cocktail and supper ends our day. First of three nights in house, the church, Grantham Arms, the Dog and Duck London. Pub, the Post Office and the Cottage Hospital. We will enjoy coffee and cakes inside a cottage in the village and Day 2, 3, & 4 | Accompanied by our expert guide, we there will be a chance to browse Downton memorabilia. explore the London locations used in the filming of You will also meet a supporting artist who has worked Downton Abbey. We will include a visit to the real country with the cast, (including Dame Maggie Smith) and who house kitchen used as the inspiration for the set, and will have juicy snippets to share. There is also an exclusive enjoy a vintage steam train ride, ending at the railway new location which has been added for Series 5. station used throughout the series. A private visit has been arranged to one of the last “real” antique shops in We will tour Blenheim Palace, home to the 11th Duke London, property of Michel Pond, the source of many of and Duchess of Marlborough and birthplace of Sir the shows props and costumes. At the end of Day 3, we Winston Churchill. A true masterpiece of 18th Century transfer to the magnificent country house used as the Baroque architecture, Blenheim Palace was the main Crawley’s London town house in Series 4. And after our filming location of Great War House, a not yet released visit, we will continue to Wiltshire, a lovely village in the documentary by Sarah Feltes, starring Julian Fellowes. Cotswolds. First of three nights in the country. We visit most of the interiors. From the imposing Great Hall to the beautifully intricate State Rooms, you will be able to admire how this Palace showcases intricate detail as well as ambitious architecture on the grandest scale. Special attention will be given to the First World War Daisy: I was only trying to help. memorabilia rooms. Highclere Castle will be the pinnacle Mrs. Patmore: Oh, Judas was of our country interlude. We will enter the castle and only trying to help I suppose, visit all filming spots in the interior: the drawing room, when he brought the Roman main hall, bedrooms, and library, as well as the grounds soldiers to the Garden! and gardens. Retweet this!
Period Accommodations The Langham, London In addition we will discover the small but beautiful village of Lacock, which is famous all over the world for Ideally situated in the heart of London’s West End near Regent’s Park, The Langham London is convenient for its place in the Harry Potter movies and the BBC Pride accessing a wide array of museums, restaurants, and notable and Prejudice mini-series. attractions. The décor of the comfortable guest rooms in this 5-star hotel reflects the traditional English style. The indoor Day 7 | Travel first class and luggage-free by luxury swimming pool was once a bank vault. The elegant Palm fast-speed train to Glasgow, while you learn about the Court restaurant appears today just as it did when the hotel relationship between Scotland and England over the opened as Europe’s first grand hotel in 1865; the tradition of centuries on a special lecture prepared exclusively for afternoon tea was born right here! you. Upon arrival, we visit Holmwood House, the finest and most elaborate residential villa designed by Scottish architect Alexander “Greek” Thomson. Early supper has been scheduled at the famous Loch Fyne Oyster Bar. First of two nights at the elegant Cameron House Hotel in Loch Lomond. Day 8 | The highlight of our visit to Scotland will be a personal tour of all the locations used in the Downton Series 3 Christmas Special, and in particular, of Inveraray Castle. We will include the Duke’s private apartments (by special arrangement) and will feast on a private lunch in The Old Bell, The Cotswolds the Duke’s dining room (normally closed to the public). If he and the Duchess are at home, they will be happy The recently refurbished Old Bell Hotel in Malmesbury is to welcome you personally. You will relive the episode by one of the most unique and outstanding Cotswold hotels. Reputed to be England’s oldest hotel, the boutique bolthole visiting sites where the scenes were filmed. Enjoy drinks has an impressive history of exceptional hospitality, dating and nibbles where Anna and Bates had their picnic, and back to 1220. Today, The Old Bell’s 33 individually designed visit the room where the Ghillies Ball took place. bedrooms are brimming with charm, character, and comfort. Day 9 | After a Scottish breakfast, which will include a steaming bowl of porridge and golden currants, we drive through the scenic countryside to Edinburgh, the Scottish capital. Our sightseeing includes the ancient Edinburgh Castle. We will view the “Honours of Scotland” (the Scottish Crown Jewels) and then continue our exploration downhill, making our way through the charming Royal Mile. Holyrood Palace is next, the Queen’s official residence in Scotland, a late lunch follows. Our last appointment on this delightful tour is afternoon tea on the Royal Yacht Britannia, the former Yacht of Queen Elizabeth II. Tickets to the Military Tattoo are available at extra cost. Day 10 | Individual and private transfers to the airport will be provided after breakfast.
[talking about Martha Levinson (Shirley MacLaine) who is being insufferable] Tour Director, Helen Porter Violet Crawley, Dowager Countess of Grantham: [whispers] Just how long is she here for? H elen set up the company Pride & Prejudice Tours and is now considered the international expert on the 1995 Pride & Prejudice production, as well as English Robert Crawley, Earl of Grantham: [whispers] history and literature and period drama. She lives in Shropshire. Who knows. In addition to running elite escorted tours, she is also a published Violet Crawley, Dowager Countess of Grantham: [whispers] No guest author and copywriter. should be admitted without the date of their departure being settled. Robert Crawley, Earl of Grantham: [whispers] You won’t get any argument from me. Tour Director, Alice Webber Cameron House, Loch Lomond Take a unique Scottish baronial mansion, a Championship golf A lice Webber has been the Director of Development at KUED since 2008. She has bachelor’s degree in Anthropology course, a luxury penthouse, some of the best Scottish cuisine, served with the heartiest of Scottish hospitality in a romantic from the University of Colorado and an location overlooking Loch Lomond – and you might begin to MBA from the University of Louisville. She has served on understand why Cameron House on Loch Lomond is the epitome the Snowbird Sports Education Foundation and the Tracy of the five-star Scottish experience. A magnificent baronial Aviary board. Born and raised in the Champlain Valley mansion surrounded by 100 acres of woodland, Cameron House in Vermont, Alice has been married for 29 years. She and blends traditional Scottish influences with a level of opulence her husband have a daughter in Seattle, a son in Mexico and relaxation that ensures our guests a memorable stay in the City, and a black lab named Jackson. Alice is an avid skier, finest surroundings. mountain biker, yoga practitioner and painter. n For more information n email: Alice Webber | Director of Development awebber@kued.org or call 801-585-1855 Although this printed brochure features three different departure dates, we at KUED have exclusively reserved Norton House Hotel & Spa the July 12, 2015 departure for our patrons. I will have the Edinburgh Airport pleasure to accompany you on this exciting program. One of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. Built in 1840, the Norton House Hotel & Spa was always intended as a traditional country retreat, removed from the bustle of the city. Situated in 55 acres of grounds, this property offers charming bedrooms with a wide range of amenities and luxury. The hotel is located only 10 minutes away from Edinburgh’s airport. Retweet this!
PRICING DETAILS & CONDITIONS To reserve your Downton Abbey Experience, complete, sign ( front/back) and return this form along with a check for $500 per person [ final payment is due March 28, 2015] Checks should be made to: DAE TOURS, and mail to: KUED TELEVISION / England Tour, c/o Alice Webber Eccles Broadcast Center | The University of Utah 101 S. Wasatch Dr., Salt Lake City, UT 84112 NOTA BENE: Due to the fact that checks are mailed to Utah, and only forwarded to the travel company in Floria twice a month, your check may take up to four weeks to clear. PRICES PER PERSON (land only) YOUR TOUR PROVIDER n Sharing a double room $5995 n On a single room supplement $1100 INCLUSIONS A Florida-based company with offices in Warsaw, DAE TOURS is a travel coordinator, which, in this case, oversees and combines the operation of several travel service n Airport transfers upon arrival and departure providers in England, to be able to offer this program. We strive to provide the kind of attentive service we ourselves by chauffeured private car would hope to receive. We aim for faultless administration n All deluxe bus transfers to, from, and during sightseeing from your first encounter with us to the end of the holiday, sessions as per program. and beyond. Personal service is a feature. And if anything n All entry fees to museums & sightseeing sites. does go wrong, we will put it right. We want you to come n PhD-level guides. back again and again – as most of our clients do. Counter to attitudes widespread in the travel industry, we never forget INCLUDED ACCOMMODATIONS our clients are responsible adults, deserving of respect and n Nine nights of accommodations in the following cities: courtesy at all times. Request the reservation form to your London (2) Wiltshire (4), Loch Lomond (2) and Edinburgh (1) local PBS Station or download it at www.daetours.com. DAE TOURS limited is a registered company at both, the Chamber n Buffet breakfast daily of Commerce of Florida and the Warsaw Travel Trade Union, n Welcome supper and farewell lunch (all drinks included) in Poland CST#2064856-20 and UBN#601246745 No. 2003- n Seven more meals and/or High-Tea (all drinks included) 0279 - 31047344 VAT registration number PL895764958B01. n Tips to waiters and porters at all hotels n High-speed rail transfer to Glasgow No visas required for US and Canadian citizens. Passports must be P R I C E valid for 6 months from entry date into England. REDUCTION The accommodations and other services provided in England are We are well aware that our selected hotel in London is one of the based on British currency. The prices in US Dollars were calculated most expensive in an already expensive city. You may reduce in June 2014 at the then current rate of exchange. Any substantial the price of the package by $900 per couple if you book (and variation in the rate of exchange could result in an adjustment in the pay for) your London Hotel on your own (two nights). The nights quoted price of the packages. of July 12 and 13. All other inclusions of the package will remain the same. You will just overnight at another property for the first Group should have 20 participants to operate two nights of the tour. The maximum number of participants is 25 A list of budget to medium range lodging within a six city blocks CANCELLATION POLICIES radio from our expensive hotel is given below: If cancellation is post-marked Merdaid Suite Hotel 3 ★ [Blenheim Street] n Before the final payment is due, a charge of $200 will be forfeited. Astor Court Hotel 3 ★ [Hallam Street] n Between 14 and 9 weeks of departure, we will forfeit any St. Georges Hotel London 4★ [Langham Place] non-refundable charges made by the hotels, plus $350. Radisson Blu Edwardian, Berkshire 4★ [Oxford Street] n Between 8 and 6 weeks of departure, we will forfeit any Holiday Inn London Oxford Circus 4★ [Welbeck Street] non-refundable charges made by the hotels, plus $500. The Marylebone Hotel 4★ [Berners Street] n No refunds will be made, if your cancellation arrives within 5 weeks Courthouse Hotel London 5★ [Marlborough St] of departure, unless new participants take over your seats. Sandersons, A Morgan Hotel 5★ [Berners Street] Cancellations will only be official and accepted as such after having You may want to use booking.com or expedia received them by post to our Florida address. No cancellations are accepted by email only. The postage date will count as your cancellation date. The taxi service needed on July 14 from the alternative hotels to The Langham, from where our coach will depart, is NOT The accommodations and other services provided in England are included. based on British currency. The prices in US Dollars were calculated in June 2014 at the then current rate of exchange. Any substantial Group should have 20 participants to operate variation in the rate of exchange could result in an adjustment in the The maximum number of participants is 25 quoted price of the packages.
PRICING DETAILS & RESERVATION FORM Please make your selection based on the criteria below PRICES PER PERSON Print full name as it appears on passport 1: n Sharing a double room $5995 n On a single room supplement $1100 *includes a $500 tax-deductible contribution to KUED Print full name as it appears on passport 2: ROOM CONFIGURATION | A | c I wish to occupy a single room at supplement | B | c We wish a double room with 1 large bed | C | c We wish a double room w/ two separate beds Street address, city, state (if applicable), and country: The double beds in England are “full” or “queen” in size. It is very rare to find “king-size” beds, unless you stay at chains such as Marriott, Sheraton or Westin. LONDON ACCOMMODATION (**) | A | c I/we wish to take your program INCLUDING the two nights in London at the Langham Hotel. | B | c I/we wish to book and pay for my (our) London hotel on Phone & email: my (our) own and save $900 per couple (or $600 per person if on a single room). The taxi service needed on July 14 from the alternative hotels to The Langham, from where our coach will depart, is NOT included. Passport number with expiration date, participant A: c I/we would like to request group-air travel information c I/we would like assistance booking your flights c I/we would like to information on Travel Insurance Passport number with expiration date, participant B: c Please help me find a roommate c I/we request Credit Card payments via PayPal Payments via credit card and paypal may not always be available or possible. We are doing our best to configure this service. Date of birth, participant A PROGRAM PRICE CALCULATOR Date of birth, participant B | A | Price p/p sharing $ X2= Next-of-kin phone and name: | B | Single supplement $ TOTAL: $ LONDON ACCOMMODATION DISCOUNT (**see above) | YES c | NO c | 2 persons $900 c | |1 person $600 | Dietary needs: DISCOUNT: $ TOTAL AFTER DISCOUNT: $ SIGNATURE: Payment of the deposit to DAE TOURS constitutes acceptance of cancellation policies and the terms and conditions on page two of this document.
METICULOUS PLANNING | the planning of every tour involves AIR TRAVEL thorough research and meticulous attention to detail. Special access is a feature of many tours. The work of planning a tour does not cease GROUP TRAVEL | We are preparing an offer for a group-airfare once it is published in the brochure. We are continually making slight from Salt Lake City to London, returning from Edinburgh. Please be adjustments to take into account changing circumstances. aware that lower fares may be available online. To take advantage of Rooted in knowledge of the destination and subject matter of the travelling with Alice and on a group, you have to depart Salt Lake City tour, the outcome of assiduous research and reconnaissance, and on July 11, 2015. The group must leave the USA all together. You may underpinned by fifteen-five years of experience, our itineraries are extend your stay in Scotland and return from Edinburgh at a later second to none. date at no extra charge. Request information on group travel on the reservation form. They are original and imaginative, well-paced and carefully balanced, while meticulous attention to practical matters ensures a smooth- If you would like to make your own air travel arrangements, we present running as well as an enriching experience. Special arrangements for you here with a few suggested routes and carriers which offer - at the admission to places not generally open to travellers, or for access at time of printing - excellent prices. We recommend against making times when they are closed to the public, are a feature of nearly all our non-refundable flight reservations until we confirm that we tours. have enough people to guarantee the tour will operate. In innumerable ways, large and small, we lift our clients’ experience far above standards which are regarded as normal for tourists. $ 1680 including all taxes Some of the sights included on the tour, are difficult of access or are rarely n Sat. Jul. 11 (Arriving Jul. 12) Salt Lake City, to London open to the public – these treasures lie beyond normally impenetrable n Tue. Jul. 21 Edinburgh, to Salt Lake City portals. Though it is likely that most of the places mentioned in the Salt Lake City to Chicago (ORD) | United 6227 | Economy class “T” itinerary given will be visited, privileged access arrangements depend Depart 3:40pm | Arrive 7:44pm | Duration: 3h 4m |Layover: 1h 21m on the generosity of owners and institutions and are occasionally Chicago (ORD) to London (LHR) | United 938 | Economy class “L” subject to cancellation, but our network of contacts and know-how Depart 9:05pm | Arrive 11:15am +1 day | Duration: 8h 10m would enable us to arrange alternatives. Edinburgh (EDI) to Chicago (ORD) | United 119 | Economy class “L” Depart 10:25am | Arrive 12:50pm | Duration: 8h 25m | Layover: 2h 40m NOT INCLUDED IN QUOTED TOUR PRICES | Airfare, costs of Chicago to Salt Lake City | United 6247 | Economy class “V” passports or visas; laundry; meals or beverages, optional performances, Depart 3:30pm | Arrive 5:57pm | Duration: 3h 27m and sightseeing not included in the itinerary; room service; travel insurance; gratuities to guides and drivers; communication charges; excess baggage fees. $ 2254 including all taxes EXCHANGE RATES | DAE Tours reserves the right to adjust prices n Sat. Jul. 11 (Arriving Jul. 12) Salt Lake City, to London to reflect fluctuations in foreign exchange rates. DAE Tours also n Tue. Jul. 21 Edinburgh, to Salt Lake City reserves the right to withdraw a tour or any part of it, to make Salt Lake City to New York (JFK) | Delta 1264 | Economy class “T” such alterations in the itinerary as it deems necessary or desirable, Depart 11:45 | Arrive 6:09am | Duration: 4h 24m |Layover: 1h 40m to refuse to accept or retain as a member of any tour any person New York (JFK) to London (LHR) | Delta 4371 | Economy class “T” at any time, and to pass on to tour members any expenditures or Depart 7:40am | Arrive 7:40pm same day | Duration: 7h losses caused by delays or events beyond its control. Edinburgh (EDI) to Amsterdam (AMS) | Delta 9354 | Economy class “L” ITINERARIES | Hotel accommodations, performances, and Depart 6:00am | Arrive 8:35am | Duration: 1h 35m | Layover: 2h 05m sightseeing are subject to change due to unforeseen circumstances. Amsterdam to Salt Lake City | Delta 57 | Economy class “T” GUARANTEED DEPARTURES | DAE Tours guarantees the departure Depart 10:40am | Arrive 1:45pm | Duration: 10h 45m of most escorted programs that reach the stated minimum number If you decide to travel with Delta on these flights, you will not arrive to London of participants (20 for this tour), with exception only in case of on time to enjoy the first sightseeing session, our welcome cocktail and supper. “force majeure. “ This includes any major world event that adversely affects international travel patterns, or other circumstances beyond DAE Tours’ control. HOTEL INFORMATION CLAIMS AND REFUNDS | Except for verifiable extenuating The Langham, London The Old Bell, The Cotswolds circumstances, refunds are not made for any missed tour services. Phone +44 207 636 1000 Phone +44 166 682 2344 For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the tour and be Cameron House, Loch Lomond Norton House Hotel & Spa, accompanied by supporting documentation. Any adjustment will Phone +44 138 975 5565 Edinburgh Airport be based on the actual cost of the services involved and not on a Phone +44 131 333 1275 per diem basis. Adjustments will not be made for sightseeing trips or meals not used at traveler’s choice. DAE Tours will not accept CANCELLATION POLICIES any liability for any claims not received within 30 days of the If cancellation is post-marked termination of this tour. n Before the final payment is due, a charge of $200 will be forfeited. PHOTOGRAPHY | DAE Tours reserves the right to take photographs n Between 14 and 9 weeks of departure, we will forfeit any or videos during the operation of any tour or part thereof, and to non-refundable charges made by the hotels, plus $350. use the resulting photography for promotional purposes. By booking n Between 8 and 6 weeks of departure, we will forfeit any a reservation, tour members agree to allow their image to be used non-refundable charges made by the hotels, plus $500. in such photography; tour members who prefer that their image n No refunds will be made, if your cancellation arrives within 5 weeks not be used are asked to identify themselves to their tour escort at of departure, unless new participants take over your seats. the commencement of the tour. Cancellations will only be official and accepted as such after having received them by post to our Florida address. No cancellations are accepted by email only. The postage date will count as your cancellation date.
TERMS AND CONDITIONS RESPONSIBILITIES T R A V E L INSURANCE Neither DAE TOURS Travel Services, Limited., or the PBS station Benefit Limit sponsoring this tours, d.b.a. XXXPBSS, its affiliated entities and its Trip Cancellation*........................................ Trip Cost ** and their employees, shareholders, officers, directors, successors, Trip Interruption*......................................... 150% Trip Cost agents, and assigns (collectively “DAE TOURS” and “PBSS”), own Trip Delay (of 6 hours+).............................. $750 (150/day) or operate any person or entity which is to or does provide goods Baggage/Personal Effects.......................... $1,500 or services for these trips. Because DAE TOURS and KUED PBS Baggage Delay (if 24 hours+)....................$400 do not maintain control or operate the personnel, equipment, Emergency Accident/sickness................$50,000 or operations of the suppliers it uses and as such DAE TOURS Medical Expense Emergency Evacuation............................... $250,000 and KUED PBS assume no responsibility for and cannot be held repatriation of remains liable for any personal injury, death, property damage or other 24 Hour Accidental Death & ...................$25,000 loss accident, delay, inconvenience, or irregularity which may be Dismemberment occasioned by reason of (1) any wrongful, negligent, willful or Cancellation coverage now covers work-related cancellation unauthorized acts or omissions on the part of any of the suppliers or other employees or agents; (2) any defect in or failure of any * for $0 trip cost, there is no trip cancellation; trip interruption is vehicle, equipment, or instrument owned, operated or otherwise limited to a $500 return air only used by any of these suppliers; or (3) any wrongful, willful or ** Up to the Trip Cost insured, a maximum of $10,000 for the negligent act of or omission on the part of any other party not unused portion of the trip and the transportation cost to rejoin under the supervision and control of DAE TOURS and KUED the s tour or return home. PBS. Additionally, DAE TOURS and KUED PBS waive any and all We need a min of 10 participants to be able to take advantage of liability for losses or expenses due to sickness, lack of appropriate the price for groups. Prices for the land-only program start at $340 medical facilities or practitioners, weather, strikes, theft or other per person. Prices will increase from $320 to $440 or $525 , if you decide to insure the cost of your air travel (either our group-rate or criminal acts, war, terrorism, computer problems, acts of God, or your individual travel arrangements) other such causes. All services and accommodations are subject Request detailed information on your reservation form to the laws of the country in which they are provided. DAE TOURS reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if DAE TOURS deems it necessary for the comfort, convenience, or the safety of the tour. DAE TOURS reserves the right to withdraw any tour at any time. DAE TOURS reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the tour manager to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant. DAE TOURS and KUED PBS do not accept liability for any carrier’s cancellation penalty incurred by the purchase of a nonrefundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the passenger at all times. Passengers may be photographed for the promotional purposes of DAE TOURS. Payment of the deposit to DAE TOURS constitutes acceptance of these terms and conditions. I agree that any dispute concerning, relating, or referring to this contract, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in Florida. Such proceedings will be governed by and in accordance with substantive Florida law. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. DAE is a brand of DAE TOURS Travel Services Limited, a Florida based corporation with operations in Warsaw, Poland.
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