SAN JUAN COLLEGE - Health Information Technology Student Handbook Effective Fall 2020
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TABLE OF CONTENTS Welcome .............................................................................................................................3 Introduction.........................................................................................................................4 Faculty and Staff.................................................................................................................4 Program Contact Information.............................................................................................5 Program Mission and Vision..............................................................................................5 Program Accreditation Status............................................................................................5 Description of the Programs..............................................................................................6 Program Outcomes.............................................................................................................7 HIT/MCB Program Admission Requirements...................................................................8 Program Policies and Procedures...................................................................................9 Synopsis of Curriculum (HIT)...........................................................................................13 Synopsis of Curriculum (MCB)........................................................................................14 Professional Practice Experiences.................................................................................15 HIM Associate Degree Entry Level Competencies........................................................16 Health Information Technology Programs Technical and Professional......................16 Skills and Standards........................................................................................................18 AHIMA Code of Ethics......................................................................................................22 Frequently Asked Questions...........................................................................................25 General Information..........................................................................................................27 Appendix I – Computer Skills Necessary to be Effective in Online Learning.............28 Appendix II – Sample Program Plans.............................................................................29 Acknowledgement and Consent Form...........................................................................30 2
WELCOME Dear New HIT Student Congratulations on your acceptance into the HIT Program at San Juan College. You should be proud of your accomplishments. You have satisfied all of the prerequisites and are entering the professional phase of your education. You are on your way to an exciting career as a HIT professional. This Student Handbook and the San Juan College Academic Catalog contain policies and procedures pertinent to the HIT Programs and the college. This handbook is meant to supplement the policies of San Juan College and has been developed in accordance with CAHIIM accreditation standards. Updates will be made as needed. You are responsible to adhere to these policies and any updates. Keep this handbook readily available for your reference. On behalf of the faculty and staff in the HIT department, it is with great pleasure that I welcome you to the HIT Program at San Juan College. Please let us know if there is anything that we can do to help make this a successful experience for you. Sincerely, Deb Honstad, EdD, RHIA San Juan College Program Director 3
INTRODUCTION This handbook has been prepared to supplement the information in the San Juan College Academic Catalog. Its purpose is to educate you about the HIT Program and its policies and procedures. This handbook will give you an understanding of what is expected of all students in the Health Information Technology Programs. FACULTY AND STAFF Deb Honstad, EdD, RHIA, Program Director, Professor Phone – (505) 566-3563 Email – honstadd@sanjuancollege.edu EdD in Leadership, Saint Mary’s University of Minnesota, 2018 MA in Organizational Management, Concordia University Saint Paul, 2007 BA in Health Information Management, College of St. Scholastica, 2001 Tina Bruce, MHIM, RHIA, CCS, CDIP, Assistant Professor Phone – (505) 566-3823 Email – brucet@sanjuancollege.edu MS in Health Information Management, College of St. Scholastica, 2016 BS in Health Information Management, Louisiana Tech University, 2009 AHIMA Approved ICD-10 Trainer Angie Campbell, MSHI, RHIA, Instructor Phone – (505) 566-3078 Email – campbella@sanjuancollege.edu MS in Healthcare Informatics, Southern Illinois University-Edwardsville, 2018 BS in Health Information Administration, Stephens College, 2011 BA in General Studies, Eastern Illinois University, 2010 Medical Coding Specialist Certificate, Lake Land College, 2010 AAS in Liberal Arts, Lake Land College, 2009 AHIMA Approved ICD-10 Trainer Melody Conrad, Administrative Assistant Phone – (505) 566-3597 Email – conradm@sanjuancollege.edu 4
PROGRAM CONTACT INFORMATION Location – Health Sciences Center, Room 3409 Phone – (505) 566-3597 Fax – (505) 566-3820 Email – hitp@sanjuancollege.edu Homepage – http://www.sanjuancollege.edu/hit PROGRAM MISSION AND VISION Mission To help satisfy the needs of the health care community by preparing HIT professionals by means of an online learning program and to successfully contribute in a dynamic work environment. Vision To be the model of online HIT education by providing a broad spectrum of strategic courses employing the latest technology to advance our curriculum and developing the critical thinking skills of our students. PROGRAM ACCREDITATION STATUS The Health Information Management accreditor of San Juan College is the Commission on Accreditation for Health Informatics and Information Management (CAHIIM). The College’s accreditation for associate degree in Health Information Management has been reaffirmed through 2020-2021. Students who complete the AAS in Health Information Technology (HIT) will be eligible to take the American Health Information Management Association (AHIMA) Registered Heath Information Technician (RHIT) exam. 5
DESCRIPTION OF THE PROGRAMS The San Juan College HIT Department offers programs designed to meet the increasing demands for well-educated and professionally trained Health Information Technicians in health care agencies such as managed care organizations, ambulatory clinics, hospitals, physician and dental practices, long term care facilities, cancer centers, State Health Departments, and other organizations concerned with health information such as large insurance agencies, regional health information organizations, and regulatory agencies. The Associate Degree, Health Information Technology Program at San Juan College is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). Students who complete the A.A.S. in Health Information Technology (HIT) will be eligible to take the AHIMA Registered Heath Information Technician (RHIT) exam. The Health Information Technology Program at San Juan College includes two courses that make up the Revenue Management (RM) track of the American Health Information Management Association’s (AHIMA's) 2018 Curriculum. The program anticipates offering the Data Management (DM) track option for students beginning in 2021-2022. The HIT Programs are selective majors. Specific requirements must be met in order to declare a Health Information Technology or Medical Insurance Coder/Biller major. For additional information contact the Health Information Technology Department. A limited number of students will be admitted each semester. Acceptance to the college is granted to most applicants and does not constitute nor guarantee admission to the HIT Programs. Taking prerequisite courses for the HIT Programs does not guarantee admission to the programs; enrollment is limited. 6
PROGRAM OUTCOMES HIT Program Level Outcomes 1. Apply policies, regulations, and standards to the management of information to achieve data integrity. (Domain I) 2. Apply privacy and security strategies and compliance requirements to protect health information. (Domain II) 3. Apply health informatics and data analytics concepts to the management of health information. (Domain III) 4. Apply diagnostic and procedural codes and groupings in accordance with official guidelines. (Domain IV) 5. Apply regulatory requirements and reimbursement methodologies as part of revenue cycle management. (Domain IV) 6. Apply ethical practices, policy, and legal processes impacting health information to ensure compliance with external forces. (Domain V) 7. Utilize appropriate management and leadership principles, strategies, and performance improvement techniques to effectively manage human, physical, and financial resources. (Domain VI) RM Track Outcomes 1. Evaluate diagnosis and procedure codes and groupings according to official guidelines. (Domain IV RM) 2. Evaluate compliance with revenue cycle processes, regulatory requirements, and reimbursement methodologies. (Domain IV RM) MCB Program Level Outcomes 1. Apply policies, regulations, and standards to the management of information to achieve data integrity 2. Apply privacy and security strategies and compliance requirements to protect health information 3. Apply diagnostic and procedural codes and groupings in accordance with official guidelines 4. Apply regulatory requirements and reimbursement methodologies as part of revenue cycle management 5. Apply ethical practices, policy, and legal processes impacting health information to ensure compliance with external forces 7
HIT/MCB PROGRAM REQUIREMENTS Eligibility: • All prerequisite courses completed. Must earn a “C” or higher in each course. • Achieved a minimum college cumulative GPA of 2.75. • Apply to San Juan College if not a San Juan College student and complete enrollment process as a San Juan College student. • Submitted a completed HIT or MCB Program application. A new application is required if reapplying. It is expected that students applying to the HIT Programs have solid computer skills. Examples of the types of skills required to successfully complete the online programs can be found in Appendix I. If you feel that you do not have the necessary skills, please contact the HIT Program office to discuss ways to gain the skills needed to work effectively in the online environment. Students who are admitted to the program will be contacted by the HIT Office. Students must meet via telephone or email with a program advisor to develop a Program Plan. The program advisor will also assist students with registration for classes. Students who are not admitted to the program will be sent a letter from the HIT Office. Students may reapply the following semester; however, in order to be reconsidered for admission a new application must be submitted. It is recommended that you speak to the HIT Program Director prior to reapplying. All courses are offered online. Students must have access to a computer and the Internet (DSL or cable recommended). Once admitted to the program, all coursework for the AAS degree program must be completed within 3 years; all coursework for the certificate program must be completed within 2 years. Students must earn a “C” or higher in all courses. Courses may be repeated once, for a total of two attempts. A minimum GPA of 2.75 must be maintained throughout the student’s time in the program. All HITP coursework must be current within 5 years at the time of graduation. Failure to meet these current program requirements will result in the student being dropped from the Program. Students who have been dismissed from the program may not take core HITP courses until they have been readmitted to the program. 8
PROGRAM POLICIES AND PROCEDURES **All students must adhere to the policies and procedures of the HIT Program, as well as the policies and procedures of San Juan College(http://catalog.sanjuancollege.edu/) Maximum Time to Complete the Programs Students must complete the HIT degree program within 3 academic years (Coding certificate program within 2 academic years). This policy is in place to ensure that students graduate from the Programs with current knowledge and skills and are able to successfully pass the RHIT or CCA credential exam and enter the professional field. You must work closely with your advisor to ensure that you are on track to complete the program within these time limits. Sample Program Plans can be found in Appendix II of this handbook. Grading Scale 92-100 .......................A 84-91..........................B 76-83..........................C 68-75..........................D 67 and below..............F * Only applies to HITP courses, other courses’ grading scales may vary Grade Requirements Students in the Health Information Technology Programs must pass all courses with a C (76%) or better. Courses may be repeated once, for a total of two attempts. If a student withdraws from a course and earns a “W,” this constitutes one of their two attempts. A minimum GPA of 2.75 must be maintained throughout the student’s time in the program. Academic Honesty San Juan College expects all students to adhere to the Academic Honesty Rules. These are the official guidelines for all classes at San Juan College (July 2006). 9
Late Work Late work is subject to a reduction in credit. Late work policies will vary by course and instructor. Policies will be clearly stated in course materials (i.e. syllabus). Contact your instructor for more information on the policy in affect for your course. Transfer of Credits Transfer of credits will only be considered if the credits were taken with another CAHIIM accredited program. Courses must adhere to all other program requirements. The final decision whether or not to accept HITP courses for transfer credit will be made by the Program Director. A course description and syllabus may be requested to help determine acceptance of courses. Experiential Learning Credits will not be granted for experiential learning or work experience. However, you can do credit by exam, but only up to five courses or 15 credits. Students are responsible for both the tuition and fees for the course(s) being challenged as well as any additional fees that are not included in the regular tuition charged. AHIMA Membership A $49.00 fee will be assessed in conjunction with HITP120 which pays for the student’s membership in the American Health Information Management Association. This fee is nonrefundable. All students in HITP120 will sign up for student membership. Students will work with the HITP120 instructor, as appropriate, and the HIT Program office to sign up for student membership. It is the student’s responsibility to maintain (renew) this membership for the duration of his or her time in the program. Please send a copy of your membership card to the HIT Program office each year for your file. Current AHIMA membership is required for all students. Students who allow their membership to lapse will be responsible for the full amount of the RHIT Exam. 10
RHIT Certification Exam (HIT students) A $229.00 fee will be assessed in conjunction with HITP270 which pays for the student’s application fee for the RHIT exam. This fee is nonrefundable. Students will work with the HITP270 instructor and the HIT Program office to register for the RHIT certification exam. Means of Communication All communication must be submitted through your official San Juan College student email account. You can access this email account from the SJC Portal. From the SJC Portal, you can also register for classes, view your schedule, view your financial aid, review your academic plan, and much more. Drop for Non-Attendance Students will be dropped from classes based on faculty reporting non- attendance. Financial Aid will not be awarded for classes that are dropped for non- attendance. Being dropped and losing Financial Aid does not negate your financial obligation to pay for these classes. You will be required to pay any tuition penalty owed based on the institution's fee schedule. Students who do not attend and do not wish to incur any financial liability must drop classes before they begin. This action is being taken to remain in compliance with Federal Financial Aid Regulations. Should you have any questions, please contact Enrollment Services or Financial Aid. Remember, if you do not plan to attend, please drop your classes before the first day of class. Dress Code Students are considered professional people representing the College and the health information management profession. When the class or an individual student is visiting a health care facility as a representative of the Health Information Technology Program, he/she must dress appropriately. Appropriate attire for field trips, clinical visits and professional practice experiences is as follows: 11
• Visible body piercing is limited to two earrings per ear. All other body piercing will not be visible, including tongue piercing. • Hats will not be allowed on educational outings or in the clinical setting. • Students will contain mouth and body odor by using antiperspirant and mouthwash/gum and attending to daily personal hygiene. • Distracting hairdos such as Mohawks, hair dyed unnatural colors, etc. are not considered professional for the student enrolled in the San Juan College HIT Program. • Clothing must not be torn, tattered, display pictures or words related to vulgarities or controlled substances, show the stomach/low back area, or reveal the buttocks area. • All body art must be covered on educational outings and in the clinical setting. • Students are required to wear appropriate undergarments on educational outings and in the clinical setting. • Sleeveless shirts or tank tops should not be worn unless covered with another shirt. • Denim garments of any type should not be worn. • Casual or dress shoes should be worn. Sport shoes or sneakers are not permitted. Students not following the HIT Program dress code will be at risk for dismissal from the program . 12
SYNOPSIS OF CURRICULUM (HIT) Prerequisites Credits HITP 110 Medical Terminology 3 HITP 116 Computerized Business Applications 3 General Education Requirements *Must be completed as part of prerequisites Credits FYEX 1110 First-Year Seminar 3 ENGL 1110 OR Composition I OR 3 ENGL 1210 Technical Composition 3 ENGL 2210 OR Professional & Technical Communication OR 3 ENGL 1110 Composition II Composition 3 MATH 1350 Introduction to Statistics 4 BIOL 1130 Introductory Anatomy/Physiology Non-Major 3 BIOL 1130L Introductory Anatomy/Physiology Lab Non-Major 1 PSYC 1100 Introduction to Psychology 3 Total Prerequisites and General Education Credits 26 Core Curriculum Credits HITP 120 Introduction to Health Info Technology 3 HITP 130 Pathophysiology and Pharmacology 3 HITP 150 Legal & Ethical Issues in HIT 3 HITP 170 Basic Principles of CPT-4 & HCPCS Coding 3 HITP 182 Introduction to Data Management 3 HITP 202 Basic Principles of ICD-10-CM ICD-10-PCS 3 HITP 212 Advanced Coding and Rev Cycle Mgmt (RM) 3 HITP 230 Healthcare Reimbursement Methodologies 3 HITP 240 Health Statistics & Quality Improvement 4 HITP 264 Professional Practice Experience HIT 2 HITP 268 Prof Practice Exp Coding Rev Cycle Mgmt. (RM) 3 HITP 270 HIT Seminar 1 HITP 286 Organizational Management & Leadership 3 Totals Program Credits 60-63 * All HITP coursework must be current within 5 years at the time of graduation. 13
SYNOPSIS OF CURRICULUM (MCB) Prerequisites Credits BIOL 1130 Introductory Anatomy/Physiology Non-Major 3 BIOL 1130L Introductory Anatomy/Physiology Lab Non-Major 1 FYEX 1110 First-Year Seminar 3 HITP 110 Medical Terminology 3 Total Prerequisites Credits 10 Core Curriculum Credits HITP 120 Introduction to Health Info Technology 3 HITP 130 Pathophysiology and Pharmacology 3 HITP 150 Legal & Ethical Issues in HIT 3 HITP 170 Basic Principles of CPT-4 & HCPCS Coding 3 HITP 202 Basic Principles of ICD-10-CM ICD-10-PCS 3 HITP 212 Advanced Coding and Rev Cycle Mgmt. (RM) 3 HITP 230 Healthcare Reimbursement Methodologies 3 HITP 272 Coding Seminar 1 Total Program Credits 29-32 * All HITP coursework must be current within 5 years at the time of graduation. 14
PROFESSIONAL PRACTICE EXPERIENCES The PPE courses are designed to provide students with practical work experience in the HIM competencies and domains that focus on skill building and practical application of theory. The PPE is an experience so there may be several ways in which to gain this experience. The nature, location, and time in the field is outlined in the PPE Student Manual. All student outcomes and course objectives are clearly identified in the course syllabi for each of the courses in the PPE. Format and Structure • HITP264 Professional Practice Experience HIT o Hybrid (combination of externally supervised activity and simulation) o 60 hours total (40 hours externally supervised activity and 20 hours simulation) • HITP268 Prof Practice Experience Coding Rev Cycle Mgmt (RM) o Simulation (in Canvas) o 90 hours 15
2018 HEALTH INFORMATION MANAGEMENT ASSOCIATE DEGREE CURRICULAUM COMPETENCIES Supporting Body of Knowledge (Prerequisite or Evidence of Knowledge) Pathophysiology and Pharmacology Anatomy and Physiology Medical Terminology Computer Concepts and Applications Math Statistics Additional Notes The DM and RM competencies are to be completed in addition to all other competencies, specific to the program’s chosen specialization. DM: Competency for Associate Degree Data Management Track RM: Competency for Associate Degree Revenue Management Track Curriculum Guidance is provided in a separate document Domain I. Data Structure, Content, and Information Governance Competency Bloom’s Level I.1. Describe health care organizations from the perspective of key stakeholders. 2 I.2. Apply policies, regulations, and standards to the management of information. 3 I.3. Identify policies and strategies to achieve data integrity. 3 I.4. Determine compliance of health record content within the health organization. 5 I.5. Explain the use of classification systems, clinical vocabularies, and nomenclatures. 2 I.6. Describe components of data dictionaries and data sets. 2 I.6. DM Evaluate data dictionaries and data sets for compliance with governance standards. 5 16
Domain II. Information Protection: Access, Use, Disclosure, Privacy, and Security Competency Bloom’s Level II.1. Apply privacy strategies to health information. 3 II.2. Apply security strategies to health information. 3 II.3. Identify compliance requirements throughout the health information life cycle. 3 Domain III. Informatics, Analytics, and Data Use Competency Bloom’s Level III.1. Apply health informatics concepts to the management of health information. 3 III.2. Utilize technologies for health information management. 3 III.3. Calculate statistics for health care operations. 3 III.4. Report health care data through graphical representations. 3 III.5. Describe research methodologies used in health care. 2 III.6. Describe the concepts of managing data. 3 III.7. Summarize standards for the exchange of health information. 2 III.6. DM Manage data within a database system. 5 III.7. DM Identify standards for exchange of health information. 3 Domain IV. Revenue Cycle Management Competency Bloom’s Level IV.1. Validate assignment of diagnostic and procedural codes and groupings in accordance 3 with official guidelines. IV.2. Describe components of revenue cycle management and clinical documentation 2 improvement. IV.3. Summarize regulatory requirements and reimbursement methodologies. 2 IV.1. RM Determine diagnosis and procedure codes and groupings according to official 5 guidelines. IV.2. RM Evaluate revenue cycle processes. 5 IV.3. RM Evaluate compliance with regulatory requirements and reimbursement 5 methodologies. 17
Domain V. Health Law & Compliance Competency Bloom’s Level V.1. Apply legal processes impacting health information. 3 V.2. Demonstrate compliance with external forces. 3 V.3. Identify the components of risk management related to health information 3 management. V.4. Identify the impact of policy on health care. 3 Domain VI. Organizational Management & Leadership Competency Bloom’s Level VI.1. Demonstrate fundamental leadership skills. 3 VI.2. Identify the impact of organizational change. 3 VI.3. Identify human resource strategies for organizational best practices. 3 VI.4. Utilize data-driven performance improvement techniques for decision making. 3 VI.5. Utilize financial management processes. 3 VI.6. Examine behaviors that embrace cultural diversity. 4 VI.7. Assess ethical standards of practice. 5 VI.8. Describe consumer engagement activities. 2 VI.9. Identify processes of workforce training for health care organizations. 3 HEALTH INFORMATION TECHNOLOGY PROGRAMS TECHNICAL AND PROFESSIONAL SKILLS AND STANDARDS The goal of San Juan College's Health Information Technology (HIT) Programs is to prepare students for the practice of the professions in Health Information Technology and Medical Coding/Reimbursement. HIT professionals must be able to do the following essential functions either with or without reasonable accommodation. If you believe you would need accommodations to do these essential functions as a student, please consult with SJC’s Services for Students with Disabilities. 18
1. Verbal communication: This includes speaking and listening using the English language and medical terminology. The individual must be able to communicate clearly with instructors, fellow students, physicians, staff, patients, attorneys, third party payers, government officials, and others. The individual must be able to listen and speak clearly over the telephone. 2. Written communication - reading and interpretation: This includes extensive reading ability using English and medical terminology when reviewing medical records and reference books (medical dictionaries, coding books, etc.) needed to perform jobs/duties. While going to school, the individual must be able to read and interpret textbooks, online materials, handouts, etc. 3. Written communication - writing: This includes using English and medical terminology for college assignments and job-related documents. Examples of writing required on the job include telephone messages, memos, letters, professional e-mail messages, business proposals, job descriptions, policies, procedures, quality improvement reports, etc. 4. Visual needs: This includes the ability to read names and numbers on medical records, distinguish colors for color coded file systems, read voluminous medical records in paper or computer format, read code books and other reference materials, read information in a variety of computer programs and databases, read handwritten or electronic documents. Also, the ability to prepare office layouts, design forms, and computer screens. 5. Motor function: This includes the ability to type at a minimum of 40-45 words per minute. Some HIT positions require the ability to sort medical record forms, assemble records in correct order, and file records in open shelf files. This may include overhead reaching and stooping/bending/kneeling to the lowest shelves at near floor level and the ability to lift to waist height and carry 20 pounds of paper records for a distance of 50 feet in an office. 6. Computer skills: This includes the ability to work with a wide variety of computer software programs following written instructions, reading and inputting/responding to information displayed. This includes PC word processing, spreadsheet, 19
presentation, database and flow-charting software, as well as specialized health information programs (e.g., electronic health records, encoders, chart tracking systems, etc.). Jobs may include up to eight hours per day of computer work. 7. Mathematical ability: This includes the ability to calculate mathematical information such as hospital statistics, productivity information, quality improvement studies, budgets, equipment and supply needs/costs, medical bills, etc. The individual must also have the ability to apply appropriate algebraic formulas when preparing computerized spreadsheets. 8. Walking, sitting and standing abilities: This includes the ability to walk or move (50 feet minimum) from one job station to another in an office environment, and ability to sit for long periods (two hours in succession) in an office job. Typical jobs are eight hours with a meal break and two short rest breaks during the shift. Many HIT positions require the ability to stand for average periods of time (one hour). 9. Intellectual or conceptual abilities: This includes the ability to synthesize information from a variety of sources and apply it in making decisions related to either the class/lab assignment or performing work assigned on the job. Examples include the ability to take information learned in class theory and apply it in a lab or practice setting, or taking information learned in a previous class and applying it to a later class. Another example is the ability to read and interpret information in a patient's medical record, remember information learned regarding coding principles, check references when needed, and then to code that patient's record independently with accuracy and speed. 10. Behavioral/Social abilities: This includes responding effectively in situations of stress while placing the needs of others first, and demonstrating emotional stability and flexibility. Examples of this type of behavior include demonstrating willingness to alter plans or change approaches to the learning or work environment, express concern for the well-being of others during times of stress, maintain composure when stressful events occur and continue to function with accuracy. This person must have the ability to perform the assigned work according to the quality and 20
timeliness standards required by the facility. The HIT student and professional must be able to work independently when required. These individuals must also be able to function effectively as part of a team (consult, negotiate, share). HIT students and professionals must show respect to self, peers, instructors, fellow employees, physicians, patients, other professionals, and supervisors. HIT students and professionals must show dependability in attendance and completing work according to deadlines. 11. Confidentiality, honesty and ethics: The HIT student and professional must protect the confidentiality and security of health records, as well as facility/practitioner business information. These individuals must comply with all laws, regulations and standards regarding the practice of health information management. HIT students must demonstrate honesty and ethics in the learning environment by not cheating on exams or assignments and not plagiarizing assignments, etc. HIT professionals must demonstrate honesty and ethics as defined by the employer and the professional association. 21
AHIMA CODE OF ETHICS Preamble The ethical obligations of the health information management (HIM) professional include the safeguarding of privacy and security of health information; disclosure of health information; development, use, and maintenance of health information systems and health information; and ensuring the accessibility and integrity of health information. Healthcare consumers are increasingly concerned about security and the potential loss of privacy and the inability to control how their personal health information is used and disclosed. Core health information issues include what information should be collected; how the information should be handled, who should have access to the information, under what conditions the information should be disclosed, how the information is retained and when it is no longer needed, and how is it disposed of in a confidential manner. All of the core health information issues are performed in compliance with state and federal regulations, and employer policies and procedures. Ethical obligations are central to the professional's responsibility, regardless of the employment site or the method of collection, storage, and security of health information. In addition, sensitive information (e.g., genetic, adoption, drug, alcohol, sexual, health, and behavioral information) requires special attention to prevent misuse. In the world of business and interactions with consumers, expertise in the protection of the information is required. Purpose of the American Health Information Management Association Code of Ethics The HIM professional has an obligation to demonstrate actions that reflect values, ethical principles, and ethical guidelines. The American Health Information Management Association (AHIMA) Code of Ethics sets forth these values and principles to guide conduct. The code is relevant to all AHIMA members and CCHIIM credentialed HIM professionals [hereafter referred to as certificants] regardless of their professional 22
functions, the settings in which they work, or the populations they serve. These purposes strengthen the HIM professional’s efforts to improve overall quality of healthcare. The AHIMA Code of Ethics serves seven purposes: • Promotes high standards of HIM practice. • Identifies core values on which the HIM mission is based. • Summarizes broad ethical principles that reflect the profession's core values. • Establishes a set of ethical principles to be used to guide decision-making and actions. • Establishes a framework for professional behavior and responsibilities when professional obligations conflict or ethical uncertainties arise. • Provides ethical principles by which the general public can hold the HIM professional accountable. • Mentors practitioners new to the field to HIM's mission, values, and ethical principles. The code includes principles and guidelines that are both enforceable and aspirational. The extent to which each principle is enforceable is a matter of professional judgment to be exercised by those responsible for reviewing alleged violations of ethical principles. Principles and Guidelines The following ethical principles are based on the core values of the American Health Information Management Association and apply to all AHIMA members and certificants. Guidelines included for each ethical principle are a non-inclusive list of behaviors and situations that can help to clarify the principle. They are not meant to be a comprehensive list of all situations that can occur. I. Advocate, uphold, and defend the individual's right to privacy and the doctrine of confidentiality in the use and disclosure of information. II. Put service and the health and welfare of persons before self-interest and conduct oneself in the practice of the profession so as to bring honor to oneself, peers, and to the health information management profession. 23
III. Preserve, protect, and secure personal health information in any form or medium and hold in the highest regards the health information and other information of a confidential nature obtained in an official capacity, taking into account the applicable statutes and regulations. IV. Refuse to participate in or conceal unethical practices or procedures and report such practices. V. Advance health information management knowledge and practice through continuing education, research, publications, and presentations. VI. Recruit and mentor students, staff, peers, and colleagues to develop and strengthen professional workforce. VII. Represent the profession to the public in a positive manner. VIII. Perform honorably health information management association responsibilities, either appointed or elected, and preserve the confidentiality of any privileged information made known in any official capacity. IX. State truthfully and accurately one’s credentials, professional education, and experiences. X. Facilitate interdisciplinary collaboration in situations supporting health information practice. XI. Respect the inherent dignity and worth of every person. 24
FREQUENTLY ASKED QUESTIONS Do you work closely with another online college to obtain a bachelors’ degree after completing the AAS HIT program? No, but we refer our students to CAHIIM where you can obtain a list of accredited colleges and universities. Do you have a proficiency exam for some of the classes that I can take to test out of some of the courses? Yes, you can do credit by exam, but only up to five courses or 15 credits. Are campus visits required? No, our program is completely online. How are final exams proctored? Most final exams in the HIT Program are proctored using Smarter Proctoring. Information on Smarter Proctoring can be found in your Canvas course. Will most if not all of my course preparation/studies/admissions/financial arrangements be able to be done remotely if I am an out of state resident? All of the HITP courses and required General Education courses are offered online through San Juan College. If you need a developmental course, those can be taken at an accredited community college near you. What incentives does your school provide for out-of-state students in regards to tuition? SJC’s out-of-state tuition is $164 per credit hour, plus appropriate fees (effective for the 2020-2021 academic year), which is less expensive than most schools in-state tuition. For more information on tuition rates, please visit Enrollment Services. (These rates are subject to change) How is tuition payable (per class, per semester, for the entire AAS degree, etc.)? Tuition is $164 (out-of-state) per credit hour, plus fees, effective for the 2020-2021 academic year; for example, if you take a typical three credit course with a four-credit course the tuition is 7 x $164= $1,148, plus $305 in general fees which is a total of $1,463.50 for out of state tuition If this is your first semester it is a good idea to contact the Business office so there will not be any surprises. Is there someone to help me with the financial aspect of attending school? Check Financial Aid. The professional association AHIMA has FORE (Foundation of Research and Education) scholarships, grants and loans. Check with your employer about tuition assistance. If an internship is required, can I use my current employer? Sometimes this may be possible (subject to Program Director and/or instructor approval). If your current employer is willing to release you to other departments and does not expect any compensation from San Juan College this option may be considered. We can sign an agreement, but will need several months for the school’s attorney to review it and obtain signatures. What type of internship if any is required? Our professional practice courses are tailored to the individual student’s needs. Much of these experiences can be completed online. However, an amount of time must be spent on site in a health care facility. For example, HITP 264 requires students to spend 40 hours on site in a facility. 25
Will you help me find a job after I graduate? AHIMA is invaluable. From time to time we hear of nationwide positions that are available and these are posted on our program’s website or sent to recent graduates via e-mail. What software is used for online classes? At the present time we are using Canvas as our learning management system. Students are required to have Microsoft Office Professional 2007 or later (Word, Excel, PowerPoint, and Access). Certain courses will use medical office management and EHR software (provided with the textbook). In addition, we use AHIMA’s Virtual Lab system in some courses. Will someone be able to assist me with which classes need to be taken and in what order? Your HIT advisor will create a Program Plan for you. You will need to contact the HIT advisor no less than three or four weeks prior to the beginning of each semester registration deadline. Advising periods are posted on the SJC Academic Calendar. Is there a minimum/maximum # of classes per semester? Students must complete the HIT degree program within 3 academic years (Coding certificate within 2 academic years). This policy is in place to ensure that students graduate from the programs with current knowledge and skills and are able to successfully pass the RHIT/CCA credential exam and enter the professional field. You must work closely with your advisor to ensure that you are on track to complete the program within these time limits. Sample Program Plans can be found in Appendix II of this handbook. How long does each online course last? San Juan College is on a semester system. Spring and Fall semesters run 15-16 weeks depending on holidays. HITP Summer sessions are slightly shorter and may range from 4 to 12 weeks. Where can I buy the books that are required for classes? We highly recommend that you purchase your textbooks from the San Juan College bookstore. However, you can also buy your books from AHIMA, Amazon, or any other online vendor if you find a cheaper price. Please keep in mind however, that most books come bundled with access codes and other material. These bundles are only available at the SJC bookstore. Please check with the bookstore to make sure you have all materials required for each class before ordering them from an online retailer. Note: If you purchase a book that does not come with the required software or access code, you will have to buy what you are missing from the publisher, which may end up costing you more than if you purchased the bundle from the bookstore. Is there a graduation ceremony offered to distance students? Graduation is held on campus in Farmington in May each year. Distance learners are welcome to participate. You can of course finish your degree and not attend graduation. If I don’t attend the graduate ceremony do I still need to submit an Application for Graduation? All students must submit an Application for Graduation, in order to receive their diploma. Submitting this application does not require participation in the on- site graduation ceremony. If the Application for Graduation is not submitted, students will not receive their diploma or be considered a graduate of San Juan College. You will receive your official transcript within 6-12 weeks after the semester has ended. 26
GENERAL INFORMATION Please refer to the San Juan College Academic Catalog regarding San Juan College’s policies in the following areas: • Academic Honesty • Academic Renewal • Admission to the College • Appeal of Academic Renewal • Academic Standing • Americans with Disabilities Act • Attendance • Choice of Catalog • Complaints • Credit Hour Load • Enrollment Status • Degree/Certification Programs • Financial Aid • Grades • Graduation • Honors • Official San Juan College Records • Reactivation of Student Status • Registration Information • Residency Status for Tuition Purposes • Repeat of a Course for Grade Substitution • Sexual Harassment Policy • Student Conduct • Student Records Policy: Family Educational Rights and Privacy Act • Student Services • Transcripts – Credits Earned at SJC • Transfer of Credits to San Juan College • Tuition and Fees Deadlines 27
APPENDIX I COMPUTER SKILLS NECESSARY TO BE EFFECTIVE IN ONLINE LEARNING It is expected that students in the HIT Programs have, at a minimum, the following skills to be effective in the online learning environment. • Proficiency with Microsoft Office Suite • Ability to send and receive emails • Ability to attach a file to an email • Ability to download files • Ability to perform an Internet search • Ability to create folders and folder data structures • Ability to move/copy files from one folder to another • Ability to zip/unzip files 28
APPENDIX II SAMPLE PROGRAM PLANS The following are sample Program Plans for the Health Information Technology and Medical Insurance Coder/Biller Programs. Health Information Technology AAS Degree: Fall 1 Spring 1 Fall 2 Spring 2 Summer 2 BIOL 1130 ENGL 2210 HITP 120 HITP 170 HITP 212 BIOL 1130L HITP116 HITP 130 HITP 182 HITP 264 ENGL 1110 MATH 1350 HITP 150 HITP 230 HITP 268 FYEX 1110 PSYC 1110 HITP 202 HITP 240 HITP 270 HITP 110 HITP 286 Medical Insurance Coder/Biller Certificate: Fall 1 Spring 1 Summer 1 Fall 2 BIOL 1130 HITP 120 HITP 150 HITP 212 BIOL 1130L HITP 130 HITP 202 HITP 272 HITP110 HITP 170 HITP 230 Curriculum requirements are subject to change. For up-to-date information, please contact the HIT Program Office at 505-566-3597. 29
ACKNOWLEDGEMENT AND CONSENT FORM By signing this form, I acknowledge that I have received the San Juan College Health Information Technology Student Handbook. I have read and I understand the contents of this handbook, and agree to abide by the information stated within. I acknowledge that I have also reviewed the San Juan College Academic Catalog and the Academic Honesty Policy and agree to abide by the information stated within. Printed Name________________________________________ Signature___________________________________________ Date____________________________ Please return this form via email, fax, or mail to the HIT Department prior to being advised for your first semester core courses: Email: hitp@sanjuancollege.edu Fax: (505) 566-3820 Mailing Address: SJC HIT Program 4601 College Boulevard Farmington NM 87402 30
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