R2 Going to prison - NSW Department of Justice

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R2 Going to prison - NSW Department of Justice
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Chapter
          Going to
          prison
R2 Going to prison - NSW Department of Justice
20

 How to locate your friend                     Reception at the correctional
 or family member in a                         centre
 correctional centre                           There are reception centres around the
 To find out where someone is in the           state, but most people will go to the
 corrective services system, contact           MRRC (Metropolitan Remand &
 Sentence Administration on 8346 1310          Reception Centre) at Silverwater for
 (9am–5pm Mon–Fri). After hours                men or Silverwater Women’s
 (7 days until 10pm) 9289 5258.                Correctional Centre (formerly known
                                               as Mulawa) for women.
 You’ll need their date of birth or their
 MIN, a six-digit identification number        All prisoners go through a reception
 that’s given when someone enters              process. This includes:
 the correctional system in NSW for the        ■   Handing in personal property to
 first time. It will be their identification       be stored while they’re in custody
 number any time they’re in a                  ■   A strip search
 correctional centre. Families should
                                               ■   A shower, and provision of
 obtain this number from the person
                                                   correctional centre clothing,
 in the correctional centre as soon as
                                                   bedding and basic toiletries
 possible, and write it somewhere safe.
                                               ■   Health assessment by a qualified
 How long will they be                             Justice Health nurse. This covers
 incarcerated?                                     physical and mental health
 When the court sentences an offender              issues, any current prescription
 to be imprisoned for more than 36                 medication, and history of drug
 months, there may be a minimum                    and alcohol use
 (non-parole) prison term set, followed        ■   Assessment of immediate risk of
 by a period of time which may be                  self-harm or suicide. If immediate
 spent in the community on parole.                 concerns are identified, the
 Prisoners can’t receive time off their            prisoner will be closely watched.
 sentence for good behaviour during            See p.163 for more information about
 this period, so you should expect that        specialist services for prisoners who
 they’ll serve the full amount of their        may have health issues or need
 minimum sentence.                             additional assistance.

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21

Prisoner orientation                        Participation in programs can help

                                                                                        Going to prison
While prisoners are waiting during          prisoners move faster through the
reception, they may see a video that        system and can help when they apply
explains the reception process and          for parole (see p.142). To participate in
gives them information about prison         programs, prisoners should talk to the
life and services. They’ll find out about   Manager Offender Services and
phone access and visiting, and be given     Programs (MOSP) or case management
information about looking after their       team. Programs may only be available
health and safety.                          at certain prisons and may be in high
                                            demand. Prisoners may need to wait
They may be introduced to an inmate
                                            until vacancies become available.
delegate. Delegates are prisoners who
are familiar with the prison system and     Employment
can help other prisoners to cope.           Remand prisoners can ask to be
They can refer prisoners to services        employed. Sentenced prisoners are
and/or programs, explain the                expected to work. They may be
correctional system, and provide support    employed directly in providing prison
to vulnerable prisoners. There are          services (e.g. being a sweeper (cleaner)
Aboriginal delegates, and delegates from    or working in food preparation) or may
different cultural and religious groups.    work on commercial projects for CSI
                                            (Corrective Services Industries). CSI
Prison activities                           services include laundry, food
Programs                                    preparation, light engineering,
                                            farming, telemarketing, printing and
Correctional centres provide various
                                            packaging. See www.csi.nsw.gov.au for
programs to help address issues which
                                            more information on CSI.
may have led to prisoners being
incarcerated. These include:                Prisoners will be paid for their work but
                                            at a lower rate than in the community.
■   Alcohol and other drugs programs
                                            Wages will be paid into their prison
■   Violence prevention programs            account to purchase items through the
■   Sex offenders programs                  ‘buy up’ system (see p.63 for details of
■   Young offenders programs.               buy up).
Self-help groups like AA (Alcoholics
Anonymous) or NA (Narcotics
Anonymous) are offered in some
correctional centres.
22

 Education                                    Recreation
 A range of education options is              Prisoners will spend quite a lot of
 available in correctional centres.           time locked up in their cells. They may
 Prisoners can find out about courses         watch TV or read. Most correctional
 through education staff or through           centres have libraries, or prisoners may
 case management meetings.                    have books in their unit. Newspapers
 AEVTI (Adult Education and Vocational        may be available, or may be ordered
 Training Institute) provides courses         through the buy up system. You may
 focusing on reading, writing and             able to send in newspapers or
 number skills up to Year 10 standard,        magazines. You won’t be able to send
 and work skills training, to help            books, as these are too time-consuming
 prisoners find work when they leave          to check, and you aren't allowed to
 the correctional centre. AEVTI               send in pornographic magazines.
 certificates are recognised around           Outside their cells, prisoners may be
 Australia. Courses include:                  able to play sports like football or
 ■   General education                        basketball or use a gym.
 ■   Communication                            Religion
 ■   Information technology                   Prisoners can practise the religion of
 ■   Koori education                          their choice while in prison.
 ■   Visual art.                              Chaplaincy services are provided by
                                              major Christian denominations and
 TAFE courses are also offered to prisoners
                                              representatives from the Muslim,
 in some correctional centres. Prisoners
                                              Buddhist and Jewish communities.
 can complete courses in the community
                                              Prisoners can access a chaplain by
 once they’re released if they don’t finish
                                              contacting the Welfare Officer, Service
 while in the correctional centre.
                                              & Program Officer or other staff person.
 Courses may include:                         If you wish to speak to a chaplain, call
 ■   Aboriginal arts and cultural             the prison and ask what days the
     practice                                 chaplain of your faith visits the prison
 ■   Food skills                              and how you can get in contact with
                                              him or her.
 ■   Business skills
 ■   Horticulture
 ■   Trade skills
 ■   Information technology.

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23

Food                                         prisoners try to act ‘tough’ so they

                                                                                         Going to prison
Prisoners are provided with three meals      won’t be seen as vulnerable. Others
a day. The food is prepared by prisoners     try to stay safe by withdrawing and
under supervision. Special diets can be      keeping a low profile. You may notice
provided for religious (e.g. Muslim or       changes in your family member as
Jewish) or health reasons (e.g. diabetic).   they develop strategies for coping in
Meals will usually be eaten in               the correctional centre.
prisoners’ cells, although some units        Some prisoners will even cut off
may have dining tables if prisoners          contact with families outside because
aren’t locked in.                            they find it hard to open up to family
Prisoners may be able to purchase            for visits and phone calls then close
lollies, cake mixes, noodles, sauces,        down during day-to-day life in the
tinned food and rice through the buy         correctional centre.
up system. They may also be able to          However, prisoners with strong family
buy a sandwich maker or rice cooker          ties generally do better when they’re
for use in their cell. (See p.63 for more    released. If you’re finding that your
details about buy up.)                       family member seems emotionally
                                             withdrawn, or is not making contact
Coping in prison                             as often as you’d like, it may help to
In the correctional centre, new inmates      understand why this may be occurring.
will need to cope with:                      Don’t assume that this behaviour
■   Loss of personal freedom                 means that the person doesn’t love
■   Separation from people they love         you or care about you anymore. If
                                             you’re concerned about the emotional
■   Fear and uncertainty about
                                             wellbeing of your loved one, please
    prison life.
                                             contact the correctional centre and ask
The early days and weeks can be the          to talk to the Welfare Officer, Service &
hardest. Many prisoners feel depressed,      Program Officer, other staff person or
anxious and fearful during this time.        General Manager, so that support can
Correctional centres can be tough            be provided to your family member.
places, and, while the levels of violence
have decreased in recent years, bullying
still does occur. Many prisoners feel
that showing sadness, fear or distress
may make them appear ‘weak’. Some
24

 Classification of prisoners                     Male prisoner classo levels
 (classo)                                        A1 and A2 – maximum security, where
 Classification is the process of determ-        prisoners are always within secure
 ining the level of security for the prisoner.   physical barriers, e.g. walls, towers,
 They’ll be placed in a correctional centre      electronic surveillance
 which serves that classification.               B – medium security; there are physical
 Decisions about classification are based        barriers, but lower walls and less
 on sentence length, on the prisoner’s           security than maximum. Prisoners may
 program and support needs, and on               have longer visits
 vacancies in different centres. Prisoners       C – minimum security:
 can ask for the location of their family to     ■   C1 – prisoners confined unless
 be taken into account. This doesn’t                 with an officer
 guarantee prisoners will be able to be
                                                 ■   C2 – can do community projects
 close to family.
                                                     under supervision
 For most prisoners, classification and
                                                 ■   C3 – can go into the community
 placement recommendations are made
                                                     without supervision on day or
 by the Case Management Team (CMT)
                                                     weekend leave, education leave or
 that meets with the prisoner after
                                                     work release.
 they’re sentenced and then every 12
 months. The final decision is made by           Prisoners who have escaped from a
 the Corrective Services Case                    correctional centre will be given an ‘E1’
 Management Committee.                           classification in maximum or an ‘E2’ in
                                                 medium security correctional centres.
 For serious offenders (who have a
                                                 They can apply to the Escape Review
 sentence for life, or 12 years or more),
                                                 Committee to have this changed to a
 decisions about classification are
                                                 ‘C’ classification.
 monitored by the Serious Offenders
 Review Council (SORC), and the                  Serious offenders will probably start off
 Corrective Services Commissioner                with an A1 or A2 classification, and it will
 has the final say.                              take a long time for them to come down
                                                 to a B. Prisoners with short sentences
                                                 won’t get work release or day release.
                                                 If you have questions about
                                                 classification, talk to the Manager
                                                 Offender Services and Programs (MOSP)
                                                 at your family member’s correctional

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25

centre. You could also contact the         Transfer of prisoners

                                                                                        Going to prison
Inmate Classification and Case             Prisoners can be transferred at any
Management Branch at Corrective            time. They may not get much notice
Services NSW on 9289 5035.                 when this happens. Prisoners are
Women prisoner classo levels               responsible for telling family members
Category 4 – continuous supervision        that they’ve been transferred – you
within walls                               won’t hear from the correctional centre.
                                           Always check with the correctional
Category 3 – behind a physical barrier
                                           centre before visiting so you can be
unless supervised
                                           sure your family member is still there.
Category 2 – may not be behind a
                                           You can expect that prisoners may be
barrier but will be supervised. Can do
                                           transferred after they’ve been sentenced,
community projects under supervision
                                           or when their classification changes. They
Category 1 – can go into the               may also be transferred to access services
community without supervision on day       such as health or specialist programs.
or weekend leave, education leave or       Sometimes you may not know why
work release.                              someone has been transferred.
Prisoners who have escaped from a          See p.20 for information on how to find
correctional centre will be given an ‘E’   a prisoner if they’ve been transferred.
classification. They can apply to the
Escape Review Committee to have this       Protection
changed.                                   If there are concerns that a prisoner is
Serious offenders will probably start      at risk of harm from other inmates,
with a category 4, while others will       they can be placed on protection (also
enter as a category 3 or 2.                called ‘limited association’). Protection
                                           means being placed in a special section
                                           of the correctional centre, or being sent
                                           to a correctional centre where everyone
                                           is on protection. Protection orders are
                                           reviewed after 14 days, then after three
                                           months and six months.
                                           Prisoners can ask to be placed on
                                           protection, or the General Manager
                                           may place them on protection because
26

 of information received from inside or      I’m worried about sexual and
 outside the correctional centre.            physical assault and bullying
 Although protection may offer               Although violence and sexual assault
 prisoners a safer environment, the          do occur in correctional centres from
 decision to go on protection should not     time to time, this happens much less
 be taken lightly. Issues with protection    often than people think. Prisoners
 may include:                                who keep a low profile and don’t get
 ■   Many correctional centres providing     involved in ‘prison politics’ can usually
     protection are in country areas,        avoid trouble. If you have reason to
     which may mean the prisoner is          believe that your family member is
     more likely to be away from family.     getting bullied (‘stood over’) in prison,
                                             you should tell a correctional centre
 ■   Going on protection may make it         staff member immediately.
     harder to access education or other     Correctional centre staff will need
     programs.                               some information before they can take
 ■   Other prisoners can have negative       action. Useful information can range
     attitudes to prisoners who have         from being told about an incident to
     been on protection. This can make       simply noticing a change in your family
     it very difficult to go back into the   member’s behaviour that has made
     mainstream after being on               you feel worried.
     protection.                             Your family member may have told
                                             you not to tell correctional centre
 Segregation (segro)                         staff about their situation because
 Segregation is isolation for prisoners      they fear that talking to authorities
 who pose an extreme risk to other           about another prisoner will make
 prisoners or staff of the correctional      their situation worse. In such
 centre. The decision about segregation      situations you may also feel it’s best
 is made by correctional centre staff,       not to do anything. You could consider
 and prisoners don’t have a choice.          informing the correctional centre
                                             anonymously by phone call or letter.
                                             If you aren’t sure what to do, contact
                                             CRC (Community Restorative Centre)
                                             on 9288 8700. For more information
                                             about CRC see p.5.

 The Families Handbook
27

I’m concerned about self-harm               Who may be particularly vulnerable?

                                                                                         Going to prison
Sometimes people intentionally hurt         Several risk factors for suicide and self-
themselves, e.g. by cutting themselves.     harm have been identified. Prisoners at
This is a sign of distress, and they need   higher risk include those:
support and understanding. People           ■   who are ‘first timers’ or on remand
who self-harm may not be suicidal.
                                            ■   who have suffered a recent death
They may be using self-harm as a way
                                                of a friend or family member
of expressing feelings that they can’t
deal with in other ways.                    ■   who have recently experienced a
                                                broken relationship
What signs indicate that someone
might be at risk?                           ■   without family or friends to visit
                                                and care about them
Your family member might seem
unusually quiet and withdrawn, or just      ■   with a history of depression or
not interested in things. They may look         other psychological disturbances
like they’ve stopped taking care of         ■   with a history of self-harm or past
themselves. They may express a loss of          suicide attempts
hope for the future or a loss of            ■   with a history of substance misuse.
meaning in their life. They may have
                                            Responses that are helpful
told you that they’re scared for their
personal safety, or that they’re feeling    ■   Ask your family member directly
intense despair and that things are out         whether they want to self-harm or
of their control. In some cases, a              commit suicide. Contrary to
suicidal person may drop ‘hints’ about          popular belief, this question won’t
their intentions, for example saying            ‘put the idea in their head’. It often
something like ‘You won’t have to               allows people to express something
worry about me much longer anyway’.             that they’ve kept bottled up for fear
                                                of worrying people.
                                            ■   Let them know you’re there for
                                                them to talk to if they need to.
                                            ■   Accept and acknowledge that your
                                                family member is in pain, without
                                                judging them.
                                            ■   Support and encourage them to
                                                get psychological help.
28

 ■   Be available to them, but also set          it’s not. Many people find self-harm
     reasonable limits about how often           frightening.
     you can visit them in prison, send      ■   If you need help dealing with your
     letters or speak on the phone.              feelings, talk to a counsellor, social
 ■   Make it clear from your behaviour           worker or psychologist. (See
     that they don’t need to self-harm in        ‘Getting support’ on p.136.)
     order to receive love and caring        What should I do?
     from you. Be consistent with caring
                                             If you have concerns about your family
     gestures, even if they’re not always
                                             member in a correctional centre:
     returned. Don’t withdraw your love
     from your family member.                ■   Report your concerns to staff in the
                                                 visitors centre before you leave the
 Responses that are not helpful
                                                 correctional centre, or
 ■   Shouting at your family member.
                                             ■   Ring the prison and speak to a
 ■   Calling their behaviour ‘attention          Services and Programs Officer,
     seeking’.                                   Welfare Officer or other staff
 ■   Blaming them or someone they                member (see inside back cover
     care about.                                 for prison phone numbers), or
 ■   Pleading with them to try and stop      ■   Ring the Justice Health 24 hour
     it, or using emotional blackmail            Telephone Counselling Service on
     such as ‘If you loved me you                1800 222 472. This counselling
     wouldn’t do this’.                          service is for inmates, their
 ■   Telling them to ‘pull yourself              relatives and friends as well as
     together’, ‘toughen up’ or ‘get             Corrective Services officers who
     over it’.                                   may be concerned about the
                                                 welfare of a person in a
 Look after yourself
                                                 correctional centre. The line is
 ■   Look for information about self-            staffed by trained mental health
     harm behaviour and suicide.                 nurses who address the concerns
     If you have internet access try             raised by the caller and feed back
     www.reachout.com.au or                      information about the outcome.
     www.livingisforeveryone.com.au.             The counsellor can also help
 ■   Be honest with yourself about how           families with referrals to
     self-harm makes you feel. Don’t             community services.
     pretend to yourself that it’s okay if

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29

I’m concerned that my

                                                                                  Going to prison
family member may need                       Need help?
psychiatric help                             Note that 1800 numbers are
                                             free for calls from a landline but
All prisoners are assessed on reception.     may only be available in certain
Mental health screening units operate        locations, e.g. outside Sydney.
for men and women at Silverwater so          Some may charge for calls from
that inmates with mental health issues       mobile phones, so check this if
who are identified during reception can      you need to call from a mobile.
be assessed and stabilised.                  Check with your local library for
Inpatient mental health services are         free internet access.
provided for male and female prisoners
with acute psychiatric problems at the       Justice Health 24 Hour
Forensic Hospital, located outside the       Telephone Counselling
perimeter of the Long Bay Correctional       Service
Complex. The hospital is operated by         Staffed by mental health nurses
Justice Health (funded by NSW Health).       for prisoners, their families and
Justice Health employs psychiatrists         correctional centre staff.
and mental health nurses. Some               1800 222 472
psychiatric services for regional areas
are provided through video link (called      Lifeline
Telehealth).                                 Free and confidential counselling,
Psychologists employed by Corrective         24 hours.
Services NSW provide treatment services      13 11 14
in conjunction with health staff. Many
                                             Mental Health Information
prisoners have mental health issues, and
                                             Service
services prioritise those prisoners with
the most urgent needs.                       Details of mental health services
                                             in NSW, information about
If you’re concerned that your family
                                             mental health, and details of
member has an untreated mental
                                             support groups.
illness, talk to staff at the correctional
centre or phone Justice Health on            1300 794 991
1800 222 472.
30

 My family member has an                      Statewide Disability Services can be
 intellectual disability                      involved with prisoners with a wide
                                              range of disabilities, including people
 Prisoners with disabilities will generally
                                              across the range up to borderline
 be identified during the reception
                                              intellectual disability, people with
 process. Although many prisoners
                                              acquired brain injury, and people with
 with disabilities are able to be
                                              functional difficulties who may not
 accommodated in mainstream
                                              have a clear diagnosis. Where prisoners
 correctional centres, there are two
                                              have mental health issues, these are
 units which are just for prisoners with
                                              managed by staff from Justice Health.
 intellectual disabilities, one at Long
                                              If a prisoner has a dual diagnosis that
 Bay (Malabar) and one at Goulburn.
                                              includes a physical or intellectual
 Corrective Services NSW has a                disability, Statewide Disability Services
 Statewide Disability Services Unit           will address the disability issues.
 (Ph: 9289 2136 or 9289 2091). Staff
                                              The families of those with disabilities
 from the unit are involved in case
                                              may already have experienced many
 management and pre-release planning
                                              challenges, including isolation and lack
 for prisoners with disabilities where
                                              of support. Coping with their family
 needed. Some people won’t need
                                              member’s imprisonment may feel like
 additional support because they’re
                                              the last straw. It may be helpful to
 already linked with services.
                                              know that people with a wide range of
 Generally, if families are concerned         disabilities have been accommodated
 about a family member with a                 in correctional centres, including
 disability, the best starting point is to    people with Down syndrome, Asperger
 talk with a Welfare Officer, Service &       and other autism spectrum disorders,
 Program Officer or other OS&P staff at       fragile X and cerebral palsy.
 the correctional centre. However, if
                                              Being questioned by police or
 families remain concerned, they can
                                              appearing in court can be very difficult
 contact Statewide Disability Services
                                              for people with an intellectual
 and discuss their family member’s
                                              disability. The Intellectual Disability
 needs with staff there. If you have
                                              Rights Service provides legal casework
 copies of reports about your family
                                              and advice for people with intellectual
 member’s disability, these can be very
                                              disabilities. They have access to
 helpful in assessment and planning,
                                              prisoners in correctional centres, and
 and you can forward them to Statewide
                                              can assist people who are being
 Disability Services (Fax: 9289 2134).

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31

interviewed by the police. They can also   Criminal Justice Support Network,

                                                                                    Going to prison
give advice about guardianship, wills      through which trained volunteers
and care and protection matters where      can assist people with intellectual
a parent has an intellectual disability.   disabilities who are being interviewed
They have a volunteer network, the         by police.

  Need help?
  Note that 1800 numbers are free for calls from a landline but may only be
  available in certain locations, e.g. outside Sydney. Some may charge for calls
  from mobile phones, so check this if you need to call from a mobile. Check
  with your local library for free internet access.

  Intellectual Disability Rights           NSW Council for Intellectual
  Service                                  Disability
  A Community Legal Centre working         Provides information and referral
  with people with intellectual            on a range of issues, including where
  disabilities.                            people with intellectual disability
  9318 0144                                are involved in the criminal justice
                                           system.
  1800 666 611
                                           9211 1611
  Criminal Justice Support                 1800 424 065
  Network (24-hour Helpline)               www.nswcid.org.au
  1300 665 908
                                           Statewide Disability Services
  www.idrs.org.au
                                           (Corrective Services NSW)
  Multicultural Disability                 Case management and pre-release
  Advocacy Association                     planning for prisoners with
  Provides advice, information and         disabilities; contact them if you
  referrals for people from culturally     have spoken to an Offender Service
  and linguistically diverse backgrounds & Program Officer at your family
  with a disability and for their families member’s correctional centre but
  and carers.                              are still concerned about your
                                           family member with a disability.
  9891 6400
                                           Ph: 9289 2136 or 9289 2091
  1800 629 072
                                           Fax: 9289 2134
  www.mdaa.org.au
32

 My family member is                        My family member is a
 transgender                                forensic patient
 Corrective Services NSW has written        A forensic patient (sometimes called a
 guidelines for the management of           forensic prisoner) has been charged with
 transgender inmates. If a prisoner         a crime but is dealt with differently
 advises Corrective Services staff          because they have a mental illness.
 that they’re transgender and DCS           Some forensic patients are detained in
 identifies them as such, they can
                                            prison and some in psychiatric hospitals.
 choose to go to a correctional centre
                                            The Mental Health Review Tribunal
 of their gender of identification or
                                            reviews all forensic patients at least every
 their biological gender.
                                            six months and makes recommendat-
 Wherever they choose to be housed,         ions to the Minister of Health regarding
 they have the right to dress in clothing   detention, treatment, transfer and
 and buy personal care items of their       release, under conditions if necessary.
 gender of identification. Corrective
 Services policy directs that staff         There are three kinds of forensic
 should refer to them by the name           patients. (A government review is
 appropriate to their gender of             currently being conducted, so there may
 identification. Hormone therapy is         be changes to these arrangements.)
 generally only available to transgender    ■   Unfit to be Tried
 prisoners who were receiving this              If a court finds a person unfit to be
 treatment prior to incarceration.              tried, the Mental Health Review
 A prisoner can make application to be          Tribunal decides if they’ll be fit in
 identified as transgender at any time          the next 12 months. If they can’t be
 in their sentence. They can access             tried in that time, they may appear
 services from transgender support              before a special hearing which can
 groups and specialist legal services.          return a qualified finding of guilt
                                                and decide how long the person
                                                will be detained.
     Need help?
     The Gender Centre
     Information and outreach support
     for people with gender issues.
     9569 2366
     www.gendercentre.org.au

 The Families Handbook
33

    Transferees and Detained Persons        strong reaction in a local community.

                                                                                     Going to prison
■
    on Remand                               Sometimes people within the family
    A prisoner serving a sentence,          may be victims too..
    or a person on remand, may              A Forensic Patient Victims Register is
    be transferred to a hospital if         kept by Justice Health. Victims can be
    involuntary treatment for a             notified of forthcoming Tribunal
    mental illness becomes necessary.       hearings and their outcomes, and can
■   Not Guilty by Reason of                 make submissions to those hearings.
    Mental Illness                          Families may find it unsettling that
    At a trial or special hearing, the      their family member’s circumstances
    court may find a person not guilty      are being reviewed regularly, so
    by reason of mental illness and         that the possibility of the forensic
    refer the matter to the Mental          patient returning to a mainstream
    Health Review Tribunal. The person      correctional centre or being released
    must then be detained in a              is always on the agenda. See p.34 for
    hospital or prison until released       agencies that can offer support to
    in accordance with a Tribunal           families facing such issues.
    recommendation.
                                            Forensic patients are entitled to
Forensic patients are not eligible for      representation from a solicitor when
parole, home detention or work release.     appearing before the Mental Health
After completing detention they may         Review Tribunal.
be transferred to a secure hospital
ward, or placed on community
treatment orders.
Having a family member who is a
forensic patient brings extra stresses.
Some people may believe that the
forensic patient has avoided
punishment if they haven’t been tried
in the usual way. Victims or their
supporters may feel unhappy that they
haven’t had their story heard by a
court. Their reactions may make things
more difficult for the family, especially
if there has been media coverage, or
34

                                           What health care is available
 Need help?                                in correctional centres?
 Note that 1800 numbers are free for
                                           Health services are provided in
 calls from a landline but may only
                                           correctional centres by NSW Health
 be available in certain locations, e.g.
                                           through Justice Health. Justice Health
 outside Sydney. Some may charge for
                                           nurses staff clinics at all correctional
 calls from mobile phones, so check
                                           centres in NSW. Prisoners who are ill
 this if you need to call from a mobile.
                                           or injured receive treatment at the
 Check with your local library for free
                                           correctional centre clinic. Prisoners who
 internet access.
                                           need surgery or complex treatment
 Forensic Patient Victims                  may be transferred to a correctional
 Register                                  centre with the necessary facilities.
 Information about the Forensic            This will usually be Long Bay at Malabar
 Patient Victims Register.                 or Silverwater Women’s Centre.
                                           Sometimes services will be accessed
 8372 3070
                                           through local hospitals.
 Mental Health Advocacy Service            Doctors and dentists visit clinics to
 (MHAS)                                    provide medical and dental services.
 Advice about legal representation for     After screening at reception, prisoners
 forensic patients at Mental Health        receive a detailed medical check-up.
 Review Tribunal hearings and about        Health plans can be developed and
 issues of mental health law.              reviewed each year for prisoners with
 9745 4277                                 longer sentences. Before discharge,
                                           prisoners can receive assistance from
 Mental Health Review Tribunal             Justice Health to ensure they can
 (MHRT)                                    continue to access medical treatment
 Reviews circumstances of forensic         in the community.
 patients.                                 Optometry services can be accessed
 1800 815 511                              at most correctional centres through
 www.mhrt.nsw.gov.au                       local contracted optometrists who visit
                                           the centre.
                                           At some correctional centres, Aboriginal
                                           prisoners may also be able to access
                                           medical services provided by Aboriginal
                                           medical organisations.

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35

Your family member may not be able          with their mothers as part of the

                                                                                        Going to prison
to get health care straight away.           Occasional Care Program can be up to
There may be delays because of staff        primary school age. To be accepted into
shortages or difficulties with transport.   the program, women and their children
Sometimes correctional centre staff         must be assessed, recommended by a
may not agree that your family              committee, and approved by the
member has a health problem, or may         Commissioner. This can take up to
not prioritise their treatment. See p.28    eight weeks after a woman is
on ways to advocate for your family         sentenced. The Mothers and Children
member if you’re concerned that             Program is based at Emu Plains and
they’re not getting health care that        the Parramatta Transitional Centre.
they need. If you have an urgent            Generally women and children join the
concern, ring the 24 hour Justice           program at Emu Plains, and may move
Health Telephone Counselling Service        to Parramatta to prepare for release.
on 1800 222 472.                            While women are on remand they can’t
Justice Health also promotes public         have children with them. Women on
health projects such as vaccination and     remand often have to move between
stop smoking programs. Justice Health       correctional centres while their case is
can be contacted on 9289 2977.              being heard, and most correctional
                                            centres don’t have facilities for mothers
Can mothers have children                   and children. Women can apply to be
living with them in a                       accepted into the Mothers and Children
correctional centre?                        Program while on remand to reduce
Once women are sentenced they may           the waiting time to join the program
be able to have children living with        after they’re sentenced. If a woman
them in the Mothers and Children            gives birth while on remand, she won’t
Program if they meet the program            be able to care for her baby in a
requirements. In the program, children      correctional centre unless she is
can live with their mothers full time       accepted into the Mothers and Children
until they start school. If a woman gives   Program after she is sentenced.
birth in a correctional centre while        Children of women on remand are
serving a sentence, she may be able to      generally cared for by family. Where
keep her baby in her care while             this is not possible, they’re usually
participating in the Mothers and            placed in foster care through the
Children Program. Children staying          Department of Community Services
36

 (DoCS). Once a woman on remand             Can prisoners be transferred
 gives birth, decisions will need to be     interstate or overseas to be
 made quickly about who will care for
                                            closer to family?
 her child. It’s best for everyone if the
 mother and her extended family can         Under some circumstances, prisoners
 plan ahead to make arrangements            can be transferred from NSW to other
 about who will care for the baby.          states of Australia, or from those states
                                            to NSW. Prisoners can apply in writing
                                            for a transfer to be considered.
     Need help?
                                            Decisions about transfers are made
     Mothers and Children Program           by the State Minister or the Common-
     (Corrective Services NSW)              wealth Attorney-General, depending
     The Mothers and Children Program       on whether the prisoner was convicted
     Coordinator can talk to families       under State or Federal law. Decisions
     about options for children to be       about transfers can take some months
     cared for by their mother within a     to process. Applications may be
     correctional centre, and can visit     refused because of concerns about
     women who may be eligible for the      the administration of justice, or other
     program to discuss their plans for     matters. Prisoners can’t appeal the
     their children.                        refusal of transfer application, and
     9854 7225                              applications can only be made once
                                            within each 12-month period.
                                            Prisoners can discuss transfer
                                            applications with the Services and
                                            Programs Officer or Welfare Officer at
                                            their correctional centre. The prisoner
                                            must make the application for a
                                            transfer – it’s not possible for family
                                            to apply on their behalf.

 The Families Handbook
37

Prisoners may be able to apply for a

                                                                                        Going to prison
transfer to or from Australia in certain      Need help?
circumstances. Transfers must be agreed       Note that 1800 numbers are free
to by both countries, and the processing      for calls from a landline but may
of applications is likely to take a long      only be available in certain
time. The countries involved must reach       locations, e.g. outside Sydney. Some
agreement about the length of sentence        may charge for calls from mobile
the prisoner will serve once they’re          phones, so check this if you need to
transferred. Generally, only Australian       call from a mobile. Check with your
citizens can be transferred from              local library for free internet access.
overseas countries to Australia. Similarly,
overseas countries will generally only        Prisoners Legal Service
accept transfers of their own citizens.       A Legal Aid service for prisoners.
                                              Solicitors visit correctional centres
Australia has extradition arrangements
                                              across NSW and prisoners can
with some countries. This means that
                                              make an appointment to see them.
people can be apprehended in one
country and sent to another country           9219 5888
to face court charges.                        1800 806 913
                                              NSW Law Society Pro Bono
                                              Scheme
                                              Provision of free legal representation
                                              where Legal Aid has been refused.
                                              9926 0367
                                              www.lawsociety.com.au
We can’t even tell you where he is

38

 Sandra’s son was charged in another state, and was sentenced and
 imprisoned there. She describes what it’s been like having a family
 member in prison so far away from home.
 When my son went to prison it just came out of the blue. It was very much
 out of character. He just went away saying he was going on a short trip
 interstate with friends and he’d soon be back. The next thing I knew the
 police were at the door saying he was in the remand centre in another
 state. It was a big blow because I really didn’t know how I could get
 information from interstate. They told me the name of the centre, but that
 didn’t mean anything to me. It took me a while to find out where he was.
 We found out he could get bail, so my husband drove there and managed
 to get him out and he came home until his trial.
 Even though I had a very good lawyer it was still very difficult, because
 you’re not prepared. On the day he was convicted, one minute he was
 there standing in the dock, and the next minute he was gone without us
 even being allowed to say goodbye. My lawyer said I could visit him at the
 remand centre and gave me the address. I managed to last through the
 night, and next morning I went to the remand centre, and they said
 ‘We can’t even tell you where he is’. The lawyer didn’t even know that I
 couldn’t visit him until he’d been processed. I was alone in a strange city
 where I didn’t know anyone. It was the weekend – I couldn’t get in touch
 the lawyer. I stayed through the weekend, and on the Monday I managed
 to find out where he was. I asked if I could phone him – I didn’t even
 realise that he wouldn’t be able to get phone calls.
 It’s like you’ve entered a different world where you’re an alien. Even when
 I went to visit it was so hard – there was no one I could talk to and no one
 to support me. They said ‘You can have a double visit because you’re from
 interstate’. There was barbed wire, tall walls; I really thought that my son
 would never see the daylight. I had no idea. That’s where you need the
 support, to know what it’s going to look like, to know what happens in the
 prison. The more people know realistic information about prison, the
 easier it is to digest, rather than leaving it to your imagination.

 The Families Handbook
39

                                              Real life story

‘These days I visit my son once every three
months. If you know your rights as a family
member, you can get things done.’
40

 Before the visit the adrenaline kept me going, but then I felt such
 loneliness and isolation afterwards. I just wanted to be with people, and I
 went and sat at the back of a church during one of the services. Someone
 turned round to say hello and I burst out crying. From that I met two
 people who became very good friends, and I would see them when I went
 to visit my son. The social worker at the remand centre kept in touch with
 me too. She was terrific. I called them my three angels. Knowing them
 normalised my life there. If I felt a bit low I could call them. Knowing
 someone there made me feel like I belonged too.
 Now I know his routine, I know when he comes out, I know when he’s
 locked up. I know what times he comes out, I know when he has meals,
 I know the date he’s going to try to ring me. I can put money in his
 account if he doesn’t have money. It’s a new lifestyle you have to adapt to.
 When he rings, the time is very limited. All you can say are positive things.
 The hardest thing is when he says he’s been unwell.
 When I’m at the prison I’m a different person. I think of myself as someone
 with a strong personality and able to make decisions fairly well, but when
 I’m there in that prison system I’m stripped of everything, I’m absolutely
 helpless. I get confused, I start stuttering, I can’t express myself properly.
 These days I visit my son once every three months. If you know your
 rights as a family member, you can get things done. My son was in the
 assessment centre then one day out of the blue he called me and said
 ‘Mum, I’ve moved’. I didn’t even recognise the name of the town and I
 didn’t know how I would get there. I had to leave on the Friday to get the
 evening plane interstate, then take the bus for a four-hour trip and stay
 the night. The only hotel I could stay at was on the highway. I would go
 and visit him the next morning, stay the whole day and then get the bus
 back to the city. It was pouring rain and there was only a bus shelter.
 The majority of the prisoners were Aboriginal and the bus shelter was
 filling up with women who had come from other parts of the state.
 They were waiting with me there in the rain with no proper shelter.

 The Families Handbook
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