INTERNATIONAL STUDENT HANDBOOK - 2019-2020 2020-2021 WESTERN UNIVERSITY
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WESTERN UNIVERSITY
INTERNATIONAL
STUDENT
2019-2020
HANDBOOK
2020-2021
International & Exchange Student Centre
iesc.uwo.ca | iesc@uwo.ca
International Student Handbook
2020-2021
A message from the past:
This message was written by the international student volunteers who
researched, compiled and developed the first draft of this handbook in
1987-1988.
Hello,
So, this is it. You have finally arrived in London, Ontario, Canada where you
will be attending one of the finest universities in North America.
You may be at Western by random choice, sheer luck, or because you wanted to
experience what Western has to offer. The experiences you will have, especially
during the first two weeks, will be similar to what we have experienced. For
example: adjusting to a different lifestyle, experiencing some culture shock, and
feeling excited at times and lost at other times.
This is where we hope this handbook will come in handy for you. It contains
information on questions commonly asked by international students.
Undoubtedly, not every concern that you have will be covered here. If you have
a problem, a good rule of thumb is to start at the International and Exchange
Student Centre. If the staff can’t help you, they will make sure to find someone
who can.
We wish you every success in your studies and hope you will enjoy your years
at Western because we sure enjoyed ours!
Ting Wah Chien, Siew Hooi Lim, Salauddin S.S
Indigenous Land Acknowledgement
Published by
We acknowledge that Western University
International and Exchange Student Centre is located on the traditional lands of the
Western International, Western University Anishinaabek, Haudenosaunee, Lūnaapéewak and
International and Graduate Affairs Building, 2nd Floor Attawandaron peoples, on lands connected with
London, Ontario, Canada, N6A 3K7 the London Township and Sombra Treaties of 1796
and the Dish with One Spoon Covenant Wampum.
519-661-2111 ext. 89309
519-661-2111 ext. 85908 (for appointments) With this, we respect the longstanding
iesc@uwo.ca | www.iesc.uwo.ca relationships that Indigenous Nations have to
this land, as they are the original caretakers. We
29th Printing: August 20120 acknowledge historical and ongoing injustices
© 2019 International and Exchange Student Centre that Indigenous Peoples (e.g. First Nations, Métis
and Inuit) endure in Canada, and we accept
responsibility as a public institution to contribute
toward revealing and correcting miseducation
as well as renewing respectful relationships with
The information in this handbook is reviewed Indigenous communities through our teaching,
and updated yearly. We welcome your input research and community service
and suggestions.
Table of Contents
International and Exchange Student Centre............................................2
Dates and Events...............................................................................................3
Academics............................................................................................................4
Accessibility..........................................................................................................5
Code of Student Conduct................................................................................5
Cultural Transitions.............................................................................................5
Environmental Sustainability...........................................................................6
Equity.......................................................................................................................6
Family.......................................................................................................................7
Food.........................................................................................................................7
Get Involved: Leadership, Experience and Career...............................9
Health Care..........................................................................................................10
Housing..................................................................................................................11
Immigration...........................................................................................................11
Indigenous Peoples..........................................................................................12
Internationalization...........................................................................................12
Legal.......................................................................................................................12
LGBTQ2+Services.............................................................................................13
London..................................................................................................................14
Making Friends...................................................................................................14
Money and Taxes...............................................................................................15
Photo Identification............................................................................................16
Religious and Faith Support..........................................................................16
Safe Campus.......................................................................................................16
Security..................................................................................................................17
Self-Care and Wellness...................................................................................17
Sexual Violence and Harassment...............................................................19
Sports and Recreation...................................................................................20
Telephone, Internet, Television...................................................................20
Transportation...................................................................................................20
Working...............................................................................................................20
Index...............................................................................................................21
Map......................................................................................................Back Cover
International Student Handbook // Western University Canada 1
International and Exchange Student Centre iesc.uwo.ca
Please note that the information provided in this handbook regarding regular campus services and resources are
subject to change based on the need to accommodate safety and comply with health standards as a result of
COVID-19. Information will be updated online to reflect how services are being offered and how you can access them.
About Us Student Advising Other Campus Supports
The International and Exchange Student Even though COVID-19 is affecting our ability Digital Student Experience
Centre (IESC) is your first step to success! to meet you in person, we will continue to uwo.ca/se/digital
Friendly staff and volunteers will welcome provide support to you remotely. Choose the Western Student Experience provides a varitey
you, provide you with orientation activities and options below to find out more about what we of supports to undergraduate and graduate
offer you support programs, social events, and can do to help. students to help you manage your academics
individual assistance throughout your time at and well-being so you can continue to thrive
International Student Advising appointments
Western. It is our hope that during your time at whether you are on campus or studying
are available by Zoom or by phone Monday
Western, you will build meaningful community remotely. Visit their website to find information
to Friday, 8:30 am to 4:30 pm. For general
and social connections and the IESC can help about the comprehensive suite of online and
questions, email us at iesc@uwo.ca and
you do just that! Our programs and services phone supports offered by Western.
someone within our team will contact you.
are highlighted throughout this handbook.
You can also contact us to get help with General Inquiries Student Support and Case
finding the right services and resources for Management
519-661-2111 ext. 89309
you on campus or in the community, or to uwo.ca/health/student_support
Online Assistance is available at iesc@uwo.ca.
assist with any challenges or questions you The Office of Student Support & Case
may be facing as an international student. The International Student Network keeps you Management helps students who are
*Please note our office is currently operating informed about the IESC events and activities experiencing challenges get back to thriving
virtually. Information on virtual programs and happening throughout the year, through by facilitating a coordinated response at both
services is available at iesc.uwo.ca/remote. regular emails. New students are automatically the individual and community level. They
subscribed. If you are not receiving these support students in navigating resources and
Western International updates, please contact iesc@uwo.ca. making informed decisions.
The IESC is part of Western International, a
dedicated team responsible for international
student services, international learning,
international relations, international
development and international undergraduate
recruitment. It is a central resource for
the Western community seeking to both
experience and promote international
experiences on campus and abroad.
Western International is currently operating
virtually, but all services are located in the
same space at the IESC on the second floor,
International & Graduate Affairs Building.
Visit international.uwo.ca to learn more.
2 International Student Handbook // 2020-2021
International Student
Orientation 2020
All fall Orientation activities for
new undergraduate students
and graduate students will be
offered virtually.
Visit the official Fall 2020
International Student Orientation site
to learn more about academics in
Canada, dealing with culture shock,
navigating the Canadian health
care system, and getting settled at
Western and in London.
iesc.uwo.ca/orientation
Events & Progamming Important Dates
Embrace your #globalwesternu family! Western Holiday Schedule 2020-2021
(Offices operating virtually and on campus will be closed)
Whether you are a new or returning student, we are thrilled to September 7 Labour Day December 31 President's Day
welcome you to Western and look forward to connecting with October 12 Thanksgiving Day January 1 New Year's Day
you soon! Although things may look a little different this fall, December 24 Designated Day February 15 Family Day
we are committed to providing you with a positive Western December 25 Christmas Day April 2 Good Friday
December 26 Boxing Day May 24 Victoria Day
experience, whether you are with us on campus or studying December 27 Designated Day July 1 Canada Day
remotely. December 28 Designated Day August 2 Civic Holiday
Although most in-person events and programming are not taking #GlobalWesternU New Student Party
place for the fall as a result of the current COVID-19 situation, all
IESC events, programming and support services are currently September 2, 2020
being offered virtually. 10 am and 6 pm
Register
While we hope to be able to meet in person soon, the safefy of Undergraduate Student Orientation
our students, staff, faculty and community members must be our
top priority. For now, please plan to join us remotely for social Official Fall 2020 International Orientation site
events and opportunities to network with your peers. Orientation Week or 'O-Week', September 6-13, 2020
For complete and up-to-date event information, please visit our Graduate Student Orientation
IESC Events page: events.westernu.ca/events/iesc
Official Fall 2020 International Orientation site
Graduate Student Welcome Session, September 10, 2020
You can also explore IESC remote services here: uwo.ca/remote Watch for emails from gradlife@uwo.ca for orientation resources and fall programs.
Join us on Facebook, Twitter and Instagram to receive event Daylight Savings: November 1, 2020 & March 14, 2021
reminders, important updates and fun information about living
in Canada. There are two days during the year when the clocks are adjusted to conserve
daylight. We either lose or gain an hour on these days. To remember what to do when
facebook.com/uwo.international the clocks change, in the “Spring” season and the “Fall”/Autumn season we either
“spring” forward or “fall” back.
@IESCatWestern
Fall Break/Reading Week
@westernuinternational Undergraduate students will get a break from classes during
Fall Study Break, November 2-8, and Reading Week February 13-21.
Please know that we are here to support you. If you have any Sessional dates may be impacted by the situation surrounding COVID-19.
questions, please reach out to our IESC team at iesc@uwo.ca. Please refer to the Office of the Registrar website and FAQ page for the latest
updates to University services and dates.
Sincerely, Academic Dates and Deadlines
The IESC Team
Western International Visit events.westernu.ca/events/academic-dates and your faculty website.
Go to mobile.uwo.ca and install the WesternU app for updates,
exam schedules, campus maps and much more!
International Student Handbook // Western University Canada 3
Academic Information Office of the Ombudsperson as “Communicating in the Canadian Classroom,”
Room 3135, Western Student Services and “Language of Research Presentations”
You may find yourself wondering about The Office of the Ombudsperson assists workshops. teaching.uwo.ca
academic expectations and the academic
culture at Western. Knowing what to expect from
students with academic and non-academic
university-related concerns and problems,
Academic Support for
your classes, the term and the year will help and in reviewing their rights to appeal or Undergraduate Students
you to keep up with all of the requirements of petition substantive matters (for example:
your program. It can be challenging at times, but grades, scholastic offenses, progression Academic Counselling
know that there are many resources on campus requirements, fees, fines, etc.). Academic counsellors in each Faculty help
to help you achieve your academic goals. Visit students with any academic questions or
the IESC website for detailed information about: Writing Support Centre concerns they may have such as: course
classroom etiquette, course definitions, degree 4th floor, Western Student Services
selection, accommodation for missed
structure, professors and teaching assistants The Writing Support Centre’s goal is to assignments or exams, special permission,
and resources for undergraduate and graduate help you develop your skills and realize progression requirements, appeal procedures
students. your potential as a writer. They offer free and interpretation of policies. Contact your
comprehensive writing support to students, Faculty Dean’s office to make an appointment.
Where To Go For Help faculty, staff and all other members of the
Undergraduate students > Academic Counsellors Western University community. Peer Assisted Learning (PAL) Centre
Graduate students > Supervisor or Graduate Chair 4th floor, Western Student Services
Exchange students > International Learning Staff
Academic Support for Before hiring a tutor, get free assistance at the
Visiting students > Supervisor or Program
Graduate Students PAL Centre. You can discuss general or subject-
specific learning concerns with a Learning
Coordinator
Graduate Supervision Handbook Peer (senior student volunteer) in a supportive
Academic Support grad.uwo.ca/administration/ environment and develop learning strategies to
supervision.html achieve your academic goals. Help is available
Libraries To better understand your rights and five days a week in the fall and winter terms.
The Western Libraries system has seven responsibilities as a graduate student Leadership and Mentorship Program
locations throughout campus that provide at Western, please refer to Graduate lamp.uwo.ca
access to physical collections, individual and Supervision Handbook. This document
Through the Leadership and Mentorship
group study spaces, printing and copying defines Western’s expectations for
Program (LAMP) students can request an
facilities, online library resources and wireless supervisors as well as for students. It also
upper year Peer Mentor from their Faculty or
access. Online you will find short videos and provides guidelines on a variety of topics,
Program. LAMP Mentors provide academic and
guides that answer questions about library including how to appropriately resolve
social support to offer a successful transition to
research, citations, writing, accessing resources, conflicts with your supervisor.
university life.
library services and more. In addition, helpful The School of Graduate and
staff members provide assistance. Postdoctoral Studies (SGPS)
SmartStart: Learning 1st floor, International and Graduate
uwo.ca/se/digital/incoming/ss-learning-skills. Affairs Building
html If you have concerns that cannot be
Develop your skills using online video addressed by your program chair or
modules focused on developing your skills in coordinator, you can contact SGPS. Visit
independent learning, reading in university, grad.uwo.ca for more information about
lecture-style learning, seeking help, and learning financial support, the Graduate Education
self-assessment. Council, GradPath (an online portal for
professional development opportunities) and
Learning Development & Success The Wire (which includes a list of campus
4th floor, Western Student Services events, programs and important deadlines).
Learning counsellors provide information and
support to help Western students achieve Centre for Teaching & Learning
academic success. They provide services to Room 122, 1st floor, Weldon Library
undergraduate and graduate students, students The Centre for Teaching and Learning
experiencing academic setbacks, as well supports faculty members, graduate students
as students wanting to maintain exceptional and staff who are teaching at Western.
academic standing. They offer training for international graduate
students and new teaching assistants, such
4 International Student Handbook // 2020-2021
Academic Integrity magazines, newspapers, websites, plays,
movies, photos, paintings and textbooks
Cheating, plagiarism and • unpublished works such as class
unauthorized collaboration are lectures, class notes, class handouts,
strictly prohibited. speeches, other students’ papers and
materials from a research service
You are responsible for understanding the
expectations of Canadian Universities and Ask your professor what citation format they
the University’s Scholastic Offence Policy. prefer. For information on different citation styles,
Your culture may define cheating and visit lib.uwo.ca. For help writing citations, visit the
plagiarism differently but both intentional Writing Support Centre.
and unintentional cheating or plagiarism will Consequences of Cheating and
result in an academic penalty. Ignorance of Plagiarism
the Policy is not a defense. Cheating, plagiarizing and unauthorized
Examples of Cheating Include: collaborating can result in:
• giving someone answers during a • receiving a zero on your assignment or
test test
• looking at someone else’s test • failing your course
• bringing a ‘cheat sheet’ to a test, • suspension or expulsion from Western
even if you do not use it (for repeat offenders)
• submitting an assignment that Source: Cheating, Plagiarism and Unauthorized
you have previously submitted for Collaboration: What Students Need To Know.
another class Office of the Ombudsperson. Western University,
• using data or references that you July 2009.
know to be false in a lab report,
essay or other assignment Accessibility Code of Student Conduct
What is Plagiarism? accessibility.uwo.ca Familiarize yourself with the Code of Student
Western is committed to achieving barrier- Conduct at studentexperience.uwo.ca/student_
Plagiarism is using another person’s work experience/studentconduct.html
without acknowledging that the work is not free accessibility for persons with disabilities
yours. Another person’s words must appear studying, visiting and working at Western. As The University encourages students to set for
within quotation marks and you must cite part of this commitment, there are a variety themselves the highest standards of behaviour on/
sources even when you have paraphrased of services on campus devoted to promoting off-campus, including behaviour that contributes to
another person’s ideas into your own words. accessibility and to ensuring that individuals a safe, respectful and peaceful community.
have equitable access to services and facilities. The Purpose of the Code:
What is Unauthorized
Collaboration? Student Accessibility Services (SAS) • to define the general standard of conduct
4th floor, Western Student Services expected of students registered at Western
Unauthorized collaboration happens University
when students work with and/or receive Student Accessibility Services plays a central
role in Western’s efforts to ensure its academic • to provide examples of behaviour that
help from someone (a friend, classmate, constitutes a breach of this standard of
parent, etc.) without the specific permission programs are accessible for all students. SAS
conduct
of the instructor on assignments that will arranges academic accommodation for classes,
exams, internships and other course or program • to provide examples of sanctions that may
be submitted for a grade. Unauthorized be imposed
collaboration applies to in-class and take- activities. SAS also provides digital and braille
textbooks, accessible campus transportation, • to set out the disciplinary procedures that
home tests, labs, essays, and assignments.
learning strategy instruction for students with the University will follow
Students may not collaborate without faculty
permission. learning disabilities, access to computer labs that Sanctions for non-compliance range from a warning
are equipped with assistive technology, referrals or reprimand to expulsion from the university.
Citations and Sources for assessments and other services. In addition to disciplinary action taken by the
All sources must be cited. Sources are: University against the student under this Code, a
• published works such as books, student may also be subject to criminal prosecution.
Cultural Transitions Stage Three: “Cultural Adaptation”
During this stage you begin to accept your new
Transitioning to university, a new Stage Two: “Culture Shock” surroundings and start to feel more comfortable.
country, culture, social, linguistic You start participating in the local culture,
Culture shock is the emotional and/
and academic environment can or physical discomfort experienced learning the language, making friends and
be very demanding. Adjusting to when settling into a new culture. enjoying life. The following are a few strategies
many changes at the same time While for some people the process to help cope with cultural adjustment:
can cause stress. may be brief and hardly noticeable, • establish a routine and manage your time
for others it may be associated with • keep some contact with home
disorientation, stress, confusion, • evaluate your expectations and be flexible
Stage One: “Honeymoon Phase” a desire to remain withdrawn, • pay attention to what your body is telling you
loneliness, anger, frustration, fear, • keep an open mind
When you first enter a new culture • find out what is available to you at Western
everything is new and exciting. You may homesickness or depression. Some
may experience physical problems • talk to people, join a club or an IESC
feel happy and excited about your new program (see Making Friends on page 14)
surroundings. (fatigue, illness, upset stomach,
• keep your sense of humour and try to enjoy
insomnia, headaches, etc.).
yourself
International Student Handbook // Western University Canada 5
Peer Support Centre
westernusc.ca/your-services/
peer-support-centre
The Peer Support Centre encompasses seven
student-led support services that are available
to all students on Western’s campus. The goal of
each support service is to provide the campus
community with awareness of social issues,
support for marginalized groups, advocacy
initiatives to improve the lives of undergraduate
students at Western and volunteer opportunities
for interested students.
Gender Equality Network
westernusc.ca/your-services/inclusivity-
programming/
The Gender Equality Network (GEN) provides
resources and safe space, and advocates on
gender issues. GEN also educates Western
University’s campus on issues of gender equality
and gender diversity by providing comprehensive
and diverse educational programming through
events, speaker series, conferences, and
collaborative initiatives with various on-campus
groups and community partners.
Office of the Ombudsperson
Environmental Sustainability humour. Dealing with experiences of racism or
microaggressions (intentional or unintentional
Room 3135, Western Student Services
The Office of the Ombudsperson assists students
EnviroWestern derogatory remarks or behaviour) can cause
with academic and nonacademic problems and
westernusc.ca/envirowestern psychological or physical stress. If you feel
in reviewing their rights. The office can suggest
EnviroWestern seeks to promote you have been discriminated against, you
various strategies for managing conflicts and
environmentally sustainable initiatives and can discuss the situation with Equity & Human
challenges.
behaviours within Western campus. All students Rights Services. Alternatively, you might
find it helpful to talk to an advisor, a peer (See also LGBTQ2+ Services on page 13)
are encouraged to get involved in small or
big ways through their various programs and mentor, friends or residence staff about your
events. experience.
Sustainability at Western Equity, Diversity and Inclusion
uwo.ca/se/digital/types/equity/anti-racism.
sustainability.uwo.ca html
A sustainable campus is one that promotes Western is committed to fostering Equity,
the smallest possible ecological footprint by Diversity and Inclusion (EDI) within the campus
promoting a healthy ecosystem and supporting community and has welcomed an EDI
the values of conservation. There are many Education Coordinator as part of the Student
sustainability initiatives that students can get Experience team.
involved in, including competitions, projects,
clubs and tours. Equity Support Services
Equity Allyship Network USC
Equity & Human Rights Services Allyship Network USC strives to create a
Rooms 2319, Somerville House safe and inclusive campus by providing free
educational workshops on various diversity
Equity and Human Rights Services (EHRS)
issues.
provides information on the university’s
discrimination and harassment (e.g., racial Ethnocultural Support Service
and sexual harassment) policies, employment facebook.com/EthnoUSC
equity and diversity and other human rights Ethnocultural Support Service (ESS) supports
related issues. In a confidential manner, students who experience issues related to
they can assist students, faculty and staff by culture or ethnicity that limit their educational
providing advice to those who feel they have experience at Western. ESS also organizes
been harassed or discriminated against, as well events to promote multiculturalism and
as receiving and mediating complaints. knowledge of different cultures.
Race Relations Peer Support Centre
All persons who are visitors to or residents Room 256, University Community Centre
of Canada are protected by both Federal The Peer Support Centre is a resource centre
and Provincial laws from discrimination and/ and safe space for all students. By fostering a
or harassment on the basis of race, colour spirit of openness and understanding through
or ethnic ancestry. Unfortunately, racism peer-based support, the goal of the centre
does exist in Canada and it is important that is to provide students with an accessible,
each person be aware of their rights. Racism welcoming and accommodating service.
can be very subtle and often disguised as
6 International Student Handbook // 2020-2021
Food
Cooking
It’s never too late to start cooking healthy
meals. Recipes can be found online (allrecipes.
com) with detailed instructions on how to
prepare food.
Cooking tips:
Make 2-3 dinner portions so you can eat
leftovers the next day. When shopping, be sure
Family Tea and Information Session for
to stock up on foods that:
Spouses/Partners of International
The IESC provides the following Students • Don’t expire quickly such as eggs,
resources and support for international cheese, yogurt, peanut butter, dried
These sessions provide the opportunity to beans, seeds, nuts, pasta and rice;
students and their families. meet and to get to know other spouses or
• Can be frozen, such as meat, bagged
partners (and our staff), practice your English
Events milk and bread;
skills, learn about Canadian culture, share
knowledge, culture and skills as well as • Are frozen, such as fruit and
A number of the IESC's trips and events are vegetables.
open to the families of international students discuss topics related to international families
and living in Canada. The IESC hosts this This way you always have something to cook
(spouses/ partners and children). Visit the and you won’t have to go shopping as often.
IESC’s online calendar for full details, sign-up drop-in event on Fridays from 1:30 p.m. to
2:30 p.m. throughout the year. For full event
for our weekly International Student Network
details visit the IESC website.
Food Support
emails and/or follow us on Facebook and
Twitter. Provincial Health Insurance Food Support Service (FSS)
westernusc.ca/your-services/food-support-
Individual Assistance Open Work Permit holders (including spouses services/
Confidential appointments are available with of international students) may be eligible for The University Students' Council (USC)'s FSS
an International Student Advisor for individual free Ontario Health Insurance Plan (OHIP) provides an anonymous food support service
consultations on all issues related to living in coverage, provided they are employed (an on-campus food bank) to assist students
Canada and adjusting to Canadian culture. To full-time with an employer in Ontario for who may be experiencing challenges.
book an appointment, call or visit the IESC. a minimum of six months. Having OHIP Students can request a food hamper online.
coverage would eliminate the need for UHIP Hampers are placed in the lockers across from
Job Search Help coverage. For more details about eligibility, Student Health Services, then an email is sent
visit the IESC website. to the student with the locker combination.
Assistance is available to help spouses or
common-law partners with issues regarding Work Permit for your PSAC Local 610 Food Support
Canadian work regulations and the job search Spouse or Partner psac610.ca
process. To book an appointment, call or visit Graduate student teaching assistants (T.A.s)
the IESC. The following websites provide A spouse or common-law partner of a full-time can apply through the Public Service Alliance
information about the Canadian job search international student holding a valid study of Canada's Local 610 Union to access this
process: permit may apply for a work permit if they service if they are experiencing long- or short-
• career.uwo.ca wish to work in Canada during their stay. The term financial need. The program provides
work permit will be valid for the same duration grocery store gift cards.
• London Economic Development Corporation:
as the study permit of the student spouse at
ledc.com Healthy Eating Questions?
Western. The work permit will be an “open”
• settlement.org work permit, meaning there are no restrictions IESC hosts "Healthy Eating While in Canada"
• WIL Employment Connections: wil.ca in terms of place of employment, location of sessions in Fall and Winter terms as part of the
• Working in London: employment, or type of employment (aside "Canada, Eh?! Transitioning to Canada Series."
immigration.london.ca/working from standard restrictions that are issued on At each session, students prepare a meal with
open work permits). Your spouse or common- a nutritionist and student leaders and learn
Programs law partner does not need a job offer in order more about shopping and preparing healthy
to apply. For further information on family meals. Visit iesc.uwo.ca for details
English Conversation Program (ECP) members working in Canada, please visit: cic. Nutritional Information Services
iesc.uwo.ca/ecp gc.ca/english/study/work-spouse.asp nutrition.uwo.ca
The goal of the ECP program is to help Visit the IESC Website for Hospitality Services at Western provides
participants improve their conversational nutrition services to all students. Visit their
English. The program provides eight sessions Helpful Information About:
website for information on ways to maintain
per term with a trained English Conversation • immigration information a healthy lifestyle, including healthy eating
Facilitator. Registration takes place in • inviting your family to Canada while living in residence. You can also submit
September, January and May. nutrition-related questions to through the
• spouses volunteering in Canada
Global Café • spouses and children studying in online system called “Ask Anne."
iesc.uwo.ca/programs/global_cafe.html Canada Registered Dietitian
Global Café is a weekly drop-in gathering • registering your children in school facebook.com/WesternDietitianServices
where you can connect with International • child care options Through USC, the dietitians offer free
and Canadian students and meet friends in a • parenting groups, resources and support individual counselling, group presentations,
casual and relaxed setting. Sessions are held • recreation programs grocery store tours, recipe analysis, sample
on Thursday afternoons 3:00 p.m. to 5:00 p.m. • health insurance for dependents menus, recipes and cooking classes.
Refreshments are provided. (see page 10 also)
International Student Handbook // Western University Canada 7
European Vietnamese
A Taste of Britain Ben Thanh
2115 Aldersbrook Road.....................519-488-1590 655 Fanshawe Park Road West..........519-433-6346
Budapest Quynh Nhi
348 Dundas Street...............................519-439-3431 55 Wharncliffe Road Noth.....................519-850-8878
Hot Oven Tamarine by Quynh Nhi
Covent Garden Market......................519-679-1620 118 Dundas Street.......................................519-601-8276
Marienbad Restaurant Thuan Kieu
122 Carling Street...............................519-679-9940 1275 Highbury Avenue North...............519-455-7704
Vietnam Taste
Greek 666 Wonderland Road North.............. 519-471-0068
Four Seasons Vietnam Restaurant
1455 Fanshawe Park Road West....519-471-7570 1074 Dundas Street...................................519-457-0762
Mykonos Restaurant
572 Adelaide Street...........................519-434-6736 Vegan & Vegetarian
Mythic Grill Copper Branch
179 Albert Street..................................519-433-0230 660 Richmond Street.................................519-204-5111
Plant Matter Kitchen
Restaurants Italian 162 Wortley Road......................................519-660-3663
Fellini Koolini’s Zen Gardens
Listed below are some restaurants that are
155 Albert Street.................................519-642-2300 344 Dundas Street....................................519-433-6688
unique to London.
La Casa Ristorante Freshii
African 117 King Street.......................................519-434-2272 1680 Richmond Street................................519-252-1161
Enat Japanese Globally Local
379 Horton Street East........................519-432-8113 252 Dundas Street.....................................226-781-2410
Heart Sushi
Addis Ababa
465 Dundas Street.............................519-433-4222 530 Oxford Street West...................519-601-6868
168 Sushi
Canadian 660 Oxford Street West...................519-657-0303
Billy’s Downtown Deli Nov 8 Sushi Galore
113 Dundas Street.................................519-679-1970 1422 Fanshawe Park Road West......519-471-1108
Broughdale Pub Tanakaya
1131 Richmond Street..........................519-660-8778 130 King Street.....................................519-850-8838
Crossing's Hyde Park
1269 Hyde Park Road.......................519-472-3020 Korean
The Morrissey House Kimchi House
361 Dundas Street..............................519-204-9220 500 Oxford Street West....................519-601-6733
Prince Albert’s Diner Ozen
565 Richmond Street........................519-432-2835 607 Richmond Street........................519-642-2558
Richie’s Family Restaurant Latin American
1673 Richmond Street......................519-660-0650
The Works – Gourmet Burger Bistro Casa Cubana
145 King Street......................................519-601-5464 411 Hamilton Road...............................519-204-8061
Che Resto Bar
Caribbean/West Indian 225 Dundas Street..............................519-601-7999
Irie Bites Café Under the Volcano
91 Wellington Street............................519-858-4743 30 Wharncliffe Road.............................519-435-1197
Reggae’s Caribbean Restaurant Middle Eastern
1050 Kipps Lane................................226-927-3604
Triniman Kitchen Barakat Restaurant
700 Richmond Street..........................519-601-2361 1149 Western Road............................519-850-8080
Nate’s Shawarma
Chinese Covent Garden Market......................519-667-0041
Kambie Paramount Fine Foods
375 Horton Street East......................519-434-8787 769 Southdale Road East................519-668-1800
Congee Chan Tehran Karoon
735 Wonderland Road......................519-641-5686 500 Oxford Street West..................519-472-9292
Shawarma Pita Palace
South Asian 104-1103 Adelaide Street North....519-667-0000
Curry’s
118 Wellington Road...........................519-645-3226 Portuguese
Jewel of India Imperio Dos Frangos
390 Richmond Street........................519-434-9268 741 Hamilton Road..............................519-453-7952
Raja Fine Indian Cuisine King of the Pigs
428 Clarence Street...........................519-601-7252 301 Oxford Street West....................519-204-8978
Aroma of India Rei Dos Leitos DID YOU KNOW?
350 Dundas Street..............................519-601-5353 706 Hamilton Road..............................519-452-1310
Upset stomach: new foods can cause problems,
Massey’s Fine Indian Cuisine Thai especially those high in fat or dairy (cow’s milk).
174 King Street.....................................519-672-2989 Many Canadian “fast foods” are high in fat and
Bangkok Pad Thai
735 Richmond Street.........................519-433-6634 can produce digestive upset. Consult the Canada
Food Guide at food-guide.canada.ca to help
Thaifoon Restaurant balance your diet.
120 Dundas Street...............................519-850-1222
Thai Express
8 1680 Richmond Street North..........519-645-0754 International Student Handbook // 2020-2021Where to Buy Food Western Farmers’ Market
On Campus - Tuesdays from 9:00 a.m. to 2:00
Volunteering
Volunteering is a wonderful opportunity to get
Groceries on Campus p.m. (June to October) involved, to be active and get to know people
Grocery Checkout......................Lower level, UCC Masonville Farmers’ and Artisan’s Market in your community. It is also a chance for you to
Grocery Stores in London In the Masonville Place parking lot - Fridays enhance your skills, gain Canadian career-related
from 8:00 a.m. to 2:00 p.m. (May to October) experience and learn about different aspects
Most grocery stores have an International
food section with Kosher, Halal and a variety of Western Fair Farmers’ and Artisans’ Market of the Canadian culture. In some situations,
ethnic foods. 900 King Street - Saturdays from 8:00 a.m. volunteering in Canada requires a work permit.
to 3:00 p.m. Select vendors are available on There are many volunteer opportunities available
Food Basics......................1299 Oxford Street East at Western and within the London community
Thursdays.
...................................1225 Wonderland Road North through the following organizations and many
Fresh Co.....................1080 Adelaide Street North Get Involved: more:
Metro............................1030 Adelaide Street North Leadership, Experience and • Western International (IESC, International
................................................301 Oxford Street West Career Preparation Learning, International Week, etc.)
Loblaws......................1740 Richmond Street North • Volunteers In Progress Faculty Students
No Frills...............599 Fanshawe Park Road West Getting involved in your community promotes Councils and Associations
a sense of connection and wellbeing. • The Gazette (campus newspaper)
Superstore..........................825 Oxford Street East Involvement could include large or small
..............................................1205 Oxford Street West • CHRW – Radio Western
volunteer commitments, taking on a leadership
Sobey’s........................1595 Adelaide Street North role or participating in alternative learning • Student Emergency Response Team (SERT)
......................................661 Wonderland Road North opportunities. • Western Foot Patrol (safety program)
Valu-Mart.............................234 Oxford Street East • Intramurals at Western
International Learning
• Leadership and Mentorship Program (LAMP)
Ethnic Food Stores goabroad.uwo.ca
International Learning connects students with • Pillar Nonprofit Network (off-campus)
Asian
Food Island.......................530 Oxford Street West a world of opportunities through exchange, • London’s Cross-Cultural Learner Centre
United..........................1062 Adelaide Street North study abroad, research, internships and (off-campus)
SuperKing...............785 Wonderland Road South course-based experiences. With more than
170 university and community partnerships in Graduate Student Involvement
Caribbean/West Indian PSAC Local 610
Festival Food-Mart.....456 Southdale Road East over 40 countries, students can benefit from
many different types of international learning Room 1313, Somerville House
East Indian experiences, including: The PSAC Local 610 is a union for Graduate
Indo-Asian.........................689 Oxford Street West Teaching Assistants and Postdoctoral Associates
• Exchange and Study Abroad
European at Western. The elected officers of the PSAC
Euro Best.............................1295 Highbury Avenue • Internships
Local 610 are responsible for negotiating the
European Delight...735 Wonderland Road North • Research Opportunities terms of the Collective Agreement on behalf of
A Taste of Britain..............2115 Aldersbrook Road • Faculty-Led Experiences its members. To become a member you can visit
Halal Careers & Experience their office and sign-up. Membership gives you
Jazeara Store..............574 Adelaide Street North career.uwo.ca the right to participate in elections and general
Aladdin’s Foods......611 Wonderland Road North experience.uwo.ca meetings.
Latin American Western offers a wide range of experiential
Latino Market.............................470 Dundas Street and service learning opportunities. Programs
Farmers' Markets include: internships, community engaged
learning, the Impact Experience (formerly
Farmers’ markets typically sell locally grown Alternative Spring Break) and more. They
fruits and vegetables. Some markets will also also offer employment opportunities online
sell cooked food, pastries, meat, honey, arts/ through Western Connect (connect.uwo.
crafts and other specialty items. ca) where students can view on-campus
Covent Garden Market recruiting, summer, volunteer and off-campus
130 King Street - Open daily job postings. Students can access the
Gibraltar Weekend Market Employment Help and Resource Centre, make
1712 Dundas Street - Open Saturday and an appointment with a Career Counsellor or
Sunday from 9:00 a.m. to 5:00 p.m. attend one of their workshops or career fairs.
International Student Handbook // Western University Canada 9Society of Graduate Students (SOGS)
sogs.ca
student's transcript upon graduation. Telephone Support
University Students’ Council (USC)
SOGS is a student organization that serves Room 340, University Community Centre Middlesex London Health Unit
graduate students at Western. The SOGS 519-663-5317
The USC is the largest and most
website provides useful information, including The health unit’s website has a wide range
comprehensive student government in
details about how to get involved on SOGS of health and wellness-related information for
Canada. As a leading undergraduate
committees. For example, the International you and your family, such as: information about
organization on campus, their focus is to
Graduate Student Issues Committee (IGSIC) frost-bite, prenatal support, parenting programs,
provide social programming, to lead political
explores and addresses the concerns of diseases, domestic violence, food safety and
advocacy and to offer a vast array of services
incoming and returning international graduate immunizations. They also have helpful videos on
and operations important to undergraduate
students. International graduate students can various topics. Visit healthunit.com or phone to
students at Western.
voice their issues and concerns through the speak to a public health nurse.
Visit clubs week in September or go to
IGSIC by contacting the committee or joining westernusc.ca/clubs for ways to get involved. Telehealth Ontario Phone Line
as a committee member. IGSIC, in partnership With over 200 clubs, various support services, 1-866-797-0000
with SGPS and the IESC, recently created programs, operations, advocacy and more, the
an International Graduate Student Guide to This free and confidential telephone service
USC has something for everyone. connects you over the phone with a Registered
Western University, which is hosted on the
Nurse for health advice and consultations 24
SOGS website. Health and Wellness hours a day, 7 days a week. The nurse will ask
Undergraduate Student health.uwo.ca you to describe your symptoms and recommend
Involvement whether you should care for yourself at home, go
In London, there are various hospitals, walk-in
Co-Curricular Record Program clinics, family doctors and women’s health/ to a walk-in clinic or a hospital emergency room.
myexperience.uwo.ca
The Co-Curricular Record (CCR) complements
pregnancy support. On campus, we have Health Insurance
Student Health Care, which provides medical
your academic transcript by helping you care and mental health counselling. Dental Ontario Health Insurance Plan (OHIP)
to record your out-of-classroom learning treatment is available to the public at the OHIP is available to Canadian citizens and
experiences. Having a CCR is a great addition Schulich Dentistry Clinic at Western University. permanent residents (landed immigrants). Open
to your resume for job interviews or graduate The dental treatment is not free but the clinic Work Permit holders (including spouses of
school applications. The deadline to add fees are less expensive than the amount international students) may be eligible for OHIP
activities to your record is in April. charged at private dental clinics. Visit the IESC coverage provided they are employed full-time
Global and Intercultural website for a list of health care providers in with an employer in Ontario for a minimum of
Engagement Honour London. six months. Offered by the province, this plan
international.uwo.ca/globalhonour covers the cost of services such as: physicians’
Western's Global and Intercultural Engagement DID YOU KNOW? services, diagnosis and treatment of illnesses,
Honor will recognize and reward students' surgery, X-rays, hospital services and emergency
On-campus health services include a
experience and engagement in international dental care in a hospital. (OHIP does not cover
Chiropractic Clinic, Optometrist, Pharmacy
activities both curricular and extracurricular. eye examinations unless you are under 19 or over
and Dental Services (located in the
Once achieved, the Honour appears on the 65 years old). Services not covered by the plan
University Community Centre). In addition,
include: charges for dental care not approved by
the Fowler Kennedy Sport Medicine Clinic
the plan, eyeglasses and prescription medication
is located in the 3M Centre.
(for those over age 25). For more details about
eligibility, visit the IESC website.
University Health Insurance Plan
(UHIP)
iesc.uwo.ca/uhip
UHIP offers many of the same benefits for
international students as OHIP. UHIP fees are
included in the tuition bill for graduate and
undergraduate students. Exchange students are
also automatically enrolled in UHIP and must pay
the fee to Western. The cost of UHIP is $720
for full year undergraduate students and $240
per term for graduate students and exchange
students.
Any of your dependents (i.e., spouses/partner
10 International Student Handbook // 2020-2021and/or children) who accompany you to exams and glasses/contact lenses, travel
Canada will also require UHIP coverage insurance, as well as other services not
while they are here. Dependents are NOT included in your UHIP coverage. All full-time
automatically registered. To register your graduate students registered with the School of
family, please visit Human Resources. There Graduate and Postdoctoral Studies (SGPS), with
is a $500 LATE FEE if you do not register the exception of Ivey students, are covered
your dependents within 30 days of arriving in by this plan. The cost is included in your
Canada. activity fee. Part-time students, postdoctoral
fellows and their dependents may opt into the
When Does My UHIP Coverage program by submitting an application to the
Begin and End? SOGS office.
An international student is covered by UHIP
PSAC Local 610
on the day of their arrival in Canada, but
psac610.ca
not earlier than the 10th day of the month
before their university term begins. Students Members of the PSAC Local 610 at Western
will receive an email to their Western email are covered by the union’s Extended Health
account once their UHIP card is available for Plan (EHP). Members receive health and dental
printing online. International students may benefits that are not offered through UHIP and
extend their UHIP coverage for a maximum the SOGS health plans including medical tests,
of 60 days after the last period of academic the remaining percentage not covered by the
study for travel or graduation purposes only. SOGS health plan, prescription sunglasses, application for a new Temporary Resident Visa
Apply for this at the end of term and pay at over-the-counter medication for colds/flus for (if needed), since processing times can take
Human Resources. The monthly cost of UHIP children, etc. For a full list, visit their website. anywhere from 20 to 75 or more days.
is $53 for students and $53 for dependents. Housing If Your Study Permit Expires
Additional Health Care Western offers on-campus residences, on- If your study permit expires before Immigration,
Coverage and Dental campus apartments and townhouses for Refugee and Citizenship Canada (IRCC) receives
your application for an extension, you will be
Insurance students with families. If you prefer to live
“out of status”, which means you will lose your
off-campus, housing is readily available in
London. Visit the IESC website for information legal status in Canada. “In some cases, you may
Undergraduate Students, apply to restore your status as a student. To
about apartments, leasing information, buying
Ivey MBA Students, & Western apply, you must: submit your application within
furniture, paying your utilities and your legal
English Language students rights as a tenant. If you encounter any 90 days of losing your status, keep meeting
USC Student Health, Dental and Travel difficulties with your landlords or roommates, the requirements for your stay, have met all the
Insurance connect with the friendly staff at the Housing conditions listed on your permit, and pay your
purplecare.ca Mediation Service offcampus.uwo.ca/ fees…On your application, you must clearly and
This insurance plan covers a wide range of mediation. Staff can let you know about your completely explain how you lost your status.
medical expenses (up to 80% of prescription rights in any situation involving your off-campus There is no guarantee that we will accept your
drug costs and ambulance fees, accidental housing. application. If your family members have also
and preventative dental, bi-annual eye exams, lost their status, each must apply (and pay) to get
massage therapy and other health practitioner Immigration it restored. You may stay in Canada while IRCC
fees, medical equipment, vaccines, etc.). make a decision on your application. But, you
The IESC offers drop-in help, workshops and aren’t allowed to study until your status has been
Students can add their family (spouse and/ immigration appointments.
or dependents) to the plan. The plan is restored” canada.ca/en/immigration-refugees-
effective from September 1 to August 31 Know When Your Study Permit citizenship/services/study-canada/extend-study-
each year. Students with proof of equivalent Expires! permit
health coverage can opt-out of the plan in All international students must have a valid If you are “out of status” because your study
September. Study Permit while studying at Western (unless permit has expired and you have not applied
your program of study has a duration of 6 for an extension, see an International Student
Graduate Students Advisor immediately.
months or less). If your studies require you
Society of Graduate Students (SOGS) Student
to remain in Canada beyond the expiry date Requirement to Actively Pursue
Health, Vision, Dental and Travel Plan
of your Study Permit, you must obtain an Studies
studentcare.ca
extension before it expires. Typically, students If you hold a study permit, "you must remain
SOGS offers a student health plan that apply for study permit extensions 2-3 months
covers up to 80% of prescription costs and enrolled... and make reasonable and timely
in advance, in order to have time to obtain progress towards completing your program.
vaccinations, some basic dental costs, eye the study permit extension and to submit an Failing to do so may lead to your removal from
Canada.” canada.ca/en/immigration-refugees-
citizenship/services/study-canada/extend-study-
permit/how-to-apply
Taking a leave of absence or becoming a part-
time student will affect your legal ability to work
in Canada while studying and may make you
ineligible for a postgraduate work permit (PGWP)
when you complete your program of study
in Canada. Please meet with an International
Student Advisor, an Academic Counsellor or your
supervisor and SGPS to discuss your options and
immigration implications.
International Student Handbook // Western University Canada 11You can also read
