SPARK A CHAIN REACTION - Happy New Seminar Year! - FALL 2020
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applause contributors Editor-In-Chief Marijana Klapcic Executive Editor Michelle Haurilak Creative Designer Lizzie Cuevas Contributing Writers Nadine Patel Sandy Panesar Melanie Cummings French Version Roméo Miguim Carmela Manganiello Casa Traduction FALL 2020 BUILD 08 Gloss like a Boss 10 Shimmer and Wow with Dazzling Duos 12 Standout Smoky Eye GROW 20 Spark a Chain Reaction 21 Reap the MK Total Rewards 24 Social Media for You REFLECT 28 Go-Give® Award 29 MKACF Update 31 Happy Anniversary! LIVE 33 I Story 35 My Reason Why
EDITOR’S let ter Enthusiasm. When anyone asked Mary Kay Ash which she preferred, enthusiasm or technique, her answer was always enthusiasm. She said, “Enthusiasm is the motivating power to success. The person who is enthusiastic exercises a magnetic influence over those with whom he or she comes in contact. To become enthusiastic, act enthusiastic. It could easily revolutionize your life.“ It gave me a chuckle when I read her explain it as “contagious as measles and as powerful as dynamite.” And from that concept, this year’s Spark A Chain Reaction Seminar theme was born. Every connection you make, big or small, is a link to the chain of your goals and dreams. It’s about taking that first step. And there’s never a better time than a fresh, new Seminar year. Fresh energy, fresh momentum, fresh determined attitude that expects nothing less than the success. When you approach your business like this, you’ll see incredible changes. So get started by channeling your energy into product sales and team-building, and fuel your fire for the rest of the year! Speaking of fresh and new, when the Covid-19 pandemic hit, it forced us – you and corporate – to look at things differently. Business has definitely not been as usual, but it also taught us that change was ok. In fact, change was GOOD. Things we’ve been “talking” about trying or “wanting” to do became a reality. One of those “things” was Applause® magazine. I had seen the US’s Digital Showcase app and was amazed. I instantly thought: “We need this for our Applause® magazine. I love a printed piece as much as anyone, but when I saw the capabilities of this app and how it could bring a publication to life, I was mesmerized. As I spoke to our creative team, education team, sales development team, and so on, we saw all of the possibilities for you – the sales force. The ones out in the field working their businesses. Whether it’s on phone or tablet, Apple or Android, you can take your favourite magazine wherever you go…in the palm of your hand. But more than that, it’s going to be fully interactive with video integration, pop-ups, swipe throughs, live links, and so much more. And this isn’t like the eCatalog. It’s built for mobile! It’s built for touchscreen. Best of all, Applause® is just the first step. We’re going to fill this digital library with so many more of your go-to resources and publications. Mary Kay Digital Showcase CA, Applause® magazine’s new home, will be live in mid-August. And don’t be discouraged or overwhelmed if you’re not a digital diva! It’s easy to use and we’ll have a video to show you all the fun features! For now, dive into everything you need for the fall quarter – products, promotions, PR and promising stories. Enjoy! Editor-In-Chief 3 applause FALL 2020
most IMPORTANT THINGS SPARK SUCCESS! You have the ability to spark blazes of success with every step you take on your Mary Kay journey, and that’s what this year’s Spark a Chain Reaction Seminar theme focuses on. Read more in the GROW section! #GLOWUP TIME Mary Kay Unlimited™ Lip Gloss is breaking old lip gloss stereotypes to help you shine! Get the scoop in the BUILD section. CONNECT! Instagram stories. Facebook groups. Filming lives. We’ve taken the guesswork out of it and are launching educational toolkits for you on September 1! PRODUCT PR Did you know Mary Kay Canada partners with some of the country’s leading beauty influencers? These are major bragging rights! Check them out on page 16 – don’t forget to follow and share with your customers! BE A #BEAUTYBFF You’re already a pro at delivering VIPink service and beauty advice, now we’ll show you the 6 Most Important Things to help you sell…lip gloss! BE DAZZLED Does Mary Kay know how to lavish like royalty? You bet! Set your sights on one of this year’s Seminar jewellery pieces and prepare to feel like the queen you are! InTouch™ for this year’s selections. Stay tuned to coming soon! 4 applause FALL 2020
august '20 september '20 october '20 calendar October is Breast Cancer 01 07 Awareness month. Preferred Customer Program – Holiday enrolment begins. Labour Day. Corporate office closed. 01 Preferred Customer Program - Order window opens for Holiday 03 Civic Holiday. Corporate office 05 PCP gift with purchase premiums. Received deadline for Independent closed. Beauty Consultant Commitment Form to begin Independent Sales Director-in-Qualification on 03 05 Holiday 2020 promotion begins. September 1. Check out www.marykay.ca and your Personal Web Site to see Received deadline for what’s new! Independent Beauty Consultant Commitment Form to begin 10 Independent Sales Director-in- Qualification on August 1. Beaut-e-News®* arrives in your customers’ inbox! 05 Received deadline for Independent 09 13 Beauty Consultant Commitment Form to begin Independent Sales Director-in-Qualification on Preferred Customer Program – Happy Anniversary! Celebrate October 1. Order window opens for Fall PCP Mary Kay Canada’s 42st gift with purchase premiums. anniversary today. 14 12 Preferred Customer Program 15 Thanksgiving. Corporate office closed. Preferred Customer Program The Look mailed to customers and – Enrolment for the Winter Independent Beauty Consultants. 15 2020/2021 Preferred Customer Program begins. 16 Preferred Customer Program – 28 Enrolment deadline for the Winter Fall 2020 promotion begins. 2020/2021 issue of The Look. Check out www.marykay.ca and Beaut-e-News®* arrives in your Preferred Customer Program your Personal Web Site to see customers’ inbox! The Holiday Brochure what’s new! mailed to customers and 31 Independent Beauty Consultants. 20 30 Last day of the month! Beaut-e-News®* arrives in your Orders must be received by customers’ inbox! Last day of the month! midnight Eastern Daylight Time to Orders must be received by count toward October production. midnight Eastern Daylight Time 31 to count toward September production. *Must be a Mary Kay® Personal Web Site subscriber, and customers must opt Last day of the month! Last opportunity to become a in to receive Beaut-e-News® through myMK at marykay.ca Orders must be received by Star Consultant for Quarter1 midnight Eastern Daylight Time to and be eligible for gorgeous count toward August production. prize selections when you place Preferred Customer Program – a minimum $1,800 wholesale Holiday 2020 enrolment deadline Section 1 order between July 1 for the Holiday Brochure. and September 30, 2020. . Check Mary Kay InTouch®® on the first of each month to find out our featured product! 5 applause FALL 2020
nding: treonline Make Connections From online parties to unit meetings to product how-tos, these Mary Kay Independent Beauty Consultants got the 411 on connecting with their customers. Digital Business Basics Mary Kay has always been focused on building relationships and meeting the needs of your customers. That’s why we’ve shared some ideas on how you can provide that Golden Rule Customer Service your customers enjoy, virtually! Visit the Digital Business Basics Hub on InTouch™ for more! Spark a Chain Reaction The Yearlong Theme for 2020-2021 is Spark a Chain Reaction! And it’s centred on the concept that every effort connects to the next link in a journey toward success. Add some pep to your step, and start the new Seminar year off right with the Spark a Chain Reaction Fall Consistency Challenge! Social Media for YOU The power of social media can elevate your business, and we’ve got the tools to help you Social Cue succeed online! From going Live on Facebook, to creating the perfectly appealing flatlay post for Instagram, right up to social media best practices – we’re delivering it all straight to your inbox each month via Social Cue! 6 applause FALL 2020
build PAGE 8 THIS IS full-spectrum BUILD colour PAGE 12 | STANDOUT SMOKY EYE The moment you’ve been waiting for PAGE 18 | LIP GLOSS #MKBEAUTYBFF Tips for success 7 applause FALL 2020
PRODUCT PROMOTION build Gloss like a boss Break into full-spectrum colour this fall with NEW Mary Kay® Unlimited™ Lip Gloss in shades for every skin tone. NEW! Mary Kay® Unlimited™ Lip Gloss, $18 A new generation of ultra-silky lip gloss is here! Mary Kay® Unlimited™ Lip Gloss is your non-sticky, non-tacky, always-perfectly- shiny solution for bold and beautiful lips! Available in 3 flattering finishes in 14 stunning shades for every occasion and skin tone: Finishes: • Cream: A classic gloss finish with no shimmer, just pure shine. • Pearl: A subtle luminescent finish. • Shimmer: A playful sparkling finish. Shades: Cream Pearl Shimmer Iconic Pink Unique Nude Tawny Chocolate Pink Berry Evening Soft Fancy Sheer Beach Copper Red Fusion Mauve Blush Nude Nude Ballerina Delight Berry Nude Nancy Illusion Bronze Aura 8 applause FALL 2020
PRODUCT PROMOTION build Features: • Patent-pending high-shine and high-moisturizing technology. • Immediately moisturizes and leaves lips looking healthy. • Lightweight formula that glides on with zero drag as it enhances lips with a continuous layer of colour and pure, elegant shine. • Applicator’s unique reservoir picks up and distributes the perfect amount of product with every silky swipe. • Stunning shades for every occasion and skin tone. How is Mary Kay® Unlimited™ Lip Gloss different from NouriShine Plus® Lip Gloss? This all-new formula is made using today’s advanced technology. It comes in a modernized package with a brand-new applicator and a range of up-to-date shades. From the non-sticky, lightweight feel to the perfect amount of shine, everything about this will let you gloss like a boss. A handy NouriShine Plus® Lip Gloss shade conversion chart will be available on the Fall Product Hub on InTouch™. Conversion Chart IF YOU LIKE… YOU WILL LOVE… NouriShine Plus® Unlimited™ Café au Lait Nude Blush (Cream) or Unique Mauve (Cream) Pink Luster Pink Ballerina (Pearl) Pink Parfait Soft Nude (Pearl) or Nude Blush (Cream) Pink Wink Berry Delight (Pearl) Shock Tart Pink Fusion (Cream) Sparkle Berry Berry Delight (Pearl) Berry Dazzle Berry Delight (Pearl) Sun Blossoms Fancy Nancy (Shimmer) SAMPLES! Let her try before she buys with helpful Section 2 samplers. Fancy Nancy Fancy Nancy (Shimmer) • Unlimited™ Lip Gloss samplers, $2per Rock ‘n’ Red Iconic Red (Cream) strip of 8 without applicator All 14 shades Beach Bronze Beach Bronze (Shimmer) • Deluxe Mini Unlimited Lip Gloss Set, $5 Package of 5 shades which include: Berry Golden Beach Bronze* (Shimmer) or Sheer Illusion (Shimmer) Delight, Tawny Nude, Fancy Nancy, Unique Mauve, Iconic Red. Rich Spice Copper Aura (Shimmer) or Chocolate Nude (Cream) PCP Exclusive Silver Moon Sheer Illusion* (Shimmer) 9 applause FALL 2020
PRODUCT PROMOTION build SHIMMER &WOW with Dazzling Duos Turn up the volume on colour this season! Perfect shade pairings in rich pigments and easy-to-apply forms give a whole new meaning to “insta-glam.” Limited-Edition Mary Kay® Foil Eye Shadow Duo, $20 • Two metallic eye shadow duos with a reflective, full-on foil finish. • Each duo contains two striking shades that pair together perfectly. • Super sparkle meets sophistication with every application. • Intense pigment plus extreme luster to create the ultimate eye looks. • Light powder formula features a cream-like finish. BEAUTY EXTRA! Base eye lids with Eye Primer prior to applying Foil Eye Shadow Duo for a long-lasting, metallic look. 10 applause FALL 2020
PRODUCT PROMOTION build Limited-Edition Mary Kay® Cream Blush Duo Stick, $20 each • Two cream cheek combos in stick form. • Stick features a soft highlight shade paired with a pop of colour for a flattering flush. • Creamy texture translates to a powdery, velvet finish. • Worry-free formula features hydrating ingredients that won’t leave skin oily. BEAUTY EXTRA! Create naturally blushing cheeks with the matte side, and then add dimension with the shimmery side. Effortlessly blend across cheeks for a seamless, non-creasing finish. 11 applause FALL 2020
PRODUCT PROMOTION build Standout Smoky Eye GET THIS SEASON’S BEAUTY MOMENTS BOX FOR JUST $84! A SUGGESTED RETAIL VALUE OF $107 Smoky Gold The Smoky Eye has become a staple, go-to eye look – and it’s not going anywhere! This stunning look is so diverse, you can truly make it your own in just a few easy-to-learn steps! Your Standout Smoky Eye* Beauty Moment includes: • The Luxe Beauty Box • Petite Palette™ • All-Over Eye Shadow Brush • Eye Crease Brush • Eye Smudger Brush • Eye Liner in MK Black • Standout Smoky Eye Beauty Guide Gold Burnished Shiny • 4 Chromafusion™ Eye Shadows in either Rustic Status Bronze Penny the Smoky Gold Palette or Smoky Silver Palette Smoky Gold: Gold Status, Burnished Bronze, Shiny Penny and Rustic. Smoky Silver Smoky Silver: Smoky Quartz, Granite, Onyx and Cashmere Haze. Smoky Granite Onyx Cashmere Quartz Haze 12 applause FALL 2020
PRODUCT PROMOTION build Be a Standout! FOLLOW THESE SIMPLE STEPS TO ACHIEVE A STUNNING SMOKY GOLD OR SMOKY SILVER LOOK! Apply highlight shade Apply two coats of your favourite (Gold Status/ Smoky Quartz) Mary Kay® mascara to complete the eye look. on the brow bones and to the inner corner of the eyes with the Eye Smudger Brush. Define the brows with Mary Kay® Precision Brow Liner. For an even bolder brow, Sweep a base shade (Shiny Penny/ Granite) apply Mary Kay® Volumizing Brow Tint. on the lids with the All-Over Eye Shadow Brush, and apply along the lower lashlines with the Eye Smudger Brush. Finish the look with Mary Kay® Gel Semi-Matte Lipstick Apply the second base shade to (Burnished or Unlimited™ Lip Gloss. Bronze/ Cashmere Haze) to the creases with the Eye Crease Brush. BEAUTY EXTRA! For even longer wear, base your eye lids with Mary Kay® Eye Primer. Resources at your fingertips! All the resources you need to hold a successful Standout Smoky Eye party are available in the Beauty Moments Hub on InTouch™. You’ll find: Layer an enhanced shade (Rustic / Onyx) along the lashlines with the Eye Smudger Brush • Standout Smoky Eye Beauty Guide to create depth. Draw Eye Liner in MK Black • Flyer / Invitation along the top and bottom lashline • How to get the perfect Standout Smoky Eye and smudge edges with Eye Smudger Brush Video to soften. • Digital Micro-Guide & Scripts • Reach Out & Follow Up Scripts • Social Assets • Smoky Eye Chart 13 applause FALL 2020
PCP build ROLL OUT HOW DOES IT WORK? THE RED Offer your customer a free gift when they purchase $50 or more in Mary Kay® product during any product promotion. The FREE gift of choice is CARPET available only to PCP participants. This is a great way of making your customers feel extra special h e for their purchase! Choose from a selection of ot r s t ll be items on the One Page Order Sheet in Section 2. o me you’ rol d s t d E n e Pick one or multiples of what you r cu , an oo! ferr think your customers will like u t t e ) t yo men star e Pr (PCP ea a t a t h e best! If you prefer, you can offer Tr tre like s in am elux arly S M P r r d your customer an item from VI ated me rog of nd e o P s a your own inventory. The choice tre cust ers k er uct s. r p d is yours! u om e o es yo ust rn th e pr acc C ea fre ng to les, deri mp or sa You must purchase your gift-with-purchase Remember! You must purchase your gift-with-purchase premiums HOLIDAY DATES WINTER DATES premiums from Section 2 between from Section 2 between November 9, 2020 and February 8, 2021. October 1, and November 8, 2020. September 15, 2020: Winter 2020/2021 enrolment opens. Enrol August 1, 2020: Holiday 2020 enrolment opens. Enrol customer names only; gift- customer names only; gift-with-purchase premiums purchased with-purchase premiums purchased later. later. August 31, 2020: Last day to enrol your October 15, 2020: Last day to enrol your customers to receive The customers to receive the Holiday brochure. Look. Orders must be submitted by midnight Eastern Orders must be submitted by midnight Daylight Time. Eastern Daylight Time. November 9, 2020: Order window opens to purchase gift-with- September 28, 2020: Customer and purchase premiums. Gifts must be purchased from Section 2. Independent Beauty Consultant versions of No minimums, no maximums. May be combined with a regular the Holiday brochure mail. product order. October 1, 2020: Order window opens to purchase gift-with-purchase premiums. November 13, 2020: Customer and Independent Beauty Consultant Gifts must be purchased from Section 2. No versions of The Look mails. minimums, no maximums. May be combined with a regular product order. February 8, 2021: Last day to purchase gift-with-purchase premiums. November 8, 2020: Last day to purchase gift- with-purchase premiums. *Please allow a minimum of 7-10 business days for delivery of the Winter Look Book. *Please allow a minimum of 7-10 business days for delivery of the Holiday Brochure. For more information, visit InTouch™ > Business Tools > Preferred Customer Program. 14 applause FALL 2020
PCP build Gifts Galore! DELUXE MINI SATIN HANDS® DELUXE MINI PAMPERING SET IN UNLIMITEDTM FRAGRANCE-FREE LIP GLOSS SET $5.00 EACH $5.00 EACH DELUXE MINI TIMEWISE REPLENISHING SERUM+C® $4.00 EACH WHITE TEA & CITRUS DELUXE MINI SATIN HANDS PAMPERING SET $5.00 EACH DELUXE MINI TIMEWISE® MICRODERMABRASION PLUS SET $5.00 EACH DELUXE MINI WHITE TEA & CITRUS SATIN BODY® INDULGENT SHEA WASH $1.75 EACH DELUXE MINI OIL- FREE EYE MAKEUP REMOVER DELUXE MINI WHITE TEA $5.00 EACH & CITRUS SATIN BODY® REVITALIZING SHEA SCRUB $1.75 EACH DELUXE MINI WHITE TEA & CITRUS SATIN BODY® SILKENING SHEA LOTION $1.75 EACH DELUXE MINI LASH LOVE® MASCARA LOVE THE BEAT $3.00 EACH BLUETOOTH SPEAKER $8.00 15 applause FALL 2020
MEDIA MENTIONS build BEAUTY MAVENS We’re collaborating with some of Canada’s top beauty influencers to spread the word about Mary Kay. We now just how amazing our products are - that, combined with these gals’ clout and loyal fan base means we’re reaching thousands of potential brand lovers!. Talk about some major bragging rights with your customers! @karina_waldron @osobbeauty “Mary Kay’s TimeWise® 3D Foundation blends “I love the TimeWise® Matte 3D Foundation, out really nicely and smooth on the skin. It gives mostly because it’s so long lasting. I never have me great coverage, feels lightweight and gives me my makeup on for more than 4-5 hours because I a healthy looking finish!” crease like crazy. But I had this foundation on for 8 hours without any creasing!” @taniamotuzas @gabpgalante “I’ve been spending a lot of time outdoors so “The new Naturally line by @marykaycanada is of course SPF has been an important part of derived from at least 90% natural ingredients, in my routine. I’ve been using and loving this accordance with the COSMOS standard (sweet @marykaycanada CC Cream with SPF 15. These almond oil, olive, + sesame oils), and come in 5 shades and work with a wide range I’m hooked!” of skin tones. It gives the perfect amount of coverage for summer, is lightweight and leaves me with a dewy complexion” Get social with @marykaycanada and tag us in your posts! Don’t forget to use the hashtag #marykaycanada for a chance to be featured! 16 applause FALL 2020
IN THE KNOW build IN THE KNOW... Truthfully Representing Mary Kay® Products Accurate Claims and Benefits About Mary Kay® Products Did you know that Mary Kay makes it easy for you to share accurate claims and benefits about its products? That’s right! Just check out the information the Company publishes on Product Central on Mary Kay InTouch®, your Mary Kay® Personal Website, or marykay.ca. When you quote claims from official Company resources, you can be confident that each specific claim has been supported and verified by our Technical teams and other Company teams. When sharing the positive benefits of using Mary Kay® products, it is important to share the exact claim or benefits described in the Company’s publications. Even slight variations from the verified claims are not supported and could be considered misleading or deceptive by federal regulatory agencies. While we admire your love, excitement and enthusiasm about specific Mary Kay® products, it is important to avoid making any unverified claims about your own personal experiences or results. If you want to share your opinions and own personal experience with Mary Kay® products, you are welcome to do so if they are truthful and do not exaggerate the results or benefits you experienced. Before and after photos claiming results other than those indicated on the product labelling or approved by the Company may not be used for any purpose. If you wish to use your own before and after photos, you should ensure that your representations are accurate, truthful, and not misleading and that appropriate permissions are provided. When discussing Mary Kay® products, you should never suggest that a product treats or can cure a medical or skin condition. You should never repeat or forward claims about Mary Kay® products that did not come directly from official Mary Kay publications and always avoid comparing Mary Kay® products or your results with specific, competitive products. Product Claim Examples: DO NOT DO “Fragrance-Free Satin Hands® Hand Cream cured my “Mary Kay Satin Hands® is my favourite moisturizer.” eczema.” “I’ve tried ABC Cosmetics Microdermabrasion System, “Mary Kay TimeWise® Microdermabrasion makes my and the TimeWise® Microdermabrasion Set is ten times skin feel great! I’ve really noticed a difference!” more effective.” “After just one use of the TimeWise Miracle Set 3D®, my “I love the TimeWise Miracle Set 3D®, my skin has never fine lines and wrinkles disappeared.” looked better!” “TimeWise Miracle Set 3D® erased my fine lines and “I feel like the TimeWise Miracle Set 3D® has really made wrinkles.” a difference in helping with my fine lines and wrinkles.” 17 applause FALL 2020
#MKBEAUTYBFF build 6 1 NEW, UNLIMITED FORMULA • Mary Kay Unlimited™ Lip Gloss has all the glossy goodness without any of the downsides. It’s non-sticky, non-tacky gloss that glides on effortlessly with zero drag and an instant dose of moisture. • Featuring patent-pending high-shine and high-moisturization technology, this gloss contains ingredients designed to condition 2 lips. It immediately moisturizes and leaves lips looking healthy. ON-TREND SHADES & FINISHES • Mary Kay Unlimited™ Lip Gloss is available in 14 on-trend shades and three modern finishes: cream, pearl and shimmer. The shades and finishes were designed to work beautifully on every skin tone. MOST 3 SLEEK, UPDATED PACKAGING & PERFECT-EVERY-TIME APPLICATOR • This sleek and slender new packaging gives this gloss a IMPORTANT sophisticated feel, and it packs away easily for shade changes or reapplication. • The ultra-soft applicator’s unique reservoir picks up and THINGS distributes the perfect amount of product with every silky swipe for continuous colour and elegant shine. TO HELP YOU SELL… The New Mary Kay 4 GLOSS FOR ALL (EVEN LIP GLOSS DOUBTERS) • Gloss lovers will rejoice in this new ultra-silky formula, but you’ll also be able to convince your customers who think gloss isn’t for them to try this unlimited experience. Encourage her to try for Unlimited™ Lip Gloss herself or to read through the testimonials and reviews on social media. M ary Kay Independent Beauty Consultants are really the key to distinguishing our brand from others. 5 GREAT “HOOK” FOR NEW CUSTOMERS, GIFT-GIVING AND MORE • This gloss is an effortless addition to every woman’s beauty routine. Reach out to new customers with this easy-to-love formula or suggest to your current customers for upcoming gift- giving occasions. 6 Of course, women love our innovative, sophisticated products, but the TOOLS FOR PARTIES AND MORE personalized service, product know-how • Download the Mary Kay Unlimited™ Lip Gloss social media posts and professionalism you provide are what from InTouch™ so you can easily promote this gloss #GlowUp truly set us apart! with friends and customers. • If your customer needs help choosing the perfect shade and With the launch of a brand-new product, finish, send her a link to the Mary Kay Unlimited™ Lip Gloss page we thought we’d prep you with these six tips on your personal website. She can compare similar shades and to help set you up for selling success! different finishes plus watch videos and more. 18 applause FALL 2020
grow PAGE 20 SPARK A chain reaction GROW PAGE 21 | CALLING ALL STARS The rewards are endless PAGE 26 | LEARN AND GROW Introducing new Link & Learn™ courses
SPARK A CHAIN REACTION grow Now’s Your Chance to This Seminar year, encourage the inner courage, enthusiasm, and momentum you need to take your Mary Kay business to new heights! Unleash whatever it takes to fuel that fire for your most successful year yet, and the moment you put your mind to it, you’re going to create sparks of inspiration and determination! With your courage and willingness to achieve, you can lead by example – helping others look to you as a trailblazer and wanting to expand their business too! It’s your fiery passion for your business that will help spark a chain reaction amongst others. With this theme for the new Seminar year comes the Spark A Chain Reaction Fall Consistency Challenge. Independent Beauty Consultants and Independent Sales Directors who achieve the Spark A Chain Reaction Consistency Challenge each month, by placing a minimum cumulative $1,200 suggested retail ($600 cumulative discounted wholesale) Section 1 order each month, July through December 2020, will receive a special Spark A Chain Reaction Fall Consistency Challenge Necklace by R.J. Graziano. In addition, Independent Sales Directors who personally achieve the Spark A Chain Reaction Consistency challenge AND have 3 or more unit members who achieve the challenge too, will also receive an invitation to the Party at Leadership 2021. Make this your year and get ready to rock the beautiful rewards that come with your success! You don’t want to miss out on what’s in store for you! 20 applause FALL 2020
grow MK TOTAL REWARDS - STAR CONSULTANT Exciting rewards and customizable experiences are at your fingertips with MK Total Rewards! Inspire to reach for the stars through the Star Consultant Program and get access to the hottest events and ex- clusive designer items! Mary Kay Ash always wanted to reward you, the sales force, with prizes to help motivate you to reach your potential! You’re always just one goal away from rewarding experiences and amazing gifts! 21 applause FALL 2020
STAR CONSULTANT PROGRAM grow Steps to become a Star Consultant Step 1 Build Your Customer Base! Spread the word about your business in your social groups Step 2 – your reading club or yoga Place Your Orders! class (how about both?)! With The word is out, and you’re now hard work and consistency, it’s a popular Independent Beauty easy to ace! Consultant! Start placing those orders to service ALL your customers! Keep that $600 goal in mind! Step 3 Cheer on Your BFF! Who doesn’t want to work with a best friend? Now that yours is on board, get her acquainted with best practices, and amazing products. Encourage her to build her customer base and place cumulative orders to $600 for the month! You do the same, and now you’re at $1,200 in cumulative orders! Step 4 t u l a t i o n s ! Network Your way to Success! It’s month 3 and your business is growing! You are continuing to build Congra your customer base and are networking the business. Remember, when you Earning Star Consultant Status! have three months of $600 orders, you Congratulations! You’re 3 months will have a total of $1,800 in cumulative into your business and already a Star orders for the quarter! Consultant! Now keep the momentum going and set an example for your peers – spark a chain reaction! Disclaimer: This example is just one of THE many ways you can become a Star Consultant. =2,400 MK Total You can always personalize your journey based on how you like to conduct your business.” Rewards Points 22 applause FALL 2020
STAR CONSULTANT PROGRAM grow Sure-Fire Ways to Achieve this Year’s All-Star Consistency Challenge! Mary Kay once said that in order to reach your potential, “you need an intelligent plan of action with challenging, but always realistic, goals.” When you have a goal in mind, you’re bound to stay on track and see it to the finish line – plus, it’s good practice to (successfully) end what you started, right? Setting goals will also help you stay consistent in your Mary Kay business – having something to strive for all the time helps your work ethic improve! So, keeping consistency and goals in mind, we’re throwing another consistency challenge your way – get ready to set those goals! Here’s the challenge: Independent Beauty Consultants and Independent Sales Directors who achieve Star Consultant status all four quarters, and meet the total year-end minimums, will receive special rewards at the end of the Seminar year – one of these prizes is the coveted Ted Baker Bobble Wallet! This challenge, of course, requires consistency – consistently placing a minimum order of $600 wholesale Section 1 order(s) each month! So, how do you do it, month-after-month, and achieve your goals? Here are three ways to keep your business consistent: Throw a set number of virtual parties a month: you’re bound to get 1 amazing traction, and face-to-face interaction with your customers never gets old! You can show confidence through your pitch and sell your belief in your favourite skincare and makeup products directly to your customers! Get yourself an accountability partner: it can be anyone from your sister sales force or your personal circle of friends and family! But, 2 share your goals with them at the beginning of each month and ask them to help you drive your ambition home! They can help keep you on track. The advantage of having your accountability partner be someone from the Mary Kay sales force is that they’ll share similar goals to you! 3 Break your end goal down into activities: you want to place a minimum of $600 wholesale Section 1 orders in this month, right? So, what actions will get you there? Virtual parties and new recruits? You’ve got it - let’s add those to your plan for the month! Take advantage of some of the invaluable resources and education at your fingertips by using the Link and LearnTM site to assist you in reaching your goals! Now you know how to get consistent in your Mary Kay business – you’re just three steps away from being a consistent All-Star and enjoying the perks of it all! Don’t forget to visit InTouchTM for full details on the challenge! 23 applause FALL 2020
SOCIAL MEDIA grow CON N E CT ! Stay close... would hinder your business. And, hey, we’re in no way saying that social even from a distance! media takes the place of having that in-person interaction, but we also can’t deny the impact and growth we’ve seen in the Canadian Mary Kay E ven before the Covid-19 pandemic independent sales force. A renewed passion has been ignited and you – forced us to social distance, it seemed and we – are CONNECTED more than ever before! like everyone was using text and social media to connect with people – Let’s have a look at three reasons why social media is a valuable tool for sometimes even from the other side of the your business. room! EXPANDS YOUR REACH With social media, you’re no longer confined to In fact, there are about 25 million social your town, city, or even province. You can reach thousands of people in media users in Canada*, and that number an instant. Beauty Consultants in the smallest towns can build a business is growing daily. So, if social media is and save on the cost and time of travelling. where people are spending their time, why wouldn’t you use social media to reach out STRENGTHENS RELATIONSHIPS As a business owner, it’s important to to potential prospects – and stay connected maintain connections and relationships. Social media provides you with to existing customers and team members? a way to nurture your relationships on a more consistent basis. You can keep in touch with your team members and customers with social media Yes, Mary Kay is all about building personal through messages of encouragement or tips on best practices – a simple connections face-to-face, but what if this like, comment or well wishes can go a long way in letting people know forced social distancing has shown us you are thinking of them and invested in their success. there’s just a different way to do it? YOU’VE proven it! BUILD YOUR BRAND Your brand—who you are, what you stand for, your interests, etc.—can attract like-minded people to you and suddenly So many of you that thought sitting behind your prospect list builds itself. People will find you through their similar a computer instead of going out and having interests or ideals that are portrayed in your brand. You’ll attract fans, face-to-face — conversations with people followers, and friends and be able to build rapport with them. Digital 2020: Canada – We Are Social/Hootsuite * 24 applause FALL 2020
SOCIAL MEDIA grow But HOW? We get it. This all sounds amazing, but also overwhelming. That’s why we’re building an InTouch™ Hub with the resources you need to excel at social media for your business! This hub called Social Media for HER - will launch in September 1, but in the meantime, here’s a glimpse into what you can expect. How to use Facebook to sell & build Improve Your Performance with Instagram relationships Insights Complete breakdown of Facebook, all of its How to view insights features and how they serve different roles Where to view insights on your posts, stories for your business and followers All About Instagram Stories & Highlights Building Your Facebook Group The Basics Overview Instagram stories & highlights Three types of Facebook groups Stickers Getting started Polls & Questions Tips to grow your group Emoji slider Tips to manage your groups Managing your group members Roles & Responsibilities Engage with Your Instagram Followers Reply to comments Tips for writing captions How to Use Giphy Using hashtags intentionally & strategically What is giphy? Increase followers and exposure checklist How to use gifs Best practices 25 applause FALL 2020
LINK AND LEARN grow HARNESS THE POWER OF ™ Help grow your business, build confidence and LINK & LEARN develop new skills with Link & Learn™, an exciting, innovative way to learn steps to success on your own time. And best of all, each course only takes 3-5 minutes to complete! Invaluable Resources at Your Fingertips Easily accessible through Mary Kay InTouch®, Link & Learn™ truly puts the world of Mary Kay in your hands. It offers online courses designed to: • Deliver the knowledge you need with fundamental curriculums on Selling Skills, Business Skills, Product Knowledge and Understanding the Mary Kay Way. • Teach the ins and outs of business development, customer management, customer service and more! Courses found in each Learning Plan are tailored specifically for your career path level, offering the most relevant education for YOU! Start Learning with Newly Launched Courses! • Setting and Tracking Goals – Mary Kay Ash believed in setting goals and working hard to achieve them. Once a goal is set, you’ll learn how to break down the skills and habits you need to successfully achieve it. This course will help you fine-tune and reinforce concepts that you currently practice! • Socially Connected: Market your Mary Kay Business – Social media is the perfect place to stay connected and be discovered! In this course, you’ll discover the six most important things to market your business on social media. • Focus on Skin Care First – Learn all the benefits and order of application of our skincare regimens such as, TimeWise® Miracle Set 3D™, TimeWise Repair® Volu-Firm®, Botanical Effects® and Clear Proof® Acne System. At its core, Link & Learn™ is designed to help you hit the ground running as you start your Mary Kay business and provide you continual support as a Mary Kay entrepreneur! “I encourage you to experiment, to grow, learn, and keep pace with what’s going ... I know you’ll find the results to be well worth the effort.” – Mary Kay Ash 26 applause FALL 2020
reflect PAGE 29 | HEARTFELT GIFTS MARY KAY ASH charitable foundation REFLECT PAGE 28 | GO-GIVE® The nominees are in PAGE 31 | HAPPY ANNIVERSARY Cheers to you
GO-GIVE® AWARD reflect GOGIVE QUARTER FOUR GO-GIVE® AWARD NOMINEE ® G E N E VI È VE BO U TH I LLI E R , STARTED MARY KAY DEBUTED AS AN INDEPENDENT SALES DIRECTOR I N D E PE N D E NT SA LE S DI R EC TO R OCTOBER 2012 JULY 2013 PERSONAL UNIT NAME I always thought that life gets it right! Les Divines I started my Mary Kay business at a I wanted the women in my unit to feel the pride of being ‘Divine’. I am lucky to work with women who are extremely kind. There is lots of love in time in my life where I felt totally lost. my unit and I think that’s the reason for its success. The women support I was looking for a new challenge and and encourage each other; they stand together and work according to the Golden Rule. I am proud of them! They are my little ‘pink family’ as I like to wanted to totally change my career call them. choice. Having trained as a graphic designer, my knowledge about skin GOALS care was limited. But everything can It’s important for me to lead by example. I decided to let go of things that I cannot control and that the best way to cast a vision for my unit is for them be learned! I quickly got the vision of to see a leader in action, with a clear vision and a very positive attitude. the quality of life that the business We are aiming to be amongst the Top 10 in Canada and reach $600,000 in production, all while having FUN. could bring me. Luckily, I am stubborn! I also have a two-pronged personal objective. First, I wanted to finish I decided to listen to only one person, my Court of Sharing by the end of December 2019 and I completed it on myself! I invested myself like any December 26! Second, I wanted to finish the year in the Top 5 for the Court of Sharing. I want to show my unit that it’s OK to dream big. business owner would. You always Starting my business in 2012 was the best gift I gave myself and my mission reap what you sow! is to ensure that as many women as possible take advantage of this opportunity. If it’s good for me, it’s good for them too. I can now share my lifestyle with my ENRICHING LIVES cheerleader at home (my soul mate). He “Geneviève is always willing to share her knowledge with her unit members to help them towards their goal – the success of their business. Geneviève went out listens to me, encourages me, supports of her way during the coronavirus confinement by developing a new business me and is interested in what I do. I model by video conference. She takes it as an honour to motivate and help her unit succeed. She is very grateful and proud of her ‘Divines’, as she likes to call consider myself lucky to have him by us.” – Manon Vallée, Independent Beauty Consultant my side. I would like to thank him for all “Geneviève Bouthillier is not my Sales Director, but she teaches us as if she were. that he does for me around the house She has lots of new ideas to help us. She is very active and full of energy. She deserves it!!!” – Micole Racicot, Independent Beauty Consultant and take him with me to Scotland for the Top Directors Trip. At the time of ON BEING NOMINATED writing this, I am working on it! I feel privileged to have learned about my nomination at the same time as my colleagues and friends at the Quebec webinar with Lynda. I was comfortably sitting in front of my computer in my sunny backyard when Lynda said my name. My immediate reaction was to quickly stand up and call my husband to come outside. I wanted to make sure I really had heard my name. The neighbours must have wondered what was going on at my place! I was so happy I started crying. I could have not imagined a greater proof of love than this nomination. We often think that things like this only happen to others. I am full of gratitude. Remember that you can now vote for Seminar 2021’s Q1 nominee on IntouchTM! 28 applause FALL 2020
MKACF reflect From Our Hearts to Your Hands T here has been no better time to rally together and showcase support for one another than now. With Covid-19 becoming a global pandemic, the Mary Kay Ash Charitable Foundation (MKACF) wanted to help relieve some of the burden that this virus brought on many shelters across the nation. We saw this as an opportunity to give back in a different way. The MKACF provided hand sanitizers and a $2,000 donation each to 49 shelters across Canada, in a small effort to lend a helping hand. We were thrilled to see the heartwarming response that we received and thought you would be too! Here’s what some of the shelters had to say: “Haven’s Way got a very special delivery last week from @marykaycanada and the Mary Kay Ash Baby, it’s About to get Cold Outside! Charitable Foundation! They pivoted their business efforts to quickly produce hand sanitizers to be Believe it or not, the holiday season is just around the corner! Soon distributed. Plus, we are thrilled to be one of almost enough you’ll be gathered with your loved ones, basking in the joy 50 agencies across Canada to receive their monetary of giving (and receiving, of course!). This year, the Mary Kay Ash donation of $2,000. We extend our most heartfelt Charitable Foundation has a special holiday treat for you to take appreciation for helping us to protect the girls we advantage of! serve.” – Safe Haven Foundation If you’re looking to up the ante on coziness during the holidays, then our exclusive throw is just what you need to get comfortable! This “An incredibly huge thank you to @marykaycanada beautiful and plush Sherpa Wrapped in Love blanket is the perfect for their generous donation of hand sanitizers and addition to any snowy night in. By purchasing one of these throw $2000 towards the WIN house COVID Relief Fund! blankets, you are giving back to a great cause – helping women and We truly could not offer the services and support we children that have been affected by domestic violence and women do without the generosity and love of the community. living with cancer. We appreciate your support! Whether you have donated $5 or $500,000, hosting third party events, sharing our social media posts, or creating discussions around domestic violence; your support helps us empower women and children fleeing domestic violence
THE BUZZ reflect MARY KAY MEMORY – FROM THE ARCHIVES Staying connected to our founder – and that she certainly had no intention of doing such and her legacy – is key to developing a a thing. connection with the Company, its core values, and the mission. She then quietly pointed out that she would never make a decision like that without seeking their input. As she had Here’s a cute story that shows Mary anticipated, the prank was well received — at least after the Kay Ash’s great sense of humour. It truckers got the image of themselves in the pink jumpsuits out comes from the archives of More Than of their minds. a Pink Cadillac, 2003. The fact that she took the time to play a practical joke on the Mary Kay used humour to make her point fleet managers and drivers meant a great deal to them and while still making others feel important. gave them something personal to associate with her as their Humour not only relieves whatever chief executive. It underscored the fact that she valued them. tension or anxiety may be in the air, it also helps communicate the idea of equality — And the story lives on … even until this day. the team focus — to others. On one occasion, Mary Kay spoke with a group of employees, including a number of men who drove trucks for Mary Kay Inc. She announced, poker-faced, that senior management had decided that all truck drivers would begin wearing new pink jumpsuits with the Mary Kay Inc. logo on the back. As one can imagine, the drivers had an immediate and overwhelmingly negative response! “We’ll be laughed out of every truck stop from here to Los Angeles if you do that,” they protested. “How could you do that to us?” At that point she could no longer keep a straight face. Through her laughter, she admitted that no such action had ever been considered 30 applause FALL 2020
ANNIVERSARY RECO reflect Happy Anniversary! MAY 25th anniversary Edete Morton Frances Walsh Joanne Allen Nikki Pointon Lorraine Wilush Debbie Backstrom Monique Therrien Sheila Christensen Shelley Tischler 35th anniversary Mary Connolly Heidi McGuigan Larisa Day 30th anniversary Maureen Ann Scott Joanne De Cloe Maureen Adamkewicz Thelma Dowdall Karen Colvin Angela Heaton Marthe Harvey Wendy Lerch Zofia Lantagne Sherri Mallov Wanda Mccarthy Lana Mclaughlin Millie Parsons Daun Mcwatt Jeanette Peltier JUNE 25th anniversary Mylene Kilgour Tina Isbister Monica Bauer Steph McDonald Pat Moorhouse Claudette Bourdeau Sylvana Oliver Rosemarie Sitch Dianne Bowman Marlene Quinton Sylvie Grondin Novlette Choy Cathy Robertson Donatella Ciampi Carole Scannell 35th anniversary Lynn Duda Linda Schrader Kathy Bellamy Lynda Faucher Lorelei Stefanson Lark C Feather Donna Gatzke Francine Côté Jessie Grant Isabelle Senay Lorelei Stefanson 40th anniversary Debbie Hahn Marilyn Bodie Linda Heffernan Michele Royal Dora Horsman 30th anniversary Louiselle Duchesne Hilda Johnson Beverley Barkman Surekha Kanzig Ann Gould JULY 25th anniversary 30th anniversary 40th anniversary Debbie Conrad Georgie Anderson Kathy Handzuik Marion Dryden Maria D’Angelica Wendy Waswick Dana Fitzpatrick Brenda Mears Catherine Gauthier Lila Reynolds Linda Hood Catherine Smith Malinda Hovey Doris Livingstone 35th anniversary Barbara Lord Debbie Laffin Laurel Milburn Velma Richards-McKinnon Lucie Desgagnés 31 applause FALL 2020
live PAGE 33 | I STORY SHINE BRIGHT LIKE A pink diamond LIVE PAGE 35 | MY REASON WHY
I STORY live SHINY BRIGHT LIKE A pink diamond By Melanie Cummings Each stepping stone is a milestone to be celebrated, says Independent Sales Director Katy Goulet from Sainte-Monique, QC. Since signing an Independent Beauty Consultant agreement on October 18, 2016, she has kept a constant eye on the prize. For Katy, this is the pink Cadillac. She was certain she would one day grip the steering wheel of this trophy on wheels. More than 24,000 pink Cadillacs have hit the road in North America over the past 50 years. Why not one more? With Katy’s name attached to it. To reach that goal, she knew she’d need to take one measured step at a time. With a laser-like focus and unwavering dedication, it took Katy four years and the use of five career cars to get there. She managed her personal feat this quarter. “I am extremely proud,” Katy said of her team’s year-end achievement. “The Pink Diamonds were determined to earn the use of our Cadillac and we did it.” She counts this as her proudest Mary Kay accomplishment, so far. And that’s saying something, considering Katy’s long list of achievements. “People criticize and judge a lot, but when they see that we are a Cadillac Unit, their heads turn when we go by and that’s a fantastic feeling.” Not one to sit on her laurels, Katy and the Pink Diamonds are setting their sights on reaching yet another team milestone — reaching $1 million in sales. “You always need to aim higher,” said Katy. She and the Pink Diamonds managed the Circle of Achievement this time around, finishing with $500,000. “It’s so extraordinary.” 33 applause FALL 2020
I STORY live Stellar Success Katy’s MK resume is an impressive read. She debuted as an Independent Sales Director one year after starting. Her motivation then — to get the products at a discount and to allow her friends and family to do the same — is drastically altered. She worked hard to reach Sales Director status because “I knew that I could make a difference in my life and the lives of others.” What started as a thrifty material goal has quickly become a philanthropic business pursuit. Within Katy’s first 8.5 months she ranked #18 in Court of Sales across Canada. Fast forward to today when she has earned the Top Director Trip to Scotland. Her staggering list of career highlights also includes reaching Double Star Achiever, Triple Star Director and Destination Red Achiever. It’s safe to say Katy has finally found her calling. Before Mary Kay she worked as a care attendant for 16 years, a beauty consultant in a pharmacy, an administrative assistant, a consultant selling meat contracts and, for a spell, she ran her father’s family farm. From this seemingly meandering path she has learned valuable skills in providing support and stellar customer service. Ever the optimist with a sunny outlook on life, it’s been Katy’s lifelong personal mantra to smile at every person she meets “because that can be the only smile they will receive all day.” Saying ‘Thank You’ as often as she can for the smallest of gestures is another habit she has developed and constantly encourages others to adopt. A Mission of Love The fact that Katy can make a good living while giving her colleagues the opportunity to succeed in their own way is the miracle of Mary Kay, she says. Katy is proof that in this industry, great things are accomplished when others are given help. When disappointment and rejection come into play — admittedly few people can avoid a pitfall or two — Katy digs deep to focus on the positive. “Together, the Pink Diamonds and I will work for the million all the while helping as many people as possible to succeed in their lives.” Always one to give credit where credit is due, Katy bestows plenty on her family. “They have always helped me a lot.” Her husband and partner of 20 years, Louis, “is always encouraging me not to let difficult obstacles stop me.” And Katy is inspired as much as she admires her two children: daughter Chloé, age 18 and son Raphaël, 16. The future is bright for Katy and the Pink Diamonds. “I see living my future in abundance and love while continuing my mission because a lot of people deserve love.” 34 applause FALL 2020
MY REASON WHY live The Magic of Mary Kay It’s a whirlwind about face from a not-so-great start. When plans for a party in mid-March were dashed because the onset of the pandemic shut down the city, Diana and her Mary Kay friend Lauren Bellissimo held a virtual version instead. But Diana’s heart wasn’t in it. “I wasn’t sure I was even interested in building my business, I just went along with it all,” she said. “But then something happened, and looking back it was quite magical.” As a news broadcaster for a local radio station, the worldwide coverage of the deadly virus had now hit close to home — and it was Diana’s job to report the grim reality. Eight hours each day. Five days a week. She turned to Mary Kay as an escape. “I needed to get my mind off it all.” So Diana tuned into a Facebook live event hosted by unit Sales Director Robin Courneya-Roblin. “I was blown away by the support, the sisterhood and the positivity of these women who I didn’t even know,” said Diana. She was hooked on the happy feelings these strangers elicited. Until that moment, Diana was oblivious to how much she really needed the lift. “From there, I made a commitment to myself to go all in, to jump in with both feet, to get out of my own way and just see what happens if I really worked at it and had fun in the process.” This was a hard-won mindset for Diana to adopt. High anxiety has at times, hijacked her life. In recent years she’s made it her mission to be more transparent; to tell people it’s OK not to be OK. She admits she too was guilty of using social media to channel a rosy picture of a shiny, happy person who had it all together, even when she didn’t. “Why do we do this,” Diana asks rhetorically. “I think it’s important to remember that especially in the age of social media, things aren’t always what MYREASONWHY they seem.” By Melanie Cummings The Power in Empowerment Photos of a Red Jacket, a pink Cadillac, a dream house, The sincerity of Mary Kay’s inherent sisterhood and culture women celebrating and, of course, sought-after shoes are instantly appealed to Diana. More than the financial incentives a daily dose of inspiration for Independent Future Sales the company offers, knowing she’ll spend each day talking with Director from Hamilton, ON, Diana Weeks. women, lifting each other up and empowering one another is a happy prospect. This collage of images and a few uplifting quotes fill Diana’s vision board and motivate her to face each day with gusto. Diana’s next vision board will include becoming an Independent Sales Director and finding a way to integrate her The board’s positive vibes are translating into great results 10-year career in broadcasting into her Mary Kay business. for Diana. Despite the limitations imposed by the COVID-19 Perhaps a podcast? Or a lifestyle show? “I’m not exactly sure pandemic, and ongoing challenges with anxiety, she is what it’s all going to look like yet, but I know I am on the right thriving. path and the universe is leading me there.” “Holding a picture in my head of what I wanted my dream She urges Independent Beauty Consultants to follow life to look like kept me going. It’s what keeps me showing the simplest path possible to reach their goals too. up even if some days I don’t feel like it.” “Don’t overcomplicate it and look at it like it’s a big, scary effort. It’s much easier than you think.” Within two months, instead of staring at the Red Jacket, Diana was wearing it. Nine women joined her team in that Share the opportunity, Diana advises. “You never know short time. Diana is submitting for Director-in-Qualification what a situation is going to look like until you try, so in August. don’t put limits on yourself.” 35 applause FALL 2020
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