STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50

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STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
STUDENT SERVICES
      LANDING IN
    MADRID GUIDE

     Student.Services@ie.edu

     +34 91 568 97 50

     C/ María de Molina 11
     Monday to Friday:
     11am – 5pm
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
¡BIENVENIDOS!
                                  WELCOME FROM STUDENT SERVICES

                                                                                      You will receive detailed information regarding
OUR MISSION                   WE CAN ASSIST YOU WITH:                                 immigration and relocation processes during the
Our team is here to support   o STUDENT VISA APPLICATIONS FOR SPAIN                   LANDING IN MADRID INFORMATION SESSION.
you with your relocation to   o STUDENT IMMIGRATION PROCEDURES DURING YOUR            Students will be able to sign up for these highly
Spain     and     necessary     PROGRAM                                               recommended sessions through their Program’s
immigration procedures so     o HOUSING RESOURCES                                     Welcome Sites. During this session we will
that you can focus on         o HEALTH INSURANCE                                      explain what both EU and non-EU citizens need
studying and enjoying the     o LIVING IN MADRID (RELOCATION, TRANSPORTATION, ETC.)   to do to register with the local immigration
university experience.                                                                authorities, along with how to sign up for health
                                                                                      insurance, get Spanish cell phone service, open
                                                                                      a bank account and much more.
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
IMMIGRATION: STUDENT VISA APPLICATIONS

                                           WHO NEEDS A STUDENT VISA?
           All non-EU citizens must apply for a long-term student visa prior to their arrival in Spain.
                     This also applies to Non-EU citizens who are residing in EU countries.

              WHERE CAN I APPLY?                                     WHAT DOCUMENTATION DO I NEED TO PRESENT?
                                                                     Although most consulates ask for theWHAT same DOCUMENTATION
                                                                                                                     general set of documents, many
 You must submit your student visa application at the SPANISH
                                                                     consulates have specific requirements,  DOwhich
                                                                                                                 I NEEDcan   change from year to year.
                                                                                                                         TO PRESENT
 CONSULATE with jurisdiction in your place of legal residence,
                                                                     Therefore, it is essential that you contact
                                                                                                             AT THE your  local consulate to ask for an
                                                                                                                     APPLICATION?
 which includes the place of jurisdiction of your home country, or
                                                                     up to date list of requirements. IE will send you a set of certificates necessary
 of the place where you have been legally residing for more than     for your application. To request these certificates, kindly fill out the
 6 months.                                                           questionnaire included in your welcome email or contact us at
 You must present the application in person, nobody will be          Student.Services@ie.edu
 allowed to do so in your name.                                                          GENERIC LIST OF REQUIREMENTS
                                                                       IMPORTANT: YOU MUST CONTACT YOUR CONSULATE TO ASK FOR A DETAILED LIST
                                                                      1.  Visa Application Form and non-refundable visa fees.
                                                                      2.  Recent passport-sized photos.
             WHEN SHOULD I APPLY?                                     3.  Criminal record reports from each country where you have resided for more than 6
                                                                          months within the past 5 years.
                                                                      4. Original and copy of passport which should be valid for at least 6 months after the
 It is never too early to start researching and preparing for your
                                                                          time of submission (Some Consulates require even more validity, so be sure to
 visa application. However, Spanish Consulates only accept                contact them!).
 applications within the 90 DAYS prior to your move to Spain. It      5. Enrolment & Academic Certificates (will be provided by IE).
                                                                      6. Proof of complete health insurance coverage in Spain including repatriation. Travel
 is important to do so as soon as possible within this timeframe.         insurance will not be accepted. (Health insurance not covered by tuition fees).
                                                                      7. Proof of economic means to undertake studies in Spain and to support you during
 Visa Application appointments fill up quickly in the summer, so          your stay in Spain.
 be sure to book an appointment as soon as possible.                  8. Proof of accommodation (IE will provide an “Accommodation certificate”).
                                                                      9. Medical Certificate.
                                                                      10. If you are coming with your family members to Spain, kindly let us know.
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
IMMIGRATION: NON EU CITIZENS

                             Once in Madrid, you will need to apply for a STUDENT PERMIT CARD (NIE).
                             It will be your legal ID document for the remainder of your stay, once your student visa has expired.

 Arrival in Madrid with
 90-day STUDENT VISA.
                             ONCE ON CAMPUS, PRESENT THE FOLLOWING TO THE STUDENT SERVICES OFFICE
 Book an appointment at
                             AS SOON AS POSSIBLE:
Foreigner´s Office through
   STUDENT SERVICES             o Original Passport and copy of the MAIN PAGE

                                o A copy of the STUDENT VISA

     NIE CARD                   o A copy of the ENTRY STAMP given at the Schengen Area Airport upon arrival
 FINGERPRINTING
  Appointment at                o If you had a layover in another Schengen Area country prior to arriving in Madrid and therefore don’t
                                  have a Spanish entry stamp, please bring your boarding pass, e-ticket or another proof from your
 Foreigner´s Office
                                  arrival to Spain and a copy.

                             STUDENT SERVICES will book you an appointment at the Foreigner´s Office.

 STUDENT PERMIT
                             NOTE:
      (NIE)
     PICK UP                    o    The first available NIE appointments usually come out about a month after the time of booking.
                                o    Check your IE email inbox on a daily basis so as not to miss any important updates.
                                o    Please let STUDENT SERVICES know if you booked a NIE appointment yourself.
                                o    If your family members (spouse and/or children) are joining you in Madrid, kindly prepare the above
                                     information for each of them.
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
IMMIGRATION: EU CITIZENS
 Students who will be living in Spain for a period of more than three months must apply for the Certificate of Registration within their first 90 days in Spain. This certificate will
 grant you a Spanish ID number (NIE) and serve as your legal residency document in Spain. The Student Services Department can book your Certificate of Registration
 appointment. Once you are on campus and have found housing, please send an email to Student.Services@ie.edu with the following information:

 o   Full name as it appears on your Passport
 o   Passport Number
 o   Nationality
 o   Approximate date of arrival (if you aren’t in Madrid yet)
 o   A copy of the main page of your passport (in order to confirm the information provided)
 o   If any EU/EEA/SWISS family members (spouse and/or children) will be living with you in Madrid, kindly send us the above information for each of them
 o   If any non-EU family members (spouse and/or children) will be living with you in Madrid, kindly let us know

The first available NIE appointments usually come out about a month after the time of booking. Kindly check your IE email inbox on a daily basis so as not to miss any important
updates.

  DO I REALLY NEED TO APPLY FOR THE CERTIFICATE                     WHAT HAPPENS IF MY INITIAL APPLICATION IS                    HOW LONG WILL MY CERTIFICATE BE CONSIDERED
                OF REGISTRATION?                                                  REJECTED?                                                       VALID?

Yes – for a number of reasons. First of all, it is a legal         If the authorities consider your documentation to            Your Certificate of Registration will be valid for five
requirement according to Spanish immigration law.                 be incomplete, they will either give you a deadline           years, starting on the date of your appointment.
EU/EEA/Swiss citizens living in Spain for more than               to come back with any missing documents or ask                Remember that it will be issued at your initial
three months without having started the Certificate of            you to book a new appointment. To avoid having to             appointment if all of the documentation is correct.
Registration application process would be in violation            make multiple trips to the immigration office, be
of this law.                                                      sure to bring all of the required documents.
                                                                                                                                     WHAT DO I DO IF I LOSE MY CERTIFICATE?
Secondly, the Certificate of Registration provides some
key practical benefits. If you ever have the opportunity                                                                        Unfortunately, it is not possible to ask for a simple
to work, do an internship or carry out other activities                   DO MINORS HAVE TO GO TO THEIR
                                                                                                                                replacement. You will need to book another
                                                                            APPOINTMENTS IN PERSON?
in Spain, you will be asked for the NIE number, along                                                                           appointment and submit the same set of documents
with a valid Certificate of Registration. We would                Yes, all applicants have to go to their appointments          as the first time, along with a police report which
recommend applying as soon as possible so as to be                in person, including minors. They will have to be             states that you lost your original Certificate of
ready for these potential situations.                             accompanied by their legal guardian.                          Registration. If you would like us to book you a new
                                                                                                                                appointment, kindly send an email to
                                                                                                                                Student.Services@ie.edu
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
REGISTERING AT THE CITY HALL /
EMPADRONAMIENTO

Once you have a permanent address in Spain, you should register
with the City Halls in Madrid (“empadronarse”). There are several
offices around the City.

An appointment is needed in order to register.
It does not cost anything and the certificate is given on the spot.

The City Hall Registration document (“VOLANTE DE
EMPADRONAMIENTO”) is a requirement for all as you will have
to prove to the local authorities that you are living at a specific
address.

This document can only be issued once you have a permanent
accommodation in Madrid. You can look the requisites and
instructions to book an appointment in the Campus Online once
you receive your log-in details before your program starts.

 CAMPUS ONLINE  IMMIGRATION  REGISTERING AT THE
          CITY HALL (EMPADRONAMIENTO)
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
ACCOMMODATION                                                                                                              BOOKING THE PROPERTY
STUDENT RESIDENCES
                                                                                                                                          PRICES
Some students decide to go to a student residence and take the opportunity to leave logistical issues in the hands of
                                                                                                                        You can expect to pay between 800€ and
the staff, leaving time to study and enjoy the experience in Madrid. Even though IE does not have an on-campus
                                                                                                                        1.200€ a month for a decent one or two
residence, we have agreements we residences located throughout Madrid. You can find more information in our
website. These are some of the most recommended ones:                                                                   bedroom apartment. If you plan to share
                                                                                                                        your flat with other students, you can
        o    Masterhome: Tel: +34 91 192 00 92.                                                                         expect to pay quite a bit less per month.
        o    FunWay: Tel: +34 91 579 81 16
        o    The Residence: Tel: +34 609 204 276
        o    WunderHouse: Tel: +34 91 599 03 69                                                                             BEFORE SIGNING A CONTRACT
                                                                                                                        If possible, visit the property before signing
LOOKING FOR AN APARTMENT
                                                                                                                        a contract. In order to avoid scams, we
                                                                                                                        recommend not to pay the landlord prior to
Here are some of the MOST POPULAR LINKS for finding housing in Spain:
                                                                                                                        signing a contract.
        o    Idealista
        o    Enalquiler
        o    Fotocasa                                                                                                                   CONTRACT
                                                                                                                        Rental contracts usually last one year,
REAL ESTATE AGENCIES are also an option, but less advisable due to the high commission they charge (which is usually    although you can sometimes negotiate with
equivalent to one month’s rent). However, there are some agencies IE has an agreement with, which offer special         the landlord to rent for a shorter period.
commission rates for IE students:
                                                                                                                        This will sometimes cause the price to
                                                                                                                        increase. The landlords will usually ask for a
    o       DFLATHousing: Tel: +34 914 45 19 37.
                                                                                                                        security deposit (“fianza” in Spanish) which
    o       PYR: Tel: +34 914 10 99 80. 30% discount to IE students.                                                    can be the equivalent of 1 to 6 months of
    o       Antorán Inmobiliaria: Tel.: +34 629 63 68 68                                                                rent. You can negotiate the terms with
                                                                                                                        them. Important: always request a receipt
    o       Accommadrid: Tel: +34 915 93 07 98
                                                                                                                        of payment as well as a contract, which has
    o       Spotahome: Tel: +34 911 23 28 73. 20% off for online bookings using the discount code: IE2018               been signed by both parties.
    o       Uniplaces: 50% discount on service fee with the code: IE2017
    o       Beroomers: Tel.: +34 622 196 943. 25% of the booking fees with the code: BEIE25
                                                                                                                                         UTILITIES
                                                                                                                        Keep in mind that in Spain, expenses such as
 Once you are in Madrid, you can walk around the neighborhoods that interest you and look for signs “SE ALQUILA”.       electricity, water, gas, etc. are not usually
 This means that the apartment is for rent, and it is a common way of advertising available flats in Madrid.
                                                                                                                        included in the cost of rent.
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
HEALTH INSURANCE
You need a medical insurance for the duration of your program and that is not
included in your program fees. It can be an international insurance (be careful
with the deductibles as they can be very high) or a Spanish one, as long as it
includes full coverage (travel insurances are not accepted) and the repatriation
service. Our Office has an agreement with CIGNA and SANITAS and ADESLAS,
Spanish companies that offer a discount to IE students. These companies give
students the option of getting their insurance policies before arriving to Spain.

EUROPEAN HEALTH INSURANCE CARD

The European Health Insurance Card (EHIC) makes it easier for people from the
European Union’s 27 Member States plus Iceland, Liechtenstein, Norway and
Switzerland to access health care services during temporary visits abroad. It is a
personal and non-transferable document that certifies the holder's entitlement to
receive any necessary medically-related health care benefits during their
temporary stay in the European Economic Area or Switzerland.
Make sure that you have obtained a card before leaving your country. It will help
you save time, hassle and money if you fall ill or suffer an injury while abroad. You
will need to provide a private insurance policy or the European health card for
your immigration process.

Once in Spain, we would recommend checking in at your local public health center
in order to request information regarding how to receive medical treatment with
your EHIC. Keep in mind that your card won't cover you at private clinics and
hospitals.
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
GETTING TO THE CAMPUS
                                      FROM MADRID AIRPORT (BARAJAS) TO IE (MARÍA DE MOLINA, 31BIS)

                 BY METRO                                                 BY BUS                                               BY CAR
Line 8 (the pink line) takes you straight from        Bus number 200 provides a permanent bus service        Arriving from T1-T2-T3:
Barajas airport to the centre of Madrid. The          that goes direct from the airport —from all its         o Follow the signs M-14/Madrid Centro
airport metro stations are located in Terminal 2      terminals — stopping at the Avenida de América               Ciudad/ Avda. América / A-2 / M-40 / A-
and Terminal 4, and there are signs to help you       bus and metro station. It runs from 5:15 a.m. to             4/A-5/A-3 and merge onto M-14
find it throughout the airport. The metro stop in     11:30 p.m., and has special racks for luggage. The      o Take exit 1 to merge onto E-90/A-2 and
downtown Madrid is called Nuevos Ministerios          Airport Express provides service 24h.                        keep left to continue on A-2
and it is situated in the middle of the Paseo de la                                                           o Continue to Avenida de América and then
Castellana.                                           Take the bus all the way to the end of the line. The         onto Calle María de Molina
                                                      bus will drop you off at the Avenida de América
From Nuevos Ministerios you can take line 10          bus station. From there you only have to walk
(dark blue line) to Gregorio Marañón. This stop       down a couple of blocks to IE or take a cab a short
brings you out further down the Paseo de la           distance to campus.                                    Arriving from T4:
Castellana, and you simply cross this road to                                                                 o Take the M-12 ramp to Madrid/M-11/M-
reach Calle María de Molina. Or you can take line     There is a flat rate fare, regardless of where you           40
6 (grey line) to Avenida de América.                  want to get off. The journey takes around 40            o Use the middle lane to continue toward
                                                      minutes, depending on the amount of traffic                  M-13 and follow the signs M-13/M-
                                                      entering Madrid.                                             111/BARAJAS/AEROPUERTO
                                                                                                              o Continue to M-13 and then onto M-14
                                                                                                              o Use the two right lanes to take exit 1 to
                                                                                                                   merge onto E-90/A-2 towards Madrid
                                                                                                              o Keep left to continue on A-2
                                                                                                              o Continue on to Avenida de América and
                                                                                                                   then to Calle María de Molina
STUDENT SERVICES LANDING IN MADRID GUIDE - +34 91 568 97 50
TRANSPORTATION
With a large Metro line, bus circuit and train service, Madrid’s public transportation system is great. However, you will need to learn how to use it.
Timetables, routes and etc.: PUBLIC TRANSPORTATION APP

                            METRO                                                                                           BUS
This is the quickest means of transportation in Madrid. It's open from                    Regular bus routes are run by the Municipal Transportation Company (EMT-
6am to 2am (the last metro leaves at 1.30am). Bear in mind that some                      Empresa Municipal de Transportes). Most bus routes operate Monday to
stations have shorter hours.                                                              Friday between 6am and 11.30pm, every 4 to 15 minutes. There are also
                                                                                          night buses known as “Owls” (Búhos) that run from midnight to 6 am.
Metro stations close to IE Madrid campus:
                                                                                          All night busses leave from PLAZA DE CIBELES. Fares are the same as during
   o   Gregorio Marañón (Lines 7 & 10)                                                    day hours, however, the frequency is lower.
   o   Avenida de América (Lines 6, 4, 7 and 9)
                                                                                              o   Single trip ticket costs 1,50€. It can be bought when boarding the
   o   Núñez de Balboa (Lines 5 & 9)                                                              bus.
                                                                                              o   The ticket is valid for one trip on the bus where it´s bought and it
For the information regarding times, delays, maps, you can download                               has to be kept until the end of your bus trip.

METRO DE MADRID APP                                                                       All EMT buses are accessible to disabled passengers.
                                                                                          For more information check out their website.
Also, check the MADRID METRO MAP

                TRAIN “CERCANÍAS”                                                                                           TAXI
The local network of the Spanish train company, RENFE, runs
between most towns in the Madrid area and the city centre. Fare                        TAXI fares:
for the local trains vary depending on the zone. The service runs                          o Monday- Friday from 6am to 9pm: minimum fare is €2.40;
from 5am to midnight. The frequency depends on the station.                                o On holidays at night, weekend’s minimum fare is €2.90.
                                                                                           o Fare for journeys between the airport and the city centre: €30
Main train stations in Madrid: Nuevos Ministerios, Atocha,                                 o The price per kilometre ranges between €1.05 and €1.25
Chamartín, Sol, Méndez Álvaro and Príncipe Pío.
                                                                                       MORE INFORMATION
For more information check out their website.
Also, check the RENFE CERCANIAS APP
PUBLIC TRANSPORTATION CARDS AND FARES

The tickets for Public transportation have to be loaded in transportation cards.
There are two types of cards: the Multi Card and the Public Transport Personal Card.

Get the information regarding your transportation card: PUBLIC TRANSPORT CARD APP.

               MULTI CARD                                   PUBLIC TRANSPORT
                                                             PERSONAL CARD
 o   Non-personal public transport card.
                                                     Personal and non-transferable card          NEEDED DOCUMENTATION (keep in mind that if you are applying online you will
 o   May be loaded with two different types of                                                   need the scanned copies of the following documents):
     tickets:
     1) Metro and Light Metro (Metro Ligero)        HOW TO GET IT?                                   o    1 Passport sized photo
     network single tickets.                                                                         o    Original and copy of ID,
                                                    There are two ways:                                   Passport or NIE.
     2) 10 journeys tickets (metro and bono-bus)
                                                        o   In Person (Appointment is needed).       o    Printed filled form.
     CARD FARE: 2,50€.
                                                            You will get the card on the spot.   MORE INFORMATION
                                                        o    Order it ONLINE. You will get the
     WHERE TO GET IT?                                       card in 7-15 days.

         o   Metro ticket machines                                                               ABONO JOVEN 30 DÍAS (YOUTH TRAVEL PASS)
                                                    MORE INFORMATION
         o   Network of tobacconists and                                                             o    Can be used in metro and urban EMT buses. Cost of the card: 4€
             other authorized points of sale                                                         o    Valid for 30 days from the day of purchase from zone A - E2
                                                                                                     o    Valid until the date you turn 26
             MORE INFORMATION
                                                                                                               MORE INFORMATION

                                                                                                 All information regarding the Madrid public transportation cards can be found on the
                                                                                                 following website.
OPENING A BANK ACCOUNT
Although it is not a requirement, many students open a Spanish bank account.
While students are welcome to try to open a bank account at the bank of their choice, banks have the right to ask foreigners for their
NIE number (the Spanish ID number assigned to foreigners) to guarantee that they will be in Spain for extended stays.

IE has a deal with two branches of Banco Sabadell.
To open an account with Banco Sabadell, you only need
your passport and proof that you are an IE student (ex. a
copy of your Enrolment Contract).
The offices we work with are both close to campus:

   o C/ SERRANO 71
     Tel.: +34 91 432 70 70
     M-F: 8:15am-2pm

   o   C/ MIGUEL ÁNGEL 23
       Tel.: +34 91 436 01 70
       M-F: 8:15am-2pm
SAFETY
 Madrid is one of the safest cities in Europe. However, you should be aware of pickpockets. We would recommend keeping an eye on belongings. It is also a good idea to have a
 scanned copy of your ID documents.

   +34 SPAIN´S COUNTRY CODE

   IMPORTANT PHONE NUMBERS
        EMERGENCY NUMBERS                                                                                            TRAVEL AND TRANSPORTATION
        112
        THE EUROPEAN EMERGENCY PHONE NUMBER, AVAILABLE                                                               902 404 704
        EVERYWHERE IN THE EU.
                                                                                                                     Adolfo Suárez Madrid –Barajas Airport
        You can call 112 from landlines and mobile phones to contact any
        emergency service: an ambulance, the fire brigade or the police.
                                                                                                                     010 or 915 298 210
        091                                                                                                          (if you are calling from outside of Madrid)
        SPANISH POLICE
                                                                                                                     Madrid City Council Information
         91 562 04 20
         POISONINGS                                                                                                  012 or 91 580 42 60
                                                                                                                     (if you are calling from outside of Madrid)
                                                                                                                     Regional Madrid Information

             WHAT SHOULD I DO IN CASE OF LOSS OR THEFT IN MADRID?
When an ID document, such as a passport, is lost or stolen, you will need to make a POLICE REPORT.
This is to certify the loss and make sure that no one fraudulently uses your identity later.

The police report can be done over the phone by calling 902 102 112. There are English-speaking assistants
24-hours a day, so it is best to make the report over the phone. After filing the report, you will have to pick up
the physical copy of the report at the police station. The closest police station to IE is located at:
Calle Príncipe de Asturias, 8.

Foreign Tourist Assistance Service: police station located near Plaza de España, at Calle Leganitos, 19.
PHONE STORES NEAR IE

IE has agreement with Go!red Company.
You will not need to show you NIE card
(Student permit/certificate of registration)
if you want to get a phone or Wi-Fi
contract.
Contact them and let them know that you
are an IE Student in order to get the
Special Offer.

Another common option is to sign a contract with one of the most popular telephone providers in Spain.
These companies can also give you the option to get internet service at your house. As these companies often ask for students to show
their NIE card (student permit card/certificate of registration) in order to sign a contract, many students start off by getting a pre-paid
SIM card and then later switch to a contract.

         ORANGE                                  MOVISTAR                         VODAFONE                            PHONE HOUSE
o   C/ Raimundo Fdez Villaverde 79     o   C/ de Modesto Lafuente, 65       o   Paseo de la Castellana, 85     o   C/ Orense, 12
    (El Corte Inglés Mall)             o   C/ Jose Abascal, 23 Local            (El Corte Inglés Mall)         o   C/ Conde de Peñalver, 13
o   C/ Orense 9                        o   C/ de José Ortega y Gasset, 49   o   C/ de Orense, 7
o   C/ Diego De Leon 57                                                     o   C/ de Goya, 45
o   C/ Alcalá 149                                                           o   C/ Eloy Gonzalo, 15
o   C/ Conde de Peñalver 2
o   C/ Fuencarral 132
DRIVING IN SPAIN
                                                                                                                                TIPS FOR CYCLING IN MADRID
An International Driving Permit allows you to drive in Spain for six months. A foreign driver´s license is no longer valid if
you have resided in Spain for over six months. However, there are driver’s licenses exchange agreements between Spain
and some countries, which allow the license holder to exchange their license for the equivalent of a Spanish license.
Licenses form the European Union and other European countries such as Andorra, Norway, Switzerland, Iceland, Croatia            o Bike theft happens, we recommend
and Liechtenstein may be exchanged. Due to additional agreements, foreigners legally residing in Spain may also                   buying a good lock
exchange those issued in the following countries: Algeria, Japan, South Korea, Argentina, Bolivia, Chile, Colombia,
Ecuador, Morocco, Peru, Dominican Republic, Paraguay, Uruguay and Venezuela. Please note that this list of countries            o Do not cycle in pedestrian areas or on
sharing exchange agreements does change.
                                                                                                                                  pavements unless they are designated
Anyone who has a license from a country not listed above will need to take the full Spanish driving test. Keep in mind            as cycling lanes
that your non-resident status only gives you driving permission for the first three months in Spain.
                                                                                                                                o Always make sure to check the flow of
BRINGING A CAR TO MADRID                                                                                                          traffic

The many procedures relating to importing and registering a foreign vehicle are complex. If you are determined to
bring your vehicle to Spain, we recommend that you check out http://www.dgt.es for specific information.

As far as insurance is concerned, your non-resident status only gives you driving permission for the first three months
in Spain. Therefore, it is imperative to check with your insurance company if you decide to bring your car from abroad.

CYCLING IN SPAIN
Madrid has a small but growing cycling culture. Please be aware that you will not find designated cycling lanes
throughout the entire city, and thus, will often need to ride in traffic.

BiciMadrid: The public bike rental service in Madrid. More information: https://www.bicimad.com/.

MADRID BIKE MAP

BUYING BIKES
There are a number of places where you can buy new bikes. Check out stores such as Decathlon, Mammoth, El
Caballo de Acero, Karacol Sport;

For second-hand bikes, check out stores such as:

    o   Vibbo
    o   Cash Converters (multiple locations around Madrid)
I´D LIKE TO TAKE SPANISH CLASSES BEFORE ARRIVAL,
FREQUENTLY ASKED QUESTIONS                              AND THEN CONTINUE TAKING CLASSES AFTER I´M IN
                                                                             MADRID.
 WHEN I ARRIVE IN MADRID, SHOULD I ALWAYS
       CARRY MY PASSPORT WITH ME?                       Student Services organizes an Intensive Spanish course
                                                        aimed at those foreign students who do not speak
 Keep in mind that in Spain you are required to         Spanish or who have a low level. Students will have the
 have an official ID document with you at all times.    option to take this course On Campus or online. You will
 Examples of official IDs include passports or          receive more information in your program Welcome
 driver’s licenses from your home country.              Site.

 We understand that it may not be opportune to          Some programs at IE offer Spanish classes during their
 always carry your passport with you. In cases          duration. Make sure to check your schedule details once
 where this is not possible—for example if you are      you receive more information.
 playing football—we strongly recommend that
 you keep a copy of your official ID document with      If you would like to continue with Spanish online
 you. This way, if the police happens to stop you,      courses, IE has an agreement with Busuu.
 you can show them the copy of the document,
 and they will give you 24 hours to bring the           For more options, see the List of accredited Spanish
 original document to a police station.                 language centers by Instituto Cervantes. If you want to
                                                        start Spanish classes before you come to Spain, Instituto
                                                        Cervantes also has centers all around the world. You can
                                                        see a list of their locations here.

 I’M BRINGING SEVERAL ELECTRICAL DEVICES—
                                                          I WOULD LIKE TO KNOW WHETHER THERE IS THE
 HOW CAN I TELL IF THEY WILL BE COMPATIBLE
                                                         POSSIBILITY OF HAVING ACCESS TO A GYM, TAKING
     WITH SPANISH ELECTRICAL OUTLETS?                   LANGUAGE CLASSES, ETC. WITH SPECIAL PRICES FOR IE
 In Spain, voltage is 220-240V, 50 Hz (cycles). You                        STUDENTS.
 need to use a transformer (converter) if your
                                                       We suggest taking a look at the many discounts available
 device is set to a different voltage.
                                                       to those in the IE community.
 Electric outlets in Spain have two round pins.        Once your academic team sends you the log-in deals for
 You will need an adapter plug if your appliance       the Campus Online (a few months before your program
 comes from a place where flat pins or more than       begins), go to
 two pins are used.
                                                       CAMPUS ONLINE STUDENT SERVICES IE DISCOUNT AGREEMENTS.
 You can compare your electrical plug to
                                                       Here you will find a link to the IE Alumni Association,
 Spain’s (Type C), HERE.
                                                       which includes discounts to a variety of businesses,
                                                       restaurants, language schools, etc.
CAN I SHIP MY DIPLOMA/BOXES/OTHER                      HOW CAN I GET IN TOUCH WITH MY
               BELONGINGS TO IE?                             CLASSMATES BEFORE ARRIVAL?

We do not recommend sending packages to IE, as         Kindly note that, due to Data Protection laws,
valuable items can be lost in transit. We are also     our office is unable to supply students with lists
unable to keep packages for students due to            of their classmates. Here are two alternative
limited space. As an alternative, we would             suggestions:
recommend looking into the possibility of sending
                                                           o   Although there is not an official
items to your neighborhood Post Office (Correos),
                                                               Facebook group for students at this
or to the nearby DHL office located in Calle María
                                                               time, IE students often create
de Molina 1.
                                                               unofficial Facebook groups in order to
                                                               connect with classmates.
                                                           o   In addition, once the academic team
    IS THERE A POST OFFICE NEAR CAMPUS?                        sends you the log-in information for
Yes, you can find a Post Office (Correos) located at           the Campus Online, you will also be
Avenida de América, 3, which is opposite the                   able to connect with classmates via the
Avenida de América bus and metro station. This is              forum.
a great option for sending letters and small items.
If you need to ship or receive large items, we
recommend checking DHL, located in Calle María                     CAN YOU REVIEW MY
de Molina 1.                                                     RENT CONTRACT WITH ME

                                                       As we are not experts on housing law,
                                                       unfortunately, our office cannot give you legal
 I HEARD THAT I CAN WORK UP TO 20 HOURS A              counsel on this matter. If you would like to hire
 WEEK ON MY STUDENT VISA. IS THIS CORRECT?             a lawyer, we recommend Gustavo Duguech
A long-term student visa allows you to work part       Torrente of the law firm Duguech&Dip (special
time up to 20 hours per week. To do so you would       rates for IE students).
need to apply for an additional authorization at the   His office is located at Calle Fernández de la Hoz
Immigration Office in Madrid. Please note that         27/ 4th floor, center left / 28010 Madrid. You
your Master program is very intense and time           can contact him via email at:
consuming, so we strongly recommend our
students to disregard this option and focus on their   g.duguech@duguechdip.com or via phone:
classes.                                               +34 91 825 9253 or +34 625 481 278.
                                                       www.duguechdip.com/en/.
WHERE DO I GO IF I NEED…

INFORMATION UPON MY                 ADMISSIONS
ARRIVAL & IMMIGRATION            DOCUMENTATION OR
                                  OTHER ACADEMIC
    STUDENT SERVICES                 QUERIES?
      DEPARTMENT
 student.services@ie.edu        ASSISTANTS OF PROGRAM
    María de Molina, 11          Check ONLINE CAMPUS
     M-F, 11 am- 5 pm                  for details.

                                INFORMATION RELATED
  INFORMATION ABOUT
                                    TO PAYMENTS?
       LOANS AND
     SCHOLARSHIPS?            ADMINISTRATION DEPARTMENT
                              Administracionclientes@ie.edu
 FINANCIAL AID DEPARTMENT          María de Molina, 4
    financialaid.ieu@ie.edu
     María de Molina, 31BIS

 A PLACE TO STUDY OR            INFORMATION ABOUT IE
  BORROW A BOOK?                   CLUBS OR GROUPS

       IE LIBRARY                     CAMPUS LIFE
   Biblioteca@ie.edu               Campus.Life@ie.edu
  María de Molina 31BIS            María de Molina, 31
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