Submission by the Irish Pharmacy Union on Budget 2019 - August 2018
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Executive Summary The Irish Pharmacy Union (IPU) is the representative and professional body for community pharmacists. With over 2,300 members working in 1,761 pharmacies (95% of all community pharmacies), which employ directly and indirectly 26,000 people, our mission is to promote the professional and economic interests of our members. Community pharmacists are highly trained healthcare professionals. Each year there are nearly 78 million visits to community pharmacy outlets, or 17 visits per annum per man, woman and child in the State. This provides an unprecedented level of access to the general public, providing the pharmacy sector with an opportunity to significantly expand our role to the benefit of both the patient and the State. Government and HSE cutbacks and ongoing pressure on margins due to reference pricing, combined with an onerous regulatory regime, increased competition, reduced consumer spending and rising utility and staff costs, have all conspired to undermine the traditional business model of pharmacies around the country. Since the introduction of the Financial Emergency Measures in the Public Interest (FEMPI) Act in 2009, community pharmacy has, directly and indirectly, contributed over €3.1 billion of savings to the Exchequer from cuts to pharmacy payments. Summary of Key Proposals In summary, the following are the key proposals from the IPU for Budget 2019: Immediately commence the unwinding of FEMPI measures which were applied to community pharmacy contractors, with the immediate implementation of the State- commissioned Dorgan Report; Enhance primary healthcare services by expanding the role of the pharmacist to include the introduction of pharmacy-based services available in other jurisdictions, including a Minor Ailment Scheme, New Medicine Services, Chronic Disease Management, 2
Improved Access to Contraception and an expanded vaccination service, which have been shown to offer cost-effective access to improved healthcare; Legislate for the introduction of a comprehensive Biosimilar Medicines Policy, which independent analysis shows could lead to savings of €370 million over a three-year period; Reinstate the 4.25% PRSI rate for lower paid workers from the current 8.5% rate. The measure should be reintroduced for a further three-year period to assist in sustaining and increasing employment in the sector; Bring fees for registering both an individual pharmacist and a pharmacy business in Ireland into line with those in other European countries especially the UK; Introduce a properly funded nationwide DUMP (Disposal of Unused Medicines Properly) Scheme to be operated by the HSE and all local authorities in order to promote safety by encouraging the public to return their unused medication to pharmacies rather than hoarding often dangerous medicines; Commence the phasing out of the Medical Card Prescription Levy; at the very least, especially vulnerable patients should immediately be exempted from paying it; and Reinstate tax reliefs on trade union subscriptions to levels that were available in 2011. These proposals are outlined in further detail below. 3
Introduction Community pharmacies are largely family-owned businesses (89%) which are part of the fabric of the local communities they serve, supporting over 26,000 employees in full, part- time and induced employment, contributing over €2 billion to national GDP both directly and indirectly. There are 1.5 million visits to pharmacies every week; half the population lives within 1km of a pharmacy, with 88% living within 5km. The accessibility of pharmacy in Ireland is among the highest internationally when compared with other developed countries. The network of over 1,800 community pharmacies provides an unparalleled opportunity to meet Ireland’s future healthcare demands within existing healthcare infrastructure. Community pharmacies are an integral part of the primary healthcare system. Every pharmacy has a consultation room and most offer late night openings, and access to an expansive list of services at short notice including at weekends and on public holidays. Research shows a 96% public satisfaction with pharmacy services. The Government commitment to reorienting the health service towards primary care has led to an over-reliance on GP services that GPs say is unsustainable. Population changes in the coming years will put further demands on an already overstretched health service. Given the very high level of interaction between the general public and pharmacists every day in every city, town and village in Ireland, local pharmacists are in a unique position to expand their role as healthcare providers for the benefit of both patients and the State. With an ever-increasing demand for healthcare as our growing population continues to age, and with the ongoing constraints on the resources available to deliver healthcare, we simply do not have the option of doing nothing. There is an urgent need for a fundamental shift in health policy and the immediate implementation of change. The time is right to optimise the delivery of primary care by providing appropriate, convenient, accessible and cost- effective healthcare through pharmacies in communities throughout the country. 4
However, this cannot be done in isolation. In order to provide these key services, our community pharmacies need to be adequately resourced to ensure that they can provide the continuum of care which is urgently required in our communities and which patients are demanding. Economic advisors EY-DKM analysed the Irish community pharmacy sector and concluded that there is an under-provision of certain services in pharmacies in rural and disadvantaged areas, where demand for these services is higher. This deficit arises because there is less opportunity in these areas for pharmacies to develop the retail business which is necessary to subsidise the income from State schemes, upon which rural pharmacies are utterly reliant. It is clear that the State urgently needs to invest in enhanced pharmacy-based services which, internationally and domestically, have demonstrated real benefits in terms of patient outcomes, reduced total care costs and, crucially, the additional capacity which can be released in more complex healthcare settings such as General Practice and Emergency Departments. Now is the time to deliver. 5
1. FEMPI – Unwinding It is now nine years since the Financial Emergency Measures in the Public Interest (FEMPI) Act was used to cut payment rates to pharmacists. Since then, the State through FEMPI and other measures has extracted over €3.1 billion from the community pharmacy sector in reduced medicine reimbursements and cuts to pharmacy fees and margins. The cuts through FEMPI measures alone come to €1.386 billion. This comprises €527 million in cuts to dispensing fees and mark-ups (see Table 1) and €859.5 million (Table 2) in cuts to the wholesale margin/ingredient cost. Table 1: Reductions in Fees and Mark-ups paid to Pharmacists by the State Year Pharmacy No. of items Mark-up & Reduction State savings fees & mark- dispensed fees per item per item ups under State since 2009 schemes 2017* 76,312,934 €5.29 €0.92 €70,182,372 2016 €397,440,000 75,175,841 €5.29 €0.92 €69,136,626 2015 €389,740,000 73,542,223 €5.30 €0.91 €66,697,624 2014 €381,070,000 72,715,536 €5.24 €0.97 €70,236,816 2013 €393,930,000 74,378,504 €5.30 €0.91 €67,697,977 2012 €403,860,000 75,724,736 €5.33 €0.88 €66,123,326 2011 €386,630,000 72,023,261 €5.37 €0.84 €60,380,232 2010 €372,990,000 69,251,377 €5.39 €0.82 €56,816,616 2009 €420,960,000 67,825,991 €6.21 Total €527,271,589 (*estimate) Source: PCRS Data and Fitzgerald Power 6
Table 2: Reductions in Medicine Reimbursements paid to Pharmacists by the State Year PCRS payments No. of items Cost Reduction FEMPI State savings for medicines dispensed per per item reductions under State item since 2009 schemes 2017* 75,579,617* €84,500,000* 2016 €945,900,000 74,494,210 €12.70 €6.18 €84,492,157 €460,509,104 2015 €956,750,000 72,911,181 €13.12 €5.76 €85,461,329 €419,772,401 2014 €979,010,000 72,132,792 €13.57 €5.31 €87,449,695 €382,816,851 2013 €1,053,290,000 73,823,818 €14.27 €4.61 €94,084,728 €340,462,478 2012 €1,161,460,000 75,202,381 €15.44 €3.43 €103,746,972 €258,318,978 2011 €1,114,610,000 71,590,122 €15.57 €3.31 €99,562,113 €236,971,544 2010 €1,191,880,000 68,860539 €17.31 €1.57 €106,464,227 €108,168,541 2009 €1,273,770,000 67,468626 €18.88 €113,779,020 Total €859,540,240 €2,207,019,896 (*estimate) Source: PCRS Data and Fitzgerald Power By any measure, the cuts in the amounts and rates paid to community pharmacy contractors under the 2009, 2011 and 2013 regulations have been exceptionally effective in achieving savings for the State. Pharmacies were hit by statutory reimbursement reductions in 2009, 2011 and 2013, which along with other measures have culminated in an average medicine price reduction of 33% per item on State schemes. At the same time, average fees per item have fallen from €5.97 to €5.03 – a drop of roughly 16% – while the number of items being dispensed has risen by 11%, increasing the workload on pharmacists. The average pharmacy relies on State schemes for two-thirds of its revenues, but a decade of decline has seen the average turnover per pharmacy from State schemes decrease by a third, with the average annual fees per pharmacy down by 17%. 7
The first estimate of growth in the Irish economy for 2017 from the Central Statistics Office suggests that there was growth in real terms in the Irish economy of 3.9% last year. In 2017, Ireland’s debt to GDP ratio declined to 68.5% from 120% in 2013. Consumer spending on goods and services increased by 1.9%, net Government expenditure expanded by 1.8%, and net exports expanded by €40.7 billion. Having come through a very difficult period, the economy is now recovering strongly, which is having a very positive impact on all fiscal indicators and the international reputation of Ireland. The economic growth background remains positive. The Department of Finance1 is now forecasting GDP growth of 5.6% this year followed by an expansion of 4.0% next year, and also GNP growth of 5.6% in 2018. The medium-term forecasts for the economy are also projected to be strong. Between 2017 and 2021, real GDP growth is forecast to average 4.7% per annum and real GNP growth is forecast to average 4.3%. Employment is projected to reach 2.389 million by 2021, and the unemployment rate is projected to average 5.4% in 2021. The General Government Balance (GGB) is forecast to move into modest surplus in 2020, with a surplus equivalent to 0.4% of GDP projected by 2021. The ‘crisis’ situation that led to the introduction of the FEMPI legislation has passed, and the future now looks considerably better. There has been a monumental change in the finances of the State and the health of the economy, the disastrous condition of which were, of course, the underlying rationale and justification for the cuts in the first instance. According to analysis by economist Jim Power, FEMPI measures are estimated, in total, to have resulted in over €2.2 billion in direct reductions in public service remuneration and pensions. The Public Service Pay and Pensions Act 2017 commits in legislation to the unwinding of the remaining FEMPI cuts for the public sector and the complete restoration of their pay. 1 Stability Programme Update, Department of Finance, April 2018. 8
Under the FEMPI Act 2015, the process of reversing the cuts to public sector pay and pensions has been put in train. The cost of the measures under FEMPI 2015 will be €844 million in the period to September 2018, which is equivalent to 38% of the €2.2 billion savings made in the public pay bill under FEMPI. The €844 million contained under FEMPI 2015 represents the first phase of pay restoration; eventually most, if not all, of the cuts to public service pay will be reversed. From 1 January 2018 the Public Service stability agreement 2013 – 2018 was extended until December 2020, which the Government estimates will cost €887 million over the three years. The 2016 FEMPI review, carried out by the Department of Health, concluded with a recommendation to the Minister that changes to remuneration structures for community pharmacy contractors must be linked to Government priorities for the health service which, in the case of community pharmacy, included areas such as probity, piloting of a minor ailment service, vaccination, expansion of interchangeable medicine use and reference pricing. The IPU and community pharmacists have delivered on almost all of these, but no reversal of cuts to pharmacies’ payments has yet been implemented, or even committed to. The IPU has participated fully and constructively in all statutory consultation processes and has worked collaboratively with the Department of Health and the HSE in developing patient services and in improving financial accountability and probity. We have and will continue to submit constructive proposals for enhancing the role of the community pharmacist, thus helping the Government keep their commitment to expand the role of the community pharmacist and improve access to primary care during their term of office. Pharmacists expect a significant and immediate unwinding of FEMPI. There have been consistent and repeated statements from various Ministers, including the Minister for Health, Simon Harris T.D., regarding this. Following the publication of the then Public Service Pay and Pensions Bill in 2017, Minister Harris, along with the Minister for Public Expenditure and Reform, made it clear in several statements that they were committed to engaging with health contractors on the revision of fees, as allowed under the new Act in 2018. Despite this commitment, there has been no engagement yet with the IPU on behalf of community 9
pharmacy contractors, even though several requests have been made by the IPU seeking meetings to discuss the issue. We note that the process has already begun for solicitors, with the recent Financial Emergency Measures in the Public Interest (Payments to State Solicitors) (Adjustment) Regulations 2018 bringing about a partial reversal of FEMPI-related cuts to the fees paid to the solicitors’ profession by the State. Recommendations Independent research and analysis has found that the current fee arrangement does not adequately reimburse pharmacists for their cost of labour, overhead contribution and profit margin. It is an uneconomic level of fee for the service that is provided by qualified professionals with regulatory obligations and reporting requirements. Pharmacies have delivered substantial productivity and efficiency gains, under a growing regulatory and administrative burden and in the face of increased demand and greatly reduced fees. We have played our part in the economic recovery of this country. Implementation of Dorgan Report It is ten years since the report of the Independent Body on Pharmacy Contract Pricing, which was established by the then Minister for Health and Children in 2008 and chaired by Sean Dorgan, to advise the Minister on the appropriate level of dispensing fee to be paid to community pharmacists for existing services. The process for the complete unwinding of FEMPI should see the implementation of the recommendations of the Dorgan Report. Pharmacies have delivered excellent value for money to the State in the face of massive cuts to fees. The Dorgan Report recommended a tiered fee of: €7.00 per item dispensed for the first 20,000 items; €6.50 for the next 10,000 items; and €6.00 for each other item dispensed per month. 10
Recent independent analysis by EY-DKM Economic Consultants and Smith & Williamson Accountants indicates that fees at this level, index linked to today and into the future, are imperative for a sustainable pharmacy sector across the country. We estimate the cost of implementing the Dorgan Report recommendation at approximately €161 million per annum. The Dorgan Report also noted their "strong view that a new contract is required urgently and that the parties should move to achieve that". Ten years on, it is past time that the Minister and the HSE engaged with the IPU in such discussions. Any fee payment model and reversal of FEMPI must be viable and realistic, providing a sustainable dispensing fee across all schemes, with appropriate professional and administrative allowances to cover State-imposed costs, and supports for marginal pharmacies in disadvantaged, rural or isolated communities. Unless dispensing fees are increased to the levels recommended in the Dorgan Report of 2008 and indexed accordingly, a significant number of non-urban pharmacies will ultimately close. 2. Expanding the Role of the Pharmacist Healthcare policy shows a clear commitment to a decisive shift towards primary care, and pharmacists have a key role to play in this. Sláintecare outlined the severe pressure on the health service and the need for it to be reoriented towards primary care. Pharmacists are ideally positioned to expand the services they offer, taking pressure off GPs, and ensuring the public has access to professional, trustworthy and accessible healthcare in the community. There are a lot more services that can be provided in Irish community pharmacies. In Canada and the UK, for example, pharmacies provide additional services like a pharmacy- based Minor Ailment Scheme, New Medicine Service, extended vaccination services and chronic disease management, which are shown to deliver significant benefits to both patients and the State and to take pressure off other parts of the healthcare system, 11
including GPs and hospitals (see Table 3). Table 3: Examples of Community Pharmacy Services in other countries Patients have clearly stated that they want more services from their community pharmacy. Research by Behaviours & Attitudes confirms that 96% of patients want their pharmacists to prescribe medicines for minor ailments, and 92% are in favour of pharmacists being able to provide services to improve patient adherence to medicines. Pharmacists want to extend the care and services they provide to patients and add even more value to the healthcare system. The future of the healthcare system rests in the advancement of pharmacists’ roles and the extension of the range of services that are provided. Over the past number of years, the IPU has made several policy proposals to the Department of Health, which offered pharmacy-based solutions to primary healthcare deficits. These include: 2.1 Minor Ailment Scheme A Minor Ailment Scheme is an internationally recognised extended pharmacy service, which allows pharmacists to improve public health access, shape future services and broaden pharmacy roles to deliver quality patient care and improve health outcomes. At present, private patients who want to access non-prescription medicines for ailments such as hay fever, migraine or skin conditions, consult with their local pharmacist on the best option for them, and pay for their over-the-counter medication. Medical card patients with the same ailments can only access the same medicines if they visit their GP and get a prescription. If a Minor Ailment Scheme were introduced, public patients would no longer have to make and wait for GP appointments, saving time for both the GP and patient. 12
It has been reported that 18% of a GP’s workload is spent dealing with minor ailments. At a time when GPs are already overworked and we face a self-reported GP manpower crisis, the scheme could save nearly 950,000 GP consultations every year, freeing up the equivalent of an additional 91 full time GPs and, in the process, keeping the focus on primary healthcare in the community. The IPU has already collaborated with the Department and the HSE on a pilot scheme, and the final report was forwarded to the Department in June 2017. Full rollout of a Minor Ailment Scheme is ready to go from the perspective of community pharmacists, and must be rolled out to ensure equity and efficiency, and to ease pressure on the health service. 2.2 New Medicine Service A New Medicine Service can improve adherence to medicines for people who have been newly prescribed medicines for certain long-term conditions or therapies such as asthma, COPD, Type 2 diabetes, hypertension, antiplatelet/anticoagulant therapy, statin therapy and chronic pain. The service would require a structured pharmacist-led intervention, delivered within the community pharmacy setting, consisting of advice and support for patients prescribed medicines for a specific chronic disease. The service has the potential to: Ensure much more effective medicine-taking; Improve patients’ health outcomes; and Bring savings in the health budget. Economic analysis of a similar service which has operated in the UK since 2011, has found that it offers the NHS increased health gain at reduced overall cost, and provides short-term savings of £75.4 million and long-term savings of £517.6 million. A successful pilot has been completed here in Ireland, which identified a positive effect on patient adherence for a total of 85% of all patients in the pilot; 77% of patients achieved a 9% improvement in adherence and 8% were referred to their GP. A report has been submitted to the Department of Health. The service is ready to be rolled-out and should be introduced without delay. 13
2.3 Chronic Disease Management In Canada, pharmacists' scope of practice has been extended to include Chronic Disease Management: monitoring patients with chronic illnesses, ordering lab tests where appropriate, and renewing and adjusting their prescriptions to ensure tighter control of their symptoms and delivering better treatment outcomes. The clinical benefits of pharmacy involvement in chronic disease management are compelling, with a large evidence base detailing that pharmacists have the most frequent contact with patients with chronic diseases, due to their accessibility. Research in Canada has found that pharmacist care for patients with hypertension would save their healthcare system more than CAD$15.7 billion if the full scope pharmacist care were administered to the full eligible population. Analysis commissioned by the IPU indicated that, in Ireland, approximately 71,600 cardiovascular events could be avoided, delivering an estimated saving of €1.36 billion over 30 years. 2.4 Extended Vaccination Service Making the flu vaccine available in pharmacies has significantly improved access to, and promoted uptake of, this vital public health intervention. The existing flu vaccination service has improved accessibility of vaccination for the public and achieved patient satisfaction rates of 99% in a review carried out on behalf of the Pharmaceutical Society of Ireland (PSI). Pharmacists currently provide 13% of all flu vaccinations. Since pharmacists first started vaccinating in 2011, flu vaccine deliveries through the National Immunisation Office (NIO) have increased overall by 29% and, within that, deliveries to GPs are up 8%, demonstrating that when pharmacists vaccinate, public awareness increases, and vaccination rates increase through all channels. Pharmacists in other countries routinely offer a wider vaccination service. In most states of the USA, in addition to influenza, pharmacists can offer vaccination of meningococcal disease, tetanus and hepatitis A and B, as well as travel vaccines. We would like to see our pharmacy vaccination services extended to include a similarly wide range of vaccines. 14
2.5 Improving Access to Contraception Following the announcement in March of this year that the Government would consider providing free contraception in the event that the Eighth Amendment was removed from the Constitution, the IPU proposed a scheme to enable women to access contraception directly from their community pharmacist without prescription and without charge, regardless of eligibility. Pharmacists have directly provided emergency contraception without the need for a prescription since 2011, and most women now obtain emergency contraception from pharmacies rather than from GPs. This reinforces findings from a 2010 HSE study on contraception and crisis pregnancy, which found that convenience and accessibility are important for the supply of contraception. The same study showed that nearly half of the women surveyed (47%) reported that they would prefer to get their contraception from a pharmacy. Similar prescription-free services are in place in several other countries worldwide, including the USA where they have been supported by medical organisations such as the American Academy of Family Physicians and the American College of Obstetricians and Gynaecologists. The IPU proposal would ensure equity and convenience for women seeking to access contraception and would increase patient safety by ensuring women getting contraception see a trained medical professional rather than relying on online resources. An analysis of the costs and benefits of a number of the proposed pharmacy-based services detailed above are included in a document at the back of this submission 2.6 VAT on Condoms In line with Government policy to provide better access to contraception and make it more affordable, we are calling on the Minister for Finance to immediately remove the current Value Added Tax rate of 13.5% on condoms. This move would encourage more people, particularly younger people, to protect themselves from sexually transmitted infections and reduce the risk of unplanned pregnancies by making condoms more affordable. 15
Removing the VAT on condoms, as is the case in many other European countries, would send a clear signal to people that the Government is encouraging them not to have unprotected sex, which risks sexually transmitted infections or an unplanned pregnancy. Anything that promotes health and potentially reduces spread of infection is a positive for society. It makes both economic and medical sense. 2.7 Biosimilars Following the announcement in February 2017 that a National Biosimilar Medicines Policy was to be introduced, the IPU commissioned research on the savings opportunity for the State, which would result from successful adoption of biosimilar medicines. In response to the Department’s consultation in September 2017, we proposed that a scheme be introduced whereby community pharmacists would be enabled to supply biosimilars when a biological reference medicine is first prescribed. The Health (Pricing and Supply of Medical Goods) Act 2013 lays out the rules and regulations for generic substitution of medicinal products, identified as interchangeable by the Health Products Regulatory Authority (HPRA). Pharmacists have demonstrated that they have the competence and capability to implement this legislation, resulting in a significant increase in the usage of generic medicines in Ireland, from 11% by volume pre-2013 to 53% by 2016. An amendment to this primary legislation is required to facilitate substitution by a pharmacist from a biological reference product to a biosimilar. Applied Strategic, a UK consultancy firm with expertise in biosimilar markets, conducted an assessment of the savings opportunity presented by biosimilars in the Irish health system. Using published PCRS data, they concluded that, in the absence of specific steps being taken to improve biosimilar uptake, spending on biologics can be expected to reach €900 million in 2020. Even though biosimilars can provide more cost-effective treatment, thus broadening patient access to treatment for a given budget, uptake has been historically low in Ireland, with biosimilars representing less than 10% market share, which is significantly 16
lower than the EU average. Applied Strategic’s assessment of the Irish biologics and biosimilar market identified a potential saving of €370 million over the next three years, and up to €800 million over five years, with optimum biosimilar entry and penetration. Their potential savings estimate of €370 million over the next three years is made up of €90 million in year one, €120 million in year two and €160 million in year three. As the experience of generic substitution since 2013 has demonstrated, allowing community pharmacists to substitute is the fastest and most effective way to ensure a rapid and meaningful increase in the usage of biosimilars. The case for increasing the uptake of biosimilars is quite straightforward. At a time when the health service is being continuously stretched, it would produce substantial savings for the State, whilst maintaining similar health outcomes for the patient. 2.8 Reclassification of Medicines The IPU would like to see a greater role for pharmacists in supporting self care and for an increase in the number of medicines available without prescription, in line with other countries such as the UK and New Zealand. This will enable people to access treatments for minor and self-limiting ailments, allowing GPs to focus on more complicated illnesses. Pharmacists would utilise their clinical knowledge to help patients choose the appropriate medication to deal with minor ailments. Medicines that could be reclassified include newer anti-allergy medicines like fexofenadine and a wider range of analgesics, many of which are already available without prescription in the UK and elsewhere. 3. Employment Costs The cost of labour is one of the most significant drivers of business costs, particularly for retailers. Wages in the Irish retail sector are 46.5% above the European average and measured by Purchasing Power Parity (PPP), monthly retail wages in Ireland are the fourth highest in the EU. Ireland’s minimum wage is now 7% higher than in 2015. Growth in average hourly earnings has increased above the Consumer Price Index (CPI) in each of the last four years and is now running at close to 3%. In the pharmacy, sector staff costs 17
increased by over 4% in the 12-month period between 2016 and 2017. The average pharmacy spends 20% of turnover on wages and salaries. The reduction of the 8.5% employers’ PRSI rate to 4.25%, for those earning less than €356 per week, was announced as part of the 2011 jobs initiative and was in place until the end of 2013. This welcome support for job creation and sustainability was not renewed after that date. Consequently, the ending of this measure had a significant impact on many retail pharmacies, particularly those employing part-time staff. There is anecdotal evidence of pharmacies having to reduce staff hours and, in some cases, let staff go, because of the measure not being extended. The current level of PRSI/Universal Social Charge on top of existing income tax rates is rendering prohibitive the costs associated with employing additional staff members and is also jeopardising the ongoing viability of the employment of existing levels of staff in many pharmacies. Together with addressing the level of taxes imposed on employees to make employment more attractive at the margins, it is also essential that employers’ PRSI rates are addressed to incentivise pharmacy and other retail owners to sustain and increase employment. A first step would be to reinstate the 4.25% PRSI rate for lower paid workers from the current 8.5% rate, up to the threshold of €376. The measure should be reintroduced for a three-year period to assist in sustaining and increasing employment in the sector. Employers’ PRSI is a direct tax on labour and should be reduced as a matter of urgency to offset the substantial labour costs involved in hiring staff. Any possible further increase in the National Minimum Wage must be offset by cuts to employers’ PRSI for low-income workers at the very least. 4. Regulatory Costs The fees charged to pharmacies for registration with the Pharmaceutical Society of Ireland (PSI) are excessive and are far out of line with international comparisons. The annual registration fee each pharmacy must pay is €2,135 (€3,325 on first registration). In the UK, 18
the equivalent fees are £590 for a pharmacy premises (£831 on first registration), much less than the cost of registration in Ireland. The cost of registration with the PSI remains out of line with international comparisons. It is no longer feasible for Irish pharmacists and pharmacy businesses to pay these fees. It is unsustainable for one arm of the State, the HSE, to continually drive down unit payments to the pharmacy profession (as has happened under the FEMPI Act and the Health [Pricing and Supply of Medical Goods] Act) while, at the same time, another arm of the State, the PSI, continues to levy the highest pharmacy registration fees in Europe, if not the world. These costs need to be brought into line with those in other European countries, in particular, those which apply in the UK. 5. Prescription Levy The medical card prescription levy, currently €2.00 per item, has increased fourfold since it was first introduced in June 2010 at €0.50 per item. Many patients, particularly those on fixed incomes, just cannot afford to pay the levy. Instead, they gamble with their health every day, either by reducing their medication, or by stopping it entirely. The ultimate outcome is sicker patients with more complex medical needs needing advanced care in an already extremely overburdened health system. The imposition of the levy is creating increased future demand for a health service that is already struggling to cope. The IPU would like to see a phasing-out of the levy and, at the very least, that it is not applied to especially vulnerable patients, including those in residential care settings, homeless patients, patients receiving treatment under the Methadone Treatment Scheme in respect of other medication that they may require, patients with intellectual disabilities and palliative care patients. 6. Waste Charges – Nationwide DUMP (Disposal of Unused Medicines Properly) Scheme Waste charges are an issue for all small businesses. For pharmacies, the costs are higher than for other retail-type businesses due to the specialised collection and disposal services 19
required for the disposal of medicines. There are significant public safety benefits to encouraging people to dispose of their unused or out-of-date medicines at their local pharmacies. However, this must be done without adding significant costs to the pharmacies receiving the medicines. The introduction of a nationwide DUMP (Disposal of Unused Medicines Properly) Scheme is an important measure to prevent the problems associated with holding onto unused or out- of-date medicines. We are all aware of the effects of uncontrolled disposal of medicines into the environment and of the potential for accidental poisoning where there are excess medicines stored in the home. By encouraging patients to return their unused medicines to their local community pharmacy, thus restricting access to unused medicines, the introduction of a DUMP Scheme can reduce the risk of suicide, deliberate self-harm and accidental poisoning in children and help prevent environmental pollution. Most community pharmacists accept unwanted medicines returned by patients to their pharmacies and dispose of them at their own expense. However, this is no longer sustainable as it is becoming an increasingly expensive burden at a time when pharmacies are under unprecedented economic pressure. To assist in alleviating these costs, a nationwide DUMP Scheme should be introduced by the HSE and all local authorities that would encourage the public to return their unused medicines to pharmacies, which would have significant health and public safety benefits and, at the same time, alleviate the significant cost for pharmacies providing this service. 7. Tax Relief on Trade Union Subscriptions Tax relief on trade union subscriptions was first introduced in 2001 by the then Minister for Finance, Charlie McCreevy, to bring workers’ entitlements into line with people paying fees to professional bodies who already received tax relief on such fees. By 2008, the union subscription relief had risen to €350 at the standard rate of tax – the equivalent of a €70 tax credit for employees with trade union membership. 20
In 2011, as the economic crisis deteriorated, the Government of the day initially announced that they were abolishing tax relief, not just on trade union subscriptions, but on fees to professional bodies. Thankfully, however, the abolition of tax relief on fees to professional bodies was not subsequently implemented. In general, a tax deduction is allowed in relation to expenses incurred wholly, exclusively and necessarily by an individual in the performance of the duties of his or her employment. The traditional distinction between the tax treatment of the self-employed in comparison to PAYE workers was that, for the PAYE worker to benefit for a tax exemption they had to show that being a member of an organisation was ‘wholly, exclusively and necessarily’ for their employment. In other words, being a member of that organisation was essentially necessary for their ongoing employment. IPU membership clearly passes not only the ‘wholly and exclusively’ tests, but also the ‘necessarily’ test because membership of the IPU provides pharmacists with access to IPU Academy, an Education facility provided by the IPU, which allows them to do their mandatory Continuing Professional Development (CPD) which is required for continued registration with the Pharmaceutical Society of Ireland (PSI), the statutory regulator for pharmacists and pharmacies. In the case of pharmacists who practise as locums, IPU membership provides them a listing on the IPU locum panel, which supports them with vetting under the National Vetting Bureau (Children and Vulnerable Persons) Act 2012, and assists with securing employment. As a paid-up member of the IPU, employee members receive the British National Formulary, a professional reference publication that provides essential information on drug management, and monitoring, dispensing and administering medicines, a key resource in the application of a pharmacist’s job, which allows them to practise safely. Members also get access to vital information on pharmacy legislation and standards, essential to them in carrying out their professional duties correctly and in compliance with regulatory and legislative requirements. Specific training is provided to ensure that individual pharmacists attain the necessary standards for them to carry out their day to day functions in 21
a safe and compliant manner. In other words, the IPU does a lot more on behalf of our membership than just representation. Many of these services are specific to the IPU and are not available from other organisations. While it is not obligatory for a pharmacist to be a member of the IPU, there is no doubt that the benefits of membership enhance a pharmacist’s professional qualifications and experience. It should also be noted that self-employed individuals can claim tax relief against the subscription to a professional or representative organisation without the requirement of the membership being mandatory on the individual. The IPU supports the continuance of tax relief to the self-employed or those in membership of professional bodies but believes that there is clearly no justification in denying tax relief for subscriptions paid to our organisation by employee members when the self-employed and members of some other professional bodies have this facility. Other countries, including Germany, Belgium, Netherlands, Norway, Australia and Canada, permit tax relief for trade union subscriptions. For example, in Belgium and Netherlands, trade union members can get 50% of their union subscriptions back in tax relief. The IPU is calling for the reintroduction of the tax relief that was available in 2011. What we are seeking is fair play for employee pharmacists, and that the recognition and application of reliefs that are available for those who are members of professional bodies and for the self- employed, be extended to members of organisations like ours who pay their own annual subscriptions. Conclusion It is imperative that the Government reviews and addresses the State-imposed and State- controlled costs on small businesses, including pharmacies, to maximise sustainable employment and to ensure the continuing provision of high-quality pharmacy services in local communities. It is also essential that no further costs are imposed on pharmacies, which could 22
have a detrimental impact on the survival of the pharmacy or threaten existing employment levels. There must be immediate action to commence the unwinding of FEMPI measures as they apply to community pharmacy contractors, in recognition of the contribution they have made to achieving significant savings for the State during the recent financial crisis. Lastly, the IPU believes that developing the role of the pharmacist will deliver better patient outcomes, as well as generating efficiencies and savings. The challenge now is to ensure that community pharmacy is enabled to deliver more into the future, and this requires a new and more strategic approach to be agreed for the delivery of community-based healthcare in the context of overall healthcare reform. This year’s Budget can go some way to achieving this. The IPU is available to discuss this submission in greater detail, if required. 23
IRISH PHARMACY UNION Vision for community pharmacy in Ireland
Contents Introduction 5 Executive Summary 6 1. Ireland’s ageing population and growing chronic disease problem 11 2. Capacity and Constraints in the Irish Health System 15 3. Medicine as the predominant intervention in Ireland 20 4. Pharmacy services as a solution to health sector constraints 21 5. Patient attitudes to new services in Irish pharmacies 22 6. New Pharmacy Services Propositions 28 Case Study 1: Treatment of Minor Ailments 28 Case Study 2: New Medicine Service 29 Case Study 3: Blood Pressure Management 32 Case Study 4: INR Testing 34 Case Study 5: Health Promotion and Smoking Cessation 35 Conclusion 37 Appendix: Case Study Calculations 38 3 Vision for community pharmacy in Ireland
Figures Figure 1: Projected shortfall of GPs in Ireland based on forecast demand and supply 6 Figure 2: Overview of proposed enhanced pharmacy services 8 Figure 3: Overview of the Vision for Community Pharmacy 10 Figure 4: Medical interactions and the central role of the pharmacist 10 Figure 5: Cumulative growth in population by age category in Ireland 2016 - 2032 11 Figure 6: Relative per capita public health expenditure by age group in Ireland 12 Figure 7: Chronic disease statistics 12 Figure 8: Growing chronic diseases, 12 Figure 9: Ireland’s weight problem 14 Figure 10: Indicative Illustration of complexity of care and its cost 15 Figure 11: In-patient bed days for persons over 65 vs rest of the population 16 Figure 12: Primary Care facts and figures 17 Figure 13: Trends in out of hours payment fees after the introduction of free under six healthcare 17 Figure 14: Development of the age profile of Irish GPs, 1992 - 2015 18 Figure 15: Projected deficit of GP headcount, 2015 - 2025 19 Figure 16: Medication adherence rates for selected illnesses 20 Figure 17: No of GPs and pharmacists in Ireland 21 Figure 18: Growing healthcare demand and the shift to lower complexity settings 22 Figure 19: Making every contact count 22 Figure 20: Frequency of visits to pharmacies and GPs 23 Figure 21: Patient perception of pharmacy 23 Figure 22: Patient views on healthcare professionals 24 Figure 23: Non-dispensing services offered in Irish pharmacies, 2016 25 Figure 24: Irish public attitude to new services in pharmacies vs. global comparison 26 Figure 25: Examples of community pharmacy services in other countries 27 Figure 26: Pharmacy of the Future 30 Figure 27: Prevalence of smoking in Ireland, 2016 31 Figure 28: Minor Ailment Scheme 33 Figure 29: Pharmacist led treatment of Blood Pressure Management 35 Figure 30: Avoided cardiovascular events from pharmacist intervention 36 4 IRISH PHARMACY UNION
Introduction This report has been commissioned by the Irish There is a need for change in how community Pharmacy Union (IPU) to emphasise the benefit pharmacists are utilised, which is determined by: community pharmacy can deliver to the patient • The changing patient and population needs and to the wider health system in Ireland. It builds for healthcare, in particular the demands of upon recent reports in relation to the pharmacy an ageing population with multiple long term profession and Irish health policy: conditions; • In June 2016, the Dáil established the • Emerging models of pharmaceutical care ‘Committee on the Future of Healthcare’ with provision from the UK and further afield1; the goal of achieving cross-party, political • The need to improve value through integration agreement on the future direction of the health of pharmacy and clinical pharmaceutical skills service, and devising a ten-year plan for into primary healthcare; reform. In May 2017, the committee published its report, Sláintecare. The report outlined the • The need for service redesign in all aspects severe pressures on the Irish health service of care for a financially sustainable health and the requirement for health services to be service. reoriented towards primary care. In September 2017, the Department of Health • In November 2016, the Pharmaceutical undertook a public consultation as part of a Society of Ireland published a report; ‘Future review of health service capacity to the year Pharmacy Practice in Ireland Meeting 2030, which took into account factors such as Patients’ Needs’, which outlined the future current utilisation, unmet demand, demographic role pharmacists could play as part of an and non-demographic factors and future policy. integrated health system. The review will attempt to quantify the scale of the shortfall of healthcare professionals given the This report will outline the rationale for the funding projected requirement2. There is great untapped of enhanced pharmacy-based services. It is potential to bridge this gap in capacity and to based on successful international and domestic improve care through the better use of the skills of implementation of these services, demonstrating the community pharmacy team. the benefits in terms of patient outcomes, reduced total care costs and, crucially, the additional capacity which can be released in more complex healthcare settings such as General Practice and Emergency Departments. 1N HS, Community Pharmacy Contractual Framework, Advanced and Locally Commissioned Services 2E SRI: Projections of demand for healthcare in Ireland, 2015-2030: First report from the Hippocrates Model 5 Vision for community pharmacy in Ireland
Executive Summary Irish people, as with populations in most developed Department of Health and Government policy countries, are living longer, with an average approaches to tackling the rising demand for lifespan of 81.4 years.3 This phenomenon radically healthcare have determined that Ireland’s current affects the demographic profile of the population reliance on acute hospital services to treat such with 88% growth in the 80+ years age category conditions is neither in patients’ best interests nor forecast over the next 15 years. This will have a financially sustainable in the medium term.4 In profound impact on the demand for healthcare response to this, successive government policies services, with the average cost of care for older have indicated that a radical change is needed persons being two to three times that of the in our approach to healthcare, with greater average Irish person. collaboration amongst a multi-disciplinary team of healthcare professionals practising to the top These growing health needs will be exacerbated of their licence,5 and with the vast majority of by the high and growing prevalence of chronic this care delivered in the community. If these diseases such as Cardiovascular Disease, policies are to be implemented, primary care Hypertension and Diabetes. By 2020, it is will require significant expansion in the coming expected that 40% of the entire population will years. Currently, GP services are undergoing be diagnosed with one or more chronic diseases. significant strain largely caused by two key factors: Currently, management of chronic diseases 1) demand increases following the expansion of accounts for 80% of all GP consultations and 75% access to free GP care and 2) capacity constraints of hospital bed days. This continued growth in their within the profession, caused by an ageing prevalence has ultimately resulted in a number of workforce profile. high profile crises in the public health service, and comes at a time when pressured public finances cannot sustain indefinite capacity increases. Figure 1: Projected shortfall of GPs in Ireland based on forecast demand and supply 3,000 and Dem Increase in GP headcount 2,500 2,000 Deficit of 1,121 GPs ly Supp 1,500 1,000 500 0 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Note: the figure aboveshows the shortage that is expected if the expansion of free GP care is extended to the under 6’s and over 70’s by 2025, with no emigration of staff Source: HSE, Medical Workforce Planning, Future Demand for Medical Practitioners, 2015 – 2025, PwC Analysis 4 HSE, Planning for Health, 2017 5 Houses of the Oireachtas, Committee on the Future of 3 OECD Life Expectancy, 2015 Healthcare, Sláintecare Report, May 2017 6 IRISH PHARMACY UNION
A solution to this system-wide demand growth and Such potential enhancements of the pharmacy constrained supply lies in the under-utilised network service would include: of Irish community pharmacies. The network of over 1,900 (PSI Annual Report 2016) community 1. Improving equality of access to care; pharmacies provides an unparalleled opportunity 2. Treating GMS patients for common ailments with to meet Ireland’s future healthcare demands within non-prescription medication; existing healthcare capacity and infrastructure. Pharmacists are highly trained, strictly regulated 3. Supporting better use of medicines for those healthcare professionals who are trusted by the Irish newly starting a medicine for a long-term public and have demonstrated success in providing condition; new services such as the flu vaccination among 4. Supporting people with long-term conditions, other initiatives.6 They are experts in medicines, the such as cardiovascular disease or asthma; most common healthcare intervention throughout the health system. 5. Improving the public’s health through helping to deliver screening programmes as part of a Modest investment in pharmacy-based services national health promotion strategy; carried out in collaboration with GPs and within the 6. Provision of ‘stop smoking’ services. professional scope of the pharmacist would free up crucial capacity in GP surgeries and achieve cost- Outlined below are five summaries of proposed efficient treatment across the continuum of care. services which could be implemented in Irish pharmacies. Evidence from domestic pilot projects and international case studies has been used to indicate the estimated cost of national implementation, outline the patient benefits and 6 Behaviours and Attitudes Survey, Irish Pharmacy Union, demonstrate the cost savings across the health 2017 system. 7 Vision for community pharmacy in Ireland
Figure 2: Overview of proposed enhanced pharmacy services Summary of proposed service Patient benefits of service Health system benefits This service would allow identical • Equitable access to An estimated 1.Treatment of Minor Ailments access to medication for minor healthcare for both public total of 947,806 ailments as is currently enjoyed by and privately funded GP consultations private patients for forty different patients; (approximately 91 conditions such as headache, • Saves patients’ time GP WTE) are saved indigestion, constipation, because they do not have throughout the health diarrhoea and hayfever. to attend surgeries which system as well as take them more time (e.g. significant unnecessary Patients would pay the standard ED attendances. GPs, GP out of hours existing €2.00 levy, without the (OOHs), walk-in-centres or need for a GP consultation. A&E departments); • Leads to a faster recovery and improved quality of life if they avoid having to wait for a GP appointment. A new medicine service is • Significant increase in the Net saving of over 2. New Medicine Service a structured pharmacist-led probability of adherence to €500,000 per year. intervention, delivered within the the medication regime and community pharmacy setting, thus better disease control Estimated savings over a consisting of advice and support throughout the population. five year period amount on medicine taking for a newly to €2.5m. • Improved quality of life, prescribed medicine for a specific and longer life expectancy. Further HSE cost chjronic disease state, delivered • Decreased adverse events savings could be within two weeks of commencing and hospitalisations. achieved as a result of the medicine. Patients would be • Reduction of medicines the service identifying referred to the service by a GP or wastage. ineffective prescribed Pharmacist. medicines, decreased • Improvement in quality of There is an initial consultation and hospitalisations due life. follow up 7-14 days after where to adverse events and the patient can discuss medicine reducing medicine related issues, side effects and wastage. other queries. Patients are referred back to the prescribing GP where issues are observed. This service is initially for conditions with a high rate of avoidable hospitalisation, such as asthma, COPD, Type 2 diabetes, hypertension, antiplatelet/ anticoagulant therapy and statin therapy. The service can be further expanded to other conditions where non-adherence is an issue. 8 IRISH PHARMACY UNION
Summary of proposed service Patient benefits of service Health system benefits 3. Blood Pressure Management A pharmacist led blood pressure • Reduction of systolic blood An estimated 71,600 (BP) monitoring service is initiated pressure by up to 18.3 cardiovascular events by a GP and involves the mmHg. avoided in Irish pharmacists monitoring the patient • Lower systolic blood population and an up to six times a year over a 12 pressure ensuring lower risk estimated saving of month period. of cardiovascular event. €1.36 billion over a 30 year period. The pharmacist assesses the • Reduction in admissions patient; counsels on CV risk; to hospital for a variety monitors BP; reviews medication of issues arising from and adjusts dosage where hypertension. necessary. • More frequent contact with a healthcare professional to monitor wider health issues. System-wide drug cost reduction • Large, immediate cost Saving to health system 4. INR Testing is achieved by supporting and reduction due to patients by switching all patients managing new patients using currently being on warfarin to Warfarin from warfarin, rather than a reliance on compared to DOACs. DOAC is €23.1m per high cost DOACs. • Less invasive than venous year including costs of blood test. providing service. New and existing patients prescribed warfarin would attend • Limits any increased a clinic in their local pharmacy for burden on already testing and monitoring rather than overcrowded hospitals. in a hospital outpatient setting. • Convenient and flexible access to testing in pharmacy. Pharmacists would provide • Equitable access to Over 35,780 GP hours 5. Health Promotion and Smoking Cessation structured national health healthcare for both public saved per year. Which monitoring and awareness and privately funded represents 17 GP WTEs. campaigns. A specific patients implementation case is that Significant long term • Ensures greater capacity of smoking cessation services savings due to the utilisation of GP time available for both private and elimination of smoking • NRT with structured related illness. public patients. behavioural support is 10-25% more likely to increase the chance of success. 9 Vision for community pharmacy in Ireland
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