MOTOR INSURANCE SUMMIT - FEATURING CONNECTED - CONFERENCE - FLEMING. EVENTS
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3 Annual rd Conference Managing claims and cost efficiency under digital disruption Motor Insurance Summit 21 - 22 February 2018 | Le Meridien München Hotel Munich, Munich, Germany www.fleming.events Featuring Connected Insurance
Key Takeaways: Special features: Lowering the costs of claims handling in an era Numerous Expert panel of high- tech cars Effectively and efficiently using a Green Card discussions system to improve claims of trailers and imported cars 2 streams during first day Introducing new products to reflect the evolution of the market towards electric and autonomous Extended networking breaks cars The value of creating separate products for car-shared vehicles and the benefits of using Fast-fire Session telematics in them The impact of car terrorism on insurance Sli.do and interactive polling companies and their clients and how to avoid reputation risk Discuss the question of the customer-related processes and implementation of new distribution channels Why to attend: Correctly motivate and introduce black boxes for • 2 Streams Focused on Implementing the lowest cost while maintaining their precision telematics and changing environment The possibilities of using fleet and corporate big of motor insurance data to better understand retail customers • Maintaining profit and lowering Improving the negative perception of car claims costs insurance companies and improving customer satisfaction • Effectively dealing with cross-border claims • Legal challenges of semi-autonomous driving systems Partners Associate partner: Silver partner:
Our Prestigious speakers Anderas Gruber David Williams Barbara Pepponi Helvetia Austria AXA United Groupama Italy Head of Motor Kingdom Non-Life Director Technical Director Ben Howarth Patricia Seidel Leonhard Grimm Association of Garpedal Munich Re British Insurers Länsförsäkringar Germany Senior Policy Adviser Sweden Treaty Manager Head of Motor Mathias Schubert Bernrd Knof Danijela Ziser Gen Re, Germany Marsh Germany Swiss Re Germany Former Vice President Chief Operating Officer Claims expert, Vice of Underwriting President Roberto Tosi James Tucker Thomas Zuliani Allianz Partners Allianz United Generali Italy Germany Kingdom Head of P&C Product Head of Underwriting Manager, Smart Underwriting & Reinsurance – Automotive Technologies & Development Jonathon Valentine Adriana Gouveia Russell ThingCo Limited Fidelidade Portugal Corbould-Warren United Kingdom Marketing & Clients | Uber Netherlands CTO Innovation & Projects Head of EMEA Insurance Crispin Moger Harald Trautsch Louis Peña Marmalade United Dolphin Austria drive&win Spain Kingdom CEO Managing Director CEO Juergen Palmberger Marc Sordoni Laura Agopyan Vienna Insurance Unipol RE Italy InterEurope Law Group Austria CEO Services Italy Head Of Performance Managing Director Management Motor Luigi Monetta Falk Albes OCTO Telematics Munich Re Germany Senior Telematics Expert Germany Sales Manager Our Chairmen Leonhard Grimm Anderas Gruber Falk Albes Munich Re Germany Helvetia Austria Treaty Manager Head of Motor Munich Re Germany Senior Telematics Expert www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
DAY 1 21st February 2018 Explore the city you are in! You can visit the Viktualienmarkt, a daily food 8:30 Registration market and square with 140 stalls and shops for flowers, exotic fruit, game, poultry, spices, 8:45 Welcome note from Fleming cheese, fish, and more. 8:55 Opening remarks from the Chairman 9:00 Speed networking kick-off ! To boost networking and interactivity right from the beginning, we will start the conference with a small networking exercise. Don’t forget to bring your business cards and may the best man win! 9:15 OPENING PANEL DISCUSSION: Impact of Terrorism on Motor Insurance In this panel discussion we will start with a presentation from Mrs. Garpedal who was professionally and personally involved in a terrorism attack • Who is responsible for claims handling? • Avoiding and minimizing potential financial and reputation risks • How to prepare a legal framework to protect car owners and victims of attacks Patricia Seidel Garpedal, Länsförsäkringar Sweden, Head of Motor Anderas Gruber, Helvetia Austria, Head of Motor 10:15 Connecting the Insurance and Consumer Ecosystems to accelerate innovation • 15 years of valuable experience within the Insurance Telematics Industry • Building a sustainable business model which brings immediate benefit to all stakeholders in the value-chain • „Data" and „IoT“ - the essence of Octo´s Next Generation Platform to answer fundamental questions Insurers have • Accelerate innovation through transformation: many use cases, multiple sensors, one platform. • How to make Insure-Tech “Smarter” with a Tag. Luigi Monetta, OCTO Telematics Germany, Sales Manager 10:45 Networking coffee break www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
DAY 1 21st February 2018 Changing environment of motor insurance Telematics business cases 11:30 Introducing new products focused on new 11:30 Applying telematics product offerings car categories within the current insurance program • How to introduce your new products focused • An effective way of integrating telematics on electric and autonomous cars to your offerings customers • Reviewing existing policies to determine • Exploring technical areas of these new car the up-sell categories to offer better coverage and Adriana Gouveia, Fidelidade Portugal, customer satisfaction Marketing & Clients | Innovation & Projects • Experimenting in pricing and product introduction for this small market to better 12:00 Big Debate: Breaking down the understand other products • Are shared vehicles and other shared platforms customer-based insurance programs also worth special coverage plans? • Exploring the customer needs within the business development Bernrd Knof, Marsh Germany, Chief Operating • How to lead Usage-Based Insurance (UBI) Officer to success • Comparing different approaches to the 12:00 Big Debate: Effectively combating claims Pay-As-You-Drive (PAYD) program inflation Jonathon Valentine, ThingCo Limited United • Maintaining profit while being affected by the Kingdom, CTO internal situation of a country Ben Howarth, Association of British Insurers, • Correctly identifying possible influences and Senior Policy Adviser adapting your product strategy accordingly Marc Sordoni, Unipol RE Italy, CEO • What are the new approaches to identify fraudulent claims? 12:45 Using Smart Contracts & Cryptocurrency Danijela Ziser, Swiss Re Germany, Claims in Insurance Telematics Applications expert, Vice President • How to build an ecosystem that really engages David Williams, AXA United Kingdom, Technical customers Director • How to build user stories that include monetary- like transactions using blockchain technology 12:45 Fast Fire Session • How to create a constantly varying, valuable, • During this quick session our speakers and highly engaging customer experience nominated by you will be answering all of your Harald Trautsch, Dolphin Austria, CEO questions allowed to answer only Yes or No 13:00 LUNCH 14:00 Innovating the business of motor 14:00 Holistic approach in Generali Group for insurance connected products development • Introducing data & big data into your company • What is a connected experience in insurance? • How to use big data right and penetrate the • Analytics as enabler for each step of connected market properly product development • Automation and connecting everything • Key learnings • Penetrating the market of new technologies Thomas Zuliani, Generali Italy, Head of P&C Russell Corbould-Warren, Uber Netherlands, Product Underwriting & Development Head of EMEA Insurance www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
DAY 1 21st February 2018 Changing environment of motor insurance Telematics business cases 14:30 Regulatory changes in the UK and their 14:30 Roundtable discussion: impact on Europe as a whole Breaking the conservative way of knowing • What are the best and worst case scenarios of the customer Brexit for customers in mainland Europe? QUESTION A: Who is the right target group for • How to deal with the impact of the price spike telematics? for imported cars and its impact on business QUESTION B: What mistakes need to be avoided • Coping with the surrounding regulatory when approaching new customer? environment with local legislation QUESTION C: How to build loyal bond with customer of telematics? Ben Howarth, Association of British Insurers, Senior Policy Adviser 15:00 Networking Coffee Break 15:45 Legislation & influence of semi-automated 15:45 Moving from Telematics to Smart Home vehicles • What technology and proposition knowledge • Who will be liable in the case of an accident? can be transferred? • Moving towards claims management for • What are the different technical solution automated cars while not harming customer options? experience • What are the challenges and how should we • How are regulations addressing these innovate? questions? • What are the security risks? Mathias Schubert, Gen Re Germany, Former James Tucker, Allianz United Kingdom, Vice President of Underwriting Manager, Smart Technologies 16:15 Combating the trend of technology driven 16:15 Digitization of your interaction with rising claims costs clients • The impact of high premiums on the market and • Using and creating the right platforms to coping with them communicate with your clients • Maintaining profit in a time where all claims are • What to watch out for when creating your considered high-tech mobile app environment • Creating a profitable and affordable repair • Insurance services for clients in the digital era network Barbara Pepponi, Groupama Italy, Non-Life • How to challenge OEMs’ procedures for Director lowering cost and better customer experience David Williams, AXA United Kingdom, Technical Director www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
DAY 1 21st February 2018 Changing environment of motor insurance Telematics business cases 16:45 Global OEM Products and their 16:45 Marketing to Generation Z implementation • The importance in championing young people • Global, Regional vs Local Products • Tackling the barriers to reach and engage with • External challenges e.g. Client/Consumer, OEM Generation Z • External challenges e.g. Legal, Regulator related • How to remain agile in an ever-changing industry Roberto Tosi, Allianz Automotive Germany, Head of Underwriting & Reinsurance Crispin Moger, Marmalade, United Kingdom CEO 17:15 Closing remarks from the chair 17:25 All participants are invited for a cocktail reception application Ask questions Vote in polls Use sli.do live See the up–to–date agenda application for Q&A, View slides in real time Polls and Slides and download them Discuss topics via at our events the interactive wall Network with other delegates on-line
DAY 2 22nd February 2018 8:30 Registration and morning coffee 8:50 Opening remarks from the chairman 9:00 Morning Discussion: Traditional vs. Telematics • How to bring a customer mindset into the new era of telematics • Analyzing the scope of opportunity for insurers with telematics in Europe over the next decade • Analyzing the success stories from the UK, Italy and beyond • Understanding how to push forward the value • Overcoming the limitations of telematics Jonathon Valentine, ThingCo Limited United Kingdom, CTO Barbara Pepponi, Groupama Italy, Non-Life Director Marc Sordoni, Unipol RE Italy, CEO 9:45 Cross Border Claims in Italy: Cost Reduction through Operational Excellence and integrated Cooperation • Reducing indemnities in Mass Claims and High Value Bodily Injury Claims • Combatting Fraud: managing big data and driving investigation result as a key for success • The impact of Legal Professionalism, operational Excellence and IT • Integrated Cooperation between Claims Specialists in Italy and Foreign Motor Insurers Laura Agopyan, InterEurope Law Services Italy, Managing Director 10:15 Morning coffee break www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
DAY 2 22nd February 2018 11:00 Innovating telematics by introducing P2P 13:45 Raffle time! approach Leave us a feedback and win a prize! • What drive&win is all about and why its different • Whats behind the scenes of drive&win 14:00 Sum-up Hackaton • The 7 key take-aways from 20 years in the sector Small groups brainstorm on specific topics, ideas, • drive&wins hurdles to success outcomes and thoughts. Each table will nominate Luis Peña, drive&win Spain, Managing Director a leader to summarize the findings and key takeaways of the conference. 11:30 Technology of Black Boxes create “real” value? 14:30 Closing remarks form the Chairman • The application of this technology is enabling and farewell coffee a better assessment of damages, reducing on compromise, introducing new scientific evidence to mitigate for example whiplash claims, as well as reducing fraud. In brief, I would like to thank everyone who we are working on Claims know-how asymmetry. has helped with the research and • Reconstruction claims algorithm leads to organization of this event - especially the a significant reduction in Loss Ratio. expert advisers and speakers - for their • GDPR and data quality are strategic issues for commitment, time and support. the future of the insurance sector. Boris Stankovič, Conference • Self-driven car are arriving and may represent Producer a true challenge for the insurance market. T:+421 257 272 181 A Clear and deep revision of our most important E:boris.stankovic@fleming.events product MTPL. Marc Sordoni, Unipol RE Italy, CEO 12:00 Telematics from a reinsurance perspective: How Munich Re adds value to its clients Leonhard Grimm, Munich Re Germany, Treaty Manager Falk Albes, Munich Re Germany, Senior Telematics Expert 12:30 Feedback session During this session we will have 10 minutes to leave us a feedback. After lunch we will be choosing from feedbacks winner for very interesting prize! 12:45 LUNCH www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
Our Speakers: Danijela Ziser David Williams AXA United Kingdom Swiss Re Germany Technical Director Claims expert, Vice President David has over 30 years’ experience in General Insurance, roles Danijela Ziser joined Swiss Re in 1994 (former Bavarian Re). She including Chief Commercial Underwriter at one of AXA’s largest is a Claims Expert, responsible For the Claims Management in branches, Reinsurance Manager, Casualty Insurance Manager, Central and Eastern Europe, including Russia & CIS and the former before moving to claims in 2003. After leading AXA’s Personal Yugoslavian countries. & Commercial Claims Teams, David returned to Underwriting as Previously, she was responsible for The Claims Management in Managing Director, Underwriting, and now has a broader role Italy, Austria, Portugal and Switzerland. reporting in to CEO Brendan McCafferty, as part of the newly recombined AXA general insurance businesses in the UK Danijela has a degree in Business Administration in Insurance and is a Fellow of the Chartered Insurance InIn 2014 she was He was heavily involved in the government and ABI responses to appointed Head of Product and helped to develop and launch the ‘Liability Crisis’ way back just after the Access to Justice Act, new automobile, life and health products. During 2016 she led the and continues his lobbying work as the insurance industry looks to creation of the Innovation area and has since been responsible for remove unnecessary costs and delay from the current adversarial its development. compensation process. He is an outspoken critic of Claims Farming, Credit Hire, High Legal Costs and exaggerated Whiplash She is passionate about digital, technology and user experience Claims. that directly or indirectly impacts the Financial business. As well as operating at an Executive level within AXA Insurance, David is a Non Executive Director of AXA Assistance UK, Vice President of the CII and Chair of the CII Underwriting Faculty. He is Chair of the recently formed Autonomous Driving Insurance Harald Trautsch Group and RISCAuthority, was previously a member of the Dolphin Austria National Stakeholder Council for the Governments ‘Workplace CEO Health Connect’ initiative during its currency, and was a Director of Harald is a serial entrepreneur, innovator, marketer, and Thatcham, the Insurance Industry Motor Vehicle Research Institute a passionate electronic engineer, with a strong focus on human- for four years. centered design and business modeling. He holds a Master's He is a member of various AXA Group Boards and has represented degree in Organizational Development, received a dual MBA from the UK on Asbestos, Health, Pollution and Fraud issues. He speaks the University of Minnesota - where he is a Carlson Scholar - and regularly at conferences and other events in the UK and Europe on the Vienna University of Economics and Business, with honors, and a variety of subjects including most recently, improving customer is an alumnus from Stanford University’sd.school. service, flooding, climate change, Big Data & Driverless cars Since his first startup at the age of 21, Harald has started several David has also appeared on BBC Breakfast TV, Sky, Channel 4 successful ventures. With Dolphin Technologies (Vienna, Austria), and BBC News, as well as Radio 4’s ‘Today’ Programme, being now market leader for insurance telematics in the German speaking interviewed on topics varying from Compensation Culture to market, he invented a telematic control system for parking heaters Business Crime. in passenger cars, and kick-started insurance telematics in Central Europe. In 2007 he co-founded Blue Monkeys (Vienna, Austria), a David originally hails from Bristol (explaining his passion for Bristol software and app development company, and in 2012 he started Rovers!) but now lives in Suffolk with his wife Catherine and two everbill, Inc. in Mountain View (CA), a venture capital backed young sons Evan & Ryan. SAP-like product for startups and SMBs as software as a service application. From 2007 to 2012 he was Chief Marketing Officer with Octo Telematics, and has also been a delegate for the Austrian Federal Ben Howarth Ministry of Transport, Innovation and Technology regarding Association of British Insurers eCall, the prospective automatic crash notification infrastructure Senior Policy Adviser for cars. He led the national eCall platform at the Austrian level, contributed to the European platform in Brussels, and published Ben is Policy Adviser on the ABI’s Motor and Liability team. He several research papers. has responsibility for managing and developing ABI's policy positions on a range of motor and liability issues including: road Harald has been a visiting lecturer at a number of universities and is safety, especially for young drivers; driverless cars; telematics; currently teaching Marketing & Sales and Entrepreneurship at the and managing the ABI's strategic relationship with vehicle Austrian University for Applied Sciences. From 2007 to 2011 he has manufacturers. been responsible for the content and presentation of the largest IT road-show in Austria, supporting thousands of entrepreneurs in Before joining the ABI in 2015 he spent three years working for a applying new tools and technologies. He has also been a recurring public affairs consultancy as research manager, and previously keynote speaker at many international industry conferences. spent more than four years at DeHavilland, where he was a Parliamentary Analyst and then Operations Manager. Beside other awards Harald was elected 2nd place “Austrian Entrepreneur of the Year” in 2003, received “Best Start-Up” at the He joined DeHavilland after completing an internship in the office AT Kearney “Best Innovator” awards in 2007, and the Austrian State of Labour MP Fiona Mactaggart. Award for Multimedia & eBusiness in 2009. In 2013 he won the He has a BA in History and Politics and an MRes in Economic and US-A Biz Award from the Austrian Chamber of Commerce. Social History, both from the University of Exeter. www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
Crispin Moger Barbara Pepponi Marmalade United Kingdom Groupama Italy CEO Non-Life Director Crispin has spent over 20 years working in various management roles Barbara is Non Life Director of Groupama Assicurazioni in Italy. within the motor and insurance industry. As Managing Director of During the last 3 years she has managed the development of the Marmalade, Crispin has made significant contributions to the company motor telematics portfolio in Groupama Assicurazioni , and related with gross profits now exceeding £3 million in two years, from processes and services. £500,000 achieved in the first year of trading. In 2010 Marmalade was Before taking the responsibility of Non Life Direction , she also listed as one of Start Up Magazine’s top 100 companies. was Actuarial Director with the responsbility of managing the Immediately prior to joining Marmalade, Crispin worked as Sales implementation of Solvency II within Groupama Assicurazioni. Manager for Cars From Europe, helping the company increase Prior to this, she worked as Audit and Risk Director. turnover from £280,000 to £560,00 in six months. He had a number of responsibilities including managing corporate accounts Qualified Actuary, Barbara started her career with Tillinghast and development as well as working with manufacturers to secure where she worked, in Italy, Spain and UK as non-life consultant for competitive terms and efficient service throughout the company 7 years, and then joined the Royal Insurance group as a member of as a whole. the team that launched the Motor direct operation in Italy. Crispin is an Honours graduate in History from London Metropolitan University and is a Member of Parliamentary Advisory Council for Transport Safety. He was also the recipient of the BT Business Entrepreneur of the Year 2008. Crispin is a trained LTA Tennis Juergen Palmberger coach and enjoys swimming and travelling. Vienna Insurance Group Austria Head Of Performance Management Motor Jürgen is Head of the Motor Insurance department at VIG. He is Laura Agopyan responsible for the Performance Management and Tracking of InterEurope Law Services Italy all VIG companies on a range of Underwriting- and Claims topics Managing Director including also future topics like in-vehicle data and Telematics. Since January 2014: Managing Director of the Italian branch of Before joining VIG group in February, 2017 he spent 14 years InterEurope AG European Law Service. working for LeasePlan as the Head of Insurance Management where he built up the department and introduced a new software Professional background: Attorney at-law with extensive for accident and claims management. experience in litigation and in corporate, commercial and insurance law, with a particular emphasis on information technologies law, tort and product liability for prominent international law firms in Milan (Italy: Rucellai & Raffaelli Law Firm, Ceriani e Assocati Law Firm, Grippo Simmons & Simmons) before establishing her own Roberto Tosi law firm Studio Legale Laura Agopyan in Milan. Vast experience Allianz Partners Germany as legal counsel for Italian and foreign companies operating in Head of Underwriting & Reinsurance – Automotive international markets as well as for foreign Law Firms whose clients Experienced Executive / Expert with a track record of success in operate in Italy. the property/casualty direct and re-insurance industry. Legal counsel of the association Federsicurezza (Rome) for Over 20 years’ experience, with most in underwriting casualty Information Technology law and compliance privacy. products (Direct Insurer, Direct Broker and Reinsurer) Speaker at international conferences and seminars focusing on Combined with experiences in Sales, Key Account Management, tort law, international contracts and technological issues. “New” Product development (Europe, APAC), various Group IT and Education: graduated in law at the University of Milan, Italy and Tool Projects and Risk Management admitted to the Milan bar. Broad product line and geographic experiences (EMEA, Asia and Americas) including working in APAC. Luigi Monetta Segments: Private, Retail, Commercial, Industrial, B2B2C, B2B OCTO Telematics Germany Sales Manager Luigi Monetta is Germany Sales Manager at Octo Germany Falk Albes GmbH. After completing his studies at the University of Interpreters Munich Re Germany in Naples, Mr. Monetta joined Octo Telematics in 2007. There he contributed to the development of the first telematic projects Senior Telematics Expert in the Italian environment. Later, as Area Manager, he assumed Spearheaded telematics product development for leading UK responsibility for the foreign market. Mr. Monetta is since 2013 insurer in charge of sales for the German branch of the company and is responsible for the regions Central and Northern Europe. Lead telematics development and implementation initiatives 10+ years experience in motor insurance Before joining Munich Re, Falk built his expertise in the UK, James Tucker managing telematics projects for Direct Line Group in London. Allianz United Kingdom Falk holds a degree in business studies from Bremen University. Manager, Smart Technologies James has worked in many fields of technology both inside and outside the insurance sector, including telematics, IoT, and cyber risks and autonomous vehicles. He is currently Manager, Smart Technologies for Allianz UK working to ensure the company is well positioned to exploit new opportunities in a world of accelerating technological change. www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
Leonhard Grimm Adriana Gouveia Munich Re Germany Fidelidade Portugal Treaty Manager Marketing & Clients | Innovation & Projects Project manager for multiple telematics projects in EU countries Adriana Gouveia holds a degree in Communication Sciences and a Masters in Information Management: Marketing Intelligence from Wide range of experience with motor insurance in EU and US markets Universidade Nova de Lisboa. 15+ years experience in global casualty treaty reinsurance She began her career in the insurance sector in 2010 at Fidelidade Before joining Munich Re, Leo worked in the federal parliament of Seguros. In the Marketing Department she worked in different Germany and served as legal advisor. areas such as Digital, Product and Innovation. While working in the Digital area she contributed to the development of new online Leo is a certified attorney with law degrees from the Universities of channels, such as websites, customer login and mobile platforms. Munich and Berlin. In 2014 she was appointed Head of Product and helped to develop and launch new automobile, life and health products. During 2016 she led the creation of the Innovation area and has since been Jonathon Valentine responsible for its development. ThingCo Limited United Kingdom She is passionate about digital, technology and user experience CTO that directly or indirectly impacts the Financial business. Jonathon Valentine is Chief Technology Officer at ThingCo, a new insurtech focussing on developing the next generation telematics, to offer a customer centric solution, build with a telematics focussed FNOL eco system. Luis Peña Previously Jonathon was a founding member and Head of drive&win Spain Innovation at Insure the Box, the UK’s first telematics only car Managing Director insurance offering. They sold over 800,000 policies, and during Managing Director Drive & Win: Joined from MAPFRE (20 years his time there, was POST magazine’s Rising Star as well as winning experience) where he was Director of their Centre of Excellence multiple industry awards for CARBS, the world’s first telematics for Usage Based Insurance (UBI) and Instrumental in the launch fraud detection platform stitute. and development of YCAR (YCAR, MAPFRE’s Telematics motor She is member of the Examination Committee of the IHK and DIHK insurance product 1). Previous roles: Director of Strategic Planning for reinsurance topics. & Innovation and Secretary of the Directive Commission and Head of the Underwriting Department of MARES (MARES, MAPFRE Currently, she is completing the Executive Master in Insurance in AUTOMÓVILES RIESGOS ESPECIALES2) Munich. 1 In November 2007 MAPFRE launched a Telematics pilot test addressing 10.000 young drivers aged 18 to 30. The project was considered a success because less than one year from the initial Mathias Schubert launch, 10.000 new telematics policy-holders had enrolled. The Gen Re, Germany initial results were so positive that the project became a product Former Vice President of Underwriting named YCAR. Mathias is an attorney-at-law and has been working in casualty In July 2008 YCAR was awarded the first ICEA-ACCENTURE reinsurance for the last 30 years, in Europe and also the United States. Innovation Award for best innovative product in insurance. This product eventually reached the 82.000 policyholder mark(50M€ Currently, he is still working within Gen Re’s Continental European approx) with a proven 66% loss ratio by January 2011. It has been portfolio reinsurance network with a focus on complex accounts. one of the most successful telematics projects within Europe. Also, he regularly publishes contributions about legal and insurance 2 As a reaction to the launch of Direct Line in Spain, MAPFRE issues. launched MARES in 1996 as an experiment with young drivers aged 18 to 25 to test direct underwriting and a new highly personalized “Tillinghast” rating system. Russell Corbould-Warren It was a big success and made a 10M€ technical profit at the end Uber Netherlands of 2002, leading MAPFRE to reintroduce it to the main core of the business. Head of EMEA Insurance After 17 years experience in technical and senior leadership roles with Allianz, Europ Assistance and Zurich, Russell is now leading Uber’s work to transform insurance protections to benefit the millions of customers who use the Uber platform in Europe, the Middle East and Africa each day. Russell has wide personal experience from within the insurance profession of the structural challenges to innovation faced by the industry (most recently as Commercial Underwriting Director for Zurich Municipal, Head of Technical Underwriting for Zurich’s UK General Insurance business and Head of Underwriting Transformation) and has spent the past 6 years innovating “from the inside”. Now with Uber at the cutting edge of the Future of Work and the Gig- economy he is building new strategic partnerships with established Global Insurers and FinTech startups who can match the pace and scale of Uber to design new insurance protections that leverage the best mobile technologies and bring much needed innovations in insurance protections across across EMEA Russell is an Honors graduate from the Durban University of Technology and a member of the UK Chartered Insurance Institute. www.fleming.events tel.: + 421 257 272 232 email: monica.jones@fleming.events
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Motor Insurance Summit 21 - 22 February 2018 | Munich, Germany Sales Contract Code: BA FC 299_M Please complete this form and send it back to: Payment Method Phone: + 421 2 57 272 232 Please debit my E-mail to:monica.jones@fleming.events Visa Eurocard / Mastercard Amex Diners club or FAX: + 421 255 644 490 Card Billing Address: Client Identification Details Street: (Please complete form IN CAPITAL LETTERS for each client) Ms Mrs Mr Surname: City: Post/Zip Code Name: Card Holder´s Name: Job Title: Card Holder´s Signature: Email: Card Number: Ms Mrs Mr Surname: Name: Visa CVC Number or Eurocard/Mastercard CVV Number or Amex DBC 3 or 4 digit code on the back or front of the card Job Title: Valid from Expiry Date Email: Ms Mrs Mr Surname: I agree to Fleming Events, s.r.o. debiting my card. 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I hereby declare Fleming Events, s.r.o. will adhere to this sales contract & terms & conditions Under European Union and German tax regulations delegates are required to pay VAT in any conference taking place in Germany. Delegates may be entitled to reclaim this cost. Eduard Vacula, Director Terms and Conditions: 1. PAYMENT TERMS. Fleming Events, s.r.o. (hereinafter as “FE”) requires the full payment of the invoiced amount within 7 working days 5. CANCELLATION OF THE EVENT. In case FE cancels the event, FE may offer the client a full credit up to the amount actually paid by the from the issue date of the invoice. FE reserves the right to refuse entry to any client who does not pay the invoice in full and on time. client to FE. This credit shall be valid for up to one year from the issue date of the invoice to attend any of FE’s events. 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Client’s failure to attend the event does not cancel, damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively decrease or in any matter waives the client’s obligation to fully pay the fee invoiced to the client by FE. “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of negligence, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of FE employees, agents, contractors, 4. CANCELLATION BY FE. While every reasonable effort is made to adhere to the advertised program, circumstances out of the control of and attendees; provided, however, that nothing in this indemnification shall require you to indemnify FE Indemnified parties for that FE can arise, which may cause changes in the program, including but not limited to changes in the content, date(s), location or venue, portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the FE parties. or special features of the planned event. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third party suppliers to timely deliver, and 9. OTHER CURRENCIES. In case that client requests payment in other than FE’s official currency (EUR), FE reserves the right to apply 8% failure to register the minimum targeted amount of attendees for a given event. FE reserves the right to change the content, date(s), currency risk surcharge to the actual exchange rate. location or venue and/or special features of an event, to merge the event with another event, or to postpone it or cancel it entirely as 10. OTHER CONDITIONS. Any terms or conditions contained in the client’s acceptance which contradict or are different from the terms appropriate under the circumstances. Client agrees that FE shall not be liable for any cost, damage or expense which may be incurred by and conditions of this registration document shall not become part of the contract unless individually negotiated with FE and expressly client as a consequence of the event being changed, merged with another event, postponed or cancelled and client agrees to hold FE accepted by FE. harmless and to indemnify FE for any liability caused by any such changes, mergers, postponements or cancellations to the Client.
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