Sasol OBC SIG Forum Presentation - SEPTEMBER 2010

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Sasol OBC SIG Forum Presentation - SEPTEMBER 2010
Sasol OBC SIG Forum
                       Presentation
                       SEPTEMBER 2010

IMPERIAL Logistics ©                    Date: September 2010   1
Sasol OBC SIG Forum Presentation - SEPTEMBER 2010
Agenda

•     Case for Change
•     The Approach
•     What is On-Board Computing (OBC)
•     What we Delivered
•     Benefits Identified
•     Pilot Results
•     Pilot Learning's
•     The Road Forward

IMPERIAL Logistics ©                     Date: September 2010   2
Sasol OBC SIG Forum Presentation - SEPTEMBER 2010
Case for Change

•     Volition assisted Sasol Oil with a 2½ year Supply Chain design and implementation
      project.
•     The Supply Chain project business case identified technology initiatives to improve
      operational efficiencies. On-board Computing was one of these initiatives.
•     On-board Computing was identified to resolve issues caused by slow capturing of
      proof of deliveries such as:
       – Poor supply chain visibility at customer and depot level, hampering end-to-end
           supply chain optimisation.
       – Poor customer service caused by delays between delivery and billing runs
           resulting in low credit limits.
       – A high debtors book.
•     On-board computing would address the issues by:
       – Reduced POD capturing lead-times.
       – Electronic delivery performance information.
       – Improved delivery control (E.g. Correct volumes at correct location).

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Sasol OBC SIG Forum Presentation - SEPTEMBER 2010
The Approach

•     An initial feasibility study delivered a business case to identify the high level risks
      and opportunities that on-board computing presented.
•     On presentation of the business case it was decided that a pilot project was
      needed to:
        – Prove the feasibility of On-board Computing operating model within the Sasol Oil
          environment and reduce uncertainties.
        – Verify required technology, it’s stability and support.
        – Test different technology solutions and identify the solution most suitable to Sasol
          Oil.
        – Update the business case.
•     This pilot was to run concurrently with the pilot for consignment stock due to the
      similar nature of the two projects.
•     Two different vendors were selected for the pilot
•     2 Secondary Sasol tankers operating from Alrode were used.
•     2 Primary tankers operating between Secunda and Alrode were used.
•     The pilot was run for 6 Weeks.
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Sasol OBC SIG Forum Presentation - SEPTEMBER 2010
What is On-Board Computing (OBC)

Geo-
Fence

Considerations:
•       2 Options – APN or without.
•       Wifi / Cradle Delivery List Download.
•       Real-time or Daily POD Uploads.
•       Intrinsic Safety.
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What is On-Board Computing (OBC)

                   Handheld Devices
                                                           Printer / Workboard Palette

   Additional functionality available with OBC:
    •     GPS Navigation / WiFi.
    •     Bluetooth link to tanker flowmeters.
    •     Push to talk and panic buttons.
    •     Barcode and document scanning.
    •     Routing and re-routing of deliveries.
    •     Integrated cell phone.
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What we Delivered

• Obtaining stakeholder inputs and buy-in.
• Running of the pilot design, setup and operations.
• An updated Gate 3 Business case for the different OBC scenarios (primary
  and secondary transport).
• Technology vendor selection assistance.
• Detailed functional requirements specification for OBC.
• OBC Business processes.
• An operational responsibility and accountability definition between Sasol Oil
  departments.
• A rollout strategy for full OBC implementation.
• OBC pilot lessons learnt.

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Benefits Identified

•       Tangible Benefits:
         – Reduced delivery capturing personnel. Only for ad hoc requirements.
         – Improved cashflow - Every day saved in capturing the deliveries is a day's quicker
            payment.
         – Improvement in recovery of tax/duties.
         – Reduced deliveries to wrong locations. GPS Verification.
•       Other Benefits to Consider:
         – Improved visibility and control to enable better planning and scheduling.
         – Ability to monitor driver behavior (Time spent at each location) and optimise
            bottleneck areas (E.g. Loading) and set delivery time benchmarks.
         – Pre-inspection sign-off can be done on the device.
         – Customer surveys can be done easily by the driver.
         – Seal numbers can be verified with the device.
         – The logbook of the truck can be done electronically to reduce driver admin.
         – Improved optimisation of trucks causing less overtime required by drivers.
         – Electronic PODs can be easily retrieved to address customer queries.
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Pilot Results

 Scenario A – Primary and Secondary OBC

Avg Transmit Time = 1 hr, Delivery Capture Success > 65%, Ability to capture drop times

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Pilot Learning's

• Project Setup
        – A dedicated SAP / system interface resource was required due to the number of interface
          points and the complexity of these.
        – Resolve the vendor server setup as a priority (E.g. Where will it be hosted)
        – Allow a sufficient time for live testing before rolling out go-live;
• Device Software
        – Software must be rigorously tested to work bugs out of the system and to test all possible
          situations;
        – Cater for emergency orders and rerouting.
        – Add ability to track loading arrival and departure times;
        – The ability to update software remotely is essential
        – Unplanned deliveries functionality use on the device must be controlled strictly to ensure
          that drivers do not use the functionality to deliver product illegally.
• SAP
        – Daily billing runs have to occur more frequently to improve invoice turn-around time.
        – Load confirmation automation is a prerequisite for auto POD capturing.

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Pilot Learning's

• Drivers
        – Emphasis needs to be placed on driver training. Not only application use but also
          troubleshooting.
        – Drivers must be managed to make use of the device every time. Performance metrics for
          this must be put in place (E.g. Scheduled vs. Captured Deliveries).
• Other Learning’s
        – Spend enough time with stakeholders to define a detail FRS.
        – Keeping the hardcopy as a backup works nicely when the system is offline.
        – If OBC is to be installed for external transport service providers it is essential to ensure that
          the sufficient buy-in is received before implementation;
        – A retractable cable is the best installation option for securing devices on trucks. This will
          provide a neat installation as well as limiting the risk of theft.
        – Customers need to be informed of electronic signatures that will be used for the proof of
          delivery.
        – The solution will mature with the business processes and require software changes and
          upgrades. The vendor must therefore rather be seen as a long term partner than a once-
          off solution provider.
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The Road Forward

• On-Board Computing was approved for rollout.
• A vendor from the pilot was selected to do the full OBC implementation.
• It was decided that integration with the flowmeter on the vehicle was a
  mandatory requirement to eliminate delivery capturing errors.
• The OBC rollout project is in the detail design phase currently.
• Initial device installations are planned for October 2010 and will be
  completed in April 2011.

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