The 2015 Quality of Death Index - Ranking palliative care across the world A report by The Economist Intelligence Unit
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The 2015 Quality of Death Index Ranking palliative care across the world A report by The Economist Intelligence Unit Commissioned by
The 2015 Quality of Death Index Ranking palliative care across the world Contents Acknowledgements2 Executive summary 6 About the 2015 Quality of Death Index 9 A note on definitions 10 Introduction11 Part 1: The 2015 Quality of Death Index—Overall scores 14 Case study: Mongolia—A personal mission 19 Case study: China—Growing awareness 20 Part 2: Palliative and healthcare environment 22 Case study: Spain—The impact of a national strategy 28 Case study: South Africa—Raising the palliative care profile 29 Part 3: Human resources 30 Case study: Panama—Palliative care is primary care 34 Part 4: Affordability of care 35 Case study: US—Filling in the gaps 38 Case study: UK—Dying out of hospital 39 Part 5: Quality of care 40 The World Health Assembly resolution 42 Children’s palliative care 44 Part 6: Community engagement 45 Palliative care and the right to die 48 Case study: Taiwan—Leading the way 49 Part 7: The 2015 Quality of Death Index—Demand vs supply 51 Conclusion54 Appendix I: Quality of Death Index FAQ 56 Appendix II: Quality of Death Index Methodology 60 Endnotes66 1 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Acknowledgements The Quality of Death Index was devised and interviewed palliative care experts from across constructed by an Economist Intelligence Unit the world. Their time and insights are greatly (EIU) research team led by Trisha Suresh. Ebun appreciated. The EIU takes sole responsibility for Abarshi, Tania Pastrana, Marco Pellerey and the construction of the Index and the findings of Mayecor Sar contributed to research in building this report. the Index. Sarah Murray was the author of this report and David Line was the editor. Marco Interviewees, listed alphabetically by country: Pellerey wrote the country summary appendices. Graciela Jacob, director, Argentinian National Cancer Laura Ediger provided additional research, Institute, Argentina reporting and writing. Joseph Wyatt assisted Roberto Wenk, director, Programa Argentino de Medicina with production and Gaddi Tam was responsible Paliativa-Fundación FEMEBA, Argentina for layout. Amanda Bresnan, executive manager, policy, programs and research, Alzheimer’s Australia, Australia For her time and advice throughout this project, Liz Callaghan, chief executive officer, Palliative Care we would like to extend our special thanks to Australia, Australia Cynthia Goh, chair, Asia Pacific Hospice Palliative Tim Luckett, member, Managing Advisory Committee, Care Network. Improving Palliative Care through Clinical Trials, University of Technology Sydney, Australia For their support and guidance in construction Yvonne McMaster, advocate, Push for Palliative, Australia of the Index we would also like to thank Margaret O’Connor, professor of nursing, Swinburne Stephen Connor, senior fellow at the Worldwide University, Australia Hospice Palliative Care Alliance, Liliana de Leena Pelttari, chief executive officer, Hospice Austria, Lima, executive director of the International Austria Association for Hospice and Palliative Care, Herbert Watzke, head, president, Austrian Society for Emmanuel Luyirika, executive director of the Palliative Care, Austria African Palliative Care Association, and Sheila Rumana Dowla, chairperson, Bangladesh Palliative & Payne, emeritus professor at the International Supportive Care Foundation, Bangladesh Observatory on End of Life Care at Lancaster Paul Vanden Berghe, director, Federation Palliative Care University. of Flanders, Belgium In addition, during research for the construction Johan Menten, president, Research Task Force, Federation Palliative Care of Flanders, Belgium of the Index and in writing this report, the EIU 2 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Maria Goretti Maciel, president, National Academy of Ximena Pozo, coordinator for palliative care, Ministry of Palliative Care, Brazil Public Health, Ecuador Irena Jivkova Hadjiiska, member, Bulgarian Association Mohammad ElShami, director of psychiatry, Children for Palliative Care, Bulgaria Cancer Hospital 57357, Egypt Nikolay Yordanov, head, Palliative Care Department, Yoseph Mamo Azmera, associate director, Care and Interregional Cancer Hospital, Bulgaria Treatment of HIV-Aids, University of California San Diego- Sharon Baxter, executive director, Canadian Hospice Ethiopia, Ethiopia Palliative Care Association, Canada Tiina Surakka, president of the board, The Finnish Anna Towers, associate professor, Palliative Care Division, Association for Palliative Care, Finland McGill University, Canada Eero Vuorinen, president, Finnish Association for Maria Alejandra Palma, chief, Continued and Palliative Palliative Care, Finland Care, Department Intern Medicine, University of Chile Régis Aubry, president, French National Observatory on Clinical Hospital, University of Chile, Chile End-of-Life Care, France María Margarita Reyes D, executive director, Clínica Anne de la Tour, head, Department of Palliative Care and Familia, Chile Chronic Pain, Centre Hospitalier V Dupouy, France Cecilia Sepulveda, senior adviser, Cancer Control, Chronic Lukas Radbruch, director, Department of Palliative Diseases Prevention and Management, World Health Medicine, University of Aachen, Germany Organization, Chile Edwina Addo, director, Clinical Services, Office of the Cheng Wenwu, director, Department of Palliative Care, President, International Palliative Care Resource Centre, Fudan University Cancer Hospital, Shanghai, China Ghana Li Wei, founder, Songtang Hospice, Beijing, China Mawuli Gyakobo, specialist, Family Medicine and Public Ning Xiaohong, oncologist, Peking Union Medical College Health, Dodowa Health Research Centre, Ghana Hospital, China Eva Duarte, director, Palliative Medicine and Support Care Shi Baoxin, director, Hospice Care Research Centre, Unit, Sanatorio Nuestra Señora del Pilar, Guatemala Tianjin Medical University, China Lam Wai-man, chairman, Hong Kong Society of Palliative Wang Naning, nurse, Chinese Association for Life Care, Medicine, Hong Kong China Gábor Benyó, medical director, Tábitha House, Hungary Juan Carlos Hernandez, president, Palliative Care Sushma Bhatnagar, head of anaesthesiology, pain and Association of Colombia, Colombia palliative Care, All India Institute of Medical Sciences’ Dr Marta León, chief, Pain and Palliative Care Group, B R Ambedkar Institute-Rotary Cancer Hospital, India Universidad de La Sabana, Colombia Mohsen Asadi-Lari, director, Oncopathology Research María Auxiliadora Brenes Fernández, president, Caja Centre, Iran University of Medical Sciences, Iran Costarricense de Seguro Social, Costa Rica Mazin Faisal Al-Jadiry, doctor, Oncology Unit, Children Martin Loučka, director, Centre for Palliative Care, Czech Welfare Teaching Hospital, Baghdad University, Iraq Republic Netta Bentur, associate professor, Stanley Steyer School Ondřej Sláma, co-chair, Local Organising Committee, for Health Professionals, Tel-Aviv University and Myers- Czech Society for Palliative Medicine, Czech Republic JDC-Brookdale Institute, Israel Mai-Britt Guldin, postdoctoral researcher, Department of Augusto Caraceni, director, Virgilio Floriani Hospice and Health, Aarhus University, Denmark Palliative Care Unit, National Cancer Institute of Milan, Italy Helle Timm, director, Knowledge Centre for Rehabilitation and Palliative Care, Denmark Carlo Peruselli, president, Italian Society of Palliative Care, Italy Tove Vejlgaard, consultant, Specialist Palliative Care Team, Vejle, Denmark Adriana Turriziani, director, Hospice Villa Speranza, Università’ Cattolica del Sacro Cuore, Italy Gloria Castillo, doctor, Palliative Care Unit, Santo Domingo, Dominican Republic Naoki Ikegami, professor emeritus, Keio University, Japan 3 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Mohammad Bushnaq, chairman, Jordan Palliative Care Liz Gwyther, chief executive officer, Hospice and Palliative Society, Jordan Care Association of South Africa, South Africa Zipporah Ali, executive director, Kenya Hospices and Joan Marston, chief executive, International Children’s Palliative Care Association, Kenya Palliative Care Network, South Africa Lucy Finch, co-founder, Ndi Moyo Hospice, Malawi Yoonjung Chang, chief, Hospice & Palliative care Branch, Richard Lim, chairman, Malaysian Hospice Council, National Cancer Center, South Korea Malaysia Maria Nabal, head, Supportive Palliative Care Team, Celina Castañeda, programme coordinator, Palliative Care Hospital Universitario Arnau de Vilanova, Spain for the Mexican Social Security Institute, Mexico Javier Rocafort Gil, former president, Spanish Association Odontuya Davaasuren, president, Mongolian Palliative for Palliative Care, Spain Care Society, Mongolia Nishirani Lanka Jayasuriya-Dissanayake, national Mati Nejmi, coordinator, Center of Pain and Palliative professional officer, Noncommunicable Diseases, World Care, Hôpital Cheikh Khalifa Bin Zaid, Morocco Health Organization, Sri Lanka Wim J.A. van den Heuvel, professor, University Medical Ajantha Wickremasuriya, chairperson, Shantha Sevana Centre, University of Groningen, Netherlands Hospice, Sri Lanka Bregje Onwuteaka-Philipsen, programme leader, Bertil Axelsson, Department of Radiation Sciences, Unit of Quality of Care, Institute for Health and Care Research, Clinical Research Centre, Umeå University, Sweden Netherlands Peter Strang, consultant, professor, Department of Kate Grundy, palliative medicine physician, Christchurch Oncology-Pathology, Karolinska Institutet, Sweden Hospital, New Zealand Steffen Eychmüller, doctor, Center of Palliative Care, Bern Olaitan Soyannwo, president, Society for the Study of University Hospital, Switzerland Pain, Nigeria Andreas Ullrich, senior medical officer, Cancer Control, Rosa Buitrago, vice dean and professor, School of Department of Chronic Diseases and Health Promotion, Pharmacy, University of Panama, Panama World Health Organization, Switzerland Gaspar Da Costa, national coordinator, National Palliative Co-Shi Chantal Chao, professor, Medical College, National Care Programme of Panama, Panama Cheng Kung University, Taiwan Mary Berenguel, chief, Department of Palliative Medicine Ching-Yu Chen, professor emeritus, National Taiwan and Pain Management, Oncosalud-AUNA, Peru University Hospital, Taiwan Maria Fidelis Manalo, head, Palliative Care Unit, Cancer Rongchi Chen, chairman, Lotus Hospice Care Foundation, Center, The Medical City, Philippines Taiwan Wojceech Leppert, chair, Department of Palliative Sharlene Cheng, founder, Taiwan Research Network Medicine, Poznan University of Medical Sciences, Poland Council, Taiwan Academy of Hospice Palliative Medicine, Taiwan José António Ferraz Gonçalves, medical director, palliative care unit, Portuguese Institute of Oncology, Sheau-Feng Hwang, chief, Hospice Palliative Care Center, Portugal Taichung Veterans General Hospital, Taiwan Jenny Olivo, president, Puerto Rico Hospice and Palliative Siew Tzuh Tang, professor, Chang Gung University School Care Association, Puerto Rico of Nursing, Taiwan University Hospital, Taiwan Georgiy Novikov, chairman, Russian Palliative Care Yingwei Wang, director, Heart Lotus Hospice at Tzuchi Academy, Russia General Hospital, Taiwan Alexander Tkachenko, founder, St. Petersburg Pediatric Elias Johansen Muganyizi, executive director, Tanzanian Palliative Care Hospital, Russia Palliative Care Association, Tanzania Vanessa Yung, chief executive, Singapore Hospice Srivieng Pairojkul, president, Thai Palliative Care Society, Council, Singapore Thailand Kristina Krizanova, head doctor, Department of Palliative Kadriye Kahveci, anaesthetist, Department of Palliative Medicine, National Oncology Institute, Slovakia Care Center, Ulus State Hospital, Turkey 4 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Elly Katabira, professor of medicine, Makerere University David Casarett, director of hospice and palliative care, College of Health Sciences, Uganda University of Pennsylvania Health System, US Simon Chapman, director, Policy, Intelligence & Public Barbara Coombs Lee, president, Compassion & Choices, Affairs, National Council for Palliative Care, UK US Richard Harding, director, African Programmes, Cicely Mark Lazenby, assistant professor of nursing, Yale School Saunders International, UK of Nursing, US David Praill, former chief executive, Hospice UK, UK Diane Meier, director, Centre to Advance Palliative Care, Katherine Sleeman, clinical lecturer in palliative US medicine, King’s College London, UK James Tulsky, chair, Department of Psychosocial Oncology Mark Steedman, manager, PhD Programme, End-of- and Palliative Care, Dana-Farber Cancer Institute, US Life Care Forum, Institute of Global Health Innovation, Holly Yang, assistant director, International Palliative Imperial College London, UK Medicine Fellowship Program, Institute of Palliative Ros Taylor, national director, Hospice Care at Hospice UK, Medicine, San Diego Hospice, US UK Patricia Bonilla, programme director, National Cancer Viktoriia Tymoshevska, director, Public Health Program Institute, Venezuela, Venezuela Initiative, International Renaissance Foundation, Quach Thanh Khanh, head, Palliative Care Department, Ukraine Ho Chi Minh City Oncology Hospital, Vietnam Eduardo García Yanneo, chairman, Latin American Njekwa Lumbwe, national coordinator, Palliative Care Association for Palliative Care, Uruguay Alliance of Zambia, Zambia Ira Byock, executive director and chief medical officer, Eunice Garanganga, director, Hospice and Palliative Care Institute for Human Caring, Providence Health & Services, Association, Zimbabwe US 5 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Executive summary Everyone hopes for a good death, or rather, “a communicable diseases such as heart disease good life to the very end”1, but until recently and cancer are on the rise. The need for palliative there was little dedicated effort and investment care is also therefore set to rise significantly. In to provide the resources and education that supplementary analysis we compare expected would make that possible. Public engagement growth in the “demand” for palliative care to the and policy interventions to improve the quality existing “supply” for each country (as shown in of death through the provision of high-quality their Index rankings). The demand analysis is palliative care have gained momentum in based on forecasts of the burden of disease, old- recent years, and some countries have made age dependency ratio, and rate of population great strides in improving affordable access to ageing over the next 15 years. palliative care. The Economist Intelligence Unit’s Despite the improvements this research reveals, Quality of Death Index, commissioned by the Lien much more remains to be done. Even top-ranked Foundation, highlights those advances as well as nations currently struggle to provide adequate the remaining challenges and gaps in policy and palliative care services for every citizen. Cultural infrastructure. shifts are needed as well, from a mindset that This is the second edition of the Index, updating prioritises curative treatments to one which and expanding upon the first iteration, which values palliative care approaches that regard was published in 2010. The new and expanded dying as a normal process, and which seeks to 2015 Index evaluates 80 countries using 20 enhance quality of life for dying patients and quantitative and qualitative indicators across their families. five categories: the palliative and healthcare Key findings of our research include: environment, human resources, the affordability of care, the quality of care and the level of l The UK has the best quality of death, and community engagement. To build the Index the rich nations tend to rank highest. As in 2010 EIU used official data and existing research for the UK ranks first in the 2015 Quality of Death each country, and also interviewed palliative Index, thanks to comprehensive national care experts from around the world. policies, the extensive integration of palliative In many countries, the proportion of older care into its National Health Service, and a people in the population is growing and non- strong hospice movement. It also earns the 6 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world top score in quality of care. In general, income frameworks that integrate palliative care into levels are a strong indicator of the availability their healthcare systems, whether through and quality of palliative care, with wealthy a national health insurance scheme like the countries clustered at the top of the Index. UK or Taiwan, or through cancer control Australia and New Zealand come second and programmes such as in Mongolia and Japan. third overall, and four other comparatively Effective policies can create tangible results: rich Asia-Pacific countries achieve rankings the launch of Spain’s national strategy, for in the top 20: Taiwan at position six, joined by example, led to a 50% increase in palliative Singapore at 12, Japan at 14, and South Korea care teams and unified regional approaches. at 18. Otherwise, European countries dominate the top 20, with the addition of the US and l Training for all doctors and nurses is Canada at positions 9 and 11, respectively. essential for meeting growing demand. In high-ranking countries such as the UK and l Countries with a high quality of death share Germany palliative care expertise is a required several characteristics. The leading countries component of both general and specialised have the following elements in place: medical qualifications, while several top- • A strong and effectively implemented scoring countries have established national national palliative care policy framework; accreditation systems. Countries without sufficient training resources experience a • High levels of public spending on severe shortage of specialists, while general healthcare services; medical staff may also lack the training to use • Extensive palliative care training resources opioid analgesics appropriately. for general and specialised medical workers; l Subsidies for palliative care services are • Generous subsidies to reduce the financial necessary to make treatment affordable. burden of palliative care on patients; Whether through national insurance or • Wide availability of opioid analgesics; pension schemes or through charitable funding (such as in the UK), without financial • Strong public awareness of palliative care. support many patients are unable to access l Less wealthy countries can still improve adequate care. The top scorers in terms of standards of palliative care rapidly. Although affordability of care—Australia, Belgium, many developing countries are still unable Denmark, Ireland, and the UK—cover 80 to to provide basic pain management due to 100% of patient costs for palliative care. limitations in staff and basic infrastructure, l Quality of care depends on access to opioid some countries with lower income levels prove analgesics and psychological support. to be exceptions, demonstrating the power In only 33 of the 80 countries in the index of innovation and individual initiative. For are opioid painkillers freely available and example, Panama is building palliative care accessible. In many countries access to into its primary care services, Mongolia has opioids is still hampered by red tape and legal seen rapid growth in hospice facilities and restrictions, lack of training and awareness, teaching programmes, and Uganda has made and social stigma. The best care also includes huge advances in the availability of opioids. inter-disciplinary teams that also provide l National policies are vital for extending psychological and spiritual support and access to palliative care. Many of the physicians who involve patients in decision- top countries have comprehensive policy making and accommodate their care choices. 7 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world l Community efforts are important for raising demographic shifts to an older population, awareness and encouraging conversations combined with the rising incidence of about death. The Dying Matters Coalition non-communicable diseases like diabetes, set up in the UK by the National Council for dementia and cancer, will create additional Palliative Care, a global movement of informal pressure for countries that already struggle to meetings called Death Cafés, and the US-based meet demand. Conversation Project encourage people to openly discuss their end-of-life wishes and The EIU’s 2010 Index sparked a series of policy normalise the conversation about dying. Use debates over the provision of palliative care of television, newspapers and social media by around the world. Since then, several countries government and non-profit groups in many have made significant advances in terms of countries—for instance Brazil, Greece, and national policy. Colombia, Denmark, Ecuador, Taiwan—has also helped to make headway in Finland, Italy, Japan, Panama, Portugal, Russia, mainstreaming awareness of palliative care. Singapore, Spain, Sri Lanka, Sweden and Uruguay have all established new or significantly updated l Palliative care needs investment but offers guidelines, laws or national programmes, and savings in healthcare costs. Shifting from countries such as Brazil, Costa Rica, Tanzania strictly curative health interventions to more and Thailand are in the process of developing holistic management of pain and symptoms their own national frameworks. The momentum can reduce the burden on healthcare systems being gained on palliative care at a policy level and limit use of costly but futile treatments. has also been strengthened by the international Recent research has demonstrated a resolution at the 2014 World Health Assembly statistically significant link in use of palliative calling for the integration of palliative care into care and treatment cost savings, a fact several national healthcare systems. high-ranking countries have recognised in their bids to expand palliative care services. Each country will need to craft its own unique approach by identifying the most significant l Demand for palliative care will grow rapidly gaps, addressing regulatory and resource in some countries that are ill-equipped to constraints, and forming partnerships between meet it. Countries like China, Greece and government, academia, and nonprofit groups. Hungary with limited supply and rapidly Approaches will vary by context and culture, but increasing demand will need active investment share the overall objective of enabling a better to meet public needs. More generally, quality of life for patients facing death. 8 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world About the 2015 Quality of Death Index In 2010, the EIU developed an Index that l Quality of care (30% weighting, 6 indicators) ranked the availability, affordability and quality of end-of-life care in 40 countries. The l Community engagement (10% weighting, 2 Index, which was commissioned by the Lien indicators) Foundation, a Singaporean philanthropic Each indicator is allocated a weighting in organisation, consisted of 24 indicators in its category, and each category is given a four categories. The study garnered much weighting in the overall Index. Parts 1 to 6 of attention and sparked a series of policy debates this paper consider in turn the overall results over the provision of palliative and end-of-life and scores for each of the five categories. care around the world. As a result, the Lien Foundation commissioned a new version of the This year, the EIU also prepared a Index to expand its scope and take into account supplementary assessment of the need for global developments in palliative care in recent palliative care provision, to enable assessment years. of the “demand” for such care alongside the quality of “supply” revealed in the main Index. In this, the 2015 version, the number of This is based on three categories: countries included has been increased from 40 to 80. The Index, which focuses on the quality l The burden of diseases for which palliative and availability of palliative care to adults, care is necessary (60% weighting) is also structured differently from the 2010 l The old-age dependency ratio (20%) version (meaning the direct comparison of scores between years is not possible). Now, the l The speed of ageing of the population from Index is composed of scores in 20 quantitative 2015-2030 (20%) and qualitative indicators across five categories. The results of this analysis are discussed in Part The categories are: 7. l Palliative and healthcare environment (20% A more detailed explanation of the weighting, 4 indicators) methodology behind the Index and the demand l Human resources (20% weighting, 5 score calculation, and a list of frequently asked indicators) questions about the construction, composition and limitations of the research, are included as l Affordability of care (20% weighting, 3 appendices to this paper. indicators) 9 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world A note on definitions The Quality of Death Index measures the • intends neither to hasten or postpone death; quality of palliative care available to adults in 80 countries. Although the terms “palliative • integrates the psychological and spiritual care” and “end of life care” are sometimes used aspects of patient care; interchangeably, the latter is often taken to • offers a support system to help patients live mean care delivered only in the final stages as actively as possible until death; of a terminal illness. The Index is designed to measure palliative care as defined by the World • offers a support system to help the family Health Organization: cope during the patients illness and in their own bereavement; “Palliative care is an approach that improves the quality of life of patients and their families • uses a team approach to address the needs facing the problems associated with life- of patients and their families, including threatening illness, through the prevention bereavement counselling, if indicated; and relief of suffering by means of early identification and impeccable assessment and • will enhance quality of life, and may also treatment of pain and other problems, physical, positively influence the course of illness; psychosocial and spiritual. Palliative care: • is applicable early in the course of illness, • provides relief from pain and other in conjunction with other therapies that are distressing symptoms; intended to prolong life, such as chemotherapy or radiation therapy, and includes those • affirms life and regards dying as a normal investigations needed to better understand and process; manage distressing clinical complications.”2 10 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Introduction As governments across the world work to palliative care. (Given better palliative care is improve life for their citizens, they must also generally available in richer countries with older consider how to help them die well. It is a populations, this rises to 27% of the population challenge not to be underestimated. In many aged 65 or over. The Index covers 91% of the countries, older people make up an ever-growing global population of those aged over 65.5) proportion of the population. Meanwhile, the Separately, the WHPCA estimates that globally prevalence of non-communicable diseases, such under 10% of those who require palliative care as heart disease, diabetes, dementia and cancer, actually receive it.6 The biggest is increasing rapidly. Taken together, this means problem that Even those countries that do well in the Quality that the need for palliative care is set to rise persists is that our of Death Index cannot meet all the needs of sharply. healthcare systems those requiring palliative care, with evidence of are designed to “We’ve seen unprecedented changes in the shortfalls continuing to emerge in nations that— provide acute care way the world population is moving, with more in relative terms—have highly sophisticated when what we need people over the age of 65 than under the age services. is chronic care. of five,” says Stephen Connor, senior fellow at Take the UK, which tops the overall Index. In the Worldwide Hospice Palliative Care Alliance That’s still the case May 2015, an investigation by the Parliamentary (WHPCA). “That’s never happened in human almost everywhere and Health Service Ombudsman into complaints history before and it’s going to continue to get in the world. about end-of-life care highlighted 12 cases more pronounced.” it said illustrated problems it saw regularly in Yet many countries remain woefully ill-equipped its casework.7 Failings included poor symptom Stephen Connor, senior fellow, to provide appropriate services to these citizens. control, poor communication and planning, Worldwide Hospice Palliative Care Alliance Despite improvements in recent years and greater not responding to the needs of the dying, attention to the issue, just 34 countries have inadequate out-of-hours services and delays in above-average3 scores in the 2015 Quality of diagnosis and referrals for treatment. Death Index. Together these account for just 15% The fact that the UK, an acknowledged leader of the total adult population of the countries in palliative care, is still not providing adequate in the Index (which themselves account for services for every citizen underlines the 85% of the global adult population)4, meaning challenge facing all countries. Because while the vast majority of adults lack access to good 11 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world greater numbers of people are living longer, “A key factor limiting research is that it’s really they are not necessarily doing so in good health. poorly funded,” says Katherine Sleeman, clinical Often they may have several illnesses, making the lecturer in palliative medicine at King’s College process of dying more drawn-out and demanding London. “This is something that arguably will increasingly complex forms of treatment. affect every single person and yet we invest almost nothing in trying to work out how to do it This places a heavy burden on healthcare better.” systems, most of which are struggling to adapt— and one of the hardest shifts to make is cultural. More worrying, many developing countries are “The biggest problem that persists is that our unable to offer basic pain management, leaving healthcare systems are designed to provide acute millions of people dying an agonising death. care when what we need is chronic care,” says Dr Nevertheless, evidence of innovation is coming Connor. “That’s still the case almost everywhere from unexpected quarters. Mongolia and Panama in the world.” (in positions 28 and 31 respectively in the Index), This is something This is also true in the US, another country that are showing that even less wealthy countries that arguably will performs well in the Index. “Our health systems can increase the availability and quality of care, affect every single focus on diagnosing and treating diseases and relatively quickly. person and yet are demonstrably negligent in meeting the needs And when it comes to the availability of we invest almost of patients and families going through these morphine, Uganda has made striking advances in difficult experiences,” says Ira Byock, executive nothing in trying to pain control through a public-private partnership director and chief medical officer of the Institute work out how to do between the health ministry and Hospice Africa for Human Caring at Providence Health & Services it better. Uganda, a pioneering institution founded by and author of the book, The Best Care Possible. Anne Merriman—a nominee for the 2014 Nobel The irony is that as countries struggle to cope Peace Prize. “The government now supports Katherine Sleeman, clinical with rising healthcare costs, palliative care the availability of oral morphine to anyone who lecturer in palliative medicine, King’s College London could be a more cost-effective way of managing needs it for free,” explains Emmanuel Luyirika, the needs of an ageing population. One recent executive director of the African Palliative Care literature review found that palliative care was Association. frequently found to be cheaper than alternative Some developing countries can move forward forms of care and that, in most cases, the cost relatively rapidly because of the absence of difference was statistically significant.8 Another entrenched systems, says Mark Steedman, PhD recent study found that the earlier palliative care programme manager for the End-of-Life Care was administered to patients with an advanced Forum at Imperial College London’s Institute of cancer diagnosis, the greater the potential Global Health Innovation. “We think there are cost savings. If palliative care treatment was places where there’s a lot of potential,” he says. introduced within two days of diagnosis this led “When you’re starting from zero you can leapfrog to savings of 24% compared with no intervention; a lot of the problems.” its introduction within six days saved 14%.9 Richard Harding, who developed the African Yet, despite evidence of its economic benefits, a programme for Cicely Saunders International tiny proportion of healthcare research goes into (an NGO focused on research on and education research on palliative care (about 0.2% of the about palliative care) at King’s College London, funds awarded for cancer research in the UK in sees this principle at work in Africa. “African 2010, for example, and just 1% of the US National countries have succeeded in delivering high Cancer Institute’s total 2010 appropriation10). quality effective palliative care in the face of low 12 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world resources and overwhelming need,” he says. “And The question that lies ahead is how quickly high- and middle-income countries would be wise and effectively member states can put in place to learn lessons from them.” measures that can meet the recommendations of the WHA resolution and increase access to When looking more broadly, Sheila Payne, opioids and palliative care. And while developing emeritus professor at the International countries need to scale up promising pioneer Observatory on End of Life Care at Lancaster programmes, countries that already have University, sees progress being made. “There’s sophisticated palliative care provision need to a general trend in which we’re moving from the find ways to meet the growing demands of a pioneer stage in many countries to people seeing rapidly ageing population. how they can embed palliative care in healthcare systems,” she says. “That’s really important However, some argue that, even without large because that’s about sustainability.” investments, significant improvements can be made in palliative care. “The things that make In a major step forward, the World Health a better death are so simple,” says Ros Taylor, Assembly—WHA, the forum through which the national director for hospice care at Hospice UK. World Health Organization is governed—last “It’s basic knowledge about good pain control year published a resolution on palliative care and conversations with people about the things calling on member states to integrate it into that matter—that could transform many more national healthcare systems (see the box in Part deaths.” 5). “That sets the policy context and legitimises governments getting engaged,” says Dr Payne. For policymakers, major issues to consider “In the policy context, that’s a big development.” are availability of care, human resources and training, affordability of care, quality of care In addition, in its global action plan for the and community engagement through public prevention and control of non-communicable awareness campaigns and support volunteers. diseases for 2013–2020, the WHO has included These issues are covered by the five categories palliative care among the policy areas proposed in the 2015 Quality of Death Index. In each, the to member states. The WHO is also shifting Index looks at how countries measure up against its focus to place more attention on non- other nations, as well as against their regional communicable diseases. peers and those with similar income levels. 13 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world 1 The 2015 Quality of Death Index— overall scores In assessing the results of the 2015 Quality in some African, countries, for example—have of Death Index, it is no surprise to find that been catalysts for innovation and investment. wealthy countries dominate the top of the list, while their poorer counterparts are clustered As was the case in 2010, the UK tops the Index, together in its lower sections. In fact, income followed by Australia and New Zealand (which levels are a strong indicator of the availability took second and third in 2010). The UK’s leading and quality of palliative care. However, there are position reflects the attention paid to palliative exceptions to this rule, often in places where care in both public and non-profit sectors. an individual is championing the cause or where With a strong hospice movement—much of it certain circumstances—the spread of HIV-Aids supported by charitable funding—palliative Figure 1.1 2015 Quality of Death Index—Overall scores 0 20 40 60 80 100 14 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world and end-of life care are both part of a national Figure 1.2 strategy that is leading to more services being 2015 Quality of Death Index—Overall scores provided in National Health Service hospitals, Rank Country as the country works to integrate hospice care 1 UK 93.9 2 Australia 91.6 more deeply into the healthcare system.11 3 New Zealand 87.6 4 Ireland 85.8 “People have woken up to the fact that we may 5 Belgium 84.5 6 Taiwan 83.1 be able to save money overall for society by 7 Germany 82.0 investing in dying better,” says Dr Sleeman. 8 Netherlands 80.9 9 US 80.8 10 France 79.4 11 Canada 77.8 While Australia and New Zealand are in the top 12 Singapore 77.6 13 Norway 77.4 three, four other Asia-Pacific countries make 14 Japan 76.3 15 Switzerland 76.1 it into the top 20, with Taiwan at position six, 16 Sweden 75.4 17 Austria 74.8 Singapore at position 12, Japan at position 18 South Korea 73.7 14 and South Korea at position 18. For these 19 Denmark 73.5 20 Finland 73.3 countries, government engagement has been 21 22 Hong Kong Italy 71.1 66.6 crucial. Among other factors, Taiwan benefits 23 Spain 63.4 24 Portugal 60.8 from the country’s National Health Insurance, 25 Israel 59.8 26 Poland 58.7 which determines insurance coverage and the 27 Chile 58.6 28 Mongolia 57.7 level of reimbursement for specific services.12 29 Costa Rica 57.3 30 Lithuania 54.0 Japan (which performed relatively poorly 31 Panama 53.6 32 Argentina 52.5 in the 2010 Index, at position 23 of 40) is 33 Czech Republic 51.8 34 South Africa 48.5 instituting a new cancer control programme, 35 Uganda 47.8 36 Cuba 46.8 which is expected to prompt an increased focus 37 Jordan 46.7 on palliative care from the early stages of the 38 Malaysia 46.5 39 Uruguay 46.1 disease along with the incorporation of palliative 40 41 Ecuador Hungary 44.0 42.7 care centres into the national budget.13 42 Brazil 42.5 43 Mexico 42.3 44 Thailand 40.2 45 Venezuela 40.1 And in Singapore, which is grappling with a 46 Puerto Rico 40.0 47 Turkey 38.2 rapidly ageing population, caring for people 48 Russia 37.2 towards the end of their lives has risen up the 49 Peru 36.0 50 Kazakhstan 34.8 agenda for healthcare policymakers. Singapore 51 52 Ghana Morocco 34.3 33.8 recently developed a national palliative care 53 Indonesia 33.6 54 Tanzania 33.4 strategy and the Ministry of Health is working 55 Slovakia 33.2 =56 Egypt 32.9 both to increase the number of services =56 Greece 32.9 58 Vietnam 31.9 available and to empower individuals to make 59 Zimbabwe 31.3 60 Saudi Arabia 30.8 their own decisions on end-of-life care.14 61 Zambia 30.3 62 Bulgaria 30.1 63 Kenya 30.0 However, while the European, Asia-Pacific 64 Romania 28.3 65 Sri Lanka 27.1 and North American countries in the top of 66 Malawi 27.0 67 India 26.8 the Index benefit from relatively high levels 68 Colombia 26.7 69 Ukraine 25.5 of government support, several less wealthy 70 Ethiopia 25.1 71 China 23.3 countries with less well developed healthcare 72 Botswana 22.8 73 Iran 21.2 systems stand out. These include Chile, 74 Guatemala 20.9 75 Dominican Republic 17.2 Mongolia, Costa Rica and Lithuania, which 76 Myanmar 17.1 77 Nigeria 16.9 appear in the top 30, at positions 27, 28, 29 and 78 Philippines 15.3 30 respectively. 79 Bangladesh 14.1 80 Iraq 12.5 15 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Figure 1.3 Mongolia is an impressive case. The driving 2015 Quality of Death Index—Ranking by region force behind the increase in palliative care in Country the country is Odontuya Davaasuren, a doctor US 80.8 who is helping to build a national palliative care Canada 77.8 Chile 58.6 programme, pushing to change prescription Costa Rica 57.3 Panama 53.6 regulations to make generic opioids available, Argentina 52.5 Cuba 46.8 training palliative care specialists, and working Americas Uruguay 46.1 Ecuador 44.0 to include education on palliative care in the Brazil 42.5 Mexico 42.3 curricula for doctors, nurses and social workers. Venezuela 40.1 Puerto Rico 40.0 “She’s a brilliant teacher, leader and visionary,” Peru 36.0 says the WHPCA’s Dr Connor. “And leadership is Colombia 26.7 Guatemala Dominican Republic 20.9 17.2 critical to any change process in anywhere in the Australia 91.6 world.” New Zealand 87.6 Taiwan 83.1 Singapore 77.6 Japan 76.3 By contrast, some countries that might be South Korea 73.7 Hong Kong 66.6 expected to perform more strongly, given Asia-Pacific Mongolia 57.7 their rapid recent economic growth, rank at Malaysia 46.5 Thailand 40.2 low positions in the Index. India and China Indonesia 33.6 Vietnam Sri Lanka 27.1 31.9 perform poorly overall, at positions 67 and 71 India 26.8 in the Index. In the light of the size of their China 23.3 Myanmar 17.1 populations, this is worrying. Philippines 15.3 Bangladesh 14.1 UK 93.9 Ireland 85.8 In China’s case, a rapidly ageing demographic Belgium 84.5 presents additional challenges. The adoption Germany 82.0 Netherlands France 80.9 79.4 of palliative care in China has been slow, with Norway 77.4 a curative approach dominating healthcare Switzerland 76.1 Sweden 75.4 strategies. This may be about to change, as Austria 74.8 Denmark 73.5 recent shifts in policy, mainly at the municipal Finland 73.3 Italy 71.1 level, indicate greater government support Europe Spain 63.4 Portugal 60.8 and investment in hospice and palliative care Poland 58.7 Lithuania 54.0 services. Czech Republic 51.8 Hungary 42.7 Turkey 38.2 Regional variations are present in the Index, Russia 37.2 Kazakhstan 34.8 and there are surprises here, too. In the Slovakia 33.2 Greece 32.9 Americas, the US and Canada top the list, as Bulgaria 30.1 Romania 28.3 might be expected. But Chile is in third place, Ukraine 25.5 Israel 59.8 making it a leader in Latin America—with the South Africa 48.5 Uganda 47.8 highest number of palliative care services in the Jordan 46.7 Ghana 34.3 region.15 Chile’s position in the Index reflects Morocco 33.8 the efforts made to incorporate palliative care Middle East & Africa Tanzania 33.4 Egypt Zimbabwe 32.9 31.3 into healthcare services and to develop policies Saudi Arabia 30.8 for access to opioids since the country launched Zambia 30.3 Kenya 30.0 its palliative care programme in 1996.16, 17 Malawi 27.0 Ethiopia 25.1 Botswana 22.8 Iran 21.2 Nigeria 16.9 Iraq 12.5 16 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Figure 1.4 Correlation with per-capita GDP (2013, US$, ppp) Quality of Death overall score (100=best) R2 = 0.652 100 Taiwan UK Australia Germany New Zealand Belgium Ireland France US 80 Japan Netherlands Canada Sweden Switzerland Norway Singapore South Korea South Africa Italy Finland Austria Mongolia Denmark Hong Kong Cuba Portugal Spain 60 Costa Rica Israel Jordan Chile Poland Panama Lithuania Uganda Argentina Czech Republic Indonesia Uruguay Morocco Malaysia Vietnam Ecuador Brazil Mexico Hungary 40 Zambia Thailand Venezuela Puerto Rico Ghana Peru Russia Tanzania Turkey Kazakhstan Zimbabwe Egypt Bulgaria Slovakia Sri Lanka Saudi Arabia Romania Malawi Kenya India Colombia Greece Ethiopia Botswana 20 Guatemala Ukraine China Iran Nigeria Dominican Republic Philippines Iraq Myanmar Bangladesh 0 0 10000 20000 30000 40000 50000 60000 70000 80000 90000 Income per capita (US$, PPP, 2013) Income levels correlate quite strongly with countries. However, some countries do not relative success in delivering palliative care perform as well as one might expect, given their services (as Figure 1.4 demonstrates). The top wealth. This is the case for Singapore, for example, 10 countries in the Index are all high-income which does not make it into the top 10, and Hong countries, although within the high income Kong, which is only at position 22 in the Index. group, some countries experiencing economic In the case of Singapore, the government is difficulties—such as Greece (equal 56th place) working to catch up following years when it and Russia (48th)—can be found among the invested relatively little in palliative care. poorer performing nations (Figure 1.5). “Singapore has one of the fastest ageing Within regions a similar principle applies. Israel populations in the world but until about 25 years (a high income country) and South Africa (a ago, we had a young population,” says Cynthia middle-income country) earn the first and second Goh, chair of the Asia Pacific Hospice Palliative highest scores among the 18 Middle Eastern and Care Network. “So we built up a pretty good African countries. Meanwhile, four of the last acute care system, but when it comes to chronic five countries in the Index—Myanmar, Nigeria, diseases and end of life, there is a lot of catching the Philippines and Bangladesh—are low-income up to do.” 17 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Figure 1.5 The discrepancies that emerge between income 2015 Quality of Death Index—Ranking by income group and Index performance and the presence of Country UK 93.9 outliers such as Mongolia are in themselves Australia 91.6 New Zealand 87.6 enlightening. They serve to demonstrate that Ireland 85.8 Belgium 84.5 there are no simple answers for countries Taiwan 83.1 when it comes to providing the care that is so Germany 82.0 Netherlands 80.9 essential for their ageing and dying citizens. US 80.8 France 79.4 Canada 77.8 Singapore 77.6 A complex range of factors—economic, social, Norway 77.4 Japan 76.3 cultural and political—need to be taken into Switzerland 76.1 Sweden 75.4 account before palliative care can be delivered High income Austria 74.8 South Korea 73.7 effectively. By factoring in everything from Denmark 73.5 certifications for specialist palliative care Finland 73.3 Hong Kong Italy 66.6 71.1 workers to the availability of opioid analgesics, Spain 63.4 the following five categories that together Portugal 60.8 Israel 59.8 constitute the Index provide insights into why Poland 58.7 Chile 58.6 some countries are succeeding while others are Lithuania 54.0 Czech Republic 51.8 failing. Uruguay 46.1 Puerto Rico 40.0 Russia 37.2 Slovakia 33.2 Greece 32.9 Saudi Arabia 30.8 Costa Rica 57.3 Panama 53.6 Argentina 52.5 South Africa 48.5 Cuba 46.8 Jordan 46.7 Malaysia 46.5 Ecuador 44.0 Hungary 42.7 Brazil 42.5 Middle income Mexico 42.3 Thailand 40.2 Venezuela 40.1 Turkey 38.2 Peru 36.0 Kazakhstan 34.8 Bulgaria 30.1 Romania 28.3 Colombia 26.7 China 23.3 Botswana 22.8 Iran 21.2 Dominican Republic 17.2 Iraq 12.5 Mongolia 57.7 Uganda 47.8 Ghana 34.3 Morocco 33.8 Indonesia 33.6 Tanzania 33.4 Egypt 32.9 Vietnam 31.9 Zimbabwe 31.3 Low income Zambia 30.3 Kenya 30.0 Sri Lanka 27.1 Malawi 27.0 India 26.8 Ukraine 25.5 Ethiopia 25.1 Guatemala 20.9 Myanmar 17.1 Nigeria 16.9 Philippines 15.3 Bangladesh 14.1 Note: Low income countries are those that had 2013 GNI per capita of less than US$4,125; middle income countries more than US$4,125 but less than US$12,746; and high income countries more than US$12,746. 18 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Case study: Mongolia—A personal mission Rank/80 Score/100 awareness among the public, health professionals and Quality of Death overall score (supply) 28 57.7 policymakers, to develop specialised training in palliative care, and to increase access to painkilling drugs. Palliative and healthcare environment 24 51.3 Human resources 21 61.1 However, Dr Davaasuren admits that the work has not always Affordability of care =36 65.0 been easy, particularly as when she started neither the public or health ministry officials were aware of the existence of Quality of care =32 60.0 palliative care services. “No one talked about it,” she says. Community engagement =27 42.5 “And policymakers are very conservative, so it was very difficult to change the laws and regulations.” Mongolia Average While much work remains to be done to accommodate Highest everyone in need of care, as a result of Dr Davaasuren’s efforts Palliative and the situation today is vastly improved. Ulaanbaatar, the healthcare environment capital, now has ten palliative care services (with the largest 100 facility at the country’s National Cancer Center). Outside the 80 city, provincial hospitals now accommodate patients in need 60 of palliative care. Community 40 Human engagement 20 resources Palliative care is also now included in Mongolia’s health and 0 social welfare legislation and its national cancer control program. Since 2005, all medical schools and social workers receive palliative care training. And, since 2006, affordable morphine has been available.19 In 2013, Dr Davaasuren says, Quality of care Affordability of care the country started non-cancer palliative care provisions, outpatient consultation and nursing, home care, and spiritual When in 2000 the Mongolian Palliative Care Society (MPCS) and social services. was established, it marked the start of efforts to fill a gaping hole in palliative care services. Until then, the country had All this is reflected in the Index, in which Mongolia makes it no hospices or palliative care teaching programmes, it used into the top 30 in the overall ranking (at position 28) as well just 1kg of morphine each year, and no government policy on as in three of the Index’s categories (palliative and healthcare palliative care existed.18 environment, human resources and community engagement). It ranks first among its peers in the “low income” bracket— “We did not even have the terminology for palliative care,” around ten points ahead of the second-ranked country in explains Odontuya Davaasuren, the driving force behind the this group, Uganda. Plotting Index scores against per-capita creation of palliative care services in Mongolia. income (see Figure 1.4) reveals that Mongolia overachieves by It was in 2000, after attending a conference in Stockholm some margin given its resources. of the European Association for Palliative Care, that Dr The next challenge, Dr Davaasuren says, is to expand the Davaasuren decided to take action. On returning to Mongolia, provision of non-cancer and paediatric palliative care services she made visits to patients with her postgraduate students while also increasing the availability of home care and services and recorded the conversations with families. “I saw so much for those living in the provinces. suffering in families—not just physical but also psychological and economic,” she says. For Dr Davaasuren, the ability for those in pain and with incurable diseases to receive palliative care is not just a case of Funding from the Ford Foundation and the Open Society expanding services to meet rising need—it is about meeting a Foundations helped Dr Davaasuren in her efforts to build basic human right. 19 © The Economist Intelligence Unit Limited 2015
The 2015 Quality of Death Index Ranking palliative care across the world Case study: China—Growing awareness Rank/80 Score/100 to palliative care. Shanghai planned to add 1,000 beds for Quality of Death overall score (supply) 71 23.3 hospice patients by the end of 2014, some in hospitals and Palliative and healthcare environment 69 21.1 some in community-based health care centres,22 and Tianjin recently added hospice care to the official list of government- Human resources 70 21.0 funded social services.23 Affordability of care =65 37.5 Quality of care 69 16.3 Shi Baoxin, director of the Hospice Care Research Center at Tianjin Medical University, says that despite improved Community engagement =45 25.0 awareness and expansion of palliative care in China over the past 20 years, it’s still early days. “It’s hard for hospice care to China develop mainly because of the lack of education about death,” Average Dr Shi says, adding that this also makes effective psychological Highest treatment of dying patients more challenging. Palliative and healthcare environment 100 This lack of awareness extends to medical professionals. Ning 80 Xiaohong, an oncologist at Peking Union Medical College 60 Hospital, says that teaching of palliative care concepts in 40 medical training is extremely limited, which means that most Community Human engagement 20 resources practicing professionals have never been exposed to essential 0 concepts or techniques. In response, Dr Ning is developing an online course on palliative care to be used on an annual basis. Cheng Wenwu, director of the Department of Palliative Care at Fudan University Cancer Hospital, agrees that the lack of Quality of care Affordability of care professional knowledge and low public awareness mean that both patients and doctors focus on curative treatments, and The adoption of a palliative care approach in China has been don’t think about palliative care slow, with most healthcare resources focused on curative options. However, public awareness treatment. Although the national Ministry of Health officially is gradually increasing, spread via endorsed the establishment of palliative care departments TV and newspapers and also word of The biggest in hospitals in 2008,20 public awareness of and access mouth. Dr Ning reports an increase challenge is to to palliative care is still limited. Outside of China’s 400 in the last few years, and says she change people’s specialised cancer hospitals, there are only a handful of now sees some patients at her clinic minds, to let them charity hospitals and community health centres that offer coming in with questions about palliative care services to patients. palliative care options. know that society can take good care China’s overall rank of 71st out of 80 countries reflects this Without government subsidies, limited availability and the poor quality of palliative care in financial costs are a major challenge, of their parents in general. Service accessibility stands at less than 1% with most as palliative care is generally not the late stages of hospices concentrated in the urban areas of Shanghai, Beijing supported through the national illness and help and Chengdu; there is no national strategy or guidelines; health security system. Songtang them die with use and availability of opioids is limited; and patient-doctor Hospice in Beijing was one of the communication is poor.21 In addition, if care is not covered by earliest palliative care institutions, dignity. charitable donations the financial burden on patients can be founded in 1987, and currently cares quite high. As with most medical treatments in China, public for around 320 patients. While the subsidies do not fully cover the cost and patient contributions costs of care are relatively low, on Li Wei, founder, Songtang Hospice, Beijing are required. average RMB1,000-2,000 (US$160- A recent shift in government policy, mainly at the municipal 320) per month, patients still level, signals a trend of greater support and investment in struggle to afford it, says Li Wei, the hospital’s founder. hospice care services. Cities like Shanghai, Shenzhen and In addition to financial barriers, cultural beliefs also hinder Tianjin have set new targets and policies to increase access the widespread use of palliative care. According to Dr Li, most 20 © The Economist Intelligence Unit Limited 2015
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