RSS Strategic Action Plan 2020-2025 - Ferris State University

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RSS Strategic Action Plan 2020-2025 - Ferris State University
RSS Strategic Action Plan
       2020-2025
S T R A T E G IC A C T IO N P L A N
                                                                                                                         2020-2025

Retention and Student Success (RSS)                                                                     S T R A T E G IC A C T IO N P L A N
RSS is Ferris’s multidisciplinary college. It is where students find unmatched support as they pursue their 2       020-20it2is5 the college where the best
                                                                                                                   passions;
engineers, teachers, pharmacists, entrepreneurs, chemists, and leaders often begin their collegiate experience.
Retention and Student Success (RSS)
M issisioFerris’s
RSS      n        multidisciplinary college. It is where students find unmatched support as they pursue their passions; it is the college where the best
We collaboratively
engineers,    teachers,create  and support
                         pharmacists,       academic programming,
                                       entrepreneurs,   chemists, and advising and assistance
                                                                       leaders often          services,
                                                                                     begin their         andexperience.
                                                                                                 collegiate   faculty development to further opportunity and
success.
Mission
Comcollaboratively
We    mitment          create and support academic programming, advising and assistance services, and faculty development to further opportunity and
We   take
success.   seriously  the responsibility of creating inclusive, accessible and progressive opportunities, nurturing passion, and maintaining a growth-mindset.

Com
  rem Viatlm
           uesnt
    • Cseriously
We take      ollaboratthe          Ferris builds partnerships
                             ion:responsibility                    within the
                                                   of creating inclusive,      university
                                                                            accessible    and
                                                                                        and    the global opportunities,
                                                                                             progressive  community that   promotepassion,
                                                                                                                         nurturing   shared and
                                                                                                                                            goalsmaintaining
                                                                                                                                                  and success.
                                                                                                                                                             a growth-mindset.
    • Diversity: Ferris commits to be an inclusive university community that respects the dignity of the individual and promotes the acceptance of
Core Valothers.
           ues
    • E    Ctohlliacb
                    aloCraotmiom   nity: Ferris
                                n:uFerris  buildsimplements
                                                   partnerships  policies, procedures,
                                                                   within the  universityand
                                                                                          andactions to promote
                                                                                               the global        transparency,
                                                                                                          community             advance
                                                                                                                      that promote       ourgoals
                                                                                                                                     shared  mission
                                                                                                                                                  and and foster integrity,
                                                                                                                                                      success.
    •      civility,
           D iv e  rs itand
                        y :    respect    within  and  beyond    the  university.
                            Ferris commits to be an inclusive university community that respects the dignity of the individual and promotes the acceptance of
           Excellence: Ferris dedicates itself to innovation and quality execution that sustains and promotes relevance in a changing world through best
    • others.
    • E    practices
            thical Coand    mmubenchmarking.
                                   nity: Ferris implements policies, procedures, and actions to promote transparency, advance our mission and foster integrity,
           Learninand
    • civility,         g: Ferris    promotes
                               respect    within hands-on,
                                                  and beyond  transformative
                                                                 the university.learning; balancing theory and practice; encouraging teamwork and innovation; and
    • emphasizing
           Excellence: Ferris    critical thinking—all
                                       dedicates   itself are fundamental
                                                          to innovation    andelements   of careerthat
                                                                               quality execution   success.
                                                                                                       sustains and promotes relevance in a changing world through best
    • O      pportunand
           practices        ity: Ferris   honors the legacy of our founders by encouraging and supporting all who wish to acquire the knowledge, leadership, and
                                  benchmarking.
    • Lcommunication
            earning: Ferris promotes skills that are  the foundations
                                                 hands-on,               of personal
                                                              transformative          success.
                                                                                learning; balancing theory and practice; encouraging teamwork and innovation; and
           emphasizing critical thinking—all are fundamental elements of career success.
Depa• rtmOepnptsoratnudniStey:rvFerris
                                  ices honors the legacy of our founders by encouraging and supporting all who wish to acquire the knowledge, leadership, and
    • Academic
           communication     Advisingskills that are the foundations of personal success.             • Honors Program
    • Academic Literacies Center (Tutoring / Structured Learning                                      • MyDegree
DepartmAssistance)
            ents and Services                                                                         • Student Academic Affairs
    • Academic
           General Studies   Advising(CARE, DIST, READ, UNIV)                                         • Students
                                                                                                          Honors Program
                                                                                                                   with Children
    • Educational
           Academic Literacies  Counseling    and(Tutoring
                                           Center   Disabilities  Services Learning
                                                               / Structured                           • Tuition
                                                                                                          MyDegree
                                                                                                                 Incentive Program
    • Assistance)
           Faculty Center for Teaching and Learning                                                   • Thompson
                                                                                                          Student Academic
                                                                                                                     ScholarsAffairs
                                                                                                                              Program
    • General
           Ferris State  Studies     (CARE,Seminar
                               University     DIST, READ,
                                                       (FSUS)UNIV)                                    • Students with Children
    • Educational Counseling and Disabilities Services                                                • Tuition Incentive Program
    • Faculty Center for Teaching and Learning                                                        • Thompson Scholars Program
    • Ferris State University Seminar (FSUS)

                                                 Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                                 1

                                                 Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                                 1
S T R A T E G IC A C T IO N P L A N
                                                                                                           STRATE2G0I2C0A-2C0T2IO  5 N P LA N

RSS Initiatives                                                                                    2020-2025
The following table reflects college strategies aligned with, and in support of, Ferris Forward, the university’s strategic plan. Where
R SS Initiatspecific
possible,    ives reference to the corresponding strategic initiative appears.
The following table reflects college strategies aligned with, and in support of, Ferris Forward, the university’s strategic plan. Where
possible,   specific reference
      University               to theInitiatives
                             College  corresponding strategicAction
                                                              initiative appears. Outcome Targets Responsibility Progress & Outcomes
                                                                     Steps
      Strategic                                                                                                            / Reporting
     University
      Priorities            College Initiatives                    Action Steps                  Outcome Targets          Responsibility
                                                                                                                                Unit     Progress & Outcomes
      Strategic
 Academic  Programs     AA in Community Leadership         Complete and obtain approvals        90 Program Students        / Reporting PCAF Submitted November
                                                                                                                          Developmental
      Priorities
 & Offerings (APO)      (APO 1.1)                          for PCAF & Curricular filings.       by 2024                         Unit
                                                                                                                          Curriculum     2020
 Academic Programs      AA inImpact
                        High  Community  Leadership
                                    Practice (APO 5.1)     Complete and
                                                           Implement     obtain approvals
                                                                      undergraduate             90 Program
                                                                                                Creation  andStudents     Developmental
                                                                                                                          DC/Dean’s  Office   PCAF Submitted November
 & Offerings (APO)      (APO 1.1)                          for PCAF &
                                                           research   Curricular filings.
                                                                    course.                     by 2024 approval
                                                                                                curricular                Curriculum          2020
                        High Impact Practice (APO 5.1)     Implement undergraduate              for introduction
                                                                                                Creation  and to          DC/Dean’s Office
                                                           Create and
                                                           research   engage
                                                                    course.                     scholarly
                                                                                                curricularinquiry
                                                                                                           approval
                                                           undergraduate students through       course  completeto
                                                                                                for introduction   by
                                                          aCreate
                                                             dedicated undergraduate
                                                                  and engage                    2022
                                                                                                scholarly inquiry
                                                          student  research
                                                           undergraduate    and creative
                                                                          students   through    course complete by
                                                          endeavors
                                                          a dedicatedexhibit (SRCEE) event.
                                                                       undergraduate            Virtual
                                                                                                2022 exhibition of
                                                          student research and creative         UG student research
                                                          endeavors exhibit (SRCEE) event.      and  creative
                                                                                                Virtual exhibition of
                                                                                                endeavors
                                                                                                UG studentinresearch
                                                                                                               place by
                                                                                                2023
                                                                                                and creative
 Student Success (SS)   Academic Advising Resources       Updated philosophy, procedures        Philosophy
                                                                                                endeavors inandplace by   Academic
                                                          and standards articulated and         2023
                                                                                                standards  for            Advising
 Student Success (SS)   Academic Advising Resources       approval  by 2022. procedures
                                                          Updated philosophy,                   reappointment,
                                                                                                Philosophy and            Academic
                                                          and standards articulated and         tenure,
                                                                                                standardspost-tenure,
                                                                                                           for            Advising
                                                          Reconceptualized
                                                          approval by 2022. academic            promotion   and merit
                                                                                                reappointment,
                                                          advising delivery framework           proposed   and
                                                                                                tenure, post-tenure,
                                                          proposed   (2021) and
                                                          Reconceptualized   academic           approved
                                                                                                promotioninandconcert
                                                                                                                 merit
                                                          implemented    (2022)
                                                          advising delivery     to support
                                                                            framework           with  academic
                                                                                                proposed   and
                                                          student success  and
                                                          proposed (2021) and   retention.      advisors.
                                                                                                approved in concert
                                                          implemented (2022) to support         with academic
                                                          Redesigned   academic
                                                          student success         advising
                                                                           and retention.       Framework
                                                                                                advisors. approved
                                                          website/portal to support             and implemented.
                                                          student engagement.
                                                          Redesigned   academic advising        Framework approved
                                                          website/portal to support             and implemented.
                                                          student engagement.

                                         Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                          2

                                         Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                          2
S T R A T E G IC A C T IO N P L A N
                                                                                  STRATE2G0I2C0A-2C0T2IO  5 N P LA N
                                                                       MyFSU/Website 2020-2025
                                                                       focused on advising
                                                                       MyFSU/Website
                                                                       resources   and
                                                                       focused onservices
                                                                       academic      advisingfor
                                                                       resourcesactive
                                                                       students    and
                                                                       academic
                                                                       Spring 2021services for
                                                                       students active
Student Success Management       Review and recommend SSMS             Spring
                                                                       75%    2021retention
                                                                            FTIAC                Academic
Systems and Processes            platform by May 2021                  rate by 2024              Advising
Student Success Management       Review and recommend SSMS             75% FTIAC retention       Academic
Systems and Processes            platform
                                 SSMS      by May
                                        platform   in2021
                                                     place by 2023     rate by 2024              Advising
Student Success in High DFW      Implement with                        At least a 5%             FCTL               A framework with flexibility
Courses & Achievement Gap        SSMS platform in placeand
                                 departments/schools        by 2023    reduction in number                          and adaptability was
Student
Courses Success
        (SS 2.1) in High DFW     Implement    with
                                 instructional faculty and other       At leastfailure
                                                                       of high  a 5% rate        FCTL               A framework
                                                                                                                    developed       with2020.
                                                                                                                                 in Fall  flexibility
                                                                                                                                                 A
Courses & Achievement Gap        departments/schools
                                 collaborators a reviewand and         reduction   in
                                                                       courses by 2024number                        and  adaptability   was
                                                                                                                    coordinated and wholistic
Courses (SS 2.1)                 instructional faculty
                                 improvement            and other
                                                 framework    aimed    of high failure rate                         developedwith
                                                                                                                    approach     in Fall 2020. A
                                                                                                                                     Academic
                                 collaborators
                                 at              a review
                                    reducing student       and rates
                                                        failure        courses by 2024                              coordinated
                                                                                                                    Affairs        and wholistic
                                                                                                                            is under
                                 improvement framework aimed                                                        approach withas
                                                                                                                    consideration    Academic
                                                                                                                                         of late Fall
                                 at reducing student failure rates                                                  Affairs is under
                                                                                                                    2020.
KCAD Curriculum in MyDegree      Fully Implement KCAD                  KCAD Curriculum          MyDegree            consideration as of late Fall
                                 Curriculum                            Fully Automated in                           2020.
KCAD Curriculum in MyDegree      Fully Implement KCAD                  KCAD Curriculum
                                                                       MyDegree    by March     MyDegree
                                 Curriculum                            Fully Automated in
                                                                       2021
                                 Configuration of Ellucian             MyDegree by March
                                 Transfer Tool (if needed) as          2021 Transfer Tool
                                                                       Ellucian
                                 Configuration
                                 substitute      of Ellucian
                                             for EAB  tool.            Configured, Tested
                                 Transfer Tool (if needed) as          Ellucian
                                                                       and      Transfer
                                                                            Readied  for Tool
                                 substitutefaculty/staff
                                 Increase    for EAB tool.and          Configured, Tested
                                                                       Implementation
                                 student utilization of MyDegree       and Readied for
                                                                       (2024)
                                 Increase
                                 to        faculty/staff
                                    aid advising,  courseand
                                                           planning    Implementation
                                 student  utilization of MyDegree
                                 and graduation audit processing.      (2024)
                                                                       35% increase
                                 to aid advising, course planning      between 2020 and
                                 and graduation audit processing.      35% increase
                                                                       2024  in usage rates
                                                                       between
                                                                       among     2020 and
                                                                               faculty/staff
                                                                       2024students
                                                                       and   in usage rates
                                                                       among faculty/staff
                                                                       and students

                Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                                 3

                Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                                 3
S T R A T E G IC A C T IO N P L A N
                                                                                      STRATE2G0I2C0A-2C0T2IO  5 N P LA N
Continue Diversification of       Continue geo-demographic                  3% increase in         202Honors
                                                                                                      0-2025
Students in Honors Program        diversification in recruitment;           minority student
Continue Diversification of       Continue    geo-demographic
                                  increase diversity     among each         3%  increase inin
                                                                            participation             Honors
Students in Honors Program        diversification
                                  newly admitted,    in matriculating
                                                        recruitment;        minority   student
                                                                            Honors Program
                                  increase
                                  cohort. diversity among each              participation in
GNST Student Progression          newly  admitted,
                                  Increase              matriculating
                                             rate of successful             Honors   Program
                                                                            10% increase     by 2024 Student
                                  cohort. change by the start of
                                  program                                                             Academic Affairs
GNST Student Progression          Increase
                                  the second rate  of successful
                                                college   year.             10% increase by 2024 Student
GNST Student Retention            program overall
                                  Increase   changeretention
                                                        by the start of
                                                                  rate      5% increase by 2024       Academic Affairs
                                                                                                      Student
                                  the second
                                  among    GNST college   year.
                                                   students   between                                 Academic Affairs
GNST Student Retention            Increase
                                  the        overall
                                      first and        retention
                                                  second          rate
                                                            college year.   5% increase by 2024       Student
First-Generation Students         among    GNST    students   between
                                  Contribute to focused efforts             5/% increase by 2024 Academic
                                                                                                      First-Gen Affairs
                                  the first and
                                  intended        second college year.
                                              to eliminate                                            Working Group
First-Generation Students         Contribute    to
                                  persistence and   focused   efforts
                                                       graduation   gaps    5/% increase by 2024 First-Gen
                                                                                                      Chairperson
                                  intended    to eliminate
                                  among first-generation.                                             Working Group
Tutoring                          persistence    and graduation
                                  Increase student      engagement  gaps
                                                                       in   5% increase in            Chairperson
                                                                                                      ALC
                                  among    first-generation.
                                  tutoring and the availability of          student engagement
Tutoring                          Increase student
                                  on-demand             engagement
                                                 tutoring   resourcesin     5% increase
                                                                            with  tutoringin          ALC
                                  tutoring
                                  to support and  the availability
                                                upper-division      of
                                                                  and       student engagement
                                                                            resources   by 2024
                                  on-demand tutoring
                                  graduate-level            resources
                                                      coursework.           with tutoring
                                  to support upper-division and             resources by 2024
                                                                            Acquire/Implement
                                  graduate-level
                                  Continue    student coursework.
                                                         and course-        resourcing to enable
                                  outcome assessments                       Acquire/Implement
                                                                            expanded     tutoring
                                  Continue student and course-              resourcing to enable
                                                                            services
                                  outcome assessments                       expanded tutoring
                                                                            services
                                                                            100%   pass rate with
                                                                            C grade, or better
Structured Learning Assistance    Continue allocation of resources          100%   pass rate with
                                                                            SLA outcomes              ALC
(SLA)                             to assist students in high DEW-           C
                                                                            continueor
                                                                              grade,   tobetter
                                                                                           reflect
Structured Learning Assistance    Continue   allocation
                                  rate courses;  acquireofadditional
                                                           resources        SLA  outcomes
                                                                            significant  difference ALC
(SLA)                             to assist students  in high DEW-
                                  resourcing to support expansion           continue   to
                                                                            when compared  reflect
                                                                                                to
                                  rate courses;  acquire
                                  by 10 SLA labs by 2024  additional        significant  difference
                                                                            non-SLA section
                                  resourcing to support expansion           when compared
                                                                            results;            to
                                                                                     10 additional
                                  by 10 SLA labs by 2024                    non-SLA
                                                                            SLA       section
                                                                                 labs in  place
                                                                            results; 10 additional
                                                                            SLA labs in place

                 Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                4

                 Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                4
S T R A T E G IC A C T IO N P L A N
                                                                                                               STRATE2G0I2C0A-2C0T2IO  5 N P LA N
Institutional         CART Services (SS &IE)             Implement Verbit to support all            50% Operational 202ECDS  0-2025
Effectiveness (IE)                                       students engaging in CART                  Budget Savings; 5%
Institutional         CART Services (SS &IE)             Implement
                                                         services      Verbit to2021
                                                                   by January      support all      50%   Operational
                                                                                                    Increase    in User      ECDS
Effectiveness (IE)                                       students engaging in CART                  Budget
                                                                                                    EngagementSavings; 5%
                                                         services by January 2021                   Increase in User
                      Assistive Technology (SS &IE)      Implement Read & Write literacy            Engagement
                                                                                                    50%   Operational        ECDS
                                                         software to support students               Budget Savings; 5%
                      Assistive Technology (SS &IE)      Implement
                                                         access        Read & Write literacy
                                                                 to accommodation                   50%   Operational
                                                                                                    Increase    in User      ECDS
                                                                    to supportbystudents
                                                         software solutions         January         Budget
                                                                                                    EngagementSavings; 5%
                                                         access to accommodation
                                                         2021                                       Increase in User
                      Accessible Content (SS &IE)        softwarecontent
                                                         Produce    solutionsconsistent
                                                                                 by January  with   Engagement
                                                                                                    100%    of RSS public-   Dean’s Office
                                                         2021compliance standards for
                                                         ADA                                        facing content
                      Accessible Content (SS &IE)        Produce content consistent with
                                                         accessibility                              100% ofADA
                                                                                                    reflects    RSS public-  Dean’s Office
                                                         ADA compliance standards for               facing  content
                                                                                                    accessibility
                                                         accessibility                              reflects
                                                                                                    standards ADA by 2023
                      Web & Self-Service                 Complete update to all                     accessibility
                                                                                                    All initial re-fresh of  Dean’s Office
                      Applications (SS &IE)              departmental and program                   standards
                                                                                                    sites         by 2023
                                                                                                          completed     with
                      Web & Self-Service                 Completetoupdate
                                                         websites       reflecttouser-friendly
                                                                                  all               All initial
                                                                                                    UAM         re-fresh
                                                                                                           by March      of
                                                                                                                       2021  Dean’s Office
                      Applications (SS &IE)              departmental      and program
                                                         content and navigation,       updated      sites completed with
                                                         websites
                                                         universitytobrand
                                                                        reflect
                                                                              anduser-friendly
                                                                                   ADA              UAM by March 2021
                                                         content and standards
                                                         accessibility   navigation, updated
                      Workflow Automation                university
                                                         In          brand
                                                            partnership       andITS,
                                                                           with    ADA              Automated workflow          ALC
                                                         accessibilityautomation
                                                         implement      standards for               complete and in use
                      Workflow Automation                In partnership
                                                         student           with ITS,
                                                                   employment       application     Automated
                                                                                                    by  Fall 2021workflow       ALC
                                                         implement
                                                         and           automation
                                                              hiring processes        for ALC
                                                                                   in the           complete and in use
                      Financial & Budget                 student   employment
                                                         Convert all print-based    application     by
                                                                                                    # ofFall 2021
                                                                                                          processes             Dean’s Office
                      Documentation                      and  hiring processes
                                                         transactions              in theforALC
                                                                         to paperless         all   converted to
                      Financial & Budget                 Convert
                                                         financial all
                                                                    andprint-based
                                                                          budget-related            # of processes
                                                                                                    paperless    by Fall        Dean’s Office
                      Documentation                      transactions
                                                         matters   acrossto all
                                                                            paperless
                                                                                RSS      for all    converted
                                                                                                    2021         to books,
                                                                                                           (budget
                                                         financial and budget-related
                                                         departments      and programs.             paperless
                                                                                                    concur       by Fallaudit
                                                                                                             reports,
                                                         matters across all RSS                     2021 etc.)
                                                                                                    files, (budget books,
Pride and Community   Diversity & Inclusion              departments
                                                         Implement        and diversity
                                                                       a RSS    programs. and       concur reports, audit
                                                                                                    Committee                   Diversity &
(PC)                  Committee                          inclusion committee to study,              files, etc.) by 2021;
                                                                                                    established                 Inclusion
Pride and Community   Diversity & Inclusion              Implement aand
                                                         recommend        RSS implement
                                                                               diversity and        Committeeenhanced
                                                                                                    processes                   Diversity &
                                                                                                                                Committee
(PC)                  Committee                          inclusion committee
                                                         processes                 to study,
                                                                     and programming.               established
                                                                                                    to            by 2021;
                                                                                                        reflect inclusive       Inclusion
                                                                                                                                Chairperson
                                                         recommend and implement                    processes and
                                                                                                    language,    enhanced       Committee
                                                         processes and programming.                 to reflect inclusive        Chairperson
                                                                                                    language, and

                                        Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                  5

                                        Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                  5
S T R A T E G IC A C T IO N P L A N
                                                                                                                      2020-2025
                                                                                                            S T R A T E G IC A C T IO N P L A N
                                                                                                 accessibility of
                                                                                                 content
                                                                                                                      2020-2025
                      Deliberative Dialogues &/or       Implement at least two, campus-          Participation #s;        RSS Diversity &
                      Equity and Social Justice         wide deliberative dialogues or           accessibility of
                                                                                                 Event Feedback;          Inclusion
                      Training Trainings                trainings annually in support of         content
                                                                                                 Changes in Practice      Committee,
                      Deliberative Dialogues &/or       Implement     at least on
                                                        engaged discourse      two, campus-      Participation #s;        RSS Diversity
                                                                                                                          Dean’s  Office,&
                      Equity and Social Justice         wide
                                                        contemporary topics relatedorto
                                                               deliberative  dialogues           Event Feedback;          Inclusion
                                                                                                                          FCTL
                      Training Trainings                trainings
                                                        issues of annually   in social
                                                                    equity and  support of       Changes in Practice      Committee,
                                                        engaged
                                                        justice.   discourse   on                                         Dean’s Office,
Enhancing Resources   Student Scholarships              contemporary
                                                        Create new studenttopicsscholarship
                                                                                 related to       3 new endowed           FCTL
                                                                                                                          Dean’s Office
(ER)                                                    issues  of equity  and  social
                                                        funds through external gifts              scholarships by 2024
                      External Gifts                    justice.
                                                        Increase external support for             $50,000 in new          RSS-
Enhancing Resources   Student Scholarships              Create
                                                        servicesnewandstudent   scholarship
                                                                        resources                3external
                                                                                                    new endowed
                                                                                                           support        Dean’s Office
                                                                                                                          Advancement
(ER)                                                    funds   through
                                                        throughout     RSSexternal gifts         scholarships by 2024
                      External Gifts
                      Grant Procurement                 Increase   external
                                                        Increase grant-based support   for for
                                                                                 support         $50,000
                                                                                                  $50,00 ininnew
                                                                                                              newgrant-   RSS-
                                                                                                                          RSS-ORSP
                                                        services  and   resources
                                                        programs and student-centered            external  support
                                                                                                  based support for       Advancement
                                                        throughout
                                                        initiatives. RSS                         student academic
                      Grant Procurement                 Increase grant-based support for         $50,00
                                                                                                 servicesin new grant-    RSS-ORSP
                                                        programs and student-centered            based support for
                                                        initiatives.                             student academic
                                                                                                 services

                                       Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                6

                                       Contact: Dr. Jason Bentley, Dean – (231) 591-2428 - jasonbentley@ferris.edu                                6
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