Talk-About - Metro North Hospital and Health Service
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Talk-About The official newsletter for the Aboriginal and Torres Strait Islander Health Unit May 2018 Metro North Hospital and Health Service Left to right: Jasmin Bird, Jake Fabila, McKenzie Jacobs, Barbara Morton, Talia Penny and Charlize Anderson . Metro North welcomes Indigenous school-based trainees Six Indigenous school-based “It’s important to get youth perspective; youth Charlize Anderson (Kedron State High) is think and behave in different ways. I challenge interested in getting into law enforcement. trainees have embarked on all of the students to ask why we do things the • McKenzie Jacobs (Kedron State High) the start of a fulfilling career at way we do. would like to become a physiotherapist. Metro North Hospital and Health “People who work here are passionate about • Jake Fabila (Kedron State High) is Service (MNHHS). what they do. I hope they catch the infectious interested in architecture. passion.” • Barbara Morton (Ferny Grove State High) The program is the first of its kind within MNHHS Board member Adrian Carson also has nursing in her sights. MNHHS with an Indigenous focus. encouraged the students to take advantage of • Jasmin Bird (Kedron State High) has Students from Kedron State High, Kelvin Grove the opportunity they had. aspirations to get into medicine. College and Ferny Grove State High have the • Talia Penny (Kelvin Grove College) has opportunity of a lifetime to learn on the job and “We want to make sure that the students broad interests but is considering a legal come away with a Certificate III in Business, and succeed,” he said. career. a stepping stone into further study and a career The students will spend one day per week at Aboriginal and Torres Strait Islander Health Unit within the health industry. a variety of units including Clinical Services, Director Paul Drahm extended a warm welcome The students were welcomed by MNHHS Chief Communications, Corporate Systems and and reminded the students that we’re all here to Executive Shaun Drummond at a morning tea Infrastructure, Strategy and Planning, and support them. recently. Allied Health. “A career in health is varied and I hope this “Metro North is committed to changing the The students gave an insight into their career experience will give students an insight into vibrancy of our organisation and actively aspirations during the welcome event. where your career can go,” Paul said. closing the gap,” Mr Drummond said.
Contact information Royal Brisbane and Women’s Hospital Give us Indigenous Hospital Liaison Officer Ph: 3646 4154 or 3646 1696 Indigenous Patient Journey Officer Ph: 3646 5612 or 0428 861 888 feedback Team Leader Ph: 3647 4183 or 0408 472 385 The Prince Charles Hospital Indigenous Hospital Liaison Officer Ph: 3139 5165 or 3139 5062 Talk-About Indigenous Patient Journey Officer Ph: 3139 6622 or 0409 583 967 We welcome your feedback, contributions, story ideas and details on any upcoming Team Leader Ph: 3139 6300 or 0439 082 908 events. Please contact Aboriginal and Torres Redcliffe Hospital Strait Islander Health Unit Communications Manager Renee Simon at Renee.Simon@ Indigenous Hospital Liaison Officer Ph: 3049 6791 health.qld.gov.au or phone (07) 3139 3231. Team Leader Ph: 3139 6300 or 0439 082 908 Aboriginal and Torres Strait Caboolture Hospital Islander Health Unit Indigenous Hospital Liaison Officer Ph: 5433 8249 or 5433 8708 If you have any feedback regarding the Aboriginal and Torres Strait Islander Health Team Leader Ph: 3139 6300 or 0439 082 908 Unit services, programs and initiatives, you After Hours Team Friday and Monday 12pm to 8.30pm can contact the following: Saturday and Sunday 10am to 6:30pm Ph: 5433 8249 Mail to: Indigenous Hospital Liaison Officer Ph: 3647 4183 Aboriginal and Torres Strait Islander Health Unit, Building 26, Chermside Community Indigenous Patient Journey Officer Ph: 0409 583 967 Health Centre, 490 Hamilton Road, Indigenous Acute and Primary Care / Sexual Health Team Chermside QLD 4032. Manager: Robyn Chilcott Ph: 3492 1823 Email to: A&TSIHU Safety & Quality – Pine Rivers CHC A_TSIHU_MNHHS@health.qld.gov.au Tracy Grant – Indigenous Safety & Quality Coordinator Ph: 3492 1818 or Mob: 0417 027 642 Alternatively, call and ask for our Safety and Quality Officer on 3647 9531. Caley Malezer – Project Officer Safety & Quality Ph: 3492 1820 or Mob: 0417 270 854 Indigenous Sexual Health Sexual health community consultation Community Elders gathered at Brighton Health Campus to discuss an enhanced Indigenous sexual health service that delivers improved access, prevention and cultural consideration across Metro North. Uncle Alan Parsons said it was important to create a service that destigmatised sexual health within the Aboriginal and Torres Strait Islander community. “It’s important to create a service that our community doesn’t feel ashamed to access. I’d like to see a service take a Staff from the Aboriginal and Torres Strait Islander Health Unit pictured with Uncle Alan Parsons (centre) and collaborative approach to partner with Uncle Mark Robson (centre back). similar organisations,” Uncle Alan said. “A health service that is integrated with Indigenous Sexual Health Service. For more information regarding the project other organisations ensures a healthy and contact Indigenoushealthproject@health. brighter community.” The goal is to gain clinical governance to qld.gov.au or 3139 4036. provide culturally appropriate and safe The community consultation was part of the services to Aboriginal and Torres Strait overall model of care development for the Islander clients. Page 2
A word from the Director I was pleased to have the opportunity to Development of the first CISS directorate welcome six young Indigenous students to Reconciliation Action Plan is well underway. Metro North in April for a two-year school- Driven by the CISS RAP Working Group, the based traineeship. The program is part of a first draft of the RAP was completed in late commitment from the Metro North Chief 2017 and provided to Reconciliation Executive Shaun Drummond and the Board to Australia for comment. The feedback create pathways for Indigenous youth into received was very positive with only minor our organisation and to gain hands on changes suggested. experience across a broad spectrum After considering the provided feedback an of departments. updated draft of the RAP was presented to A series of Aboriginal and Torres Strait the CISS Executive and was endorsed by the Islander Health Unit (A&TSIHU) co-design former Executive Director for CISS. The models of care scoping sessions for staff will endorsed plan has now been sent to be held over the next few months. This Reconciliation Australia for final approval. Paul Drahm follows the recommendations provided by Once approval has been received a formal A/Director, Aboriginal and Torres the independent Developing Sustainable launch of the RAP will be held. Strait Islander Health Unit Indigenous Hospital Services Review and CISS will be the first directorate within Metro current priorities from the Metro North CE/ North to have its own RAP. Discussions are Board endorsed ‘Danalgau Kuik Aimai’ (The currently underway with the hospitals within starting of life / health) plan. It also links to Metro North with a view for them to have the Community, Indigenous and Subacute their own RAPs in place within the next two Services (CISS) focus on improving years. The plan will then have an overarching patient flow. We are currently seeking nominations Metro North RAP which incorporates all for an Indigenous Workforce Strategy “We are committed to an Indigenous health facility RAPs. Working Group who will inform plan, to be known as “Danalgau Kuik Aimai” Finally, I’d like to acknowledge the departure the development of our strategy. (the starting of life/health), to help address of CISS Executive Director, Chris Seiboth. Nominations are open to all MNHHS discharge against medical advice, revised Chris was a big supporter of our agenda and Indigenous and Non-Indigenous models of care inclusive of cultural needs, for improving health outcomes for our mob. employees who are committed Indigenous cancer care initiatives and a towards achieving the MNHHS workforce development strategy. This will be Tami Photinos will now act in the role as Improving Indigenous Health agenda. underpinned by Reconciliation Action Plans.” Executive Director for CISS. Tami joins CISS – Metro North Hospital and Health Service from Women’s and Newborns Services at If you are interested in becoming a Chief Executive, Shaun Drummond. RBWH and the Executive Director of the Metro member of the Working Group and North Women’s and Children’s stream. Tami submitting an EOI please contact As part of A&TSIHU’s commitment to has been involved with our Ngarrama Brian Warner (Senior Project Officer) progress the identified priorities, we are maternity programs and I look forward to on 3139 3235 or email currently conducting a review of the After working with her over the coming months to A_TSIHU_MNHHS@health.qld.gov.au Hours service, Indigenous Hospital Services continue to identify opportunities to and Acute and Primary Care Service. incorporate Indigenous health priorities within CISS and across Metro North. Chris Seiboth signs the CISS Reconciliation Action Plan with Director of the Aboriginal and Torres Strait Islander Health Unit Paul Drahm. We welcome Tami Photinos, the new Acting Executive Director at CISS Page 3
What’s inside March 2018 Front Page – Metro North welcomes Indigenous IN FOCUS school-based trainees................................................................1 In the news..................................................................................5 Contact information....................................................................2 Getting started with NDIS............................................................6 A word from the Acting Director...................................................3 George’s lessons teach cultural safety........................................6 Ngarrama Family Service opens for clients..................................7 PROGRAM UPDATES Mipla Binna.................................................................................8 Indigenous Sexual Health...........................................................2 The important test that all indigenous women should have........8 Indigenous Hospital Services......................................................4 Free Wi-Fi at Caboolture Hospital................................................9 Indigenous Acute & Primary Care Team.......................................6 Multinational healthcare roadmap to be created in Inala............9 Ngarrama Family Service.............................................................7 Nicole embraces new Ngarrama Royal Caseload Manager role.. 12 Word of the month: Gudamulli..................................................13 OUT & ABOUT Identification: It’s your right to a healthier life...........................14 Close the Gap Days - Brighton, Redcliffe, TPCH events .............10 Harmony Day.............................................................................10 STAFF FEATURE New faces across Indigenous services......................................11 A Day in the Life of Brian Warner...............................................14 Ethian shines as Indigenous apprentice of the year...................11 Calendar of events ...................................................................15 Indigenous Hospital Services with Natasha White, Program Manager questions to gauge patients’ views on or rehabilitation unit. A patient must services that we provide over the weekend be assessed as eligible by the Aged and after hours. Care Assessment team. Referrals can be coordinated by discharge planners The findings included: or in public hospitals by the Geriatric • 89% of patients believe that after hour Rehabilitation and Liaison Service. services should operate seven days a week. For further information please visit the • 73% of patients feel there is not enough Metro North website at: https://metronorth. access for support over the weekends health.qld.gov.au/ciss/healthcare- and after hours. services/transition-care-program • 89% indicated that they would Creating access recommend the service to friends and family members. We are improving access to Indigenous Hospital Liaison staff at Royal Brisbane and The After Hours Service at Royal Brisbane This information will be used to help design Women’s Hospital and The Prince Charles and Women’s Hospital has recruited two our model of care. Hospital with the instalments of dedicated new team members, Cessa O’Reilly and telephones for patients at key spots Alintia Williams. Transition Care Program throughout the hospitals. The team operates until 8.30 pm during We have been working with Transition specific weekdays and from 10 am – 6.30 Care Services to identify potential referral Community participation pm on weekends to provide support, pathways for our patients. We will be attending the Nalingu Respite advocacy and advice to Aboriginal and Centre Community Open Day on Monday 21 Transition Care Services provide short- Torres Strait Islander people in the hospital. May, hope to see you all there. term support to older people who require Since the beginning of the year the team more time and have provided services to 1,824 Aboriginal care in a non- and Torres Strait Islander patients and acute hospital their families, with over 2,217 episodes of environment. service delivery. They also assist older people Supporting their return to community is to transition new Indigenous Community Liaison Officer, home or to a Hayley Renouf. She joins the team at Pine residential care Rivers Community Health Centre and is facility. currently studying to become a nurse. Referrals to Consumer engagement this service can Over the past month we have been be made by conducting consumer feedback surveys treating teams with patients. We asked a number of in a hospital Hayley Renouf Cessa O’Reilly and Alintia Williams Page 4
IN THE NEWS Bush clinic for Indigenous men Colourful health bus provides http://www.news.com.au/lifestyle/health/ indigenous-groups-hit-back-over-nurses-mid- aims to break down barriers to medical services to Aboriginal wives-white-privilege-code-of-conduct/news-st hospital and Torres Strait Islanders in ory/0748ca8d60c07697eb21fdd763c44a05 Shame and a lack of confidence in the quality remote areas of treatment they receive can keep many Remote communities often grapple with Aboriginal men living in Western Australia’s Tech improves Indigenous health challenges of distance from health care great southern region well away from modern and support, but an outreach service for outcomes health services. Aboriginal and Torres Strait Islander people Following the successful relocation of Now, a new program has brought mostly in South Australia’s Riverland is hoping to Mount Isa Sexual Health (MISH) to 1 Barkly Noongar men and health experts out of the change this, with the help of a bus. Highway, opposite Splashez pool, the clinic hospital and into the bush to talk about men- Bright and colourful, the Pi:Lu Bus is is planning on offering extended opening tal and physical health. designed to be a safe place for Aboriginal hours on Mondays, according to Clinical http://www.radioaustralia.net.au/internation- and Torres Strait Islander people to receive Nurse Consultant, Mark Hanlon. al/2018-04-14/bush-clinic-for-indigenous- help and health advice. https://www.northweststar.com.au/sto- men-aims-to-break-down-barriers-to-hospi- http://www.abc.net.au/news/2018-04-04/ ry/5341436/quick-check-times/?cs=191 tal/1749538 aboriginal-health-bus-building-trust-river- land/9601270 Cervical Screening Flipchart ‘Quick check’ times Ngangkari healers: 60,000 years of developed to help improve Following the successful relocation of traditional Aboriginal methods make Aboriginal women’s health Mount Isa Sexual Health (MISH) to 1 Barkly headway in medical clinics WITH Aboriginal women two times more likely Highway, opposite Splashez pool, the clinic is planning on offering extended opening Ngangkari healers were considered the to be diagnosed with cervical cancer and four hours on Mondays, according to Clinical treasure of Aboriginal communities, and now times more likely to die from it, a new resource Nurse Consultant, Mark Hanlon. their 60,000-year-old tradition has made has been launched in WA to combat the cancer. its way to South Australia’s Royal Adelaide Featuring work by WA artist Nerolie Bynder- https://www.northweststar.com.au/sto- Hospital and rural clinics.Eighteen registered Blurton, the Cervical Screening Flipchart has ry/5341436/quick-check-times/?cs=191 Ngangkari healers set up the Anangu been developed by the WA Cervical Cancer Ngangkari Tiutaky Aboriginal Corporation Prevention Program (WACCPP) to help health- Budding GPs get a taste of bush (ANTAC) more than seven years ago. care providers engage with Aboriginal women. http://www.abc.net.au/news/2018-03-28/ life to combat remote doctor aboriginal-healers-complementary-medicine- https://www.communitynews.com.au/west- shortage finds-its-place/9586972 ern-suburbs-weekly/news/cervical-screening- flipchart-developed-to-help-improve-aborigi- A unique medical program in the Northern nal-womens-health/ Territory has found a simple way to combat a Queensland tops list of most shortage of skilled GPs willing to work in the disadvantaged areas in Australia, bush. NSW Health has released a policy Sydney and Perth top most Giving students a taste of bush life early in on “culturally appropriate spaces” their training means doctors are more likely advantaged for Indigenous Australians to take up positions in remote areas later Seven of the 10 most disadvantaged areas on in their careers, according to Flinders NSW Health has released a policy asking in the country are in Queensland, Census University. hospitals to identify a “culturally appropriate data from the Australian Bureau of Statistics http://www.abc.net.au/news/2018-04-11/ space” to stop Indigenous patients walking (ABS) shows. The most disadvantaged LGA is medical-students-experience-bush-life-to- out without being treated. The policy Cherbourg, about 250 kilometres north-west curb-doctor-shortage/9636966 encourages initiatives such as displaying art of Brisbane. work from local Aboriginal communities in http://www.abc.net.au/news/2018-03-28/ waiting areas, or ensuring access to culturally queensland-tops-list-of-disadvantaged-com- sensitive spaces for patients. Dietitian earns USC medal for munities/9593908 promoting Indigenous health https://www.sbs.com.au/nitv/nitv-news/ar- ticle/2018/04/04/cultural-spaces-proposed- Indigenous groups hit back nsw-hospitals-welcomed A USC Nutrition and Dietetics student who over nurses, midwives’ ‘white has contributed to the health of Indigenous Australians will be awarded USC’s highest privilege’ code of conduct honour for a graduating student this week. A NEW code of conduct for Australian nurses Tracy Hardy, 44, will receive the Chancellor’s and midwives was slammed for including Medal for her contributions to USC and for a reference to “white privilege”. Last week helping improve the wellbeing of Aboriginal it was reported that nurses and midwives and Torres Strait Islander people through her around the country were subject to a new work in the field of nutrition. code of conduct that declares “cultural safety is as important as clinical safety” https://mysunshinecoast.com.au/news/ and requires “the acknowledgment of white news-display/dietitian-earns-usc-medal-for- privilege”. promoting-indigenous-health,54210 Page 5
Acute and Primary Care Team The Indigenous Acute and Primary Care Team have a primary goal of improving, maintaining and supporting clients in the community and post discharge from hospital. The team ensures that clients safely return home from hospital with services provided to support their health needs. The team follow up with regular home visits to support clients in the community and coordinate care required to avoid hospital readmission. Celebrating our women International Women’s Day is celebrated in many countries around the world. It Front Row: Melvian Sleight, Jane Harbour, Faye Gundy and Brenda Kanofski. Doctor Casey Kalsi is a day when women are recognised for Back Row: Cara Pickering, Pam Lenoy, Dene Campbell, Chloe Marshall, Delma their achievements without regard to Dorman, Elaine Dorman, Debbie Debree (Police Liaison) and Sandra Markwell. ethnic, linguistic, cultural, economic or build support for women’s rights and their stories, triumphs or struggles and political divisions. International Women’s participation in the political and economic discuss with others. It is an environment Day first emerged from the activities arenas. where community members can be of labour movements at the turn of the twentieth century. Since those early encouraged and accepted as they deal with The Indigenous Acute and Primary Care years, International Women’s Day has life challenges. Team held a client morning tea on 14 March assumed a new global dimension for 2018. The theme for the Client morning tea The morning teas have been well accepted women in developed and developing was International Women’s Day. by the local community and provide both countries alike. The growing international education and a supportive environment women’s movement has helped make Client groups offer a caring, supportive for our mob as they realise they can nurture the commemoration a rallying point to environment where clients are able to bring themselves as well as others. On this occasion, clients were able to meet and talk with a local female Indigenous Doctor Casey Kalsi, who presented to the group her life journey. The team were also fortunate to have our local Indigenous Police Liaison Officer Deb Debree participate on the day. Elders were keen to be involved and enjoyed the women’s day celebrations and exchange of stories. Elaine Dorman Jane Harbour Debbie Debree (Police Liaison) George’s lessons teach cultural safety Gannet House resident Uncle Gannet House since January.” George Wano is a Torres Strait George reminded staff of the importance of cultural capability training when Islander man, one of the first reflecting on his own journey through the generation Torres Strait Islanders health system. born on the mainland. “Imagine how hard it is for Indigenous people when they don’t speak the Born in Richmond, Queensland, his mother language,” George said. is from Papua New Guinea and his father is a Torres Strait Islander and Fijian. “When I see you guys with the (Indigenous) shirts it makes me feel at home. I am much George has had problems with his ankles more easily treated when I feel at home. his whole life, which eventually led to his admission to Gannet House. “Staff need to be educated frequently because it’s human nature to forget.” “On 12 June 2017 I was diagnosed with Uncle George Wano pictured with MNHHS Board For George, seeing Torres Strait Islander Member Dr Kim Forester and Director of A&TSIHU sepsis which nearly killed me four times,” Paul Drahm at the recent Close the Gap Day event. Uncle George said. artefacts and the flags on the campus makes him feel more at home. To access Cultural Capability Training “I was in a coma for 10 days, in ICU for “Staff should know about Mabo Day and visit https://qheps.health.qld.gov. six weeks, had three weeks in recovery, what it means for our people,” George said. au/metronorth/indigenous_health rehabilitation for seven weeks, spent six (MNHHS staff). weeks at Ebbtide and now I’ve been at Page 6
Ngarrama Family Service opens for clients The Ngarrama Family Service is “The services are dependent on the family’s needs with emphasis open and accepting referrals. on assisting families transitioning to other service providers of choice Working closely with Ngarrama Maternity within the community.” (operating at RBWH, Redcliffe and Caboolture Hospitals), the service is a Paul said the service would navigation and transition service for women initially accept antenatal referrals and their Aboriginal and Torres Strait and post birth referrals from the Islander families from pregnancy through to Redcliffe and Caboolture Ngarrama when the child turns two. maternity services. Aboriginal and Torres Strait Islander Referrals will be opened for Royal Health Unit Director Paul Drahm said the Brisbane and Women’s Hospital NUM Gayle Hocking and Social Worker Madeline Mitchell. service framework would assist the patient and other Metro North Hospital Absent team members Child Health Nurses Ann Baxter and Jenny journey through continuity of care and and Health Services referral Macdonald and Indigenous Health Worker Anita Boyes and Kim ensure cultural capacity and safety through networks at a later stage. Wedel. partnership models. Nurse Unit Manager Gayle Hocking said the addresses the needs of the whole family.” “The framework is designed to support a service commenced on Monday 12 February Indigenous families will have access to a healthy start for Indigenous children during and they were already receiving referrals for range of services including regular phone their first 1,000 days of life,” Paul said. social work support. contact, drop-in clinics, group programs or “This service is home visiting based on a family’s needs. so important,” The team, based at Aspley Community Gayle said. “It will Health Centre, includes Indigenous health help close a gap workers, child health nurses and social in addressing the workers. disparity in the social determinants For further information about Ngarrama of health for Family Community Service referrals contact Indigenous people. either: “We’re providing • Central Referral Unit on 1300 658 252 a culturally • Ngarrama Family Community Services appropriate and on 3360 4758. Aunty Minnie Mace (centre) pictured with staff from Ngarrama Family, and Ngarrama holistic service that midwives from Redcliffe and RBWH. IN FOCUS The National Disability Insurance Scheme Kim works as the Indigenous Mental Health responsibilities around the NDIS seriously (NDIS) is a means of support to over half Worker at The Prince Charles Hospital and because it will have a significant impact on a million Australians with disability, and supported the NDIS at work, but she didn’t people’s lives and determine their ability to their families and carers. The scheme funds imagine she’d have a personal experience receive a good support package. complex needs that people with a disability with the NDIS. “I had no idea until November this was have such as equipment, medication and It wasn’t until a visit to a paediatrician, going to be a factor for us.” allied health practitioners. who diagnosed Jesse with multiple NDIS played a vital role in assisting single neuropsychological disorders including mother of five, Kim when her son developed autism and ADHD, that Kim finally got learning disabilities early into his school answers to her son’s behavioural issues. years. “Jesse’s behaviour changed, it was amazing. “Jesse was quite sick as a toddler and had Since being on medication, he’s a different surgery at 18 months for appendicitis where person but still needs help with social he died on the operating before being cues,” Kim said. brought back to life,” Kim said. Kim contacted the National Disability “I thought that coddling him as a child and Insurance Agency (NDIA) to apply for overcompensating after he died was the ongoing support for Jesse. She said the reason he behaved badly and couldn’t learn experience was easy and fast. in school.” “I was aware of the NDIS, but now as a The learning difficulties were so bad, Jesse parent I really understand how critical it was asked to repeat a year, which meant is to get and give the right information for he would fall behind his twin in school, consumers,” Kim said. worrying Kim. “It’s important for staff to take their Kim Walker and her son. Page 7
Mipla Binna – A valuable resource for dealing with children’s hearing loss Finding out your child has was a huge disengagement rate of 40 to diagnosed hearing loss can be really 60 per cent from the hearing loss service, with difficult to cope with. and the medical and early intervention permanent pathway,” Selma said. hearing loss. Children’s Health Queensland has developed the Mipla Binna website to “After looking at the patient journey, we Staff from support Aboriginal and Torres Strait Islander found that we needed a simple, brief the Aboriginal families embarking on the Healthy Hearing and easy to understand resource that is and Torres Strait pathway. culturally appropriate.” Islander Health Unit recently attended The name Mipla Binna is a combination of Mipla Binna provides families with practical information sessions at Royal Aboriginal and Torres Strait Islander words; information on how to cope after a hearing Brisbane and Women’s Hospital, The Prince Mipla –Torres Strait creole meaning us, we or loss diagnosis, make informed choices Charles Hospital and Caboolture Hospital. ours, and Binna – Aboriginal word (from the about their child’s early intervention hearing North Queensland area) meaning ear. Mipla services and better cater to their child’s These sessions provided an important Binna therefore translates as Our Ears. individual, social and educational needs. professional development opportunity to build knowledge and capacity about the Community Engagement and Development The website includes video interviews of hearing loss medical and early intervention Officer Selma Kum Sing said the website families sharing their own experiences and pathway and how Mipla Binna can be used was designed to help Aboriginal and Torres offering advice for other families. to assist families in their healthcare journey. Strait Islander families navigate their Early diagnosis and access to early journey through a hearing loss diagnosis. To view the website, visit https://www. intervention is critical in making a difference childrens.health.qld.gov.au/mipla-binna “When profiling our families, we found there to the health outcomes for children The important test that all indigenous women should have Indigenous Health Worker said she was thankful Mellissa had made easy to do and so important for all eligible the appointment for her. women,” she said. Mellissa Malley knows the “I knew I was overdue and I am glad I did Women are also reminded to be ‘breast importance of good breast it,” Deborah said. “We can overcome how aware’ by getting to know the normal look health and each year actively we feel when it is time to have our breast and feel of their breasts. Dr Brazier said encourages Aboriginal and screen and we should not feel ashamed or women should have a talk to their doctor or embarrassed.” health worker if they notice any changes. Torres Strait Islander women to “The staff at BreastScreen are great and BreastScreen Queensland Services have a breast screen. understand that some ladies can get a little are located at North Lakes, Chermside, anxious. Kippa-Ring, Keperra, Indooroopilly and Working from the Aboriginal and Torres Brisbane City. Appointments can be made Strait Islander Community Health Service “I want to be around to watch my by phoning 13 20 50 or you can book online in Northgate, Mellissa arranges regular grandchildren grow up and having a regular breastscreen.qld.gov.au appointments for her indigenous clients breast screen is just one thing I and as a group they attend their nearest need to do to keep healthy.” BreastScreen Queensland Service at BreastScreen Queensland’s Chermside. Brisbane Northside Service “It is easier for the client if I pick them up Medical Director Dr Jane Brazier and take them to Chermside; and it provides said women aged 50 to 74 years them with a great incentive to go,” Mellissa are especially encouraged to said. make an appointment for their breast screen however all women “It is so important for all women to have a from the age of 40 are eligible for regular breast screen every two years but a free breast screen. A GP referral sometimes time and other life events can is not required. take over and we forget. “Family comes first for most “It is my job to keep our ladies informed Indigenous Health Worker Mellissa Malley, Nadine Chouffot with women, so finding time to look about important health issues such as daughter Katie are happy Deborah (right) had her breast screen after their health can be quite recently. Little Katie Chouffot, mum Nadine (middle) and Mellissa breast screening.” hard. Making an appointment Malley indigenous health worker (left) support Deborah (right) when Northgate Clinic client Deborah Schneider to have a free breast screen is she recently had her breast screen. Page 8
Free Wi-Fi at Caboolture Hospital It’s now much easier for patients “Best of all, it is completely free for all users and you don’t have to provide personal and visitors at Caboolture details such as an email address or other Hospital to stay connected with information to get online.” free Wi-Fi recently switched on The new service is an offshoot of the throughout the busy hospital. hospital’s Wi-Fi infrastructure and has been switched on at no cost to the hospital, Executive Director Dr Lance Le Ray said the patients or visitors. It is also available at exciting new addition to Caboolture Hospital Redcliffe Hospital and The Prince Charles would help patients stay up-to-date on Hospital. what’s happening with their treatment. Users are required to accept “Just like so many other locations such as Queensland Health terms and cafés and libraries, anyone at the hospital conditions before logging on. can now jump online using their smart Look for the ‘QH-FreeWiFi’ phone, tablet, laptop or device in seconds,” network on your device and Dr Le Ray said. follow the prompts to get online. “Many people stay connected these days Coverage and speeds will vary using email or internet apps such as across the hospital campus. Facebook and Messenger, which are all available. Jessica and Jane from the Emergency Department connect to free Wi-Fi now available at Caboolture Hospital. Multinational healthcare roadmap to be created in Inala The Hong Kong Hospital Authority has chosen Inala Primary Care (IPC), to host a delegation of nurses as part of an ambitious and competitive scholarship scheme. The visiting nurses will learn about IPC’s known as an authority on innovative ways responsible for more than one in 10 dollars approach to chronic disease and end of to manage chronic disease, particularly in circulating in our economy. life care, after the local GP practice was disadvantaged communities. “Someone over the age of 75 is twice as selected as the only medical provider in the Ms Johnson was awarded a Churchill likely to be admitted compared with another Southern Hemisphere to take part in hosting Scholarship in 2015 to spend three months adult. That can make life miserable for the government scholarship recipients. in five countries, including Hong Kong, to patient and financially crippling for the Following a study tour, which will visit study their models of care. government. multiple sites in addition to Inala, the The experience made her a huge advocate “On top of this, disadvantaged communities nurses will join Queensland peers at a for keeping people out of hospital by can have a life expectancy 20 years below forum facilitated by IPC to compare best improving community-based care through average - but there are things we can do.” practice in Hong Kong and Australia. The multidisciplinary healthcare teams made up group will then create a roadmap on future Ms Johnson said Hong Kong had already of nurses, mental health professionals, and collaboration to improve patient care in sent teams over to us to learn about how to non-clinical people such as social workers both countries. manage chronic disease in the community or even volunteers. based on the model we have developed IPC has been operating in Inala for over a “Most countries are facing a looming to better use our financial resources and decade, working hard to improve the health healthcare crisis due to an ageing improve patients’ lives. of local people, who suffer from chronic population,” Ms Johnson said. “Four in illness at a vastly higher rate and younger “Earlier this year we also hosted a five Australians have at least one chronic age than most Australians. delegation of clinicians from Tasmania who disease, such as diabetes or kidney wanted to learn about the models we have The medical practice has pioneered new disease, or a risk factor (the highest rate pioneered and piloted in Inala,” she said. models of community based care to help in any OECD country) and 50,000 die people manage chronic diseases, including prematurely each year. “From disadvantage comes an innovative diabetes and kidney disease, to improve advantage and I’d like to think we are “Chronic disease accounts for half of all GP quality and length of life. The IPC team also putting Inala on the map for all the right consultations and almost half of avoidable follows a pathway for their older patients to reasons as a beacon medical practice with hospitalisations. prepare them for end of life decisions that big ambitions to influence the healthcare will ultimately improve their future care. “The need for more ongoing medication, reform agenda at a national and even plus more hospital admissions mean international level.” IPC Chief Executive Officer Tracey Johnson is health is now Australia’s biggest sector, Page 9
OUT&ABOUT Brighton event Around 70 guests gathered to mark Close Despite coming across some the Gap Day at Brighton Health Campus, challenges during his stay, an important event to reflect on what we’re seeing staff wearing shirts with doing to improve the health of Aboriginal and Aboriginal and Torres Strait Torres Strait Islander people. Islander artwork made him feel at ease. Staff from across Metro North were privileged to hear four Elders share their A health panel also shared what stories and wisdom on ways we can work they were doing to close the together to close the health gap. gap. The panel consisted of: Aunty Brenda Kanofski shared her • Aunty Stella Wake (CISS experience as a patient at The Prince Charles Diabetes Service), Hospital. • Jodi Dyer (Ngarrama Redcliffe), “After spending so long in hospital, my Uncle Terry Williams, Aunty Brenda Kanofski, Director Paul Drahm, MNHHS mental health really suffered,” she said. • Peter Malouf (Indigeous Deputy Board Chair Dr Kim Forrester, Board Member Bonnie Barry, Aunty Cardiac Outreach Program), Minnie Mace and Uncle George Wano. “Seeing the Indigenous Hospital Liaison • Lynn Hoey (Sleep Scientist Officers at my bedside really brightened my TPCH), day.” • Danielle Herffernan (Renal Uncle Terry Williams also spoke about the Medicine RBWH), and importance of nurturing the mental health of • Clive Holloway (Paediatric Aboriginal and Torres Islander peoples. Audiology Caboolture Aunty Minnie Mace gave the audience Hospital). an insight into her experience with the The group captivated the Ngarrama Maternity service at Royal audience, in particular members Brisbane and Women’s Hospital (RBWH). of the Metro North Board who Torres Strait Islander Uncle George Wano asked the panel how the Board could help close the health care Toorabul Traditional Owner, Aunty gave a recount of his experience as a patient Maroochy Barambah performed the at RBWH and Gannet House. gap. Cultural Capability Officer Elwyn moving welcome to country for the audience. Henaway Indigenous Hospital Liaison Mark Budd, Sexual Health Program Manager Ronald Abala, IUIH Connect Aunty Brenda Kanofski, Indigenous Nurse Darsha Borthwick and IUIH Program Manager Helen RBWH’s Stephanie Community Liaison Officer Sandra Quelch, Service Improvement Officer Kelly Smith and Archibald and Annabelle Markwell and Project Officer Aleacha Administration Officer Chloe Marshall. Sayers. Paul, Kim and Uncle Terry Hopkins. Redcliffe Hospital event Redcliffe Indigenous Hospital Liaison Officer Rox-anne Currie coordinated a special Close Indigenous the Gap Day event at Redcliffe Hospital to Hospital Liaison coincide with the monthly staff BBQ. Officer Rox- anne Currie Many hospital staff took part in planting the and Redcliffe Sea of Hands in recognition of identities, Hospital cultures and history and signing the Close Executive the Gap Day pledge to reduce Indigenous Director Louise health inequality. Oriti plant a hand. Page 10
OUT&ABOUT Harmony Day Bright colours and traditional performers from across the world filled the Royal Brisbane and Women’s Hospital Atrium for annual Harmony Day celebrations. Harmony Day celebrates Australian multiculturalism and reinforces the importance of inclusiveness for all Australians. Staff, patients and visitors at RBWH were entertained by a diverse program of entertainment, including an Indigenous dance group featuring young students from Tullawong State School, Bolivian dance troupe and a traditional Chinese Dragon dance, all captivating the audience. refugee health, A large crowd was soon on hand to watch art therapy, and enjoy a brief glimpse into the diverse breast screening, traditions and cultures of people that now Indigenous call Brisbane and Australia their home. bush medicine, interpreter services Tasty international food from several and promoting a cultures was also available, including healthy start to life Ethiopian and Greek Baklava. for Maori and Pacific Islander families. A fashion show featuring designs from a local African designer was also popular. Market stalls provided valuable advice on a range of important topics including Community, Indigenous and Subacute Services social worker Luba celebrates her Russian heritage at Chermside Community Health Centre’s Harmony Day event. Ethian shines as Indigenous apprentice of the year Ethian Toby, a young man from our Ethian is from the Mununjali Indigenous community, has strived to and Gangalu tribes, and succeed in his career as a carpenter. recognises the outstanding and ongoing help and He began his apprenticeship in October support he has received from 2013, and is now a fourth year apprentice his mother, Rox-anne Currie, working for Community Solutions and will Father, Warren Toby, and his be finishing his apprenticeship at the end grandparents Sandra and of 2018. Glen Markwell. Ethian has always wanted to be a “I’m proud that I have carpenter and in the near future hopes achieved these goals, and to own and run his own carpentry that I am striving towards business. In 2015, he won the Indigenous a bright future for myself,” Apprentice of the Year, and won the award Ethian said. again in 2017. Ethian at the 2015 and 2017 awards The Prince Charles Hospital event A Close the Gap Day event was also held at Elder Terry Williams and Staff Specialist The Prince Charles Hospital on 15 March. Cardiologist Dr Scott McKenzie. Around 40 people attended an informative A tree planting ceremony was also held presentation aimed at clinicians. near the outdoor totem pole at rear of the There were presentations from Indigenous Common Good Café in recognition of Close Cardiac Outreach Program Manager Peter the Gap Day. Malouf and Indigenous Respiratory Outreach Care Program Manager Mandi Edwards, Page 11
Nicole embraces new Ngarrama Royal Caseload Manager role Ngarrama Maternity at Royal maternity care easier. Brisbane and Women’s Hospital Ngarrama Royal is a team of six midwives and an Indigenous Health Worker who has a new Caseload Manager. follow the women through their pregnancy, birth and for six weeks postnatally. Nicole Moller, from Bundjalung country in northern New South Wales, was recently Nicole said it’s important for patients to appointed to the role after two years of tick the box to identify as Aboriginal and/or maternity leave following the birth of her Torres Strait Islander so they can be given first son. the option to go through Ngarrama. Non- Indigenous women whose baby identifies Nicole has worked in the Ngarrama team can also access the service. Nicole Moller, Ngarrama Royal Caseload Manager since September 2014 and is excited to sink her teeth into her new role. “Even if a girl doesn’t want to go through the “It’s important to have those follow up Ngarrama service, we can still follow them checks from birth until two years.” “Working in the Ngarrama Royal maternity up through the pregnancy and post-natal service is great because we’ve been able to “It will be great when Phase 2 of Ngarrama care,” Nicole said. make really good relationships with women Family comes on board so we can refer to a and their families,” Nicole said. “Being an all-risk model of care, women can service with a seamless transition. Just the have the same midwife follow them through name, Ngarrama, is familiar – they don’t “I recognise the girls’ names that have their journey whether they have water birth have to start from the beginning to know a come back after I was on maternity leave. or caesarean.” new service.” They’re telling their family about it; I’m seeing referrals for sisters and cousins Nicole’s own birthing experience put her in In an ideal world, Nicole would love to see which shows how well regarded the service the shoes of the women she cares for. more Ngarrama Midwifery Group Practice really is.” teams up and running. “I started off low risk but ended up high Ngarrama Maternity provides a birthing risk,” she said. “We’re fully booked for May, June and July, and women are on a waiting list,” she said. “All our girls tend to birth together,” she joked, noting that they have several women due on the same day or very close together. Ngarrama Royal takes around 200 referrals per year. For Nicole, identifying as Aboriginal is important to her. “It’s my culture. It’s my background and it’s where I come from,” she said. “Now that I‘m older I want to know more about my roots. I had a yarn with Nan the other day and she told me that at one point Aboriginal women weren’t allowed to birth inside the Tenterfield Hospital and they had to birth on the veranda of the hospital! “Knowing my history and culture helps me connect on a deeper level and provide the best service I can for our mob.” Members of the Ngarrama Royal team Karen Bennet, Nicole Moller, Hannah McBryde and Sonita Guidice. service for Aboriginal and Torres Strait “I had Kelly Smith follow up for six weeks Islander families that is culturally post birth. Even being a midwife, it was appropriate. totally different being on the other end There are often more barriers to accessing of it. It was really good to have the extra maternity care for Indigenous families support.” because of the history of what has Now in her new role of Caseload Manager, happened at hospitals; perhaps a family or Nicole has already been getting out to friend has had a bad experience in the past, Indigenous community events to meet or hospitals are associated with dying and a women and catch up with past patients. pregnant woman is not sick. “We currently refer to Child Health and GPs The Ngarrama team makes accessing after our service concludes,” she said. Page 12
Metro North Hospital and Health Service Word of CISS Reconciliation the Month: Action Plan Launch 2018 “Gudamulli ” Staff and community members are invited to attend the official launch of the Community, Indigenous and Sub-acute Services (CISS) Reconciliation Action Plan. Gudamulli is CISS is the first directorate within Metro North to have its own RAP. The 2018 theme – Don’t Keep History a Mystery – encourages all Australians hello in the to explore our past, learn more about Aboriginal and Torres Strait Islander Darumbal The launch will be held during National Reconciliation Week (27 May – 3 June), an important time to appreciate and learn more histories and cultures, and develop a deeper understanding of our national language about Aboriginal and Torres Strait culture, traditions, achievements, and shared story. group from histories, whilst recognising two significant events in Australia’s history – the successful The celebration will include traditional dancing and presentations on how Rockhampton. 1967 referendum, and the High court Mabo decision. we can all contribute to reconciliation within CISS. Pronounced Good-a-ma-lee Date Monday 4 June 2018 is a common Time 12.00 – 2.00pm greeting for this Location Brighton Health Campus Auditorium, 449 Hornibrook Hwy, Brighton QLD 4017 area. RSVP by Monday 28 May to A_TSIHU_MNHHS@health.qld.gov.au Program 12.00 – 12.30pm Lunch and networking 12.30pm Welcome to Country 12.45pm Official Launch of CISS RAP 1.00 – 1.30pm Traditional dancing 1.30pm – 2.00pm Presentations on how we can all work together towards reconciliation at CISS Artwork by Ronald John Abala WULUKANTHA – “little spirit man”. Proudly sponsored by: Page 13
IN FOCUS IDENTIFICATION: It’s your right to a healthier life The Accurate Indigenous Identification campaign is designed to highlight the importance of Aboriginal and Torres Strait Islander patients to identify when accessing Metro North Hospital and Health Service hospitals and facilities. Hugo Ribeiro, Complex Chronic Disease Team The Prince (North Lakes Health Precinct) Charles Hospital “We’re all active members of Physiotherapist the community. We encourage “It’s important for Indigenous clients to access our us as clinicians service. We make our environment and as healthcare as welcoming and as supportive professionals as we can. The Indigenous healing to cater to those garden out the front of the centre is needs specifically less clinical and more welcoming. If of Aboriginal and Torres Strait Islander we’re not welcoming from the start, patients. We’re here to provide the best we can’t welcome clients in. We’d like medical service in order to close that gap to encourage younger clients to the further and further so that everyone is equal Left to right Michelle Bamford/Louisa Hammerslag/Anna North Lakes Community Centre.” in terms of healthcare here in Australia.” Weldon/Di Green/Amanda Cleal A Day in the Life of Brian Warner 1. Can you provide details about 4. Can you tell us more about the where you come from and your family MNHHS Aboriginal and Torres Strait history? Islander Workforce Development and My mum’s waters broke on the goods train Employment strategy? between Brisbane and Charleville. Thankfully The aim of the strategy is ultimately to she made it to Charleville which is where I was help close the gap. We plan to create born. I’m a descendent of the Kabi Kabi and apprenticeships and entry level jobs Wakka Wakka tribe on my mum’s side and for Aboriginal and Torres Strait Islander Barumgum on my dad’s side. people, provide upskilling and leadership opportunities and create pathways into 2. What does your role involve? university. My title is Senior Project Officer and I’m working on the Indigenous Workforce 5. We have six new Indigenous school- Strategy. My role is to increase Indigenous based administration trainees at Metro employment up to three per cent to reflect the North. Can you tell us a little more did it to raise money for The Leukaemia national percentage of the population target. about this initiative? Foundation, Heart Foundation, Cancer 3. How long have you worked with the Students from Kedron State High, Kelvin Council and Save Sight. We ran 33km per Grove College and Ferny Grove State High day for 18 days of the 21 day journey. It was Aboriginal and Torres Strait Islander commenced a Certificate III in Business in a lot of fun. Health Unit, and what did you do April. They will spend one day a week in prior? 7. You’re a traditional owner of Kabi various roles in the Metro North office for the I started late February. My role is within the next two years. Kabi country. Tell us about your MNHHS Chief Executive’s office but I link into native title application and why it is the A&TSIHU. I’ll provide them cultural mentoring and help important to you and your mob. build a pathway towards further study. The I previously worked for the Federal students also have a mentor from Aboriginal Our native title application is important Government for Centrelink where I won an Employment Strategy and a workplace buddy because we become the designated rightful Outstanding Public Service to the Community for extra support. It’s really exciting and I owner of the area. award. I also worked for the Australian Tax can’t wait to see what the kids do with the Office where I helped develop a successful 8. Are there any other interesting experience. Indigenous recruitment program called facts you can share about yourself? Evergreen. 6. We hear you once ran from Cairns I was on Hot Seat Millionaire about three to Brisbane. Can you tell us about this years ago. I didn’t win anything but it was a My training is in intelligence and I worked experience and why you did it? good experience. I played in the Aboriginal as an Intelligence Officer for many years. under 17s rugby team for Queensland. As a Perhaps my best skill is my ability to extract When I was 16 I ran a relay with three high young boy growing up, I always wanted to information from someone! school friends from Cairns to Brisbane. We be a spy. Page 14
CALENDAR OF EVENTS Vision To ensure that all Aboriginal 26 MAY 1 JULY and Torres Strait Islander NATIONAL SORRY DAY THE COMING OF THE LIGHT people within the Metro National Sorry Day is commemorated FESTIVAL North Hospital and Health each year to acknowledge the Stolen The Coming of the Light Festival marks the Service catchment and Generations. This day gives people day the London Missionary Society first beyond, have equitable the chance to come together and share arrived in Torres Strait. The missionaries the steps towards healing for the landed at Erub Island on 1 July 1871, access to health services that Stolen Generations, their families and introducing Christianity to the region. are culturally appropriate and communities. This is a significant day for Torres Strait culturally safe. Islanders, who are predominantly of Stolen Generations refer to Indigenous Christian faith, and religious and cultural Australians who were forcibly removed from Mission ceremonies are held annually across Torres their families and communities. Strait and mainland Australia. 27 MAY To increase health services 8TH – 15 JULY ANNIVERSARY OF 1967 REFERENDUM NATIONAL NAIDOC WEEK for Aboriginal and Torres In 1967, over 90 per cent of Australians NAIDOC is a celebration of Aboriginal Strait Islander peoples voted in a Referendum to remove clauses within the MNHHS area and Torres Strait Islander cultures and an from the Australian Constitution which discriminated against Aboriginal and Torres opportunity to recognise the contributions and to urban, and rural and of Indigenous Australians in various fields. Strait Islander Australians. Its origins can be traced to the emergence remote communities across The Referendum also gave the of Aboriginal groups in the 1920s which Queensland in order to Commonwealth Government the power sought to increase awareness in the wider improve health outcomes to make laws on behalf of Aboriginal and community of the status and treatment of Torres Strait Islander people. Indigenous Australians. All Australians are and contribute to the Council encouraged to participate in NAIDOC Week of Australian Governments’ 27 MAY – 3 JUNE activities. (COAG) Close the Gap NATIONAL RECONCILIATION WEEK initiatives. 4 AUGUST Each year National Reconciliation Week We will do so by delivering celebrates the rich culture and history of NATIONAL ABORIGINAL AND TORRES STRAIT ISLANDER CHILDREN’S DAY high quality and culturally the first Australians. National Aboriginal and Islander Children’s safe holistic health care It’s the ideal time for people to join the reconciliation conversation and to think Day (NAICD) was established by the to our Aboriginal and Secretariat of National Aboriginal and about how to turn around the disadvantage Torres Strait Islander Islander Child Care in 1988. Each year, experienced by many Aboriginal and Torres Secretariat National Aboriginal and patients, families and their Strait Islander people. Islander Child Care (SNAICC) has a theme communities accessing our for Children’s Day to highlight a significant hospitals and facilities. 3 JUNE issue, concern or hope for Aboriginal and Torres Strait Islander children. MABO DAY Mabo Day celebrates the High Court’s historic judgement delivered on 3 June 9 AUGUST Core Values 1992, accepting the claim from Eddie Mabo INTERNATIONAL DAY OF THE and the other claimants that their people • To be committed, honest WORLD’S INDIGENOUS PEOPLES had occupied the island of Mer before the and work together for our International Day of the World’s Indigenous arrival of the British. People aims to make the voices of Aboriginal and Torres Strait Indigenous peoples heard more clearly Islander people around the world and to protect the rights • To advocate for positive of Indigenous peoples and improve their situations with respect to their lands, health outcomes languages, livelihoods and cultures. This • To display respect and day is also to strengthen international dignity to our patients and cooperation for the solution of problems faced by Indigenous people in such areas their communities as culture, education, health, human • To respect our patients rights, the environment and social and cultural beliefs and economic development. understand their needs Page 15
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