Tests, masks and apps - Irish companies responding to new demands - Technology . Workplace wellbeing . Motoring . Food. Style - Dublin Chamber
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Q3 Wednesday, September 30, 2020 Tests, masks and apps Irish companies responding to new demands Technology . Workplace wellbeing . Motoring . Food . Style
Q3 Wednesday, Sept 30, 2020 06 04 Q3 news 06 On the cover Irish companies playing a part in the global battle against Covid-19 10 Refinancing to Restart Financial lifelines to keep your business healthy through the Covid crisis 14 Christmas with Corona Coronavirus 10 has forced us to cancel a ot of things What will it mean for Christmas? 18 Motoring An Airbnb for charging your electric car? That’ll spark some interest 22 Wellbeing Measuring the success of wellness programmes in the workplace 24 Main Street Shopping in the Covid era: the challenges physical stores face 28 Style Black is back while designers 14 put emphasis on longevity heading into winter season 29 Technology Six essential gadgets to get you through autumn-winter 33 Out to lunch New normal dining options 46 The lighter side DUBLIN CHAMBER 34 Op-ed Time to reset the economy on a sustainable footing 35 Golf Day Socially distanced event proves roaring success 36 Member News 40 Dublin Chamber on… Dart+, the Employer Wage Subsidy Scheme and 18 the 15-Minute City 43 New member profiles Editor: Barry McCall The Irish Times, 24-26 Tara Street, Dublin 2 Dublin Chamber, 7 Clare Street, Dublin 2 COVER IMAGE: ISTOCK / PREMEDIA Managing Editor: Edel Morgan Email: bkeane@irishtimes.com Tel: 01 644 7200 | Fax: 01 667 6403 BUSINESSIRELANDMAGAZINE Production Editor: Kevin O'Hare Advertising: 086 8678581 Email: info@dublinchamber.ie | Web: dublinchamber.ie A leading business publication focused on recognising the needs of Dublin's entrepreneurial and corporate business leaders, Business Ireland (published by The Irish Times) is a quarterly print magazine produced in association with Dublin Chamber. Business Ireland aims to make a real contribution to encouraging economic growth through expert analysis of key business trends and insightful commentary on the issues that directly effect the city's commercial needs. THE IRISH TIMES | September 2020 | Q3 BUSINESS IRELAND | 03
Q3NEWS GREENINGIRISHFUNDS An all-female team from BlackRock, SS&C and the Irish Youth Foundation took top honours at the inaugural Irish Funds Grant Thornton Sustainathon, an ini- INDIGENOUS TECH SECTOR tiative centred on promoting collaboration and driving funds industry progress towards achieving the UN’s 17 sustainable development goals. Green Team Network members Magdalena Supernat, Aedín O’Leary, Shona O’Hea and Suzanne Senior will lead the new Irish Funds Green Pledge initiative. UNITES TO ENCOURAGE This will include the exploration of a series of Green Pledge options tailored to firms of all sizes and at all stages of the decarbonisation journey, with a new online hub planned to act as a cross-industry resource. INNOVATION FOR RECOVERY The Sustainathon attracted entries from more than 130 participants from 40 firms and three colleges to identify and propose solutions to sustainability issue. This year’s focus was on two of the UN’s Sustainable Development Goals – afford- able and clean energy, and climate action. Green Team Network member Magdalena Supernat, manager in the Investor Services Department of SS&C Financial Services (Ireland) Limited, said: “ Sus- Two in five Irish people anxious about tainathon seemed like an ideal opportunity to team up with like-minded people in the industry to work together towards a cleaner and greener environment. I look returning to their physical workplace forward to putting our plans into action.” ive organisations representing the indigenous technology sector have come together to lobby for measures to encourage entrepreneurship and innovation in the upcoming budget. The Alliance for an Inno- vation Driven Recovery comprises Euronext; HBAN (Halo Business Angel Network); Irish Venture Capital Association; Scale Ireland and TechIreland. In its pre-budget submission the alliance calls for amendments to the Employ- ment and Investment Incentive Scheme (EIIS) to encourage more equity invest- ment by private investors which would reduce dependence on government finan- cial support for start-ups. Speaking on behalf of the alliance, Liz McCarthy, CEO, Scale Ireland, said: “Covid-19 has seen funding to early-stage companies fall off a cliff, with invest- ment down by 60 per cent in the first half of 2020, according to the TechIreland funding report – a statistic that we can see playing out on the ground. We need to take action in order to save a generation of high-growth tech SMEs from being wiped out.” Amongst other initiatives the alliance recommends the formation of a high- growth SME task force to be established by the Department of Finance along with the Department of Business, which would focus on indigenous enterprises with exponential and export potential. Recommendations for the EIIS include a special Covid emergency Capital Gains Tax (CGT) exemption on all qualifying investments up to the end of 2021. This would reduce the risk of insolvency due to current liquidity pressures and support Revenue through reduced welfare payments while maintaining income TACKLINGBREXITWITHBLENDEDLEARNING and other taxes, according to the submission. Commenting on the proposals, Anna Scally, partner KPMG, said: “Incentivis- ing investment through enhancing EIIS would encourage private capital invest- ment in risky start-ups, minimising the need for direct government support and reducing the net cost to the exchequer.” An innovative new training app has been developed to help train people in cus- In a separate pre-budget call, Family Business Network (FBN) Ireland has toms intermediary and customs clearance skills in advance of Brexit. It is estimated urged policymakers to reform the Capital Acquisitions Tax (CAT) so that fam- that the number of customs declarations completed every year in Ireland will ily businesses will invest locally instead of having to sell assets to ease the tax increase from 1.7 million to more than 20 million following Brexit, with 90,000 burden. Irish businesses affected by the increased administrative burden. The group has also called for the removal of the 90 per cent cap to provide full Logicearth Learning Services developed Clear Customs, a free virtual training relief from CAT when passing a business on to the next generation. This would programme, funded by Skillnet Ireland, which offers customs training to interme- bring Ireland into line with the UK. diaries and businesses which frequently trade with or through the UK. “Family businesses throughout the country embed themselves in their local “It is clear businesses are facing a range of challenges this year in light of Covid areas,” said FBN Ireland executive director John McGrane. “When they grow and Brexit,” said Minister for Further and Higher Education, Research, Innovation local people get jobs, regions get much-needed investment and communities and Science, Simon Harris. “The Clear Customs mobile app and virtual classroom are strengthened. sessions provide an engaging and impactful learning experience for businesses. “However, anomalies and unnecessary barriers within the tax system are act- We are calling on business owners to avail of this free training as part of the Gov- ing as roads blocks to growth. This comes at a time when viable businesses are ernment’s Brexit Readiness Action Plan and ensure their businesses are prepared facing a perfect storm created by Covid-19 and a no-deal Brexit. for the new customs requirements from January 1st, 2021.” “Taxation reform needs to be a top priority in Budget 2021. If supported in “This hybrid training programme will boost the in-house customs capacity for October, family businesses can help secure economic recovery across the regions, Irish businesses that frequently trade with the UK, by offering immediate and free and ensure that companies in the heart of the country can grow from one gen- training in how to make customs declarations effectively,” said Eoin McDonnell, eration to the next.” head of learning innovation at Logicearth. 04 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
GETTINGTOTHEHEARTOFTHEMATTER Bank of Ireland Kernel Capital Growth Fund (NI) has increased its investment in Belfast-based health tech company B-Secur to £1.45 million. The company has developed a world-first software technique that uses an individual’s unique elec- trocardiogram (ECG) in everyday technologies to provide health and wellness insights. Medical-grade ECG recording usually happens in the hospital environment using expensive equipment, but B-Secur is embedding this into smartwatches, cars and even clothing, and numbers some of the world’s largest technology com- panies among its customers. “The worldwide pandemic is accelerating demand for connected devices that can monitor all aspects of human health and wellbeing,” said Kernel Capital partner Siggi Saevarsson. “The world class team at B-Secur and their patented technology is uniquely positioned to play a key role in the development of this next generation of smart devices. Kernel Capital is excited to continue our strong support of the company as it continues its growth.” Above: Simon Keogh CEO of Rugby Players Ireland with James Lowe and Anthony Brennan of Zurich Ireland launching the Tackle Your Feelings research report MIXEDFEELINGSONWORKPLACERETURN Two in five Irish people are anxious about returning to the physical workplace, with women more likely to reveal their anxiety than men, 47 per cent and 38 per cent respectively, according to research carried out on behalf of the Tackle Your Feelings mental wellbeing campaign, funded by the Zurich Foundation. On the other hand over half (54 per cent) of the respondents believe returning to their physical place of work will positively impact their mental wellbeing, with six in 10 people (62 per cent) reporting they have a good team in work who help Above: Pictured at the launch of the KTI Review were Tánaiste and Minister for them maintain their mental wellbeing. This increases to 74 per cent of 25- to Enterprise, Trade and Employment, Leo Varadkar and Dr Alison Campbell, director of 34-year-olds. Knowledge Transfer Ireland However, the research also found that one in three people are concerned they won’t have the mental wellbeing support they need when returning to their work- place. In addition, over a third (39 per cent) of respondents said their current working ASTABLERESEARCHECOSYSTEM situation has had a negative impact on their mental wellbeing; 40 per cent are Knowledge Transfer Ireland (KTI) has reported a significant increase in the vol- unsure how to manage their mental wellbeing; over a third (38 per cent) said ume of research collaboration between industry and State research bodies during work-life balance issues had negatively impacted their mental wellbeing; six in 2019. Some 2,168 research collaboration projects were ongoing at the year-end, 10 said the outbreak of Covid-19 has impacted on their mental wellbeing; with 49 while 26 new spinouts were formed in 2019. Revenue from licensing intellectual per cent stating their mental wellbeing has diminished. property reached ¤2.7 million, up from ¤1.7 million in 2018. The research also revealed some of the supports that employers have put in place KTI is the national office that works to make it simple for businesses to access ,with 46 per cent saying their employer or line manager has provided additional and benefit from publicly-funded research. As part of its work KTI collects and mental wellbeing resources as a result of Covid-19. analyses data from Ireland’s third-level sector to produce the Annual Knowledge More than two-thirds (68 per cent) believe seeing their work colleagues again Transfer Survey (AKTS). The survey covers a range of activities, including licens- will have a positive impact on their mental wellbeing. ing, research collaboration, consultancy and spin-out company creation. Yet half of the respondents don’t think their manager or line manager provides “Knowledge transfer is an important component in the innovation ecosystem, adequate mental wellbeing resources for them and their colleagues, and four in and this year’s report shows that companies and entrepreneurs see the value in 10 say they are hiding a lot of issues and challenges they are facing from their engaging with the research base,” said KTI director Dr Alison Campbell. employer. “Overall, the 2019 findings show that in Ireland the research ecosystem is stable “The research also revealed one in 10 Irish people had to take time off work due and producing solid results, with many of the key indicators showing increases to their mental wellbeing during the pandemic, and this rises to one in four 18- to or remaining broadly in line with previous years. Innovation through research is 34 -year-olds,” said Tackle Your Feelings campaign manager Hannah McCormack. thriving, and is an important contribution to the competitiveness of Irish compa- “It highlights the significant impact this pandemic has had on people’s mental nies and multinationals based in Ireland.” wellbeing, and that many are anxious about the supports from employers as they Welcoming the survey results, Tánaiste and Minister for Enterprise, Trade and prepare to return to their physical place of work. With more and more people Employment, Leo Varadkar said: “Never has the ability to adapt and innovate been returning to workplaces over the coming weeks and months, we believe the Tackle more important for Irish businesses. Covid-19 has radically transformed the trad- Your Feelings programme and other wellbeing initiatives will be a critical resource ing environment of most companies. This report demonstrates the importance of as people begin to adapt to their new working environments and try to take control sharing State-funded research to help enterprise in practical, useful ways. Ireland of their mental wellbeing despite the uncertainty we are all facing.” is increasingly seen as a leading innovator, placing ninth in the EU.” (Caption: Pictured at the launch of the Review were Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar and Dr. Alison Campbell, Direc- tor of Knowledge Transfer Ireland) THE IRISH TIMES | September 2020 | Q3 BUSINESS IRELAND | 05
COVER STORY Taking the lead in vanquishing the virus Mimi Murray reports M any businesses are adapting in to market and sell our product,” Séamus Gorman Companies throughout Ireland chief executive of HiberGene says. on the Irish companies are playing a part in the global battle against Covid 19, be Hibergene’s Covid-19 test processes patient swabs and detects positive samples typically Covid-19 that through new methods in less than 30 minutes, with negative results playing a part in the for testing, supplying PPE or confirmed within one hour. Their instruments has affected global battle against tweaking apps to help businesses cope with the many challenges they face. can run in groups of one to four samples at a time and because the instrument is small and everyone, HiberGene has focused on development of new portable, banking of instruments could facilitate and many in Covid-19 diagnostic tests for infectious diseases since 2015. Up to January 2020 they had developed even a small lab to process hundreds of samples per day. society are 12 products that detect diseases like meningitis, “Covid-19 has affected everyone, and many in especially group B streptococcus and sexually transmitted infections. The company’s approach has been to society are especially vulnerable in the context of this disease. HiberGene is lucky enough to vulnerable simplify and innovate, particularly in the area of be in a position where we can contribute to the in the sample handling and provide fast results for tests fight against it. The knowledge that, through context of where time is an important factor. Hibergene and our Covid-19 rapid test, we When the Coronavirus outbreak started to have the opportunity to have a direct impact this disease spread towards Europe, they refocused their in helping to protect everyone, including those research and development resources on a most vulnerable; this is the driver. project to quickly develop a fast test for Covid-19. “Innovation is essential in every aspect of “Almost all of our resources have focused on this pandemic if we are to overcome this and Covid-19 since March. Initially, the activities facilitate whatever the new normal will be. concentrated on the later stages of development, Everyone needs to be innovative in terms of validation and clinical evaluation. Since how we work, how we travel and how we live May, HiberGene has been concentrated on our lives day to day. Covid-19 has highlighted engagement with existing and new distributors how unpredictable the future can be, and 06 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
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COVER STORY businesses have had to adapt significantly as a result. Innovation in terms of business practices, technology and our everyday life must continue throughout this pandemic to ensure a return to a positive economic position again,” Gorman says. HiberGene is already looking to the future, past the pandemic, which has demonstrated the need for alternative perspectives and modernisation of diagnostics. “We share the view that some elements of healthcare, and diagnostics in particular, can be taken out of the traditional settings and closer to the community and primary care. HiberGene wants to be part of that shift through existing and future innovation,” he says. Since former lingerie shop owner Ciara Donlon came up with the idea for Theya Healthcare, her company has specialised in the creation of healing underwear, designed and scientifically proven to aid recovery post breast cancer surgery. Theya Healthcare specialises in health wear made primarily from sustainably grown, naturally antibacterial bamboo fibre. When Covid-19 took hold, the company moved into the production of reusable face masks. “I wanted to create a mask that had no added chemicals and was naturally antibacterial and Above left: up to date local information from key service both Ireland and Denmark have remained fully was kind to the skin as well as the planet. It Ciara Donlon providers. SocioConnect uniquely positioned operational with essential sufficient supplies was very important to me that our masks were us to partner with many local service providers during these unprecedented times,” Critical scientifically tested and certified, which they Above right: Stephen Malone, chief executive from multinational newsagent chains, to hair Healthcare’s Dr Anne Cusack says. are,” says Theya founder Ciara Donlon. of Socio Local salons and gyms, to deliver that local message They were able to step in and support the gardaí, The product was launched in July and the at scale. We’ve helped our customers connect to the Irish Prison Service and the Department company is now working with a number of Bottom left: Seamus their customers at a local level,” he says. of Justice with PPE, despite shortages across distributors around the world to bring its Gorman of HiberGene Socio Local has had to digitise its entire sales Europe and at home. sustainable mask to personnel in many sectors. process, which has removed barriers to entry for “Falck Europe nominated us to become their Bottom right: This will involve branding masks for clients and the company and its seen interest from some of PPE partner for a further three other countries Dr. Anne Cusack of offering them the masks in their brand colours. Critical Healthcare the largest retailers in the UK as well as having on top of Denmark, Germany, UK and Spain. Pre-Covid-19, Socio Local provided software and conversations in both the US and Australia. It was quite an intense time as we ramped up marketing services to the hospitality industry. “When it came to Covid, we moved our artificial production and supply to Poland, Sweden, and They helped restaurants and bars market their intelligence module forward in our roadmap. It France. Most recently we have been awarded a businesses online by giving them access to their creates on-brand contextualised social media place on the Department of Education contract software and community team, who coordinated posts with no human input. Since its launch, the to supply primary, secondary and third-level marketing campaigns through key digital data is showing us that our AI is outperforming schools with equipment to ensure a safe return channels to drive footfall and customer growth. human-generated posts by 107 per cent, saving to school. In essence our company has almost They had just begun expanding into the retail both time and money for our customers, but doubled in size as have our staff numbers and industry when Covid impacted. even more importantly it enables our customers we continue to recruit, which is really positive “Given our hospitality focus, the impact of Covid to maintain a connection with their customers at for Tullamore, where we are based,” she says. on us and our customers was huge. Overnight a local level which is hugely valuable to them,” “What we do is important. It always has been. To we had to adapt and implement a plan to help he says. have responsibility for ensuring the emergency both us and our customers. Transparency is one services are equipped 24/7 is not a responsibility of our core values at Socio Local, so I briefed we take lightly. With the added pressure of the team in detail on the strategy and potential PPESUPPLIES Covid, we are very cognisant of providing the outcomes,” says Stephen Malone, chief executive best service we can to support frontline workers, of Socio Local. whether it is ambulance, fire, police or teachers. They implemented a three-step plan to stabilise, They are pivotal to society and we are privileged support and sustain, and grow. Critical Healthcare manufactures and supplies to play our essential role in supporting them,” “Our customers were very much part of our medical, PPE equipment and medical devices she says. three-step plan; without their success and for customers such as the National Ambulance “Our customers drive our innovation and on a survival, Socio would have no future. We offered Service, Dublin Fire Brigade and Irish Coast daily basis they experience unique situations, so payment breaks and reduced plans to those Guard and in the UK, NHS ambulance Trusts, our job is to find solutions that help them. We severely impacted. It hurt our revenue but it was and EMS providers like Polaris, Elite, Falck UK are certainly experiencing a unique time now. the right thing to do. Our customer success team and in Europe, Falck Germany, Denmark and We are continuing to expand, and are about to worked fast to provide content on pivoting from Spain to facilitate the delivery of emergency embark on the next build of our software. We dine-in to delivery and how to drive orders via patient care. They do this through their own have always pushed innovation. Medlogistix, our SocioConnect, our marketing suite. procurement software, Medlogistix. procurement software, is proof of that,” she says. “Once we stabilised and supported our “Critical Healthcare has been at the forefront Based in Dublin’s Digital Hub, Total Digital is customers, we started to look at growth of the fight against Covid-19 by supporting all a digital agency specialising in crafting digital opportunities. Grocery retail during Covid emergency services providers across Europe. products and experiences such as websites, could be seen as an essential service and in Significantly, we have had sole responsibility for mobile apps, and bespoke software that deliver the days of lockdowns, consumers needed ensuring that the national ambulance services in results for clients. The company has been 08 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
involved in the response to Covid-19 since March. Covid-19 tests including lab swabs and rapid sectors like pharmaceutical, exhibition centres, “We were approached by Patient Mpower testing solutions. After being tested, people can training companies and sports institutes. Now to collaborate on a project for the remote download the app and get quick and easy access we are focusing our efforts to help the food monitoring of Covid-19 patients,” says marketing to their test results on their mobile device. This production and corporate sectors to create safe manager Manuela Savini. “The platform tracks can be digitally scanned at a safe distance to work environments. Our technology can be used patients’ oxygen saturation, an important allow people to go about our daily activities in to not only educate and train employees, but also indicator of the severity of Covid-19, providing a safer way.” contractors, visitors and fundamentally anyone real time information to healthcare teams.” Surewash has been teaching hand-washing who enters the premises,” he says. Patients record the information using a medical techniques to healthcare workers with Despite what we’ve heard in the last few months, device, which connects to an app via Bluetooth. healthcare facilities its primary focus to date, washing hands involves more than just singing This also records temperature and other as it follows the World Health Organization happy birthday twice. symptoms like breathlessness. In-app alerts and (WHO) protocol in its training. “It’s about making sure all the surfaces of the data portal red flags provide warnings if oxygen “Our technology combines artificial intelligence hands are clean and the WHO technique is saturation falls below set thresholds, with SMS and augmented reality to offer an innovative the best way to achieve this. Hand washing is alerts for on-call monitoring staff. The data is approach to learning that shifts away from the a psychomotor skill so it is important to build then fed back to the hospital in real time via a typical classroom setting training. The training muscle memory. The main issue is that it is secure portal. is delivered via portable kiosks or our app and notoriously difficult to train and studies have “We helped PatientMPower design the user includes practical training of the technique, found that it can take up to 32 training sessions interface for the hospitals’ dashboard where but also has a lesson and quiz for it to become a habit. That is where we come they can access all key patient information,” function to offer a complete into play and it is why we are now delivering Savini adds. “This enables hospitals to monitor solution to hand hygiene education. training in multiple industries to the standard patients with mild symptomsat home, preserving The system was developed to encourage self- of medical professionals globally,” he says. capacity and reducing the risk of infection.” Above: directed learning with objective feedback, to “Everyone perceives handwashing as such a The company was approached by existing client SureWash unit make hand hygiene training more accessible, simple task, however, even in healthcare it has Roqu in late May to collaborate on the frequent, and convenient – subsequently proved very difficult to achieve competency. development of a digital platform to support helping to reduce the spread of infections,” Fifty per cent of hospital acquired infections rapid Covid-19 testing. Total Digital designed Cecil Ryan executive chairman of Surewash are as a result of poor hand hygiene making it and developed the Health Passport platform says. one of the most essential practices performed by which combines accurate testing with advanced This year alone, there has been approximately healthcare professionals,” Ryan says. mobile technology.“This was a project of two million sessions across their SureWash In response to Covid-19, Surewash released national importance with really aggressive units. They are supplying to an increasing a new and improved version of its mobile app timelines – it meant a lot to everyone from the number of healthcare facilities around the and made it available for the general public start, just knowing what was at stake and that world and have recently expanded into new to download. It is ideal for businesses to train our work could make a difference,” says Savini. markets such as Israel and China. and educate employees in hand hygiene, as the “The system is designed to work with all official “We have also been lucky enough to enter new training can be done remotely before returning to the workspace. Adopt a homeless service
REFINANCING Financial lifelines to keep your business healthy through the Covid crisis These State-backed initiatives to support business could be just what the doctor ordered. Sandra O’Connell reports Restart Grant Plus to ¤25 million. The new scheme is also open to billion Covid-19 Credit Guarantee Scheme The Restart Grant Plus is worth between ¤4,000 some who were ineligible first time around, such provides an 80 per cent guarantee for credit and ¤25,000 to help businesses reopen their as rateable sports businesses or trading charity products ranging from ¤10,000 to ¤1 million, for premises. To qualify they have to have less shops. Small company chains are eligible too, terms of between three months and six years. It’s than 250 employees and have suffered a hit to but multinational companies are not. Apply available to all SME sectors, including primary revenues of at least 25 per cent as a result of through your local authority. producers, with interest rates set below current Covid. It’s a follow-on from the initial Restart market rates. To qualify you have to declare an Grant, but if you’ve already availed of that Covid-19 Credit Guarantee Scheme adverse impact of a minimum of 15 per cent of that you can apply for a top-up, to the revised A development of the SBCI’s (Strategic actual, or projected, turnover or profit due to the maximum grant level. With Restart Plus, the Banking Corporation of Ireland) existing Credit impact of Covid-19. Available through AIB, BOI turnover allowable has gone up from ¤5 million Guarantee Scheme, the Government’s new ¤2 and Ulster Bank. 10 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
REFINANCING Pandemic Stabilisation and Recovery Fund Sustaining Enterprise Fund The Ireland Strategic Investment Fund (ISIF), Enterprise Ireland’s ¤180 million Sustaining controlled and managed by the National Enterprise Fund provides funding from Treasury Management Agency (NTMA), is ¤100,000 to ¤800,000 for manufacturing and a ¤15.1 billion fund. It is currently assisting internationally traded services companies, with medium- and large-scale enterprises through more than 10 employees. It’s aimed at businesses the new ¤2 billion Pandemic Stabilisation and that are, as it puts it, “vulnerable but viable”, Recovery Fund, which makes capital available with up to 50 per cent of the funding provided on commercial terms via a mix of equity, debt being non-repayable, to a maximum non- and hybrid instruments. The fund will consider repayable support element of ¤200,000. It’s investments in enterprises in all sectors, with designed to ensure recipients have enough short- minimum investment of ¤10 million. Though term liquidity to see them through the current most transactions come via its network, you can crisis, which is why the repayable advances contact the fund directly at isif.ie. element of the vehicle aren’t due for repayment until years four and five – that is, no repayments Covid-19 Working Capital Loan Scheme fall due for the first three years. Applications, A repurposing of the existing Brexit Loan which require a Sustaining Enterprise Project Scheme, this ¤450 million initiative helps to Plan, close in December of this year. fund working capital requirements, or to fund any changes to a business to mitigate the impact Sustaining Enterprise Fund - Small of Covid-19. Loans of between ¤25,000 and ¤1.5 Business million are available, at a maximum interest rate Smaller businesses are addressed through of 4 per cent, over a term of between one and Enterprise Ireland’s Sustaining Enterprise Fund three years. Crucially, it includes unsecured – Small Business instrument. This provides an loans of up to ¤500,000, with the option of injection of between ¤ 25,000 and ¤ 50,000 in interest-only repayments initially. short term working capital to support business continuity through the crisis, with a view to Covid-19 Online Retail Scheme strengthening recipients’ ability to survive, Online has proven the big winner in Covid. For thrive and return to growth in three years time. retailers looking to boost their online offer, check out Enterprise Ireland’s ¤5.5 million Private equity Covid-19 Online Retail Scheme, launched as part The crisis may have put merger and acquisition of the Government’s July Jobs Stimulus package. activity on ice, but a mid-year review from law It is designed to enable businesses enhance their firm William Fry sees indications of a thaw digital capability, drive online sales and grow from May, as dealmakers returned to the table. their customer base, at home and, hopefully, Ireland may look surprisingly good to funds abroad. It’s a grant worth between ¤10,000 and right now, as the European Commission predicts ¤40,000, to cover up to 80 per cent of project GDP here will return to growth in 2021 at a rate costs. It can be used to fund fees for service of 6.1 per cent (after contracting by 7.9 per cent providers, to develop and implement a digital this year) compared with a predicted EU average strategy, supported by in-house training, and to of 4.8 per cent. With valuations attractively low Above: Hazel there to assist any viable business having Cryan, Head of difficulty in accessing finance for whatever enhance your website and related systems. The and little else providing much by way of return Debt Advisory with reason, including the business impact of competitive funding round opened at the end of on investment, private equity will be of interest KPMG Ireland August and closes September 28th. to some. Covid-19. Its strike rate is impressive – 90 per cent of the business owners it supported had Trading Online Voucher Peer-to-peer lending unfavourable credit decisions taken by their For smaller businesses at an early stage of their Linked Finance funded more than ¤5.2 million banks overturned. ecommerce journey, Local Enterprise Office in loans to SMEs since the start of lockdown. It But debt isn’t necessarily the complete answer, (LEO) Trading Online Voucher Scheme is worth provides loans for working capital, new kit or according to Hazel Cryan, head of debt advisory up to ¤2,500 to help them boost their online to hire staff. To proceed you need six months’ with KPMG in Ireland. sales. Where previously the scheme was set up bank statements, two years’ accounts, and a tax “The suite of supports the Government has on a 50:50 matched funding basis, it’s now 90 clearance certificate. Applications take minutes introduced is a welcome boost in supporting per cent funded by the LEOs. A portion of it online and, once you get the documentation in, Irish businesses through this recovery,” she can be used for online advertising and if you’ve decisions come within 24 hours. Loans are for notes. “Many of the supports that are available already received one, you can now apply for a anything from ¤5,000 to ¤300,000. provide debt at market rates. We would second one to upgrade your online offering. recommend that finance directors fully evaluate Covid-19 Business Financial Planning Grant their liquidity requirements across a range of Covid-19 Business Loan Not sure what kind of financial assistance you scenarios and stress cases, and then decide on Local Enterprise Office clients can also avail of require? There’s a grant for that too. Enterprise the appropriate mix of debt and equity funding lower-cost loans (at interest rates of between 4.5 Ireland’s Covid-19 Business Financial Planning to ensure their business survives and maybe per cent and 5.5 per cent) from Microfinance Grant gives qualifying companies ¤5,000 to even thrives.” Ireland. Keep an eye out for its Covid-19 Business help them develop a robust financial plan, to get Loan offering. Though currently closed to new through the current crisis. The money can also applicants, if it receives new funding it will be be spent preparing the documentation required able to offer business loans of up to ¤50,000, to support applications for external finance from for terms of 36 months which include an initial banks or other finance providers, enabling you six-month interest-free and repayment-free put your best foot forward. moratorium. If it doesn’t work, it’s worth remembering that the team at the Credit Review office is always 12 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
CHRISTIMAS WITH CORONA Coronavirus: Will we know it’s Christmas time at all? Coronavirus has forced us to cancel a ot of things What will it mean for Christmas? C ovid-19 has forced us all to have conversations we didn’t think we would ever have. Conversations around whether we can travel or take holidays, or whether our children will be able to go back to school. Other conversations – most revolving around whether we can return to normal life in 2021 – we can defer for now. But there’s one conversation we know we can’t put off for much longer. It’s the reindeer in the room, the tinsel-covered topic we’re all trying to avoid. Sooner rather than later, we’re going to have to talk about Christmas. Covid-19 has disrupted pretty much every aspect of our lives, but somehow, there’s a tiny, childlike part of us that still believes Christmas can be preserved in aspic, and that somehow the magic of the season will exempt it from restrictions, lockdowns and cancellations. We won’t need to worry, because Santa will save Christmas from the virus. But are we just fooling ourselves? With the festive season fast approaching, we need to start thinking of the practicalities of celebrating Christmas in the year of coronavirus 2020. Whether we like it or not, Christmas will have a very different flavour this year. A lot of the things we take for granted at this time of the year will have changed, and a lot of the activities we normally associate with the season will be either curtailed or completely off the agenda. Luckily, Santa is not afraid of catching Covid-19, and he’ll still be able to get on his sleigh on Christmas Eve without so much as a sniffle. After all, he’s been delivering presents in the midst of the flu season since time immemorial, so this new bug won’t knock a feather off him. Besides, Mrs Claus always makes sure Santa gets plenty of hot meals and hot drinks to protect him from colds during his busiest time. And Santa’s beard works far better than a face mask at warding off germs. You might just want to leave a small hand sanitiser out for him to use along with the carrot for Rudolph. But what about all the other seasonal reliables? Will it be business as usual, or will coronavirus mean Christmas is cancelled? 14 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
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CHRISTIMAS WITH CORONA CAROLSERVICES What is Christmas without carols and cheesy seasonal ensembles have been associated with the spread of tunes? Eerily quiet. We’re used to the constant hum of Covid-19. Epidemiological studies have suggested that music when the festive season comes around, from the singing – which requires you to project your voice – can Christmas pop hits of yesteryear pumping out of the send aerosols across a greater distance, increasing the department store PA, to the warm, comforting sounds chances of spreading the virus. However, the centre also of carol singers wafting from the rafters of the cathedral. acknowledges the importance of choral music within the But this year could well strike a very different tone in the faith tradition. It advises choirs and musical groups to music department. We will not be able to crowd into a adhere carefully to social distancing and hand hygiene candlelit venue to hear Once in Royal David’s City, In the protocols, and to be aware of the potential risk for Bleak Midwinter or To Us a Child Is Born, but will we vulnerable members. get a chance to hear any heavenly choir this Christmas? Currently, churches are allowed no more than 50 people “The Christmas Mass would be the key event, but we in the congregation, but larger churches can have larger really haven’t given any thought to it at this stage,” congregations as long as they can be separated in pods says a spokeswoman for the Dublin Diocese. “There’s of no more than 50 worshippers. Webcams have been new guidance coming out every few weeks, and we’re the saving grace of many churches during lockdown, following that guidance, but we won’t be making firm with parishioners able to watch Mass online from their plans for Advent until near the end of October. homes, and this is likely to continue until people feel it’s “The guidance for choirs is that they have to social safe to come back into their local church. CHRISTMASSHOPPING distance and keep as far back from the congregation Many look forward to Christmas Day Mass in the Pro as possible. In many cases, churches are using just one Cathedral in Dublin city centre, when the Palestrina cantor rather than a choir, to minimise the number of Choir performs. The diocese is waiting for updated The retail trade is looking forward to Christmas with a people in the church outside of the congregation.” guidance to see if it’s possible for the choir to perform certain trepidation, and there’s a worry that the usual According to guidance by the Health Protection at Christmas Mass, possibly in a pared-down version. seasonal uplift won’t happen this year. Retailers have Surveillance Centre, performances by choirs and musical “If I know the Palestrina choir, they’ll find a way to get been hammered by Covid-19 over the past few months, the music across.” with many stores having to close for weeks on end, and, when they reopened, having to reconfigure their premises and introduce all sorts of protocols to ensure the safety of staff and customers. We’ve become used to queuing up outside shops waiting for the green light to CHRISTMASLIGHTSANDCRIBS VISITINGSANTA You know Christmas is near when the festive lights start Every good boy and girl knows what they want for go in, and we’ve grown accustomed to wearing our masks going up in Grafton Street, O’Connell Street and other Christmas, and they can’t wait to tell Santa what’s on while shopping. public places. Traditionally, crowds would flock to a town their list. But will the kids be able to safely visit Santa’s But what happens when and if the Christmas shopping centre to watch a Jedward or a Goggleboxer officially grotto this Christmas, or will they have to just email season kicks off? In our desperation to find those last- switching on the Christmas lights, but that will have to Santa with their request? At the Santa School run by minute presents, will all regard for personal safety be be rethought in light of public health guidelines on out- the Ministry of Fun in the UK, the faculty is working thrown out the shop window? During the festive season, door gatherings. hard to ensure that visits to Santa this year are safe and crowds flock to shopping centres and main streets, and One programme that may escape the effects of Covid stress-free for both kids and parents. In fact, classes are on December 8th, it’s a tradition for people to visit is Dublin City Council’s Winter Lights Festival. For the starting earlier this year to ensure that the student Kris Dublin from the country to do their Christmas shopping. past three years, illuminated projections have lit up such Kringles are fully trained and ready to do their seasonal It’s a recipe for overcrowding, and a potential social- city landmarks as City Hall, the Custom House, the GPO, duty even in the midst of a pandemic. distancing disaster. the Mansion House and the Samuel Beckett Bridge, The Santa School, in Southwark, claims to be the only Although major department stores such as Arnotts and bathing them in massive moving images with a magical professional Santa school in the UK, and the Father Brown Thomas haven’t put in their seasonal crowd- Christmas theme. Christmas class of 2020 will learn all about setting up management plans as yet, they have decided to hold The council is holding discussions and drawing up feasi- their grottoes to maximise space and ventilation, how to back on getting the Christmas frenzy started, mindful bility studies to make sure it can safely light up our sea- manage queues outside the grotto and how to make sure that people may not yet be in the mood to think about the son this year, from December 1st to New Year’s Day. The the elves maintain social distance. The Santas themselves season just yet. That’s good news for those of us who are council will work closely (but not too closely) with local will wear special red masks to go with their red suits, sick of seeing Christmas stock magically appear on the artists and communities to develop the content for this and instead of handing presents to the kids, Santa will shelves before the summer holiday has even been cleared year’s Winter Lights, and will be following all Depart- be leaving them on a sleigh for the kids to pick up on out. Arnotts is delaying the opening of its Christmas ment of Health and HSE guidelines for public health and the way out. Shop until early October, while Brown Thomas waited safety, as well as carrying out risk assessments with help All well and good, but what if you’re planning on making until the middle of September to deck its halls; it usually from HSE, Dublin Fire Brigade and An Garda Síochána. the trip to visit the real Santa at his home in Lapland? opens its Christmas shop as early as August. Another gathering point for people at Christmas time is Because this will entail flights, accommodation and It’s a different story in the UK, though. Covid-19 seems the crib, and one of the most popular is the Live Animal transport to and from Santa’s workshop, the logistics to have sparked a rush to get the Christmas season Crib at the Mansion House, which goes up on December are a bit more challenging. Sunway run trips to Lapland started, and John Lewis opened its online Christmas 8th, and many families visiting the city centre make a every Christmas, and this year the trips are going ahead, shop during the last week in August, citing a fourfold point of popping by the crib after they’ve cleaned out and teams in Dublin and Finland are busy planning the surge in searches for festive products compared with last the Disney Store. The crib is a collaboration between programme for 2020. Trips are selling well considering year. According to the retailer, British shoppers are so Dublin City Council and the Irish Farmers’ Association, the economic and health crisis, says Sunway chief sick of lockdown and Covid restrictions, they’re looking and this year the council and IFA are putting their heads executive Mary Denton, although sales are not at to the magic of Christmas to sweep all their coronavirus together (though not physically together) to come up pre-Covid levels, reflecting a general caution among worries away. with a plan to stage the crib for 2020, in conjunction with the public around making foreign trips. This year’s It’s safe to surmise, though, that the internet is going to the current Government Covid-19 regulations. Let’s hope Lapland trips are flying out of only one airport, Dublin, be where you’ll find the crowds this Christmas, so if you we’ll be able to see those cute lambs and donkeys – and as a precautionary measure, but capacity at regional want to avoid disappointment on December 25th, you’d of course the baby Jesus – again this year. airports is available should demand increase coming better start getting your online orders in now. closer to December, says Denton. “It’s early in the season for Lapland so it’s all still evolving, but Sunway is still making Christmas memories for lots of Irish families.” 16 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
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MOTORING An Airbnb for charging your electric car? That’ll spark some interest Irish-based EVE wants to remove obstacles to buying an EV such as lack of charging points, writes Neil Briscoe W hile sales of electric vehicles are actually up in Ireland this year, providing one of the very few bright spots in an otherwise relentlessly gloomy car market, they are perhaps not as high as they ought to be. Certainly, they’re nowhere near as high as they need to be if we’re to have any hope of meeting the target of one million electric cars on the road by the end of this decade. That’s in spite of a glut of new EV models arriving onto the market, including some at price points much lower than has been the case for electric cars in the past. So why are we not buying? “My dad was planning on buying an electric car,” Sarah Rust, of start-up company EVE, tells Business Ireland. “Just from looking at what was available then, it was terrible. You would lose so much of your freedom of movement, and your time in planning and trying to figure out where you could charge. My dad ultimately decided that while he wants to buy an electric car, he’s more profitable for those with chargers to spare. car drivers in with the promise of a charge-up, going to wait until the infrastructure catches up. “Our assumption was that charging hopefully a few extra coffees and sandwiches can And I thought, if he thinks like that there must infrastructure is the biggest problem that be sold, too. be other people that are thinking like that. So, prevents people from switching,” Rosca Of course, security plays a big role in all of this we started talking to friends, family, people that I Our explains. “Back in February over 400 EV as well. Rust and Rosca explain that the locations knew, and it quickly turned out that this was the main reason why people didn’t buy electric cars.” assumption drivers in Ireland and Germany confirmed that of the chargers will not be disclosed until a this is a problem. People don’t necessarily have definite booking has been made (rather similar German-born Rust, together with business was that a problem of finding the location of a charger, to the way Airbnb works) and that reviews can partner Oana Rosca, who originally comes from Romania, have set up EVE to try to help electric charging but they are worried that it isn’t going to be be given for both renter and rentee, so that car buyers tackle the issue of slack charging infra- available when they get there. So, we’re creating a platform where you can find a charger, reserve the process will be, up to a point, self-policing. On the reverse side, renting out a charger in a infrastructure. The idea is a relatively simple one: why not rent a charger from someone who structure is it, and also find public chargers when you need residential area might be more appealing for has one at their home? Effectively, the idea is the biggest to.” some drivers than using public charging points, some of which are located at the dingier end of rather like Airbnb for car chargers. While you’re out at work, during the day, your car charger problem that Hotels retail parks. is presumably not in use, so in theory, through prevents There are other angles to the EVE idea too, including potentially drumming up business Can you make money from it yourself? If depends how much you charge for your charger, the EVE app, you could rent it out to some poor people from from EV owners for hotels and restaurants but EVE reckons that, at a nominal level, and soul in search of a charge. Life is therefore made easier for electric car owners, and potentially switching with charging facilities. By tempting electric renting out your charger for an hour a day, you 18 | BUSINESS IRELAND Q3 | September 2020 | THE IRISH TIMES
could rake in around ¤500 per year. “We’re not going to establish a pricing policy at all,” says THEMOSTAFFORDABLEELECTRICCARS Rosca. “We may give them some tips based on the data that we have, such as the average price for a home charger in your area. We’ll give them We’re not tips like that but ultimately it’s up to them, if going to they want to charge and how much they want to charge.” establish If you fancy going electric for your next car, but are worried about the potential costs, the good news is that those costs are coming down all the time. All fully electric cars a pricing currently come with a ¤5,000 grant from the Sustainable Energy Authority of Ireland Accelerator EVE has just been added to the Alchemist policy at all (SEAI) and a further ¤5,000 reduction in their Vehicle Registration Tax (VRT), and those discounts are usually included in the display price. Silicon Valley-based accelerator, which comes In terms of brand new cars, the cheapest electric vehicle (EV) currently on sale is the with some financial supports, and some Renault Zoe, which has a (grants inclusive) starting price of ¤26,720. That has a one- Dragons’ Den-style mentoring. The app, which charge range of 395km, so should be long-legged enough for most people. Puegeot’s e-208 is currently only in its basic form, will begin beta- and Opel’s new Corsa-e, which share a common chassis, battery and electric motor, are testing in Ireland and Germany this October, only slightly more expensive at ¤27,334 and ¤27,338 respectively, and both have a one- with an expected full roll-out in January. EVE charge range of about 330-340km. For those fancying something a little more sporty, has been working with the ESB here to include there’s the new Mini Cooper S E, which costs from ¤27,764, but only has a range of 225km. its public charger locations. The next generation Also very good value right now is the Nissan Leaf. This is a significantly larger car of the app will include their availability, and than the Renault, Peugeot or Opel yet costs from as little as ¤27,595 for the most basic EVE hopes also, eventually, to include payment XE model. That said, it’s also packing less range – just 275km on a full charge, but the services for public charging so that you’ll be able trade-off between range and spaciousness may well be worth making for some owners. to pay through your phone, rather than worrying There are also some new compact SUV electric models coming onto the market, includ- about remembering yet another RFID card. ing Peugeot’s e-2008, which starts at ¤31,845, while the potentially game-changing Volk- It may even encourage people who don’t swagen ID.3 – a roughly Golf-sized hatchback with a range of 420km from a 58kWh actually have an electric car to start fitting battery, will go on sale very shortly at a starting price of ¤33,625. chargers to their house. “We’ve got some Now, it’s worth pointing out that – the Nissan excepted – the prices for these cars are feedback from people that were saying they don’t all around ¤5,000-¤10,000 more than you’d pay for an equivalent model with a petrol have an electric car yet, but in the meantime, engine. A basic Opel Corsa, with a 1.2-litre engine, for example, costs just ¤17,975. they are interested in installing a home charger Then again, you will be making savings. Even with the ESB now taking payment for its and leveraging their parking spot. Perhaps they public charging network, the minimum you stand to save, compared to a conventional live in a nice area and they will be in a prime diesel-engined competitor, is at least ¤1,000 each year, and that’s without even taking location for something like that,” says Rosca. into account the discount electric car drivers receive on toll roads. Electric cars generally have lower maintenance costs, too. Of course, if you want to go really cheap, there’s always the second-hand market. The market for used EVs is still pretty small, but we have found cars as cheap as ¤4,300 for a 2011 first-generation Nissan Leaf. Now, the battery in a car of that age is likely to be on its last legs, so range will be limited to say the least, but for those looking to get an affordable foot on the electric car ladder, it might be worth checking out. THE IRISH TIMES | September 2020 | Q3 BUSINESS IRELAND | 19
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