SAP S/4HANA AS THE IT FOUNDATION FOR DIGITAL TRANSFORMATION AT LANXESS - September 8, 2020 - TAC Events
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
BACKGROUND AND HOUSEKEEPING • Organisers of the annual International SAP Conference for Chemicals and numerous other international SAP industry and product related events • Visit www.tacevents.com for up to date information on upcoming virtual and in-person events • We will be asking for your input during today’s webinar – please follow instructions on the slide • Please use the Q&A function in the right hand side of the GoToWebinar screen to put forward any questions you would like to ask our speakers – we aim to get through as many as possible! • Presentation slides plus a video recording of today’s webinar will be made available to you via email after the webinar
INTRODUCING TODAY’S SPEAKERS Erik Hellemans, Managing Director – European SAP Chemicals & Natural Resources Lead, Accenture Mark Carlson, Solution Specialist, Chemical Industry Business Unit, SAP Ralf Petersohn, Vice President Global IT Program Management, LANXESS Germany GmbH Falko Tschöke, Global Program Management Business Process Transformation, LANXESS Germany GmbH
ACCENTURE – SAP PARTNERSHIP IN CHEMICALS Accenture and SAP have a longstanding track record in co-development, co-innovation and co-delivery of SAP Industry Solutions for Chemicals. CO-DEVELOPMENT CO-INNOVATION CO-DELIVERY & JOINT GTM SAP and Accenture working together to Accenture developing Accenture IP that Joint delivery leveraging Integrated Delivery accelerate development of SAP IP complements SAP standard products Frameworks From 90s: SAP Best Practices for Chemicals Industry assets across the different stages of Joint S/4HANA delivery on large & mid cap (BP4C) for R/3 & ECC the Intelligent Enterprise journey integrated Chem clients with SAP Model Company Europe: #15 2017-2018: Unique partnership on BP4C for S/4HANA Chemicals 1610 & 1709 as foundation for SAP Model Company Growth market North America #7 #10 Sharing success stories on various forums Brochures Videos Support to S/4HANA Cloud Consortium clients 2020: Next Gen Industry Plays, S/4 Cloud SAP & Accenture.com Webinars Copyright © 2020 Accenture All rights reserved. 4
WHERE ARE YOU IN YOUR SAP S/4HANA TRANSFORMATION JOURNEY? Go to www.menti.com and use the code 77 01 06 8
INTERNAL Transformation powered by SAP S/4 HANA at LANXESS FIT | Future Integrated Template Falko Tschoeke & Ralf Petersohn Cologne, August 2020
LANXESS – A GLOBALLY OPERATING SPECIALTY CHEMICALS COMPANY Milestones of transformation Specialty chemicals company Sale of chrome chemicals business Spin-off from Bayer in 2004 Specialty chemicals portfolio: plastics, rubber, intermediates IPEL acquisition and specialty chemicals Sale of ARLANXEO to Saudi Aramco Global success story 74 sites worldwide Phosphorus Chemicals (PC) acquisition Approximately 14,300 employees in 33 countries Global sales of EUR 6.8 billion in 2019 Chemtura acquisition Current IT Landscape Clean & Disinfect (C&D) acquisition Two major R/3 ERP systems High number of satellite systems Foundation of ARLANXEO Business Unit specific and regionally adapted process landscape Energizing Chemistry!
LANXESS INITIATED A GROUP-TRANSFORMATION PROGRAM “FIT” IN 2018 TO SUPPORT VISION AND STRATEGY LANXESS Strategy LANXESS will be LANXESS will follow a LANXESS will have faster and more agile flexible portfolio strategy competitive cost than the competitors and is M&A active structures FIT (Future Integrated Template) to support LANXESS strategy and lay foundation for digital transformation
FIT IS A LANXESS GROUP-WIDE PROGRAM FOSTERING DIGITAL TRANSFORMATION AT LANXESS Future – We design the target process and IT landscape… means Future Integrated Template referring to the design and Integrated - …with an end- to-end view integrating processes build of the future process and system and tools (“one solution”)… landscape of LANXESS Template - …to establish a standardized & governed set of processes and IT applications!
WHAT IS / COULD BE THE MAIN DRIVER FOR YOUR COMPANY’S SAP S/4HANA PROGRAMME? Go to www.menti.com and use the code 77 01 06 8
APPROACH OVERVIEW 11
FIT IS STRUCTURED TO ENABLE E2E PROCESS IMPROVEMENTS ALONG THE DIGITAL CORE & RELEVANT INTERFACES GROUP-WIDE HARMONIZATION GOVERNANCE Consideration of Steering & Reporting, Business Rules & Governance Principles as well as Operating Model implications. The main goal is to Ensure strong top management support from both Business and simplify, harmonize and standardize the E2E processes across the LXS IT for the agile delivery and Greenfield approach. This is not an IT landscape. program but a Business Transformation – Business & IT need to lead this initiative. BENEFIT CASE Value management supports the program from inception to realization. A value realization was defined to ensure E2E PROCESSES & investments are in line with benefit case and value realized across the entire value chain. DRIVE TO STANDARD Definition of target processes based on SAP standard. Re- designed business processes to fit S/4HANA instead of modifying the system. Simplified E2E processes unlocking automation potential based on group-wide standardization. TOOLS & METHODOLOGY Set up integrated collaboration infrastructure and agile delivery tools. Cross-stream collaboration and agile ways of working ensure steady progress and early product awareness.
FIT IS COVERING END-TO-END ASPECTS OF ALMOST THE ENTIRE VALUE CHAIN PUSHING CLIENT & EMPLOYEE EXPERIENCE Order-to-Cash Record-to-Report Transport Management Source-to-Pay Integrated Business Planning Asset Management Warehouse Management Plan-to-Make
FIT FOLLOWS AN UPDATE TIMELINE BASED ON COVID19 IMPACT INCLUDING NORAM AND DE ACTIVITIES Go-Live Go-Live NORAM GERMANY Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2018 2018 2018 2018 2019 2019 2019 2019 2020 2020 2020 2020 2021 2021 2021 2021 Process ProcessDesign Design Template Build Pilot Mobilization I-Test UAT Mig, NORAM Build T 2.0 UAT Hypercare Test Training Forms, Interfaces Fit/ Build I- Hyper UAT Mig, Training Gap Localization GERMANY Test care FIT/GAP Build I- Mexico Loc. Mexico Test FIT/GAP Build I- India Loc. India Test Template IBP Demand Pilot IBP Rollout Demand Wave 2 IBP Rollout Demand Wave 3 IBP Rollout S&OP Pilot
GENERAL DECISION BASED ON THREE SIMPLE STEPS; FIT REPRESENTS PROCESS STANDARDIZATION & NEW S/4HANA START NO YES Should we go for Live with process group-wide process inefficiencies, limited time-to- standardization? integration and mediocre usage Should we go for of system NO ONE ERP system YES and push group- Live with many wide usage? interfaces, unharmonized tools Should we go for and inconsistent data NO S/4HANA instead of YES structures NO our staying with Live with limited usage of R/3? Push existing functionalities and expenditures into FIT system with limited horizon
FIT HAS CHOSEN A DEDICATED APPROACH SUPPORTED BY A PROGRAM ORGANIZATION TO MANAGE THE OVERALL SCOPE Program organization Technological scope Joint Program Management Digital Core: S/4 HANA of Business Managers (dLX) Add-on solutions: SAP-TM, SAP- and IT eWM, 7 End-to-End Process SAP-PPM, SAP-FSCM, OpenText, >> ~250 colleagues Streams (Order-to-Cash, Plan- Approach Documentum Cloud Solutions: ARIBA, IBP, LBN involved with significant to-Make, Source-to-Pay, Logistics & Inventory, Asset Greenfield-approach, time-spent in FIT Management, Record-to- supported by Industry Process Model & agile “dual Program
FIT ALSO RELIES ON A DEDICATED CHANGE MANAGEMENT & ENABLEMENT APPROACH THAT FOSTERS ACCEPTANCE End-to-end change management and training journey at FIT LANXESS We also established a dedicated LANXESS transformation journey to support the impact of the greenfield S/4HANA implementation. This includes: Stakeholder management from C-level to end user Communication from leadership, program members and mass communication including events and digital formats Organizational alignment (user mapping etc.) Training from concept, to preparation, material development and Train-the- Trainer Virtual training execution
TECHNOLOGY & IT FOUNDATION 18
FUTURE IT READINESS SUPPORTED BY S/4 HANA Better user experience Technology enabler of LANXESS portfolio strategy More integrated data set Continued access to technology innovation Processing power & speed Better insights from integrated data Analytics & machine learning Opportunity to further improve LANXESS ERP Improved functionality & automation solution & usage Open architecture Increased process efficiency and speed
IN ADDITION TO THE DIGITAL S/4 CORE, FIT IS ALSO CONSIDERING ESSENTIAL INTERFACES AND SOLUTION REALIZING VALUE FIT Optimizer „Satellite projects“ SYSTEMS OF RECORD IBP MDG Marketplace M&A INNOVATIO New TM EHS Shared INNOVATION Steering N Service EWM GTS Center Internet of Things APIs Sustainable EBITDA Improvement ARIBA GLM SIMPLIFICATION DIGITAL PP/DS OneSource ERP CORE Digital Transformation & DIGITAL ERP CORE SIMPLIFICATION CORE Business Enablement CORE OpenText DMS Applications Blockchain IQOS SFSF Mobility Industry Analytics/ Big Data FIORI Launchpad Concur Augmented Reality SolMan Artificial Intelligence Internet of Things DDP SYSTEMS OF INNOVATION
BENEFIT CASE & VALUE REALIZATION 22
THE FIT BENEFIT CASE IS ALIGNED ACROSS THE ENTIRE VALUE CHAIN AND PROMISINIG FOR EARLY VALUE REALIZATION FIT BENEFIT CASE VALUE FRAMEWORK Reduce margin leakage Increase throughput and fulfilment levels New products and (micro-) services Identify cross- and upsell potential Competitive Improved customer experience Positioning Revenue New products and (micro-) services Establish supply chain E2E visibility Insights Improve customer experience Increase process efficiency and productivity Increase customer loyalty Decrease production waste and scrapping OPEX Decrease warehousing costs Improve time-to-insight & Decrease IT maintenance costs Speed Better maintenance through IoT real-time data access Operational process cycle reduction Faster, more efficient recall process Qualitative Quantitative (I/C volumes) Benefits Benefits Reduce implementation cycle times Agility Faster execution of structural / org. changes Dynamic pricing and rebate management CapEx Decrease hardware investment Reduce M&A integration costs Improve data and process Quality consistency Reduce manual error rate Risk Working Decrease inventory levels Manage- Capital Improve management of aged and Simplify Security ment slow moving material Enhance Compliance Decrease MRO stock
VALUE IS BEING CREATED IN ALL PROCESS AREAS ESTABLISHING BENEFITS FOR ALL DEPARTMENTS AND USERS Standardization, harmonization Transparency & Creation & execution of a better Additional process- & system & process governance data availability for steering & plan improvements reporting Corporate-wide master recipe standard Integrated scheduling & ME system Exception based planning Shop-floor integration Feasible production / procurement plan Detailed plan / optimization approach MRP run & detailed scheduling in S/4 E2E service procurement process New role-based SAP Fiori apps Traceability Provision of accurate inventory levels Overhead Management Tailor-made Bad-Actor Fiori App Quality inspection stock RealTime Maintenance Plan Scheduling Stock in transit concept for IFRS15 Criticality analysis Improved stock reporting PPDS improves planning reliability Warehouse cockpit & other eWM tools Implementing business rules Implementation of PPM Introducing SAP FSCM Advanced ATP (Available-to-Promise) Ariba Sourcing Reduction of order cycle Warehouse monitor Utilization of Sales Contract functionality Fixed Assets Accounting Parallel ledgers in General Ledger Wave management Third party collaboration CO-PA in Profitability Analysis Extending the Product Costing Imbedded Transport Management E2E service procurement process IM & eWM implementation Interfaces to 3rd Party Logistic Providers Embedded FSCM New Business Partner Concept Track and Trace on Handling Unit level Automated delivery creation in TM Full integration of TM Providing “in-system” workflows Fully integrated pricing management Interface to Ocean Insights data
WHAT IS / COULD BE THE BIGGEST CHALLENGE YOUR COMPANY FACES WITH A SIMILAR TRANSFORMATION JOURNEY? Go to www.menti.com and use the code 77 01 06 8
LESSONS LEARNED 26
WE HAVE MADE SOME LESSONS ALONG THE WAY THAT WILL TRANSLATE INTO KEY SUCCESS FACTORS FOR UPCOMING TASKS Key Success Factors Challenges (besides COVID19) 11. Top Management support and clear priority to the program 11. Remote Pilot Go-Live in NORAM 22. Strong Process Managers with >80% capacity for the 22. Change of mindset to “Best for LANXESS” instead of “Best program working jointly in “FIT Campus” and having for BU” and support of greenfield-approach mandate to take decisions within the program 33. Balancing degree of automation and usability with SAP 33. Intensive Stakeholder Management standard (e.g. monthly BU/GF Head Updates), exhaustive training approach, partnership & collaboration attitude in FIT 44. Integration and maturity of SAP solutions streams 44. Consequent, subsequent RICEFW management following 55. Interdependency management to on-going related projects agile approach (Program Increments) and developments (MDG-implementation, EHS, GTS, GLM, Infrastructure with approval instance Projects) 55. Implementation of „framework“ aspects (e.g. Business Rules, 66. Post-Merger Integration of systems and processes as part KPI set) and set-up of long-term Process Governance of NORAM Pilot, today´s process diversity and ~3.000 users in scope for Pilot
COVID19 HAS BEEN MANAGED ACTIVELY WITH VIRTUAL WORK, AGILE DISCIPLINE AND VIRTUALIZATION OF ENABLEMENT Virtual Work Agile discipline Virtual enablement Quick shift to mix of remote work Utilization of agile work enablers Push for virtual end user trainings and limited onsite presence e.g. JIRA and Confluence to steer with limited onsite classroom progress exposure Investments into virtual work Continuation of agile framework “Virtualization” of training material enabler e.g. spark boards, e.g. with support of Scrum Masters including (virtual) classroom material infrastructure etc. and e-learnings / simulations Intensification of virtual Execution of virtual PI Planning with Virtual “train-the-trainer” including information sessions e.g. bi-weekly more than 150 participants support on how to conduct virtual All Hands Call and information training sessions sessions
THANK YOU FOR YOUR ATTENTION ralf.petersohn@lanxess.com erik.hellemans@accenture.com falko.tschoeke@lanxess.com mark.carlson@sap.com
You can also read