Secure Remote Access for the Digital Age - Giovanni Beneforti, Enterprise Solution Engineer TeamViewer Cloud Expo London, 13th of March 2019 ...

Secure Remote
     Access for the
        Digital Age

Giovanni Beneforti, Enterprise Solution Engineer
                                     TeamViewer
                                     Cloud Expo
                      London, 13th of March 2019

On a Sunday morning….

             Instant alert                     Warning messages

          End-to-end 256-Bit
          encryption
                               Connect to Datacenter

1.8bn+
TeamViewer                                            installed devices

is the global                         274m+                500k+               ~200
leader in remote                   active endpoints    paying customers   countries serviced

connectivity
                                       40m+                 c.800               30+
                                    concurrent
                                                          employees          UI language
TeamViewer connects people,         connections
places and things around the
world on the widest array of   Across
platforms and technologies     all Platforms

                                           Security/Privacy Made in Germany

Enterprise Remote Access
& Support with
TeamViewer
Provide you with full control over connections in your corporate network
                                                 e

                               • Connect any device, anywhere and anytime:
                                 work with all major operating systems thanks
                                 to a platform agnostic solution

                               • Deploy fast and scale with the cloud for
                                 1000’s of devices
  TeamViewer Tensor™
  the Enterprise               • Central management & control of all
  Platform                       connections

                               • Extended authentication options incl. SSO

                               • Track what is done during remote sessions & at
                                 management console level thanks to audit
                                 trails

Remote Monitoring & Asset
Management with TeamViewer
Increasing system uptime and improving mean time to recover

                             • Proactively monitor aspects such as CPU usage,
                               memory usage, running processes, and much
                               more

                             • Detect and analyze any network devices from
                               routers & switches to printers and NAS units
 Remote Monitoring
                             • Planned maintenance versus undesired
 of crucial system             downtime
 aspects
                             • Get a high degree of visibility into your
                               systems

                             • Monitor your devices and sensors from
                               wherever
                               you are

Secure Connectivity
with TeamViewer
TeamViewer infrastructure and end-to-end encryptions for secure connections

                              • End-to-end encryption using RSA 2048-bit
                                private/public key exchange and AES
                                256-bit session encryption
  Security features           • Multi-Factor authentications

                              • Compatible with major identity providers to
                                enable Single Sign-on and alignment to
                                corporate policies
  Multiple certifications
                              • Enforced session recording and events logs in
                                management console for incident management
                                and security purposes

Internet of Things
with TeamViewer
Securely connect, manage and monitor edge devices from anywhere

                             • Direct and secure remote access to edge
                               devices

                             • Live device remote control and real-time
 Connect and                   incident management
 control devices and         • Real-time data visualization on edge and cloud
 PLCs with TeamViewer
                             • Multi condition rules and rule based alerts
 IoT
                             • Easy integration with vertical and custom
                               solutions

                             • Instant deployment at scale through cloud-
                               based global access network

Augmented Reality
Support
with TeamViewer
Enhance your remote support with AR

                             • Easy, fast, and secure remote assistance to
                               identify and solve problems in the real world

                             • Receive remote assistance for all kinds of
                               equipment, machinery, and infrastructure
 See, what your                issues
 customers see with
 TeamViewer Pilot            • Remote camera sharing and real-time video
                               streaming

                             • HD VoiP to complement visual support

                             • 3D annotations for precision guidance

Continuously Expanding Use Cases
                            New use cases leveraging core hyper-connectivity technology

 Core business…                               …innovating and extending into new use cases

Remote           Remote            Mobile     Remote    Shared     Managemen    Enterprise   Internet of   Augmented
support          access          Connectivi    Work    Workspace      t&           SaaS         Things       Reality
                                    ty                             Monitoring

  “Where we started”                                        “Where we have invested”
 Majority of our revenues                                       Drivers for growth

Benefits of our SaaS Solutions in the Digital Age
                                                              Flexibility in usage
                                                              Connect anyone, anything, anytime,
                                                              anywhere
           Productivity                                       All relevant OS, gateways, and devices
           Empower employees to work
           from
           anywhere with any device                                                  Scalability
           Get IT to resolve issues faster                                           Fast and seamless mass
                                                                                     deployment
                                                                                     for large framework
                                                                                     Remote endpoint management

                      Cloud-based
                      enterprise connectivity
                                                                                     Efficiency
                                                                                     Time and cost savings
                                                                                     Easy to operate and run
                                                                                     Reduce downtime and ticket support
                                                                                     No maintenance costs
                                             State of the art security
                                             Top-notch cyber security provisions
                                             Single Sign-On
                                             Audit logs and trail when needed