Supplementary Materials - 2nd Quarter FY2021 - August 10, 2021 Vision Inc. TSE 1st Section 9416
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2nd Quarter FY2021
Supplementary Materials
August 10, 2021
Vision Inc.
TSE 1st Section： 9416
1
Copyright(C) 2021 VISION INC. All Rights Reserved.
Company Overview
Copyright(C) 2021 VISION INC. All Rights Reserved. 2
VISION INC.
Code 9416 Operation Bases and Affiliates
(1st Section of the Tokyo Stock Exchange)
Domestic Affiliated Companies： 6
Incorporated December 4, 2001 Domestic Operation Bases： 12
(Founded June 1, 1995)
Domestic Airport Counter： 19
Management To Contribute to the Global Information
Global Affiliated Companies： 12
Philosophy and Communications Revolution
Korea, USA (Hawaii), Hong Kong,
Head Office 5F Shinjuku i-Land Tower, 6-5-1 Nishi- Singapore, Taiwan, UK, Vietnam,
Shinjuku, Shinjuku-ku, Tokyo 163-1305 China (Shanghai), France, Italy,
USA (California), New Caledonia
Number of 712 (120)
Consolidated Domestic: 641 (118)
Employees Global: 71 (2) Vision Inc.
(Average temporary (As of June 30, 2021) Best Link Inc.
Members Net Inc.
employees)
Alphatechno Inc.
GLOBAL WIFI.UK LTD BOS Inc.
Affiliated Domestic: 6 Global WiFi France SAS
Vision Ad Inc.
Vision Digital Marketing Inc.
Companies Global: 12 Vision Mobile Italia S.r.I. VISION MOBILE USA CORP.
上海高效通信科技有限公司
(As of June 30, 2021) Vision Mobile Korea Inc.
Vision Mobile Hong Kong Limited Vision Mobile Hawaii Inc.
Business GLOBAL WiFi VISION VIETNAM ONE MEMBER 無限全球通移動通信股份有限公司（台湾）
Information and LIMITED LIABILITY COMPANY
Communications Service GLOBAL WIFI.COM PTE. LTD.
VISION MOBILE NEW CALEDONIA
Affiliates, Purchasing / Operation Bases
Purchasing / Operation Bases
System Development Center (Offshore)
Copyright(C) 2021 VISION INC. All Rights Reserved. 3
History and Sales Change
25th anniversary 2020
Changed the market to the 1st Section of
Started GLOBAL the Tokyo Stock Exchange in Dec. 2016 2016
WiFi business
Listed with “Mothers” of the Tokyo
Stock Exchange in Dec. 2015 2015
Started domestic
Wi-Fi router
rental business
2012
Started
broadband
business
2010
Started company
cellphone
2008
business
2007
2006
2005
2004
Started Internet Irregular
advertising 2003 period
business due to
changes
Founded in fiscal
Started international telephone service
year-end
sales business for South American people
1995 who live in Japan
Copyright(C) 2021 VISION INC. All Rights Reserved. 4
Our Core Strategies
Offer just the right value to realize sustainable growth
Niche & Focus Price & Quality Up/Cross selling
strategy leadership strategy strategy
Discover the challenges create Production efficiency is Pick up new needs for information
in the niches of the evolution in thoroughly pursued. and communications services and
information and communications, Realize by improving continuously offer services at
and develop new markets. organizational structure and reasonable prices at the right
Focus management resources business speed. time.
on carefully selected targets, While maintaining high quality of Build a long-term relationship
and refine our services. service, demonstrate price with customers.
competitiveness surpassing
competitors.
✓ Overseas travelers ✓ Productivity, price advantage ✓ Original CRM
✓ Startup companies ✓ Service quality evaluation ✓ Subscription-based business
✓ Teleworking Copyright(C) 2021 VISION INC. All Rights Reserved. 5
Business Summary
Copyright(C) 2021 VISION INC. All Rights Reserved. 6
Two Business Segments
“GLOBAL WiFi” Business Information and Communications
Provide anytime, anywhere, safe, secure Service Business
and comfortable mobile internet Provide the most suitable information and
environment all over the world. communications-related products and
Wi-Fi router rental service. services tailored to the stage and needs
Connectable with multiple users and multiple of the company since starting business.
devices (companion, smartphone, laptop, etc.). Our own sales structure, CRM.
Web marketing × Sales rep × CLT (Customer
Loyalty Team)
.com
Telephone Cellphone Office Website Security Electric Cloud App
Line Support Automation Support Power Service
Order and payment Receive router Use overseas Return router Arrangements (SaaS)
Copyright(C) 2021 VISION INC. All Rights Reserved. 7
“GLOBAL WiFi” Business
Business Model/Competitive Advantage
Less Expensive Maximum cost benefits -89.9%
Fixed-rate From JPY300/day Japanese cellphone companies’ fixed-rate discount comparison
Available in over 200 countries and regions worldwide, leading the
Areas
industry in the number
High-speed communications in partnership with telecom carriers around
Comfortable
the world
Join from Sep. 2019.
Secure; 47 support bases available 24 hours a day, 365 days a year, One of the world’s largest
Safe / Secure
around the world mobile telecom business
associations that links
Counter Number of airport counter is the industry’s largest class more than 750 mobile
telecom carriers and 400
Corporate Sales Uptake ability of corporate needs related industrial
operators worldwide.
Customers Number of users is the largest in the industry
Direct website
Settlement service
telecommunications
Apps
End Users
Affiliates
Vision Group
Data EC mall Payment
providers
companies
Corporate sales
Worldwide
communication
service Partners
Airport counters
Shipping
Return
Payment Rental fees
Copyright(C) 2021 VISION INC. All Rights Reserved. 8
Comparison of Overseas Internet Connection
Means ①
“Global WiFi” “NINJA WiFi” are competitive in safety, security, comfortability,
and price.
Users are unwilling to share their own data traffic with others, but they are less
reluctant to share a rented Wi-Fi router with others (They tend to share it with two or
three people in case of independent travel). * Based on our research and standard.
Means Price Area Speed Management Security
○ ○ ○ ○ ○
Partnering with overseas high quality ISP - to offer the fastest connection speed
in the area, reasonable price, security and usability.
Roaming
(Telecom carriers’
× △ △ ○ ○
fixed-rate) There are problems with price and quality.
(It costs from about JPY980 to JPY2,980/day, and it may cost more expensive.)
Prepaid SIM
(Purchased
△ △ ○ × ○
overseas) Need knowledge to manage. (Local purchase, issues with data capacity, and
periodical charge is required, etc.)
Free Wi-Fi Spot ○ × △ ○ ×
(Hotel, Café, etc.) Problem with coverage (with limited communication area), speed (depending on the
user’s communication environment and traffic conditions), and security.
Copyright(C) 2021 VISION INC. All Rights Reserved. 9
Comparison of Overseas Internet Connection
Means ②
Roaming
Com- Free Wi-Fi Spot /
Wi-Fi router rental parison (Telecom carriers’
Hotel Wi-Fi
fixed-rate)
JPY980-2,980/day
Need to check in advance the Free Wi-Fi spot Free
JPY300-2,170/day
contract details, compatible Accommodation fee (Hotel
* Round-the-world plan JPY2,980/day Fee
Apply for rental on the website. models, and settings, etc. Wi-Fi included) or JPY500-3,000
according to the plan. Hotel Wi-Fi ＋accommodation fee
* Depending on your mobile carrier
Fixed fee and stable speed
Full security and compensation Easy to use
You can use it comfortably thanks to the Advan- Easy to connect Area is limited, but it is provided free
fixed fee. tage * Tethering is also available. of charge in many places, and it is
Choose the communication capacity easy to connect.
according to your situation.
Expensive Be careful about
More luggage Dis- Fee is more expensive than those for unauthorized access
Wi-Fi rental. It is easy to use, but it has some
Need to carry a Wi-Fi router in addition to advan-
If the setting is wrong for data risks of virus infection and personal
your smartphone. tage roaming, the fee can be more information being stolen by
expensive. unauthorized access.
If you connect the Internet at a stable Communication area is
speed without worrying about additional limited, but you want to
charges
(You can use it with several people at a If you want to connect the save money.
Reco-
lower fee by splitting the bill) internet easily It is for users who only
mmend
Available anywhere. with your own device need to connect the
No worry about busy access and overseas Internet in a
difficulty to connect. limited amount of time.
Copyright(C) 2021 VISION INC. All Rights Reserved. 10“GLOBAL WiFi” Business Profit Structure
Items Summary
Overseas
Regular rental：
Rental fee per day × number of days used
Average: JPY1,000/day, Average number of days used: 7 days
Options available such as insurance, mobile battery, etc.
Sales GLOBAL WiFi for Biz：
Monthly basic charge (JPY2,167) + data communication fee (plan) × number of days used
Use service in Japan (Domestic option for teleworking)
Domestic (in Japan)
Rental fee per month (available for rental from 1 day)
Average: Approx. JPY5,000/month, Average days used: 1.5 months (45 days)
Data communication (telecom carriers in the world)
Terminal price (mobile Wi-Fi routers)
Cost of sales
Recorded as rental asset (recorded by depreciation over 2 years)
Outsourcing (commission paid to sales agents), etc.
Personnel, advertising, shipping delivery, business consignment, credit
card payment, etc.
SG&A expenses Operation and rent of shipping centers, airport counters, customer
centers, etc.
Other SG&A expenses, etc.
Copyright(C) 2021 VISION INC. All Rights Reserved. 11Utilize “CLOUD Wi-Fi Router”
- Maximize Convenience and Cost Efficiency -
A Wi-Fi router with next-generation communication technology that manages SIM
on the cloud.
No need to insert/change SIM physically.
Communication lines of the world are available with only one device.
The device settings can be adjusted remotely in the case of communication failure.
The plan (data capacity) can be changed during the rental term.
Make the most of the characteristics of the CLOUD Wi-Fi router.
Convert the Cloud Wi-Fi router used for overseas communication service to the domestic Wi-Fi router.
Since a physical SIM card is not inserted in the router, it can be assigned to other routers depending on
the communication status.
* It can be operated even in the case that the number of rentals is more than the number of SIMs
(efficient operation of communication costs).
You can use it
Store SIMs all
immediately over the world
after turning on the cloud
on the power!
Copyright(C) 2021 VISION INC. All Rights Reserved. 12Expand Service Areas for Unlimited Plan
- Competitive Advantage When Recovering Travel -
Recently we tend to consume large amounts of data communication
capacity, such as diversified smartphone apps, transmission and reception
of large-volume images and videos, and SNS posting.
Popular to share with multiple people such as friends and family members, and to use multiple devices
(smartphones, tablets, laptops, etc.) for business.
Expand the service areas and plans, responding to requests for the plan that can be used without worrying
about data capacity and long-term use (extended overseas business trip period due to COVID-19).
Increase choice ratio of unlimited plan ⇒ Improve ARPU.
Changes in the number of service
countries
Feb. 2019 4 Mar. 2020 74
Jun. 2019 71 Jun. 2020 91
Sep. 2019 72
Dec. 2019 73
Further expanded the coverage area.
Limited to travelers over 30 days
Data Start offering an New
capacity
unlimited plan
Long-term discount
Further expanded Available in
the coverage area.
91 countries
Copyright(C) 2021 VISION INC. All Rights Reserved. 13Airport Counter and Smart Pickup
Receive and return at domestic 17 airports, 34 counters, 36 Smart Pickup units, and return BOX.
Installed automatic pick-up lockers at 11 airports.
Smart You can receive Automatic
Pickup pick-up locker
in 10 seconds.
The service level is optimized according
to customer.
Available at Haneda, Narita, Kansai, and other airports!
Eliminate waiting time for customers who do not need explanation such as repeaters (Utilize Smart Pickups).
Airport staffs respond to customers who need explanation (Utilize airport counters).
The highest number of airport
counters in the industry
At the airport By delivery Overseas destination
Receive and Return according to At a convenience store
customers needs
Airport and other places to receive/return in Japan
Hokuriku/Koshinetsu Hokkaido/Tohoku
Niigata Airport New Chitose Airport★
Hokkaido/Tohoku
Komatsu Airport★ Asahikawa Airport
Kyushu/Okinawa Sendai Airport
Fukuoka Airport★ Kanto
Hokuriku/Koshinetsu
Kita-kyushu Airport★ Narita Airport★
Oita Airport Haneda Airport★
Miyazaki Airport SHIBUYA“CHIKAMICHI”
Kanto
JR Miyazaki Sta. Tokai/Kansai
Kyushu/Okinawa
Kagoshima Airport★ Kansai Airport★
Naha Airport Chubu Airport★
Tokai/Kansai
Miyako Shimojishima Airport★ Itami Airport★
★Available for automatic pick-up lockers
Copyright(C) 2021 VISION INC. All Rights Reserved. 25Smart Strategy
Automatic pick-up locker Self check-in KIOSK terminal Immediate customer
(Multi-language available and identification counter
settlement function) (QR code reception counter)
You can receive in 10 seconds
without waiting.
Smart Pickup
(Automatic pick-up locker) Reception Standby
Smart Pickup Smart Entry Smart Check
Shorten waiting time No congestion Improve convenience
Improve CS Increase sales
Evolve to more convenient, comfortable, relieved counters that meet each customer’s needs,
responding to the increase in the number of rental (delivery) and optional services (compensation
service, accessory etc.), for Japanese traveling overseas and foreign visitors to Japan.
Copyright(C) 2021 VISION INC. All Rights Reserved. 15Online Order System just before Departure
(Smart Strategy × CLOUD WiFi × Database）
Smart Strategy CLOUD WiFi Database
Collaboration Collaboration
Collaborate with each effort to further improve convenience
Acquire departing passengers on the day.
⇒ Increase number of users.
* Respond to WEB application in front of the airport counter
instantly in collaboration with the database.
Copyright(C) 2021 VISION INC. All Rights Reserved. 16Expand Tabi-naka Services (Services during Travel)
Expand Tabi-naka services (including options), responding to customer
requests.
Support safe, secure, and comfortable travel.
Emergency location information service
Mobile battery
Advertising Translation device Add data capacity
(destination information) (pocketalk, ili) during travel
Total data Add data
capacity is 0 capacity
Transit
GoPro HERO8 Mini photo
printer
Damage Submerged Lost Theft Noise canceling
earphones
360° camera
Belongings Delay Ultralight folding umbrella
Insurance
Copyright(C) 2021 VISION INC. All Rights Reserved. 17Travel Related Service Platform
Use existing customer base and provide useful information/services to
solve problems during overseas travel.
Overseas
travelers
In Japan, total approx. 4.06mn people/31.22mn nights
Outbound (approx. 3.47mn people/24.29mn nights) + Inbound (approx.
0.99mn people/6.93mn nights) ＊ FY2019 results, our research
Advertising
revenue ARPU
Useful information
improvement Useful services improvement
(Media)
Promotional materials Airport counter Optional services that are convenient when traveling
(included flyers)
Insurance, coupons, shop & duty-free shop, hotel & minpaku,
tours, rental cars & limousine, tourist attractions, etc.
《Reference》
Settlement platform FY2018 results:
approx. 3.6mn people/25.22mn nights
・Outbound... approx. 2.82mn people
/19.76mn nights
Guide customers to allied partners ・Inbound… approx. 0.78mn people
/5.45mn nights
Copyright(C) 2021 VISION INC. All Rights Reserved. 18Pick up at Convenience Store
- Gaining Competitive Advantage When Travel Recovers -
Based on your convenience, another option is added: you can pick-up a Wi-Fi router at
Seven-Eleven throughout Japan (excluding Okinawa) near your workplace or home.
Provide an option to avoid crowded places such as airport counters.
You can pick it up even at midnight if the store is open.
You can pick up
at Seven-Eleven near
you.
At Seven-Eleven Ready-to-go
near you
At anytime
in advance
You can pick it up at You can pick it up even at You don’t need to wait at the
Seven-Eleven near you. midnight if the store is open. airport counter.
Copyright(C) 2021 VISION INC. All Rights Reserved. 19Expand Unmanned Stores
- Gaining Competitive Advantage When Travel Recovers -
Increase unmanned stores with vending machines.
Where are they set up? (As of end of Jun. 2021)
At Kita-kyushu airport, Miyako Shimojishima Airport
* Plan to add more in the future.
What type of machines are set up?
Smart Pickup + Return BOX
(Available for pick-up and return)
Features
Non-face-to-face receipt without waiting at the
airport counter even during busy seasons (for
repeaters who do not need explanation, and effective
against COVID-19).
Available 24 hours a day including early in the morning
and late at night, when there are needs, but it is
difficult to secure personnel.
Also set up vending machines for pre-paid SIM for
domestic use mainly for foreign travelers visiting
Japan and those who are temporarily back to Japan.
Possible to add touch points in a small space and at
low cost (convenience improved and profits increased).
Copyright(C) 2021 VISION INC. All Rights Reserved. 20“GLOBAL WiFi” Business Rental Number Change
Our Wi-Fi rental service penetration ratio (Japan) *
17.3%
Overseas use share (Outbound: Japan ⇒ Overseas) 14.9% 15.3%
Domestic use share (Inbound: Overseas ⇒ Japan + Japanese) 11.7%
Share in the Japanese market (Out + In) 8.6%
8.3%
6.4% 7.1%
4.4% 2.7% 4.7% 5.8% 7.8%
2.0% 1.4% 3.5%
0.4% 2.9%
0.3% 2.1% 2.2% 2.5% 3.1%
0.0% 0.2% 0.7% 1.2%
FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020
283 139
Annual rental number (Unit: 10 thousand）
7 Rental number 3
* Usage number of “GLOBAL WiFi for Biz” is not included. (2Q cumulative change)
Overseas business (Except for use in 223 59 28
Japan, Overseas ⇒ Overseas)
Domestic use (Inbound: Overseas ⇒
6 96
Japan + Japanese) 3
Overseas use (Outbound: Japan ⇒ 165 40
Overseas)
6 73 18
3 60
114 28
6 96 49 12 1
78 19 216 1 2 106
39
51 4 175 8 29
9 75 0.9
1 130 64
24 3 88
57
5 1 46 64 38
29 37
4 22 30 0.3
FY2016/2Q FY2017/2Q FY2018/2Q FY2019/2Q FY2020/2Q FY2021/2Q
FY2012FY2013FY2014FY2015FY2016FY2017FY2018FY2019FY2020 cumulative cumulative cumulative cumulative cumulative cumulative
* Create from Japan Tourism Agency material and our research. Copyright(C) 2021 VISION INC. All Rights Reserved. 21“GLOBAL WiFi” Business Market Size
Inbound (Foreign visitors to Japan) Overseas travelers in the world
Approx. 31.88mn people for a year. (Number of international tourist arrivals)
* Results in FY2019 A huge market of 1.46bn people.
Approx. 4.11mn people for a year. * Results in FY2019
* Results in FY2020 (due to COVID-19)
In 2020, the number of overseas travelers
Government’s target
60mn people in 2030 decreased by 1.0bn from the previous year.
Announced by UNWTO Japan Office on February 15, 2021.
(bn people)
Outbound (Japan → Overseas) (10 thou. people)
1.80
Approx. 20.08mn people for a year.
* Results in FY2019 6,000 Forecast
Approx. 3.17mn people for a year. 1.46
* Results in FY2020 (due to COVID-19) 1.40
1.33
Government’s 1.24
1.19
target 1.14
1.10
1.04
1.00
Inbound 3,188
Outbound 3,119
2,869
1,9732,403
1,341
835 1,036
621
1,699 1,849 1,747 1,690 1,621 1,711 1,788 1,895
2,008 1,900
411
317
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 ～ 2030 2011 2012 2013 2014 2015 2016 2017 2018 2019 ～ 2030
Create from JNTO materials, Reiwa1 edition tourism white paper, and the materials released by UNWTO
Copyright(C) 2021 VISION INC. All Rights Reserved. 22Information and Communications Service Business
Growth Strategy (Competitive Advantage)
Have new dealings with one company in ten companies* that are newly established within
Startup the year in Japan
Companies The number of national corporate registration ... 118,999 (2020)
Source: Ministry of Justice
WEB Strategy Ability to attract customers due to our own WEB marketing (Internet media strategy)
CRM (customer relations/continuous dealings) strategy, our own know-how
Customer Loyalty Maximization of continued revenue ＝ Stock business
Additional sales with high productivity (up/cross selling)
Products and services that lead to customers’ “sales improvement”, “cost reduction”,
“efficiency improvement”, “communication activation”, and “DX promotion” (Products
Products and that are less affected by the economy)
services We have multiple business segments (each product), and the business structure can be
changed according to the situation (economic conditions, trends, etc.) (a flexible business
structure).
.com
Telephone Line Cellphone Office Website Support Security Electric Power Cloud App
Arrangements Support Automation Service
(SaaS)
* Total number of companies established within 6 months (including sole proprietors), starting business with us (our research)
The number of acquisitions will depend on the fluctuations in handling services and products.
Copyright(C) 2021 VISION INC. All Rights Reserved. 23Information and Communications Service Business
Profit Structure
Summary
Items Fixed-line phones, cellphones, electric power,
OA equipment (multifunction printers,
business phone system), website, and
etc.
security
Business brokerage fee (Brokerage Sales price
commission) Paid by leasing and credit companies
Sales Renewal commission (according to customers’ Maintenance fee
usage situation) Paid by the manufacturers and factoring
Paid by telecom carriers and primary sales agents
Terminal prices (cellphones) Equipment (OA equipment, and security)
No cost of sales for fixed-line phones arrangements Paid to the manufacturers
Cost of and electric power Outsourcing (commission paid to sales
sales Paid to telecom carriers and primary distributors agents), etc.
Outsourcing (commission paid to sales agents),
etc.
Personnel expense
SG&A Advertising expense (website, etc.)
expenses Rent for call centers, etc.
Other SG&A expenses, etc.
Copyright(C) 2021 VISION INC. All Rights Reserved. 24Information and Communications Service Business
Market Size
Number of incorporation registrations (total) ： Number of registration of transfer of head office
118,999 and branch (total) ：162,475
Approx. 120 thousand companies annually. Approx. 160 thousand companies annually.
(Continued increase trend due to aggressive establishment (Excluding the number of offices transferred that are not
and corporate support by the government) obliged to apply for registration)
Attract customers utilizing the know-how of web Cover change procedures, etc. on addition and relocation.
marketing with approx. 15 years experience. Up/cross selling by advanced operations of Customer
Target newly established companies. Loyalty Team (CLT).
(10 thou.)
11.8 11.6 11.8 11.8
11.1
11.4 16.2
10.6
14.2 14.4 14.5
9.6 13.7 13.9
9.1 13.3 13.0 13.0 13.1
8.9
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Copyright(C) 2021 VISION INC. All Rights Reserved. 25Information and Communications Service Business
Business Model
“Vision Hybrid Synergy model” Existing users
Sales improvement
needs
The business model built for 26 years since its Up selling Cost reduction
Cross selling
foundation has been developed to all (Pull)
needs
Efficiency
businesses such as “GLOBAL WiFi” business. improvement
Corporate sales strength (structure, know-how, CLT Communication needs
various sales channels) Cross selling Improve customer activation needs
Up selling satisfaction
DX promotion
Multi-job
Apparent needs that promotion Membership
customers are aware of User relationship
strategy Existing users
Enhance Subscription
Management
Develop new
Marketing escalation promotion
Strategy Promote productivity
.com websites, Video DX promotion
customers Landing Assets improvement
pages (LP) marketing
(Pull) Analyze customer
SNS&email Big data Improve gross profit,
Strategy attributes
marketing gross profit margin
Global
Targeting planning and absolute amount
DX promotion
marketing marketing Strategic investment Improve
(M&A, alliance) procurement
Sales improvement Sales Improve
needs In-house SaaS average value
promotion (escalation, visits,
Cost reduction acquisitions)
Existing users
needs Efficiency DX promotion
Potential needs that
Up selling
improvement Enhance Enhance sales, Cross selling
customers are
needs unaware of partner, FC telemarketing
Communication (Push)
Sales contact
activation needs
center
DX promotion
Develop new customers Definite targeting, timing
(Push)
sales, Life Time Value
New users Copyright(C) 2021 VISION INC. All Rights Reserved. 26Information and Communications Service Business
Customer Service
Create values with advanced operations
Customer Loyalty Team (CLT)
From delivery procedure to after-sales follow-up
Covers a wide range of operations
Customers
Sales rep Customer Loyalty Team
Proposal Subscription and Delivery After-sales
Contract procedure follow-up
Decide
Arrange schedule
in details Support Hearing
Various Installation Provide
arrangements Delivery information
Copyright(C) 2021 VISION INC. All Rights Reserved. 27Information and Communications Service Business
“High Efficiency” Marketing
“High efficiency” marketing with combined three factors:
web marketing × sales rep × CLT
New Existing
customers customers
Hear
Acquire highly
customers’
reliable actual
issues and
demand
Proposal needs
with high
precision
Cooperation Cooperation
Web marketing Customer Loyalty
team Team (CLT)
Sales rep
Copyright(C) 2021 VISION INC. All Rights Reserved. 28Information and Communications Service Business
Escalation (Cooperation among Divisions, Customer Referral)
Organization culture that creates continuous evolution
○たゆまぬ進化を生みだす組織カルチャー
High productivity generated by escalation system (cooperation among
事業部間連携（エスカレーション）が生みだす高い生産性
divisions and customer referral)
Customers
Improve productivity through flat and open culture,
and the “escalation system” promoting cooperation among divisions
Cooperation
Cooperation Cooperation
Cooperation
Copyright(C) 2021 VISION INC. All Rights Reserved. 29Information and Communications Service Business
Subscription-based Business Model
Subscription-based Business Model
Provide optimum solutions according to the growth stage, continuing to stay close to
the growth of customer companies.
Structure that accumulates profits by our original know-how CRM (customer
relations/continuous dealings). Offer products and services
suitable for the business
environment
Offer OA equipment Offer in-house products Optimum
and website support, and services solutions
etc. suitable for the Consulting services suitable
business environment Optimum for the business growth
Consulting services solutions stage
Optimum suitable for the Further growth
business growth stage
solutions stage
Early growth Increase employees
stage coming from business
expansion
Startup (Add communication
Increase employees
stage coming from business lines, and numbers
expansion of units, etc.)
(Add communication
lines, and numbers
of units, etc.)
Current main targets Future targets
“Reserves for Growth” “Companies in growth stages”
Copyright(C) 2021 VISION INC. All Rights Reserved. 30APPENDIX
Copyright(C) 2021 VISION INC. All Rights Reserved. 31Group Structure
Number of affiliated companies Number of operation bases
Airport counter (directly operated)
Overseas
Overseas
Domestic
Domestic
15 18
19 19
14
12
12 12 12
12 12
12 12 12 12
7 8 7 7 16 15
12 12 12
3
2017 2018 2019 2020 2021 2Q 2017 2018 2019 2020 2021 2Q
Number of employees (full-time) Personnel classification (full-time)
649 Profession 649
Female 616 593 Clerical 616 593
Male 586 586 84
Sales 56 57
497 205 497 72
174 206 198 41 228 210
146 200 205
191
412 444 410 395
351 314 337 350 331
265
2017 2018 2019 2020 2021 2Q 2017 2018 2019 2020 2021 2Q
Copyright(C) 2021 VISION INC. All Rights Reserved. 32Performance Data
Sales Gross profit (JPYmn, %)
27,318 Gross profit
Gross profit margin
21,503 15,690
17,468 12,650
17,554 16,654
14,843 10,160
12,485 8,622 8,793 8,775
10,185 6,909
5,651 57.9
58.8
58.1 57.4
52.8
55.5 55.3
52.7
FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021
Forecast Forecast
SG&A expenses Operating profit
Operating profit
SG&A expenses 3,325
Operating profit margin
SG&A-to-sales ratio
12,365
2,484 12.2
10,165
8,372 8,689 8,200 1,788
7,332 11.6
6,105 1,290 10.2 1,007
5,365
804 8.7
52.2 286 5.8
52.7 49.4 6.4
48.9 47.7 47.3 46.9 103
45.3 2.8
0.6
FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 FY2014 FY2015 FY2016 FY2017 FY2018 FY2019 FY2020 FY2021
Forecast Forecast
Copyright(C) 2021 VISION INC. All Rights Reserved. 33Customer Attributes (Corporate/Individual)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 *Fiscal period
(Apr.-Jun.) Result
Rental number Amount
Corporate Corporate
Individual Individual
51.2% 34.9% 65.1%
48.8%
2Q FY2020 *Fiscal period
(Apr.-Jun.) Result Rental number Amount
Corporate Corporate
Individual Individual
13.4%
23.0%
86.6% 77.0%
Copyright(C) 2021 VISION INC. All Rights Reserved. 34Customer Attributes (Corporate/Individual)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 *Cumulative period
(Jan.-Jun.) Result
Rental number Amount
Corporate Corporate
Individual Individual
38.3% 28.2%
61.7% 71.8%
2Q FY2020 *Cumulative period
(Jan.-Jun.) Result Rental number Amount
Corporate Corporate
Individual Individual
32.7% 41.3%
67.3% 58.7%
Copyright(C) 2021 VISION INC. All Rights Reserved. 35Customer Attributes (New/Repeat)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 *Fiscal period
(Apr.-Jun.) Result
Rental number Amount
Repeat Repeat
New New
39.1% 39.4%
60.9% 60.6%
2Q FY2020 *Fiscal period
(Apr.-Jun.) Result Rental number Amount
Repeat Repeat
New New
21.6%
41.2%
78.4% 58.8%
Copyright(C) 2021 VISION INC. All Rights Reserved. 36Customer Attributes (New/Repeat)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 *Cumulative period
(Jan.-Jun.) Result
Rental number Amount
Repeat Repeat
New New
56.3% 43.7%
52.5% 47.5%
2Q FY2020 *Cumulative period
(Jan.-Jun.) Result Rental number Amount
Repeat Repeat
New New
46.9% 49.2% 50.8%
53.1%
Copyright(C) 2021 VISION INC. All Rights Reserved. 37Customer Attributes (Age/Gender, Corporate or Individual)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 (Apr.-Jun.) Result
Age Gender, Corporate or individual
4.3%
12.7% 7.4% 7.0%
8.2% 16.5%
7.8% 9.1% 36.3%
9.6% 10.4% 37.8%
13.2% 9.4%
10.3%
Under 18 19-24 25-29 30-34 Individual / Female Individual / Male
35-39 40-44 45-49 50-54
55-59 Over 60 Unknown Corporate / Female Corporate / Male
2Q FY2020 (Apr.-Jun.) Result
Age Gender, Corporate or individual
0.5%
6.9% 12.6%
21.6% 8.1%
3.5% 8.4%
22.4%
5.3% 9.7% 47.3%
8.5%
9.6% 17.8%
18.0%
Under 18 19-24 25-29 30-34 Individual / Female Individual / Male
35-39 40-44 45-49 50-54
55-59 Over 60 Unknown Corporate / Female Corporate / Male
Copyright(C) 2021 VISION INC. All Rights Reserved. 38Customer Attributes (Age/Gender)
“GLOBAL WiFi” Business Overseas Use (Outbound)
2Q FY2021 (Apr.-Jun.) Result
Age (Male) Age (Female)
3.4%
7.8% 5.3% 7.7% 6.4% 6.7%
12.9% 12.1% 11.9%
8.9%
5.8%
8.5% 9.7%
8.9%
11.3%
9.8% 9.6%
10.5% 11.2%
13.9% 7.9%
9.7%
Under 18 19-24 25-29 30-34 Under 18 19-24 25-29 30-34
35-39 40-44 45-49 50-54 35-39 40-44 45-49 50-54
55-59 Over 60 Unknown 55-59 Over 60 Unknown
2Q FY2020 (Apr.-Jun.) Result
Age (Male) Age (Female)
0.0% 1.7%
6.5% 8.2% 8.1%
21.0% 22.9% 7.7%
8.5%
4.1% 2.0% 8.1%
5.6% 10.0% 4.7%
9.1%
7.6% 10.4%
10.6% 7.4%
18.0% 17.8%
Under 18 19-24 25-29 30-34 Under 18 19-24 25-29 30-34
35-39 40-44 45-49 50-54 35-39 40-44 45-49 50-54
55-59 Over 60 Unknown 55-59 Over 60 Unknown
Copyright(C) 2021 VISION INC. All Rights Reserved. 39Customer Attributes (Age/Gender)
“GLOBAL WiFi” Business Domestic Use (Except for teleworking, etc.)
2Q FY2021 *Fiscal period
(Apr.-Jun.) Result 1.2% Age 0.0% Gender
5.2% 1.6%
16.3% 23.9%
40.0%
60.0%
24.4% 27.5%
Under 19 20-29 30-39 40-49
Male Female
50-59 60-69 Over 70 Unknown
2Q FY2020 *Fiscal period
(Apr.-Jun.) Result 0.0% Gender
0.8% Age 1.2%
4.2%
14.5% 24.6%
38.0%
24.8%
62.0%
29.7%
Under 19 20-29 30-39 40-49
Male Female
50-59 60-69 Over 70 Unknown
Copyright(C) 2021 VISION INC. All Rights Reserved. 40Customer Attributes (Age/Gender)
“GLOBAL WiFi” Business Domestic Use (Except for teleworking, etc.)
2Q FY2021 *Cumulative period
(Jan.-Jun.) Result 1.1% Age 0.0% Gender
5.0% 1.6%
15.9% 24.9%
40.1%
59.9%
24.5%
27.1%
Under 19 20-29 30-39 40-49
Male Female
50-59 60-69 Over 70 Unknown
2Q FY2020 *Cumulative period
(Jan.-Jun.) Result Age 0.2% Gender
0.8% 1.5%
4.2%
14.6% 24.2%
39.4%
25.9% 60.6%
28.5%
Under 19 20-29 30-39 40-49
Male Female
50-59 60-69 Over 70 Unknown
Copyright(C) 2021 VISION INC. All Rights Reserved. 41Customer Attributes (Age/Gender)
“GLOBAL WiFi” Business Domestic Use (Except for teleworking, etc.)
2Q FY2021 *Fiscal period
(Apr.-Jun.) Result Age (Male) Age (Female)
1.4% 0.0%
1.5% 0.8% 0.0%
6.1% 3.8% 1.7%
23.3% 16.7% 24.7%
16.0%
23.4% 26.0% 26.4%
28.3%
Under 19 20-29 30-39 40-49 Under 19 20-29 30-39 40-49
50-59 60-69 Over 70 Unknown 50-59 60-69 Over 70 Unknown
2Q FY2020 *Fiscal period
(Apr.-Jun.) Result 1.1% Age (Male) 0.2% 0.6%Age (Female) 0.0%
4.9% 1.7% 3.0% 1.2%
21.2% 13.8% 24.3%
15.6%
27.0%
27.7% 27.7%
30.0%
Under 19 20-29 30-39 40-49 Under 19 20-29 30-39 40-49
50-59 60-69 Over 70 Unknown 50-59 60-69 Over 70 Unknown
Copyright(C) 2021 VISION INC. All Rights Reserved. 42Customer Attributes (Age/Gender)
“GLOBAL WiFi” Business Domestic Use (Except for teleworking, etc.)
2Q FY2021 *Cumulative period
(Jan.-Jun.) Result Age (Male) Age (Female)
1.3% 0.0%
1.5% 0.7% 0.0%
6.0% 3.5% 1.8%
24.3% 16.0%
15.8% 25.7%
23.5% 26.1%
27.7% 26.1%
Under 19 20-29 30-39 40-49 Under 19 20-29 30-39 40-49
50-59 60-69 Over 70 Unknown 50-59 60-69 Over 70 Unknown
2Q FY2020 *Cumulative period
(Jan.-Jun.) Result 1.0% Age (Male) 0.1% 0.6% Age (Female) 0.3%
5.0% 1.4% 3.1% 1.6%
14.9% 24.6% 14.3% 23.7%
24.6%
28.0%
28.6% 28.4%
Under 19 20-29 30-39 40-49 Under 19 20-29 30-39 40-49
50-59 60-69 Over 70 Unknown 50-59 60-69 Over 70 Unknown
Copyright(C) 2021 VISION INC. All Rights Reserved. 43To Contribute to the Global Information and
Communications Revolution
44
Copyright(C) 2021 VISION INC. All Rights Reserved.Notes on the Future Outlook
Materials and information provided in this announcement include so-called “forward-looking
statements.”
They are estimated at the present and are based on the assumption that involves forecasts
and risks, and substantially they include uncertainties which could cause different results from
these statements.
These risks and uncertainties include general industry and market conditions, and general
domestic and international economic conditions, such as interest rates and currency exchange
fluctuations.
In the future, even if there is new information or future events etc., we shall not be obligated
to update and revise the “forward-looking statements” included in this announcement.
Vision Inc.
Contact： Investor Relations Dept.
ir@vision-net.co.jp
Copyright(C) 2021 VISION INC. All Rights Reserved. 45You can also read
