SPEAKING TRUTH TO POWER | P5 - ASMS
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
T H E M AG A Z I N E O F T H E A S S O C I AT I O N O F S A L A R I E D M E D I C A L S P E C I A L I S T S 122 | MARCH 2020 SPEAKING TRUTH TO POWER | P5 MECA 2020 – A HEALTHY WORKFORCE | P8 RIGHTING WRONGS ON GENDER PAY | P10
INSIDE THIS ISSUE ISSUE 122 | MARCH 2020 03 SAYING THANKS AND LETTING GO 04 PRESSURE POINTS AND PRIORITIES MORE WAYS TO GET 05 SPEAKING UP FOR PATIENTS YOUR ASMS NEWS MPS ASKED TO UPHOLD SMOS’ RIGHT TO SPEAK OUT You can find news and views relevant to your work as a specialist 07 YOUR RIGHTS AND RESPONSIBILITIES AS PATIENT ADVOCATES at www.asms.org.nz. The website is updated daily so please add it to MECA 2020: A HEALTHY SMO WORKFORCE your favourites or online bookmarks to remain up to date. 08 A BIT OF MECA HISTORY We’re also on Facebook, Twitter and LinkedIn, and links to those 09 NEWBIE NEGOTIATORS pages are at the top of the ASMS website homepage. 10 GENDER PAY: PUTTING RIGHT TO WRONG 13 UNMASKING THE CHALLENGES AND REWARDS OF HOSPITAL DENTISTRY 14 “NOT UNWELL ENOUGH” 15 2020: A WATERSHED YEAR FOR HOSPITAL SERVICES? 16 A HELPING HAND IN THE PACIFIC 17 TESTING POSITIVE AT FAMILY PLANNING HAERE MAI TO MINISTRY OF HEALTH MEMBERS 18 NEW ADDITION TO ASMS INDUSTRIAL TEAM 19 WOMEN IN MEDICINE 20 IMPORTATION OF MEDICATIONS The Specialist is produced with the generous support of MAS. 22 FIVE MINUTES WITH DR YAN WONG MORE PUBLIC SCRUTINY OF DHBS ISSN (Print) 1174-9261 ISSN (Online) 2324-2787 23 VITAL STATISTICS The Specialist is printed on Forestry Stewardship Council approved paper 24 BRIEFLY... SPECIAL HONOUR FOR DOCTOR KILLED IN CHRISTCHURCH 25 MOSQUE ATTACKS DID YOU KNOW? 26 Proposed position for FSC logo and text. Please align to bottom of this margin. Q&A COVID-19 27 COMING UP IN THE NEXT ISSUE OF THE SPECIALIST 2 THE SPECIALIST | MARCH 2020
SAYING THANKS AND LETTING GO SARAH DALTON | ASMS EXECUTIVE DIRECTOR W hichever way we look at it, it’s going to be a big year. We’re already in bargaining for a new ASMS DHB MECA. The Simpson Review of the health and disability system will land sometime soon – possibly even as this goes to print, and there’s an election looming. Oh, and there’s also the evolving Covid-19 pandemic on our doorstep. We have a lot on our plates. Meanwhile, we have the long-standing On the bright side, I’m not tackling all these a bit. For those of you who have shared issues of creaking and failing hospital things on my own. For starters, you – our important ideas and experiences with me infrastructure, long-term staff shortages members – are very good at letting us know over the last five years, thank you! You’ve and challenges to continuity of care. The what matters. Please keep in touch. Next, trusted me to walk with you through some latter is partly due to understaffing and and crucially, your representatives at branch good times, some truly horrible times, partly due to changes to some workforce and executive level are working hard to and a lot of irritatingly ‘why do we even patterns without proper reference to the keep staff and membership joined up and have to do this?’ times. My phone and impact on others: tired doctors, fed-up heading broadly in the same direction. email contacts are still the same, and you doctors, doctors who are not listened to, are always welcome to make contact. doctors who don’t feel heard. For those of you in the north, you can rest easy knowing that our new northern When I was an industrial officer (up until Ehara taku toa i te toa industrial team is ready and able to pitch about three months ago), I worked at the takitahi, engari he toa in on industrial matters, while I take some coalface, tackling the short-staffing, plant takitini – success is not the time to get to know our people across the breakdown, and ‘fed-up-ness’, at close work of an individual but the central and southern regions, gumboots quarters. Now I’m trying to look upwards and outwards to see what leverage we work of many. always at the ready. can get further up the tube. Sorry for the No matter where we arrive, after the weird metaphors … it’s an occupational bargaining is settled, the Simpson Review hazard when a former English teacher A number of you will have had direct has landed, the votes are counted and a tangos with Ministry officials and HR experience engaging with our support Government sworn in, one thing I’m very leads. I’ve already decided that the staff, comms, policy and research teams confident about is that we will continue notional workforce pipeline is more of a and, of course, with our industrial officers. I our journey together: wetland, of dubious water quality, with a am very proud of the work they do for you, tangle of small creeks issuing forth. This Ehara taku toa i te toa takitahi, engari he and for the support they show to each toa takitini – success is not the work of an particular project needs gumboots and other, and to the work of the Association. individual but the work of many. careful stepping, not to mention some kind MIND-SHIFT of platform where the colleges, Ministry, Notwithstanding all of the above, I wish DHBs and unions can stop long enough All this means it’s ok for me to stop you plentiful non-clinical time, a written for a chat, lest we become completely thinking like an industrial officer – recovery time arrangement, a decent mired in the swamp. whatever that means – and change up MECA settlement, and a peaceful 2020. WWW.ASMS.ORG.NZ | THE SPECIALIST 3
PRESSURE POINTS AND PRIORITIES PROF MURRAY BARCLAY | ASMS NATIONAL PRESIDENT T hese are interesting times for ASMS and our members. We are setting a path with a new Executive Director after 30 years, we have initiated MECA bargaining at an interesting time pre-election, we’re facing a Covid-19 pandemic, and the health of New Zealanders is already under serious threat due to widespread shortages of senior medical and dental staff and other health care workers. As noted previously, the Government’s available for new hospital buildings. Of course, the most effective way to spending on health as a percentage of Routine hospital maintenance has suffered improve doctor well-being is to ensure GDP has decreased steadily over 10 years due to prolonged underinvestment, and there are enough doctors for patient (Figure 1), and the current Government’s the additional funding is sorely needed. workload. This requires not only focus on fiscal responsibility to try and At this stage, however, there has been no widespread job and service-sizing but also survive more than one term has prevented significant movement on the even more salaries and conditions that are sufficiently sufficient correction of health spending. pressing need for adequate hospital competitive to retain our trainees and staffing. Adequate numbers of high-quality attract international medical graduates. It It appears that the health of the Labour staff would have an even more positive is important that our MECA can compete party is of higher priority than the health influence on the health of New Zealanders with Australian contracts because we are of New Zealanders. than new hospital buildings. in the same labour market. The MECA Over the 10 years, we have observed This is the setting for our MECA negotiating team is keen to collaborate high levels of senior doctor burnout and negotiations. ASMS research over the past with DHBs on restructuring the salary fatigue, growing patient waiting times, and 5 years has highlighted fatigue, burnout, scale to give us the best chance to a reducing range of medical conditions staff shortages averaging 24% (Figure retain and attract early career SMOs that qualify for specialist medical care. 2), a gender pay gap of over 12% (more in particular. DHB commitment to this It appears that the reduction in health on p10) , and an average 67% pay gap collaboration is unclear at this early stage, investment is now leading to sky-rocketing with Australia (see BERL research on the but we are optimistic. If the DHBs step acute hospital care demand, i.e. double ASMS website), with 1,700 New Zealand away from collaboration, it is possible the rate of population growth. trained specialists working in Australia. that negotiations may be difficult and SMOs have few avenues to leverage for prolonged. No one will want this to The winter peak of overrun emergency improvements to these conditions or to happen, especially with elections looming. departments and hospital gridlock is reduce doctor migration, and the Ministry becoming more difficult to cope with each stranglehold on DHB finances makes it Lastly, the Executive is keen to increase year, and this system overload is now difficult for DHB management to make the the flow of information between members also occurring frequently at other times required corrections. and National Office to ensure we throughout the year. It is of major concern understand members’ views and to aid The MECA is our best tool to improve and that a Covid-19 pandemic, on top of the negotiations. Over the coming weeks and maintain SMO well-being. You will see usual winter influenza peak, which could months we plan a series of single-question in the ‘MECA Matters’ updates that we stretch our hospitals and staff beyond or short surveys with rapid feedback that are negotiating important new clauses breaking point. focused heavily on well-being. The DHBs members should find quick and interesting. One very positive piece of recent news do recognise the importance of SMO is the additional funding being made well-being. 24% 6.8% Core Crown Health as % GDP South Canterbury (2019) 25% Vote Health as % GDP 6.6% Southern (2019) 27% Forecast % GDP Hutt (2019) 26% 6.4% Auckland (2019) 20% 6.2% Tairawhiti (2019) 25% Percentage of GDP Whanganui (2019) 26% 6.0% Northland (2019) 36% 5.8% Waikato (2019) 28% Waitemata (2018) 19% 5.6% Canterbury (2017) 25% 5.4% Counties Manakau (2016/7) 18% Nelson-Marlborough (2016/7) 17% 5.2% Capital & Coast (2016) 27% MidCentral (2016) 27% 5.0% Hawke’s Bay (2016) 22% 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 June Years 0% 5% 10% 15% 20% 25% 30% 35% 40% FIGURE 1: CORE CROWN EXPENSES AND VOTE HEALTH AS FIGURE 2: SMO SHORTFALL AS PERCENTAGE OF CURRENT PERCENTAGE OF GDP STAFFING ALLOCATIONS Source: Treasury Source: ASMS surveys of clinical leaders 4 THE SPECIALIST | MARCH 2020
SPEAKING UP FOR PATIENTS LYNDON KEENE | POLICY AND RESEARCH ADVISOR T he importance of senior doctors speaking up when they have unresolved concerns about patient safety is repeatedly raised at ASMS forums, not least at the most recent annual conference. When they do speak up, it can lead to increasing hospital workloads have then detailed in a report titled Patients are significant improvements for patient care. also been playing out in New Zealand, Dying. It sparked a major investigation by as outlined in the recent ASMS report the Health and Disability Commissioner and The pernicious impact of health care Hospitals on the Edge. The cover of that resulted in a major emergency department staff not feeling able to speak up when publication – a hospital crumbling over a redesign and expansion. service standards become unsafe is well- documented. Among the worst cases is cliff-top – depicts the erosion of hospital In 2004, senior doctors again warned the tragedy of Mid Staffordshire Hospital services over many years. That erosion that budget constraints were dragging in England where, largely due to cost- might have occurred more rapidly were it the emergency department back to cutting and staff shortages, hundreds not for a small number of senior doctors crisis levels. Their alarm prompted of patients died as a result of poor care who put their heads above the parapet another urgent independent review, that was allowed to persist for more than to speak out when inadequate resourcing which found major deficiencies and four years. It was eventually exposed, made services unsafe. In some cases, their recommended further extensive changes. not by those with immediate duty of care voices led to sweeping changes. The DHB’s response eventually led to to patients, but by the National Health In the winter of 1996, amid the 1990s’ the development of the internationally Service regulator, and a woman whose recognised ‘Canterbury Initiative’, creating market-driven health reforms, seven patients mother had died. stronger integration across hospital and needlessly died in Christchurch Hospital. community services. Though Mid Staffordshire is an extreme Senior doctors, whose fears had been example of a health system breaking dismissed by management, were forced to At Waikato DHB in 2016, orthopaedic under the strain, the pressures of go public with their concerns, which were surgeons went public with complaints that WWW.ASMS.ORG.NZ | THE SPECIALIST 5
they no longer had faith in management on patients when they don’t pass covering similar issues, found a decline and that Waikato Hospital was no treatment ‘thresholds’ (see p14 “Not in staff saying that it is easy to speak up longer a safe place to practise elective unwell enough”). about patient care concerns. surgery. The exposure prompted the Very occasionally, even senior DHB Reasons often include fear of retaliation DHB to recruit more staff. or repercussions, a lack of skills in management and board members have In 2017, senior doctors wrote to the raised their heads over the parapet. speaking up, concerns about upsetting Ministry of Health heavily criticising colleagues, or an attitude of ‘it’s not In 2018 Dr Lester Levy, then chair of my job’. Waikato DHB’s management style. Auckland, Counties Manukau and They went public again the following Waitemata- DHBs, slammed a lack An extensive American study published year with scathing comments on the last year found, unexpectedly, that the of funding for a law change to give DHB’s procurement of a virtual health willingness to speak up is not simply compulsory treatment to the worst drug technology contract. The chief executive and alcohol addicts. about teamwork training, psychological resigned in late 2017, and the board was safety training, attempting to create an sacked by the Minister in May 2019. In 2017 the then acting chair of environment that values staff raising Canterbury DHB, Sir Mark Solomon, concerns, or any one policy. Rather, the Late last year, frustrated senior doctors publicly attacked the Treasury and biggest drivers of speaking up related at Palmerston North Hospital wrote the Ministry of Health over protracted to workforce well-being. The lower a letter to their DHB, copying in the funding issues. Capital & Coast DHB the levels of burnout and professional Ministry and the Health Minister, saying Chief Executive Ken Whelan stepped frustration, and the higher the levels of a crisis over the lack of adequate down in 2010 because he said the organisational engagement, decision- facilities and space was affecting their Government was forcing him to cut so making and regular constructive ability to meet the surgical and medical many costs, he feared he would start feedback on performance, the more needs of the people of Manawatu-. cutting into muscle and undermine likely it is that staff will feel comfortable The letter was sent by the combined patient care. about speaking up. medical staff executive group, backed by 80 senior hospital doctors. It led to RELUCTANCE AND FEAR In other words, the time when speaking an urgent visit by health officials and up becomes more vital – when staff are An ASMS national survey of members constructive discussions about how burnt out and disengaged – is precisely in 2018/19 on clinical leadership found when staff are less likely to do so. senior doctors could help to improve that while most felt able to speak to the facilities. their colleagues about patient safety Christchurch surgeon and Canterbury concerns, there was a reluctance to Charity Hospital founder Dr Phil raise concerns further up the chain. Bagshaw and University of Canterbury Less than half of respondents felt able academic Pauline Barnett asked In other words, the whether advocacy by doctors should to speak out to their Chief Medical time when speaking up Officer or equivalent, and only a be an obligatory component of medical becomes more vital – when quarter felt able to bring concerns to professionalism in a paper published staff are burnt out and the attention of the Chief Executive. in the New Zealand Medical Journal disengaged – is precisely Just 4% said they felt able to speak out – ‘Physician advocacy in Western to the media. medicine: a 21st-century challenge’ – in when staff are less likely December 2017. to do so. This is despite the provision in the ASMS DHB MECA that enables senior Speaking to Radio New Zealand after doctors and dentists to comment publication of the paper, Dr Bagshaw, publicly “on matters relevant to one of the doctors behind the 1996 More recently, Middlemore Hospital Patients are Dying report, said we intensive care specialist David Galler their professional expertise and experience”, after having discussed need to question whether doctors and Palmerston North paediatrician should be vocal or not – and what the Jeff Brown, with support from ASMS, the issues with the employer. It is also despite efforts by the Health Quality consequences are if they’re silent. spoke out against the Government’s & Safety Commission and some DHBs “Doctors are the people best placed to decision to allow the food industry to encourage staff and patients to see things going off the rails,” he said. to continue self-regulating fast food speak up through various ‘speak up’ advertising. And in this edition of The “If we aren’t the ones who can see programmes. Specialist, North Shore anaesthetist where the problems are, then who can? and ASMS Vice-President Julian Fuller Further, Otago University surveys of And I think the public expects us to is raising concerns about the effects health professionals in 2012 and 2017, speak out on their behalf”. 6 THE SPECIALIST | MARCH 2020
MPS ASKED YOUR TO UPHOLD RIGHTS AND RESPONSIBILITIES SMOS’ RIGHT AS PATIENT ADVOCATES TO SPEAK OUT T he ASMS-DHBs Multi-Employer Collective Agreement (clauses 39-41) includes a number of provisions regarding members’ responsibilities to their patients, their patient advocacy roles, processes A SMS has called for amendments to the Public Service Legislation Bill, which is currently before Parliament. for resolving any concerns about patient safety, and the right to speak publicly. The Bill reorganises the State sector and gives stronger powers to the State • The parties recognise: (a) the primacy of Services Commissioner, who will be renamed the Public Service Commissioner. the personal responsibility of employees to In presenting ASMS’ submission on the legislation, ASMS Deputy Executive their patients and the employee’s role as a Director Angela Belich said the key issue for senior doctors and dentists patient advocate. is whether it will fetter their ability to speak out in defence of patients, to • In recognition of the rights and interests critique standards or to defend the public health service. of the public in the health service, the She told MPs that the right to speak out was essential in the 1990s when employer respects and recognises the attempts to privatise the public health system were met with principled right of its employees to comment publicly professional critiques from specialists. and engage in public debate on matters relevant to their professional expertise The right to speak out is protected by Clause 40 of the Collective and experience. Employment Agreement covering senior doctors and dentists and schedule 1B of the Employment Relations Act. • In exercising this provision employees shall, prior to entering into such public debate But Angela Belich said the present State Sector Code of Conduct has been and dialogue, where this is relevant to the used by DHBs, particularly around elections, in a way that has had a chilling employer, have advised and/or discussed effect on this important freedom. the issues to be raised with the employer. For example, she said, policies have been put in place requiring all • Employees who have serious concerns over communications to go through DHB communication teams. This had led to actual or potential patient safety risks shall a reluctance by ASMS members to comment when funding or contracting make every reasonable effort to resolve issues will affect continued employment or the viability of a service. them satisfactorily with the employer. ASMS is concerned that any further restriction on the rights and obligations of • Where either the Association or the senior doctors and dentists and other health professionals to speak out publicly employer believes that the serious concerns over issues of funding, deteriorating infrastructure and burgeoning unmet need remain unresolved, they shall develop a may mean New Zealanders lose access to the advice from the experts they pay process for resolution of these concerns. for and depend on for their protection against ill-founded policies. These are under-used provisions that Angela Belich called for the Bill to be amended so that the Public Service members are encouraged to consider Commissioner must give effect to the right of senior doctors and dentists making greater use of. Similar provisions to speak publicly on on the rights to speak publicly are matters related to their reinforced in Schedule 1B of the Employment professional expertise. Relations Act. “The Commissioner It’s usually up to the Executive Director or should be an ally of the the President to speak publicly on behalf public in upholding the of ASMS although branch officers also can, public’s right to know, if they have ASMS clearance. However which is dependent on any member, or group of members, may our members’ right to go public with their concerns as outlined tell,” she said. above, speaking as individuals or with a The Select Committee is collective voice. due to report back on the Any member who has a current concern Bill on 28 April. and needs advice or assistance to resolve it should contact a local ASMS branch The full submission is on representative and/or an industrial officer. the ASMS website: www.asms.org.nz under ASMS is developing guidelines and advice publications. for members around speaking up for patients. Look out for it shortly. Angela Belich WWW.ASMS.ORG.NZ | THE SPECIALIST 7
A BIT OF MECA MECA 2020: A HISTORY HEALTHY SMO MECA ONE – The first MECA was WORKFORCE negotiated in 2003, combining the 21 DHB collective agreements that were in place at that time. It standardised many critical conditions LLOYD WOODS | SENIOR INDUSTRIAL OFFICER/LEAD MECA ADVOCATE such as six weeks of annual leave, salary scales with annual increments, T1.5 for afterhours duties for most M eeting New Zealand’s health needs relies on the retention and growth DHBs, recognition of non-clinical time, of our specialist workforce. Right now, New Zealand has too few senior and a 6% employer contribution to doctors, and many patients are missing out. We also know that SMOs/SDOs superannuation. are working to exhaustion and near burnout, and we need to see greater MECA TWO – Negotiations were investment in the specialist workforce. acrimonious and lengthy. The DHBs That is why we have ambitious goals for this year: safer workplaces, improved came to the table with stated limited well-being conditions, and mechanisms to tackle recruitment and retention. All fiscal parameters and rejected most of will help deliver better patient-centred care. ASMS’ claims for improved conditions. Worse, they sought ‘clawbacks’ Our ambitions can be seen with the large number of claims we’ve tabled in the to previous conditions. Members MECA negotiations. showed their resolve with stopwork There are 55 claims covering issues such as gender pay equality, fair recognition meetings and a national ballot for working anti-social hours, better recovery time after shifts, and safe staffing. in favour of industrial action. The Minister of Health became involved We have also tabled a set of principles to help us tackle the trans-Tasman salary and the MECA was settled with divide, which was highlighted in last year’s Business and Economic Research Ltd enhanced principles of engagement (BERL) report. The salary claim is challenging. It needs some creative thinking, for members and a doubling of the and we need salary scales that look ahead so we can level the recruitment cap on continuing medical education playing field. (CME) expenses to $16,000. At the time of writing, four days of MECA talks have been held. There are now MECA THREE – Negotiations began another eight days scheduled before June. in late 2009 and continued through KA MUA, KA MURI 2010 and 2011. The slow progress was due mainly to the inclusion of “Ka mua, ka muri” – “We must look back in order to move forward.” joint workshops on the state of the History shows us that MECA negotiations are never easy (see box). In previous SMO workforce, the development of years the DHBs have intentionally and successfully dragged them out. In some a joint business case, and the use of cases, they’ve delayed a salary increase and avoided backpay. On occasion we variations to the previous MECA for have called on members to stand up to achieve a result. We hope that won’t be an interim agreement. Settlement was the case this time, but it might be. achieved with a compromise between building a more acceptable salary What we do know is that the DHBs would like to move as many matters as they scale but seeing members stuck on can outside the scope of MECA bargaining. They are worried about the size of the top step. the settlement envelope and want to take a problem-solving approach. We have not had a good experience with working groups, including a failed attempt at a MECA FOUR – ASMS tabled a narrow working group on afterhours remuneration, which fell out of the last MECA. claim based mainly around salary. It was dismissed out of hand by the We want detailed responses to, and discussion of, our claims. We’ve spent several DHBs, but members showed little months developing claims for bargaining. Those 55 issues are there because appetite for a fight and the MECA they’re worth proper consideration at the table. We have learned our lessons was settled with a modest salary from the past, and we are committed to making our days in bargaining focused increase aimed largely for those at and productive. the top. WHAT’S NEXT? MECA FIVE – Negotiations for the If we need all the scheduled negotiation days, we’ll finish bargaining in June. At current MECA took around 14 months that point we’ll be weighing up whether we’re close to achieving a settlement or and were difficult due to the DHBs not. If we are not very close to agreement at that point, we will most likely come sticking rigidly to inflexible financial back to members seeking a mandate for next steps. parameters for several months and looking for clawbacks. After 14 months Look out for our ‘MECA Matters’ bargaining updates. We welcome your feedback a reasonable outcome was achieved, as we go. including additional steps on the top We will not get everything that we have claimed, as that is the nature of negotiation, of both scales. It expires on 31 March but we can assure you that our team will be doing its very best to get outcomes that 2020. all members deserve. 8 THE SPECIALIST | MARCH 2020
NEWBIE NEGOTIATORS Dr Alain Marcuse Dr Jenny Henry Dr Tom Morton N egotiating a collective agreement is a long way from the day job of a medical specialist. There are several first timers on the MECA bargaining team. We asked three of them - Dr Jenny Henry (anaesthetist, Northland), Dr Tom Morton (emergency medicine specialist, Nelson) and Dr Alain Marcuse (psychiatrist, Wellington) - a couple of quick questions after the first round of negotiations. WHY DID YOU WANT TO JOIN THE WHAT EXPECTATIONS DID YOU HAVE Dr Tom Morton: I work in a fast-paced MECA NEGOTIATION TEAM? ABOUT THE PROCESS? speciality, this is anything but. Dr Jenny Henry: I think it’s fantastic to Dr Jenny Henry: I had no expectations. Dr Alain Marcuse: Eye-opening and a steep represent Northland and I’m interested learning curve, solidarity among colleagues. Dr Tom Morton: I was told not to expect in the entire process having never been anything except frustration. WHAT IS YOUR BIGGEST TAKEAWAY involved in anything like this before. SO FAR? Dr Alain Marcuse: To see a political Dr Tom Morton: Rather than shouting process which is difficult to understand Dr Jenny Henry: How fortunate we are to from the side-lines I wanted to get with my current level of expertise. have Lloyd Woods and Murray Barclay as involved in the scrum. our advocates. WHAT WOULD YOU SAY TO OTHER Dr Alain Marcuse: To understand the MEMBERS ABOUT THE EXPERIENCE? Dr Tom Morton: You need to fight for what forces forming the working environment you believe in. and support my colleagues shaping the Dr Jenny Henry: It’s very early days. future of the health services in After two days it’s very interesting and a Dr Alain Marcuse: Every coin has two New Zealand. massive eye-opener to the whole process. sides, and we might face a long-lasting process of bargaining. The entire MECA negotiating team 2020 WWW.ASMS.ORG.NZ | THE SPECIALIST 9
GENDER PAY: PUTTING RIGHT TO WRONG ELIZABETH BROWN | SENIOR COMMUNCIATIONS ADVISOR A SMS is taking action to close the gender pay gap. We will be asking DHBs to conduct gender pay audits and have backed it up with a claim in the ASMS DHB MECA that is currently being negotiated. Over the years ASMS has been alerted to cases in which women have received lower job offers than their male counterparts, and others in which women haven’t been offered the same enhancements. Historically, such cases have been viewed as one-off slips of unfairness, rather than a systemic gender issue. Last year ASMS sought to partner with the Auckland and Waikato DHBs to undertake research into the gender pay inequality, but despite early enthusiasm, the DHBs said they had no capacity. So ASMS decided to tackle the issue by commissioning independent research. The study by Motu Economic and Public Policy Research found an estimated gender pay gap among medical specialists of 12.5%. It was based on hourly wages earned by specialists working in DHBs. It widened even further once women had children. The research has been shared with DHBs. ASMS Deputy Executive Director Angela Belich says, “The Equal Pay Act has been in place since 1972. DHBs have a legal obligation to pay women the same as men. They have not met this legal obligation, and as a state sector employer, they should be making it a priority”. As a result, an equal pay claim has been included as part of the ASMS DHB MECA negotiations. It says: (a) Notwithstanding the above, no female employee shall in any case be paid less than the rate that would be paid to a male employee with the same, or substantially similar, skills, responsibility, and service performing the work under the same, or substantially similar, conditions and with the same, or substantially similar, degrees of effort. (b) Each DHB will audit salaries at least once per year to ensure that the principle in (a) above is being complied with. DHBs have given an early indication of commonality on the claim. ASMS Research and Policy Director Charlotte Chambers says, “It shouldn’t be up to the individual to find out if their pay and conditions are unequal and remedy the problem. It’s not their responsibility”. A GOOD GENDER PAY AUDIT ASMS is now looking to develop what a good gender pay audit would look like. It has proposed a working group be set up between ASMS and DHBs to consider the terms of reference, scope, timing and personnel to do the foundation audit. It would be based on the following principles: • It must assess the salary step on appointment of all currently employed SMOs to ensure women and men of equivalent qualifications and experience were appointed at the same salary step and progressed through the scale as specified in the MECA. 10 THE SPECIALIST | MARCH 2020
• It must assess all payments over and • Any SMO found to have been underpaid recent job offer, did you accept it as it was, above the MECA base salary step for because of gender will have that or did you negotiate a better offer?” all currently employed SMOs (FTE discrepancy rectified from the date at Of the 337 women who responded: above 40 hours, availability allowances, which it occurred. call, recruitment and retention • 216 accepted their first offer ARE MEN BETTER AT NEGOTIATING? payments) to ensure that women • 83 negotiated a better offer and men of similar qualifications and ASMS National Executive member and experience receive the same. Palmerston North paediatrician Nathalie • 38 tried to negotiate a better offer but de Vries was curious to find out more were turned down. • The FTE and extra remuneration of about a suggestion made in the Motu women and men in formal clinical Dr de Vries points out that while it’s not a research that men may be better than leadership positions must be assessed scientific poll and not all the women in the women at negotiating better salaries. to ensure that women and men have Facebook group are specialists, it reveals She posed the question on the Women in equivalent entitlements. some interesting trends and prompted some Medicine Facebook page: “On your most salient comments from SMOs (see box). “HAVE A MALE COLLEAGUE WITH “Men are better at asking for it, for sure. When I took my THE TALE LESS EXPERIENCE THAN ME – AUTOMATICALLY PUT ON STEP 4 position, I was advised by a male colleague outside of my OF DR X department to negotiate for WHEN NEWLY APPOINTED – DIDN’T higher ... so I did and got it. I This is a true and recent account NEED TO NEGOTIATE...” would never have thought of from a female ASMS member doing that.” about her experience of gender pay discrimination. “I hate talking about money “Before this research I would have sworn – but I am also aware that I Two of my male friends from my am not as mercenary about I was being paid the same as my male medical class and I all ended money as many of my male colleagues. My checking so far with one up with the same speciality colleagues, not as motivated male colleague shows salary step ok, but qualifications, with myself and Dr Y by it, not so dependent on additional payment for having done a gaining those qualifications on the my job to define me. (Plus, same day, 10 years after graduating I don’t have a second wife fellowship is being paid to me at half the from medical school. Dr Z gained and family to support.)” rate it is to him.” his qualification 10 months later. Dr Y and I then went on to further sub-specialise, and I gained my sub- “WHEN I WAS NEGOTIATING MY CONTRACT FROM THE UK AROUND specialty qualifications over a year 13 YEARS AGO, I WAS TOLD THAT WOMEN SPECIALISTS HAD LOWER before Dr Y did. SALARIES COMPARED TO THEIR MALE COUNTERPARTS. I NOW REALISE I WAS STARTED ON A LOWER STEP THAN I SHOULD HAVE We both started SMO work at the BEEN AND HAVE REMAINED BEHIND THE MALES WHO TRAINED same DHB at the same time. Dr Y WITH ME BUT ARE NOT AS WELL QUALIFIED.” was started on Step 3 of the MECA, but despite extensive negotiations, I could not get the DHB to go above *quotes published with permission starting on Step 2. Meanwhile, Dr Z was started on Step 1 while still a Fellow and put up to Step 2 several months later Dr de Vries believes DHBs need to be referring SMOs with job offers to ASMS once he had his initial qualification. transparent and be held to account. At the industrial staff to check job offers are fair, Some years down the track I find same time, she says female SMOs need monitoring recruitment and promotion myself three to four steps lower support and encouragement from ASMS and processes, actively recruiting people than Dr Z, and a step below Dr Y, their colleagues to negotiate their starting returning to work after extended career even though I also have further salaries, and they should ask questions if breaks, and improving workplace flexibility qualifications as well. they believe there are equity issues. for both men and women to reduce the parent penalty against women. I have estimated that ASMS is also working on strategies to conservatively across this time Dr ensure equal pay into the future, such Together we can make the gender pay Z has been paid $100,000 more as developing guidelines to ensure gap a thing of the past. than I have been, while Dr Y has equitable placement on appointment, been paid between $30,000 and $50,000 more over that time. WWW.ASMS.ORG.NZ | THE SPECIALIST 11
Dr Anna Dawson 12 THE SPECIALIST | MARCH 2020
UNMASKING THE CHALLENGES AND REWARDS OF HOSPITAL DENTISTRY ELIZABETH BROWN | SENIOR COMMUNCIATIONS ADVISOR W hen you ask Dr Anna Dawson to describe her working day, it’s hard not to be surprised by the range of patients she sees. Dr Dawson works as a general dentist for that people are living longer and ageing “We have a lot of standard declines Auckland Regional Hospital & Specialist with their teeth. More children are also around patients who are financially Dentistry, offering complex oral health being referred for specialist treatment disadvantaged and who can’t afford treatment to some of the region’s most under general anaesthesia. standard dental care, and unfortunately vulnerable populations. we just can’t accept them”. The challenges on a national level were Her patients include children and adults laid out in a report last year by the Public health dentistry is at the sharp end with intellectual disabilities or brain injuries, University of Otago – Public sector oral of wider public health debates on issues people who have had organ transplants, health service provision for high needs and such as obesity, sugar tax, community people who are waiting for heart surgery, vulnerable New Zealanders. water fluoridation and water-only schools. and people receiving radiotherapy When it comes to young children whose treatment for head and neck cancers. HIGHER DEMAND teeth have rotted away from sugary Broadly, they are patients who can’t be Based on investigations with clinical food and drink, Dr Dawson feels she can safely treated in private or community leaders, SMOs and SDOs, it found higher contribute more than just treatment. practice or where the specialist service demand is putting pressure on hospital dental services, there is inconsistency in “There’s a chance to talk to their families they require isn’t available. provision with some DHBs having limited about why this has happened and There are also children whose teeth are or no services, and staff resources are acknowledge that the things they have so decayed they need specialist care, or insufficient. Of particular concern were been doing weren’t correct,” she says. kids in Starship Hospital who may receive workload, training, career progression and “It’s an opportunity to reframe and give dental treatment while under anaesthesia succession planning. for another procedure. them a way forward that doesn’t leave them Service Clinical Director at Auckland feeling shamed or guilty but with the power “Being able to help people who are Regional Hospital & Specialist Dentistry to make some changes in their family’s life”. disadvantaged through no fault of their own DHB Oral Health, Dr Hugh Trengrove, access a service, and deliver that service to A HIDDEN SPECIALTY says, “We are experiencing increased them, is very satisfying,” Dr Dawson says. demand for quite complex dentistry The importance of oral health in New “Often our patients come in quite worried and support services, particularly for Zealand has been historically overlooked, and scared, and when you say you can elderly patients who’ve got multiple despite its crossover with so many help and see them, the relief that provides co-morbidities. There is concern as a conditions and medical specialities. The is wonderful”. profession about how we are going to look University of Otago report identified what after these people”. it called “the lack of visibility” of oral health She also feels lucky to be able to work within DHBs and a lack of prioritisation. alongside a large cross-section of medical He adds that as the Auckland region specialists, as well as theatre staff and gets bigger, it is difficult to ensure that Dr Trengrove believes that’s changing, other dentists. services are equitable and reach the most at least in the northern region where disadvantaged. Auckland’s three DHBs along with Northland “People are waiting. If they meet the access are in the early stages of developing a near threshold to see us, we will see them. to long-term plan to improve the population’s “Being able to help people oral health outcomes. We haven’t altered our access criteria in who are disadvantaged order to reduce demand, but people are System change and improvement spins through no fault of their own potentially waiting longer so we have to be Anna Dawson’s wheels. With the support access a service, and deliver smarter about how we deliver care. of her DHB and colleagues, she’s spent that service to them, is very “It would be fair to say hospital services the last two years studying for a Master satisfying.” in dentistry have traditionally been very of Health Leadership. The final part is a treatment-focused. We’ve never had service improvement project that she aims the time or opportunity or willingness to to put to good use in her own department embrace looking at different models of by looking at the service provided to head The broad group of patients Dr Dawson and neck cancer patients. care, and the time is now,” he says. sees is growing, and their needs are more complex. It’s a cocktail of population Turning down referrals is a part of the job The bottom-line for Anna Dawson is that growth, increased demand, and the fact Dr Dawson finds disheartening. hospital dentistry is her ‘right fit’. WWW.ASMS.ORG.NZ | THE SPECIALIST 13
“NOT UNWELL ENOUGH” LYNDON KEENE | POLICY AND RESEARCH ADVISOR I t’s a vicious circle. Non-urgent patients have their treatment deferred, their condition deteriorates to the point where they need acute care, and they in turn displace more non-acute patients. There’s growing evidence that under current Like many other specialists around the There’s also clear data to back up the rationing processes or ‘treatment thresholds’, country, Waitemata- DHB anaesthetist and anecdotal evidence (Figure 1). patients who are considered “not unwell ASMS Vice President Dr Julian Fuller is enough” are missing out on treatment. frustrated after seeing it play out first-hand. “The suffering being “I have worked as an anaesthetist at containing loops of bowel. experienced by so many North Shore Hospital for the last 23 patients is largely hidden” “Before seeing him, I checked his public years and during most of that time we hospital notes and saw the ominous have been the fastest growing DHB note: ‘Below access threshold. Return in the country, with funding growing to referrer.’ And he was now forced to Acute hospital inpatient discharges each year accordingly. It has always go the private route in order to get any rose by more than twice the population appeared superficially that patients treatment at all. growth rate in the six years to 2018. On have not had major problems accessing “A little earlier, I met a delightful the other hand, the increase in non- care, but over the last few years this has 88-year-old lady for an assessment acute discharges was only half that of changed. And it has been brought home for a total hip joint replacement. She population growth. to me shockingly over recent months. hobbled into my clinic on crutches, These trends suggest non-acute patients “Recently I was asked in private to which surprised me. Upon asking assess a 92-year-old gentleman who in public hospitals are being displaced by her, she told me she had been using had been declined a first specialist the steep rise in acutes, made worse by crutches for 12 months waiting for a first assessment (FSA) at the hospital. His specialist appointment at the hospital. successive years of budget constraints. problem (apart from being generally Her GP was unable to get her in The higher case-weighted growth rates unwell and multi-comorbid) was an because she did not meet the threshold. indicate that priority is also being given to inguinal hernia, or groin hernia. But it treating the most complex cases. “I am now told that this is probably the was not just an inguinal hernia. It was a Dr Fuller says, “The suffering being norm for most DHBs in this country”. third-world type inguinal hernia. It was experienced by so many patients is largely massive, larger than a large orange, – Dr Julian Fuller hidden. It must be publicly acknowledged, and DHBs need to be supported by government to urgently address this issue. What many of my colleagues and I are 16 Non-Acute (actual) Non-Acute (caseweights) Population seeing is surely not an acceptable level of 14 health care in a first-world country”. 12 10 Percentage change 8 6 4 2 0 2011 2012 2013 2014 2015 2016 2017 2018 -2 -4 Years to June FIGURE 1: NON-ACUTE DHB INPATIENT DISCHARGES (ACTUAL AND CASE WEIGHTED) 2010/11 TO 2017/18 Dr Julian Fuller Source: Ministry of Health Caseload Monitoring Reports 14 THE SPECIALIST | MARCH 2020
2020: A WATERSHED YEAR FOR HOSPITAL SERVICES? LYNDON KEENE | POLICY AND RESEARCH ADVISOR T he health system faces three potentially significant turning points this year, not to mention the emerging challenges of Covid-19. When the Health Minister David Clark significant role that ‘treatment’ plays in for this election year Budget. was in Opposition in 2017, he spoke of ‘prevention’. It is that same idea that is Given that addressing health inequalities the mounting pressures on public hospital seeing hospital bed numbers being cut, is cited as a high priority for the services as “symptomatic of a growing which in turn is leading to frequently Government, immediate measures to crisis”. Since then, things have changed, unsafe hospital bed occupancy rates. begin to address them, particularly for but not for the better. As acute admissions Further, as previously reported, the Ma-ori, must surely be high on the agenda grow at twice the rate of population evidence from New Zealand and overseas of health budget bids. No one would argue growth, bed occupancy rates are hitting indicates that while measures to improve with that. record highs, with many wards operating access to primary care and a greater at levels exceeding clinical safety A big question for this year’s Budget will focus on prevention are much needed, standards for prolonged periods. be whether its funding signals line up with they do not necessarily reduce the use or government policy aspirations. ASMS President Murray Barclay said in the need of hospital care. introduction to the Hospitals on the Edge Council of Trade Unions–ASMS analyses The reasons include a lack of clear of the Vote Health budgets have shown report published last November, “There are evidence to determine the most effective successive years of funding shortfalls. simply too few staff, too few acute hospital approaches to prevention, lack of If Vote Health’s operational funding in beds, too many patients discharged clinical time, lack of patient compliance, 2018/19 were to match that of 2009/10 before they should be, too many facilities practitioner attitudes, and financial as a proportion of GDP, a further $1.7 unfit for purpose, and too many patients disincentives, among others. billion would have been needed. denied access to timely treatment because hospitals lack capacity.” There is strong, mounting evidence that A continuation of the current fiscal integration between hospital services, austerity approach would risk a situation Up until now, and over many years, primary care and social services to provide where the ‘strong focus’ on primary care hospitals have had to cope with some good patient-centred continuity of care happens at the expense of hospitals, policy-making shortcomings, including the is the best approach for keeping people and the likely outcome would be an even short-termism driven by election cycles, out of hospital. In short, a well-functioning tighter bottleneck to accessing non-acute which has tended to see attempts to fix primary care service depends on well- hospital care, which in turn would create complex issues with narrowly focused and functioning, accessible hospitals to succeed greater pressure on primary care and, simplistic ‘solutions’. in the overall goal of health improvement. eventually, acute services. Three significant events this year will The increasing dependence on To avoid this, both primary care and determine whether things might change multidisciplinary teamwork and the hospital care services require significant for the better: growing complexity of illness with an boosts in investment. • the release of the Health and Disability ageing population also require additional time for collaboration between health THE GENERAL ELECTION System Review report professionals, especially between primary Despite hospital wards bursting at the • the Budget care practitioners and hospital specialists. seams and staff struggling to cope • the general election. This requires workforce shortages to be with growing workloads, health is not addressed. considered a top election issue for most HEALTH AND DISABILITY SYSTEM political commentators who have so far REVIEW These are some of the key issues ASMS expressed their views on the matter. has been advocating for and wants David Clark has stressed the review would Opinion polls commissioned by various to see recognised in the Review’s include “a strong focus on primary and independent organisations, however, recommendations, which are to be community-based care. We want to make indicate a tight race where any number of delivered to the Government by 31 March. sure people get the health care they need to single issues that may emerge during the stay well. Early intervention and prevention THE BUDGET year could affect the election outcome. work can also help take pressure off our While the Health and Disability System The recommendation of the Health hospitals and specialist services.” Review is reportedly not about fixing and Disability System Review, the The same idea is pushed in the Review’s today’s problems tomorrow, but rather Government’s response, Vote Health, and Interim Report, released last year, that considering what is needed over the the ensuing public debates on them all will we must shift “away from a treatment longer term, the timing of the final report’s be critical factors in determining whether focus towards a prevention focus”. Such release suggests there could well be some health becomes a deciding issue in this thinking, however, fails to recognise the recommendations that have implications year’s election. WWW.ASMS.ORG.NZ | THE SPECIALIST 15
Dr Freebairn with the mother of a child with measles L–R: Dr Chris Poynter, Dr Ross Freebairn, at Tupua Tamasese Meaole Hospital Dr Leinani Aiono-Le Tagaloa, Dr Corey Vaea, Dr David Closey A HELPING HAND IN THE PACIFIC ELIZABETH BROWN | SENIOR COMMUNCIATIONS ADVISOR S amoa’s devastating measles epidemic is no longer headline news, but its impact is etched in the mind of Hawke’s Bay specialist Dr Ross Freebairn. The outbreak, which began last October, has number nursing wise, so really it can only Samoa has a population of around killed 83 people – mostly babies and young run three or four patients at best. When 200,000. For the Hawke’s Bay doctor, that children. More than 5,600 people were I arrived, there were 12 patients and up put the situation into even sharper focus. infected, and the country was put under a to 70 paediatric patients being treated state of emergency for six weeks leading up elsewhere in the hospital, along with six to Christmas. Schools were closed, travel temporary HDU beds in an AUSMAT tent. and public gatherings were restricted, and “Samoa’s population is “The registrars were working 30+ hour red flags were placed outside the homes of about the size of Hawke’s shifts, and because it was too far to go people who hadn’t been vaccinated. home between shifts, nursing staff were Bay, and to have 80 deaths, The outbreak was caused by low sleeping in the ICU storeroom”. mainly among children, vaccination rates, made worse by the He, along with Dr David Closey would be unthinkable, tragic deaths of two children in 2018. (Christchurch), and later with Dr Chris completely devastating”. The deaths were the result of nurses Poynter (Auckland) and Dr Leinani mistakenly mixing the MMR vaccine Aiono-Le Tagaloa (Middlemore), provided with a muscle relaxant instead of water, clinical support in the ICU overnight, but initially the deaths were blamed Dr Freebairn stresses he was part of relieving the burden on the sole intensive on the vaccine itself. That led to local care and paediatric registrar assigned to a team of New Zealand and overseas fears around vaccines, which were then overnight cover. medical professionals who were able to exploited by anti-vax campaigners. provide care in a difficult environment. “One of the things that concerned us is In early December the epidemic was that the whole health system had ground “Elizabeth Powell and her team from at its height. The number of cases was to a halt. They did no elective surgery. MFAT had arranged for further rotation spiralling, health services in Samoa They couldn’t do anything other than fight of nursing and medical staff to relieve us couldn’t cope, and the call went out for this stream of children coming in with at the end of rotation, including additional international assistance. severe disease”. staff from Starship and other New Dr Ross Freebairn, an intensive care Shortages of staff, medication and medical Zealand hospitals” specialist from Hawke’s Bay Hospital, was supplies, along with language barriers, part of the emergency response team sent He’s relieved that thanks to a huge push, were also challenging, not to mention the from New Zealand to help. vaccination rates in Samoa have risen and heartbreak. The majority of patients and He says the scale of the outbreak was victims were under two years old. the measles outbreak has slowed markedly. clear the minute he arrived at Tupua Dr Freebairn believes that supporting “The ICU was an open unit, so children Tamasese Meaole Hospital in Apia. our Pacific neighbours is important, and were dying next to parents who were “The ICU is supposed to be seven beds sitting with their own seriously ill children. if another crisis arose, he’d be more than but is only staffed for about half that That was difficult,” says Dr Freebairn. happy to pack his bags. 16 THE SPECIALIST | MARCH 2020
TESTING POSITIVE AT FAMILY PLANNING LYDIA SCHUMACHER | COMMUNICATIONS ADVISOR D r Catriona Murray’s patients only see the tip of the iceberg when it comes to her work at family planning. Making this visible to non-medical colleagues and managers was part of her challenge at recent Family Planning collective negotiations. Dr Murray works at the Family Planning They’re really experienced but also need For Dr Murray, her first experience of clinic in central Wellington and in Porirua. doctor support, and we are finding that contract negotiations was an eye-opener, ASMS has supported Family Planning we aren’t having time to do that as well as and she was surprised to see how many doctors in reaching a new collective processing our own results and tasks.” people were involved. As someone who agreement. works closely with Family Planning Clinical administration is now stated The growing number of administrative in the new collective agreement as a management as part of her role as tasks for doctors at Family Planning was critical component of Family Planning Locality Medical Advisor, she also one of the major issues acknowledged in doctors’ work. There was previously no found it strange sitting across the the agreement. acknowledgment of it. negotiation table. Dr Murray says doctors have been Another win out of the negotiations is that “I’m working with the managers who are concerned about the increasing amount of Family Planning doctors are now entitled then sitting on the opposite side of the time spent on administration. to five weeks of annual leave after five negotiating table, so for me I was a bit years of continuous service. conflicted!” she says. “The patients seen by doctors at Family Planning have increasingly complex “Increased annual leave has been a “I was really hoping it wasn’t too needs, and we can spend quite some time priority for our members for ages, and we confrontational, and I was relieved that it finding out what the issues are, what has are pleased to have made progress on was all done in a very positive way”. been tried, and chasing the results of this” says Dr Murray. Dr Murray believes having ASMS speaking investigations already done. The extra week brings Family Planning up on behalf of Family Planning was “Nurses see many of the patients at specialists closer towards the DHB MECA particularly valuable. Family Planning, and doctors support the standard of six weeks of annual leave. “To have someone external looking at our nurses to work at the top of their scope. pay and conditions, and going ‘actually, you probably deserve a little bit more’ is good. It also helps with recruitment and retention”. The collective agreement is for 18 months. Family Planning is negotiating their contract with the Ministry of Health this year, with the hope of more funding. Dr Murray is keen to emphasise the importance of accessible and equitable sexual and reproductive health services. “From a purely financial perspective, studies have shown that provision of contraception saves more in public expenditure for unintended pregnancies than the cost to provide the contraception. And, of course, there are also so many other benefits. We are so happy that the hormonal intrauterine systems have been subsidised, but we would love to see more money for this sector to improve access.” The bargaining team consisted of Catriona Murray, Rachel Beresford and Carol Howell from Family Planning, along with Sarah Dalton and Miriam Long Dr Catriona Murray from ASMS. WWW.ASMS.ORG.NZ | THE SPECIALIST 17
You can also read