ROOMA - THE CHALLENGES AND REWARDS OF GOVERNING TE PAPA HONOURING THE PAST, WHILE LOOKING TO THE FUTURE - IOD NZ
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board AUG / SEP 2018 room Magazine of the Institute of Directors in New Zealand The challenges and rewards of governing Te Papa HONOURING THE PAST, WHILE LOOKING TO THE FUTURE.
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CONTENTS A note from the editor The Agenda The beautiful image on our cover this issue is courtesy of Te Papa. It was taken by Jo Moore at the opening weekend of Te Papa’s Toi Art exhibition. In this issue, Te Papa chair Evan Williams talks about AUGUST / SEPTEMBER 2018 the museum’s goal of honouring the past while looking to the future, and we feel INSIDE IoD 07 this photo captures that spirit. Former All Blacks captain David Kirk gets philosophical about duty and morals. 01 BoardRoom details Drawing on his philosophy degree from the University of Oxford, he explains 02 CEO letter why directors and business leaders need to go back to basics and rethink moral 03 UpFront frameworks if they want to build trust. 03 DirectorVacancies New Zealand Trade and Enterprise (NZTE) has contributed a piece on why 21 GLC Update companies that want to globalise need a global board. 41 Out and About Climate change is becoming top of DAVID KIRK / Rethinking mind for directors and other business moral frameworks in 43 Events leaders and it’s a topic we’re exploring order to build trust. in this issue. The New Zealand chief FEATURES executives of 60 organisations recently 11 formed the Climate Leaders Coalition, pledging to reduce emissions and to play 07 David Kirk gets philosophical a leading role in transitioning the country to a low emissions economy. Submissions also recently closed on the Zero Carbon 11 Te Papa chair Evan Williams talks museum governance Bill. The IoD put in a submission on this, something our Governance Leadership 15 Mahuki: Culture tech Centre (GLC) talks about in its GLC at the museum Update. Two of our national sponsors also tackle climate change this issue. 27 IoD Directors’ Fees MinterEllisonRuddWatts, which is a new Survey results national sponsor of the IoD, looks at three different types of climate change 29 Private equity governance risks for businesses, including physical TE PAPA / risks, economic transition risks and Governance 33 An angel at the board table liability risks. Meanwhile Marsh provides at the museum a practical approach to how companies 34 Developing future talent can build climate resilience and gain 35 Going global starts 29 a competitive edge. at the top We’re also pleased to be able to present findings from our recent IoD Directors’ Fees survey, and introduce 39 Mentoring for diversity the latest intake of mentees for our Mentoring for Diversity programme. FROM OUR PARTNERS Kate Geenty 17 The rising tide / BoardRoom editor MinterEllisonRuddWatts 19 Climate change resilience: The challenges ahead / Marsh PRIVATE EQUITY / Private equity investors’ 25 What’s currently top BoardRoom is the magazine of mind for your CEO? / of the Institute of Directors approach to governance KPMG in New Zealand iod.org.nz
BOARDROOM DETAILS boardroom SENIOR LEADERSHIP TEAM Chief Executive Officer BOARDROOM IS PLEASED TO ACKNOWLEDGE THE SUPPORT OF Kirsten Patterson BoardRoom is published six times NATIONAL PARTNERS a year by the Institute of Directors General Manager, Members Nikki Franklin in New Zealand (IoD) and is free to all members. Subscription for General Manager, Governance asb.co.nz Leadership Centre 0800 803 804 non-members is $155 per year. Felicity Caird BoardRoom is designed to inform General Manager, Corporate Services marsh.co.nz and stimulate discussion in the Chris Fox 0800 627 744 director community, but opinions General Manager, Brand, expressed do not reflect IoD Marketing and Communications NATIONAL CYBERSECURITY policy unless explicitly stated. Sophi Rose PARTNER Delivery Manager Robbie McDougall aurainfosec.com EDITOR Manager, Professional 04 894 3755 Kate Geenty Development +64 4 470 2647 Paul Gardner kate.geenty@iod.org.nz NATIONAL SPONSORS Please contact the editor for any advertising queries. COUNCIL 2017/18 Liz Coutts – President Alan Isaac – Vice President INSTITUTE OF DIRECTORS IN NEW ZEALAND (INC) Dr Helen Anderson – Wellington kpmg.co.nz Mezzanine Floor, 50 Customhouse Quay Des Hammond – Bay of Plenty 09 367 5800 PO Box 25253, Wellington 6146 Julia Hoare – Auckland New Zealand Jackie Lloyd – Wellington Tel: 04 499 0076 Simon Lockwood – Waikato Fax: 04 499 9488 Vincent Pooch – Canterbury minterellison.co.nz mail@iod.org.nz Geoff Thomas – Otago Southland 09 353 9700 iod.org.nz Clayton Wakefield – Auckland Sarah-Jane Weir – Nelson The Institute of Directors has staff based at the Marlborough National Office in Wellington, an office in Auckland PRODUCTION NOTES and eight branches. For National Office, phone Every effort has been made 04 499 0076. COMMERCIAL BOARD to guarantee the pages of Kirsten Patterson, Chair; this magazine are sustainably sourced and produced using Liz Coutts, Alan Isaac, paper that meets the environmental BOARDROOM IS PROUDLY DESIGNED BY standards shown below. Dr Alison Harrison BRANCH MANAGERS eightyone.co.nz For a full list of branch managers, 04 894 1856 see page 44. Cover image credit: Toi Art Opening Weekend Events and Programmes, 2018. Photograph by Jo Moore. Te Papa. When you have finished with this magazine, please recycle. BOARDROOM August/September 2018 1
CEO LETTER Malo e lelei Dame Margaret noted that a culture change of the magnitude envisaged by It was Mahatma Gandhi who said “a this review takes a long time to effect. nation’s culture resides in the hearts and She estimates it will take 10 years and The minds of its people”. But where does the notes the essential role that the board culture of a company reside? will play in ensuring the culture is One of the most requested sessions monitored, measured and reported culture for our leadership conferences each on if the momentum and priority is to year is ‘war stories’ or case studies of be maintained. governance ‘failures’ so we may learn from The transparent and public release change others’ mistakes. Yet it can be difficult of the report was a brave and courageous to find examples where people are able, move by the firm and has the opportunity or prepared, to speak about times when to have impacts beyond their own governance was hard, tricky, and where transformational culture change. things have not gone as intended. A recent Law Society survey revealed The recent release of the Independent that there are bullying and harassment Review of Russell McVeagh by Dame issues across the entire legal profession. Margaret Bazley is a glimpse into one of Just as people behave within a company these examples that we as a governance context, companies themselves also exist community cannot afford to waste. within an industry context. We would be Failings were found in the firm’s naïve to think that issues are restricted governance, structure, management, to one organisation or even one industry. policies, standards, and systems. The Good governance demands of us review references that the report “reflects that we are scanning across industries KIRSTEN PATTERSON the commitment to telling the story of for trends and messages that we should CEO, INSTITUTE OF DIRECTORS what happened and didn’t happen and adopt, or that could impact our own the dreams and disappointment of the organisations. people who have worked for the firm Gandhi not only gave us the well- in recent years.” known and often quoted “be the change The Bazley report speaks to you wish to see in the world,” but he independent review of governance also importantly expressed that “action structures, the tenure of board chair and expresses priorities”. board members, the role of the board It may be time to reflect if our actions chair, the role of the board in driving and questions as directors are expressing transformational culture change, the the priority of culture change that we all appointment of independent board wish to see. members, and the adequacy of board reports. The report also recommends Faka’apa’apa atu, that board committees and appointment processes be reviewed. All important and Kirsten (KP) relevant messages for many organisations beyond those just in the legal fraternity. BOARDROOM August/September 2018 2
UPFRONT UpFront Director Vacancies DirectorVacancies is a cost- APPOINTMENTS Douglas McKay, ONZM effective way to reach our extensive Chartered Member, has been appointed membership pool of director talent. George Adams to the board of Fletcher Building. We will list your vacancy until the Chartered Member, has been appointed application deadline closes or until to the board of Cavalier Corporation. you find a suitable candidate. Karen Price Contact us on 0800 846 369. Chartered Member, has been Barbara Chapman appointed as independent chair Unless otherwise stated, the following Chartered Member, has been appointed of The Learning Wave. positions will remain open until filled. to the board of Fletcher Building. HANSA PRODUCTS LTD Cathy Quinn, ONZM Role: Independent Director Mary Devine, ONZM Chartered Member, has been appointed Location: Hamilton Chartered Member, has been to the board of Fletcher Building. Closing date: 31 August appointed as an independent non-executive director of YHA NEW ZEALAND Hallenstein Glasson Holdings. Kevin Sceats Role: Board Member (Elected) Charted Member, has been appointed Location: National chair of New Zealand Certified Builders. Closing date: 7 September Abby Foote Chartered Member, has been SPORT NORTHLAND appointed as an independent Rowan Simpson Roles: Centrally-held list of Directors/ director of Freightways Ltd. Chartered Member, has been appointed Director Pool to the board of Sport New Zealand. Location: Auckland and Whangarei Diane Hallifax NEW ZEALAND AMERICAN FOOTBALL Member, has been appointed to the Denis Snelgar FEDERATION INC board of the Waikato Rugby Union. Chartered Member, has been appointed Role: Appointed Board Member non-executive chair of boutique project Location: Auckland management firm Pragmatix. Closing date: 31 August Mark Hamilton Member, has been appointed ARTSPACE AOTEAROA TRUST NZ to the board of Freshpork. Aaron Snodgrass Role: Trustees Chartered Member, has been appointed Location: Auckland chair of the Dilworth Trust board. Wendie Harvey AUCKLAND TRANSPORT Member, has been appointed Role: Independent Director to the Fire and Emergency Anne Urlwin Location: Auckland New Zealand board. Chartered Fellow, has been appointed Closing date: 23 September to the board of Tilt Renewables. REGIONAL FACILITIES AUCKLAND Malcolm Inglis Role: Independent Director Chartered Member, has been Location: Auckland appointed to the Fire and Closing date: 23 September Emergency New Zealand board. BOARDROOM August/September 2018 3
UPFRONT MINTERELLISONRUDDWATTS A NEW NATIONAL SPONSOR MinterEllisonRuddWatts and the Institute of Directors leadership papers on governance, providing strategic advice (IoD) are proud to announce a new partnership that will to boards and holding leading governance symposiums. further support the growth and expertise of New Zealand’s The national law firm’s Chair, Lloyd Kavanagh, says, governance community. “We understand the importance of strong governance to “We are delighted to announce MinterEllisonRuddWatts maximise opportunities and minimise risks to achieve the as an IoD national sponsor,” says IoD Chief Executive Kirsten very best business outcomes. Patterson. “As a full service law firm MinterEllisonRuddWatts “Our legal expertise and commerciality of our advice has a wealth of experience across a number of sectors complement the great work the IoD does to support New including energy and resources, infrastructure, government, Zealand’s business community, making our new partnership health, banking and financial services, managed funds and a natural fit. We are delighted to be working alongside the technology. We look forward working with the team there IoD to create better business for New Zealand through to provide thought leadership and insight and create events better governance.” and opportunities that build knowledge for our members.” MinterEllisonRuddWatts joins ASB, Aura, Marsh and MinterEllisonRuddWatts has long championed good KPMG as national partners or national sponsors of the IoD. governance in New Zealand, including publishing thought Q: Who authorises director fees? The board can authorise director fees in certain circumstances (see s 161 of the Companies Act 1993). However, a company’s constitution may provide that fees must be sanctioned by shareholders. NZX listed companies must obtain shareholder approval by ordinary resolution for increases in the director fees pool. MĀORI GOVERNANCE TRAINING Iwi governance training courses developed Feedback from earlier TPK/IoD by the Institute of Directors (IoD) and Te governance programmes has indicated Puni Kōkiri (TPK) are running again over that the knowledge and experience the coming months to November. shared is highly effective for iwi boards Our three-day Ngā Pae Hihiri (Māori in achieving their outcomes. governance) training programme will be The first course took place in Wairoa in delivered to 12 boards across the country. mid-July. IoD’s Delivery Manager, Robbie Up to 20 trustees will attend each course. McDougall and Professional Development Ngā Pae Hihiri aims to enhance and Manager, Paul Gardner, travelled to Wairoa deepen iwi governance capability and for a pōwhiri to mark the occasion. contribute to long-term iwi success. In picture above: (left to right) Robbie McDougall, course facilitator Susan Huria, kaumātua Hemana Eruera, TPK representative Kemara Keelan, Hera Koia, Paul Gardner. BOARDROOM August/September 2018 4
UPFRONT IoD approaching its 30th Next year will mark 30 years since the Institute of Directors in New Zealand Inc was registered as an incorporated society. Until 1989, the IoD operated in New Zealand as a division of the IoD UK. As we get ready to mark the milestone, we’re getting nostalgic, with a look at some BoardRooms from the past. DirectorRem Attract, motivate and retain the best board members by ensuring the right level of director remuneration using our tailored benchmarking services. Call 0800 846 369 iod.org.nz/DirectorRem boardservices@iod.org.nz Brought to you by BOARDROOM August/September 2018 5
Smarter partnering. Calder Stewart and Hoyts on-site at EntX. When Hoyts sought an end to end development partner in Christchurch we jumped at the opportunity. Set to open in Spring 2018, EntX will be home to a stunning seven-cinema experience with 18 eateries for locals and visitors to enjoy in the heart of the CBD. For the full development story visit entx.co.nz Call (03) 338 0013 or visit calderstewart.co.nz
FEATURE Former All Black captain and current chair of several NZX and ASX- listed companies, David Kirk, gets philosophical about duty and morals. Drawing on his philosophy degree I t is not usual to talk about moral duties when discussing directors’ responsibilities but David Kirk says when it comes to building trust the concept of moral duty is an important The All Blacks, Kirk says, need trust to function. “You have to trust other people to do the right things at the right time. Props trust that locks will push in the scrum, locks trust props will lift them from the University of Oxford, he consideration. He also says the All Blacks in the lineouts. You have to trust the tells Kate Geenty why directors and culture, the most powerful culture he has coach’s selection decisions, defence lines business leaders need to go back to ever been a part of, is grounded in duty. have to trust each other. There can be basics and rethink moral frameworks Kirk is based on the other side of no team cohesion without trust. The All if they want to build trust. the Tasman these days, where he is a Blacks have to trust each other and that co-founder and partner of the ASX-listed trusting behaviour builds trustworthiness growth-stage information technology in each member of the team.” investment fund Bailador. He’s still very connected to New Zealand, though, WHEN TRUST DISAPPEARS coming back every few weeks in his roles as chair of listed companies Kathmandu Trust is in short supply in the Australian and Trade Me. business landscape at the moment. Although he has had a long and The Royal Commission into Misconduct distinguished career, which includes in the Banking, Superannuation and working as a doctor, a political advisor Financial Services Industry has uncovered and CEO of Fairfax Media in Australia, for multiple instances of misconduct and many New Zealanders Kirk will always be toxic cultures. The fallout from the the fresh-faced captain of the All Blacks, Commission has already seen AMP’s holding the inaugural Rugby World Cup chair step down, alongside several board aloft in 1987. members. The ripples are also being felt in Kirk says his time in the All Blacks industries outside the scope of the inquiry. instilled in him valuable lessons about the “Directors are wrestling with this,” Kirk importance of duty and trust. “If you think says. “How can we build a trustworthy about the All Blacks, all we ever did was culture? What will cause people to start try and exercise our duty – our duty to the to trust institutions again?” All Black legacy, our duty to win the game, While the Commission is likely to our duty to our teammates, our duty to lead to some practical changes in the New Zealand and finally our duty to do way Australian businesses operate, Kirk the best for ourselves and to realise our says this will not necessarily affect the own potential as rugby players and a team. fundamentals that caused things to Being an All Black is all about duty, and go wrong in the first place. He thinks it’s not for everyone.” directors and other business leaders need Alongside duty, the second crucial part to reflect on the importance of the ethical of the All Blacks’ culture was trust. Kirk basis of trust, or nothing will really change. notes there are many academic studies “If we are to rebuild trust in politicians, that show a strong correlation between company directors, priests and all sorts people who are prepared to trust other of institutions that have lost the trust of people and their own trustworthiness. people, we need to understand that trust “If you’re a trusting person, and trust others is built by moral conduct not pragmatic to do the right thing by you, then you’re or even winning conduct,” Kirk says. much more likely to be the type of person A man with many feathers in his cap, other people can place their trust in.” Kirk isn’t talking flippantly about moral >> 01: David Kirk with the Rugby World Cup 1987. BOARDROOM August/September 2018 8
FEATURE Props trust that locks frameworks; it’s a subject he’s familiar has retained the trust of many Americans with. After retiring from international because he has tried to keep his promises, will push in the scrum, rugby after the 1987 World Cup, he took that is, he has done his duty by the voters locks trust props will lift up a Rhodes Scholarship at the University who voted for him. He has set out to build of Oxford, where he gained a degree in the wall, change trade agreements, make them in the lineouts. Philosophy, Politics and Economics. Kirk the Europeans pay more for their own You have to trust draws on this academic knowledge of philosophy as he talks about different defence and so on. Whether you like the policies or not, his sticking to them after the coach’s selection moral frameworks and how they influence the election has made him trustworthy the development of trust. He notes there for his base.” decisions, defence lines are two broad frameworks governing Kirk says consequentialism as a moral have to trust each other. moral behaviour. Consequentialism is the moral framework does not instil trust any more. “For many people outcomes are too open There can be no team framework that most of the business to manipulation and varied interpretation. and political world has followed for a Businesses need to think more carefully cohesion without trust. long time. Under this framework, the right about communicating a duties-based David Kirk thing to do is based on the outcome of moral framework. Boards need to be clear your actions. “Which in many contexts that whatever the outcome, some duties makes a lot of sense, because if you look are inviolable.” at the outcome, and the outcome is good, Kirk says, “Unless we are prepared to then you must have done the right thing take a pretty rigid approach to a duties- people think,” Kirk says. based moral framework, we’re not going But he gives an example of how to get ourselves out of this massive utilitarianism, the consequentialist moral trust deficit.” theory that says the right action is the action that produces the greatest good DOES DISCLOSURE LEAD TO for the greatest number, has undermined TRANSPARENCY? trust. “Globalisation has meant that what is good for the world economy in One of the ways regulators and politicians aggregate is often not good for particular have tried to improve trust in institutions people in particular countries. Decisions has been to demand more disclosure. that produce the greatest good for the They have turned to paperwork in a bid greatest number undermine the trust of to create trust, requiring more and more the people who do not see the benefits disclosure from business. But Kirk says of the decisions.” more disclosure does not equal greater “Free trade is a good example of this. transparency. He says while disclosure It’s inarguable that trade increases the helps to some extent, after a certain net economic wealth of trading nations. point it can do more harm than good. But the benefits of trade are not evenly “Take remuneration for senior executives,” distributed. In the USA the technologists he says. “Detailed disclosure has resulted in Silicon Valley are huge winners, the in the exact opposite of what proponents steel makers in Pittsburgh are big losers.” of disclosure wanted. Disclosure has The second moral framework Kirk caused salaries to go up, not down. Boards references is Kant’s theory that the right never go to chief executives who are at action is the action that fulfils your moral the top of pay bands and say ‘Oh, it looks duty. In this theory it doesn’t matter what like you’re being overpaid, you’ll have the outcome of the action is; so long as to go down’, that doesn’t happen. It all it fulfils a moral duty then it is the right gets benchmarked up, nothing gets thing to do. Kirk notes, “Donald Trump ratcheted down.” BOARDROOM August/September 2018 9
FEATURE In Australia, banks already face hefty disclosure requirements, but that hasn’t stopped the bad behaviour that is being highlighted by the Royal Commission. “There’s a stupendous amount of information banks have to give to their boards and their regulators. There’s just no way in the world that all of that increasing disclosure has resulted in increasing transparency. It just overwhelms regulators and befuddles boards. Instead of directors being able to focus on say, 50 pages of reading that is actually important, they have to wade through 500 pages, 450 pages of which are merely disclosure for the sake of it.” THEORIES IN PRACTICE Kirk admits that until recently he has approached trust and morals in “much the same context as I suspect most other board directors have been thinking about it. ‘Think about what the right outcome looks like and do what will deliver that’.” However he now believes, while that’s still an important way to think, it’s probably not enough to build and maintain trust. “As directors we need to be more explicit about what we understand our duties to be and always act according to them.” The next step is working out how to put these theories into practice. 01 “I don’t think it’s impractical to talk about ethical theories in the context of business management and board directorship. Maybe the Institute of Directors should mandate a course in moral philosophy for directors”, he laughs. 01: David Kirk, present day. 02: David Kirk holding the Rugby World Cup 1987. 02 BOARDROOM August/September 2018 10
Governance at the museum As the Museum of New Zealand Te Papa Tongarewa celebrates its 20th anniversary, Kate Geenty talks to its chair Evan Williams about the challenges and rewards of governing the national museum, which included blurring some governance lines to guide the institution through tough times. 01 Toi Art entrance, 2018. Photograph by Kate Whitley. Te Papa.
FEATURE 02 W hen Evan Williams first became the chair of Te Papa’s board in 2013, he admits he was much more hands-on than is usual for a governance role. It was a tough time for “[Weta Workshops founder] Richard [Taylor] and I sat and looked at each other across a room in July 2013 and knew that we had to open on Anzac Day in 2014. We didn’t have any designs, we had a concept CHALLENGES AND REWARDS OF MUSEUM GOVERNANCE While the Gallipoli exhibition was a triumph, it isn’t always straightforward to define the museum, which was facing an annual only. Essentially we made a schoolboy success in a museum environment. deficit of up to $14 million after two loss- pact. We said, ‘We are going to honour the As well as weighing up the commercial making exhibitions and a turbulent time. memories of the men who died and their considerations needed to ensure Te Papa Te Papa’s chief executive resigned, and families, in a manner that they would be remains financially viable, its directors Williams was effectively in the hot seat really proud of’. We walked a really fine also have to take into account cultural, until a replacement was found. line of not glorifying war, not shying away scientific and public service concerns. “I got brought on originally because from the horrors and reality of war, not “They don’t always sit in the same box there was a clear set of signals that there making it into some romanticised love and they don’t always point in the same was an issue, and I sorted that issue out,” story, and helping people to understand direction,” Williams says. Williams says. “But in order to do that I what it was like to be there. That’s what In business terms, Te Papa is no had to dive very deeply, roll my sleeves up those big figures were designed to do. minnow, with nearly $2 billion in assets. and actually get personally involved. This They were designed to produce an Economic studies show it drives a large walked past all the normal governance/ emotional connection.” proportion of Wellington’s tourism, executive distinctions, but it had to The Gallipoli exhibition went on to contributing around $100 million a year happen at that point.” become Te Papa’s most popular ever, net GDP to the capital. Te Papa has an Williams describes this first phase with more than two million visitors. More operating business of around $64 million of his term as a time of reconstruction, than 90 per cent of people who visited it and has to earn around half of that itself, reorganisation and financial discipline, said their view of war had fundamentally through things like ticketing, events as the board clawed back the deficit to changed as a result of seeing the exhibition. and conferences, retail merchandising $8.7 million, and stabilised the museum. and exhibitions. >> One of the projects which Williams was deeply involved with during this period was the Gallipoli: The scale of our LEGISLATION war exhibition, a collaboration with Weta Workshops. The project took just nine Te Papa was established by the Museum of New Zealand Te Papa Tongarewa Act months to complete – a mammoth effort in July 1992. Under the act Te Papa is mandated to provide a forum in which the considering exhibitions of that size would nation may present, explore, and preserve both the heritage of its cultures and typically take years. knowledge of the natural environment in order to better: understand and treasure the past enrich the present, and meet the challenges of the future. 01: Evan Williams, Chair of Te Papa, 2018. Photograph by Michael O’Neill. Te Papa. Source: Te Papa’s Statement of Intent, 2017–2022 02: Visitor at Gallipoli Opening, 2016. Photograph by Kate Whitley. Te Papa. BOARDROOM August/September 2018 12
FEATURE From a cultural standpoint, Williams BOARD COMPOSITION CONTROVERSY AND CRITICISM describes Te Papa as a bicultural institution with a multi-cultural mandate, Museum governance requires a diverse Te Papa has occasionally attracted which makes it unique in terms of skill set to be able to balance the mix controversy in the 20 years it has been global museum practice. He says it also of commerce and culture. In his time as around, copping criticism about issues combines a number of museums in one Te Papa chair, Williams has worked with ranging from the shape and size of – a national art gallery, a natural history three different government ministers to its building, through to accusations and science museum, an ethnographic build what he calls a portfolio board. Te of dumbing down exhibition and museum, and a history museum. Papa’s board has an even gender split, content choices. “It’s a very rich and rewarding something Williams says he has actively Williams says while some of that environment, but you do find you get driven, and there’s also a diversity of criticism has been valid, some hasn’t. into these multi-faceted issues where skills and experience. “If you think about “Te Papa has mis-stepped here and there, you can’t simply say ‘well, we’re going to governance, it represents a multiplicity but it’s always been in sensitive areas. sell x number of that product which will of people, multiple people from multiple In the arts it’s very unusual for people to bring in so many dollars, and it costs z to backgrounds, who have different agree, especially if you are at the forefront make, and the result is this.’ All businesses experiences to offer, and in this job, of things.” have complex pieces around them, but people who can bring experiences Te Papa isn’t shying away from this one happens to have some very, of different cultures.” potential controversy in the future, and very intangible values that are very hard Williams says Te Papa’s board is currently working on a project that to measure but are actually almost the members need to be able to have a view Williams says will provide a safe place strongest drivers to the value that the on national issues over many subjects, for difficult conversations. “That concept museum delivers.” deal with complex specialist areas in a is in itself highly controversial. It will be real way, and make choices. “Creating an conversations, and not debates, and not effective governance culture and holding with politicians. People will talk about 20 YEARS OF TE PAPA the organisation to account requires difficult issues, the ones we don’t talk BY THE NUMBERS bold choices, often within conflicting about calmly as a country.” strategies. What is not done is usually Williams can’t go into details about the 170 exhibitions have opened harder to define than what is done. content or timeline for these discussions, The debate and discussions within the but says planning is well underway. 1,580 works of art have been board, senior management and specialist Providing a forum for ideas and treated by conservators staff is rich, complex and value-laden. discussions is just one of the ways 700 scientific expeditions With such questions on the table Te Papa is meeting its mandate of governance is exciting and demanding. “understanding the past, enriching the 1.3 million shakes of the From my perspective the single biggest present, and meeting the challenges of the earthquake house contribution to the future of Te Papa at future”, which is outlined in the Museum of a governance level has been the quality, New Zealand Te Papa Tongarewa Act 1992 3,500 children have been lost diversity and reach of the board members (see box on previous page). Education is (and found) at the museum with whom I have been privileged to serve.” another. Hīnātore is an education project Williams likes working with directors that the museum is rolling out in schools who aren’t afraid to ask questions and throughout the country, in conjunction push boundaries. “As a chair my briefing with the Ministry of Education. Drawing on to incoming board members starts with Te Papa’s digital and traditional resources, exactly the same statement, which is: Hīnātore uses culture to turbo-charge ‘My favourite questions start with the learning, says Williams. “The way I put it, words ‘this might sound like a dumb as a non-specialist, is if you have someone, question, but…’. When I chair I really say a young teenage Māori boy who is encourage people to venture out of their not interested in maths, and you expose comfort zone and not stay safe. You have him to the learnings of his ancestors with to be able to say ‘I’m sorry but I don’t navigation and waka, and he can see understand this, could you run that one digital footage of some carefully curated by me again?’ Invariably those kinds things from travelling waka from the of questions uncover an issue.” day, as well as some actual taonga, the chances of that teenager scoring 60 or 70 per cent in maths instead of 20 are quite high. What we’ve found is these cultural approaches to education motivate people really, really strongly.” 01 BOARDROOM August/September 2018 13
FEATURE EXPANDING THE REACH TE PAPA’S MOST POPULAR PAID EXHIBITIONS The national museum is looking to extend its physical footprint beyond the Exhibition Dates Visitor numbers initially somewhat controversial edifice that has graced Wellington’s waterfront Lord of the Rings 19 Dec 2002–21 Apr 2003 219,539 for the past 20 years. Planning is well underway to open new premises in Monet and the 14 Feb 2009–17 May 2009 152,094 Manukau, Auckland. Impressionists Williams says this project will take the interactivity that is a hallmark of its Whales Tohora 1 Dec 2007–10 May 2008 140,207 Wellington base and build on it. “It’s what we call the platform for participation. The Bug Lab 10 Dec 2016–17 Apr 2017 137,741 audience, the community, curates or co- curates what we do.” Te Papa is looking to Dreamworks 12 Dec 2015–28 March 2016 135,107 put a funding case to the Government for Source: Te Papa. NB: Gallipoli: The scale of our war is the most popular exhibition the Auckland project within the next year. in Te Papa’s history but is free to visit. Williams’s term as chair will end next year. He expects Te Papa to continue to innovate and develop, keeping an eye on the future, as much as the past. “One of the things that has been fantastic to watch is just the pace at which the organisation is moving. People associate museums with slow and steady; it’s not true at all, not at this place. These guys move with lightning speed.” He says the most exciting opportunities for the future of Te Papa lie in continued research within the natural history collections, contributing to new developments in science, pushing further into community and formal education at a national level, and standing out as a guardian of cultural and religious 02 tolerance in New Zealand. “I think the next period of Te Papa’s development will be even more exciting than the last.” FACT BOX Te Papa opened on 14 February, 1998 When I chair I really Its busiest day was opening day, encourage people to with 35,000 visitors venture out of their 03 There have been more than comfort zone and 28 million visitors to the museum over the past 20 years not stay safe. Te Papa receives around $30 million a year in Crown funding, and earns about the same again from non- Crown sources including commercial 01: Child with headphones at Toi Art, 2018. Photograph by Jo Moore. Te Papa. enterprises (corporate functions, 02: Toi Art visitors view t by Rebecca Baumann, food and retail outlets, car parking, 2018. Photograph by Jo Moore. Te Papa. museum tours); exhibition revenue, 03: Visitor views Indra’s Bow by Tiffany Singh, 2018. Photograph by Jo Moore. Te Papa. grants, and investments; and 04: Toi Art spatial view of build design, donations and sponsors. 2018. Photograph by Kate Whitley. Te Papa. 04 BOARDROOM August/September 2018 14
FEATURE Culture tech at Te Papa Culture meets technology at Te Papa’s innovation accelerator, Mahuki. The museum’s tech hub aims to help digital entrepreneurs develop business ideas for the culture, heritage and education sectors. 01 T e Papa chair Evan Williams CULTURE AND COMMERCE information. For this reason, we need to says Mahuki is an example of include the voices of our communities, the museum pushing the boat Museums are complex and sizable enable conversations and sharing, and out into unchartered waters businesses, so would-be innovators provide places where audience-generated – mixing traditional museum skill-sets and entrepreneurs need to display content can sit alongside more traditional with high-tech specialists, innovators commercial savviness. “We are actually and authoritative narratives,” Te Hau says. and entrepreneurs. Mahuki has its own a big business, so we are interested in Since its inception more than two advisory board, which includes former enterprise solutions that will help us run years ago, ideas developed within Mahuki Te Papa Chief Executive Rick Ellis, our business more efficiently. We are very include virtual reality tours of artists’ and Te Papa board member, Fran Wilde. interested in data, insights, analytics and studios, digital treasure hunts and “Te Papa has been able to maintain ideas around that,” says Mahuki General animated portraits of historical characters direction and discipline in a governance Manager, Tui Te Hau. that come to life to tell their stories. sense while letting the organisation But the business aspect is just one explore uncharted water. Overall risk of the considerations Mahuki takes into THE PROCESS control lies with Te Papa and the dual account when choosing participants for structure has allowed Te Papa to take the programme, with cultural and social To apply for Mahuki, teams go through risks in a controlled fashion but create drivers equally important. a selection process that starts with an new knowledge and skills and absorb “We are all about being a world- online application, followed by interviews, those into the main board,” says Williams. leading accelerator and producing great and finally an invitation to join the commercial outcomes, but at the same programme. time, we’re interested in a much wider Te Hau says it’s important to Te Papa range of results, in social enterprise and that the teams taking part reflect the ideas that actually empower communities, community. “We’ve grown Māori and and create prosperity through cultural Pacific participation in Mahuki from about opportunities,” Te Hau says. 7 per cent to 41 per cent over the past two Mahuki looks for ideas that can help years,” says Te Hau. “We are a mainstream Te Papa grow and retain its audience, programme but we’ve managed to achieve and tell New Zealand’s stories in new and really great results in terms of diversity.” exciting ways, including through the use Mahuki provides $20,000 in financial of emerging technology such as virtual assistance to teams that go through reality, holograms, gaming, gamification the programme. The teams also get a and animatronics. four-month residency at the Mahuki hub “Contemporary audiences want to be in Te Papa, which gives them full access empowered to contribute to their national to the museum’s resources, experts and story, rather than simply being served networks. “For the entrepreneurs we have BOARDROOM August/September 2018 15
FEATURE Challenges How can culture and heritage institutions: Mahuki is create a more multi-lingual experience encourage and inspire life-long looking to solve for visitors? improve the navigation experience learning for different age and community groups? for visitors? streamline their venue hire and event management systems? create more opportunities for dialogue between visitors, staff or curators? create better staff inductions and learning opportunities for staff? create a more inclusive experience for visitors with cognitive, developmental, better track their collections and intellectual, mental, physical, or sensory objects without having to individually accessibility needs? tag them? enable more New Zealanders to improve operational practices to have participate in important and difficult a better environmental impact? conversations with galleries, libraries, archives and museums, such as invent sustainable solutions that care discussions about post-Treaty for the natural environment? settlements? Source: Mahuki.org content. We are digitising our collection Mahuki’s start-up teams access to INCO’s items and we need stories told,” Te Hau Jump Seat Express Programme – where says. “We have this great content teams can have a one-week learning that those technologists can use for expedition to explore new avenues for their stories.” growth in a foreign market. At the end of the programme, Mahuki Access to these global networks hosts an event where participating teams was one of the things that attracted can showcase their work to potential recent Mahuki alumni Collaborate to investors and customers. the programme. An all-women team, Te Papa also has the option to take Collaborate is creating a volunteer- 02 equity in the teams. “We don’t do that matching programme, which aims lightly,” says Te Hau. “What it means is to streamline the process of finding Te Papa has skin in the game and and screening skilled volunteers and hopefully those teams go on to do really connecting them with community well and we benefit from that and can organisations and not-for-profits. “They reinvest back into the museum.” could have gone to a number of different places but their interest in coming to GLOBAL NETWORK Mahuki was that museums around the world can have anywhere up to 2000 As well as giving access to Te Papa’s to 3000 volunteers on their database, resources, the programme also hooks so in that case it’s a really great platform participants into the global GLAM for them to launch from,” Te Hau says. (galleries, libraries, archives and “And who doesn’t want to have Te Papa museums) network. Te Hau says or the Smithsonian or the Louvre as Te Papa has a strong global reputation, your customer?” and through this network there’s not a Te Hau says Mahuki was the world’s market in the world it can’t reach. “At 1.8 first culture accelerator, but since its million visitors per annum, Te Papa is very inception other museums have set up 03 sizable on the international stage, and it their own incubation programmes. “What 01: Mahuki showcase dinner, 2016. provides really interesting opportunities we’re seeing now is a growing network Photograph by Michael O’Neill. Te Papa. for entrepreneurs and innovators.” of cultural institutions setting up similar 02: Mahuki visits Hīnātore Learning Lab, 2017. Mahuki has also signed up to the INCO types of programmes, so that provides Photograph by Te Papa. 03: Tui Te Hau at Mahuki showcase dinner, 2016. network, a French non-profit organisation all sorts of amazing opportunities in the Photograph by Michael O’Neill. Te Papa. with a global network to help social and future for us to link up.” environmental start-ups. This gives BOARDROOM August/September 2018 16
CONTRIBUTION BY MINTERELLISONRUDDWATTS The rising tide Lloyd Kavanagh, Chair of MinterEllisonRuddWatts assesses the risks and implications of climate change on business models and assets. PHYSICAL RISKS ECONOMIC TRANSITION RISKS LLOYD KAVANAGH CHAIR OF MINTERELLISONRUDDWATTS Physical risks are the issues we think of More subtle, but broader, are the economic first. Several are helpfully listed on the transition risks as regulations and market Ministry for the Environment’s website. forces respond to the threat of climate A They include higher temperatures, more change. These are not yet as widely wave of consciousness of the extreme weather, rain-pattern changes, discussed, even though they arise whether global impact of climate change and rising sea levels. or not the physical risks eventuate. has inundated directors. But some Farming and horticulture are obvious are still coming to terms with the financial sectors impacted in New Zealand. As New regulation implications for their own businesses. the climate shifts, so do viable land uses. Our new Government has flagged the One of the fundamental duties of Tourism may also be affected, as seasonal priority they will be giving climate change, directors is to exercise the care, diligence weather patterns shift and biodiversity which will result in regulatory change. and skill that a reasonable person would is impacted. They have already ruled out new exercise in the same circumstances. This But there are broader impacts – for permits for offshore oil and gas involves actively considering three types example, flooding on property portfolios exploration, and announced fuel-tax of climate change risks on businesses: or supply-chain networks. New Zealand increases. The Zero Carbon Bill is has the seventh largest coastline in the currently being drafted, after more physical risks world, with much of our infrastructure than 10,000 submissions were received. on the coast or rivers. It may be in force as early as April 2019. economic transition risks, and The implications also flow through to Regulatory measures need not all be liability risks. lenders and insurers who have exposure negative, as there could be significant to other business in the front line, and carrots in the form of subsidies for clean This is not about whether one thinks therefore the availability of finance and tech and revenue from the Emissions climate change is a moral responsibility, or insurance in future may be affected. Trading Scheme. But there are likely to whether it is caused by human activity; it is Addressing these risks involves be some sanctions. about the commercial and financial impact. reviewing business models, assets and While obligations are yet to be clarified, supply chains to understand where there it’s important for directors to think about is exposure to physical risks of climate their businesses’ carbon footprints, and the change and potential for damage to assets. impact of new regimes on the bottom line. BOARDROOM August/September 2018 17
CONTRIBUTION BY MINTERELLISONRUDDWATTS Investor and consumer reaction LIABILITY RISKS SO WHAT TO DO? Economic transition risk also flows from the reactions of investors and consumers. Internationally there are cases using the For directors, it doesn’t necessarily mean An example is the New Zealand Super courts as a way to hold central and local elevating climate-related issues to the top Fund reallocating close to a billion dollars governments accountable for climate of the priority list. However, it does mean away from companies with high exposure impacts. Groups are also looking at being explicit that climate change is being to emissions and reserves, into lower-risk whether individual companies may have considered to see if it is likely to have companies, to ensure its portfolio is more liability for their environmental impact material and financial implications. resilient to climate change risks. The or failure to adequately disclose risks Directors can ask their management New Zealand Super Fund is open about to investors or customers. teams for reports on implications of its motivation – it does not yet think the In Australia recently, ecology graduate climate change for their business model market has fully priced the impact of Mark McVeigh filed a claim in the Federal and assets in board meetings. Scenario climate change. Court against his superannuation scheme planning is useful, as it highlights the Consumers are also asking questions provider REST for failing to disclose its consequences of climate change on the about the carbon footprint of the goods strategies to deal with climate-related business are being considered as events and services they buy, with Tesco risks – the case is yet to be heard. unfold. Scrutiny of risks and opportunities labelling its milk since 2009. Liability risk could also be personal. is key, as well as both management and But the transition towards a greener In a widely published 2016 memorandum, disclosure. economy isn’t all downside risk – there leading NSW barrister Noel Hutley are also opportunities for agile and SC argued that Australian company well-placed businesses. For example, directors who fail to consider and disclose Climate change risks there is opportunity to promote New foreseeable climate-related risks could for business Zealand as an international leader in low- be held personally liable for breaching emission production of export goods and their duties under the Corporations Act. services. We are already seeing television Hutley warned that it is “only a matter advertisements promoting the benefits of of time” before Australia sees litigation 01 Physical risks paper from sustainable forests processed against a director. Additionally, regulators using geothermal power, and of electric from ASX to APRA and ASIC have all vehicles powered by New Zealand’s high emphasised that climate change presents proportion of hydro-electric generation. financial risks, rather than ‘ethical’ or ‘environmental’ risks. Stranded assets and business models In New Zealand, regulators have not Changes of this magnitude will shift the yet been so vocal, but the issue is coming. 02 Economic value of assets and of businesses. A 2015 Section 137 of the Companies Act sets out transition risks study published in Nature estimated an equivalent duty to the Corporations a third of oil global reserves, half of gas Act, requiring directors to exercise care, reserves and more than 80 per cent of diligence and skill. Though this is a duty known coal reserves would remain unused owed to the company, shareholders can if targets under the Paris Agreement are bring derivative actions for the company. met. The value of companies that extract, Failure to comply with disclosure 03 Liability risks distribute, or rely heavily on fossil fuels requirements is also a risk. For listed could drop when this risk is priced in. companies, they include NZX Listing On the flip-side, businesses with Rules for non-financial disclosure of renewable energy sources may become environmental, economic and social more valuable. Some New Zealand sustainability risks. Inadequate disclosure businesses are moving to clean energy of risk under the Financial Markets to avoid having stranded assets. For Conduct Act when issuing financial example, Z Energy has rolled out seven products may also bring responsibility Lloyd Kavanagh leads MinterEllisonRuddWatts’ fast-charge electric vehicle charging for companies and directors. financial services practice, and is a commentator stations at sites in Auckland, Turangi, on key governance issues. In December 2017, Wellington and Christchurch, and Ports of Ports of Auckland he presented at the Tokyo UNEPFI Regional Roundtable for Sustainable Finance in Asia Auckland is planning to be New Zealand’s first zero emission port by 2040. is planning to be Pacific on Investors Duties and Obligations to Integrate ESG Issues. A key responsibility of directors is to New Zealand’s first require their businesses to re-evaluate operations to assess the impact of changes. zero emission port by 2040. BOARDROOM August/September 2018 18
The challenges ahead Steve Walsh, Chief Client Officer, Marsh, looks at what boards can do to build climate resilience and use climate change scenario analysis. T he issue of climate change is becoming more prominent on the boardroom agenda. In fact, 35 per cent of those surveyed in our recent Directors’ Risk Survey report said Initiatives such as the 2018 Paris Agreement on climate change have drawn even more attention to this issue, with more than 190 countries indicating their commitment to limiting the rise in global Further, it is widely accepted that corporate risk profiles are changing under environmentally driven pressures, and three associated trends have arisen: that environmental issues/climate change average temperatures to less than 1. The growth of responsible investing would have a potential impact on their two degrees. has led investors and credit-rating business in the next 24 months. As businesses globally look to address agencies to focus on companies’ This finding aligns with the immediate and rising climate-related exposure to climate change impacts. World Economic Forum’s Global Risks pressures, it is acknowledged that Report 2018, which ranks climate proactive and forward-thinking companies 2. Growing requirements for disclosure and environment-related threats as that look to build climate resilience will be on sustainable practices. the most likely and most damaging those that gain a competitive edge. It is 3. Shifting customer preferences over the next decade. imperative that companies move from cascading through B2B and B2C a primarily defensive corporate and social supply chains. responsibility (CSR) focus to an offense- oriented mind set, which embeds climate- In June 2017, the TaskForce on Climate- related risks, their financial impact(s) and related Financial Disclosures (TCFD) opportunities in the company’s strategy released a report which focused on the and operations. accelerating needs for financial disclosure. Some of the challenges ahead are The recommendations of the TCFD in the form of understanding: identified four areas for adoption: the impact of climate change on your governance company’s financial performance strategy the framework for financial disclosures risk management how to generally report on climate risk issues. metrics and targets. These are detailed further in graphic 1. Steve Walsh BOARDROOM August/September 2018 19
CONTRIBUTION BY MARSH BREAKING DOWN SILOS Determining the best approach to modelling the financial impact of climate Graphic 1: Core elements of Managing climate risk cannot be the sole scenarios and mapping a pathway for the TCFD recommendations responsibility of an individual or group incorporating climate risk into future within an organisation. planning can be a daunting process, but Research by the MMC Global Risk reference back to the TCFD report will Center flagged disconnects between be helpful to you. Governance corporate finance modelling/risk Organisations first need to determine management and corporate sustainability which climate scenarios are best suited for departments. Their research showed understanding their risks. They must then Strategy how climate risk assessments can be translate climate economic scenarios into significantly impacted by a lack of clarity meaningful financial terms. Risk around defining the risks and on which Next, scenario analysis should be management function ‘owns’ them. integrated into existing risk reporting, Most organisations know how to again raising the question of processes. Metrics and mitigate conventional risks, which can be For example: is scenario planning for targets relatively easily isolated and addressed climate change integrated with other with standard risk-management corporate scenarios’ planning? Who approaches. The problem lies when it should lead this analysis? And what is comes to complex risks embedded in the language of scenario planning for interconnected systems, such as those climate change? The organisation’s governance related to climate risks and the changes Finally, organisations need to describe around climate-related risks associated with a transition to a low- how top-down scenario impacts link to and opportunities carbon economy. Standard approaches future business performance, mapping The actual and potential simply don’t work in instances such out direct and quantifiable impacts. impacts of climate-related as this. risks and opportunities on the organisation’s businesses, Short-term and limited climate risk INCREASING RESILIENCE strategy, and financial planning analyses will not be sufficient to provide IS FUNDAMENTAL organisations, investors and other The processes used by the stakeholders with a mid- or long-term As directors and leaders begin to organisation to identify, assess, and manage climate-related risks view of the potential direct physical, examine how climate change is affecting financial and transitional impacts of their organisation, the critical need to The metrics and targets climate opportunities and risks. increase climate resilience as a business used to assess and manage Broad ownership and understanding fundamental is evident. relevant climate-related risks and opportunities of climate risks and opportunities and the Those who can successfully identify financial impacts and input from across physical and transitional climate risks the organisation will be required. and integrate these risks into operational Source: TCFD, “Recommendations of the and strategic planning, can better position Task Force on Climate-related Financial TO HELP: USE CLIMATE CHANGE their companies to improve climate Disclosures,” June 2017 SCENARIO ANALYSIS resilience. By defining and separating external scenarios, such as changing weather patterns and evolving political and Graphic 2: Pathway to incorporate climate-related risks regulatory environments from the internal into corporate planning process business plans, scenario analysis ensures that the corporate strategies and plans are robust and viable under different 01 02 03 plausible outcomes. Determine climate Interpret climate- Integrate The effects of climate change scenarios economic analysis with on specific industries, sectors and scenarios risk reporting organisations are highly variable. Organisations should therefore apply scenario analysis in strategic and Source: Marsh & McLennan Companies, 2018 financial planning, as well as in their risk-management processes. BOARDROOM August/September 2018 20
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