Success with premium products and services - Sari Pajari-Sederholm SVP, Sales and Marketing, Metsä Board - Metsä Board
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M E T S Ä B O A R D C A P I T A L M A R K E T S D A Y 2 0 2 0 Success with premium products and services Sari Pajari-Sederholm SVP, Sales and Marketing, Metsä Board
1 We have strengthened our leading position in our main markets Customers prefer us for our premium products and TOPICS 2 services today 3 Global trends support fresh fibre paperboards
Our commitment from 2018 CMD We are a market leader in fresh fibre paperboards We sell globally Our products are Our top priority but have a competitive and is to secure regional provide value to healthy price approach customers levels
COVID-19 has increased demand for our safe paperboards End uses of Metsä Board’s paperboards Year-on-year sales growth (%) in packaged food, 2015-2020(f) FOLDING BOXBOARD 12 10 Graphic end uses Food and food 8 service Other packaging 6 consumer goods 4 2 WHITE KRAFTLINERS 0 -2 E-commerce Retail: shelf-ready -4 Other 2015-16 2016-17 2017-18 2018-19 2019-20 solutions and consumer POS displays goods Ready Meals Breakfast Cereals Frozen Processed Meat Frozen Processed Seafood Rice, Pasta and Noodles Source: Packaged Food: Euromonitor from trade sources/national statistics
We are now even stronger in our main markets … Maintaining our strong position in EUROPE • Environmental awarness and regulatory requirements support demand for Total paperboard deliveries in 2019 recyclable packaging materials % of total deliveries and tonnes (tonnes in 2018) • Food safety requirements • Stable demand and supply situation for folding boxboard and coated white kraftliners EMEA Continuing our growth in NORTH AMERICA AMERICAS 24% 70% APAC 6% 1,245,000 t • Limited availability of premium lightweight paperboards 432,000 t 114,000 t • Increasing demand for ecological food packaging and food service boards Focus on high-quality segment in APAC • Growth of the middle class and rising purchasing power are increasing demand for sustainable packaging materials • Plenty of local paperboard supply
… with leading market positions Folding boxboard producers in Europe White kraftliner* producers in Europe Total capacity 3.9 million tonnes Total capacity 2.3 million tonnes * coated and uncoated Others Others #5 35% 28% #5 #1 Metsä Board #1 Metsä Board #4 #4 #2 #3 #2 #3 #1 in US #1 globally in folding boxboard in coated white kraftliners
Our customers choose us for our NPS in 2020 premium products and services 40 (2018:19; 2019: 22) CEM survey 8,4 8,32 8,4 8,2 8,2 8 8 Metsä 7,86 Board's 7,81 7,8 7,8 score 7,6 7,6 Survey partner 7,4 7,4 norm 7,2 7,2 7 7 2018 2019 2020 Yearly customer feedback survey conducted 19 May – 2 June 2020 (Referral Rating) CEM=Customer Experience Management NPS=Net Promoter Score
40% 7000 Retail Ecommerce Sales Worldwide 35% trillions, % of total retail sales, 6 297 6000 Source: eMarketer May 2020 5 758 Global trends 5000 30% 5 057 Acceleration of 4 406 4000 25% 3 914 e-commerce and 3 361 21,4 % 20,6 % 3000 2 796 19,0 % 17,6 % 20% online shopping 16,8 % 2000 15% 13,6 % 11,9 % 1000 10% 0 2018 2019 2020 2021 2022 2023 2024
Global trends Increased importance of ESG
Summary Global trends We create value with support demand for We want to be innovative and fresh fibre paperboards #1 choice sustainable and create new for our customers packaging solutions business opportunities
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