Quick Reference for Human Resource Personnel - Collated by HCODG, Sector Manpower - ncss.gov.sg
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Quick Reference for
Human Resource Personnel
Collated by HCODG, Sector Manpower
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Specially Curated for You
Wondering what This set of reference
Are you working in
resources are is meant to support
Human Resource?
available? you.
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1. Employer
Click to jump to its
Branding corresponding page
6. Other
Resources
2. Recruitment of
2. Career
Work Force
Guide for HR Personnel Development
Schemes
5. Resources for
Organisation
3. Talent Attraction
Development
Schemes
4. Career Development
Schemes
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1. Employer Branding – Through Tribe
How does this initiative helps you?
• Increase publicity and awareness of both agency and sector
• Attract manpower to your agency
Get Started Today!
• Social Service Tribe is a strategic platform used to collectively promote the sector as ONE with an
intention to attract relevant manpower for the sector.
Partner us
Learn more about www.socialservicetribe.sg. Watch our career videos here.
https://www.youtube.com/watch?v=TzZDqhoQemo&list=PL--
Supported by 7wMHD1Aj3J2L2wn2DiYrXOlBz7RQuZ
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Social Service Tribe|Website and Social Media content page
Opportunities for social service professionals to be featured!
How does Tribe initiative help you?
• Recognition of employees boost staff morale
• Increases awareness of agency work and social
service sector
>15,000 followers!
For more information, contact
Ms Cheryl Phua at
sector_branding@ncss.gov.sg
Supported by
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2. Recruitment of Work Force
2.1 Tribe Experience 2.2 Job Portal 2.3 Social Service Scholarships
and Awards
Join as a participating agency to Post your job opening to reach out Offered to individuals with right
strengthen talent pipelines. to individuals interested to join skills and passionate about social
social service directly. service.
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2.1 Tribe Experience
Internships Dialogues
A meaningful internship experience to Sharing by social service professionals to
inspire students to consider a career in students, increasing awareness about
social service. work areas in the sector.
Find out more here.
https://www.ncss.gov.sg/Social-Service-Tribe/Careers/Tribe-Experience For more information, contact
Ms Xinning Lim at Lim_Xinning@ncss.gov.sg
Supported by
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2.1.1 Tribe Experience l Internships
What is it?
An internship program aimed at building talent pipelines and branding
• Targeted at Polytechnic and University students who are interested in social service
• Minimum duration of 8 weeks at social service agencies
• Eligible for up to 8 weeks of internship allowance from NCSS*
How does this help you?
• Interns as a source to augment manpower
• Increases publicity for your agency
• First pick of potentially suitable candidates for full-time conversion
*Subject to terms and conditions
For more information, contact
Ms Lim Xinning at LIM_Xinning@ncss.gov.sg
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2.2 NCSS Job Portal-- for Social Service Jobs
What is it?
• A dedicated platform for member agencies to post job openings
How does this help you?
• Publicise job openings directly to individuals who are interested in social service
• Potentially reduces time involved in recruitment
More than
10,000
visitors
every
month!
Social Service Tribe Website Job Portal:
www.socialservicetribe.sg https://e-services.ncss.gov.sg/Career/Job/Search
For more information, contact Learn to use the job portal here.
https://www.ncss.gov.sg/Shared-Resources/Resource-
Mr Bernard Tan at sector_branding@ncss.gov.sg Materials/e-services-User-Guide/e-services-User-
Supported by Guide/Job-Portal-User-Manual-(e-Service)
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2.3 Social Service Scholarship and Awards content page
How does this help you?
• Recruit from a pool of talented individuals who are passionate about social service
Social Service Social Service Industry Social Service Award
Scholarship Scholarship
Supported Fields of • Social Work, • Business and • Varies depending on
Study Psychology (post- Accountancy, course type
grad), Occupational Communication
Therapy, Studies
Physiotherapy,
Speech Therapy
Course Type • Full time • Full time • Full time diploma,
undergraduate and undergraduate undergraduate and
post-graduate post-graduate
Upon completion of their studies, scholars will serve a bond with social service agencies.
Find out more here.
https://www.ncss.gov.sg/Social-Service-Careers/Scholarships-and-Awards/About-Scholarships-and-Awards
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3. Talent Attraction Schemes
3.1 Professional Conversion 3.2 Sun Ray Scheme
Programmes for Social Workers (PCPSW)
Salary support for hiring mid-career Recruit from a pool of candidates to fill
switchers. up critical positions.
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3.1 Professional Conversion Programmes for Social Workers (PCPSW)
How does this help you?
• Address the need for social worker to meet agency’s requirement
• Salary support to participating employers
Who What
• Mid-career professionals • Place-and-Train programme where social work trainees are hired by
who wish to make a career a participating agency before commencing training to take on new
switch to be a social worker job role
• Salary support for employers
How • Up to 70% of salary support, capped at $4,000 per month; or
• Find out more here • Up to 90% salary support, capped at $6,000 for hiring of long-term
https://www.wsg.gov.sg/programmes- unemployed mature workers
and-initiatives/professional-conversion-
programmes-programme-partners.html Study Programmes Accelerated Bachelor of Graduate Diploma of
Social Work Social Work
Course Duration 24 months 18 months
For more information, contact Work Attachment Recommended 4-full day work week
Ms Nur Ain Mustafa at
socialservice_pcp@ncss.gov.sg Bond period
(Commence upon 24 months 18 months
Graduation Date)
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3.2 Sun Ray Scheme
What is it?
• A leadership career scheme to systematically groom and develop individuals who
have strong leadership qualities to head professional practices and organisations in
the sector
• Candidates on the Sun Ray Scheme will be deployed to different social service
agencies based on needs of the agency.
• It is a partnership between MSF, NCSS and our Social Service Agencies
How does this help you?
• Choose from a pool of candidates to fill up critical
management positions in your agency.
• Tap on fresh ideas and perspectives of experienced social
service professionals
Find out more here.
http://www.ncss.gov.sg/Social-Service-Careers/Sun-Ray/What-is-Sun-Ray For more information, contact
Sun_ray@ncss.gov.sg
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4. Career Development Schemes
Professional Development and Leadership Development
Management Programme (PDMP) Programme (LDP)
One-off training sponsorship Aimed at training selected
individuals for top management
positions.
Social Service Fellowship (SSF) Sabbatical Leave Scheme (SLS)
Recognition for employees and Salary support whilst social
various opportunities to improve service professionals are away to
their leadership skills recharge themselves.
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4. PDMP, LDP and SSF l Overview content page
Benefits to Agencies Eligibility Criteria Funding Quantum
Professional ✓ Strengthen leadership • SG Citizen or Permanent Two components:
Development and pipeline Resident (PR) 1. Professional Development
Management ✓ Obtain funding to • Social Workers 2. Management Training
Programme (PDMP) develop leadership • Occupational Therapists
capabilities in • Speech Therapists Total funding capped at $47,000
Find out more here. promising employees • Physiotherapists • Salary support capped at $17,000
https://www.ncss.gov.s ✓ Customise own • Psychologists with Master’s • Professional Development and
g/Social-Service- professional in Psychology Management Training capped at
Careers/Professional-
development • Counsellors $30,000
Development/Professio
nal-Development-and- programs • Early Intervention Teachers
Management- • Administrative and Serve a 2 year bond with their agency
Programme corporate functions
Leadership Two components:
Development 1. Organisational Management
Programme (LDP) Track
2. Specialist Track
Find out more here.
https://www.ncss.gov.s • 100% of course fee, with a
g/Social-Service- maximum cap that varies,
Careers/Professional-
Development/Leadersh
depending on the respective
ip-Development- leadership program selected
Programme
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4. PDMP, LDP and SSF l Overview content page
Benefits to Agencies Eligibility Criteria Funding Quantum
Social Service ✓ Recognition of • SG Citizen or Permanent • $12,000 upon fulfilment of 80
Fellowship (SSF) leading professionals Resident (PR) hours of sector contribution
✓ Strengthen • At least 10yrs of current and • Serve a 3 year term
leadership pipeline relevant working experience in
Find out more here. the social service or associated
sectors eg. healthcare
https://www.ncss.go
v.sg/Social-Service- • A Counsellor, EIPIC Teacher,
Careers/Social- Psychologist, Social Worker, or
Service-Fellowship Therapist
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4. Sabbatical Leave Scheme (SLS)
How can this help you?
• Offers salary support whilst employee(s) are away
• Assists in the retention of valuable employees who are interested in taking
time off to recharge and upskill themselves
Eligibility Criteria Funding Requirements Typical Application
Periods
• Social Workers 10 weeks of paid leave • Serve a bond • Mar
• Therapists with salary support • Mentor junior social • Jul
(Occupational, capped at $15,000, service professionals • Sept
Speech, during the sabbatical • Conduct a sharing • Nov
Physiotherapists) period session within agency
• Psychologists • Submit written report
• Counsellors to employer and NCSS
• Early Invention
Teachers
Find out more here.
http://www.ncss.gov.sg/Grants-Search/VCF-Professional-Capability-Grant-Sabbatical-Lea
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4. Career Development Schemes l Contact Person
No Schemes Contact Person Email
1 Professional Development Ms June Soo Leadership_Development_Programme
Management Programme (PDMP) Tel: 6589 5512 @ncss.gov.sg
2 Leadership Development Programme
(LDP)
3 Social Service Fellowship social_service_fellowship@ncss.gov.sg
4 Sabbatical Leave Scheme Ms Amelia Han amelia_han@ncss.gov.sg
Tel: 6210 2649
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5. NCSS Resources for Organisational Development
5.1 Professional Capability Grants (PCG) 5.2 Organisation Development Grants
(ODG)
Aimed at attracting and retaining Supports agencies in refining organisational
manpower and support competency-based processes through the engagement of
training for the sector. consultants and attainment of
organisational excellence accreditations.
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5.1 Professional Capability Grants (PCG)
What is it?
• A grant that supports local and overseas training, leadership development, as well
as upgrading of skills and educational qualifications within the sector.
How does this help you?
• Increase professional capability of staff
• Improve service provision
Local Training Overseas Training
Support for Acquiring
Recognised Open Grant
Qualifications
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5.1.1 PCG| For Local Training Programmes
Description Funding Quantum Applicable to
Foreigners
Professional Specific skills-based training for staff and 30% - 60%, capped at
Skills-based volunteers in the social service sector $960
Training
Yes
Up to 20%, capped at
$480 (for Direct
Training Applications)
Accredited Professional short-term courses (up to 6
Up to 80%, capped at
Certificate and months) to deepen skills and capabilities No
$4,500
Specialist Diploma related to the social service sector.
Full-time/Part-time programs that range
beyond 6 months, including Speech Up to 50% capped at
Degree/Master Therapy and Singapore Association for $34,000 No
Programmes Counselling approved degree / masters
programs.
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/PCG.html
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5.1.2 PCG| For Overseas Training Programmes
Funding Components Description Funding Quantum Applicable to
Foreigners
Short-term overseas courses, • For trips that do not
seminars, conferences and involve paper
study trips to acquire presentations – up to
professional skills and 60% funding, capped at
knowledge not readily available $20,000.
Overseas Training No
in Singapore
• For trips that involve
paper presentations -
up to 80% funding, capped
at $20,000.
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/PCG.html
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5.1.3 PCG| Support for acquiring recognized qualifications content page
Funding Description Funding Quantum Applicable to
Components Foreigners
Acquiring For in-service staff to acquire their • 75% of the course fee
Recognised first recognised social work (including practicum and
Social Work qualifications to become full- bridging modules), capped at
Qualifications fledged Social Workers. $22,500 No
• Excludes miscellaneous fees
and the cost of re-taking course
modules
Acquiring For associate psychologists in Early 100% of the course fee (tuition
Recognised Intervention Program for Infants fees only) capped at $90,000 for
Psychology and Children (EIPIC) and Special Master's degree programs
Qualifications Education programs to acquire (overseas/local) and capped at
No
Master's Degree/Graduate diploma $9,000 for graduate diploma
qualifications. programs (local)
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/PCG.html
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5.1.4 PCG| Open Grant
Funding Description Funding Quantum Applicable to
Components Foreigners
Open Grant Both agency-initiated and • Up to 80%, capped at $100,000.
centrally-driven initiatives • For projects involving more than 1
that raise professional VWO, funding up to 100%, and capped
capability in the sector at $200,000 for VWO-initiated
including but not limited to projects. No
efforts to improve skill
development of key
professionals and support
staff.
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/PCG.html
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5.2 Organisation Development Grants (ODG)
VWO-initiated OD Projects Clinical Supervision New - Grant for
Consultancy Grant Capability Building
Engaging external Engaging external NEW Support for
consultants to review consultants to SSAs on Capability
and refine supervise staff to Building
organisational enhance professional
processes. skills.
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5.2.1 ODG| VWO-Initiated OD Projects
Funding Components Description Funding Quantum
VWO-Initiated OD Agency-initiated initiatives in engaging • Up to 80%, capped at $100,000
Projects external consultants to review and • For projects involving more than 1
refine organisational processes and VWO, funding up to 100%, and
practices. Examples of projects: capped at $200,000 for VWO-
• Strategic Thinking and Planning initiated projects
• Volunteer Management
• Accreditations and Certifications
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/ODG.html
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5.2.2 ODG| Clinical Supervision Consultancy Grant
Funding Components Description Funding Quantum
Clinical Supervision Engagement of external consultants for • Up to 80%, capped at $100,000
Consultancy Grant clinical supervision for staff to enhance
professional skills. Examples of
professions:
• Social Workers and Case Workers
• Psychologists
• Counsellors
Find out more here.
http://www.ncss.gov.sg/NCSS/media/vcf/ODG.html
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5.2.3 ODG| NEW - Grant for Capability Building
Funding Components How does it help you? Funding support
People Opinion Survey People Opinion Survey (POS) aims to An independent consulting firm
(also known as People support SSAs to gain a better will be appointed to administer
Engagement Survey) understanding of their employees’ and deploy the survey within the
opinions and to improve agency’s SSA. The cost of administering the
engagement score. survey will be fully borne by NCSS.
Current data highlights that organisation
with a higher employee engagement score
tends to have a lower turnover rate.
Organisation Value Organisation Value Proposition (OVP) An independent consulting firm
Proposition (OVP) workshops aims to support SSAs in will be appointed to facilitate the
Workshops designing their own OVP statement in workshop sessions and work with
order to enhance their abilities to attract the SSA on their implementation
and retain talents. plans. The cost will be fully borne
The workshop will be customized to each by NCSS
individual SSA’s attributes of employment
that they deliver to its current and
targeted workforce.
Applications will be open till June 2020 or when the limited slots are taken up, whichever is earlier.
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5.2.4 Resources supported by NCSS| Contact Person(s)
No Grants Contact Person Email
1 Professional Capability Grants Ms Leong Mei Chin leong_mei_chin@ncss.gov.sg
Tel: 6211 3051
2 Organisation Development Ms Serene Tan serene_TAN@ncss.gov.sg
Grants Tel: 6210 6698
3 NEW Grant for Capability Ms Jesslyn Tan sector_manpower@ncss.gov.sg
Building Tel: 6589 5510
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6. Other Resources
6.1 Salary Guidelines for Social
6.2 Other Resources
Service Sector
Support for agencies in setting Workforce Singapore (WSG),
competitive salaries with reference Tripartite Alliance Limited and
to market data and benchmarks SkillsFuture Singapore (SSG) render
programmes and services as
additional support for organisational
development
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6.1 Social Service Sector Salary Guidelines
What is it?
• The sector salary guidelines, provide an indication of market pay reference for job
roles typically found in the social service sector
• Agencies are recommended to take reference from the guideline for compensation
matters, taking into consideration their own organisation needs and structures
How can this help you?
• Improve talent recruitment and retention by setting competitive salaries
based on market data and benchmarks
Click the link for
FY2019 Salary
https://www.ncss.gov.sg/NCSS/media/NCSS_SMD/
Guidelines for the
Social Service Salary Guidelines/FY19SectorSalaryGuidelines.pdf
Sector
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6.2 Other Resources
Skills Framework (SFw) for
Social Service
• Provides information on • Advisory Services
aa the sector, career
• Career Support
Programme pathways, job roles
• Career Trial • Highlights existing and
• Work-Pro-Work-Life emerging new skills for
Grant further development
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6.2.1 Other Resources| Workforce Singapore (WSG)
Career Support Programme
• Employers can receive salary support of maximum $42,000 for up to 18
months when they hire eligible unemployed Singapore Citizen PMETs.
• Contact Information:
• WSG: 6883 5885/WSG_Programmes@wsg.gov.sg
• E2i: 6474 0606/followup@e2i.com.sg
Career Trial
• It allows employers to assess jobseekers’ job fit through a short term work
trial before offering employment for jobs paying $1,500 or more to suitable
Singapore citizens.
• Contact Information:
• WSG: 6883 5885/WSG_Programmes@wsg.gov.sg
• E2i: 6474 0606/followup@e2i.com.sg
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6.2.2 Other Resources| Workforce Singapore (WSG)
Work-Pro-Work-Life Grant (WLG)
• It aims to provide companies with funding support to sustain the use of
Flexible Work Arrangements (FWAs) and adopt job-sharing arrangements to
create work-life harmony in the workplace for employers.
• Contact Information:
• E2i: 6474 0606/followup@e2i.com.sg
• SNEF: 6290 7694/workpro@snef.sg
Information provided by WSG
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6.2.3 Other Resources| SFw for Social Service
Consultancy & Other
Self Help Workshops & Clinics
Support
• Downloadable resources • 1-day workshops to help • Consultancy services
on SFws professional enterprises learn about • HR technology solutions
documents SFw (Complimentary)
• SFw Clinics as a further
support to apply SFw @
work (Fee applies)
Any enquiries? Please contact:
Mr Goh Keng Wee
Specialist
goh_keng_wee@ssg.gov.sg
Information provided by WSG
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6.2.4 Other Resources| TAFEP
Tripartite Alliance for Fair & Progressive
Employment Practices (TAFEP)
• An agency of the Tripartite Alliance Limited, TAFEP helps employers build
workplaces where employees are respected, valued and able to achieve
their fullest potential.
• Contact Information:
• 6838 0969/query-prog@tafep.sg
Information provided by WSG
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Other Resources| MOM Communities of Supply 2020
Hiring Incentive (Effective 1 April 2020) *More details coming soon*
Employers who hired mid-career workers aged 40 and above through the following reskilling
programmes will receive additional salary support of 20% for 6 months, capped at $6,000 on
top of existing salary support during the training period.
(1) Professional Conversion Programme (PCPs)
(2) Rank-and-File Place-and-Train Programmes
(3) Career Transition Programmes by CET Centres
Jobs Support Scheme (Temporary Scheme for 2020)
Employers receive 8% cash grant on the gross monthly wages of each employee (Singapore
Citizen and Permanent Residents) from October 2019 to December 2019, subject to
35 monthly wage cap of $3,600 per employee.
Employers can expect to receive the JSS Payment from IRAS by 31st May 2020, computed
based on CPF contribution.
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Other Resources| MOM Communities of Supply 2020
Senior Worker Support Package
1) Senior Employment Credit
Employers get wage offsets, ranging from up to 2% to 8% depending on the ages of
Singaporean workers, aged 55 and above earning up to $4,000.
2) CPF Transition Offset *More details coming soon!*
Employers to receive 1 year of wage offset, equivalent to half of an increase in employer CPF
contribution rates in 2021 for every Singaporean and PR workers aged above 55 to 70.
3) Senior Worker Early Adopter Grant
Provides companies up to $250,000 to raise both their retirement and re-employment ages
above minimum statutory requirements ahead of time. The total eligible funding will be
capped at 50 senior workers per company.
4) Part-time Re-employment Grant
Provides up to $125,000 to employers who commit to offer part-time re-employment
opportunities to eligible senior workers upon their request. The total eligible funding will be
capped at 50 senior workers per company.
Matched Retirement Savings Scheme
Match cash top-ups made to CPF Retirement Account up to $600 annually from
2021 to 2025, to eligible seniors aged 55-70.
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Other Resources| MOM Communities of Supply 2020
Enabling Employment Credit (EEC)
• Up to 20% wage offset (up to $400/mth) to employers who hire Singaporean persons
with disabilities (PwDs), earning up to $4,000.
• Additional 10% wage offset for 6 months (up to $200/mth) for hiring PwDs who have not
been working for at least 6 months.
Open Door Programme (ODP)
The ODP aims to encourage employers to hire, train and integrate PwDs into the workplace
through the following :
• Job Redesign Grant: supporting up to 90% of the job redesigning costs (excluding GST),
capped at $20,000 per employee with disability, whichever is lower.
• Training Grant: course fee subsides of up to 95% for training courses with prior approval
from SG Enable, provide Training Commitment Award of $100 per completed course
under SG Enable’s list of curated training courses.
• Recruitment and Job Support Services: registered ODP employers will receive
recruitment assistance as well as job support services from SG Enable and its appointed
partners.
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Other Resources| MOM Communities of Supply 2020
Strengthening the Foreign Workforce Control
• Raise salary threshold for exemption from the Fair Consideration Framework job
advertising requirement from $15,000 to $20,000 from 1 May 2020
• Raise Local Qualifying Salary threshold from $1,300 to $1,400 from 1 July 2020. The
threshold determines the number of locals that count towards a firm’s quota to hire
S Pass and Work Permit holders.
• Raise Employment Pass minimum qualifying salary from $3,600 to $3,900. The
qualifying salaries for older and more experienced EP candidates will also be raised in
tandem, from 1 May 2020
Support for Job Redesign under Productivity Solutions Grant (PSG-JR)
Participating companies will receive the following for approved projects:
• Up to 70% funding, capped at $30,000 per company
• Have up to one year from the date of application approval to complete their job redesign
project
On top of the above funding support, companies can also tap on the SkillsFuture Enterprise
Credit (SFEC) to defray out-of-pocket (OOP) expenses. Eligible companies will receive a one-
off $10,000 credit per firm to cover up to 90% of the OOP expenses
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Other Resources| MOM Communities of Supply 2020
Workfare Skills Support (WSS) Scheme
Increase incentives for workers to complete Singapore Workforce Skills Qualification
(WSQ) and Academic Continuing and Education Training (CET). Full Qualifications (FQs)
from 1 July 2020.
• Qualifying income cap increased from $2,000 to $2,300 per month
• Increase Training Commitment Award for FQs from $200 to $500
• Increase annual cap for the Training Commitment Award from $400 to $1,000
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