THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - SPRING 2022

 
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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - SPRING 2022
THE BRIEF
 FINANCIAL SERVICES
 LITIGATION QUARTERLY

                SPRING 2022

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - SPRING 2022
TABLE OF CONTENTS

No Clarity on Standing to Assert Statutory Claims           3

Noteworthy                                                  7

    Seventh Circuit Affirms Denial of TCPA Class
    Certification on Predominance Grounds                   7

    Ninth Circuit Endorses “Least Sophisticated Debtor”
    Standard for FDCPA Claims                              8

    Fourth and Eleventh Circuits Clarify Requirements
    for Responding to QWRs                                 9

    Fourth Circuit Clarifies Class Notice Requirements     10

    Ninth Circuit Denies Certification for Failure to
    Show Class-wide Injury                                 11

    Fifth Circuit bars Class Certification When Proposed
    Class Includes Members Who Benefited from the
    Complained-of Conduct                                  12

Contributors                                               14

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THE BRIEF FINANCIAL SERVICES LITIGATION QUARTERLY - SPRING 2022
NO CLARITY ON STANDING TO
ASSERT STATUTORY CLAIMS

A plaintiff must show a concrete and particularized injury in fact to
establish standing to bring a claim in federal court.

Last year, the US Supreme Court        Id. That framework has not put the          held that a plaintiff did not have
provided guidance on the injury in     standing issue to rest and has instead      standing to assert a Telephone
fact requirement in TransUnion LLC     created a new question: how close           Consumer Protection Act claim
v. Ramirez, 141 S.Ct. 2190 (2021),     is close enough? And does it suffice        for receipt of an unwanted text
in which it largely reiterated the     for the alleged harms to be closely         message because the alleged injury
test it first articulated in Spokeo    aligned with an interest traditionally      was not similar enough to the
v. Robins, 578 U.S. 330 (2016),        protected by the law, or must the           tort of intrusion upon seclusion.
for standing in cases involving        plaintiff’s allegations also align with a   The Seventh Circuit reached the
intangible statutory injuries. That    traditional cause of action?                opposite conclusion in Gadelhak v.
test requires courts to determine                                                  AT&T Svcs., Inc., and held that the
whether the plaintiff’s alleged        In the five years after Spokeo, lower       plaintiff there had standing to assert
injury has “a close relationship to    courts differed widely in how they          a TCPA claim because “[t]he harm
harms traditionally recognized as      applied its framework to intangible         posed by unwanted text messages
providing a basis for lawsuits in      statutory injuries. The differing           is analogous” to the same “type
American courts.” Ramirez, 141 S.Ct.   views led to different outcomes on          of intrusive invasion of privacy” as
at 2204. The Spokeo test though        nearly indistinguishable facts. In          intrusion upon seclusion. 950 F.3d
“does not require an exact duplicate   Salcedo v. Hanna, 936 F.3d 1162,            458, 462 (7th Cir. 2020) (Barrett,
in American history and tradition.”    1172 (2019), the Eleventh Circuit           J.); see also Van Patten v. Vertical
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Fitness Group, LLC, 847 F.3d 1037,                          Thornley v. Clearview AI, Inc.,                                the plaintiff’s allegations fit closely
    1042-43 (9th Cir. 2017) (receipt of                         984 F.3d 1241, 1250 (2021) (Hamilton,                          with a cause of action that has been
    unwanted text messages sufficient to                        J., concurring).                                               recognized by American courts. The
    establish standing).                                                                                                       difference is not merely semantic.
                                                                There was some hope that, in                                   Courts have reached differing
    The Sixth and Seventh Circuits                              deciding Ramirez, the Supreme                                  conclusions, depending on which
    likewise reached opposite                                   Court would clarify its views on                               of the two general approaches
    conclusions on whether a debt                               standing requirements, resulting in                            is applied.
    collector’s failure to advise a                             greater predictability and uniformity
    debtor in a notice that a dispute or                        for standing decisions in the lower                            In Lupia v. Medicredit, Inc., 8
    request to verify a debt had to be in                       courts.1 Clarity and uniformity though                         F.4th 1184 (2021), the Tenth Circuit
    writing was sufficient to establish                         remain elusive. Of the four circuit                            considered intangible harm in a case
    standing for violation of the Fair Debt                     court opinions after Ramirez that are                          in which the debt collector called
    Collection Practices Act. Compare                           discussed below, two drew spirited                             the plaintiff (but failed to reach
    Macy v. GC Svcs. Ltd. P’Ship, 897                           dissents, and one was withdrawn                                her) the day after she disputed the
    F.3d 747 (6th Cir. 2018) (violation of                      pending en banc review.                                        debt and advised the defendant to
    in-writing requirement sufficient to                                                                                       stop calling her. Plaintiff alleged in
    establish standing), with Casillas v.                       The post-Ramirez opinions, and                                 her FDCPA complaint that the call
    Madison Ave. Assoc., Inc., 926 F.3d                         in particular the dissents to two                              caused her “‘intangible harms’ that
    329 (7th Cir. 2019) (no standing).                          of those opinions, suggest that                                Congress ‘made legally cognizable
    Judge Hamilton of the Seventh Circuit                       two approaches are emerging for                                in passing the FDPCA,’” but did not
    summed up the state of affairs after                        assessing standing for intangible                              specify any particular injury from
    Spokeo when he recounted the                                harms. One approach looks to the                               the single unanswered call. Id. at
    differing lines of interpretation in a                      harm alleged by the plaintiff and                              1193 (citation omitted). Though
    case involving an Illinois privacy law                      considers whether the harm alleged                             not characterized as such in the
    and wrote “I confess that I have not                        is of a type that could be redressed                           complaint, the court found that
    yet been able to extract from these                         through a cause of action historically                         plaintiff’s claim was analogous to
    different lines of cases a consistently                     recognized by American courts. The                             the tort of intrusion upon seclusion
    predictable rule or standard.”                              other approach considers whether                               and therefore that she had standing
                                                                                                                               to pursue her claims in federal
                                                                                                                               court. The court did little though to
                                                                                                                               show how the claim was analogous
                                                                                                                               other than to say that the tort
                                                                                                                               “imposes liability for intrusions on a
                                                                                                                               plaintiff’s privacy.” Id. True enough,
                                                                                                                               though intrusion on seclusion also
                                                                                                                               requires the alleged conduct to be
                                                                                                                               offensive to a reasonable person,
                                                                                                                               see Restatement (Second) of Torts,
                                                                                                                               at §652B, an important element
                                                                                                                               arguably not met in a case involving
                                                                                                                               a single unanswered telephone call.
                                                                                                                               The Tenth Circuit thus approached
                                                                                                                               standing by looking at whether
                                                                                                                               redress for the type of harm alleged
                                                                                                                               could historically have been had,
                                                                                                                               rather than whether plaintiff’s claim
                                                                                                                               aligned closely with a recognized
                                                                                                                               cause of action.

    1 See “Supreme Court Clarifies Little About Spokeo Standing in Transunion LLC v. Ramirez,” The Brief, Summer 2021, at 8.

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The Eleventh Circuit applied a similar                       through his attorney. The Plaintiff
analytical approach in Hunstein v.                           claimed stress and confusion as a
Preferred Collection & Mgmt. Svcs.,                          result of receiving the garnishment
Inc., 17 F.4th 1016 (11th Cir. 2021),                        documents, but the Eighth Circuit
which involved the transmission                              held that those alleged injuries
of personal information to a debt                            “‘fall short of cognizable injury
collector’s mailing vendor. Plaintiff                        as a matter of general tort law.’”
claimed that the transmission to                             Id. at 463, quoting Bucholz v. Meyer
the mailing vendor violated Section                          Njus Tanick, PA, 946 F.3d 855, 864
1692c(b) of the FDCPA, which (with                           (6th Cir. 2020). The Eighth
certain exceptions) prohibits debt                           Circuit’s decision was based in
collectors from communicating with                           part on reasoning in a Seventh
anyone other than the consumer                               Circuit opinion, Pennell v. Global
“in connection with the collection                           Trust Mgmt, LLC, 990 F.3d 1041,
of any debt.” The Eleventh Circuit                           1045 (2021), which held that
held that the transmission of the                            emotional distress with no physical
plaintiff’s information to the mailing                       manifestations and no medical
vendor was akin to the tort of public                        diagnosis did not constitute a
disclosure of private facts and found                        concrete injury. The Eighth Circuit
that the plaintiff had standing to                           thus based its holding (at least in
pursue his claims in federal court.                          part) on the fact that the
Id. at 1023. As in Lupia, the court                          plaintiff had not met one of the
only loosely lined up plaintiff’s claims                     elements of a cause of action for
and the historical cause of action,                          emotional distress.
which drew a dissent from Judge
Tjoflat. The majority opinion, he                            The Seventh Circuit reached a
said, gave short shrift to two of the                        conclusion similar to Ojogwu in
three elements of the tort of public                         Pierre v. Midland Credit Mgmt., Inc.,
disclosure which resulted in a “sheer                        No. 19-2993, 2022 BL 114787 (Apr. 1,
misfit” between plaintiff’s claim and                        2022) and held that “psychological
the tort itself. Id. at 1043.2 The test                      states” induced by a debtor’s letter
used by the majority thus amounted                           “fall short” of establishing standing.
to a “distant-relative test,” rather                         Pierre is notable though for a dissent
than a more rigorous look that Judge                         by Judge Hamilton, who took the
Tjoflat believes is required by Spokeo                       view opposite of Judge Tjoflat in
and Ramirez.                                                 Hunstein. Judge Hamilton wrote
                                                             that “emotional distress, stress, and
Two circuits have considered whether                         harm to reputation” were “all real
stress, confusion and emotional                              and foreseeable results of unfair
distress are enough to show standing                         and deceptive debt-collection
for FDCPA claims. The plaintiff in                           practices…. Congress has authorized
Ojogwu v. Rodenburg Law Firm, 26                             private actions like this case to seek
F.4th 457 (8th Cir. 2022), received                          damages for them.” Id. at *5. He went
a garnishment notice from a debt                             on to state that Pierre’s stress and
collector after disputing the debt                           emotional distress “easily fit[] into
and advising the debt collector                              this dimension of the common law of
that all communications should go                            torts.” Id.

2 A majority of the active judges of the Eleventh Circuit voted to re-hear the Hunstein appeal en banc, so the opinion
  has been vacated. Oral argument in the en banc proceeding was held on February 22, 2022, but no opinion has been
  issued as of the date of publication of this article.

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The results of these cases seem hard      The split in approaches seems most       an intangible harm giving rise to
    to square: one unanswered phone           likely to affect standing in cases       standing. But claims involving other
    call after debtor disputed debt           implicating intangible privacy-          alleged harms, such as emotional
    and directed contacts through an          related harms. Consider the single       distress, will be impacted too. What
    attorney (standing=yes); garnishment      unanswered phone call in Lupia.          debtor has not felt at least a tinge
    notice to debtor after debtor             Judge Tjoflat likely would not find an   of stress or anxiety upon receiving
    disputed debt and directed contacts       injury in fact because the allegations   a communication from a debt
    through an attorney (standing=no);        would not satisfy the elements of        collector? Judge Tjoflat’s school of
    letter to debtor regarding                the tort of intrusion upon seclusion     thought would appear to require
    time-barred debt (standing=no);           (offensiveness to a reasonable person    a physical manifestation of that
    communication of personal                 being the unmet element). Judge          harm to find standing (in keeping
    information to a mailing vendor           Hamilton’s approach though seems         with his approach of requiring a
    (standing=yes). The results appear        likely to result in agreement with the   close fit between the claim and a
    to be driven by the court’s differing     Tenth Circuit’s reasoning.               historical cause of action), but Judge
    approaches to standing. The dissents                                               Hamilton likely would not. Unless the
    discussed above best illustrate the       If more circuits adopt Judge             Supreme Court issues new guidance
    issue. Judge Tjoflat, before finding an   Hamilton’s view, what does that          in the near future, it seems likely
    injury in fact, would appear to require   mean for standing and intangible         that outcomes in seemingly similar
    close alignment between a plaintiff’s     harms? If all that’s required is some    standing scenarios will continue to
    claim and a historically recognized       allusion to a right to privacy being     vary considerably, depending on
    cause of action. Judge Hamilton’s         impacted (no matter how trivial the      which analytical approach is used.
    approach takes a broader view and         incursion may seem), then focus          Financial services companies should
    would find standing if a plaintiff’s      on the injury only (and not close        expect more battles over a federal
    claims align with injuries that           alignment with a historical cause        court’s gatekeeping role
    historically had redress at common        of action) will give rise to standing    for determining standing for
    law and that generally are aligned        being found more often for cases         intangible harms.
    with a harm that motivated Congress       involving tangible harms. A single
    to pass the underlying statute.           unanswered phone call, after all, is
                                              not a high bar to clear for showing

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NOTEWORTHY

SEVENTH CIRCUIT                          The Northern District of Indiana         In Gorss, the fax numbers Brigadoon
                                         refused to certify a class because       used were obtained in multiple
AFFIRMS DENIAL                           common issues did not predominate.       ways, and Brigadoon provided
OF TCPA CLASS                            Gorss appealed. The Seventh Circuit,     specific evidence about the various
CERTIFICATION ON                         in Gorss Motels, Inc. v. Brigadoon       relationships, contracts and
PREDOMINANCE                             Fitness, Inc., 29 F.4th 839 (7th Cir.    personal contacts that it had with
                                         2022), affirmed and addressed            the fax recipients, necessitating
GROUNDS                                  four issues.                             individualized analysis of prior
Gorss Motels, Inc., brought a putative                                            express permission. Gorss, in
class action under the Telephone         First, prior express invitation          contrast, did not carry its burden
Consumer Protection Act (“TCPA”)         or permission is an affirmative          to show that common issues of law
against Brigadoon Fitness, Inc.,         defense for which Brigadoon, as          or fact would predominate when
seeking class-wide redress for           the defendant, would bear the            resolving the permission question.
purportedly unsolicited facsimile        burden of proof at trial. That defense   The Seventh Circuit therefore
advertisements. Gorss operated           would have been the key issue to         agreed with the district court that
a motel pursuant to a franchise          be resolved at trial, in order for the   “there is no generalized proof that
agreement. In that franchise             putative class to recover under the      can be used to resolve the issue
agreement, Gorss agreed, among           TCPA. However, when considering          of prior permission on a classwide
other things, to purchase equipment      whether to certify a class, the trial    basis across the various methods
from franchisorapproved vendors.         court must ascertain whether the         that Brigadoon used to obtain fax
Brigadoon was a franchisor-approved      express-permission issue could           numbers.” Id.
fitness equipment vendor. As part        be resolved at trial with generally
of the arrangement, the franchisor       applicable, class-wide proof. In         Second, the Seventh Circuit held
periodically provided to Brigadoon       other words, “it is the method of        that the district court did not
contact information, including           determining the answer and not           err by rejecting the argument
fax numbers, for its franchisees.        the answer itself that drives the        that Brigadoon must show with
The contact information had been         predominance consideration.”             specific evidence that a “significant
collected at various times and under     Id. at 845.                              percentage” of the class was subject
differing circumstances.                                                          to the priorexpress-permission
                                                                                  defense. The court held that Gorss’

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argument had overread prior cases.       advertisements, not only from                [I]f you dispute this debt or
    In those prior cases, the defendants     the franchisors but also from the            any portion thereof, you must
    presented evidence that a significant    franchisors’ approved vendors and            notify this office in writing
    percentage of the putative class         affiliates. Such express permission          within thirty (30) days of
    consented to being contacted. The        is distinguishable from permission           receipt of this letter. After
    Seventh Circuit explained that such      given to one entity and then merely          notifying this office of a dispute,
    evidence was sufficient—but not          transferred to another.                      all debt collection activities will
    necessary—to show that issues of                                                      cease until this office obtains
    individualized consent predominated      In short, it was not Brigadoon’s             verification of the debt and a
    over common questions of law or          burden, as a defendant, to prove the         copy of such verification is mailed
    fact. The court noted that “[T]here      merits of its permission defense at          to you. If you do not dispute the
    are many ways to demonstrate that        the class certification stage. Rather,       validity of this debt or any portion
    issues of individualized consent         it was Gorss’ burden, as the plaintiff,      thereof within thirty (30) days of
    predominated over any common             to demonstrate that the issue of             receipt of this letter, the debt will
    questions.”. Id. at 848.                 permission could be resolved on a            be assumed valid.
                                             class-wide basis, without having to
                                             resort to individualized proof with       Almada v. Kriger L. Firm, A.P.C., 2021
    Third, the Seventh Circuit held that
                                             respect to each member of the class.      WL 1134388, at *4 (S.D. Cal. Mar. 8,
    the district court did not misapply
                                             This marks yet another loss for Gorss,    2021) (bold in original letter).
    the legal standard for “prior express
    permission” when it analyzed the         a serial TCPA plaintiff, whose TCPA
                                                                                       The plaintiff argued that this letter
    predominance issue. Rather, the          class actions in the Second and
                                                                                       can reasonably be read as requiring
    district court applied a definition      Eleventh Circuits have also failed.
                                                                                       any dispute of the validity of the debt
    that was consistent with a narrowed                                                be in writing, contrary to 15 U.S.C.
    standard that the Seventh Circuit        NINTH CIRCUIT                             § 1692g(a)(3), which does not require
    announced later in Physicians            ENDORSES “LEAST                           that a dispute as to the validity of a
    Healthsource, Inc. v. A-S Medication
    Solutions, LLC, 950 F.3d 959 (7th Cir.
                                             SOPHISTICATED                             debt be in writing. The district court
                                                                                       rejected that argument. It found that
    2020). Specifically, the refinements     DEBTOR” STANDARD
                                                                                       the first two sentences (including the
    in Physicians Heathsource did not        FOR FDCPA CLAIMS                          bolded text) complied with § 1692g(a)
    affect the trial court’s predominance    Five Courts of Appeals, including         (4), which requires the letter state
    analysis because Gorss offered no        the Second, Third, Sixth, Ninth and       that “if the consumer notifies the
    generalized, class-wide method to        Eleventh Circuits, have adopted           debt collector in writing within the
    resolve the permission question          the “least sophisticated consumer”        thirty-day period that the debt, or
    under either formulation of the          standard for determining whether a        any portion thereof, is disputed, the
    standard. In contrast, Brigadoon’s       communication violates the Fair Debt      debt collector will obtain verification
    claim of permission was “based on a      Collection Practices Act (“FDCPA”).       of the debt … and a copy of such
    multitude of contracts, relationships,   A recent decision from the Ninth          verification or judgment will be
    memberships and personal contacts,       Circuit suggests how deferential that     mailed to the consumer by the debt
    evidence sufficient for the district     standard is to plaintiffs and should      collector” (emphasis added). It
    court to conclude that class-wide        alert debt collectors to the care they    further found that the third sentence
    analysis of the permission issue         should take in ensuring that their        complied with § 1692g(a)(3) since
    would not be feasible.” Gorss, 29        communications comply with                that sentence informed the plaintiff
    F.4th at 848-49.                         the FDCPA.                                that he had 30 days to dispute the
                                                                                       debt and did not state that the
    Fourth, the district court did not       Almada v. Krieger L. Firm, A.P.C.,        dispute had to be made in writing.
    erroneously allow Brigadoon to           No. 21-55275, 2022 WL 213269 (9th         The district court held that merely
    rely on “transferred” permission         Cir. Jan. 24, 2022), involved a claim     reversing the order of the notices
    from the franchisor. Brigadoon           that a collection letter violated the     and putting some of the text in bold
    provided evidence that the               FDCPA’s prohibition on requiring that     type did not affect whether the
    franchise agreements granted             a debtor dispute a debt in writing.       letter complied with the FDCPA and
    express permission to receive faxed      The letter at issue stated that:          dismissed the claim.

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The Ninth Circuit reversed, holding        FOURTH AND ELEVENTH                        district court granted the servicer’s
that “the least sophisticated                                                         motion to dismiss, concluding that
debtor” could not be expected to
                                           CIRCUITS CLARIFY                           neither letter was a QWR: Morgan’s
“analyze whether each sentence,            REQUIREMENTS FOR                           was not specific enough, and
in isolation, accurately conveys the       RESPONDING TO QWRS                         Johnson’s letter “challenge[d] only
required warnings” in the way the          The Real Estate Settlement                 [the servicer’s] stated denial for the
district court did. 2022 WL 213269,        Procedures Act (“RESPA”), 12 U.S.C.A.      loan modification,” which “does not
at *1. Instead, such a debtor would        § 2605(e)(1)(B), and Regulation X, 12      implicate servicing of the loan.” Id.
“examine the letter as a whole and         C.F.R. § 1024.35(a), impose various        at 649.
would conclude based on the bold           obligations on loan servicers who
text expressly stating that he must                                                   The Fourth Circuit reversed the
                                           receive qualified written requests
dispute the debt in writing that he                                                   district court regarding Morgan’s
                                           (“QWRs”) from borrowers for
was required to dispute the debt                                                      letter, holding that it was sufficiently
                                           information relating to the servicing
in writing.” Id. The Circuit Court                                                    detailed because (i) it included
                                           of their loans. Servicers should
thus concluded that bolding some                                                      information (including an account
                                           know when and how to respond
of the text of the § 1692g(a)(4)                                                      number and the ID number of
                                           to borrower requests, for while
disclosure—which requires a dispute                                                   the representative who provided
                                           addressing such requests can be
compelling the debt collector to                                                      the servicer’s record of his debt)
                                           costly and time-consuming, failing
send a verification of the debt be in                                                 that “enable[d] the servicer to
                                           to respond adequately to a QWR can
writing—and placing it before the                                                     identify” the account, and (ii) it
                                           also be costly. Two recent decisions
§ 1692g(a)(3) disclosure—which does                                                   stated “reasons for the belief of the
                                           from the Fourth and Eleventh Circuits
not require a dispute of the validity of                                              borrower, to the extent applicable,
                                           help clarify when a request is a QWR
the debt to be in writing—would lead                                                  that the account is in error” by
                                           and when a response is adequate.
“the least sophisticated debtor” to                                                   describing the conflicting balance
conclude that any dispute of the debt      In Morgan v. Caliber Home Loans,           information he had received from
had to be in writing.                      Inc., 26 F.4th 643 (4th Cir. 2022),        his employer (showing a debt of
                                           two plaintiffs, Morgan and Johnson,        $16,806) and from the servicer’s
Importantly, even those courts             sued on behalf of a putative class         representative (showing a debt of
that have adopted the “the least           of borrowers who had submitted             $30,658.89).
sophisticated debtor” standard             requests for information to the
acknowledge that there are limits to                                                  In contrast, the Fourth Circuit
                                           servicer-defendant. Morgan had
the range of possible interpretations,                                                affirmed the district court’s dismissal
                                           written to the servicer to ask it to
and that because that standard                                                        of Johnson’s claim, holding that
                                           “correct [its] records” as to the
“preserve[s] the concept of                                                           “correspondence limited to the
                                           amount of debt the servicer had
reasonableness,” it does not extend                                                   dispute of contractual issues that
                                           reported to a credit agency. Johnson
FDCPA protection “to every bizarre                                                    do not relate to the servicing of
                                           had asked the servicer to investigate
or idiosyncratic interpretation of                                                    the loan, such as loan modification
                                           and correct its decision not to finalize
a collection notice” imaginable.                                                      applications, do not qualify as
                                           a loan modification. Id. at 647. The
Rubin v. Montefiore Med. Ctr., No.
20-2721-CV, 2021 WL 4538603, at *1
(2d Cir. Oct. 5, 2021). As suggested
by Almada, however, the range
of interpretations that could be
considered “reasonable” to the
“the least sophisticated debtor”
may be extremely broad. Identifying
the precise point at which a lack
of sophistication might become
unreasonable seems likely to remain
difficult for those attempting to
comply with the FDCPA.

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(11th Cir. Mar. 4, 2022), the Eleventh    were “incomprehensible” and (ii)
                                              Circuit addressed what the servicer       Nationstar failed to perform a
                                              must do in response to a QWR to           reasonable search for information
                                              comply with RESPA. The borrower           that she requested relating to a prior
                                              there sought, among other things,         servicer. Id. at *4.
                                              a “[c]omplete payment history”
                                              with a “breakdown of all charges          The Eleventh Circuit rejected those
                                              and credits applied” since the loan       arguments and affirmed. The Court
                                              was originated in 2004. Id. at *1.        rejected the claim that Nationstar’s
                                              Nationstar provided that information,     responses were “incomprehensible,”
                                              but five months later, the borrower       holding that Nationstar satisfied its
                                              sent a second QWR asking for “an          obligation by providing the borrower
                                              explanation and detailed breakdown        with its code sheet and stating that a
                                              of” all payments made to Bank of          borrower must allege more than that
                                              America, which had serviced the           he was “unsatisfied” or “confused
                                              loan from 2004 to 2013. Nationstar        by” a response to state a claim for a
                                              provided that information (which          RESPA violation. Id. at *6 (citing Bates
                                              had also been provided in response        v. JPMorgan Chase Bank, NA, 768
                                              to the first QWR), but noted that         F.3d 1126, 1135 (11th Cir. 2014)). The
                                              the Bank of America transaction           Court also rejected the borrower’s
                                              history “was difficult to read and        contention that Nationstar did not
                                              told her to contact Bank of America       conduct a “reasonable search” for
                                              directly if she wanted a different        information from prior servicers
                                              version.” Nationstar also stated          and found no authority suggesting
                                              that it could not attest to how funds     that a servicer must search “beyond
                                              were disbursed from escrow under          its own records” or that “the
                                              the loan’s prior servicers. Within        word ‘unavailable’ really means
                                              two months, the borrower sent             ‘unobtainable.’” Id.
                                              two more QWRs seeking a “legible”
     QWRs.” 26 F.4th at 651. The court        account history and a “code sheet”        FOURTH CIRCUIT
     cited in support of that holding the     allowing her to interpret that history.   CLARIFIES CLASS
     Ninth Circuit’s decision in Medrano v.   Nationstar responded with copies of       NOTICE REQUIREMENTS
     Flagstar Bank, FSB, 704 F.3d 66, 667     its prior responses and a code sheet
                                                                                        In any class-action settlement,
     (9th Cir. 2012), which found that a      for its own transaction history, but
                                                                                        absent class members must be
     letter concerning a loan modification    stated that it could not provide a
                                                                                        provided with “direct notice in a
     related to the “terms of the loan        code sheet for the prior servicers.
                                                                                        reasonable manner to all class
     and mortgage documents,” not             Id. at *2-3.
                                                                                        members who would be bound by
     servicing, and so could not constitute                                             the proposal.” Fed. R. Civ. P. 23(e)(1)
                                              The borrower then filed a purported
     a QWR. Because the Johnson letter                                                  (B). While courts have generally held
                                              class action, alleging that Nationstar
     challenged only the denial of the                                                  that an adequate notice must “fairly
                                              violated RESPA by “refus[ing]
     loan modification, it “d[id] not fall                                              apprise” absent class members of
                                              to provide [a] complete and
     within the ambit of ‘servicing’ so as                                              the terms of the proposed settlement
                                              comprehensible account history[]
     to trigger RESPA’s protections against                                             and their options regarding the
                                              and the explanation[] of charges and
     providing adverse information to                                                   settlement, e.g., Wal-Mart Stores,
                                              credits” requested in her four QWRs.
     credit reporting agencies.” 26 F.4th                                               Inc. v. Visa U.S.A., Inc., 396 F.3d
                                              The district court found Nationstar’s
     at 651.                                                                            96, 114 (2d Cir. 2005), and describe
                                              responses were adequate and
                                              granted it summary judgment. On           the settlement in sufficient detail
     While Morgan considered whether a
                                              appeal, the borrower argued that          to “alert” potential objectors of the
     borrower’s letter constitutes a QWR,
                                              Nationstar violated RESPA because         settlement, e.g., In re Online DVD-
     in Rakestraw v. Nationstar Mortg.,
                                              (i) the account histories it provided     Rental Antitrust Litig., 779 F.3d 934,
     LLC, No. 21-12850, 2022 WL 656104

10   HuntonAK.com
946 (9th Cir. 2015), the level of detail   up to $1.3 million for attorney’s fees      such a requirement.” Id. at 159. In so
required in the notice in a particular     and costs to be deducted from the           holding, the Court aligned itself with
case may be contested.                     $3 million settlement fund, the class       the Fifth and Ninth Circuits, which
                                           had been given adequate notice of           have also held that a notice for class
In McAdams v. Robinson, 26 F.4th           those fees and costs. 26 F.4th at 158.      action settlement need not provide
149 (4th Cir. 2022), the Fourth Circuit    The Court further found that while          an estimated recovery if the estimate
addressed what, precisely, the             the longform notice did not explain         is considered unreliable. In re
notice must provide. The case arose        the settlement’s points system, its         Corrugated Container Antitrust Litig.,
from an objection to a class-action        statement that “[e]ach Settlement           643 F.2d 195, 224 (5th Cir. 1981);
settlement that was approved in            Class Member who files a valid claim        Torrisi v. Tucson Elec. Power Co., 8
Robinson v. Nationstar Mortg. LLC,         will receive a proportionate share          F.3d 1370, 1374 (9th Cir. 1993).
2020 WL 8256177 (D. Md. Dec. 11,           of the Settlement Fund remaining
2020). The proposed email and mail         after [ ] deductions are made” was          NINTH CIRCUIT DENIES
notices informed class members that
there was a $3,000,000 settlement
                                           sufficient to satisfy Rule 23. Id. at 158   CERTIFICATION FOR
                                           n.7. Finally, the Court held that the
fund, explained how to file a claim        notice was not inadequate because
                                                                                       FAILURE TO SHOW
and presented the option to opt-out.       it did not provide an estimate of           CLASS-WIDE INJURY
Those forms of notice also included        class members’ recovery because “it         A plaintiff seeking to certify a class
a reference to a website containing        would be difficult, if not impossible,      under Rule 23(b)(3) must establish,
a “longform” notice explaining the         for parties to reliably predict the         among other things, that “the
settlement in greater detail. The          number of valid claims when drafting        questions of law or fact common to
objector claimed that those notices        notices.” Id. at 158.                       class members predominate over any
were inadequate because they did                                                       questions affecting only individual
not (i) include the attorneys’ fees        The Court stated that there was no          members, and that a class action is
to be deducted from the settlement         “compelling argument” for requiring         superior to other available methods
fund, (ii) provide an estimate of          the parties to provide an estimated         for fairly and efficiently adjudicating
individual class members’ recovery         recovery, when nothing in the record        the controversy.” Courts have,
or (iii) explain the point-based           showed that there was “a reliable           however, often found that, while
system used to determine how               method of estimating the percentage         common issues must predominate,
much each person who submitted             of class members who would file             a class can be certified if individual
a valid claim would receive. The           claims, let alone the average number        determinations are limited to the
magistrate judge approved the              of points they would claim,” and            calculation of damages. E.g., Pulaski
settlement over those objections,          when the parties could not know             & Middleman, LLC v. Google, Inc.,
and the objector appealed.                 when drafting the notices what              802 F.3d 979, 987–88 (9th Cir.
                                           amount of attorneys’ fees and costs         2015) (“[W]e have … reaffirmed
The Fourth Circuit rejected the            would be awarded. Id. at 158-59.            that damage calculations alone
objections and affirmed the                It then held that “[w]ithout some           cannot defeat class certification.”);
approval of the settlement. It             evidence proving an average recovery        In re Nexium Antitrust Litig., 777
first noted that, because the              calculation would be reliable, we           F.3d 9, 21 (1st Cir. 2015) (“It is a
longform notice disclosed that             think it inappropriate to impose            ‘black letter rule ... that individual
class counsel intended to request

                                                                                                                                 11
damage calculations generally do         and ages of cars from dealers             individualized determinations. Id.
     not defeat a finding that common         around the country, which are then        at 1139. The Court found that, under
     issues predominate.’”) (quoting          adjusted up or down, according            the insurance contracts, class
     Newberg on Class Actions § 4:54          to the pre-accident condition of          members were entitled to the “actual
     (5th ed.)). Plaintiffs thus commonly     the totaled car. Id. at 1136-37. The      cash value” of the pre-accident car,
     argue that individual differences        district court denied the plaintiffs’     and that determining whether any
     between class members identified         motion for class certification,           given class member was injured
     by defendants are at most relevant       finding that the predominance and         would require the district court “to
     to the calculation of damages and so     superiority requirements of Rule          look into the actual value of the
     cannot bar certification. The Ninth      23(b) were not satisfied. The district    [totaled] car, to see if there was
     Circuit’s recent decision in Lara v.     court reasoned that proving liability     an injury.” The Court specifically
     First Nat’l Ins. of Am., 25 F.4th 1134   to the class would have required          rejected the plaintiffs’ argument
     (9th Cir. 2022), highlights the limits   proof that each class member’s            that those individual determinations
     of that argument.                        insurance claim was adjusted by           cannot bar certification because
                                              an “inappropriate” value, and that        they concern only the amount of
     In Lara, the Ninth Circuit affirmed      such a determination could not be         damages. The Ninth Circuit rejected
     a district court’s denial of class       made based on evidence that applied       that argument, stating: “that’s not
     certification for breach of contract     to all members of the class. The          right…: if there’s no injury, then the
     claims for lack of predominance.         district court noted that if individual   breach of contract… must fail. That’s
     The plaintiffs sought to represent a     determinations were needed only to        not a damages issue; that’s a merits
     class of insureds who made claims        calculate the damages awardable           issue.” Id.
     on their cars that were determined       to class members, that would not
     to be total losses and alleged that      bar class certification. However,         Because Lara did not articulate any
     the method used by the insurer           since individual determinations were      principle by which to distinguish
     to determine payments for those          necessary to establish liability, the     individual determinations that are
     losses breached the class members’       class could not be certified.             relevant only to the calculation
     insurance contracts, which contracts                                               of damages—which would not
     entitled them to the “actual cash        The Ninth Circuit agreed that             usually bar class certification in the
     value” of their pre-accident cars.       certification would be improper           Ninth Circuit—from those needed
     The method the insurer used was          because proof of class members’           to establish liability, its value for
     based on a database of values for        injuries—required for the breach          defendants in other cases may
     particular makes, models, conditions     of contract claim—would require           be limited.

12   HuntonAK.com
FIFTH CIRCUIT BARS                                              class members are all injured so          found that because one-fifth of the
                                                                that “anyone within it would have         class benefited from the defendant’s
CLASS CERTIFICATION                                             standing”).1 However, given the           valuation method, the named
WHEN PROPOSED                                                   Supreme Court’s reluctance to             plaintiffs had a conflict of interest
CLASS INCLUDES                                                  resolve whether Article III standing      with those members of the putative
MEMBERS WHO                                                     for absent class members is required      class. The court went on to hold that
                                                                for class certification, see TransUnion   the conflict rendered the plaintiffs
BENEFITED FROM                                                  LLC v. Ramirez, 141 S. Ct. 2190, 2208     inadequate representatives.
THE COMPLAINED-OF                                               n.4 (2021), the issue remains to
CONDUCT                                                         mature at the Circuit Court level.        The Fifth Circuit affirmed on
                                                                                                          adequacy grounds and did not
The Circuit Courts are divided on
                                                                In Prudhomme v. Gov’t Emps.               address the district court’s holding
whether a federal court may certify
                                                                Ins. Co., No. 21-30157, 2022 WL           regarding commonality and
a class before it has been shown
                                                                510171 (5th Cir. Feb. 21, 2022), the      predominance. It noted that Rule
that all class members have been
                                                                Fifth Circuit addressed a different       23(a)(4) requires that “representative
injured by the defendant’s conduct.
                                                                argument sometimes made when a            parties [in a class-action] will fairly
Compare, e.g., In re Prudential Ins.
                                                                proposed class includes members           and adequately protect the interests
Co. Am. Sales Practice Litig. Agent
                                                                who were not all injured by the           of the class,” and that in order to
Actions, 148 F.3d 283, 306-07 (3d
                                                                conduct of the defendant. In that         be an adequate representative, a
Cir. 1998); Kohen v. Pac. Inv. Mgmt.
                                                                case, the plaintiff sought to represent   plaintiff must “‘possess the same
Co. LLC, 571 F.3d 672, 676-78 (7th
                                                                a class of insured parties and alleged    interest and suffer the same injury’ as
Cir. 2009) (holding a class may
                                                                that the insurer’s methods for valuing    the class members” so as to reduce
be certified even if absent class
                                                                total-loss automobile claims were         the “risk of ‘conflicts of interest
members have not been injured),
                                                                unfair. (The main valuation method        between the named plaintiffs and
with Avritt v. Reliastar Life Ins. Co.,
                                                                at issue was the same one at issue        the class they seek to represent.”
615 F.3d 1023, 1034 (8th Cir. 2010)
                                                                in Lara v. First Nat’l Ins. of Am., 25    2022 WL 510171, at *1 (quoting
(plaintiff cannot represent a class
                                                                F.4th 1134 (9th Cir. 2022), discussed     Amchem Prods., Inc. v. Windsor, 521
containing individuals who were
                                                                above.) The Western District of           US 591, 625–26 (1997), and Slade v.
not injured).
                                                                Louisiana denied class certification.     Progressive, 856 F.3d 408, 412 (5th
The analyses in those cases have                                It found that, because the defendant      Cir. 2017)).
focused on whether uninjured                                    used different methods to value the
absent class members have                                       claims of different class members,
Article III standing. E.g., Denney v.                           there were no common questions
Deutsche Bank AG, 443 F.3d 253,                                 that, when answered, would
264 (2d Cir. 2006) (a class must be                             determine the defendant’s liability
defined in such a way that absent                               to the class. The district court also

1
    See also our discussion of the circuit split on this question in The Brief from September 2021.

                                                                                                                                                    13
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                     BRIAN V. OTERO                                 RYAN A. BECKER
                     Co-Head, Financial Services Litigation         Partner
                     botero@HuntonAK.com                            rbecker@HuntonAK.com
                     +1 212 309 1020                                +1 212 309 1055

                     JASON M. BEACH                                 MICHAEL B. KRUSE
                     Counsel                                        Counsel
                     jbeach@HuntonAK.com                            mkruse@HuntonAK.com
                     +1 404 888 4219                                +1 212 309 1387

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