Reservation Booking System for - Presentation by Robin Garrett, President at International Indigenous Tourism Conference October 31, 2018 - Online ...
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Reservation Booking System for ` Presentation by Robin Garrett, President at International Indigenous Tourism Conference October 31, 2018 ……….... THE NEXT GENERATION OF TRAVEL CONNECTIVITY 1 1
Outline • Meridian Reservation Systems • Who We Are • Our Clients • Our Products • Reservation System for Indigenous Tourism Association of Canada • Booking & Packaging Engine • Inventory Acquisition • Helping Properties Get e-commerce Ready …………………………………………………………………………. 2
Who We Are • Parent company Halex Travel Technologies Inc. • Meridian Reservation Systems • SimpleRez Solutions • CanadaDirect Reservations ► Check In Canada • Involved in real estate, attractions and various hospitality ventures in Canada and USA over 30 years • Recently contracted to administer and manage the operations of Check In Canada …………………………………………………………………………. 3
Our Vision – The Next Generation of Travel Connectivity • Expanding R&D investments to become the leading technology solution for destination marketers • Serve all types of travel industry clients • Provide flexible and customizable solutions • Comprehensive range of products including: • Booking Engines • Packaging Engines • Itinerary Planners • Hotel Software • Ticketing Software • Website Design & SEO • Consulting Services …………………………………………………………………………. 8
Sampling of Our Clients – Project Examples • Client for 9 • Leverage a • Many small • Campground years major local independent Guide • Many years of attraction with operators transformed success with accommodation • Increased from a list to packages packages participation in booking widget • 7% conversation • $1 million in DMO booking • Price and rate sales platform with availability • Planning last • 124% increase in our SimpleRez information minute deals package sales PMS Channel improves e.g. 25% or buy over 5 years Manager shopping 3rd night free • 117% increase in Software experience room nights over 5 years …………………………………………………………………………. 9
Best Practices • MRS has uncovered a number of best practices over the past 2 decades of working with our clients • Examples: • Booking widgets prominently displayed on your home page • Best conversion rates result when hotels and attractions are engaged in creating inspiring experiences that are featured in marketing efforts • Visually attractive and easily booked packages sell! • MRS will create a tailor made solution that delivers incremental business to your partners …………………………………………………………………………. 10
BOOKING & PACKAGING ENGINE For Indigenous Tourism Association of Canada …………………………………………………………………………. 11
Hybrid Model Booking Engine • Customized search widget • Transactional Model for operations with digital inventory • Referral Model for operations with no digital interface/inventory • Ticketing Software for Tours and Attractions • Facility features and photos • Real-time inventory availability (for operations with digital inventory only) • Packaging Module to bundle accommodations, restaurants, attractions & events …………………………………………………………………………. 12
Packaging Engine • Mapping of attractions, events, and activities • Time allocation suggestions for each item (where applicable) • Ticket purchasing shopping cart included • Consumer can choose: 1. Pre-Set Packages • Package is built ahead of time by ITAC • Opaque pricing for all components in the package (transparent pricing also an option) 2. Build Your Own Package • Consumer builds their own package • Transparent pricing for individual components in the package …………………………………………………………………………. 13
Build Your Own Package • Landing Page …………………………………………………………………………. 14
Step 1 View Attractions …………………………………………………………………………. 15
Step 2 View Details …………………………………………………………………………. 16
Step 3 Choose Attractions …………………………………………………………………………. 17
Step 4 Select Hotel …………………………………………………………………………. 18
Step 5 Checkout …………………………………………………………………………. 19
Step 6 Confirmation …………………………………………………………………………. 20
Step 7 Vouchers …………………………………………………………………………. 21
Mobile Responsive …………………………………………………………………………. 22
Add Flights …………………………………………………………………………. 23
INVENTORY ACQUISITION …………………………………………………………………………. 24
Inventory Acquisition • MRS can acquire inventory in real time from properties Branded that are e-commerce ready Properties Amadeus • For properties that are not Properties that e-commerce ready, there use GDS are two options: Various 1. Get e-commerce ready! PMS Connection Sign up for MRS’ Meridian through API accommodations software MRS Accommodations Available to 2. Load inventory on the Software ITAC members MRS extranet MRS Properties manually load Extranet inventory …………………………………………………………………………. 25
Increasing E-commerce Readiness of ITAC Members • MRS will provide our Accommodation Software Solution to ITAC members enabling properties to manage their facilities more efficiently and distribute their inventory through multiple electronic channels • What is the MRS Accommodations Software Solution … …………………………………………………………………………. 26
MRS Accommodations Software (PMS & Channel Manager) • Interfaces smaller properties to ITAC website & global distribution systems (“GDS”) • Hotel PMS software built for B&Bs, inns, motels, hotels, lodges, vacation rentals and associations • Channel manager feature interfaces with OTAs, GDS etc. …………………………………………………………………………. 27
MRS Accommodations Software Includes 1. Booking & Distribution Module • Booking Engine for Online Reservations • Channel Manager for Global Distribution of Room Inventory and OTA Interfaces 2. Property Management System Module • Online Review Mechanism • Front Desk & Check-In • Packaging • Group Bookings • Housekeeping reports • Financial reports • Automatic reservation data backup 3. Reporting Module …………………………………………………………………………. 28
Sell Packages on Your Website …………………………………………………………………………. 29
MRS Attractions Software • Ticketing solutions for attractions (or theatres, events, tours) • Bar coded tickets can be pre-printed or downloaded to smartphones • Capable of handling large volume of end users making complex search queries • Customized reports that track sales, marketing, demographics and guest management/loyalty …………………………………………………………………………. 30
What We Need From You Step 1 – Sign Up • Sign the MRS Supplier Agreement which outlines the terms for selling your inventory on the booking and packaging platform Step 2 – Provide Your Property Listing Information • You will be given a password to the administrator module where you can edit and add details for your property (key information may already appear based on content that has been scraped from the internet) • Examples of additional information that may be required include: pictures, room information, minimum lead time to book, child ages, and policies • Review your property listing information prior to the deployment date of the reservation system …………………………………………………………………………. 31
We Look Forward to Working With You! For More Information www.reservationsystems.com Contact Us Robin Garrett, President Miigwech! 1-877-641-4653, 227 rgarrett@reservationsystems.com …………………………………………………………………………. 32
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