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Small Business
            SOUTH DAKOTA EDITION 2020

             resource guide

       START
       GROW
       EXPAND
       YOUR BUSINESS

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START GROW EXPAND YOUR BUSINESS - Small Business ...
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START GROW EXPAND YOUR BUSINESS - Small Business ...
CONTENTS
South Dakota Edition 2020

                            Local Business                             Funding
                            Assistance                                 Programs
                             8   Local Success Story                   26   National Success Story
                                 Derek DeGeest wanted to handle             Jennifer and Jeff Herbert’s
                                 his business’s growth with care, so        meadery has expanded into a
                                 he turned to the SBA for business          multimillion dollar enterprise
                                 guidance and financing assistance.         thanks to SBA assistance.

                            11   Local SBA                             27   SBA Lenders
                                 Resource Partners
                                                                       33   Need Financing?
                            13   Your Advocates
                                                                       34   Go Global with
                            14   How to Start a Business                    International Trade

                            18   Entrepreneurial Resources             36   R&D Opportunities for
                                                                            High Growth Startups
                            19   10 Steps to Start
                                 Your Business                         38   National Success Story
                                                                            Cheeseburger Baby owner
                            20   Opportunities for Veterans                 Stephanie Vitori persevered
                                                                            through a financial storm and a
                            22   Write Your Business Plan                   natural disaster.

                                                                       42   Surety Bonds

                                                                       Contracting
                                                                       44   National Success Story
                                                                            Jennifer Rahn steers the course
                                                                            for Admiral Engineering,
                                                                            succeeding as a small business
                                                                            subcontractor.

                                                                       47   Government Contracting

                                                                       48   SBA Certification
                                                                            Programs

                                                                       49   Woman-Owned Small
                                                                            Business Certification

                            ON THE COVER Derek DeGeest, courtesy of DeGeest Steel Works & LestaUSA

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START GROW EXPAND YOUR BUSINESS - Small Business ...
U.S. SMALL BUSINESS ADMINISTRATION

A MESSAGE FROM THE ADMINISTRATOR

     I
            t is my honor to serve as                to SBA resources among entrepreneurs in
            Administrator of the U.S. Small          underserved markets, and continuing to
            Business Administration, leading a       prioritize disaster relief.
            team of dedicated professionals – in       Within this resource guide, you will learn
     Washington, and in communities across           more about the tremendous tools the SBA
     America – that is laser-focused on helping      provides small businesses through our 68
     entrepreneurs recover from the impacts of       District Offices and numerous Resource
     the COVID-19 pandemic.                          Partners, such as our Small Business
        The SBA is here to support our nation’s      Development Centers, our SCORE mentoring
     small businesses by providing timely            network, Women’s Business Centers, and
     economic relief and access to invaluable        Veterans Business Outreach Centers. Featured
     resources for planning, launching, and          in this guide are some of the remarkable
     expanding small businesses. America’s           success stories of entrepreneurs who partnered
     entrepreneurs are innovators and risk-          with the SBA to take their businesses to the
     takers. They are the catalyst for employment    next level. The SBA encourages you to also
     opportunities within their communities.         utilize these resources to help strengthen and
     During these unprecedented times, I am          meet your business goals.
     confident the small business sector will once
                                                     Sincerely,
     again propel our economy to prosperity, just
     as it has over the last three years.
        As a member of the President’s cabinet,
     I am honored to be the voice for America’s
                                                     Jovita Carranza
     30 million small businesses, advocating on
                                                     SBA Administrator
     behalf of every entrepreneur. Whether it’s
     seeking assistance with economic disaster
     recovery, access to capital, government
     contracting opportunities, or business
     mentoring, the SBA is ready and determined
     to help our customers succeed.
        The SBA remains committed to continuing
     our support of America’s entrepreneurs and
     making an even bigger impact in communities
     across the country. In particular, the SBA is
     focused on elevating female entrepreneurs
     and our military veterans, expanding access

                           WE MAKE SMALL BUSINESS
                           OUR BUSINESS.
                           START • GROW • EXPAND • RECOVER

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START GROW EXPAND YOUR BUSINESS - Small Business ...
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START GROW EXPAND YOUR BUSINESS - Small Business ...
PUBLISHED BY

                            New South Media, Inc.
                           304.413.0104 | newsouthmedia.com

    PUBLISHER
    Nikki Bowman, nikki@newsouthmediainc.com

    DESIGNER
    Hayley Richard, hayley@newsouthmediainc.com

    MANAGING EDITOR
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    ASSOCIATE EDITORS
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    OPER ATIONS MANAGER
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    ADVERTISING SALES DIRECTOR
    Heather Mills McIntyre, heather@newsouthmediainc.com

    ADVERTISING SALES
    Kelley McGinnis, Bryson Taylor
    sba@newsouthmediainc.com

    Copyright: New South Media, Inc. Reproduction in part or whole is strictly prohib-
    ited without the express written permission of the publisher.

    © 2020 NEW SOUTH MEDIA, INC., ALL RIGHTS RESERVED

    The U.S. Small Business Administration’s Office of Marketing & Customer Service
    directs the publication of the Small Business Resource Guide under SBA Contract
    #SBAHQ-17-C-0018. SBA publication winter 2020 national edition #mcs-0134

    WRITER/EDITOR
    Becky Bosshart
    (202) 205-6677
    rebecca.bosshart@sba.gov
    DIRECTOR OF MARKETING
    Paula Panissidi Tavares
    paula.tavares@sba.gov

    The SBA’s participation in this publication is not an endorsement of the views,
    opinions, products or services of the contractor or any advertiser or other participant
    appearing here. All SBA programs and services are extended to the public on a nondis-
    criminatory basis.
    Directory listings do not constitute or imply an endorsement by the SBA of any
    opinions, products, or services of any private individual or entity.

    Printed in the United States of America.

    While every reasonable effort has been made to ensure that the information con-
    tained here is accurate as of the date of publication, the information is subject to
    change without notice. The contractor that publishes this guide, the federal govern-
    ment, or agents thereof shall not be held liable for any damages arising from the use
    of or reliance on the information contained in this publication.

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START GROW EXPAND YOUR BUSINESS - Small Business ...
SBA South Dakota
District Office
2329 N. Career Ave., suite 105                                          Rapid City Office
Sioux Falls, SD 57107                                                   Federal Building and U.S. Courthouse
(605) 330-4243                                                          515 Ninth St., room B10
Fax (605) 330-4215                                                      Rapid City, SD
sba.gov/sd                                                              (605) 341-5962
@SBA_SouthDakota

District Director Letter                                                                             District Director

W
                                                                                                     Jaime Wood
            elcome to the 2020 edition of the U.S. Small Business Administration's South Dakota      (605) 330-4243 x14
            Small Business Resource Guide. The SBA helps make the American dream of small            jaime.wood@sba.gov
            business ownership a reality. We are the only federal agency dedicated to helping our
30 million small businesses start, grow, expand, or recover after a disaster. With an increasingly   Rapid City Senior Area Manager
diverse and tax-friendly business climate, South Dakota ranks among one of the best locations        Pam Selberg
to start and develop a successful small business.                                                    (605) 341-5962
    To get started, visit one of our SBA offices in Sioux Falls or Rapid City or connect to an SBA   pamela.selberg@sba.gov
Resource Partner. Starting on pg. 9, you will find listings for free or low-cost business advisers
                                                                                                     Business Opportunity Specialist
including Small Business Development Centers, SCORE mentors, our Women’s Business Center,
                                                                                                     Lisa Claassen
and the Veterans Business Outreach Center. Interested in small business financing? Find out
                                                                                                     (605) 330-4243 x28
if SBA-guaranteed loan programs are right for you by consulting with an SBA specialist at one
                                                                                                     lisa.claassen@sba.gov
of our partner lending institutions, listed in the green Funding Programs section of this guide.
Our Lender Match online tool can connect you with SBA Lenders serving South Dakota. The              Economic Development Specialist
SBA also provides low-interest disaster loans following a declared disaster. This year SBA           Michele Arends
helped thousands of South Dakota small businesses pay their employees during the COVID-19            (605) 330-4243 x11
disaster through the Paycheck Protection Program. This program provided millions of dollars          michele.arends@sba.gov
in paychecks to South Dakotans. Interested in government contracting? Learn more about SBA
certifications and our business development programs in the red Contracting section. SBA             Lender Relations Specialist
programs and services help small businesses better compete in the public marketplace.                Marcella Hurley
    The SBA is creating economic opportunities in low-income communities. We work with the U.S.      (605) 330-4243 x22
Department of Housing and Urban Affairs to increase investments in South Dakota’s 25 Opportunity     marcella.hurley@sba.gov
Zones, often expanding from Historically Underutilized Business Zones. Opportunity Zones provide
a tax break in which investors may use capital gains to support long-term economic development.      Deputy District Director
    Stay up to date on SBA events near you and get valuable local business information by            Bryson Patterson
following us @SBA_SouthDakota. Register for email updates at sba.gov/updates. Use our                (605) 330-4243 x 31
Small Business Resource Guide to power your dream of starting, growing, or expanding your            bryson.patterson@sba.gov
small business in South Dakota. As our community continues its recovery from the health,
social, emotional and economic effects of the Coronavirus pandemic, we hope you know you
can continue to count on SBA for small business assistance. We're in
this together.

Sincerely,

Jaime L. Wood
District Director

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START GROW EXPAND YOUR BUSINESS - Small Business ...
LOCAL BUSINESS
          ASSISTANCE

                                 Manufacturing is changing
                                 dramatically; technology
                                 will continue to rapidly
                                 advance our industry for
                                 years to come. Thanks to
                                        the SBA, DeGeest
                                          Steel Works is
                                           strategically
                                            positioned for
                                             the future.”

How I Did It

Derek DeGeest
                                                             COURTESY OF DEREK DEGEEST

Owner, DeGeest Steel Works & LestaUSA
Tea, SD

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START GROW EXPAND YOUR BUSINESS - Small Business ...
D
                                                                                              LOCAL BUSINESS ASSISTANCE

                 erek DeGeest wanted to
                 handle his business’s
                 growth with care, so
                 he turned to the SBA
                 for business guidance
and financing assistance. For 45 years,
DeGeest Steel Works focused on large
steel production for the construction,
agriculture, forestry, and government
uses. Derek runs the business with his
father Scott DeGeest. The company
was founded by his grandfather, Clint
DeGeest, a Naval veteran who learned
the trade while in the service. The third-
generation business owner has embraced
new technology, using robotics,
automation, and custom software to
solve clients’ problems around the
world. With the assistance of the Sioux
Falls Small Business Development
Center, an SBA Resource Partner, Derek
qualified for two SBA-backed 504
Certified Development Company loans
totaling over $4.1 million.

What was the challenge?
We’re always striving to push the
boundaries on what is possible in
manufacturing, adding more robotics
and automation. These necessary
upgrades would allow the company
                                              Bank. Derek: “We used our first 20-        are the North American manufacturer/
to quickly adapt to our customers’
                                              year term loan to expand our facility in   distributor of the self-learning
changing needs. In adding automation
                                              Tea, SD from 78,000 square feet into a     finishing robot used in our automated
to earlier product stages, we ended
                                              133,000-square-foot facility. With our     paint system.
up creating a bottleneck later on in
                                              second 10-year term loan we purchased         Because of our success and
the product process. The painting
                                              the equipment for our new fully            experience with robotics, we’ve
process was still manual and that was
                                              automated wet coat paint system.” This     been able to help integrate other
jeopardizing the balance achieved
                                              cutting-edge tech solved our production    manufacturers. As part of a task
with the automation of our other
                                              bottleneck and has made DeGeest Steel      force within the manufacturing
departments. We needed the space
                                              Works more efficient.                      and construction industry, DeGeest
and equipment to expand our painting
                                                                                         company representatives work
department as well, and all of this           What was the benefit?
                                                                                         with state government officials and
meant a significant investment.               The new paint line features six self-
                                                                                         education institutions to address the
Access to capital is always a challenge       learning LestaUSA painting and
                                                                                         growing demand for manufacturing
for small businesses. Our business is         finishing robots, making it one of the
                                                                                         workers. We’re also mentoring
creditworthy and has had a profitable         first self-learning robotic painting
                                                                                         aspiring engineers and machinists.
history for 40 years, but we still couldn’t   lines in the USA—and all right here
                                                                                         The company is involved with Project
find traditional financing to get the         in South Dakota. We employ about
                                                                                         Lead the Way in area schools, getting
cash flow we needed to expand our             45 in our state-of-the-art facility.
                                                                                         students interested in STEM careers
facility and upgrade equipment in the         Now that our automation problem
                                                                                         and telling them the benefits of a career
fast time frame we needed.                    is solved, thanks to SBA assistance,
                                                                                         in American manufacturing and tech
                                              we have moved on to develop new
                                                                                         solutions. Manufacturing is changing
What was the solution?                        solutions for our clients. We’re helping
                                                                                         dramatically; technology will continue
The SBA guarantees loans made by              manufacturers all over the world be
                                                                                         to rapidly advance our industry for
lending institutions to small businesses.     successful. In 2019, we expanded from a
                                                                                         years to come. Thanks to the SBA,
DeGeest Steel Works qualified for two         regional contract job shop to a supplier
                                                                                         DeGeest Steel Works is strategically
SBA-backed 504 loans with First District      of robotic applications with the launch
                                                                                         positioned for the future.
Development Co. and First Premier             of our second business, LestaUSA. We

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START GROW EXPAND YOUR BUSINESS - Small Business ...
LOCAL BUSINESS ASSISTANCE

   SBA Resource Partners
   No matter your industry, location, or experience, if you have a dream, the SBA is here to help you achieve it. Our SBA
   Resource Partners offer mentoring, counseling, and training to help you startup and thrive at all stages of the business
   life cycle. These independent organizations operating across the United States and U.S. territories are funded through SBA
   cooperative agreements or grants.

                                                  SMALL BUSINESS DEVELOPMENT CENTERS

        950+
                                                  Achieve your dream of business ownership and remain
                                                  competitive in an ever-changing global economy with assistance
                                                  from your local SBDC. Access free counseling and free or low-
                                                  cost training on topics like regulatory compliance, technology
        Small Business                            development, and international trade. Find an SBDC adviser at
                                                  sba.gov/sbdc.
        Development Centers

                                                  SCORE

        300+
                                                  Join the ranks of other business owners who have experienced
                                                  higher revenues and increased growth thanks to SCORE, the nation’s
                                                  largest network of volunteer business mentors. Experienced
                                                  executives share real-world knowledge to fit your busy schedule.
        SCORE chapters                            SCORE mentors are available for free as often as you need, in person,
                                                  via email or over video chat. Find a mentor at sba.gov/score.

                                                  WOMEN’S BUSINESS CENTERS

       100+
                                                  Women entrepreneurs receive essential business counseling and
                                                  training from this national network of community-based centers.
                                                  Each center tailors its services to help you navigate the challenges
                                                  women often face when starting or growing a business. To learn
                                                  about SBA resources for women visit sba.gov/women.
        Women’s Business
        Centers

                                                  VETERANS BUSINESS OUTREACH CENTERS

        20 +
                                                  Veteran and military entrepreneurs receive business training,
                                                  counseling, and referrals to other SBA Resource Partners at
                                                  a Veterans Business Outreach Center, sba.gov/vboc. Receive
                                                  procurement guidance to better compete for government
                                                  contracts. VBOCs also serve active duty service members,
        Veterans Business                         National Guard or Reserve members, veterans of any era, and
        Outreach Centers                          military spouses.

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LOCAL BUSINESS ASSISTANCE

Our Local SBA
Resource Partners
SBA’s Resource Partners are independent organizations funded through SBA cooperative
agreements or grants.

                                                             Small
                                                             Business
                                                             Development
                                                             Centers
                                                             Aberdeen SBDC
                                                             Serving Beadle, Brown, Campbell, Day,
                                                             Edmunds, Faulk, Hand, Marshall, McPherson,
                                                             Potter, Roberts, Spink, and Walworth counties.
                                                             Advisers Kelly Weaver and Carla Burns
                                                             416 N. Production St.
                                                             (605) 626-2565

                                                             Pierre SBDC
                                                             Serving Buffalo, Corson, Dewey, Haakon,
                                                             Hughes, Hyde, Jones, Mellette, Perkins,
                                                             Shannon, Stanley, Sully, Todd, and Ziebach
                                                             counties by appointment only.
                                                             221 S. Central Ave.
                                                             (605) 773-2783

                                                             Rapid City SBDC
                                                             Serving Bennett, Butte, Custer, Fall River,
                                                             Harding, Jackson, Lawrence, Meade, and
                                                             Pennington counties.
                                                             Advisers Dona Leavens and Matt Stone
                                                             730 E. Watertown St.
                                                             (605) 394-5311

                                                             Sioux Falls/Vermillion SBDC
                                                             Serving Clay, Lincoln, McCook, Minnehaha,
                                                             Turner, and Union counties
                                                             State Director Mark Slade
                                                             Adviser Jim Whitcomb
                                                             2329 N. Career Ave., suite 106
                                                             (605) 367-5757

 Arthur and Sandra Johnson, owners
 of 21 Short Stop in Georgia, received
 assistance from their local Small Business
 Development Center and SCORE chapter.

                                                                                                       11
LOCAL BUSINESS ASSISTANCE

 Watertown & Brookings SBDC
                                                O'Connor Belting, a Delaware
 Serving Brookings, Clark, Codington, Deuel,
                                                family-owned business,
 Grant, Hamlin, Kingsbury, Lake, Miner, and     expanded with the help of an
 Moody counties                                 SBA-guaranteed 7(a) loan.
 Advisers Belinda Englehart and Tim Weelborg
 418 18th Ave. NE
 Watertown
 (605) 882-5115
 2301 Research Parkway, suite 218
 Brookings
 (605) 697-5015

 Yankton & Mitchell SBDC
 Serving Aurora, Bon Homme, Brule, Charles
 Mix, Davison, Douglas, Gregory, Hanson,
 Hutchinson, Jerauld, Lyman, Sanborn, Tripp,
 and Yankton counties
 Advisers Sue Stoll and Lori Cowan
 1808 Summit Ave.
 Yankton
 (605) 665-0751
 Dakota Wesleyan University
 Kelly Center for Entrepreneurship
 Mitchell
 (605) 665-0751 for an appointment

 Small Business Development
 Center International Trade Center
 Regional Director Rock Nelson
 1 W. Weather Lane, suite 400
 Sioux Falls
 (605) 338-3424 or (605) 941-6696
 rock@siouxfalls.com
 usd.edu/sbdc

 SCORE
 Visit sba.gov/score to start working on your
 business goals. Contact your local office to
 schedule an appointment.

 Rapid City Chapter
 (605) 394-1707
                                                                               COURTESY OF THE SBA
 Sioux Falls Chapter
 (605) 367-5757

 Women’s
 Business
 Center                                         Veterans Business
 The SD Center for Enterprise                   Outreach Center
 Opportunity at Black Hills                     UND Center for Innovation
 State University                               4200 James Ray Drive #203
 Michelle Kane                                  Grand Forks, ND
 1200 University St. #9511                      (701) 777-3700
 Spearfish                                      dakotas.vboc@und.edu
 (605) 642-6948

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LOCAL BUSINESS ASSISTANCE

Your
Advocates
The SBA offices of advocacy and ombudsman are independent
                                                                                                  To report how a
                                                                                                  proposed federal
voices for small business within the federal government.                                          regulation could unfairly
                                                                                                  affect you, contact
Advocacy                                       Ombudsman                                          advocacy.sba.gov.
When you need a voice within the federal       Entrepreneurs who have an issue with
government for your interests as a small       an existing federal regulation or policy           To submit a comment
business owner, SBA advocates are here to      receive assistance from the SBA                    about how your business
assist. They analyze the effects of proposed   national ombudsman.
                                                                                                  has been hurt by an
regulations and consider alternatives that        The ombudsman’s office helps you:
minimize the economic burden on small
                                                                                                  existing regulation, visit
                                               » resolve regulatory disputes with                 sba.gov/ombudsman/
businesses, governmental jurisdictions,          federal agencies
and nonprofits.                                                                                   comments.
   The office, advocacy.sba.gov, helps         » reduce unfair penalties and fines
with these small business issues:              » seek remedies when rules are
» if your business could be negatively           inconsistently applied
  affected by regulations proposed by          » recover payment for services done by
  the government                                 government contractors
                                                                                                To submit a comment or complaint
» when you need economic and small             Make your voice heard by participating in a
                                                                                             through the online form, visit sba.gov/
  business statistics                          Regional Regulatory Enforcement Fairness
                                                                                             ombudsman/comments. Your concerns
The SBA Office of Advocacy also                Roundtable or a public hearing hosted by
                                                                                             will be directed to the appropriate
independently represents small business        the SBA national ombudsman. These events
                                                                                             federal agency for review. The SBA will
and advances its concerns before Congress,     are posted periodically on the ombudsman
                                                                                             collaborate with you and the agency to
the White House, and federal agencies.         website, sba.gov/ombudsman.
                                                                                             help resolve the issue.

                                                                                                                                 13
LOCAL BUSINESS ASSISTANCE

                                                                                                                                  COURTESY OF THE SBA
   Adriana Medina, owner of
   Fuerte Fitness, in Seattle, WA,
   received counseling from a
   SCORE mentor and a Women's
   Business Center adviser.

 How to Start a Business
 in South Dakota
 Thinking of starting a business? Here are the nuts & bolts.
                                                                     gov/sbe. Filter your search by business type and location to
 The Startup Logistics
                                                                     view data on your potential customers, including consumer
 Even if you’re running a home-based business, you will have to
                                                                     spending, and a summary of existing businesses, available as a
 comply with many local, state, and federal regulations. Do not
                                                                     map and a report.
 ignore regulatory details. You may avoid some red tape in the
 beginning, but your lack of compliance could become an obstacle
 as your business grows. Taking the time to research regulations
                                                                     Business License & Zoning
                                                                     Licenses are typically administered by a variety of state
 is as important as knowing your market. Being out of compliance
                                                                     and local departments. It is important to consider zoning
 could leave you unprotected legally, lead to expensive penalties,
                                                                     regulations when choosing a site for your business. Contact
 and jeopardize your business.
                                                                     the local business license office where you plan to locate your
                                                                     business. You may not be permitted to conduct business out of
 Market Research
                                                                     your home or engage in industrial activity in a retail district.
 View consumer and business data for your area using the Census
 Business Builder: Small Business Edition, https://cbb.census.

 14
LOCAL BUSINESS ASSISTANCE

                                                                            E-Verify is the quickest way for employers to determine
Name Registration
                                                                         the employment eligibility of new hires by verifying the Social
Register your business name with the county clerk where your
                                                                         Security number and employment eligibility information reported
business is located. If you’re a corporation, also register with the
                                                                         on Form I-9. Visit e-verify.gov, call (888) 464-4218 or email
state. The secretary of state supports South Dakota businesses by
                                                                         e-verify@dhs.gov.
registering and authenticating business entities and trademarks,
(605) 773-2797, sdsos.gov.
                                                                         Health & Safety
                                                                         All businesses with employees are required to comply with state
Taxes
                                                                         and federal regulations regarding the protection of employees,
As a business owner, you should know your federal tax
                                                                         visit employer.gov and dol.gov. The Occupational Safety and
responsibilities and make business decisions to comply with tax
                                                                         Health Administration provides information on the specific health
requirements. The IRS Small Business and Self-Employed Tax
                                                                         and safety standards used by the U.S. Department of Labor. Call
Center, irs.gov/businesses/small-businesses-self-employed,
                                                                         (800) 321-6742 or visit osha.gov.
includes information on paying and filing income tax and finding
an Employer ID Number.                                                   » State Department of Health
   As the IRS continues to implement some of the Tax Cuts and Jobs          600 E. Capitol Ave., Pierre
Act provisions, your tax obligations may change. For the latest tax         (605) 773-3361
reform updates that affect your bottom line, visit irs.gov/tax-reform.      doh.sd.gov
» South Dakota Department of Revenue                                     Employee Insurance
  Anderson Building
                                                                         Check your state laws to see if you are required to provide
  445 E. Capitol Ave., Pierre
                                                                         unemployment or workers’ compensation insurance for your
  (800) 829-9188
                                                                         employees. For health insurance options, call the Small Business
  state.sd.us/drr2/businesstax.htm
                                                                         Health Options program at (800) 706-7893 or visit healthcare.gov/
» Tax assistance centers                                                 small-businesses/employers.
  Aberdeen                                                                  Association Health Plans allow small businesses, including self-
  (605) 626-2218                                                         employed workers, to band together by geography or industry to
  Mitchell                                                               obtain healthcare coverage as if they were a single large employer. For
  (605) 995-8080                                                         information, visit dol.gov/general/topic/association-health-plans.

  Pierre                                                                 Environmental Regulations
  (605) 773-3311                                                         State assistance is available for small businesses that must
  Rapid City                                                             comply with environmental regulations under the Clean Air
  (605) 394-2332                                                         Act. State Small Business Environmental Assistance programs
                                                                         provide free and confidential assistance to help small business
  Sioux Falls
                                                                         owners understand and comply with environmental regulations
  (605) 367-5800
                                                                         and permitting requirements. These state programs can help
  Watertown                                                              businesses reduce emissions at the source, often reducing
  (605) 882-5188                                                         regulatory burden and saving you money. To learn more about
  Yankton                                                                these free services visit nationalsbeap.org/states/list.
  (605) 668-2939                                                         » Environmental Protection Agency Small Business Division
                                                                            epa.gov/resources-small-businesses
Social Security
If you have any employees, including officers of a corporation
                                                                         » Department of Environmental & Natural Resources
                                                                            Foss Building
but not the sole proprietor or partners, you must make periodic
                                                                            523 E. Capitol Ave., Pierre
payments, and/or file quarterly reports about payroll taxes and
                                                                            (605) 773-3151
other mandatory deductions. You can contact the IRS or the
                                                                            denr.sd.gov
Social Security Administration for information, assistance, and
forms at (800) 772-1213 or visit socialsecurity.gov/employer.
                                                                         Accessibility & ADA Compliance
You can file W-2s online or verify job seekers through the Social
                                                                         For assistance with the Americans with Disabilities Act, call the
Security Number Verification Service.
                                                                         ADA center at (800) 949-4232 or the Department of Justice at (800)
                                                                         514-0301. Direct questions about accessible design and the ADA
Employment Eligibility Verification                                      standards to the U.S. Access Board at (800) 872-2253, TTY (800) 993-
The Federal Immigration Reform and Control Act of 1986 requires
                                                                         2822, ta@access-board.gov or visit access-board.gov.
employers to verify employment eligibility of new employees.
The law obligates an employer to process Employment Eligibility
                                                                         Child Support
Verification Form I-9. The U.S. Citizenship and Immigration
                                                                         Employers are essential to the success of the child support program
Service offers information and assistance through uscis.gov/i-9-
                                                                         and collect 75% of support nationwide through payroll deductions.
central. For forms, see uscis.gov/forms. For the employer hotline
                                                                         You’re required to report all new and rehired employees to the
call (888) 464-4218 or email I-9central@dhs.gov.

                                                                                                                                           15
LOCAL BUSINESS ASSISTANCE

                                                                                                               Chambers of
                                                                                                               Commerce
                                                                                                               Aberdeen area
                                                                                                               (605) 225-2860
                                                                                                               aberdeen-chamber.com
                                                                                                               Alcester
                                                                                                               (605) 934-2851
                                                                                                               alcestersd.org
                                                                                                               Avon
                                                                                                               (605) 286-3213
                                                                                                               avonsd.com
                                                                                                               Belle Fourche
                                                                                                               (605) 862-2676

                                                                                         COURTESY OF THE SBA
   Kari Weigel provides                                                                                        bellefourche.org
   educational services to
   rural communities through                                                                                   Beresford
   her Sylvan Learning Center
                                                                                                               (605) 763-2021
   in Fargo, ND, which she
   expanded with the help of                                                                                   bmtc.net/~chamber
   SBA-backed financing.
                                                                                                               Box Elder
                                                                                                               (605) 923-4132
 State Directory of New Hires. If you have        asexually reproduces any distinct                            boxelderchambersd.com
 employees in two or more states, you             and new variety of plant, other than
                                                                                                               Brandon Valley area
 may register with the Department of              a tuber propagated plant or a plant
                                                                                                               (605) 582-7400
 Health and Human Services to report              found in an uncultivated state.
                                                                                                               brandonvalleychamber.com
 all your employees to one state. Find        A trademark or service mark includes
 electronic income withholding orders and     any word, name, symbol, device, or                               Britton area
 the Child Support Portal, which can be       any combination, used to identify and                            (605) 448-5323
 used to report information to nearly all     distinguish the goods/services of one                            brittonsouthdakota.com
 child support agencies, at acf.hhs.gov/      provider from others. Trademarks                                 Brookings area
 programs/css/employers. Send questions       and service marks may be registered                              (605) 692-6125
 to employerservices@acf.hhs.gov.             at both the state and federal level.                             brookingschamber.org
                                              The U.S. Patent and Trademark Office                             Canton
 Intellectual Property                        only registers federal trademarks and                            (605) 987-2881
 Patents, trademarks, and copyrights are      service marks, which may conflict with                           cantonsd.org
 types of intellectual property that serve    and supersede state trademarks. Visit
 to protect creations and innovations.        uspto.gov/trademarks.                                            Centerville area
 For information and resources about                                                                           (605) 563-2302
                                              » State Trademark Registration                                   centervillesd.com
 U.S. patents and federally registered
                                                 (605) 773-2797
 trademarks consult uspto.gov, call                                                                            Chamberlain-Oacoma area
                                                 sdsos.gov
 (800) 786-9199 or visit Rocky Mountain                                                                        (605) 234-4416
                                              Copyrights protect original works of
 Regional Office in Denver, Colorado,                                                                          chamberlainsd.com
                                              authorship including literary, dramatic,
 uspto.gov/denver.                                                                                             Cheyenne River
                                              musical and artistic, and certain other
    For inventor entrepreneur resources                                                                        (605) 964-2722
                                              intellectual works, such as computer
 visit uspto.gov/inventors.                                                                                    crchamber.org
                                              software. Copyrights do not protect
    There are three types of patents:
                                              facts, ideas, and systems, although                              Clark
  • Utility patents may be granted to
                                              they may protect the way they are                                (605) 532-3769
     anyone who invents or discovers any
                                              expressed. For general information on                            clarksd.com
     new and useful process, machine,
                                              copyrights, contact:
     manufacture, or composition of matter,                                                                    Custer area
     or any new and useful improvement.       » U.S. Copyright Office                                          (605) 673-2244
  • Design patents may be granted to            U.S. Library of Congress                                       custersd.com
     anyone who invents a new, original,        James Madison Memorial Building                                De Smet area
     and ornamental design for a                101 Independence Ave. SE                                       (605) 854-9011
     manufactured article.                      Washington, DC                                                 desmetsd.com
  • Plant patents may be granted to             (202) 707-3000 or toll free (877) 476-0778
     anyone who invents or discovers and        copyright.gov

 16
LOCAL BUSINESS ASSISTANCE

Deadwood                Lake Preston area        Scotland
(605) 578-1876          (605) 847-4140           (605) 583-2320
deadwood.com            lakeprestonsd.com        scotlandsd.org
Dell Rapids             Lead area                Sioux Falls area
(605) 428-4167          (605) 584-1100           (605) 336-1620
dellrapidschamber.com   leadmethere.org          siouxfallschamber.com
Edgemont                Lemmon area              Sisseton area
(605) 662-5900          (605) 374-5716           (605) 698-7261
edgemont.info           lemmonsd.com             sisseton.com
Eureka                  Lennox                   South Dakota Chamber
(605) 284-2130          (605) 647-2286           (605) 224-6161
eurekasd.com            cityoflennoxsd.com       sdchamber.biz
Faith                   Madison                  Spearfish area
(605) 967-2001          (605) 256-2454           (605) 642-2626
faithsd.com             chamberofmadisonsd.com   spearfishchamber.org
Flandreau               Milbank area             Springfield
(605) 997-2492          (605) 432-6656           (605) 369-2309
cityofflandreau.com     milbanksd.com            springfieldsd.com
Fort Pierre             Miller                   Sturgis area
(605) 223-2178          (605) 853-3098           (605) 347-2556
fortpierrechamber.com   millersd.org             sturgisareachamber.com
Freeman                 Mission                  Tabor area
(605) 925-4444          (605) 856-4499           (605) 463-2571
freemansd.com                                    taborsd.com
                        Mitchell area
Gettysburg              (605) 996-5567           Tyndall
(605) 765-2528          mitchellchamber.com      (605) 589-4050
gettysburgsd.net                                 mytyndallsd.com
                        Mobridge area
Gregory & Dallas        (605) 845-2387           Vermillion area
(605) 831-9733          mobridge.org             (605) 624-5571
gregorydallassd.com                              vermillionchamber.com
                        Murdo
Groton area             (605) 669-3333           Volga
(605) 397-8422          murdosd.com              (605) 627-9113
grotonchamber.com
                        Philip                   Wagner
Harding County          (605) 859-2645           (605) 481-1670
(605) 375-3844          philipsouthdakota.com    wagnerareagrowth.org
Hartford                Pierre area              Wall Badlands area
(605) 528-3338          (605) 224-7361           (605) 279-2665
hartfordsdchamber.org   pierre.org               wall-badlands.com
Hill City area          Pine Ridge area          Watertown
(605) 574-2368          (605) 455-2685           (605) 886-5814
hillcitysd.com          pineridgechamber.com     watertownsd.com
Hot Springs area        Platte area              Webster
(605) 745-4140          (605) 337-2275           (605) 345-4668
hotsprings-sd.com       plattesd.org             webstersd.com
Huron area              Presho                   Wessington Springs
(605) 352-0000          (605) 895-9445           (605) 539-1929
huronsd.com             presho.net               wessingtonsprings.com
Keystone                Rapid City area          Winner area
(605) 666-4896          (605) 343-1744           (605) 842-1533
keystonechamber.com     rapidcitychamber.com     winnersd.org
Kimball                 Redfield area            Yankton area
(605) 778-6218          (605) 472-0965           (605) 665-3636
kimballsd.org           redfield-sd.com          yanktonsd.com

                                                                          17
LOCAL BUSINESS ASSISTANCE

Entrepreneurial
Resources
Regional Innovation Clusters
Create jobs and grow the economy through an SBA Regional
Innovation Cluster.                                                    Online Learning
                                                                       Find free short courses and learning
Who should join
Small businesses driving innovation in one of these tech industries:   tools to start and grow your small
                                                                       business at sba.gov/learning. The
• advanced composites
                                                                       SBA’s free Online Learning Center is a
• agTech
                                                                       great resource for every entrepreneur,
• bioscience
                                                                       especially rural business owners looking
• food processing
                                                                       for easy access to vital business training.
• data sciences
• medical sciences                                                     Courses include:

• power and energy                                                     • writing your business plan

• unmanned aerial systems                                              • understanding your customer

• water tech                                                           • buying a business

• wood products                                                        • marketing to win customers
                                                                       • legal requirements
How it works
                                                                       • financing options
Each industry cluster is based in a geographic region. Your small
business must be located in or near that region in order to join the   • disaster recovery
cluster. For example, the AgLaunch Initiative cluster, which focuses
on agricultural technology, is located in the Tennessee area. A
small agTech business in or near Tennessee will connect with
other agTech suppliers, service providers, and related institutions
through that innovation cluster.
                                                                          Native American
                                                                          Workshops
How it benefits you
Network with other industry innovators and connect with
resources that will help your small business find funding. You’ll
                                                                          Tribal enterprises and business organizations
also receive guidance on how to better compete for government
contracts and other opportunities for growth and expansion.               can receive entrepreneurial training at an SBA
Receive free technical and legal assistance to develop your tech          Entrepreneurial Empowerment Workshop. These
and get it to market for government and industry buyers.                  workshops cover business concepts important for
Get involved                                                              starting, growing, or expanding a small business.
Find an SBA Regional Innovation Cluster near you by visiting              RedWind instructors identify and help participants
sba.gov/localassistance. Select the regional innovation clusters          avoid common pitfalls. Learn how to prepare a
on the drop-down menu.
                                                                          business plan, gain access to capital, and basic
                                                                          book keeping. Request a workshop in your area by
                                                                          visiting nativesmallbusiness.org.

18
LOCAL BUSINESS ASSISTANCE

                                                                        4
                                                                               Pick your business location
                                                                               Are you setting up a brick-and mortar business or
                                                                               launching online?

                                                                        5
                                                                              Choose a business structure
                                                                             The legal structure you choose for your business will
                                                                             affect your business registration requirements, how
                                                                        much you pay in taxes, and your personal liability.

                                                                        6
                                                                                Choose your business name
                                                                               Pick a name reflecting your brand. Check your secretary
                                                                               of state's website to make sure your business name isn’t
                                                                        already being used.

                                                                        7
                                                                               Register your business
                                                                               Once you’ve picked the perfect business name, it’s
                                                                               time to make it legal and protect your brand. If you’re
                                                                        doing business under a name different than your own, you’ll
                                                                        need to register with the federal government and often your
                                                                        state government.

10 STEPS                                                                8
                                                                               Get federal and state tax IDs
                                                                               You’ll use your Employer Identification Number
                                                                               for important steps to start and grow your business,
                                                                        like opening a bank account and paying taxes. It’s like a social
                                                                        security number for your business. Some, but not all, states

to Start Your
                                                                        require you to get a tax ID as well.

Business                                                                9
                                                                               Apply for licenses and permits
                                                                               Keep your business running smoothly by staying legally
                                                                               compliant. The licenses and permits you need for your
                                                                        business vary by industry, state, and location.

                                                                        10
Starting a business involves planning, making
                                                                                      Open a business bank account
key financial decisions, and completing a                                             A small business checking account can help you
series of legal requirements.                                                         handle legal, tax, and day-to-day issues.

1
       Conduct market research
       This will tell you if there’s an opportunity to turn your
       idea into a successful business. Gather information about
potential customers and businesses already operating in your area
so you can use that information to find a competitive advantage.

2
        Write your business plan
        This is the roadmap for how to structure, run, and grow your
        new business. You’ll use it to convince people that working
with you and/or investing in your company is a smart choice.

3
        Fund your business
         Your business plan will help you figure out how much
         money you’ll need to startup. Investors or lenders will help
you get the amount you need.

                                                                                                                                      19
LOCAL BUSINESS ASSISTANCE

      AVMAC President/CEO Bert Ortiz, left,
      and fellow U.S. Navy veteran and
                                                                                                         HOW THE SBA
      electrician Ken Morey manufacturing                                                                HELPED ME
      a power panel bracket.                                                                             SUCCEED
                                                                                                     U.S. Navy veteran Roberto Ortiz
                                                                                                     puts his 40 years of aviation
                                                                                                     management experience
                                                                                                     to use as a small business
                                                                                                     owner in Chesapeake, VA.
                                                                                                     Bert expanded AVMAC
                                                                                                     Inc. into the government
                                                                                                     sector fulfilling aviation and
                                                                                                     maritime logistical services
                                                                                                     with the help of his local SBA
                                                                                                     Veterans Business Outreach
                                                                                                     Center. VBOCs are the first
                                                                                                     stop for military community
                                                                                                     entrepreneurs looking to
                                                                                                     start, grow, or expand a small
                                                                                                     business. The VBOC located
                                                                                                     at Old Dominion University
                                                                                                     helped Bert obtain government
                                                                                                     contracting business
                                                                                                     certifications. With support
                                                                                                     from his local VBOC, Bert has
                                                                                                     strategically positioned AVMAC
                                                                                                     in the federal marketplace to
                                                                                                     better compete for large-scale
  COURTESY OF AVMAC INC.

                                                                                                     government contracts. From
                                                                                                     AVMAC’s first contract in 2010,
                                                                                                     this veteran-led company has
                                                                                                     nearly doubled in revenue and
                                                                                                     grown to over 400 employees.

                                              Opportunities
                                              for Veterans
Military community members become more successful entrepreneurs with the help of the SBA.

Entrepreneurship training                     Who’s eligible?                              members, and spouses through these SBA-
In Boots to Business, explore business        Service members transitioning out of         funded programs:
ownership and other self-employment           active duty and military spouses. Boots to   » Veteran Women Igniting the Spirit of
opportunities while learning key business     Business: Reboot, for veterans, National       Entrepreneurship in Syracuse, New York
concepts. Walk away with an overview of       Guard or Reserve members and military
                                              spouses, teaches this entrepreneurship       » LiftFund in San Antonio, Texas
entrepreneurship and applicable business
ownership fundamentals, including             curriculum off base in communities.          For service-disabled veterans
how to access startup capital using SBA       Register for either B2B program at           Learn how to start and grow a small
resources. Boots to Business is conducted     https://sbavets.force.com.                   business using these SBA-funded programs:
on all military installations as part of      For women veterans                           » Entrepreneurship Bootcamp for Veterans
the Department of Defense’s Transition        Receive entrepreneurial training geared        with Disabilities in Syracuse, New York
Assistance Program.                           toward women veterans, service

20
LOCAL BUSINESS ASSISTANCE

» Veterans Entrepreneurship Program at
  the Riata Center for Entrepreneurship,
  Spears School of Business, Oklahoma
  State University in Stillwater, Oklahoma
» Veteran Entrepreneurship Jumpstart
  at St. Joseph’s University in Philadelphia,
  Pennsylvania
» Dog Tag Inc., affiliated with Georgetown
  University in Washington, DC

Financing
Employee called to active duty?
You can receive funds that enable your
business to meet ordinary and necessary
operating expenses when an essential
employee is called up to active duty in
the military reserve. Ask your local SBA
specialist or lender about the Military
Reservist Economic Injury Disaster Loan.

Government contracting
Veteran-owned and service-disabled
veteran-owned small businesses that want
to better compete in the public market
receive training from the Veteran Institute
for Procurement, nationalvip.org.
VIP Start
Enter the federal market and become ready
for procurement.
VIP Grow
Strategize to expand and operate within the
federal marketplace.
VIP International
Enter or expand your federal and
commercial contracting opportunities
overseas.
Get certified
Learn about the service-disabled veteran-
owned small business certification program
on page 49.

Need assistance?
Veteran and military entrepreneurs
receive business training, counseling, and
referrals to other SBA Resource Partners
at a Veterans Business Outreach Center,
sba.gov/vboc. For veterans business
information visit sba.gov/veterans.
                                                COURTESY OF AVMAC INC.

                                                                                             21
LOCAL BUSINESS ASSISTANCE

Write your
Business Plan
Your business plan is the foundation of your business. Learn how to write a business plan with the help
of an SBA Resource Partner.

                                                                        TRADITIONAL BUSINESS
                                                                        PLAN FORMAT
                                                                        When you write your business plan, you don’t have to stick to the
                                                                        exact business plan template. Instead, use the sections that make
                                                                        the most sense for your business and your needs.
                                                                        Executive Summary
                                                                        Briefly summarize your company and why it will be successful.
                                                                        Include your mission statement, your product or service, and basic
                                                                        information about your company’s leadership team, employees,
                                                                        and location. You should also include financial information and
                                                                        high-level growth plans if you plan to ask for financing.
                                                                        Company Description
                                                                        Go into detail about the problems your business solves. Be specific
                                                                        as to audience and location. List out the consumers, organizations,
                                                                        or businesses your company plans to serve.
                                                                           Explain the competitive advantages you have that will make your
                                                                        business successful. Are there experts on your team? Have you found
                                                                        the perfect location? Your company description is the place to boast
                                                                        about your strengths.
                                                                        Market Analysis
                                                                        Demonstrate a solid understanding of your industry outlook and tar-
                                                                        get market. This is where it pays to partner with an experienced busi-
                                                                        ness counselor from your local Small Business Development Center,
                                                                        SCORE, Women’s Business Center, or Veterans Business Outreach
                                                                        Center—all these SBA Resource Partners provide free or low-cost
                                                                        business assistance. Competitive research will show what other busi-
                                                                        nesses are doing and their strengths. In your market research, look for
                                                                        trends and themes. What do successful competitors do? Why does it
                                                                        work? Can you do it better? Now’s the time to answer these questions.
Business plans help you run your business.
A good business plan guides you through managing your business.         Organization and Management
You’ll use your business plan as a roadmap for how to structure, run,   Explain how your com-
and grow your new business.                                             pany will be structured
   Business plans can help you get funding or bring on new              and who will run it.
business partners. Investors want to see a return on their                  Describe the legal            Want to see an
                                                                        structure of your busi-
investment. Your business plan is the tool you’ll use to convince
people that working with you—or investing in your company—is            ness. State whether you
                                                                                                          example of a
a smart investment. Brain storm with a business counselor (visit        have or intend to incor-          business plan?
one of our SBA Resource Partners detailed on page 10) and write         porate your business as     View examples of business plans
a traditional business plan, which uses a standard structure            a C or an S corporation,
                                                                                                    at sba.gov/business-guide/plan/
and detailed sections. Once you’ve got it all down, you can then        form a general or limited
                                                                                                    write-your-business-
condense it to a lean startup business plan, which typically            partnership, or if you’re a
                                                                                                    plan-template
contains key points on only one page.                                   sole proprietor or limited
                                                                        liability company.

22
LOCAL BUSINESS ASSISTANCE

   TRADITIONAL BUSINESS PLAN CHECKLIST
                                                                           LEAN STARTUP PLAN FORMAT
                                                                           Write a lean startup plan if requested from an investor, or if your
    ❒ Executive summary                                                    business is relatively simple or you plan to regularly change and
                                                                           refine as you go.
    ❒ Company description
                                                                              Lean startup plans use more visual organization tools and only a
    ❒ Market analysis                                                      handful of elements to describe your company’s value proposition,
    ❒ Organization and management                                          infrastructure, customers, and finances. They’re useful for visualiz-
                                                                           ing your company’s fundamental facts. Your business counselor can
    ❒ Service or product line
                                                                           help you edit down into the Business Model Canvas, used here—the
    ❒ Marketing and sales                                                  most well known style, or another lean startup template.
    ❒ Funding request                                                      Key Partnerships
    ❒ Financial projections                                                Note the other businesses you’ll work with, such as suppliers, man-
                                                                           ufacturers, subcontractors, and strategic partners.
    ❒ Appendix
                                                                           Key Activities
                                                                           List the ways your business will gain a competitive advantage.
  Use an organizational chart to show the hierarchy. Explain how
                                                                           Will you sell direct to consumers or use technology to tap into the
each person’s experience will contribute to the success of your
                                                                           sharing economy?
venture. Consider including CVs of key members.
                                                                           Key Resources
Service or Product Line
                                                                           List resources you’ll leverage to create value for your customer.
Describe what you sell or what service you offer. Explain how it ben-
                                                                           Your most important assets include staff, capital, and intellectual
efits your customers and the product lifecycle. Share your plans for
                                                                           property. Leverage business resources that might be available
intellectual property, like copyright or patent filings. If you’re doing
                                                                           to women, veterans, Native Americans, and HUBZone–certified
research and development for your service or product, explain it.
                                                                           businesses.
Marketing and Sales
                                                                           Value Proposition
Your marketing strategy should evolve and change to fit your needs
                                                                           Make a clear and compelling statement about the unique value
in each context.
                                                                           your company brings to the market.
   Describe how you’ll attract and retain customers. Show how a
sale will actually happen. You’ll refer to this section later when you     Customer Relationships
make financial projections, so be thorough.                                Describe how customers will interact with your business. Think
                                                                           through the customer experience from start to finish. Is it auto-
Funding Request
                                                                           mated or personal? In person or online?
If you’re asking for funding, outline your funding requirements.
Specify whether you want debt or equity and the terms you’d like.          Customer Segments
Your goal is to clearly explain how much funding you’ll need over          Name your target market. Your business won’t be for everybody;
the next five years and how the investment will be used.                   it’s important to have a clear sense of who you serve.
    Specify if you need funds to buy equipment or materials, pay           Channels
salaries, or cover specific bills until revenue increases. Explain how     List the most important ways you’ll talk to your customers.
you’ll pay off the debt.
                                                                           Cost Structure
Financial Projections                                                      Will your company focus on reducing cost or maximizing value?
Supplement your funding request with a prospective financial               Define your strategy, then list the most significant costs you’ll face.
outlook for the next five years. Show how your business will be a
                                                                           Revenue Streams
financial success. Include forecasted income statements, balance
                                                                           Explain how your company makes money: direct sales, member-
sheets, cash flow statements, and capital expenditure budgets.
                                                                           ships fees, selling advertising space? If your company has multiple
For the first year, be even more specific and use quarterly—or even
                                                                           revenue streams, list them all.
monthly—projections. Explain your projections and match them to
your funding requests.
   If your business is already established, include income statements,
balance sheets, and cash flow statements for the last three to five
years. List collateral you could put against a loan.                          LEAN STARTUP PLAN CHECKLIST
    Use visual organization tools--graphs and charts—to tell your             ❒ Key partnerships                ❒ Customer segments
business’s financial story.
                                                                              ❒ Key activities                  ❒ Channels
Appendix
                                                                              ❒ Key resources                   ❒ Cost structure
Here you’ll attach supporting documents or other requested
materials. Common items to include are credit histories, CVs,                 ❒ Value proposition               ❒ Revenue streams
product pictures, letters of reference, licenses, permits, patents,           ❒ Customer relationships
legal documents, and other contracts.

                                                                                                                                              23
FUNDING PROGRAMS
                               Financing Your Small Business

 How We Did It

Crafting a
Business
SBA-backed financing helped Superstition Meadery expand
into a multimillion dollar enterprise.
written by Becky Bosshart
                                                               COURTESY OF SUPERSTITION MEADERY

   24
FUNDING PROGRAMS

J
            ennifer and Jeff Herbert’s                                        Solution
            home-based brewing has                                            Thanks to guidance from an SBA
            expanded into a global,                                           Resource Partner, the Small Business
            multimillion dollar                                               Development Center at Yavapai
            enterprise thanks to SBA                                          Community College, Jennifer and Jeff

                                                                                                                                5
assistance. Using Arizona honey and                                           learned about financing that worked
ingredients they’ve sourced from                                              for them. The SBA guarantees loans

                                                                                                                                            Tips for
around the world (such as Tahitian                                            made by lending institutions to small
vanilla and Moroccan saffron), the                                            business that would not otherwise be
Herberts are selling nearly 30,000                                            able to obtain financing. Their small
gallons annually of their honey-based
fermented beverage. They operate a
downtown Prescott, Arizona tasting
                                                                              business qualified for two SBA-backed
                                                                              loans totaling more than $600,000. The
                                                                              Herberts’ first SBA-backed loan allowed
                                                                                                                                            Success
room and state-of-the-art production                                          them to acquire commercial property to
                                                                                                                                Get guidance.
facility, creating jobs and building                                          design and build their mead production            Develop a working relationship with
a local craft industry. The Herberts,                                         facility. Their second SBA-backed loan            an SBA Resource Partner (see page 10).
founding members of the American                                              provided the funding for professional             Your business adviser will help make
Mead Makers Association, have                                                 brewing equipment to complete their               your business ready for financing.
traveled around the world hosting                                             7,450-square-foot production space. The
pairing events and pouring at craft                                           Herberts recently purchased a historic
beverage festivals.                                                           building in downtown Phoenix, Arizona             Define your lending needs.
                                                                              to open a mead-pairing restaurant.                Determine if a loan is right for you and
Challenge
The Herberts wanted to scale up their                                         Benefit                                           if this is the right time. Define your
meadery while also staying true to                                            The Herberts started with two                     needs. How much do you need? What
their values of quality ingredients and                                       employees and now have over 20                    are you going to use it for? Include this
                                                                              producing 29,000 gallons this year.               in your business plan.
craft process. It is often difficult for
new entrepreneurs or unique concepts                                          From a homegrown setup, Jennifer and
like a meadery to get traditional                                             Jeff are now charting revenue in excess
financing, even though they knew                                              of $2.6 million and distributing to 37            Keep clear records.
                                                                              states, across Europe and Southeast               Track your cash, inventory, accounts
they had a great idea, the backing
                                                                              Asia. They have plans for another
                                                                                                                                payable & receivable, payroll, sales,
wasn’t there to expand. They say that
                                                                                                                                purchases, loans payable, owners’
choosing to do something new breaks                                           expansion, including a shipping
                                                                                                                                equity, and retained earnings. Most
the mold, which can be uncomfortable                                          warehouse to manage their online retail
                                                                                                                                lenders will want to see this data,
for traditional lenders.                                                      and wholesale orders.
                                                                                                                                balance sheets, and profit & loss
                                                                                                                                statements for multiple years.

                                                                                                                                Talk to multiple lenders
                                                                                                                                Talk to multiple lenders and see who
                                                                                                                                best matches your business. Lenders
                                                                                                                                have different levels of risk and types
                                                                                                                                of industries they take on.

                                                                                                                                Check all options.
                                                                                                                                SBA Lenders determine if you’re
                                                                                                                                eligible for SBA financing programs
                                                                                                                                based on your industry & experience,
                                                                                                                                collateral, credit score, and the
    COURTESY OF SUPERSTITION MEADERY

                                                                                                                                relationship & transparency you
                                                                                                                                develop with the lending agent.

                                       Jeff & Jennifer Herbert, owners of Superstition Meadery, completed their 7,450-square-
                                       foot production space and opened a tasting room in Prescott, AZ with the assistance of
                                       SBA-backed financing. See their story on YouTube by searching for the 2019 National
                                       Small Business Persons of the Year.

                                                                                                                                                                        25
FUNDING PROGRAMS

 Lender                     SBA guarantees
 Match                      help small business owners and entrepreneurs who are
                            creditworthy but don’t qualify for conventional financing.
 Find a lender interested   If you cannot obtain a business loan with reasonable rates
 in working with you at
                            and terms, contact your local SBA Lender to see if you are
 sba.gov/lendermatch.
 This matching tool         eligible for SBA programs. The SBA works with participating
 connects entrepreneurs     lenders to reduce their risk, increasing the likelihood your
 with SBA Lenders in        loan will be approved with the terms that work best for
 your area.
                            you. The guarantee is conditional on the lender following
                            SBA program requirements. Just like with any other loan,
                            you make your loan payments directly to your lender in
                            accordance with your terms.

26
FUNDING PROGRAMS

SBA Lenders
Our participating SBA Lenders serve all South Dakota unless otherwise noted. Contact the lender for
more locations.
ABERDEEN                        AVON                         BOX ELDER                       BRUCE
Aberdeen Federal Credit Union   Community Bank               Sentinel Federal Credit Union   Richland State Bank
(605) 225-2488                  (605) 286-3213               (605) 923-1405                  (605) 627-5671
BankNorth
(605) 225-1400                  BALTIC                       BRANDON                         BRYANT
                                First National Bank          Great Western Bank              Bryant State Bank
CorTrust Bank
                                in Sioux Falls               (605) 582-2311                  (605) 628-2171
(605) 229-5069
                                (605)782-5940                First National Bank
Dacotah Bank
                                                             in Sioux Falls                  BUFFALO
(605) 225-5611
                                BELLE FOURCHE                (605) 782-5960                  Pioneer Bank & Trust
Great Plains Bank
                                First Interstate Bank        Wells Fargo Bank                (605) 375-3221
(605) 725-9400
                                (605) 892-2041               (605) 582-6518
Great Western Bank
                                Pioneer Bank & Trust                                         BURKE
(605) 229-2634
                                (605) 892-2536               BRIDGEWATER                     First Fidelity Bank
Plains Commerce Bank                                         Rivers Edge Bank                (605) 775-2641
                                Wells Fargo Bank
(605) 225-7548                                               (605) 729-2582
                                (605) 892-2652
U.S. Bank                                                                                    CANISTOTA
(605) 226-4100                                               BRISTOL
                                BERESFORD                                                    Security State Bank
Wells Fargo Bank                                             First Savings Bank              (605) 296-3481
                                First Dakota National Bank
(605) 225-2220                                               (605) 492-3621
                                (605) 763-2135
                                First Savings Bank                                           CANOVA
ALCESTER                                                     BRITTON
                                (605) 763-2009                                               Rivers Edge Bank
Premier Bank                                                 First Savings Bank
                                                                                             (605) 523-2221
(605) 934-2500                  Wells Fargo Bank             (605) 448-2271
                                (605) 763-2040
                                                             Norstar Federal Credit Union
                                                                                             CANTON
ALEXANDRIA                                                   (605) 448-2292
                                                                                             Farmers State Bank
Security State Bank             BIG STONE CITY
                                                                                             of Canton
(605) 239-4306                  Minnwest Bank                BROOKINGS                       (605) 987-2671
                                (605) 862-7676               Bankstar Financial
                                                             (605) 692-3636                  First Bank & Trust
ALPENA
                                                                                             (605) 764-7797
American Bank & Trust           BISON                        Dacotah Bank
(605) 849-3249                  Dacotah Bank                 (605) 692-8600                  Great Western Bank
                                (605) 244-5261                                               (605) 987-2668
                                                             Dakotaland Federal
ARLINGTON                       Dakota Plains                Credit Union                    Security Savings Bank
Citizens State Bank             Federal Credit Union         (605) 697-5922                  (605) 987-4363
(605) 983-5594                  (605) 244-7155
                                                             First Bank & Trust
CorTrust Bank                                                (605) 692-2200                  CARTHAGE
(605) 983-5631                  BONESTEEL                                                    American Bank & Trust
                                                             Great Western Bank
                                First Fidelity Bank                                          (605) 772-4477
                                                             (605) 692-7100
ARMOUR                          (605) 654-2633
                                                             MetaBank
BankWest Inc.                                                                                CASTLEWOOD
                                                             (605) 692-2314
(605) 724-2155                                                                               Citizens State Bank
                                BOWDLE
                                                             Wells Fargo Bank                (605) 793-9500
                                CorTrust Bank
ARTESIAN                                                     (605) 692-6245
                                (605) 285-6323                                               First Premier Bank
CorTrust Bank                                                                                (605) 793-2555
                                First State Bank of Roscoe
(605) 527-2217
                                (605) 285-6400

                                                                                                                     27
FUNDING PROGRAMS

CENTERVILLE                  Dacotah Bank                    EAGLE BUTTE                  First National Bank
One American Bank            (605) 673-5800                  Black Hills Federal Credit   in Sioux Falls
(605) 563-2207                                               (800) 482-2428               (605) 997-2484
                             First Interstate Bank
                             (605) 673-2215                  State Bank of Eagle Butte
CHAMBERLAIN                                                  (605) 964-3411
                             Highmark Federal                                             FLORENCE
First Dakota National Bank                                                                Minnwest Bank
                             Credit Union                    Western Dakota Bank
(605) 734-5555                                                                            (605) 758-2175
                             (605) 673-4444                  (605) 964-6300
Great Western Bank
(605) 734-6531               Sentinel Federal Credit Union
                             (605) 923-1405                  EDEN                         FORT PIERRE
Wells Fargo Bank                                             Great Plains Bank            Dakota Prairie Bank
(605) 734-6001                                               (605) 486-4831
                             DAKOTA DUNES                                                 (605) 223-2337
                             1st Financial Bank USA                                       First National Bank
CHANCELLOR
                             (605) 232-9310                  EDGEMONT                     (605) 223-3460
Security State Bank                                          First Interstate Bank
(605) 647-2228               Central Bank
                                                             (605) 662-2265
                             (605)540-4333                                                FREDERICK
CLAREMONT                    Liberty National Bank                                        First National Bank
                                                             ELK POINT
First State Bank             (605) 217-4425                                               (605) 329-2455
                                                             First Dakota National Bank
(605) 294-5211
                             Security National Bank of SD    (605) 356-0289
                             (605) 232-6060                                               FREEMAN
                                                             Liberty National Bank
CLARK                                                                                     CorTrust Bank
                                                             (605) 356-2611
Dacotah Bank                                                                              (605) 925-4226
                             DE SMET
(605) 532-3626
                             American Bank & Trust                                        Great Western Bank
                                                             ELKTON
                             (605) 854-3321                                               (605) 925-4239
CLEAR LAKE                                                   BankStar Financial
                             Dakotaland Federal              (605) 542-2681               Merchants State Bank
DNB National Bank
                             Credit Union                                                 (605) 925-4222
(605) 874-2191
                             (605) 854-5959
                                                             EMERY
COLMAN                                                       Security State Bank          FULTON
                             DEADWOOD                        (605) 449-4261
Great Western Bank                                                                        Farmers State Bank
                             First interstate Bank
(605) 534-3553                                                                            (605) 996-5731
                             (605) 578-1792
                                                             ESTELLINE
COLOME                       Wells Fargo Bank                Reliabank Dakota             GARRETSON
First Fidelity Bank          (605) 578-3401                  (605)873-2261                First Bank & Trust
(605) 842-0525                                                                            (605) 594-3423
                             DELL RAPIDS                     EUREKA
COLTON                       Great Western Bank              First State Bank of Roscoe
                             (605) 428-3076                                               GARY
U.S. Bank                                                    (605) 284-2600
                                                                                          DNB National Bank
(605) 446-3118               First National Bank             Great Plains Bank            (605) 272-5233
                             in Sioux Falls                  (605) 284-2633
CONDE                        (605) 782-5980
Plains Commerce Bank                                                                      GAYVILLE
                             Wells Fargo Bank                FAITH
(605) 382-5251                                                                            CorTrust Bank
                             (605) 428-5651                  Dakota Plains Federal
                                                                                          (605) 267-4487
                                                             Credit Union
CORSICA                      DELMONT                         (605) 967-2380
Bank of the West             BankWest Inc.                                                GEDDES
                                                             First National Bank-Philip
(605) 946-5441               (605) 779-2551                                               BankWest Inc.
                                                             (605) 967-2191
                                                                                          (605) 337-3333
CROOKS                       DRAPER
Great Western Bank                                           FAULKTON
                             Dakota Prairie Bank             Dacotah Bank                 GETTYSBURG
(605) 543-5660               (605) 669-2401                  (605) 598-6211               Bank of the West
                                                                                          (605) 765-2441
CUSTER                       DUPREE
Black Hills Federal                                          FLANDREAU                    Great Western Bank
                             1st Financial Bank USA                                       (605) 765-2491
Credit Union                                                 First Savings Bank
                             (605) 365-5191
(605) 718-1818                                               (605) 997-3741

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