READERS' FAVORITES 2018 - Richmond Magazine

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READERS' FAVORITES 2018 - Richmond Magazine
READERS’
                                                    EACH YEAR, R•HOME ASKS READERS
                                                    TO SHARE THEIR FAVORITE STORES AND
                                                    HOME-SERVICE PROVIDERS. HERE ARE

       FAVORITES
                                                    THEIR TOP PICKS FOR ALL THINGS HOME.

            2018        INTERIOR DESIGNER OR
                         DECORATOR WINNER
                If you are stumped with where
                 to begin, pick something you
                   truly love: a family chair, a
                   collection or a piece of art.
                      —Sara Hillery, owner of
                     Sara Hillery Interior Design

                                                                              By PAULA PETERS
                                                                              CHAMBERS, MERIDITH
                                                                              INGRAM, ALEXA NASH
                                                                              and DINA WEINSTEIN
                                                                              Photos by ALEXIS
                                                                              COURTNEY Styling by
                                                                              LAUREN HEALY-FLORA

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READERS' FAVORITES 2018 - Richmond Magazine
SHOPS
               ANTIQUES                                     ART GALLERY                                  BED LINENS
              WEST END ANTIQUES MALL                        CHASEN GALLERIES                             WILLIAMS & SHERRILL INTERIORS
              Described by one customer as her “feel-       At Chasen Galleries, you’ll find an array    In Williams & Sherrill’s newly transformed
              good place,” West End Antiques Mall has       of fine art, glass and sculpture from more   space, shoppers will find at least three
              nearly 300 vendors carrying an eclectic       artists than Gallery Director Jeff Timlin    — sometimes more — sumptuously
              inventory of furnishings, fixtures and        can count — and they receive new pieces      appointed beds on display for inspiration,
              accessories featuring something for ev-       all the time at their new Ellwood Avenue     with many lines of in-stock or custom-
              eryone. “We have customers that come          location. “Landscapes are our bestseller,”   order washable bedding at all price
              several times a week because they’re          Timlin says. “People are looking for         points. “We’re seeing a very textured,
              afraid they are going to miss something,”     medium to large pieces to serve as a         monochromatic bed, but we’re starting
              says Judy Splawn, manager. Midcentury         focal point, over a sofa or mantel. We       to see color introduced back,” says Jamie
              is still very popular, but Splawn says, “As   have a lot of experience helping people      Coffey, creative director. Another bedding
              soon as we sell a Midcentury piece, we        find the perfect piece for those spaces.”    trend, Coffey says, is using two deluxe,
              turn around and sell something from the       3101 Ellwood Ave., 804-204-1048,             oversized shams instead of three or more
              early 1900s. You just never know!”            chasengalleries.com                          for a cleaner look. 2003 Huguenot Road,
              2004 Staples Mill Road, 804-359-1600,            2nd: Quirk Gallery                        804-320-1730, williamsandsherrill.com
              westendantiquemall.com
                                                                                                         CABINETS
                  2nd: Sheppard Street Antiques
                  3rd: Gates Antiques Ltd.
                                                            “WE HAVE CUSTOMERS                           CABINET CRAFTERS OF VIRGINIA
                                                                                                         While their 6,000-square-foot showroom
               APPLIANCES
              APPLIANCES ON LAKESIDE
                                                              THAT COME SEVERAL                          offers ideas aplenty, Cabinet Crafters of
                                                                                                         Virginia can build whatever customers
              Not only do they carry top brands, Appli-     TIMES A WEEK BECAUSE                         imagine. “We’re not limited to sizes,
              ances on Lakeside also purchased service                                                   colors or styles of cabinets,” says Vice
              provider Broughton Appliance in 2017.             THEY’RE AFRAID                           President Mike Magne. He also says they
              “This has completed the picture for us                                                     create more than kitchens; they also do
              and allows us to take care of the custom-       THEY ARE GOING TO                          bookcases, bathroom vanities, laundry

                                                               MISS SOMETHING.”
              er from beginning to end,” says owner                                                      rooms and more. Painted cabinetry, often
              Tammy Kelley. She also says that “color”                                                   in whites and grays, remains their most
              is taking the appliance world by storm.                 —JUDY SPLAWN,                      popular kitchen selection, and Magne
              “Black stainless is on fire nationwide, and      manager of West End Antiques Mall         says that Shaker-style cabinets won’t
              it’s gorgeous!” 5418 Lakeside Ave., 804-                                                   likely go out of fashion any time soon.
              266-7621, appliancesonlakeside.com                                                         8221 Midlothian Turnpike, 804-232-7397,
                  2nd: Ferguson Bath, Kitchen                                                            cabinetcraftersofva.com
                                                            BARGAIN FINDS
                  & Lighting Gallery                                                                        2nd: Custom Kitchens Inc.
                  3rd: Appliance Contract Sales             CLASS AND TRASH THRIFT ANTIQUES                 3rd: Prestige Custom Cabinets
                                                            Not one but two locations make this             & Countertops
               ARCHITECTURAL SALVAGE                        operation a treasure seeker’s dream.
              CARAVATI’S INC.                               “People still get excited about a piece      CONSIGNMENT FURNITURE
              Owner Jimmy Kastelberg can attest             of furniture that has great bones,           REVIVAL CONSIGNMENT
              that the DIY spirit is alive and well at      refurbishing it and making it beautiful,”    Talented staff, contagious energy, and
              Caravati’s, as homeowners come to his         says Lisa Waldrop, who owns Class            great consignors and customers “make
              family-owned business seeking salvaged        and Trash with her husband, Ken.             being here every day feel more like a
              doors, window hardware, lighting, shut-       “[Repurposing] is a big push now. People     party than a job,” says Whitney O’Connor,
              ters and more for their renovations and       don’t want things going to the landfill;     owner of Revival Consignment. Furniture
              other home projects. “Right now, and          they want pieces to have a new life.” She    is always their biggest seller, and hand-
              even last year and the year before that,      says painted furniture and Midcentury        knotted rugs and original art are trade-
              old reclaimed rough-sawn lumber has           pieces remain hot commodities. 1720          marks. “Richmond has great taste, and
              been really popular for accent walls, man-    Altamont Ave., 804-716-5316; 11088           shopping consignment is the best way
              tels, wrapping beams and dining tables,”      Washington Highway, 804-798-0567,            to round out your space with some really
              he says. 104 E. Second St., 804-232-4175,     classandtrash.com                            interesting, high-style pieces. It’s the only
              caravatis.com                                    2nd: Diversity Thrift                     way, we believe, to achieve the sought-
                  2nd: Governor’s Antiques and                 3rd: Hope Thrift                          after ‘collected’ look.” 9750 Gayton Road,
                  Architectural Materials                                                                804-750-2200, revivalconsignment.com
                  3rd: Lucky Junque
                                                                                                            2nd: Izzie’s Consigning with Grace
                                                                                                            3rd: Impulse LLC

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READERS' FAVORITES 2018 - Richmond Magazine
READERS’
 FAVORITES
 2018
               COUNTERTOPS                                  GARDEN TOOLS AND SUPPLIES                      LIGHTING FIXTURES
              ARTISTIC STONE DESIGN                         STRANGE’S FLORIST AND GARDEN CENTER            SHADES OF LIGHT
              Established in 2000, Artistic Stone           Selecting tools and supplies is critical to    A staple for more than 30 years, Shades
              Design custom fabricates and installs         the success of a gardening project, says       of Light prides itself on its eclectic mix
              countertops of granite, marble, quartz,       Strange’s Meg Gouldin, human resources         of offerings. Walter Froh, marketing
              soapstone and more. “We help people           assistant, adding that staff members           manager, credits the store’s buyers for
              love being at home, plain and simple,”        are happy to help customers find just          keeping inventory fresh and working
              says Billy Stephens, vice president. “We      what they need. With a wide selection of       with customers to help them express
              do this by educating and qualifying           products, Strange’s can provide what’s         their personal style. “We devote a lot of
              our customers so that expectations are        needed for the beginner, expert or niche       time and effort to making sure we have
              met and/or exceeded, and by providing         gardener. “Our team knows what works           the best selection,” Froh says. “Stop
              a quality product in a timely fashion.”       best,” Gouldin says, “because we use           by the store and just look at all the
              11321 International Drive, 804-594-7069,      the tools we sell on a daily basis in the      new merchandise coming in; seeing
              artisticstonerichmond.com                     propagation and care of our own plants.”       is believing.” 4924 W. Broad St.,
                  2nd: Classic Granite and Marble           12111 W. Broad St., 804-360-2800; 3313         804-288-6515, shadesoflight.com
                  3rd: Brazilian Best Granite               Mechanicsville Turnpike, 804-321-2200,            2nd: Ferguson Bath, Kitchen
                                                            stranges.com                                      and Lighting Gallery
               FABRIC                                                                                         3rd: Tinker’s
                                                               2nd: Great Big Greenhouse
              U-FAB                                            3rd: Sneed’s Nursery
              It’s not just the wide variety of choices
                                                                                                           MIDCENTURY FURNITURE DEALERS
              in U-Fab’s 17,000-square-foot retail                                                         EVICTION
              showroom, but also the constant
              replenishing of inventory that makes
                                                                 “WE DEVOTE A                              Owner Derrick McElhaney says he
                                                                                                           relies on “lots of driving” for his finds,
              it a favorite, according to owner Travis          LOT OF TIME AND                            but it’s worth it, given the flexibility
              Hamilton. “We bring in fabric year-round                                                     and usefulness of so many pieces.
              and nonstop,” he says. “There’s always a         EFFORT TO MAKING                            “Midcentury design is a timeless look
              new selection here, so people can always                                                     with the quality of yesteryear,” he says,
              find something new.” Their expanded              SURE WE HAVE THE                            noting that the architectural background
                                                                                                           of many Midcentury designers resulted
              Broad Street location also allows them
              to carry a wide range of home accessories        BEST SELECTION.”                            in furniture strong in both form and
              and case goods. 7921 W. Broad St.,                                                           function. But practicality isn’t everything.
                                                                       —WALTER FROH,
              804-888-8322, u-fab.com                                  marketing manager                   “I hope customers will find a unique piece
                                                                       of Shades of Light                  that will add a fun, eccentric touch to
                  2nd: Williams & Sherrill Interiors
                  3rd: Renew Home Furnishings                                                              their home,” he says. 2943 W. Marshall
                                                                                                           St., 540-845-9099, facebook.com/
               FLOORING                                     HOME ACCESSORIES                               eviction-1651368981744654
              COSTEN FLOORS                                 TINKER’S                                          2nd: Verve Home Furnishings
              President Tripp Costen encourages                                                               3rd: Killer Junk Studios
                                                            Owner Tony Coleman credits his wife,
              customers to prioritize three key factors:    Sharon, for her diligence and creativity in
                                                                                                           MODERN FURNITURE
              price, style and durability. “You can         finding the right pieces to feature in their
              usually get two out of three,” he says. “If   retail shop. “She goes to the markets;         LADIFF
              you could get everything, that would be       she works with Virginia craftspeople; she      President and co-owner Sarah Paxton
              the perfect floor!” Luckily, new flooring     follows up on what she wants to carry,”        says La Diff is always fresh thanks to staff
              options such as luxury vinyl tiles and        he says. The décor found at Tinker’s is        suggestions and regular customers who
              planks mean that homeowners can get           anything but run of the mill, he adds. “The    inspire purchases. New materials — such
              a swank look without breaking the bank.       most unusual items you’re going to find,”      as marble lookalikes and durable Crypton
              “At entry level, you can save half the        he says, “you’re going to find at Tinker’s.”   fabrics — help families find pieces that
              cost,” he says. “Most people can’t tell       2409 Westwood Ave., 804-359-1843,              can go the distance. Empty nesters who
              the difference.” 9840 Mayland Drive,          tinkerandcompany.com                           downsize need smaller-scale furniture,
              804-527-2929; 13212 Hull Street Road,                                                        which has become a “major focus” for the
                                                               2nd: Twig
              804-419-7855, costenfloors.com                   3rd: Renew Home Furnishings
                                                                                                           retailer. “The way our customers live and
                                                                                                           the way homes are designed and built
                  2nd: Floor & Decor
                  3rd: Builder Décor                                                                       also changes our selection,” she says.
                                                                                                           125 S. 14th St., 804-648-6210, ladiff.com
                                                                                                              2nd: Ruth & Ollie
                                                                                                              3rd: Virginia Wayside Furniture

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READERS' FAVORITES 2018 - Richmond Magazine
ARCHITECTURAL
                                  SALVAGE WINNER
                              There is nothing quite
                              like the craftsmanship
                             and quality of salvaged
                             architectural elements.
                             We recommend looking
                             for a carpenter who has
                             an expertise and love of
                               old house parts to do
                              the installation. It will
                                 make a difference!
                                —Jimmy Kastelberg,
                               owner of Caravati's Inc.,
                                 with his son, Ben

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READERS' FAVORITES 2018 - Richmond Magazine
BEDDING WINNER
                    Create a bed that is
                  individualized. Mix and
                 match bedding and add
               texture to a monochromatic          WALLPAPER WINNER
                scheme. Do whites and off         Go big with pattern
                whites on the bed to drum          in a small space!
                up interest. Make it yours.    —Annette Harriman, head of
                 —Brooke Chappell, designer,   wallpaper, Williams & Sherrill
                     Williams & Sherrill

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READERS' FAVORITES 2018 - Richmond Magazine
READERS’
                                                                                                                                          FAVORITES
                                                                                                                                               2018
               OUTDOOR FURNITURE                            RUGS                                         TRADITIONAL FURNITURE
              SUMMER CLASSICS                               CAPEL RUGS                                   VIRGINIA WAYSIDE FURNITURE
              Summer Classics sees outdoor spaces           “A rug is more than a floor cover; it        Known for its classic lines, Virginia
              as a natural extension of the home itself.    brings a room to life.” So says Marie        Wayside continues to meet customers’
              “Our customers want their outdoor rooms       Hayden, Capel’s area manager, who            needs by offering more casual and
              to be as comfortable and inviting as          recommends that homeowners select            transitional pieces that work with open
              their indoor rooms,” says Andy Yowell,        a floor covering to “pull your space         floor plans. Vice President Robin Childress
              Richmond store manager. Premium               together” by complementing existing          adds that the company still highlights
              materials, including Sunbrella fabric         furniture and personal style while adding    American-made products, seeking
              for cushions, are designed to deliver         warmth, texture and color. With their        workmanship over name recognition.
              longevity regardless of weather. “A           vast selection of rugs, Capel also offers    “We feel very strongly about supporting
              full staff of design consultants listens      design assistance, and customers can         our domestic manufacturers,” she says.
              to what our customers want and need           even try a rug at home before making         “Some are not necessarily national names,
              in their spaces, and helps them create        a final decision. 3995 Deep Rock Road,       but they are able to put more quality
              their dream outdoor room,” Yowell             804-290-8800, capelrugshome.com              into their products, which is important to
              adds. 7905 W. Broad St., 804-935-3075,           2nd: Green Front Furniture                us and our customers.” 10500 Patterson
              summerclassics.com/sc-stores/richmond            3rd: Kambourian Rugs                      Ave., 804-740-3124, vawayside.net
                  2nd: JoPa Co.                                                                             2nd: (tie) Ethan Allen; Tinker’s
                  3rd: Outdoor Dreams                                                                       3rd: (tie) Bassett Home Furnishings;

               PAINT & PAINTING SUPPLIES
                                                              “OUR CUSTOMERS                                Green Front Furniture; Williams & Sherrill

              SPECTRUM PAINT                                WANT THEIR OUTDOOR                           WALLPAPER
                                                                                                         WILLIAMS & SHERRILL
              Formerly Virginia Paint, Spectrum
              continues to offer the Benjamin Moore            ROOMS TO BE AS                            When it comes to bold decorating
                                                                                                         choices, Annette Harriman, a Williams &
              product line but also has PPG Pittsburgh
              Paints, in-house brands SPEC-PRO and
                                                             COMFORTABLE AND                             Sherrill designer and manager, points to
                                                                                                         the ceiling — “It really is the fifth wall to
              SPEC-ONE, and a wide range of lacquers,
              stains and specialty coatings. “We strive
                                                             INVITING AS THEIR                           a room” — where homeowners can add

              to offer the flexibility and response time      INDOOR ROOMS.”                             personality or surprise. Another bold
                                                                                                         move is covering one wall in a dramatic
              of a small company, yet offer customers a
                                                                       —ANDY YOWELL,                     stripe or even a mural. “Murals used to be
              broad selection of products,” says Gentry
                                                                    Richmond store manager               unattainable, but the printing processes
              Stafford, vice president of marketing.
                                                                       of Summer Classics                are so great now, the murals look hand-
              4307 W. Broad St., 804-359-5088; 11201
                                                                                                         painted but are amazingly affordable,”
              Midlothian Turnpike, 804-794-3334; 10801
                                                                                                         she says. 2003 Huguenot Road,
              W. Broad St., 804-747-7210; 13932 Hull St.,   TILE
                                                                                                         804-320-1730, williamsandsherrill.com
              804-739-7777, spectrumpaint.com
                                                            MORRIS TILE DISTRIBUTORS                        2nd: Lindsay Cowles LLC
                  2nd: Palette Paint and Home               Tile selection matters, says Morris Tile

               PLANTS
                                                            President Whit Morris. “A quality tile       WINDOWS & DOORS
                                                            presents a longevity to the function,        SIEWERS LUMBER & MILLWORK
              STRANGE’S FLORIST AND GARDEN CENTER           maintenance and aesthetic of any             With a history dating to the late 19th
              “Coaching is at the heart of what we do,”     installation,” he says, adding that the      century, Siewers is well known for its
              says Meg Gouldin, human resources as-         “long-tenured” staff at Morris excels at     ability to deliver. While the company
              sistant. Learning comes from staffers —       helping customers get just the look they     carries national product lines, Richie
              who experiment with plants in their own       want. Homeowners can also use tile for a     Siewers, executive vice president, notes
              gardens and homes — as well as work-          variety of projects, not just kitchens and   that most windows and doors are
              shops and classes, which will increase        baths. Morris says fun projects he’s seen    custom-made here in Richmond, with just
              in 2018. Also on tap: a more interactive      have included walk-in dog showers and        a three- to four-week production time.
              landscape where customers can see the         a wet bar in a horse barn. 2280 Dabney       “They are so important to the design of
              growing techniques and coloring of cer-       Road, 804-353-4427, morristile.net           the home because they are the primary
              tain plants before they make a purchase.
                                                               2nd: Mosaic Home Interiors                source of natural light,” he says. “Today’s
              12111 W. Broad St., 804-360-2800; 3313           3rd: Floor & Decor
                                                                                                         insulated glass provides homeowners
              Mechanicsville Turnpike, 804-321-2200,
                                                                                                         the comfort they desire.” 1901 Ellen Road,
              stranges.com
                                                                                                         804-358-2103, siewers.com
                  2nd: Great Big Greenhouse
                  3rd: Sneed’s Nursery                                                                      2nd: Window Depot USA of Richmond
                                                                                                            3rd: Richmond Window

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READERS' FAVORITES 2018 - Richmond Magazine
SERVICES
               AIR CONDITIONING &                                  BASEMENT WATERPROOFING                        CARPENTER
               HEATING CONTRACTOR                                 JES FOUNDATION REPAIR                          N. CHASEN & SON
              JAMES RIVER AIR CONDITIONING CO.                    In business for 25 years, JES has a team of    Shane McCartney, commercial project
              Founded more than 50 years ago, this                certified professional engineers who find      manager, says the company’s services
              family-owned business strives to find               solutions. “The goal is to permanently fix     are essential for homeowners looking to
              solutions that are appropriate no matter            the problem,” says Eric Lackey, public rela-   enhance a room’s elegance for comfort
              what the situation. “Our goal in a perfect          tions director, noting that some products      or resale, by adding or replacing trim
              sense is that our systems cannot be seen            actually come with transferrable lifetime      and repairing everything from doors to
              or heard,” says Hugh Joyce, president.              warranties. Taking advantage of significant    windows, shelves to siding. “We assist our
              Regular maintenance — which can extend              improvements in product design and ef-         customers with sample procurement and
              a system’s life by as much as 50 per-               ficiency, JES technicians offer free inspec-   mock-ups in advance to help them make
              cent — makes good sense for everyone                tions and estimates so customers can           the best decision to suit their desired
              involved. “That makes the homeowners’               protect their investment in their house be-    style,” he adds. 2924 W. Marshall St.,
              lives happier, and that makes good busi-            cause, as Lackey notes, “Foundation prob-      804-353-4563, nchasen.com
              ness sense,” he says. 1905 Westmoreland             lems don’t fix themselves.” 2410 Southland        2nd: Jacob’s Ladder Inc.
              St., 804-358-9333, jamesriverair.com                Drive, 866-370-4816, jeswork.com                  3rd: Jeff Davis Renovations

                  2nd: AirPro Mechanical of Virginia                  2nd: B-Dry
                  3rd: Mid Atlantic Mechanical & Repair               3rd: Bone-Dry Waterproofing
                                                                      and Foundation Repair
               APPLIANCE REPAIR
              APPLIANCES ON LAKESIDE
              When Appliances on Lakeside purchased
              Broughton Appliance Service in 2017,
                                                                 PAINT AND PAINTING
              the company added 100-plus years of                 SUPPLIES WINNER
              service: the combined years of expe-
                                                               Always test colors on
              rience held by the four technicians
                                                              the wall before you buy.
              who came on board. “We feel like
                                                                  —Beverly Hodges,
              we can cover most any problem that
                                                                inside sales associate,
              comes up for a customer,” says owner                  Spectrum Paint
              Tammy Kelley. While repairs might
              not be unavoidable, Kelley says, regular
              cleaning is wise, “since it can reveal a
              small problem before it becomes a
              big problem.” 5418 Lakeside Ave., 804-
              266-7621, appliancesonlakeside.com
                  2nd: (tie) Residential Appliance
                  Specialist; RVA Repairs
                  3rd: Mr. Appliance of Richmond

               ARCHITECT
              MARK SPANGLER ARCHITECTURE
              With a commitment to clients’ prefer-
              ences, lifestyle, vision and — most criti-
              cally — budget, Spangler’s attention to
              detail is his focus. “I personally create the
              construction drawings, which gives me
              the opportunity to make modifications,”
              he says. With a B.F.A. in interior design,
              Spangler can merge the two disciplines
              into “seamless design solutions,” present-
              ing clients with potential concepts from
              multiple perspectives. “I always want to
              deliver more than I’m asked for,” he says.
              1805 Highpoint Ave., 804-432-4739,
              spanglerarchitecture.com
                  2nd: Johannes Design Group
                  3rd: 3north

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READERS' FAVORITES 2018 - Richmond Magazine
READERS’
                                                                                                                                         FAVORITES
                                                                                                                                              2018
               CARPET & RUG CLEANER                         CLOSET INSTALLER                           DECK BUILDER
              HADEED-MERCER RUG CLEANING                    CLOSET FACTORY                             HOMELINK
              As a locally owned business for 75 years,     Gain back control of clutter with the      Creating a backyard oasis is achievable
              Mercer Rug Cleaning was acquired in           locally owned franchise that’s been        after one phone call to this Class A
              2011 by another family-owned business,        around since 1999. Owners Teresa           contractor. Focusing on communication,
              Hadeed Carpet, founded in Alexandria in       and Bryan Mueller and their team of        they are attentive to the process from
              1955. The Richmond location continues         designers are committed to helping         beginning to end and beyond. “Creating
              the tradition of providing a full range of    customers create and build a custom        sanctuaries for dining, lounging and
              rug-cleaning services, including hand-        design that fits their everyday needs.     unwinding is what we love to do,” says
              washing, repair and restoration. Better       “We’re able to meet our customers’         Bill Maslink, president. 14241 Midlothian
              yet, the company’s pickup and delivery        needs from the basic closet to a custom    Turnpike, Ste. 134, 804-378-3580,
              service means customers don’t have            cabinet,” says Bryan Mueller. 10520        homelinkamerica.com
              to wrestle their rugs out their front         Lakeridge Parkway, Ashland, 804-              2nd: Add a Deck
              door. 3116 W. Moore St., 804-358-3811,        559-0001, closetfactory.com                   3rd: Outdoor Dreams
              mercerrugcleaning.com                            2nd: Inspired Closets
                                                               3rd: Closets of Virginia                DECORATIVE PAINTER
                  2nd: Chem-Dry of Richmond
                  3rd: Christian-Lorraine Oriental Rugs                                                H.J. HOLTZ & SON
                                                                                                       Sit down with an award-winning
               CHIMNEY SWEEP OR REPAIR
                                                             “OUR PAINTING AND                         decorative artist in H.J. Holtz’s design
              COUGOT’S CHIMNEY SERVICE                                                                 room for a consultation to bring a
              Keeping chimneys, vents and fireplaces        WALLPAPERING CREWS                         custom, intricate vision for a room to
              clean is a pivotal part of home                                                          life. They match artists with interior and
              ownership, and this service stands             ARE BETTER AT THEIR                       exterior painting crews to get the job
              out by taking a friendly, neighborly                                                     done, a process perfected over 80 years
              approach. They boast an A+ Better             JOBS BECAUSE THEY’RE                       of service. “Our painting and wallpapering
              Business Bureau rating and are certified
              by the Chimney Safety Institute of
                                                               EXPOSED TO THE                          crews are better at their jobs because
                                                                                                       they’re exposed to the innovative things
              America. “We try to go out every day
              and do the best thing we can for our
                                                             INNOVATIVE THINGS                         that our decorative team can do,” Rick
                                                                                                       Holtz, president, says. 3106 W. Moore St.
              great customers,” owner Dan Fitzpatrick       THAT OUR DECORATIVE                        804-358-4109, hjholtzandson.com
              says. 6507 Old Warwick Road, 804-                                                           2nd: Art to Di For
              798-0855, cougotschimneyservice.com               TEAM CAN DO.”                             3rd: Barden’s Decorating
                  2nd: Neat Sweep
                  3rd: (tie) Chimney Saver Solutions;                   —RICK HOLTZ,                   DRIVEWAY REPAIR
                  Santa’s Chimney Services                        president of H.J. Holtz & Son
                                                                                                       TIE: R. WILLIAMS PAVING AND SEALING;
                                                                                                       RIVER CITY WRAP
               CUSTOM FURNITURE MAKER
                                                                                                       Family-owned and -operated by Dana and
              OWEN SUTER’S FINE FURNITURE                   COUNTERTOP INSTALLER                       Richard Williams and their son, R. Williams
              From a small bedside table to an entire       ARTISTIC STONE DESIGN                      Paving and Sealing has seen every kind of
              bedroom set to a library, bringing an         “We follow the golden rule of treating     crack, and they use earth-friendly products
              entirely unique furniture idea to life is     people the way we want to be treated,”     to repair them. “We all drive the trucks,
              more than possible from this local fine       says owner Jon Rathke. When a              we all operate the equipment,” says Dana
              furniture designer. “We make it right here    customer comes in to the showroom          Williams. River City Wrap specializes in
              in town and give you a real quality piece,”   with a vision, the company works           exposed aggregate restoration, asphalt,
              says Owen Suter, president. 4408 W.           through each step, from consultation to    concrete, and in-house formulations of
              Broad St., 804-359-9569, owensuters.com       installation. They can also help answer    epoxies, coatings and repair products.
                  2nd: Governor’s Antiques                  questions regarding countertop care and    They created a one-of-a-kind asphalt seal-
                  & Architectural Materials
                  3rd: (tie) Renew Home Furnishings;        maintenance. “Our goal is to help people   ant derived from soy instead of crude oil,
                  Harrison Higgins Inc.                     love being at home, and we truly mean      says owner Brandon Shiver. R. Williams:
                                                            that.” 11321 International Drive, 804-     2436 Bridgewater Drive, 804-784-7283,
                                                            594-7069, artisticstonerichmond.com        rwilliamspavingandsealing.com; River City
                                                               2nd: Classic Granite & Marble           Wrap: 2912 Mill Manor Drive, 855-949-9727,
                                                               3rd: Brazilian Best Granite             rivercitywrap.com
                                                                                                          2nd: (tie) All Star Paving; Pro-Seal
                                                                                                          Services; Seal This; Wells Paving &
                                                                                                          Seal Coating

                                                                                                                                     rhomemag.com       71.

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READERS' FAVORITES 2018 - Richmond Magazine
READERS’
 FAVORITES
 2018
               ELECTRICIAN
              DAVIS & GREEN ELECTRICAL
              A Richmond-based company since
                                                                                    MIDCENTURY FURNITURE
              1985 and accredited by the Better                                        DEALERS WINNER
              Business Bureau, Davis & Green
                                                                                    Don’t follow the fads
              Electrical prides itself on complete                                 just buy what you like.
              dedication to customer satisfaction.
                                                                                  —Derrick McElhaney, owner
              Owner and CEO Lynn Green heads the                                  of Eviction, with co-owner
              licensed, Class A electrical contractor                                   Colby Flinchum
              business. “We value and appreciate
              every customer, no matter if it’s a one-
              hour service call, a multiweek project
              or a large-scale industrial job,” Green
              says. “Our customers feel valued and
              taken care of, and so do our employees.”
              132 Brandon Road, 804-655-4998,
              dgelectrical.com
                  2nd: SmartWire 360
                  3rd: Lowman Electrical Contractor

               EMBROIDERY SHOP
              RICH’S STITCHES
              Identical twins Chris and Cecilia Rich
              have been embroidering for Richmond
              for 30 years, and they’ve grown their
              business through word-of-mouth and
              building relationships instead of one-
              and-done projects. Their pooch, Brodie,
              meets customers at the door, continuing
              the tradition of having a furry friend in
              the shop. “We’ve been treating people
              like family, since we are family, and you
              get a really great quality product,” Chris
              Rich says. “We really enjoy what we do.”
              4013 MacArthur Ave., 804-262-3477,
              richsstitches.com
                  2nd: It’s Letter Perfect
                  3rd: Atlantic Embroidery Works

               ESTATE SPECIALISTS                           FENCE BUILDER                                      FLOORING INSTALLER
              GATES ESTATES                                 MINOR’S FENCES                                 HOMELINK
              This estate-sales company offers              Building customized fencing for about          Giving a room a modern facelift can be
              traditional, on-site tag sales or digital     30 years, Minor’s Fences specializes in        as simple as replacing worn-down floors
              auctions for almost any situation, from       custom-built residential wood, PVC and         and outdated tile. Functional and stylish
              residential to business settings. “This has   ornamental aluminum fencing. From              floors are this contractor’s specialty, with
              been a really wonderful service for folks     residential to commercial projects, the        plenty of looks from which to choose.
              who may find themselves up against            team will decide what type of fencing will     The staff leads customers to what will
              the wire,” says owner Tim Gates. “We          fit the job and respect their customers’       fit their home and lifestyle, making sure
              helped several folks this year, leaving the   needs. “We act like we’re working at our       the process is quick and easy. “Nothing
              entire property broom-clean, just in time     own house every day,” Minor Hairfield,         refreshes and updates a home like new
              for closing later that week, or in three      president, says. “We treat people with         flooring,” says Bill Maslink, president.
              instances this year, the very next day.”      respect and give them the job that they        14241 Midlothian Turnpike, Ste. 134, 804-
              804-347-0453, gatesestatesllc.com             deserve.” 12152 Washington Highway,            378-3580, homelinkamerica.com
                                                            804-752-0096, minorsfences.com                       2nd: Costen Floors
                  2nd: Circa Estate Sales
                  3rd: (tie) RVA Estate Sales;                 2nd: Hurricane Fence Co.                          3rd: Builder Décor
                  Fini Estate Sales                            3rd: Hercules Fence of Richmond, Va.

       72   mar-apr 2018

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FLOORING REFINISHER                            GENERAL CONTRACTOR                             GUTTER CLEANING
              COSTEN FLOORS                                   HOMELINK                                       WINDOW GENIE OF RICHMOND
              The family-run flooring company has been        “We don’t impose our style and likes,”         “We’re neat,” says Peter Breil, owner.
              around for 70 years, which gives them           says Bill Maslink, owner. “But you             “We bag everything and take it with
              the know-how to complete a refinishing          will work with people who will go to           us and dispose of everything. That is
              project. Their craftsmen and employees,         showrooms and give assistance — from           routine.” Staff perform routine flushing
              along with a strong sense of pride, set         paint colors to countertops — when you         of downspouts, attend to clogged or
              them apart. They have done projects all         need it.” Dedicated project managers           covered gutters and can deal with related
              around the state and the East Coast, led        are focused on remodeling projects to          problems like rotten wood or cracked
              by third-generation finishers. “We do all       update bathrooms, kitchens, third floors       foundations. Other services include
              different kinds of floor covering; basically,   or decks. Staffers work with clients’          window cleaning, power washing and
              anything you can walk on,” says Tripp           ideas based on conversations or pictures       solar film installation to shield from UV
              Costen, president. “A happy customer is a       from magazines. Communication and              rays that can damage furniture. 1726
              measure of success.” 9840 Mayland Drive,        speedy reliability are points of pride. 4241   Altamont Ave., Suite C, 804-389-4002,
              804-527-2929, costenfloors.com                  Midlothian Turnpike, Suite 134, 804-378-       westend.windowgenie.com
                  2nd: Builder Décor                          3580, homelinkamerica.com                         2nd: Mind in the Gutter
                  3rd: (tie) Harrison Woodworks; Mike            2nd: Mark Franko Custom Building               3rd: Homelink
                  Myers Floor Co.; Old Dominion Floor Co.;       3rd: Central VA Construction Inc.
                  SandFree of Richmond                                                                       HANDYMAN
               FRAMER                                                                                        TIE: HANDYMAN MATTERS;

              FRAME OF MIND                                     “WE EXTEND OUR                               MR. HANDYMAN OF RICHMOND
                                                                                                             Handyman Matters owner Michele Dean
              Odd-sized framing projects are no match
              for this custom framing shop on Grove              WORK AN EXTRA                               says they think of themselves as problem
                                                                                                             solvers. “My staff can do services like
              Avenue. The goal is to keep projects
              affordable and easy; no signatures
                                                               MILE TO GIVE PEOPLE                           carpentry, drywall and flooring. So we
                                                                                                             try to send the best employees for the
              required, and owner Inge Labuschagne
              discusses the needs of each customer
                                                               THE COMFORT THEY                              problem you have.” Mr. Handyman
                                                                                                             of Richmond specializes in small- to
              herself. “We will work with you if you               NEED AFTER                                medium-sized jobs completed by skilled,
              don’t have the budget,” she says. “I’m                                                         experienced workmen employed by the
              always here; I’m not just some person               A DISASTER.”                               company, allowing for same-day service.
              running the store, you can look me in the                                                      Owner Gina Chapman says, “We have a
                                                                         —TONY COLEMAN,
              eye.” 4818 Grove Ave., 804-359-0060,                                                           client concierge to make sure everything
                                                                         president of Tinker's
              frameofmindrichmond.com                                                                        runs smoothly.” Handyman Matters:
                  2nd: Rick’s Custom Frame + Gallery                                                         7499 Whitepine Road, 804-414-0512,
                  3rd: Fralin Art & Frame
                                                                                                             handymanmatters.com; Mr. Handyman
                                                              GLASS PROJECTS (REPLACEMENT
               FURNITURE REPAIR                               AND MIRRORS)                                   of Richmond: 4196-B Innslake Drive, 804-
               AND/OR REFINISHING                                                                            270-7272, mrhandyman.com/richmond/
                                                              ACE GLASS
              TINKER’S                                        “We pride ourselves on being fast,” says
                                                                                                             HARDSCAPE DESIGNER
              Bringing old furniture back to life             President Justin Reed of this family-          & INSTALLER
              through a variety of services has been          owned and -operated business. He says
                                                                                                             OUTDOOR DREAMS
              this company’s mainstay for 30 years. A         that because they stock a lot of their
                                                                                                             This outdoor design-build firm prides
              majority of the projects they take on are       glass, they’re able to provide speedy
                                                                                                             itself on providing service that is
              after fires or floods. “We extend our work      service — many times, same-day service.
                                                                                                             organized and enjoyable, abiding by the
              an extra mile to give people the comfort        Around the home, they have the ability
                                                                                                             strictest build practices. “We emphasize
              they need after a disaster,” says Tony          to install a range of windows, doors and
                                                                                                             the design and working with the client,”
              Coleman, president. Some restoration            mirrors — including shower doors, storm
                                                                                                             says Greg Koehler, owner and lead
              projects come at a cost to the company,         glass replacements and beveled mirrors.
                                                                                                             designer. “We have a unique design
              but Coleman says the customer is more           They can also perform repairs or custom
                                                                                                             process that revolves around a feedback
              important than the bottom line. “We try         installations. 11525 Midlothian Turnpike,
                                                                                                             loop.” 3126 W. Cary St., No. 444, 804-592-
              to give something back to society every         No. 105, 804-379-3368, aceglassva.com
                                                                                                             1305, outdoordreamsva.com
              day.” 2409 Westwood Ave., 804-359-1843,            2nd: Binswanger Glass
              tinkerandcompany.com                               3rd: Budget Glass Co.                          2nd: Commonwealth Curb Appeal
                                                                                                                3rd: Mike’s Landscaping & Design
                  2nd: Renew Home Furnishings
                  3rd: Governor’s Antiques and
                  Architectural Materials

                                                                                                                                          rhomemag.com       73.

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READERS’
 FAVORITES
 2018
               HOME BUILDER                                HOUSECLEANING SERVICE                         LAMP/FIXTURE REPAIR
              BEL ARBOR BUILDERS                           HOMELINK                                      SHADES OF LIGHT
              The custom residential construction          “Customers will experience consistent         This longtime business focuses on
              company’s architect, builder and interior    service offered on the same day of the        lighting, rugs and accent furniture. “What
              designer team creates homes from             week and with the same team,” says            sets our business apart is that our staff
              concept to completion. “We take a            owner Bill Maslink, who acknowledges          are talented artisans,” says Walter Froh,
              design-build approach,” says owner Joe       we’re all creatures of habit. “We pride       merchandise and marketing manager.
              Hill. “We have never built the same house    ourselves on the detailed approach to         “They’ve worked at restoring lights to
              twice. So every customer gets a unique       cleaning, including behind the toilets and    the most prestigious hotels, including
              product.” The firm, which is small enough    dusting, to make our customers happy.”        servicing huge chandeliers. Everyone is
              to adapt to clients’ personal style —        Weekly or bi-weekly appointments              very passionate about lighting. They are
              European romantic, Mediterranean, urban      to scrub specific areas or a general          happy to see beloved fixtures come back
              farmhouse or contemporary — equips           top-to-bottom sweep are completed             into service.” Customers will experience
              homes with valuable energy efficiency.       by dependable cleaning staff using            quality workmanship delivered in a timely
              9842 Lori Road, No. 201, Chesterfield,       clear communication. 4241 Midlothian          manner. 4924 W. Broad St., 804-288-6515,
              804-751-9050, belarborbuilders.com           Turnpike, Suite 134, 804-378-3580,            shadesoflight.com/pages/richmond-
                  2nd: Eagle Construction of Va.           homelinkamerica.com                           lighting-store
                  3rd: Biringer Builders                                                                    2nd: Governor’s Antiques &
                                                              2nd: The Maids
                                                              3rd: Molly Maid                               Architectural Materials
               HOME MEDIA SALES                                                                             3rd: Paul’s Place
               & INSTALLATION
              INARAY DESIGN GROUP                              “WE HAVE NEVER                            LANDSCAPE DESIGNER
              The custom lighting and media                                                              CARTWRIGHT LANDSCAPING
              installation team at Inaray considers how         BUILT THE SAME                           “We do maintenance, irrigation,
              people interact with light, sound and                                                      design and installation,” says owner
              technology in the home. “What people             HOUSE TWICE. SO                           Jeff Cartwright. “We are a full-service

                                                               EVERY CUSTOMER
              want is the experience that technology                                                     company so that clients can put their
              offers,” says owner Todd Peace. “We’re                                                     full trust in us. We take care in the initial
              a design-first company, then we choose
              the things you need to interact with. We
                                                                GETS A UNIQUE                            consultation, maintenance and follow
                                                                                                         up.” Collaborative landscape design can
              look for products that make the home                PRODUCT.”                              include trips to a plant nursery, bringing
                                                                                                         plants out to stage a design, and viewing
              delightful. We spend a lot of forethought
              on how it will look and how it will                        —JOE HILL,                      previous jobs. Cartwright also educates
              integrate with the home.” 201 W. 7th St.,           owner of Bel Arbor Builders            clients about how their plants will look
              804-745-6496, inaray.com                                                                   throughout the year. 4 Gaymont Road,
                                                                                                         804-381-8204, cartwrightlandscaping.com
                  2nd: Livewire
                  3rd: (tie) AudioTech; Sound & Image
                                                           INTERIOR DESIGNER                                2nd: Outdoor Dreams
                  Design; Structured Cable of Va.          OR DECORATOR                                     3rd: Mike’s Landscape & Design
                                                           SARA HILLERY INTERIOR DESIGN
               HOME ORGANIZER                              Her tagline “Southern Style, Modern
                                                                                                         LANDSCAPE MAINTENANCE
              MINIMA
                                                                                                         SERVICE
                                                           Sophistication” reflects Sara Hillery’s
              Minima helps clients reduce clutter and      childhood marked by traditional               CARTWRIGHT LANDSCAPING
              get organized, but also to create spaces.    furnishings and interior spaces. “I try to    The detailed lawn-care service offered
              “My previous career as an architect gives    take the interiors, the memories and the      by Cartwright Landscaping includes
              me the expertise to create spaces that       traditions, and update them for modern        weeding, mulching and varying mower
              are both functional and beautiful,” says     luxury,” Hillery says. “I take that idea to   heights depending on the season.
              owner Kristen Ziegler. The process is        meld together a more modern idea that         “We’re not a trim, mow and blow and
              nonjudgmental. “We start by creating         simplifies your life.” Her firm aims to       get out of there,” says owner Jeff
              a custom plan, then offer hands-on           shape a space not just by making it look      Cartwright. “We tell clients, if something
              organizing sessions. Our team approach,      pretty, but also by creating something        is not as you want it, let us know.”
              with up to four organizers, allows clients   that functions better. 511 Sleepy Hollow      Trust, Cartwright knows, is essential to
              to see faster results.” 2604 Parkwood        Road, 804-332-5511, sarahillery.com           homeowners hiring the firm again and
              Ave., 804-482-1554, minimaonline.com            2nd: Melissa Mathe Interior Design
                                                                                                         again. 4 Gaymont Road, 804-381-8204,
                  2nd: Compass Home Solutions                 3rd: Stephanie Casey Interior Design       cartwrightlandscaping.com
                  3rd: Home Reimagined RVA                                                                  2nd: BWS Landscaping
                                                                                                            3rd: Mike’s Landscape & Design

       74   mar-apr 2018

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20
                         12

                         VOTED WINNER
                                                                         WE FLOORED
                                                                         THEM  AT
                                                                        COME SEE US.
                               2014
                                                  Voted Best
                                             Flooring Selection
                                                 by Richmond
                                               Magazine readers
                                                                         THE PARADE
                                                                         WE ARE ON
                        VOTED WINNER
                                                 Most reliable
                                              Flooring Refinisher,
                                                                        OUR 7,197,070TH
                                                                           FLOOR!
                                              Most comprehensive
                                               Flooring selection

                        VOTED WINNER
                                               Flooring, Flooring
                                                  Refinisher,
                                               Flooring Installer         For over three generations, the Costen family
                                                                             has been steadfast in our commitment to
                          20
                                                                         exceptional service and selection. That promise
                          12

                                               Flooring, Flooring
                                                                         built our reputation, and our business. Through
                                                  Refinisher,               the years, we’ve had the pleasure of being
                                               Flooring Installer
                         VOTED WINNER                                       invited into thousands of Richmond homes
                                                                                  For over three
                                                                           and businesses    and generations,
                                                                                                  we’ve had the  the Costen
                                                                                                                   honor  of family
                         VOTED WINNER          Flooring, Flooring
                                                                          receiving many awards. Come see for yourselfto
                                                                                  has been  steadfast  in our  commitment
                                                  Refinisher,                     exceptional
                                                                                     why Costenservice
                                                                                                  Floorsand
                                                                                                          is selection.
                                                                                                             No. 1.     That promise
                                               Flooring Installer
                                                                                  built our reputation, and our business. Through
                                                                                  the years, we’ve had the pleasure of being
                               2014
                                                Flooring, Flooring                invited into thousands
                                                                                MEASUREMENTS               of Richmond homes
                                                                                                    AND ESTIMATES
                                                   Refinisher,
                                                                                  and businesses and we’ve had the honor of
                          VOTED WINNER
                                                Flooring Installer                      ARE ALWAYS FREE!
                                                                                  receiving many awards. Come see for yourself
                                                                                  why Costen Floors is No. 1.
                                                                               If you can’t make it to the showroom,
                                    Flooring,                                we’ll bring the mobile showroom to you.
                               Flooring Refinisher

                                  VOTED WINNER
                                                                                MEASUREMENTS AND ESTIMATES
                    Flooring, Flooring Refinisher, Flooring Installer
                                                                                ARE ALWAYS      FREE!
                                                                                If you can’t make it to the showroom,
                             Recipient of the NWFA
                           Community Service Award
                                                                                we’ll bring the mobile showroom to you.

                                            9 8 4 0 M AY L A N D D R I V E
                                            ( B E T W E E N G A SK I N S & P E M B E R-
       BBB                                  T O NRd
                               13212 Hull Street   )                                                9840 Mayland Dr
       ACCREDITED
        BUSINESS               Midlothian, VA23112
                                            C O S T E N F L O O R S . C OM                         Henrico, VA 23233
                      804-419-7855                                                                   804-527-2929
              www.CostenFlooringAmerica.com                                                      www.CostenFloors.com

costen.fp.0314.indd 1                                                                                                              2/6/14 3:10 PM

CostenFloors.fp.0318.indd 1                                                                                                       2/13/18 11:19 AM
READERS’
 FAVORITES
 2018
              MASONRY                                          PAINTER                                      PEST CONTROL SERVICE
              OUTDOOR DREAMS                                  H.J. HOLTZ & SON                              LOYAL TERMITE & PEST CONTROL
              “We are an outdoor design and build             “We work in people’s homes who want           Staffers at the full-service pest control
              firm that specializes in outdoor and            a higher-level look,” says owner Rick         company also conduct real estate inspec-
              landscape remodeling projects,” says            Holtz. “We work with a lot of designers       tions and bedbug services. Marketing
              owner Greg Koehler. A feasibility study         and homeowners who are particular             Director Glen Eastman says the work-
              informs clients of proper build practices       with what they want.” Fifty percent           ers’ upper-level certification ensures an
              and what it would take to correctly             of their work is interior painting. With      especially efficient, quick, respectful and
              construct masonry projects including            older buildings, Holtz is sensitive to lead   friendly staff. “Pest control is important
              patios, retaining walls, pavers and stone.      issues, with all painters going through       for health, the environment and your
              An estimate keeps clients aware of the          lead paint training. On exteriors, a staff    home’s property value,” Eastman says.
              potential costs. Customer and company           carpenter makes sure that the structure       Services fight termites and common
              embark on a collaborative design process        is stable. Holtz has name-brand               household pests, and seasonal mosquito
              with a dedicated management team                recognition thanks to the company’s           control is also offered. 2610 E. Parham
              providing weekly progress reports. 3126         80-year-old longevity. 3106 W. Moore          Road, 804-737-7777, loyalpest.com
              W. Cary St., No. 444, 804-592-1305,             St., 804-358-4109, hjholtzandson.com             2nd: (tie) Dodson Bros.; Orkin
              outdoordreamsva.com                                                 2nd: Homelink                3rd: Southern Pest Control
                  2nd: BWS Landscaping                                            3rd: N. Chasen & Son

              MOVER                                         FRAMING WINNER
              MOXIE MOVERS                                 Select a frame that
              A small, in-town company, Moxie          complements the art, not
              Movers has a few trucks and about          the décor of the room.
              20 movers known for muscles and               —Inge Labuschagne,
              manners who are also students,              owner of Frame of Mind
              musicians or jugglers. “When you
              work with movers who are polite and
              engaged, it’s different,” says owner Jesse
              Whitacre, who approaches moving with
              a customer service angle of supporting
              people who have a dream or goal but
              need support. “We have a lot of personal
              attention to specific needs on such a
              chaotic day. Can-do is one of our values.”
              804-928-1111, moxiemovers.com
                  2nd: My Guys Moving & Storage
                  3rd: Hilldrup Moving & Storage

              OUTDOOR LIGHTING
              INARAY DESIGN GROUP
              Outdoor lighting constructed by Inaray
              Design Group aims to transform spaces
              like dark driveways and home exteriors
              into warm, illuminated environments. “We
              look to create scenes that are continuous
              and inviting,” says owner Todd Peace.
              “We go for arrival scenes, and that scene
              can continue on the inside.” They can
              also install lights that have the potential
              to respond to automatic movements.
              Lifestyle programming responds to
              routines and rhythms of a household
              and the seasons. 201 W. Seventh St.,
              804-745-6496, inaray.com
                  2nd: Outdoor Dreams
                  3rd: Mike’s Landscape Design

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Media Sales
     &Installation

         Outdoor
         Lighting

Inaray.fp.0318RH.indd 1   2/12/18 11:07 AM
READERS’
 FAVORITES
 2018
               PLUMBER                                      SPA/HOT TUB SALES AND SERVICE                 UPHOLSTERY SERVICES
              R.J. TILLEY PLUMBING & HEATING                PLA-MOR POOLS                                 U-FAB
              The highly trained staff is experienced       This multigenerational family business        “We are a one-stop shop for anything
              in addressing crucial plumbing issues,        carries Bullfrog and Dream Maker Spa          that revolves around fabric and
              whether it’s clearing clogged drains          brand hot tubs with advanced technology       upholstery,” says owner Travis Hamilton.
              or conducting high-tech optical sewer         for a soothing aquatic experience.            “We do all upholstery in-house. We offer
              inspections using video. “The big thing       Their work is trusted by residential          service no one else can replicate.” U-Fab
              [staff members] try to do is put ourselves    customers and professional football           also offers reupholstery services, as
              in customers’ shoes,” says owner Steven       teams like the Washington Redskins.           well as custom furniture, ottomans and
              Kern. “Customers will experience quick,       “We specialize in educating customers,”       headboards. “What sets us apart is our
              friendly service. Most of our guys are        says owner Jennifer Clements. “That           knowledge,” Hamilton says. “We know
              family type of people. And they leave just    makes the experience with the purchase        fabric and the challenges, and what can
              as clean a house as when they got there.”     more enjoyable.” Their close-knit and         and what cannot be done.” 7921 W. Broad
              11058 Washington Highway, No. 1, 804-         knowledgeable year-round staff has            St., 804-888-8322, u-fab.com
              355-7110, rjtilley.com                        been recognized in their industry as             2nd: Renew Home Furnishings
                  2nd: Carroll Plumbing & Heating           retailer of the year. 7225 Bell Creek Road,      3rd: Tinker’s
                  3rd: Herman W. Allen Plumbing             No. 238, Mechanicsville, 804-746-5555,
                                                            plamorpools.com                               WALLPAPER HANGER
               REAL ESTATE AGENT                                                                          H.J. HOLTZ & SON
              CABELL CHILDRESS GROUP                        SWIMMING POOL INSTALLER                       Owner Rick Holtz says his paper hangers
              Crediting his positive reputation             PLA-MOR POOLS                                 are so clean and quiet that clients barely
              and business success to his team’s            “We aggressively train our staff so           even know the workers are in their
              outstanding service to home buyers,           they are very knowledgeable about             homes. “It’s a messy and disruptive
              sellers and investors in the Richmond         the products,” says Jennifer Clements,        process,” says owner Rick Holtz. “We
              metropolitan area, Cabell Childress says,     owner of Pla-Mor Pools, which focuses         try to make it the least disruptive as
              “I surround myself with exceptional           on installing above-ground pools and          possible.” The company’s experience
              people who provide a high level of service    renovating in-ground pools. “Our friendly     goes back three generations of paper
              to exceed our clients’ expectations. We’re    staff gives honest answers and tells          hangers, with a staff of skilled workers
              more available, extremely responsive          customers the pros and cons so they           who go to national training sessions to
              and hard working. Our clients will            can make an informed decision. It’s not       master textured paper hanging as well as
              experience our attention to detail,           just about making a sale, but about           hanging artists’ murals. 3106 W. Moore St.,
              over-communication and top-notch              the customer being happy with what            804-358-4109, hjholtzandson.com
              negotiation skills.” 11225 Nuckols Road,      they purchased.” 7225 Bell Creek Road,           2nd: N. Chasen & Son
              804-346-4411, cabellchildress.com             No. 238, Mechanicsville, 804-746-5555,           3rd: Barden’s Decorating
                  2nd: Alexis Thompson — River Fox Realty   plamorpools.com
                  3rd: Kevin Currie Group                                                                 WELDER/IRONWORK
                                                               2nd: JoPa Co.
                                                               3rd: Douglas Aquatics                      WEST END MACHINE & WELDING
               ROOFER
                                                                                                          “We do everything from welding lawn
              HARDESTY ROOFING                              TREE CARE                                     chairs to stairs to rails in apartment
              “We have an excellent, large staff,” says     TRUETIMBER ARBORISTS                          buildings,” says Mike Mitchell, vice
              Sam Hardesty, president of Hardesty           With Truetimber, certified arborists          president of West End Machine &
              Roofing, which builds, repairs and            perform tree care, management and             Welding. In business for over 50 years,
              performs maintenance on roofs. “They          removal. “We consider ourselves stewards      they offer attentive customer service and
              treat every roof as if it is their own. We    of the urban forest,” says owner Scott        a century of combined experience. “We
              all put in hard work and long hours.”         Turner. Tree care can be serious business,    live in a disposable world, but most things
              After hailstorms damaged area roofs,          especially after a storm, when, Turner        can be repaired through welding,” says
              Hardesty’s licensed and insured Class A       says, many people become afraid of            Mitchell. “We’re an old-school company
              contractors responded, putting in a lot       damaged trees on and off their property.      with long-term answers and experience.”
              of extra hours addressing customers’          His approach to customer relations            6804 School Ave., 804-266-9631,
              issues. When re-roofing, workers              is treating clients like neighbors. Tree      westendmachine.com
              remove and dispose of the old materials,      creations for the young include tree             2nd: (tie) Governor’s Antiques &
              guaranteeing cleanup. 14430 Sommerville       swings and tree houses. 3008 W. Clay St.,        Architectural Materials; Small Axe Forge
              Court, Midlothian, 804-378-9163,                                                               3rd: (tie) Bruin Design; Phoenix Handcraft
                                                            804-218-8733, truetimber.net
              hardestyroofing.com
                                                               2nd: Arborscapes
                  2nd: Jacob’s Ladder                          3rd: (tie) Arborgast Tree and Stump;
                  3rd: Nathan’s Roofing                        Woodchuckers Tree Service

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HE     ND
                  M O NG T RICHMO

                                                                                                      D
             ED A      S IN
          VOT ENTIST                                                                                            r. Claire Kaugars and
              D
          TOP                                                                                                   Dr. Benita Miller have been
                                                                                                                proudly serving Central
                                                                                                       Virginia for over 30 years. Graduates
                                                                                                       of VCU School of Dentistry, they
                                                                                                       received their periodontal training at
                                                                                                       VCU and Medical College of Georgia,
                                                                                                       respectively. Dr. Kaugars is immediate
                                                                                                       Past President of the Richmond
                                                                                                       Dental Society, and Dr. Miller serves
                                                                                                       as President of the Virginia Dental
                                                                                                       Association. They offer leading edge
                                                                                                       periodontal and dental implant
                                                                                                       services to enhance the smile as well
                                                                                                       as manage periodontal disease, which
                                                                                                       studies have shown can impact overall
             Creating thethefoundation
                Creating      foundation ofofaabeautiful
                                                beautiful   smile...
                                                         smile...                                      health. Drs. Kaugars and Miller are
                                                                                                       excited about welcoming Dr. Lisa
                                                                                                       Turner to their practice. Recently
                  Dr.
                  Drs.Claire
                       ClaireKaugars,
                              KaugarsDr.
                                      andBenita Miller,
                                           Benita Miller                                               completing her periodontal training
                                         Diplomates, American Board of Periodontology
                                 Diplomates, American Board of Periodontology                          at VCU, she brings a wealth of
                                       and Dr. Lisa Turner                                             knowledge and energy. To learn more
                           Specializing
                           Specializing in in                         (804) 285-4867
                                                                      (804) 285-4867                   about optimizing your periodontal
                          Periodontics
                          Periodontics  andand                    5700Old
                                                                 5700  Old Richmond
                                                                           Richmond Ave.
                                                                                      Ave.             health, contact our office today.
                              Implants                             www.richmondperio.net
                               Implants                                 Suite C-14

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_franks_rh_0318.indd 79                                                                                                                           2/13/18 7:22 PM
READERS’
                                                                                                                      FAVORITES
              We can make your design vision a reality                                                                2018
                                                                                                                      WINDOW TREATMENT FABRICATOR
                                                                                                                      SPECIALTY DRAPERY
                                                                                                                      The company’s 24,000-square-foot
                                                                                                                      showroom stocks a wide range of window
                                                                                                                      treatment options, including custom
                                                                               Best Painter, Wallpaper Hanger
                                                                                 & Best Decorative Finishes           drapery and shades. Certified window
                                                                                                                      treatment consultants guide clients
                                                                                                                      through the design process and through
                                                                                                                      making selections from thousands of
                                                                                           VOTED WINNER
                                                                                                                      products that can be custom-made.
                                                                                       Best Painter &                 Measurement and installation services are
                                                                                      Wallpaper Hanger                also provided. “We listen to customers,”
                                                                                                                      says Debbie Lavette. “We can tell them
                                                                                                                      what problems could arise regarding
                                                                                                                      heat or glare. We steer customers to the
                                                                                                                      correct product and solution, not just to
                                                                                                                      a particular product.” 1221 Admiral St.,
                                                                                                                      804-264-3000, specialtydrapery.com
                                                                                                                         2nd: U-Fab
                                                                                                                         3rd: The Way Home — Barbara Russell

                                                                                                                      WINDOW WASHER
              Painting, Wallpapering, Furniture & Cabinets, Wall Graphics, Specialty Finishes
                                                                                                                      WINDOW GENIE

                 Call for an appointment to visit our Studio                                                          Owner Pete Breil says his residential
                                                                                                                      window cleaning company is detail-
             3106 West Moore Street, Richmond, VA  358-4109  hjholtzandson.com                                      oriented and focused on customer
                                                                                                                      service. “We insist on high-quality work,
                                                                                                                      and we guarantee all of our work,” he
                                                                                                                      says. “Clients will experience a prompt
            HJHoltz.1\3b.0915.indd 11
            HJHoltz.13b.0318.indd                                                                 8/19/15
                                                                                                   2/12/18 12:55
                                                                                                            4:10 PM
                                                                                                                      response and on-time service.” Customers
                                                                                                                      can schedule service that includes
                                                                                                                      scrubbing, squeegeeing and wiping down
                                                                                                                      for sparkling clarity. All employees are
                                                                                                                      bonded and background-checked, and
                                                                                                                      when working inside, they will always
                                                                                                                      wear booties to protect the floors. 1726
                                                                                                                      Altamont Ave., 804-339-5520, westend.
                                                                                                                      windowgenie.com
                                                                                                                         2nd: Spotless Window Cleaning

                                                                                                                      WOODWORKING & TRIM
                                                                                                                      N. CHASEN & SON
                                                                                                                      In business for over a century, N. Chasen
                                                                                                                      & Son is a favorite for exterior carpentry
                                                *With any full-perimeter solution. Not to be combined with
                                                                                                                      services, including deck repair, siding
                                                      any other offer. Ask for details. Ends 3/31/18!                 replacement and exterior trim, as well
                                                                                                                      as handyman services. They also are
                                                                                                                      called on to update interior doors. Office
                                                                                                                      Manager Susan Graham says, “We also
                                                                                                                      do more extensive projects, as well as
                                                                                                                      basic repairs to window sills and door
                                                                                                                      trim.” She notes that their focus is on
                                                                                                                      renovations rather than new construction.
                                                                                                                      2924 W. Marshall St., 804-353-4563,
                                                                                                                      nchasen.com
                                                                                                                         2nd: Jacob’s Ladder
                                                                                                                         3rd: Jeff Davis Renovations

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