SPRING 2018 - Taranaki Chamber of Commerce
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SPRING 2018
FROM THE CEO, SPRING 2018 FAMILY FRIENDLY
Arun Chaudhari
FESTIVAL MORE
KIA ORA & WELCOME TO SPRING! CEO
THAN
Recent events have shown us that we and it is imperative that we reduce our history with 74 members displaying their “There are BMX and Freestyle Motocross real Taranaki event. I often get a lot of
can’t take the weather nor nature for rubbish and do not send anything to the products and services at the Quality New Plymouth’s annual displays, with world champion Levi feedback about how good it is to have
granted. Whether it’s droughts or flooding landfill if it can be composted, recycled Hotel Plymouth International. Close to Sherwood riding, and there’s lots of
in Taranaki, volcanic eruptions in Hawaii, or re-used. 350 attendees made this a very special
New Zealand Tattoo and stalls, food trucks and live music which
the festival in a relatively small city and I
know many visitors, especially those from
raging wildfires in California or icebergs event. Art Festival is far more are always very popular.’’ the United States and Australia, stay in
knocking on Greenland’s doorsteps, We have been separating our rubbish
the repercussions of a natural disaster at the Chamber for well over a year This year we have also provided a record than just a festival about Originally Brent came up with idea of New Plymouth for a week.’’
can be huge for any nation. Is there a and ensuring that the landfill receives number of training opportunities for our tattoos. organising a festival about 10 years ago. With Pukekura Park and the Bowl
link between natural disasters and how minimum rubbish. Is your business doing members. See our website for more of Brooklands providing the perfect
the same? If you need assistance or information on training and other services “I have a lot of tattoo-artist mates, there
mankind treats the environment? weren’t any decent tattoo events in NZ, backdrop for the festival, it’s easy to see
information, all four Council websites we provide. the attraction.
Irrespective of which camp you sit in, the in Taranaki have helpful information so I decided to put one on myself.
fact remains that we have to step up in available on their websites. Enjoy your copy of the Taranaki Business For the record, the economic benefit to
Review Spring 2018 issue. Over much of the last decade, Brent
a big way to look after our environment. has been impressed with the way the New Plymouth was $3 million last year
We have a moral and legal obligation to On 01 August we held the largest and that’s bound to rise again.
Business Showcase in the Chamber’s Arohanui New Plymouth business, and wider,
do so. Landfills are a precious resource community have embraced the festival One added bonus is the ample free car
as its grown and realised the potential of parking available at the venue which
the event. again makes it an inviting proposition for
WELCOME TO OUR NEW MEMBERS • Jana Branca - Friend of the Chamber • Plus Coaching / Pilates Plus
• Johnson Corner • Prime Plastering Limited “For some of our partner businesses, like families, young and old.
• Adelphi Insurance Brokers Limited
• Koen Medical Ltd • Promotional Print NZ the Novotel and El Fuego at Our Place, “My wife Kirsty and I run the event. We
• Aotea Security NZ Ltd
• Lash Amorè Limited • Pukeko Rental Managers they tell me it’s become one of their are both directors of New Zealand Tattoo
• Billow Bakery Ltd
• LBC Project Management & Consultancy Ltd • Royal Wolf Trading New Zealand Ltd biggest weeks of the year. Festival Limited.’’
• Cartigayen Murugaiyen - Friend of the
• Lexel Systems Ltd • Sutherland Governance Limited
Chamber “I also appreciate the support we get
• Matthew & Co Real Estate Ltd • Taranaki Today The profits stay in Taranaki and the
• Craig Hattle - Friend of the Chamber from both Venture Taranaki and the New
• Mid Century Found • The Brand Depot Ltd Taranaki Base Hospital has been a major
• Delivered Care & Gift Packages Plymouth District Council, which is an
• New Plymouth Airport • The Kiwi Butcher Shop Ltd Those who’ve already been know that beneficiary as well, thanks to Kirsty and
• Dress for Success New Plymouth indication that the festival is really on the
• New Plymouth Positive Ageing Trust • Thurston Crow Ltd only too well, but to many of us, it’s Brent’s generosity.
• Envirodri Taranaki Ltd map these days.’’
• New Zealand Computing Solutions • Tiina Voolmann – Friend of the something we’ve still got to find out.
• Favour The Brave “Last year, we donated $7000 to the
• New Zealand Red Cross Chamber Luckily there’s one easy way to do
• FinanceMart As it’s becoming more commercial, neo-natal and children’s wards, which
• Peak Heating Ltd • West End Precinct that, because the next one is on at the
• Freeman and last year 8000 people came to the makes a total of $32,000 we’ve donated
• Peak Physiotherapy Limited • West Quinn Communications and TSB Stadium on November 24 and 25,
• Girl Friday Ltd event, the festival is also becoming a to the hospital since we began in 2010.’’
• Phil Nixon - Friend of the Chamber Writing Specialists so there’s plenty of time to take the
• Homework Help commercial proposition that more and
family and experience it yourself. more businesses are becoming aware of. It was a case of paying it forward. Brent
Event organiser Brent Taylor is proud the and Kirsty have three children and two of
TARANAKI CHAMBER OF COMMERCE “There are still opportunities for any them have spent time hospitalised in the
Chamber House, 42 Egmont Street, PO Box 2, New Plymouth 4340 I PH: +64 6 759 9080 I FAX: +64 6 759 9145 I www.taranakichamber.co.nz
event has grown to the point where it is businesses out there who would like to
Australasia’s biggest tattoo event since children’s or neonatal wards.
CEO BARA & EVENTS COORDINATOR Gaylene Findlay – BDO Taranaki partner the event, and at different levels.
he established it nine years ago. So anyone interested can contact me,’’ Once again the popular Joe’s Garage
Arun Chaudhari Michelle Brennan Shane Devlin – Graphix
ceo@taranakichamber.co.nz I 027 279 5161 michelle@taranakichamber.co.nz I 021 710 950
Will Downey – Govett Quilliam But he’s keen to dispel the old stereotype says Brent. Charity Tattoo Booth, will be in operation,
PARTNERSHIP MANAGER ADMINISTRATION ASSISTANT Hayden Wano – Tui Ora of someone with tattoos is well gone. “We source everything we can locally with leading tattooists from Holland and
Maura Young Julia Collins and make a point of supporting local Australia doing the honours. As usual half
Campbell Third – TSB
maura@taranakichamber.co.nz I 021 284 0062 julia@taranakichamber.co.nz “In fact these days there are just as businesses. TLL and Dobson’s for the funds raised will be donated to the
Deborah Tawa – Fitzroy Beach Motel
MEMBERSHIP MANAGER YOUNG ENTERPRISE SCHEME COORDINATOR many, if not more women getting example, have been with us right from worthy cause.
Rebecca Johnson Miranda Williams EDITOR the beginning, while Fowler Homes, Joe’s
tattoos,’’ says Brent.
rebecca@taranakichamber.co.nz I 021 778 621 yes@taranakichamber.co.nz I 027 751 5100 Gordon Brown - Get it write! Ticketek pre sales: Adult 2 day pass
www.writingservicesltd.co.nz Garage, Favour the Brave, Q Transport,
CLIENT SERVICE COORDINATOR CURRENT BOARD MEMBERS “It is a very family-friendly festival and The Professionals Real Estate and Burger $50, Adult day pass $30, Kids 14
Abbie White Chair – Sophie Braggins, Govett Quilliam DESIGN & PRINT we’ve never had any trouble whatsoever. Fuel are other local business which have & under free (with a paying adult).
abbie@taranakichamber.co.nz I 027 613 0268 Graphix I www.graphix.co.nz
Deputy Chair – Daniel Fleming So families, come and check it out. You’ll been great partners.’’ Door sales: Adult 2 day pass $55,
EVENTS COORDINATOR King and Queen Hotel Suites be pleasantly surprised, and best of all, Adult day pass $35, Kids 14 &
TO ADVERTISE IN THIS MAGAZINE
Jessica Parker Cameron Twigley – BTW Company Contact: abbie@taranakichamber.co.nz kids are free. As Brent says with a smile, “this is a under free (with a paying adult)
jessica@taranakichamber.co.nz I 021 821 262 David Leuthart - Timberco
1 TARANAKI BUSINESS REVIEW SPRING 2018 SPRING 2018 TARANAKI BUSINESS REVIEW 3
tgm the year so far, and looking ahead.
THE
MECHANICS
We love celebrating our success
with our clients, with our community
Elle, the designer behind the WITT
logo was met with praise for
stages of their careers and are
already dealing with significant OF THE
FAST-MOVING
and with our TGM team. creating a well-received logo that design projects - producing work
captured the essence of WITT and which their peers regard as being of
TGM Creative is celebrating a the region. As for web, in a highly extremely high quality.”
successful year so far, winning competitive area with 134 entries,
BUSINESS
several national design awards, Chloe’s design stood out, not only Along with the wins this year, TGM
welcoming new staff members, as taking home a top placing in her has been involved in rebranding a
well as several staff on maternity category, but receiving the People’s number of local businesses, and has
leave celebrating their newest Choice Award. continued to supply the region with
family members.
a range of quality design, print, web
TGM director Andrea Leadbetter With Strategy Collective
Highlights include the Redshift and marketing collateral.
is delighted to see two students
Design Awards earlier this year the company employed from WITT
where designers Elle Brennan and As for the rest of 2018 TGM is
succeeding.
Chloe Reid were celebrated with excited to see what’s in store, and in
their work for WITT and The New “It is really significant that both the meantime will continue to add Look at today’s business world. Facebook SC’s top-five tips for building fast-moving businesses:
Zealand Chiropractors’ Association. these designers are in the early value and creativity to the region.
has only been around 14 years, Google 20 BE RESPONSIVE.
and Xero 12. Many of the giants of our world Financial reporting via cloud-based accounting tools and
the analytics available with online marketing now allow
are young, but, more importantly, are nimble business owners to have their finger on the pulse more
than ever before—meaning you can move fast on new
and fast. So, how do we compete in this fast- opportunities and spot threats before they arrive.
moving game?
BE ONLINE.
A web presence massively expands your marketplace
Strategy Collective is a Taranaki firm designed to help
businesses with this very issue. They provide SMEs and your ability to scale; but with this larger marketplace
with brand and marketing, people and culture, and comes a greater need to find and own your niche so
accounting expertise so those businesses can remain you don’t get lost in the noise. This is where a digital
lean and focus their energies on their core business. marketing strategy is so important to maximise your
efforts.
Head of finance at Strategy Collective, Stephen Hill,
explains: “Our value proposition is that you don’t have BE LEAN.
to be all things to all people—we can fill those gaps with By out-sourcing your non-core, but essential activities
real industry experts. This is what keeps you nimble.” (such as accounts, HR and branding) to industry experts,
your business can ensure these are performed to the
Co-founder and restaurateur, Craig Macfarlane, highest standard without over-committing yourself by
elaborates: “We can pull people into a meeting with vast hiring permanent staff.
experience in business strategy, accounting, human
resources and marketing, and do it all under one roof. BE NOTICED.
This gets things moving quickly and more efficiently.” A strong visual identity (or brand) that aligns to your
company’s value proposition is more important than
Among Strategy’s clients are GQ, Social Kitchen, HTL ever given today’s visual and aesthetically-driven
Insurance, Hiringa Energy, Juno Gin, Vintage Industries, marketplace. If a picture speaks a thousand words,
Clelands, Ozone Coffee, and the West End Precinct. make sure they’re all great words!
Strategy Collective is in the business of empowering BE THE CHANGE.
businesses to do what they do best. Fast-moving businesses aren’t just driven from the
top, they have a culture of change and innovation that
permeates the entire team. They’re like a finely tuned
06 759 7044
Formula One pit crew—everyone has an important role
annalese@strategycollective.co.nz to play, everyone shares the company vision and is
strategycollective.co.nz invested in its success.
SPRING 2018 TARANAKI BUSINESS REVIEW 5
LONDON
AUCKLAND
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with the right insurer.the difference with JRI. Catherine is also a registered provider for
Insuring what you value. Experience the difference with JRI. Venture Taranaki and is happy to advise
For the best advice and service when it comes to insuring what you value, contact your dedicated those starting-up a business on how to
team at JRI. brand and package their products. While that’s primarily for fast-
Her point of difference is obvious, which moving consumer goods, such as
by now any smart business owner or pharmaceutical, alcohol, food and
manager reading this would already have beverage, Catherine’s happy to work with
Insuring what you value. Experience the difference with JRI. One to undoubtedly fit that description tradies and any small business wanting
is Catherine Baker, the founder and realised.
anything from just a logo to a complete
Creative Director of The Brand Depot. “I’ve got 20 year’s experience of high- branding package.
She arrived here a year ago and level, big-brand, strategic design, working
Taranaki can now boast it has its own in big consulting firms. Ten of those years “I work from home so my overheads are
international award-winning strategic were in London. lower than others, while still offering
FREE YOUR
branding and packaging design expert the expertise of the big design studios.
in its midst. “What I offer now is that experience to Also I’m here in Taranaki, living in New
start-up businesses, or medium-sized Plymouth with my family because I love
One look through her impressive portfolio companies which can use my knowledge the place. There’s something very special
of work reinforces just what she’s of strategic branding and packaging about New Plymouth ‘’
achieved in a career that has seen her design. ‘’
work in some of the world’s top design
houses with their global clients.
Her client list, both in New Zealand and
overseas includes, just to name a few:
GREAT DEALS ON NOW KFC, Griffins, Goodman Fielder, Cadburys
UK, Sanitarium, Kraft Foods UK and
Europe, Red Seal, the Puhoi range of
cheeses and dairy products and many
177 Courtenay Street │ PO Box 4234, New Plymouth 4340 │ 0800 RING JRI │ p. (06) 758 8440 │ e.admin@jri.co.nz │ www.jri.co.nz more.
177 Courtenay Street │ PO Box 4234, New Plymouth 4340 │ 0800 RING JRI │ p. (06) 758 8440 │ e.admin@jri.co.nz │ www.jri.co.nz
Some of her loyal clients remained with
her when she started The Brand Depot in
Auckland three-and-a-half years ago. Now
it’s just as easy to service them remotely
FORD ECOSPORT TREND
26990
177 Courtenay Street │ PO Box 4234, New Plymouth 4340 │ 0800 RING JRI │ p. (06) 758 8440 │ e.admin@jri.co.nz │ www.jri.co.nz
SPECIAL PRICE
$
from New Plymouth. While that keeps her
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busy to a point, Catherine is keen to get
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scene.
She is already contracting to ESKO, a
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Energy City Ford
SPRING 2018 TARANAKI BUSINESS REVIEW 7
108 Courtenay Street | NEW PLYMOUTH | P 06 757 5639 | energyford.co.nz
TARANAKI’S TOP
SHOP FOR 2018 IS
SELLING SHOES
SHOE CLINIC WELL SCIENCE
IS A
ESPECIALLY WHEN IT’S DONE WITH GREAT SERVICE, AFTER
SALES BACK-UP AND MOTIVATED, KNOWLEDGEABLE STAFF.
It just has to be New Plymouth’s Shoe don’t think it is the right shoe, we ask the “A pressure pad takes a pressure point
Clinic. You know the one, on the flat customer to wait a day or two so we can print of their foot and then we get the
in Devon St, the one that’s won all the get the right shoe in,’’ explains Nick. He shoe we think is right, put it on and make
awards in the last couple of years. cites the example of a female customer sure it feels comfortable as they walk up
who bought a pair of shoes and filled in and down. If they feel comfortable for
Franchisee Nick Bull has plenty of the feedback form which goes to Shoe the customer – and that’s the key – we
reasons to be proud of the Shoe Clinic Clinic’s head office. They, in turn, shared pop them on the treadmill, and get them
he owns and manages, especially when the feedback with Nick and his team. walking or running.’’
his business won the TSB Top Shop
Supreme Award, as well as winning the “She explained that she was happy with Cameras at the front and rear video the
Lifestyle and Leisure section, which it has the size nine shoes she tried on, but we customer walking from the hips down,
Supreme and North Winner - Shoe Clinic Central Winner - Stratford ITM South Winner – Garden Edge previously won. suggested she needed a slightly smaller because everything down to the foot, is
shoe, which we then ordered. affected. “That way we see the alignment
and how that shoe has affected the
The New Plymouth store was announced as the Supreme winner “We got the eight-and-a half size in person’s gait or movement, frame by
The top point scorers were then re-judged by another panel to
at the sold-out Gala Awards evening at The Devon Hotel in June. for her and she appreciated the extra frame, when we play it back.
determine the Regional and Supreme winners.
service; that we got the best solution for
Along with Shoe Clinic who also took out the North Taranaki THE EIGHT CATEGORY WINNERS WERE her, not the easiest.’’ “Finally, when the customer is entirely
Regional Award, Stratford ITM won the Central Award and the Freedom Furniture for Large Format, Dovetail – Fashion, comfortable they choose the shoes
South Taranaki Regional winner was Garden Edge in Hawera. It was a satisfying moment for Nick and they want. We’re completely honest and
Footwear & Accessories, Federal Store for Food & Beverage, yet again proved that providing what’s
Acquisitions – Specialty Store, BP Waitara for Automotive, Shoe upfront. The shoe that’s right is very
The awards which recognise Customer Service Excellence, are best for the customer is always worth seldom the most expensive shoe – it’ll be
organised by us here at the Chamber. Clinic won Lifestyle & Leisure, City Care Pharmacy for Health & going the extra 1.6 kilometres.
Beauty and Mitre 10 MEGA was recognised as the best store in the right one.’’
We received over 13,500 nominations from the public. the province for Accessibility. Roddy Bennett, Nick Bull & Natalie Bull. “When we sell someone a pair of shoes, Shoe Clinic offers a 30-day money back
Following this the top ten businesses in each category were we sign people up to our Advantage Club, guarantee. “We’ll swap it or give them
As the marks were very close this year, Highly Commended and “It was very unexpected, but fantastic,’’ which is free. When you spend $500
then mystery shopped by a panel of judges using a set criteria their money back, whatever they want, ’’
Commended awards were also given in many of the categories. says Nick. with us you get a $50 voucher to use
for marking. says Nick.
The awards recognise customer service whenever you want in any Shoe Clinic
excellence and are organised by the store in the country, or at the online He’s been selling shoes for 35 years now,
Taranaki Chamber of Commerce, which store.’’ so, there’s not much he doesn’t know.
received more than 13,500 nominations That’s where training is vital.
Nick opened the New Plymouth Shoe
We would like to acknowledge the wonderful support from our major sponsor – TSB and our category sponsors. from the public. Shoe Clinic emerged Clinic store six and a half years ago, “We have a podiatrist come up from
Supreme, but as we said before, little is having managed the head office branch Wellington twice a year and she does
ever left to chance by this business. in Wellington for 13 years. technical training with us over a whole
The day Taranaki Business Review day in store with my staff.
The shift to New Plymouth was not
called in it was a cold, grey day. It was coincidental, explains Nick. “My wife “We also work closely with three or
a pleasure to walk into the, bright, Natalie’s family is here and I wanted to four podiatrists in New Plymouth
light, warm, spacious and welcoming own my own store. ‘’ and physiotherapists and a couple of
environment. orthopaedic surgeons refer patients
Nick says he loves New Plymouth which to us.’’
Nick and his staff complement the is a very welcoming place.
convivial atmosphere with their friendly Nick also sells socks and
laidback approach which gives a clue as For Nick, the fitting process is very much sports apparel.
to the reason behind their success. the key to how Shoe Clinic operates.
It all comes down to an incredible ethos “We analyse people’s feet and see how
of service. their arches and heels sit and where they
form and how they bend when they squat
”We fit people personally, rather than just - every foot is different.
sell them something that is in stock. If we
8 TARANAKI BUSINESS REVIEW SPRING 2018 SPRING 2018 TARANAKI BUSINESS REVIEW 9
CHAMBER EVENTS Phil Armstrong
– enabling you
NOT EVEN THE WINTER COLD DETERRED BARA
ATTENDANCE AT OUR MANY EVENTS AFTER 25 YEARS AS A CHARTERED ACCOUNTANT,
Our Winter Shop Local promotion ran from
AROUND THE REGION . . . Saturday 28 July to Sunday 19 August. We PHIL ARMSTRONG KNOWS A GOOD DEAL WHEN HE
Along with our monthly Business Connections and Network of
received over 9,000 entries and the lucky SEES ONE.
winner received a $2000 travel voucher from
Trades, on 5 June Augusta Capital hosted a function at the TSB at the business. We give a whole lot of consultation for those employees wanting
Stars Travel & YOU Travel New Plymouth.
Showplace. The presentation covered their new Industrial Fund tips about money, what they do wrong to take up the offer for a fee of $100, a
investment opportunity. The season launch of the Mitre 10 Cup was and how they could do it right. It’s all savings of $200 on his usual fee.
held after school on Tuesday 14 August. about education really.
The new entry process for the TSB Taranaki Chamber of “We do up to an hour-and- a-half to see
Commerce Business Excellence Awards was presented at a
“Running of the Bulls” a joint promotion
with BARA and TRFU saw the Huatoki Plaza
B A R A “It can be a bit scary for some. An how we can help them initially and after
launch function at the TSB Boardroom. Entries closed at the BU S I N E S S & R E TA I L
average mortgage is for 30 years and that it’s over to them if they want to do
teeming with fans who took the opportunity ASSOCIATION
end of July and feedback from the entrants suggests that the over that time you’ll pay back up to the programme.
to meet the team, get autographs and take
online registration and then ease of completing the business three times what you borrowed from
part in activities with the players. Any company manager or owner who
information for the judges was a great success. the bank.’’
We welcome our new BARA members – Promotional Print wants to know more is welcome to
A seminar in July on Employment Law was presented by GQ The second step is a one-on-one contact Phil. I’ll arrange to go and
NZ, Lexel Systems Ltd, West End Precinct. Thanks for
Law. This event sold-out and so another was organised for financial consultation. “The key to what have a chat with them, about how the
contributing and supporting a vibrant CBD!
August – again a sell-out! That’s why he’s become we do is to help them get over their programme would work, then I’ll come
We have a special membership rate for existing Chamber enableMe’s manager and obstacles so they can get ahead faster. and do the seminar at their workplace.
The IRD returned in August to present on the next round of strategic coach in Taranaki. The
members with 1- 5 staff. For just an additional $45 + GST you Most people fritter 15 to 20% of their
changes they are implementing in April 2019. The event was company’s name may not yet be That’s free and there’s absolutely no
can be a member of BARA as well and you don’t have to be income away.
well received and will assist businesses in being properly familiar to many, but it is New obligation or cost. Phil gets a lot of
based in the CBD! For businesses with six or more staff, BARA
prepared. Zealand’s most successful and “Much of the time they don’t know on satisfaction working with people to
membership is only an additional $150 + GST.
fastest growing personal finance and what either, because they don’t have a improve their financial situation. “Often
If you are passionate about the city you live in and have a we’ll advise them to reduce the length of
UPCOMING EVENTS INCLUDE: coaching business. budget. If they do, often they don’t stick
their mortgage by 10 years, which can
genuine interest in keeping the CBD alive, then we want you to it because they don’t track where their
6 & 7 SEPTEMBER.... NEW ZEALAND CHAMBERS OF to be part of an organisation that has the same philosophy, Helping people to be financially successful money is going. By going into a lot more make a huge difference. That’s when
COMMERCE CONFERENCE – passion and drive. and get ahead faster is a matter close to detail we help people capture that waste the enableMe team comes into its own
HERE IN NEW PLYMOUTH Phil’s heart and he is keen to introduce and then change their behaviour.’’ with a specialist mortgage team who
Please contact Michelle to discuss BARA membership. Follow enableMe’s programmes to the Taranaki negotiate directly with the bank on the
BARA on Facebook – New Plymouth CBD Alive. business community. Phil acknowledges it’s not easy for client’s behalf to get them the best deal.
26 SEPTEMBER........ MFAT – PRESENTATION ON THE most people to talk about their financial The savings far outweigh the cost of the
EU/NZ FREE TRADE AGREEMENT If you are passionate about the city you live in and have a So, if you are running a business and situation and spending habits. service.
genuine interest in keeping the CBD alive, then we want you value your staff, it makes sense to
to be part of an organisation that has the same philosophy, make them more productive, engaged “Everyone has a money personality. They also work for enableMe clients of
27 OCTOBER............ TSB TARANAKI CHAMBER OF
passion and drive. Please contact Michelle to discuss BARA and happier. Let’s face it, financially Some people are shoppers, others are all ages. “Whether they are first-home
COMMERCE BUSINESS
membership. stressed staff have lower levels of work savers and if you know what you are you buyers or saving for their retirement,
EXCELLENCE AWARDS - GALA
satisfaction and generally have an can manage it better and that’s where we can help them. Most people have no
DINNER Follow BARA on – New Plymouth CBD Alive
increase in absenteeism. the third step comes in.’’ idea how much they need in retirement.
We say it typically should be around
Phil says research shows the stress has “The programme is successful when we $400,000 and most people don’t have
a real impact on performance with 61% work with people for a year – and we talk anywhere near that much, but there are
of employees being worried about how quarterly. Approximately 70% of people options and we work towards that.’’
much debt they have. More than half sign up for a second year because the
(54%) deal with financial issues during programme is working, and it is helping Contact Phil by phone: 06 281 1318
Jessica Parker Michelle Brennan work time and all of this can add up to them achieve their financial goals.’’ free: 0800 897 898
Events Coordinator BARA & Events Coordinator thousands of dollars in lost productivity. email: Philip@enableme.co.nz
Phil says after the initial group seminar,
So it’s very much in an employer’s best he is happy to offer a discounted
interests to have their staff educated and
empowered to improve their financial
future. That’s where enableMe comes
into the picture.
“We offer a three-part programme. It
starts with a free seminar for employees
10 TARANAKI BUSINESS REVIEW SPRING 2018 SPRING 2018 TARANAKI BUSINESS REVIEW 11
Solutions from Implement
JONATHAN Celebrating 125th Anniversary of Women’s Suffrage
WOMEN OF INFLUENCE SERIES
What do you want your training
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HE PERFORMANCE EDGE PLUS INTRODUCTORY
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OFFER FOR
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rformance from companiesOFFER FOROFFER FOR OFFER FOR
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.e good news
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is performance
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is you your already
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e Performance Edge Plus
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Leadership Managementnow includes
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ustralasiaThe
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Edge
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Management (to the value
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complimentary
from of $1000+GST) Management
coaching
Leadership more than teams that do not. diversity well. complimentary A combination of implement on-line programmes
coaching
The Performance Edge Plus course from Leadership Management complimentary coaching and your own discussions and workshops
velopment and one-on-one
Australasia
Australasia coaching.
(LMA) provides targeted
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(to the value of $1000+GST) professional (to the value of $1000+GST)
– a cost effective in-house solution.
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mprove your own performance and your team’s performance
LMA 6
ent for the
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areas:
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BETTER PROCESSES FOR NEW STAFF
the areas: See our se rfo rm a n c
e – The Pe ober 4. Review your orientation programme and develop
Increased productivity
• Increased
• productivity
• Enhanced employee attitudes
Increased productivity • Enhanced employee attitudes • programm
Enhanced employee attitudes
n e rs , b e g inning Oct customised on-line training.
w
business o
• Increased productivity • Enhanced employee attitudes
Better time utilisation
• Better time
• Better
utilisation • More effective
time• utilisation delegation
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• Better time utilisation • More effective delegation
Greater focus on High Payoff processes
processes processes e
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processes
a t e s fo r t he lunchtim ss
Activities and Priorities
Activities and
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and empowerment
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For further information
For & bookings
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further For further&information
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contact on 027 453 6928
Shona Glentwor th on 027 453 6928 06 769 9500 // 0274 536 928 // shona@implement.co.nz
please contact Shona Glentworth on 027 453 6928
ase contact Shonaor Glentworth on 027email
453 6928 sglentwor th@lma.biz
email sglentworth@lma.biz
or
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or email sglentworth@lma.biz
The best
Relax Your way to of both worlds
Health and Fitness...
NESTLED IN UPMARKET BELL BLOCK, WITHIN EARSHOT OF THE TASMAN SEA, IS ONE OF
TARANAKI’S BEST-KEPT SECRETS.
Body Therapy, Naturopathic, Health
Promotions, Administration, Reiki, Dorn
therapy and Spiritual Guidance.’’
A great way to unwind
Mihi has never been afraid to invest in
So you will literally be in good hands.
her business and her latest acquisition is
“I incorporate all of those techniques into already making a difference to the lives
my business. With all the running around of many Taranaki people. The Vibrosaun,
and hectic everyday life, we all need an Miracle Massage Capsule is a
opportunity to slow down and rejuvenate. revolutionary addition to Mihi’s clinic in
Bell Block.
“I focus on providing treatments that
deliver noticeable results tailored to suit It stimulates exercise, improves muscle
your needs and combine them as tone, relieves muscular aches and pains,
needed.’’ increases circulation, relieves arthritic
and rheumatic pain, reduces/regulates
It’s Mihi’s Place and it’s many things. It’s Mihi may be in business, but she is blood pressure, helps eliminate body
a traditional M ori and contemporary adamant she is not motivated by the waste and stimulates kidney function.
healing service which offers a range of mighty dollar. It’s also a proven aid for insomniacs and
treatments catering to your needs. helps relieve real time stress and tension
“It’s more about helping people to get a making it ideal for a number of uses. So
Situated at 83b Parklands Ave Bell Block, greater quality of life. That’s more
it is also discreet, tucked away down a whether you have back pain, or are
important to me.”
Do you SUFFER? driveway dotted with luxury houses, and recovering from a sports injury, the
it’s part of Mihi and her husband’s home, That’s just one reason why she offers a Vibrosaun could provide just the
albeit with a separate entrance to her wide range of options and treatments. treatment you need for those needing
• Back Pain • High Blood Pressure • Stress ground-level clinic. Mihi herself is the key One example is she gives a special price help with weight loss/control. The
to the business. She has been a for community card holders (and the card Vibrosaun is equivalent to a brisk 5k jog!
• Muscles Aches & Pains • Circulation Problems • Need Detoxing traditional M ori practitioner for more must be presented before treatment)
• Sports Injuries • Fluid Retention • Cellulite than a quarter of a century and to say offering CSC Mirimiri, a Maori Technique
she knows her stuff would be an massage. Her many services start at a
• Arthritis • Hard to Lose Weight Vibrosaun can help! understatement. Koha or Donation and go up to $365pp
for special workshops.
“I guess I was one of the lucky ones. My
profession chose me and I gained the Mihi’s Place offers Taranaki Chamber of
knowledge and understanding of the old Commerce members a discount on
An experience
ways from the marae, the bush, the production of their membership card, and
moana and the ever changing will also negotiate corporate rates and “I bought it because of its many
environment was my class room. All my concession tickets for businesses. benefits,’’ says Mihi. “It really does
teachers have since passed away so now Details are on her website
like no other ...
speed up recovery and helps the healing
I am the teacher. www.mihisplace.co.nz, or email her at process. The Vibrosaun machine as near
mihisplace@gmail.com as possible, simulates exercise without
“I incorporate all that I was taught to help
Download her APP Mihi’s Place or ring/ putting stress on the body. “So for
others have a better understanding of
text her on 0273 237 534 for an people wanting a better quality of life,
traditional M ori modalities (Haumiri,
appointment. why not?’’
Mirimiri, Romiromi, Honohono and
Rongo R kau) using Taranaki Tikanga. The Vibrosaun massage capsule was
MIHI’S PLACE BUSINESS HOURS:
designed by qualified specialists,
“I am a traditional M ori Rongo Mon – Friday, 9am - 7pm most nights;
Traditional Māori & Contemporary Practitioner first and foremost. I was and Saturday 9am – 12 noon.
including a medical practitioner, a
chiropractor, an osteopath, a
Healing Services always told that to walk in one world I Appointments by arrangement can be physiotherapist and a design engineer
must walk equally in the other, so I am made after hours. after a long intensive study. So relax
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Mihi’s Place is a semi-mobile service with your way to health and fitness with
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14 TARANAKI BUSINESS REVIEW SPRING 2018 SPRING 2018 TARANAKI BUSINESS REVIEW 15
JOB COSTING
KNOW YOUR RISK
Getting a Quality Job Done
MANY SUCCESSFUL SMALL TO MEDIUM BUSINESSES HAVE A HARD-WORKING, HUSBAND-AND-
WIFE TEAM AT THE HELM AND PRIME PLASTERING LTD IS A PERFECT EXAMPLE OF THAT
The recent demise of several high-profile large
construction firms and major losses on large projects has
put the spotlight on how these jobs are priced, quoted and
managed. how to price and quote on work. You can walk away from
Those in the trades understand that there needs to be some projects that involve too much risk. This conversation within
flexibility around adjusting for costs. Plans, designs, materials the industry needs to shift away from accepting the cheapest
and labour all change. At the same time, there is a need for possible price to a ‘whole of life’ approach to the construction.
certainty around the job’s pricing. Without the certainty of a This creates tension as pricing must include the cost of modern
quote or tender, the final cost can blow out unexpectedly – designs for compliance.
which is bad news for both the tradesperson and the customer. The pricing problem isn’t just restricted to tough times of
little construction work when tradies need to take on any job companies use Sarn and his team as reputation for highly skilled, excellent
The problem is how to quote on work, and then make the their preferred tradesmen. That list is a workmanship.
expected profit on the project. The pricing needs to be accurate going. A boom is almost as bad as a bust, as you end up with a
situation where resources are in short supply and their prices go formidable one, and includes GJ Gardner,
and transparent with the ability to review it if the costs of Bell Building, Golden Homes, Werder From their home at 78 Ngamotu Rd in New
materials or labour change. What is your risk or sensitivity to up. The projects become more expensive due to the scarcity of Plymouth, Sarn and Rebecca’s capacity
materials and skilled sub contractors. These cause the projects Sarn and Rebecca Skedgwell know all Construction, Terry Clegg Builders and
changes in the project? Hofmans Builders, to name just a few. for hard work is never more evident. The
to take longer, and time costs money. about hard work and Prime Plastering front office is for Prime Plastering, while
When tendering, the focus goes on putting in the lowest has grown steadily since they took over Again, that’s the advantage of Prime Rebecca has another office from which she
possible tender price to secure the contract. Once the tender is There are a number of software products and apps available the business nearly four years ago.
to assist tradespeople to better manage their projects. These Plastering having a team of five runs a wedding florist business as well as
accepted, the challenge is to complete the job at the tendered plasterers, which means the company bringing up a toddler.
price. can assist with job quoting, time and material tracking, Sarn’s a qualified plasterer, but his career
invoicing and debtor management. These integrate with your began as an exterior plasterer and to the can respond to and complete a project
in a timely, efficient manner, and best of If that wasn’t enough, they’re also
Your best approach is to know in real time how the job’s costs accounting software, meaning that you are looking at up to date uneducated among us, there’s quite a renovating their house. So there’s no
information on the go. difference between the two skill sets. all - on budget!
are tracking against the quote. This provides a greater ability to chance of them getting bored! But, as
manage the project, staff, subcontractors and materials. Any “That’s one of our points of difference. the old saying goes, if you want to get
material or labour costs over runs can be identified earlier, and Want to better understand pricing, how to track project costs or “That was my initial qualification,
which project management software is best for you? Call for a specifically in solid plastering,’’ explains Having the team, as opposed to being a something done, ask a busy person. Sarn
steps can be taken to mitigate their effect. An example of this is one-man band,’’ says Sarn. “ There’s a lot and his team at Prime Plastering certainly
the disconnect between the quote and the team regarding the consultation today. Sarn. “I bought my brother Adam’s gib-
stopping business off him three-and-a- of them about and not many crews doing fit that bill.
time a job can take if weather impacts on a job. Please feel free to contact us or see our website residential plastering so we get the job
half years ago and I haven’t looked back. When it comes to the all-important
www.tandemgroup.co.nz It’s great having a job that’s not weather done faster and even at short notice we
Job blowouts are caused by the management of jobs after the interiors of your dream house, employing
dependent. ‘’ can get in there and get something done.’’
quote is accepted. The ability to accurately quote or record job Tom Butler Prime Plasterering’s professional
Sarn also believes in communicating
costing is nothing without effective job management. Real time Director tradesmen can make all the difference to
It was a move that suited everyone. Adam effectively with his clients.
recording and reporting is essential. the end result.
now works for Sarn and Rebecca but
remains a shareholder in the business. “It might seem like a little thing, but we
In the current construction boom, there are plenty of projects If you are renovating or building a home,
always answer the phone and if we ever
to bid for, and the construction sector is getting smarter about speak to the team at Prime Plastering
“We do residential, mainly new, homes miss a call, we ring straight back. It’s the
and renovations,’’ explains Sarn. same with emails and we make a point of today.
getting our quotes out fast – something I
With the building industry in good heart take care of personally.’’
NETWORK OF TRADES in Taranaki, Sarn says there’s plenty of
work for his team. It is a source of pride to Sarn and
Rebecca when painters recommend
GJ Gardner Homes hosted a connection between high school and tertiary is with industry. “The reality is 99 per cent of houses Prime Plastering. “Most of my team have
successful Network of Trades in The Network of Trades helps facilitate this connection through need to be gib-stopped regardless of the been plastering for 10-15 years, and we
July showcasing their fabulous its partnership with Taranaki Futures who work in the area of design, unless it’s a Lockwood or a pre- always do the best job we can because
show home. ‘education to employment’ plus through these monthly events. cast concrete type. otherwise it makes the painters’ job that
With the shortage of tradies, understanding that a trade is a much harder. I know that’s one reason
Forty five people attended who previously good option, is such an important message for school leavers to “It’s mostly builders who use us,
had not seen the show home. All round it why we often get painters recommending
have. as well as the public and we’re
was an interesting and informative evening. Thanks to Stephanie us and that counts for a lot in Taranaki.
happy to go and do a free
Murray who informed us of the advantages of using a mortgage A lot is done by word of mouth and
quote for anybody.’’
broker, how it is a free service and the services SMM provide. personal recommendations.’’
Brent Abbott, a director at Tandem Group (The Network of Trades It is a compliment to
Naturally that doesn’t happen by
Partners) ably updated us on the changes to the Bright Line Test, the quality of Prime
accident.
PAYE filing and non-financial uses of Xero. You can see how Maura Young Plastering’s work
valuable and informative the Network of Trades events are. Partnership Manager that many of the Sarn works in his business and is
biggest residential conscious of ensuring every job is done
In August the South Taranaki Network of Trades was hosted construction properly. That way they protect their
by Hawera High School. We recognise how critically important
16 TARANAKI BUSINESS REVIEW WINTER
SPRING 2018 SPRING 2018 TARANAKI BUSINESS REVIEW 17
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