Q&A with Chris Green Food & drink - In this issue - Keoghs
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bWinter 19-20
In this issue...
Q&A with
Hand and finger
Chris Green
prosthetics: Page 4
from form to function Page 6
Food &
drink
Mind your step Case success
Page 8
Page 10
Welcome
About Keoghs
Keoghs is a top 50 law firm based in ten locations across the UK, solely
focussed on insurance.
With a thorough understanding of insurance claims processes, we offer a
cost-effective, flexible and high quality service for handling the a-z of insurance;
from personal injury claims including motor, casualty and complex injury to
non-injury claims such as policy advice, recoveries and insurance disputes.
Boasting vast experience across a broad and eclectic mix of industry sectors,
local authorities and businesses, we handle claims ranging from low value to
complex on both a delegated and non-delegated basis.
4 6
Our award winning teams include acknowledged experts who have been
involved in some of the most significant developments in their respective fields.
Welcome to the
This enables us to bring a rare depth of understanding and expertise to every latest edition of our
aspect we handle.
We work in partnership with our clients, helping them to anticipate, navigate
Food and Drink
and adapt to industry change, maximising opportunities whilst minimising risks. sector newsletter,
We are forward-thinking and pioneer new solutions.
That’s the Keoghs difference.
Food for Thought.
For further information on all of our services please visit our website, In this edition, we’re talking to Chris Green
(Partner: Crime & Regulatory) to find out
keoghs.co.uk more about him and his team. We’ll be
asking all about what a typical day looks
like, and what makes the team tick.
Even when we make all the right provisions
to create a safe and happy working
environment, serious and life-changing 3
8 10
accidents can still happen. With that in
mind, we’ve put together an article
covering the advances in prosthetics.
Next, we will be reviewing a recent case for
a major food & drink client, where the
allegations didn’t quite ring true and
showing how early investigation, key
document retention and a keeping a note
of witness contact information all play a
vital part in case defensibility.
We’ve also got an update for you on the
recent events we’ve attended. Plus, keep
About the team your eyes peeled for our picture of Ivor
sporting his new look!
We handle claims from a wide selection of food and drink businesses that can
be largely split into two categories – manufacturing (e.g. breweries, dairies, Last, but by no means least, I’d like to say a
production facilities) and consumer facing (e.g. restaurants, fast food providers, big thank you to Julie Smith and the
Contents
11
catering service providers). We also handle claims from ingredients producers, BidCorp team for our invitation to their
pet food manufacturers and food distribution/storage providers – the latter charity golf and dinner event at Woburn.
working in conjunction with our motor claims team who provide expertise in The event was a pleasure to participate in 4 Q&A with Chris Green
transport and logistics. and I was also personally delighted to be
nominated by Julie and the team for their 6 Hand and finger prosthetics
New Account Manager of the Year Award!
8 Mind your step
For further information about our services, please contact any member of our So, why not grab ten minutes, pop the
dedicated food & drink team or: 10 Food & drink case study
kettle on and digest our latest selection of
sector insight? 11 Whiplash reforms
12 Client risk workshops - allergens
John McKie John McKie
Partner, Practice Lead Food & Drink Practice Lead 13 Corporate risk conference
T: 0151 921 7216
E: jmckie@keoghs.co.uk 14 Just for fun - word jumble
How long have you been What are the values that Finally, what’s your
with Keoghs? drive you? favourite food and/or
Q&A with
Still in my first year here and liking every I remember the first Environmental Law drink?
minute so far! Partner I worked with as a newly qualified The team would probably say any type of
lawyer saying that we went out of our way black coffee, from the amount of it I drink,
Can you tell us a bit more to look after our clients and being told to but my own preference whenever I can is
about your team? “love your clients to bits”. I must confess
that I might have been more from the “live
for a bottle of “Bitter Blue” which is usually
while I am relaxing out of work. With two
I am one of six partners in a national team to work” school of thought than “work to
Partner
teenage daughters telling me to save the
of 20 specialist regulatory lawyers, spread live.” The firm has just published our planet and go vegan I may have to make
across our offices in the North Midlands collective values and working hard while the most of my Beef Wellington while I still
and South. What’s really beneficial being approachable and down to earth can!
Chris Green
day-to-day is knowing that these cases are really struck a chord with me both
all we do and that there is genuine personally and professionally. Being
experience at all levels in all of the different Chris Green
involved in building specialist regulatory Partner
work types that our clients may want our teams and watching them grow, with the E: cbgreen@keoghs.co.uk
help with. We really do have the capacity junior lawyers developing and learning
and strength in depth within the Crime their craft, still really drives me to come to
Since 1995 Chris has defended and prosecuted food, health & safety, and and Regulatory team to respond quickly to work every day. To guide our clients to
environment cases and specialised exclusively in regulatory prosecutions. Chris sits whatever type of incident may get called in manage their way through some of the
on the IOSH Food and Drink Industries Group Committee and acts for large food at short notice. most key business critical events and on
manufacturers and FBO retail chains. He is retained by large pub operators and
some of the worst days that they may ever
suppliers. Recent cases include three separate new strands of salmonella food
poisoning outbreaks where no prosecution was brought, successful appeal of a
What does a typical day in have to face in a career, is a real privilege.
zero star food hygiene rating and advising a client in relation to the supply of an the office look like?
unlabelled allergen containing product which resulted in a customer suffering A lot of the time we are out helping clients What’s your favourite
anaphylactic shock. and working in court, police stations, client thing about what you do?
premises, public speaking at events and We do unfortunately see a lot more
delivering seminars and training in the individuals being prosecuted personally
boardroom so we can sometimes spend these days and the best calls I make are
4 quite a few days at a time out of the office the ones where I get to ring the client and 5
or on the road. Given the nature of what tell them that the proceedings against
we do, we have to be available for new them are being dropped. We never forget
incidents, so it can mean a bit of that many of our cases arise after
unexpected scheduling at short notice. So someone may have died or been seriously
to get a day or two to catch up on injured but it is nice to be able to tell
paperwork and to check up on progress companies or Directors personally that the
with others in the region (we have five case has reached an end and they can
working out of the Midlands) is great. We begin to move back to normality. On a
do like to be agile and allow our lawyers personal level to get on with your team
flexibility as there are a lot of tasks that and really like them, and working alongside
can’t be scheduled at rigidly fixed times. them, is another really enjoyable and
Our IT and working electronically does important part of why I have been doing
permit much of our work to be completed this now for over 25 years!
from out of the office and we are all really
keen to help everyone strike a bit of a
balance.
There are a number of designs in the bespoke to the individual, with the length they will cost up, take measurements and a
market place at the moment, all of being such that it would match where the cast, and send that off to the US for the
which will have pros and cons for a tip of the original finger would be. The device to be produced. It is a bespoke
particular user: product itself has a three year life cycle. It is device and is usually turned around in
resistant to all chemicals and water and it about eight weeks. Replacement parts,
Hand and Finger
can be cleaned without any specialist should they be needed, can then be
M-finger
liberatingtech.com/products/hands/M-Fingers
equipment. It is heat resistant and can created from that original cast, to save
_-_Partial_M-Fingers_for_Partial_Hands.asp realistically be used in any environment. repeat casts being taken.
X-finger MCP Driver Outcome measures are critical in analysing
Prosthetics -
x-finger.com/x-finger-models.html
what prosthetic intervention is available.
This is where the amputation is just above
Point Designs The prosthetist/occupational therapist will
pointdesignsllc.com the MCP joint (the knuckle nearest the
look at what stumps are left and what
hand), where there is some residual stump
movement/function remains. What can
remaining. The movement is amplified
the patient do and what might they be able
through the mechanics of the prosthetic
to do with a suitable prosthetic. The
finger and once again the ratio of
specialists will need to look at the
from Form to Function
movement is measured and bespoke to
A new product to the UK comes in the appropriate goals to enable the patient to
the individual. It is a full length finger
form of bespoke made, active prosthetics optimise their own outcome?
prosthetic which is attached over the
from Naked Prosthetics - https://www.
stump, almost like fitting into a glove, and Costs
npdevices.com/. The devices can be
is connected to a support across the back
exclusively obtained in the UK via PACE
of the hand. The support plate is secured
Rehabilitation. All of the devices are
Even when we take every precaution to ensure our in place with a simple Velcro design.
custom made. There is a fixed ratio of
workers are safe when doing their job and receive all Weight through the digits is distributed
movements on the prosthetic between
the correct training and follow the right procedures, what is left of the finger(s)/thumb and
across the back of the hand evenly. Single PIP with one year warranty
Generally speaking, it’s about one third
life-changing accidents can still happen. A slip or trip
with a sharp knife, a distraction whilst slicing meat, or
what is in the prosthetic. It is developed for
weaker than a normal hand but is still more £5,500
strength where it is needed for
carelessness in the food packaging line could all lead than strong enough and functional
functionality and to create digits that move
to irreparable damage or loss of digits. enough for most activities of daily living.
naturally through a wide range of 4 MCP fingers and a thumb driver
The hand is often taken for granted, but when we look movement. It’s best considered as a This product comes with a five year life with 5 year warranty is around
6 7
closely at the intricacies of finger movements, fine functional tool rather than a cosmetic
device. The appearance will not be for
cycle. All items, including components and
individual fingers, are modular by design.
£31,000
motor control and how everything works in unison, it
is easy to appreciate just how complex hand and everyone, but experience has shown that Should any part break, it can easily be
finger movements are. A 40% impairment of the attitudes towards appearance have replaced by the patient themselves.
thumb equates to 16% impairment of the hand. This changed. Function is being preferred by Maintenance is very straightforward; the
equates to 14% impairment of the upper extremity some, over cosmetic appearance. joint component is kept tight with a small
which is 8% of the whole person - all from just a 40% Allen key and cleaned in the usual way.
The range of movement does not extend Continual maintenance costs are likely to
disability to the thumb. More digit injuries increase Failures are rare, but replacement parts
from a completely open palm to a be approximately £300 per year for each
the level of disability to the hand, the upper extremity can be shipped quickly.
completely closed fist. This would weaken device, for items such as fingertip pads,
and the person as a whole. the structural integrity of the device and so replacement screws, Velcro straps etc.
Thumb driver
Claims for such injuries tend to arise from industrial the device extends from being able to Of course, we will get a better feel for this
This works in a very similar way to the MCP,
accidents where individuals rely on their hands to make a large “C” with the hand to being with time.
but drives off two joints. There is
complete most, if not all, tasks at work. Taking that able to hold tightly around the width of a
a function to allow bend and rotation Naked Prosthetics are establishing a
away from someone has a profound psychological hammer’s handle. The shorter that range
to give a much more natural feel to formal UK distributor, which is likely to be
effect and cosmetic prosthetics just aren’t good of movement, the greater the strength and
the prosthetic. It can follow the multi-axial announced shortly. The UK company are
enough to return any function. rigidity there is in the product. On a day to
movement of the thumb and an established distributor of prosthetics in
day basis, most of us do not need a
In recent years there has been a small explosion in it can create opposition to the fingers, the UK. This will add support within the
completely open palm, or a completely
devices, both active and passive. Passive devices are to help with increasing grip strength. UK, allowing for technical assistance,
closed fist, unless of course you want to
useful, but not where you want to be able to find There is even the ability to tighten or after sales support and availability of
slap or punch someone!
practical solutions to problems and return individuals loosen a small screw at the fingertip to fine replacement items at the time of
to a state where their bilateral hand dexterity is There are three products to the NP range tune the tip of the thumb, to grip at continual maintenance.
functional at work and in daily life. and the choice depends on where the different dexterities.
At the time of going to print, the first UK
amputation is.
PACE are currently the only provider of fitting/supply of a Naked Prosthetics
these devices in the UK. Should a patient device had just happened at the PACE
PIP driver
be referred, full assessment of functional facility in Bredbury, Stockport. We
This is used where the patient is
impairment is measured by specialist understand it was a very successful and
amputated above the PIP joint (the second
prosthetists and occupational therapists, emotional fitting!
knuckle down on each finger). It is
looking at grasp/grip patterns and what
essentially a finger-tip extension. Think of it
can and cannot be done without a device.
as a more dextrous and natural thimble on
If the digits are viable, then they look at
the end of a stump, as it were. It is
what function can be gained by adding the Stuart Giddings
comfortable, lightweight, very natural to Partner
“dummy” prosthetic. If they can proceed,
use and intuitive. The ratio of movement is E: sgiddings@keoghs.co.uk
Is a warning sign required? ensuring the difference in levels had been
appropriately identified (together with the
The first step in determining the effect a signage); that there was no reasonable
warning sign has on public liability claims foreseeability of harm to visitors. There
is to determine whether a warning sign is was no further recommendation by the
required at all. If a warning sign is not court, despite the claimant suggesting the
required, then its presence (or absence) step should have been highlighted with
does not affect liability. Whether or not a black and yellow hazard tape. It was found
warning sign is required is governed by a that the claimant would not have seen it in
legal principle called ‘negligence’. It was any event, given the lack of concentration
established quite early on in this case that towards the warning signs themselves.
the warning sign(s) were required and
quite rightly the defendent had already
Mind
exercised that duty by placing a number
Is there any expectation
of signs in the area on approach to the on the visitor?
toilet, including the door itself. The Well, yes, in this case there was. The
effectiveness of those signs were claimant made comments regarding the
questioned by the claimant. It was alleged direction he was looking when he
that the defendent failed to adequately put approached the door/step, and also
Your
the claimant on notice of the step by appeared confused by his surroundings
placing the sign on a wall which could not after failing to pay attention to the area.
be clearly read or seen. The claimant said he was looking straight
ahead when he fell off the step rather than
Is a warning sign enough looking down. This was despite the main
to discharge the sign reading ‘Mind Your Step’ with an
arrow pointing to the step. This was
Occupier’s Liability? painted on a white wall in black paint, next
Step
Occupiers can discharge their common to the door leading to the facilities. As a
duty of care by properly warning visitors of further precaution there was an additional
potential dangers. The court will generally sign painted on the leading door directly
assess whether it was reasonable in the as this was opened; it really was
8 circumstances to provide a warning and impossible to miss these! The risk 9
whether the warning enabled the visitor to assessment was clear – a hazard had been
be safe. The regulations simply state that correctly identified and appropriate
the occupier has to do what is reasonable measures were taken to make visitors
and practicable to warn visitors that there aware of it.
is a hazard and quite often a sign isn’t
We’re all aware of the duty imposed on our clients under the Occupier’s Liability Act 1957 enough. In this particular case the court The ultimate importance of displaying
to take such care to see that a visitor to their premises will be reasonably safe using the was satisfied that the warning signage was warning signs of any impending risk or
premises for the purpose in which they are invited or permitted to be there. more than adequate. The defendant had hazard is to prevent injury and ensure that
properly discharged their common duty of staff and visitors are well aware of the
This duty extends to making sure the premises is safe from slip, trip and falling hazards.
care by providing warning signs in multiple possible dangers ahead in certain situations
This could include a change in level or flooring which could become slippery when wet, or
locations on approach to the toilet. The and environments. Signage is an important
by its very nature present a trip hazard.
court found that the claimant was not part of keeping visitors reasonably safe but
What constitutes making visitors aware? It is relatively common for visitors to be unaware paying attention to his surroundings and it should never be assumed by an occupier
of the potential risks they face when visiting a new premises. Our clients have a simply didn’t see them. that it is enough to discharge their liability.
responsibility to eliminate or, at the very least, minimise the number of hazards. Recently, I Risk assessments should be thorough and
clear, identifying hazards and take
successfully defended such a matter. There was nothing unusual about this case. In fact it
was a standard fall down a single step; claims we see pursued by claimants all the time. He
Assessing the risk. precautionary measures to reduce any risk.
had come onto the premises as a lawful visitor when he needed to use the toilet facilities. We know risk assessments are an
He made his way to the toilet and upon doing so, he opened the door to the toilets and fell important part of any business and in
down a step, sustaining a number of soft tissue type injuries. It was his pleaded case that cases like this they can be make or break.
he was unaware of the impending step due to lack of adequate or effective warning of the Counsel for the claimant strongly argued
presence of the difference in levels. He alleged under the Occupiers Liability Act 1957 that that the risk assessment had not been
breach of duty had been broken. adequate and that had a better risk
assessment been carried out, further
precautions would have been put in place.
Stephanie Edwards
Litigation Specialist
The risk assessment had noted that there E: sedwards@keoghs.co.uk
was a change in level going into the toilet,
however there was a clear contrast
between the carpeted step, a wooden
threshold and the white tiles as you
stepped down into the toilet area. The
court therefore determined that the client
had correctly measured the risk by
Food & Drink General Election
Case Success 2019:
How will restrictions on government communication
Purdah and its impact
No man’s land…?
affect whiplash reform? bWill all claims for post-implementation accidents that fall
With the country set to take to the polls for the third time in outside the new portal but fall within “a” SCT limit (whether
under 5 years, the uncertainty surrounding the UK’s the existing limit for minors/protected parties, or new limit
government and its relationship with the EU is set to for vulnerable road users) fall outside either portal?
+ + =
continue for at least the short term.
Vulnerable road users (VRUs)
And with the government (separate in this case to the
bWill claims from VRUs fall into the existing portal, even
Conservative Party) bound by law to restrict its
though such claims will be subject to the new SCT limit?
communication as a result of “Purdah” controls – restrictions
on government announcements of political significance
Ministers, during the Act’s passage through Parliament,
during the pre-election period - this uncertainty is sure to
stated that VRUs will be excluded from the reforms
spread to the progress of whiplash reforms as well.
entirely (i.e. from both the tariff and the SCT limit).
With these types of reform, industry asks for two things:
Early investigation, key document retention and ensuring the area where the accident occurred and other key stability and communication. Unfortunately, it now appears However, the Act only excludes VRUs from the tariff.
10 witness contact information is noted are just some of the documents retained. that whiplash reform will have neither. At a key time in the The exclusion from the SCT limit can only be implemented 11
steps that assist with case defensibility. An open process of whiplash reform implementation, the Ministry of through the Rules, which the MoJ previously stated
Once Keoghs were instructed, steps were taken to
Facebook page is always an added bonus! Justice and its delivery partner the Motor Insurance Bureau would be published in January 2020. There is, therefore,
strengthen the evidence of the key witness. The witness
have both confirmed that purdah means they can’t send out nothing concrete to bind the MoJ to exclude VRUs from
In a recent case success for a major F&B client, we had long left her employment, but efforts were made
communication on the progress of the reforms. a SCT limit increase.
secured a discontinuance shortly before trial on a claim to locate her and encourage her to assist in defending
where the allegations didn’t quite ring true, reducing a this claim. The concern is that we’re at a point now where
At recent industry events, MOJ indicated that the SCT limit
potential reserve of £27,000. communication is vital. It is not simply a question of
Intelligence was carried out and Facebook entries increase would apply to all Road Traffic Accident claims
integrating with the new portal once it is launched. Claims
The claimant made a public liability claim against her captured showing the claimant posing for selfies just except minors and protected parties. Given the silence on
will need to be channelled via the correct route to the
employer, a public house, in respect of an accident that weeks after her accident, when her shoulder injury VRUs, the specific question was asked about whether or
relevant team(s) in order to ensure smooth and effective
was alleged to have occurred the day she was dismissed should have prevented her from doing this. not VRUs would be exempt from the increase. The MOJ
claims handling.
from her employment. She pleaded she had been confirmed that the SCT limit increase would apply to VRUs
In depth enquiries were made to establish the cause of
dismissed for ‘performance issues’. Clarity is also required on which claims will follow which because it would apply to all claimants except minors and
the claimant’s dismissal which had been pleaded as
route, whether claims that fall outside the new portal will fall protected parties.
The accident was said to have occurred when the ‘performance issues’. It was established the dismissal was
into the existing portal - or outside the portals completely -
employer had knowingly left items on the floor, which as a result of allegations of falsifying health and safety
and whether the existing portal will be modified to Clarification is required from the MoJ on this point and we
were a tripping hazard, causing her to be knocked records and making fraudulent petty cash claims.
accommodate them. For example: have emailed them for a response.
unconscious suffering a shoulder and knee injury. It was Various documents evidencing the same were able to
also alleged the light in the area was not working, adding be disclosed to discredit the case, ultimately leading to Minors/protected parties Conclusion
to the danger of the tripping hazard. the discontinuance.
bWill claims from minors and protected parties fall into the Until that clarity is provided, compensators and their
A witness statement and photographs were taken shortly A great result! existing portal, even if they may potentially – on tariff – fall suppliers – and indeed claimant representatives - cannot
after the accident, confirming the light was working 30 below the current SCT limit? undertake the relevant operational planning and structural
minutes prior and there was no evidence of the tripping changes that will be required to put the genuinely injured
hazard alleged. The witness recorded some suspicions The Existing Portal claimant at the heart of the process, whilst ensuring
about the mechanics of the accident and the way in bWill the rules be amended to enable the existing portal to operational efficiency in claims handling.
which the claimant and her sister, who was a witness to accommodate claims that fall within the SCT limit, and That will take time – and unless all sides of the industry
the accident, were acting. This was followed up by a which currently fall outside the portal? or receive the necessary clarifications and certainty
more in-depth investigation by the in-house risk manager
a few months later with official statements, risk
Jenny Woods bWill the existing portal be modified to accommodate immediately then they simply cannot be expected to be
Associate different SCT limits, different bases for quantification ready for an April 2020 deployment.
assessments, photographs containing measurements of E: jennywoods@keoghs.co.uk
of damages or different provisions for recoverability
of legal costs?
Client Risk Workshops - Allergens
A recent client risk workshop, hosted by Willis Towers Watson and Keoghs, brought up some interesting
discussion points with our own Ivor Long speaking at the event.
Corporate Risk Conference
One of the key topics discussed, was five ways to reduce your risk profile and get ahead of the curve Ivor Long The Corporate Risks team held a very including Keoghs Retail Partner Kari Hansen
Partner successful conference on 17 September in and guests Chris Bond from M&S and Karen
E: ilong@keoghs.co.uk London, covering all areas of claims Webber from New Look. Keoghs Partner
defensibility. Partner and Head of Food and and Director of Public and Market Affairs,
Drink, John McKie, gave an overview of Samantha Ramen discussed legal reforms
trends and claims behaviour whilst Food on the horizon whilst Keoghs Associate
and Drink Partner, Ivor Long, along with Amanda Johnston and Jeff Wynne from The
Associate Vickie Forsyth and guest speaker, Building Repair Network rounded things off
1. Prepare for Natasha’s Law now 3. Start asking customers if they Dr Slim Dinsdale, provided an update on with a look at property damage recoveries.
New legislation will require full allergen warnings on all have allergies food illness claims.
Thanks to the speakers for creating a
packaging, including pre-prepared food. Start doing Some leading restaurant chains are doing this already. The event also provided delegates with an fantastic event, along with all our attendees
this now and you’ll future-proof your compliance and It will demonstrate that you’re doing everything you extremely useful panel debate on who ensured there wasn’t a spare seat in
be seen as a trustworthy, responsible food business. can to prevent food allergy incidents. unrepresented claimants, chaired by Keoghs the house.
Casualty Claims Manager, Luci Horton, and
2. Review your ingredients and 4. Show more allergens in
suppliers annually your labelling
It’s a good idea to carry out a full review of ingredients The number of allergens you need to flag is likely to
and suppliers each year. Consider finding alternative increase from the current list of 14 up to 20. Consider
sources if you identify serious risks, or if suppliers can’t providing information on emerging allergens, such as
provide the information you need. pea protein, now.
5. Build awareness and get your
people on board
12 Make allergy awareness as high a priority as fire safety.
13
Get everyone on board including the C-suite. Carry
out scenario testing of an allergy incident – make it
part of your contingency planning and training.
Statistics
b 10 people die from food allergies in
the UK each year
b 200% increase in peanut allergies
in children in the UK, North America
and Australia over the last 10 years
b 1-2% of adults in the UK have
a food allergy
b 5-8% of children in the UK have
a food allergy
About Keoghs
Word Jumbl
u e WIN
Keoghs is a top 50 law firm based in ten locations across the
UK, solely focussed on insurance. Keoghs has provided
With a thorough understanding of insurance claims processes, we defendant legal and claims
offer a cost-effective, flexible and high quality service for handling related services to the
the a-z of insurance; from personal injury claims including motor,
casualty and complex injury to non-injury claims such as policy
insurance industry since
Un-jumble the words or phrases below and send them on an email
1968
advice, recoveries and insurance disputes.
to jmckie@keoghs.co.uk by 30 November 2019 for your chance to Boasting vast experience across a broad and eclectic mix of
win a hamper! industry sectors, local authorities and businesses, we handle
claims ranging from low value to complex on both a delegated
and non-delegated basis.
Questions Our award winning teams include acknowledged experts who
have been involved in some of the most significant developments
1. ETUAQADE EIGASGN 6. SKIR TEEASNSSMS in their respective fields. This enables us to bring a rare depth of
understanding and expertise to every aspect we handle.
2. YASINXAHAPL 7. THSTICPROSE We work in partnership with our clients, helping them to anticipate, We handle general insurance
navigate and adapt to industry change, maximising opportunities claims of all types, from the
3. MIND URYO TSPE 8. RETNNVIMENO
whilst minimising risks. We are forward-thinking and pioneer lowest value disputes
new solutions.
through to the largest
That’s the Keoghs difference. catastrophic losses.
4. RGALELENS 9. DRAHZA
For further information on all of our services please
visit our website,
5. FRMREO 10. ALLYTIIBI
14 keoghs.co.uk
1,700
Keoghs has over 1,700 employees
10
And finally…
We’d like to share a picture of
when Ivor and John spent the
day at the Tennants Wellpark
brewery in Glasgow. We did the
site tour with the Head of
Operational Risk for the group,
including seeing the bottling,
canning and kegging process.
locations in Belfast, Bolton, Bristol,
I’m sure you’ll agree that Ivor Coventry, Glasgow, Newcastle,
looks very dapper in his top-hat! Liverpool, London, Manchester,
and Southampton. Keoghs
provides a national service
across England, Northern Ireland,
Scotland and Wales to clients based
in all areas
Head Office:
2 The Parklands E: info@keoghs.co.uk
Bolton @keoghslaw
BL6 4SE W: keoghs.co.uk
T: 01204 677 000 F: 01204 677 111
Belfast | Bolton | Bristol | Coventry | Glasgow | Newcastle | Liverpool | London | Manchester | Southampton
Check out our other newsletters in the series
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stored in a retrieval system or transmitted in any form or by any means electronic, mechanical photocopying, microfilming, recording, scanning or otherwise for commercial purposes without the written permission of the
copyright holder.
Keoghs LLP is a limited liability partnership registered in England and Wales (registered number OC 321124) which is authorised and regulated by the Solicitors Regulation Authority. A list of the names and our members
is available for inspection at our registered office, 2 The Parklands, Bolton, BL6 4SE. We use the word “partner” to refer to a member of the LLP. Keoghs Scotland LLP, is a limited liability partnership registered in Scotland
(registered number SO305857) which is authorised and regulated by the Law Society of Scotland and trading from its registered office 2 West Regent Street, Glasgow, G2 1RW. A full list of members is open for inspection
at the registered office. Keoghs Scotland LLP utilises the trading name Keoghs under licence from Keoghs LLP. All services in Northern Ireland are delivered under Keoghs Northern Ireland LLP; a limited liability partnership
registered in Northern Ireland (registered number NC001575) which is authorised and regulated by the Law Society of Northern Ireland and trading from its registered office address, Keoghs Northern Ireland LLP,
18-22 Hill Street, Belfast, BT1 2LA. Keoghs Northern Ireland LLP utilises the trading name Keoghs under licence from Keoghs LLP.
© Keoghs LLP. All rights reserved.
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