Residential lending guide - NatWest Intermediary Solutions - ONLY FOR USE BY MORTGAGE INTERMEDIARIES
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ONLY FOR USE BY MORTGAGE INTERMEDIARIES NatWest Intermediary Solutions Residential lending guide
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This guide provides you with an overview of the key information you need to know about our residential lending. However, it is not exhaustive and is subject to change, so if you need clarification on anything please speak to your BDM. Contents Proc fees for residential mortgages Page 3 Submitting an application Online submission Page 12 Our lending criteria Supporting documentation Page 12 Purchases and remortgages Page 5 Certification and packaging Page 13 High LTV mortgages Page 6 Help to Buy schemes Page 7 Post - submission Day 1 valuation instructions Page 15 Affordability and gifts Offer validity Page 15 Affordability Page 9 Concierge service Page 15 Gifted deposits and equity Page 9 Need help? New Build Pre-submission applications Page 16 Lending limits Page 10 Maximum LTVs Page 10 Structural warranties Page 10 Builder’s incentives Page 11 Minimum loan amount Page 11 Offer validity Page 11 Proc fees DA firms AR firms Residential 35bps gross 40bps gross Max £10,000, min £250. Information correct as at 1 January 2019. 3
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Our lending criteria Here’s a summary of some of the key elements of our lending criteria: Purchases Remortgages Minimum loan: £10,000 (or that set by the Minimum loan: £10,000 (or that set by the individual product, whichever is greater) individual product, whichever is greater) Maximum loan: £10m Minimum term: 3 years Maximum term: 35 years (30 years if an Maximum loan: £2m Interest Only loan exceeds £500,000) Maximum term: 35 years (30 years if an Family gifted deposits accepted – cash Interest Only loan exceeds £500,000 or equity Debt consolidation allowed, any legal Second purchase at residential rates purpose considered accepted, subject to affordability Up to 90% LTV accepted on debt New Build – any property built, consolidation, but no restrictions on amount first occupied in its current state or Overpayments allowed – 10% of balance significantly modernised, refurbished or in a rolling 12-month period altered within the last two years: – Maximum LTVs: flats 75%, houses 85% Unencumbered properties accepted (over £1m 75%) (minimum time owned 6 months and not self-build), fees free Shared equity schemes – we consider applications using Government schemes Free of legal and valuation fees for a standard remortgage* Existing NatWest mortgage rate can be Remortgage offers valid for 6 months transferred to new property purchase *We won’t charge your customers legal and valuation fees for a standard remortgage. There maybe instances where a customer does not qualify for this. Please speak to your BDM if you require any information in this regard. 5
High LTV mortgages 95% LTV purchase only mortgages No limit on annual income earned by applicants 2 and 5 year fixed rate deals available Further advances considered up to 90% LTV Available to first-time buyers and existing home owners Capital and interest only Available for existing properties only and Applicants must be aged 18 or over NOT New Build properties £0 product fees Residential purchase only Property must be in the UK Maximum property value: £600,000 Applicants need a minimum 5% deposit Subject to an underwriter’s discretion. 6
Help to Buy schemes Help to Buy: shared equity Customers must take a mortgage of at least 25% of the value of the property they Open to all intermediaries and is available are purchasing for New Build properties only Maximum LTV: 75% Available to first-time buyers and existing homeowners Maximum property value: £600,000 Applicants need a minimum 5% deposit No percentage limit on deposit customer Customers must take a mortgage of at can contribute from their own funds least 25% of the value of the property they Customers using this scheme can apply are purchasing for our existing Help to Buy shared equity scheme mortgage using the same Government will loan up to 20% of product code property value The criteria and application process are Maximum LTV: 75% the same as the existing Help to Buy It must be the primary residential and shared equity scheme only property Repayment is by Capital & Interest Only Maximum property value: £600,000 Minimum 5% limit on deposit and customer Help to Buy: Forces can contribute from their own funds The Forces Help to Buy (FHTB) loan Need to apply for eligibility through a available to Armed Forces personnel, is an HomeBuy Agent in region of desired property interest-free loan repayable over 10 years 3% of equity loan per year factored It can be used towards the customer’s into affordability calculation as monthly deposit but the monthly repayment commitment must be included in the outgoings for Builder’s incentives up to a maximum of assessing affordability 5% of the property value accepted The FHTB loan may not be used towards We will consider consent to let for the purchase of a second property members of HM Armed Forces including a buy-to-let property. Property must be in England No other unsecured personal loans are accepted towards the customer’s deposit Repayment is by Capital & Interest Only Help to Buy: London The scheme is designed to help customers with an equity loan of up to 40% of the purchase price to buy a New Build property in London Only New Build properties in the specific London boroughs can be purchased using this scheme. Customers and their solicitors are responsible for ensuring the property is Credit criteria are subject to within the scheme area change so please check first Customers must contribute a minimum with LiveTALK or your BDM if 5% deposit you are unsure. 7
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Affordability and gifts Affordability If your customers are receiving a Our affordability calculator mirrors gifted cash deposit the one used by our underwriters to We accept deposits from parents and/or ensure consistency guardians. We treat them as if they are the Debts being repaid are not included in applicant’s own deposit, even where the the calculation money is advanced against a formal loan agreement or a second charge is put Maximum age for lending is 70, subject in place to secure the family member’s to affordability rights. Any monthly cost relating Loans with less than 6 months to run to a formal loan agreement must be not included included in the affordability calculation Where the loan amount is more that Gifts from third parties (not sellers/vendors) £500,00, the maximum term is 35 years are an acceptable source of customer (30 years for Interest Only loans) deposit, provided no repayment required Lifestyle expenses – we use data supplied by the Office of National Statistics (ONS) If your customers are receiving to assess an applicant’s lifestyle expenses gifted equity when buying from a which are automatically built into the affordability calculator family member Childcare costs - customers need to We accept transactions under value where include their specific childcare costs as a the applicant is receiving a gift of equity financial commitment in the calculator. from a family member/business with a If childcare costs are unknown, customers deed of gift to represent the amounts should suggest likely future costs or you The maximum loan amount can be based can refer to the national average figures, on the valuation not the purchase price which you can find on the ‘A-Z of lending The applicant may need to have an criteria’ page of our website under indemnity set up via their own solicitor, ‘Childcare costs’ even when the money is advanced against a formal loan agreement or a second charge is put in place to secure the family member’s and/or family business’s rights The family member gifting the equity is allowed to remain a resident at the property after the sale completes (residential only NOT buy-to-let) 9
New Build A New Build property is defined as: Any property built, first occupied in its current state or significantly modernised, refurbished or altered within the last two years. The decision as to whether a property meets this definition will be made by the valuer at the point of valuation. Lending limits detailed in the CML Lenders’ Handbook. The solicitor acting for NatWest should A limit will be set for each New Build confirm the requirements are met and that development. Limits will vary according the Certificate was issued prior to exchange to each development and must not of contracts. Architects’ Certificates without exceed 25% the benefit of the Professional Consultant The limit will be set and monitored by our Certificate are not acceptable Valuation Panel Manager Structural warranties issued retrospectively cannot be accepted Maximum LTVs Builder’s incentives Flats 75%, houses 85%* We accept builder’s financial incentives These are based on net purchase price or on New Build properties up to 15% of a valuation whichever is lower property’s purchase price and up to 5% on These maximums also apply to further a property bought using the Help to Buy advance requests if the property meets shared equity schemes the New Build definition above The purchase price will not be adjusted * 75% for mortgages over £1m for incentives, unless the total amount of incentives exceeds 5% of the purchase Structural warranties price. Incentives greater than 5% will be deducted and lending based on the We will only lend on New Builds/ reduced purchase price (unless the renovations where there is a 10 year or property valuation is lower) longer Structural Warranty in place from our list of approved suppliers (see your The example below explains this for a BDM for details) New Build residential house: Professional Consultant Certificate – in the – Purchase price of the property: £120,000 absence of a valid warranty, – Incentives total: £8,000 we will accept a Professional Consultant – Incentives to be deducted from purchase Certificate from a suitably qualified price: £8,000 - £6,000 (5% of professional, if provided in the format purchase price) = £2,000 –R educed purchase price: £120,000 - £2,000 = £118,000 10
Portable and proportionate incentives, Minimum loan amount such as carpets and curtains, along with £10,000 (or that set by the individual other financial incentives such as support product, whichever is greater) with up-front costs such as Stamp Duty, legal fees or cashback or enhanced part exchange terms can be accepted in the Offer validity 5% allowance Mortgage offers are valid for 6 months, Non-standard items such as an upgraded but an extension can be requested at any kitchen or integrated appliances can be point within the initial 6 month offer period. accepted as an incentive but do not need If granted, customers could have a total to be included in the 5% allowance. It offer period of up to 12 months. This will be will be the responsibility of the valuer to subject to the confirmation of a successful decide which incentives are included in credit search and property valuation. the calculation To comply with the requirements of the Specialist support Help to Buy schemes, customers must still Dedicated New Build underwriting and fund a 5% deposit themselves support team Lending is based on the lower of the We are geared to meet the required speed purchase price of the property or the to offer for 28-day exchange deadlines property valuation Our BDMs are well versed in dealing with housebuilders, keeping them up-to-date Part exchange with the progress of an application Where a housebuilder buys the property off the applicant and then re-sells it on the open market. It enables the applicant to sell their existing property quickly so that they can proceed with the purchase of their New Build property. This IS classed as a scheme, so cannot be used in conjunction with any other scheme such as Help to Buy Assisted move Where a housebuilder will typically pay the fees for two local estate agents to market the applicant’s existing property for a quick sale enabling them to proceed with the purchase of their New Build property. This is NOT classed as a scheme but as an incentive, so the applicant can use a scheme such as Help to Buy to purchase their New Build property 11
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Submitting an application Here’s a step-by-step guide on how to submit an application to us. If there’s anything you’d like to check, feel free to chat to us on LiveTALK at intermediary.natwest.com Register with us Submit supporting documentation Go to intermediary.natwest.com and verification of ID (if required) Click on ‘Register now’ and complete the Please refer to our Packaging Requirements registration form guide for details of supporting information you need to submit. We will then email you your log in details ONLY FOR US E BY MO RTGAG E INT ERMED IARIES Submit an application online NatWe st In Packa termediary So ging r lu You can submit an application via our website equire tions ments or the MTE For technical help with a submission please go to LiveTALK Once you have submitted an application you If you have submitted the application via our will be able to monitor its progress on our website, you can utilise our Direct Upload portal online Mortgage Application Tracker tool to submit supporting documentation. Please Check if we have electronically validated the select ‘Packaging Requirements’ from the applicant’s ID – if not, please supply the ID summary header and case-specific packaging documents we require guidance will be displayed. If you have submitted an application via The option ‘Proceed to Upload Documents’ will our website, you can access the Mortgage be presented below the packaging guidance text. Reference Number in two ways: Click on that and you will be able to upload PDFs and JPEGs up to 10MB in size. a. it will appear alongside your client’s details on the web site For MTE users, please continue to email the supporting documentation, ensuring that the b. y ou will receive an e-mail in real time Mortgage Reference Number is in the email title. following the submission of the application Send to intermediarydocs@natwest.com. Whether you are submitting the application to us via our website or through MTE, you do not need to certify the documents that you send to us. 13
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Post-submission Day 1 valuation instructions Concierge service Valuations for purchase and remortgage Mortgage applications over £500,000, applications, up to £500,000, are will be assigned a dedicated case instructed on ‘Day 1’, when an application handling manager is submitted They will oversee each case through the This enables the underwriting and application process from submission of the valuation processes to run concurrently initial application to when the first direct The offer will be issued once both debit payment is taken processes have been completed The dedicated case-handling manger will successfully contact the broker directly with updates The fee for the valuation for a purchase on the progress of the application and to mortgage will be debited from the address any issues with it such as chasing customer’s payment card usually within up missing information 24 hours This contact will commence with the We will provide a customer with a full broker receiving an email from the case- refund if their application is declined on the handling manager with the Mortgage grounds of affordability or credit scoring Reference Number and their contact or where we cannot lend the full amount details and also a welcome call with any requested due to affordability issues additional information required and an outline of the next steps Free of legal and valuation fees for a standard remortgage* The case-handling manager will also liaise with our Mortgage Lending Unit on issues Provided that all the correct supporting concerning the application documentation is submitted on time to enable our underwriters to fully assess the application, we expect the average speed to offer for the majority of cases to be around 14 working days *We won’t charge your customer legal and valuation fees for a standard remortgage. There may be instances where they do not qualify for this. Please speak to your BDM if you require any information in this regard. 15
Where to go for help Your BDM The average Name: number of years Phone: experience that our BDMs have in the Email: mortgage industry The average number of years experience in the mortgage industry that members of our LiveTALK team have Help with pre-submission Use LiveTALK for : applications Registration/password queries We are happy to help you with queries Queries on criteria for new applications about customer applications on LiveTALK, Queries about using the website our instant messaging service at intermediary.natwest.com. And, get a transcript of your conversation Help with existing applications 03459 00 11 10 For help with: Checking receipt of supporting documentation Call our dedicated Providing updates on underwriting decisions intermediary mortgage processing centre on Managing valuation instructions our local rate number Confirming mortgage offer issued Extending mortgage offer term Confirming completion dates Use our online Mortgage Application Tracker to monitor progress of your customers’ applications For more information go to intermediary.natwest.com NWIS 20 March 2019
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