PW ASIA FUEL RETAIL CONFERENCE 2019 - Focus Philippines Society Petroliere Rwanda World of Convenience at the Service Station - Petrol World
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WWW. PETROLWORLD .COM Issue 2 2019 PW ASIA FUEL RETAIL CONFERENCE 2019 Focus Philippines Society Petroliere Rwanda World of Convenience at the Service Station INFORMING AND SERVING THE FUEL INDUSTRY GLOBALLY
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2 + CONTENTS 06 FOCUS SECTION 1: FEATURES PHILIPPINES 04 WORLD VIEW Key stories from around the world 06 FOCUS PHILIPPINES SECTION 2: PW ASIA FUEL RETAIL CONFERENCE 2019 09 EVENT CATALOGUE SECTION 3: NEWS OIL COMPANY AND RETAIL BRAND NEWS 26 ALTERNATIVE FUELS 27 ASIA 09 PW ASIA FUEL RETAIL 30 AFRICA CONFERENCE 2019 33 MIDDLE EAST 34 EUROPE 37 NORTH AMERICA 39 LATIN AMERICA SECTION 4: WORLD OF CONVENIENCE AT THE SERVICE STATION 41 WORLD OF CONVENIENCE AT THE SERVICE STATION 42 CONVENIENCE NEWS FROM AROUND THE WORLD 45 FEATURE: FALLON & BYRNE 46 FEATURE: SP RWANDA – BRIOCHE ‘ON-THE-GO!’ 45 SECTION 5: PRODUCTS & SUPPLIERS FALLON & BYRNE 47 PRODUCT AND SUPPLIER NEWS SECTION 6: INDUSTRY INFORMATION 51 PEOPLE ON THE MOVE 52 THE NEXT ISSUE PETROLWORLD Magazine online WWW.PETROLWORLD.NET 13 SP RWANDA – BRIOCHE ‘ON-THE-GO!’ FUELWORLD Issue 2 2019
3 + CONTACTS + EDITOR'S LETTER International Editor David Egan Contributors Faten Alhusaini Carl Clump Abbey Griffon Megan Oakley Riana Maree Ramon Mendoza Patrick Meyer Jane Smallfield Renante Seville Ramil Triambulo Welcome to FuelWorld Issue 2 2019! Art Director As you can guess, it has been a hectic time here at Anja Coyne PetrolWorld, between preparation for the Conference in Manila, publishing this issue as well as a lot of background Advertising Enquiries work being carried out on our 5 year strategy which started info@petrolworld.com in 2017; which includes a new publishing schedule. I want advertising@petrolworld.com to thank Shawn in Kuala Lumpur, Robin & Libin in Kochi, and the team here in Wicklow, just south of Dublin. Accounts Enquiries The PW Conference event has been integrated into this Dorota.Chojecka@petrolworld.com issue. We have a feature “Focus on Philippines” starting on page 6 followed by Conference Welcome on page 10. Subscriptions Support Sponsors and Display companies are profiled from subscriptions@petrolworld.com page14. We have introduced a new Alternative Fuels news index on page 26. This is followed by our standard news Press Release / Editorial index by continent. pr@petrolworld.com or newsdesk@petrolworld.com The new World of Convenience at the Service Station (WOCaSS) includes convenience retail news as well as two features Print connected with food services (Fallon & Brown Dublin p44) Walsh Colour Print, Ireland and coffee (SP Rwanda p46). Finally the Product & Supplier news can be found on p47. Published quarterly (four times a year) both the PetrolWorld Magazine and the C-STORE executive Magazine, including Watch out for our new PW Media information and schedule their Supplements, are circulated to all key purchasing due out over the summer. decision makers within the fuel value chain from Logistics (distribution), through retail marketing to C-Store/G-Store across the globe. Additionally the vast majority of key David Egan personnel within companies supplying to these retail brands are recipients. International Editor FuelWorld All material © 2019. No part of these publications or any other PetrolWorld material may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written consent of the Publisher. Opinions and comments expressed herein are not necessarily those of the Publisher. All rates are correct at time of going to print but are subject to change. Whilst every effort has been made to ensure that all information Front Cover: contained in these publications is factual and correct at time of going to press, PetrolWorld cannot be held responsible for any PW Conference moderator inadvertent errors or omissions contained herein. Carl Clump will once again be presiding over Published by: the Manila Conference. Details about the moderator can be found on page 12. PETROLWORLD REPRESENTATIVE OFFICE PW MEDIA Suite 33-01. 33rd Floor International Ltd Menara Keck Seng 38 Brook Meadow 203 Jin Bukit Bintang Avoca 55100 Kuala Lumpur Co Wicklow Ireland Tel +60 3 2116 9613 Issue 2 2019 FUELWORLD
4 Section 1 Feature > World View WORLD VIEW Snapshot stories from around the world Societe Petroliere Expands & Innovates in East Africa Societe Petroliere (SP) is a National leader in mid and In May SP officially opened a new concept of coffee shops, downstream across Rwanda and is expanding their business “Brioche On-The-Go!” in Rwanda in partnership with Brioche across East Africa. On page 30, we feature their recent LPG a network of Bakeries and Cafés for East Africa, and starting in distribution which is significant as in Rwanda this assists to Rwanda. You can see the full story and photos from the launch prevent deforestation. on page 42. 0519 UPEI Appoints PetrolWorld as International Media Partner UPEI, the voice of Europe’s which further promote energy efficiency and reduce pollutants independent fuel suppliers, has and emissions. appointed PetrolWorld as its Brian Worrall, President of UPEI, states, “To reach the official media partner. Thanks ambitious goals set by the EU, businesses need to be to this partnership, both parties involved in strategic discussions on the evolution of fuel will be able to further spread supply, to be well informed about the challenges, and to information and increase visibility make enlightened decisions for their companies. UPEI on their activities. has, therefore, developed a business partnership in order UPEI, headquartered in to include forward thinking companies who are directly or Brussels, represents indirectly involved in the fuel supply business.” 11 National Associations and David Egan, President of PetrolWorld, said, “UPEI is a key 9 companies in 18 European Pan-European organization operating at the heart of countries. Since 1962 UPEI has European Union in Brussels. More than ever, our industry been advocating for a level playing field and fair competition needs to educate and lobby on the facts. We are delighted to ensure an affordable, sustainable and secure energy supply to take on the role to support and promote the objectives of for Europe’s consumers. Today, in the context of the transition UPEI”. to a low carbon economy, UPEI and its members are also addressing the challenges of adapting the product range PetrolWorld has had a working relationship with UPEI and meeting consumer demand through market oriented in Brussels going back to 2009. UPEI is well placed to solutions. represent the industry in Europe at a time of crucial importance. Working together with the support of the With its strong track record in pioneering the supply of PetrolWorld media platforms will ensure the widest renewable fuels in the EU, UPEI’s members remain committed to delivering and embracing new, cost effective solutions audience in both Brussels and Europe. 290419 FUELWORLD Issue 2 2019
Feature > World View Section 1 5 Raízen Argentina Buys Pampa Energía Assets for $20m Pampa Energía, with surface area of 30 hectares, includes facilities consisting of 43 tanks with a nominal capacity of 228,000 m3 of product (crude oil, diesel, naphthas, biofuels, bases for lubricants and additives), and 8 storage sheds, besides, 4 truck loading islands with a daily dispatch capacity of 4,000 m3. "It is a satisfaction for us to have been able to complete the first acquisition of assets of Raízen Argentina in the country, post-purchase of the downstream business to Shell. These assets are strategic, as they will optimize the logistics of light crude oil for processing, the receipt of imports of various products from our portfolio, and develop, in turn, potential new business opportunities," said Teofilo Lacroze, president of Raizen in Argentina. "It is a clear sign of confidence in the country and of strengthening our participation in the refining market.” Licensee of the Shell brand, Raízen Argentina has acquired all the assets that Pampa Energía has in Dock Sud (Municipality In order to continue providing the highest quality of Shell of Avellaneda) for an estimated amount of 20 million dollars. products and services to its customers, the acquisition is This will enable it to expand by 30 percent its storage capacity part of the context of an outstanding investment plan that the of products and the surface of its refinery. company is executing. 08032019 Idemitsu Merges with Showa Shell was delayed. After it was agreed that its members will sit as a board of the merged company, the family approved the merger and settled the feud. Through a share exchange, Showa Shell became a subsidiary of Idemitsu. A two-thirds voter approval was given by the shareholders of the two companies in order to bring Shell into the wing of Idemitsu as its subsidiary, and the unification of the company took effect on April 1. Amid the slowing demand in the domestic market, improvement in the efficiency in fuel procurement, refining, and distribution is expected by the merger. Owing to the accelerating trend toward more fuel-efficient car models, the demand for fossil fuel declined 2 to 3 percent, as per reports. Idemitsu President Shunichi Kito, said, “Three years have passed since the initial announcement, and we apologize that our integration process has been delayed. During the last three years, we were beaten by JXTG in achieving a merger, and now we are that much behind in creating synergies. The Due to the falling demand of conventional fuel, Idemitsu Kosan shareholders of the company believed that their competitions Co., Japan's second-largest fuel wholesaler and Showa Shell are no longer limited to the fuel industry.” Sekiyo K.K. has partnered together to create the newest fuel retail giant as they compete in the increasingly challenging The fuel industry, over the past three years, drastically evolved conditions in the Japanese market. as merger is being worked out. The price of fuel slipped at great margins, making the merger a critical step in producing Combined sales of not less than ¥5 trillion is anticipated a reliable earning base. Many companies have merged to by the merger, with projections to dominate Japan's fuel survive, due to Japan's full deregulation of the electric and gas wholesale sector competing with other companies like the JXTG Holding Inc. which was formed after JX Holdings Inc. markets. 02042019 and TonenGeneral Sekiyu K.K. merged in 2017. PW Time Line of News Operations by the merger will take place under the Idemitsu 20-12-2016 Showa Shell Completes Shareholding Sale to Idemitsu Showa Shell trade name. Due to differences in corporate 19-10-2016 Showa Shell & Idemitsu Merger Discussions Continue culture, the founding family, Idemitsu opposed the plan and 14-01-2015 Idemitsu Considers Showa Shell Fuel Business Issue 2 2019 FUELWORLD
6 Section 1 Feature > Focus Philippines COVER STORY Focus on Philippines Fuel Retail Market By David Egan The Philippines fuels market is currently From Bataan, we move our products and refiner of petroleum products the most important developing fuels mainly by sea to nearly 30 terminals in the Philippines. It was 1986 when market in South East Asia. The Philippines located across the archipelago. Through Pilipinas Shell acquired the majority of fuel market imports most fuel and is not the Petron distribution network, the the Philippine Petroleum Company, the a significant upstream player. However it company fuels strategic industries such country’s only lube refinery then. has a fast growing population of over 106m. as power generation, manufacturing, At present, Shell Philippines is involved Same applies for the growth in the number mining, agribusiness, among others. in oil and gas exploration, production, oil of motor vehicles, which was 1,184,620.00 Petron also supplies jet fuel at key airports refinery, distribution, and sales to retail between 2017 and 2018. to international and domestic carriers. and institutional consumers. The Philippines has been a deregulated Through 2365 service stations – the most fuels market since the Oil Deregulation extensive in the country – we retail petrol, Law was enacted in 1998. Since the sale diesel, and auto LPG to motorists and of the state oil Company Petron to San the public transport sector. The company Miguel, the Government has encouraged sources fuel additives from their blending Chevron has a major presence in the the growth and development of the facility at the Subic Bay Freeport. Like Philippines as one of the country's largest independent players. However it is still most oil companies, Petron has developed investors, operating four business units: dominated by the three oil companies many ancillary revenue streams at the fuel Chevron Philippines Inc. - Markets the of Petron, Shell and Chevron (Caltex service station. Caltex brand of top-quality fuels, lubri‑ Brand). The following is a profile of the In line with our efforts to increase our cants and petroleum products through key players in the fuel retail market. presence in the region, we continue a network of service stations, terminals to expand our business in Malaysia, and sales offices. which comprises integrated refining, Chevron has nearly 700 Caltex® service distribution, and marketing. We operate stations in the Philippines. We sell a range an 88,000 barrel-per-day refinery in Port of petroleum products, including Caltex Petron Corporation is the largest oil Dickson, 11 storage facilities and a retail with Techron® gasoline, Caltex Diesel refining and marketing company in the network of 600 service stations. with Techron D®, kerosene, lubricants Philippines and is a leading player in and fuel additives. the Malaysian market. Petron has a Chevron has 20 supply facilities in the combined refining capacity of 268,000 Philippines, including major terminals barrels-per-day, producing a full-range and depots. Our import terminal in San of fuels and petrochemicals. Shell Philippines started in 1914 as a Pascual, Batangas, forms the hub of our In the Philippines, petron supplies distributor of kerosene in the country. transportation and supply operations in over 30% of the country’s total fuel Over time, the company has grown and the Philippines. Chevron also provides requirements through the operation of expanded its product lines to include jet fuel for airlines at Ninoy Aquino the180,000 barrel-per-day oil refinery wide range of fuels, lubricants, bitumen International Airport. in Bataan. Therefinery processes and other specialty oil-based products. Through distributors and Caltex stations, crude oil into a full range of petroleum In the 1960s, Shell built its first crude Chevron markets Havoline® engine lubri products including petrol, diesel, LPG, refinery in Batangas making the cants and coolants for passenger cars and jet fuel, kerosene and petrochemicals. company an established manufacturer motorcycles. Techron® Concentrate Plus FUELWORLD Issue 2 2019
Feature > Focus Philippines Section 1 7 fuel additives, Delo® diesel engine oils, greases and other lubricating oils are also sold to consumers and commercial customers. Total (Philippines) Corporation is the local subsidiary of French energy player Total. Established in 1997, the company is engaged in the marketing of fuels, lubricants and special fluids, and operates a network of close to 500 service stations throughout Luzon and the Visayas. Total also operates the Asia-Pacific Shared Northern Star Caltex branded fuel service station Service Center which serves as a financial back office for Total affiliates in Asia Pacific beefed up its truck fleet from seven in and the Middle East, TOTAL Solar SEA 2017 to 41 by end 2018. which supplies solar-powered photovoltaic Northern Star gives back to the community panels, Total E&P and SunPower. with CSR programs aimed at creating a www.totaloil.com.ph lasting legacy in its areas of operation Northern Star Energy Corporation with activities focusing in education and is an integrated provider of energy the environment aligned with the UN products and related services; Sustainable Development Goals 2030: financially sustainable; socially and ending poverty, promoting prosperity and environmentally responsible; and the well-being for all, and protecting the planet. Phoenix Petroleum Philippines Inc. preferred partner of its customers. is an indigenous growing company By adapting to market changes and originally started in Davao City. It being responsive to its customers’ needs, was originally incorporated in May 8, Northern Star creates sustainable value 2002 as Oilink Mindanao Distribution, for its stakeholders and the environment. PTT PHILIPPINES Corp is one of the Inc., and changed its name in January Northern Star’s strategic focus is on wholly owned subsidiary companies of 2004 to Davao Oil Terminal Services expansion, operational efficiency and Thailand’s largest oil and gas company Corporation (DOTSCO). The small maximizing profitability – all done with PTT Public Company Limited (PTTPLC). family business began operations in the highest quality, concern for the PTT Philippines’ primary business of its current form thereon, distributing health and safety of its customers and marketing refined petroleum products petroleum products to various commer staff, and regard for the environment. and lubricants are focused on three cial entities in Mindanao. Its first big It uses available digital technology to major segments – retail, wholesale, and account was Cebu Pacific. As the airline’s execute business strategies, achieve commercial markets. For two decades of exclusive logistics partner since 2004, targets, maintain focus and empower its business operations in the Philippines, the oil company provides Cebu Pacific’s team of professionals under the guiding PTT Philippines continuously aims refueling requirements in all its Mindanao principle of “Simplify, Digitize, Integrate”. to serve petroleum products that of destinations. Over the years – since its inception international quality and compliant with Phoenix Petroleum Philippines, Inc. is the Philippine National Standards (PNS) in 2012 – Northern Star’s Retail and the first independent oil company to be specifications and the requirements of Commercial & Industrial businesses listed in the Philippine Stock Exchange the Philippine Clean Air Act. have continued to grow. Strategies are after the Oil Deregulation Law was passed in place to meet the challenges and PTT Philippines has also expanded its in 1998 In 2006, the company was re‑ take advantage of opportunities in the retail network through partnership with named Phoenix Petroleum Philippines, Inc. dynamic Retail market. The Commercial local business groups. At present, it’s and introduced lubricants and car care and Industrial team has set its sights retail network covers Metro Manila, products to its product line. It became on aggressively seeking to increase Central, North and South of Luzon as a publicly-listed company in July 11, 2007, Northern Star’s reach and ensure a well as the Visayas particularly the offering 25% of its total outstanding reliable product supply to new clients province of Cebu. shares to the public. Phoenix received in more industries. In line with this, a certification for ISO 9001:2000 quality In order to cater to the petroleum GoPetrol, Northern Star’s subsidiary system standards for its Davao bulk market in the Visayas region, PTTPC that engages in point to point delivery of plant and aviation fuel tank truck operates and maintains the PTT Cebu fuel products across the Philippines has operations in 2008. Mactan Oil Depot and Terminal. Issue 2 2019 FUELWORLD
8 Section 1 Feature > Focus Philippines Seaoil Philippines was founded in 1978 business in the Philippines. Total said by Francis Yu where it was engaged in in a statement the combined business Republic of Philippines offering storage facilities for petroleum will grow Total’s network from 206 to Population 2018:106,126,000 and petrochemical based products. A few 442 stations and its retail market share Population 2030 (est): 124,435,000 years later, it expanded its operations to 6 percent from 3 percent. The joint Area: by creating a niche in the wholesale venture will benefit from a strong supply 115,831 square miles/ petroleum market. In 1988, the company infrastructure throughout the country. 300,000 square Klms partnered with Paramins to develop Jetti Petroleum Inc. is a 100% Filipino- Climate: lubricants. In anticipation of the oil market owned independent oil company committed Tropical with strong monsoons deregulation in 1996, Seaoil Philippines in providing fair-priced and high-quality Motor Vehicles 2017: 10,410,814.00 was established, becoming the first petroleum products. Since its debut in 1998 Motor Vehicles 2018: 11,595,434.00 independent fuel company to open a retail as a supplier of fuels to industrial firms and station. From one station opened in 1997, transport terminals, Jetti has expanded its Service Station Network: Seaoil now has over 300 stations, services to include retailing. Special Note: Philippines is made making it the 5th independent fuel up of 7100 islands which has huge The company aims to havea fuel retail company in the Philippines. implications for fuel distribution. network of hundred service stations Flying V is an established brand at located across Luzon, Visayas, and Market Players Number in operation the forefront of the push for lesser Mindanao. Jetti remains driven in adding dependence on fossil fuel and the Bulk Fuel 211 value to its operations by conducting advancement of an oil independent Fuel Retail 14+ business ethically and professionally and and clean-air Philippines through its Bulk LPG 11 in full compliance with the Philippine continued research on the advancement Terminal Co 12 laws, while meeting international design of renewable and alternative fuel. Bunker Co. 19 and safety standards. Included in the Top 100 Corporations Service Station Network Jetti Petroleum imports oil from other 2019 7163 (PW Consult) in the Philippines, Flying V zooms in on countries and blends the petroleum 2017 6804 greater heights with its quality products products to meet international and 2008 3737 and customer care as it continues to local standards. The final products are 1999 3297 ensure a competitive fuel market and delivered across the nation via to five key Key Fuel Retail Players targets to be the best in the industry for bulk terminals and depots for storage. Petron 2365 the benefit of Filipinos. The marine transport company handling Shell 1183 The Oil Deregulation Act of 1998, more the delivery helps ensure the integrity Chevron 700 popularly known as “The Downstream of crude oil and finished petroleum Total 500 Oil Industry Deregulation Act” was put products from the moment the oil Phoenix Petroleum 500+ into law to deregulate the oil industry. reaches the Philippine shores to the Seaoil 300+ It paved the way and eventual rise of time the finished products arrive at the Flying V 314 Flying V, one of the country’s biggest depots and bulk terminals. Unioil 42 independent oil companies. Five strategically-located bulk terminals PTT Philippines Corp 52 Our mother company TWA, Inc. was Jetti 54 and depots, Jetti fuels are delivered via formally registered at the Securities & Eastern 35 tank trucks to the fuel retail network. Exchange Commission in 1994. Three Metro 31 The road tank trucks are equipped with years later, Flying V opened its very first Other Independent 1087 top-of-the-line technology to maintain station located in Hagonoy, Bulacan. Filoil (see total Oil) the quality of all finished products. The Flying V remained committed to the trucks undergo regular quality, safety, vision of providing clean, alternative and security inspections. Truck drivers construction, shipping, and logistics. fuels at a better value to the public and undergo extensive training to ensure all The company has a network of over 36 has since grew to over 400 stations products are handled with care and to branches nationwide supported by a nationwide. www.flyingv.com.ph ensure that all standardized safety and depot with a 5 million liter capacity. Unioil has led the way in innovative security protocols are followed. independent petroleum solutions Metro evolved out of two Mobil Eastern Petroleum Corporation is a well company, establishing itself as a highly branded sites back in 1975 to become estblished fuel and gas distributor in innovative business partner for specialty an independent brand. After the oil the Philippine oil industry. The compny oils, fuels and lubricants since 1966. It deregulation law, Metro started to offers oil and petroleum products which operates a successful fuel retail franchise develop its network and by 2002 had 10 they claim to be “greener” in nature and has been a pioneer of European sites. Metro branded sites rose to 20 in due to the supposedly high refining standard fuels in the Philippines. 2006 and currently has 31 operational standards used in production. Eastern Filoil partnered with Total Philippines Petroleum competes in the retail oil sites with another number of sites to In 2016. The two companies agreed to sector, but also caters to the needs of come on stream in 2019. The target is to create a joint venture for the fuel sales B2B companies in industries such as achieve 100 sites. www.metrooil.ph FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 18th June 2019, Manila, Philippines with supporting Display Area HEADLINE SPONSOR: P97 NETWORKS OIL COMPANY SUPPORT SPONSORS Issue 2 2019 WWW.PW-ASIA.COM FUELWORLD
10 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM PW ASIA Welcome to one of the most exciting and fast changing markets in South East Asia. FUEL RETAIL The Philippines was the first fuels market in the region to deregulate back in 1998, also the year that PetrolWorld first held its first event in Asia, the ASPEC ‘one to one’ business meeting Forum. CONFERENCE Back in 1998, Petron participated in our first Forum held in Penang and I am delighted to say that the Petron executive who represented his company then, is participating as delegate to 2019 our Conference with Petron team. Also I want to “Welcome” you all to Global City here in Manila. I am genuinely excited to be holding our Conference in this newly developed area of Manila, which is also close to the Message from the Philippines Dept. of Energy. Officials there, tell me that their six-story building had a good view and was one of the tallest Founder & President buildings in this area. … some change. There is an inevitable focus of this Conference on the Philippines market and may I say, long overdue. However there is a large international presence by way of delegates and we have ensured that the presentations have a good balance between the local and international markets. I want to say a special thank you to the “Support Sponsors” who are crucial to the success of the event. This includes local oil companies; as well as local & international supplier companies. Thank you. This is the third PW Conference that is part of a new 5-year strategy. This new international platform for fuel retail, handling and distribution in Asia, is being developed to be the most important networking and international gathering of executives in our industry in Asia. Finally, I want to point out that there is a small supplement to this catalogue that has the most up to date schedule and list of attendees. Enjoy the networking! David Egan Shelly Angeles , Event Manager (Shangri-la) with David Egan in preparation for Conference FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 11 ON SITE EVENT TEAM EVENTS David Egan Founder and President of Sol Royo Erausquin Latin America Business (Spanish Speaker) Shelly Angeles Events Manager Shangri-La at the Fort, PetrolWorld Introducing the David Egan has been Sol Royo Erausquin joined PetrolWorld as a Business Manila ON-SITE involved in the fuel retail and distribution business Development Executive for the Latin American market. E. Shelly.Angeles@shangri-la.com T. +632 820 0888 EVENT TEAM since January 1987. David Responsible for developing our communications and M. + 639173195021 is currently focused and database and preparation of for Conference & responsible for the new schedule being rolled out monthly newsletter for Latin- America. In Ireland for 22 30th Street corner 5th Avenue, Supporting for Asia from October 2016 to June 2018. This will years after completing 3rd level education in Spain, is fluent Bonifacio Global City, Expo in English with extensive Taguig 1634, involve the set up of a new experience in the Technology Metro Manila, development team for Asia. and Legal sectors. Philippines david.egan@petrolworld.com sol.royo@petrolworld.com Shawn Lum is the administrative back up based in our Kuala Lumpur representative office. Shawn has other back up staff to assist him in KL. Shawn also worked on our 1st Fuel Retail Conference in 2017. Jibin Mathews Web Project Manager Jibin is looking after our event website www.pw-asia.com EVENTS Anja Coyne Art Director Dorota Chojecka Accounts Administrator He is based in India and works for Krish Design who have looked after our event and (Native German Speaker) (Polish Speaker) forum websites since 2004. Introducing the Anja joined the PetrolWorld Dorota Chojecka has team in 2013 as Art Director worked in various Robin Paul OFF-SITE of the print and online magazine. Anja worked in administration roles at PetrolWorld since 2000. PW News Resource & News Webmaster BACK-UP TEAM advertising in Germany Dorota was also involved and moved to Ireland in the PetrolWorld event Key PetrolWorld resource in 1999. She has been team up to 2007. Dorota executive for PW working for this event successful in design for over 20 years. is currently involved in accounts administration. with David Egan for the last two years. anja.coyne@petrolworld.com dorota.chojecka@petrolworld.com editor@petrolworld.com Issue 2 2019 FUELWORLD
12 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Asia Fuel Retail Conference 2019 He spent some 13 years with Texaco, where he served as European Marketing Coordinator, selecting retail technology for Texaco’s European companies; Manager of the UK’s Marketing and Planning Division, as well as a series of roles in Retail Management, Logistics and Finance and Economics. In 2000, Carl founded Retail Decisions, an international card issuing and fraud prevention company, with many of the Moderator world’s leading brands as customers. Its customers include Carl Clump Banks, Payment Service Providers, Retailers, Airlines and Oil BWD Advisory Companies. He was the Chief Executive from 2000 until 2011. The Company was listed on the London Stock Exchange Singapore until 2006 when Carl took the company private. For the three Carl Clump has experience of being the CEO of a public listed years 2007 – 2009, Retail Decisions was in the top 100 fastest company on the London Stock Exchange, an AIM listed company, growing UK, Private Equity owned companies. He retired as a private equity backed company and two start-ups, as well as the company’s Group Chairman in March 2013. Prior to Retail being Group Managing Director for a Venture Capital backed Decisions, Carl was the Chief Executive of Card Clear plc., entity. He holds a number of non-executive and advisory roles. an AIM listed company involved in payments, card issuing, Until July 2014, he was the chairman of the cards and payment loyalty, currency exchange and fraud prevention. From 1993 to division of a European Private Bank. 1998, he served as the Group Managing Director of the Harpur Group, an issuer of fuel cards. He is currently the chairman of Swift Networks Group Ltd (ASX: SW1). Swift, in May 2018, was discussed by NAB Trade, Based in France, he was the President-Directeur General of National Australia Bank’s on-line platform under the caption, TEPAR a consortium of some twenty plus European fuel card “Will these stocks be the next big thing”. He is a special advisor issuing oil companies from 1989 to 1993. Carl has an MBA to Jacanda Capital and Boardroom Capital, boutique advisory from the Cranfield School of Management, a post-graduate companies headquartered in Sydney and Perth respectively. He diploma in Management Studies and a University of London has also advised an Asia-Pacific organisation on the launch of a Degree in Physics. specialist Fuel Card and has recently advised other companies in He has lived and worked in France, Belgium, UK, USA, Singapore, Malaysia, Indonesia and UK. Australia, and most recently, Singapore Conference Supplement available at Registration FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WITH SUPPORTING DISPLAY AREA Shangri La Hotel*****, Manila, Philippines 18th June 2019 HEADLINE SPONSOR: P97 NETWORKS OIL COMPANY SUPPORT SPONSORS SUPPLIER SUPPORT SPONSORS NETWORKING DINNER SPONSOR Issue 2 2019 WWW.PW-ASIA.COM FUELWORLD
14 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM ASIA Fuel Retail Conference 2019 Supporting Sponsor P97’s Mobile Commerce P97 Networks Inc. Platform That Helps a Stand 1 Digital Offer Succeed Address: There are a few surefire ways guaranteeing that digital offers 2050 W. Sam Houston Pkwy South, Suite 900, that has been built will resonate. Houston, TX 77042 Since not all brands and their customers are the same, what USA works for one fuel and convenience retailer may not work www.p97.com for another. There are five key elements which feature consistently among the most successful campaigns that make Founded in 2012 by President and CEO Donald Frieden, digital offers convert time and again. P97 has developed a platform designed to engage customers and drive loyalty for petrol stations and The increased prevalence of mobile phones, fuel and convenience convenience stores. retailers are perfectly poised to attract customers who are in the market for quick service with convenient buying methods. P97 Networks provides secure cloud-based mobile The best fuel and convenience retailer apps provide: Easy commerce and digital marketing solutions for the onboarding and account creation; Clean, simple UI; Visually convenience retail and fuels marketing industries under the appealing product promotion; Rewards status updates and brand name PetroZone. P97’s commerce solutions enhance redemption; Mobile ordering and payment. the ability of fuel and convenience retailers to attract and Offers that speak directly to their previous purchases and buying retain customers by habits, drive consumers in-store. Digital offers provide a unique providing technology opportunity to target buyers with personalized content that that securely connects features their favourite convenience store products. Consumers millions of individual can be reached at the exact time and location, with the help of mobile phones and geolocation capabilities. connected cars with identity and Shoppers still use other channels, especially to connect with geolocation-based brands, even though smartphones continue to reign supreme software technology as consumers’ preferred device, shoppers still use other to create unique channels — especially to connect with brands. Promotional connected-consumer messages on multiple channels can be reinforced to not only experiences. build awareness of campaigns, but to remind customers to stop in. For on-site promotion, push notifications and in-app PetroZone was the first messages work well; however, email is a great way to inform, solution to support while social media can help connect with customers on a more credit, debit and all personal level. leading mobile wallet Although 61% of loyal customers go out of their way to buy payment methods from the brands they love, as per research, 60% will make without requiring more frequent purchases. A loyalty program is not only a great additional hardware at way to provide deserving customers with greater value, it keeps fuel dispensers. P97’s them close over time so their affinity can grow. However, their white label technology loyalty must be honored with frequent rewards to keep them is revolutionizing engaged. A decision to visit a convenience store brand is the retail fueling influenced by loyalty rewards, said 88% of fuel customers. industry with the ultimate security and For digital offers to convert, it has to be made easy for convenience of mobile customers to redeem them. As customers often purchase payments. more when they order ahead, mobile ordering is becoming one of the most popular and convenient ways for fuel and Contact: convenience retailers to increase their revenue. Accounting for Abbey Griffon more than 10% of total industry sales will be ordering ahead, Marketing Associate by 2020, which will drive $38 billion. 02052019 Abbey.Griffon@p97.com M: 713.823.7259 P97 is presenting at the Conference FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 15 Beacon Business Systems Stand 10 Address: Pixen Pty Ltd T/as Beacon Business Systems 1/418 High Street Kew VIC 3101 Tel : +61 3 8807 9989 Fax : +61 3 8677 9664 Email : megan@beaconsoftware.com.au Proudly Australian owned and operated, Beacon was established in Perth Western Australia in 1988. Since then, we have been servicing both local Australian businesses and overseas companies with state of the art retail software solutions from our Perth and Melbourne offices. Our portfolio of software products includes our flagship retail software solution Beacon, which is specifically designed for the retail fuel and convenience store industry. Within Beacon Software there are separate modules for Point of Sale, Back Office, and Head Office. All modules integrate offering a complete end-to-end solution from forecourt to corporate head office. We have also created Beacon AutoPro, a solution designed for all cash drawers, forecourt pump controllers, digital signature pads automotive servicing environments including workshops, tyres, and much more. towbars and other supplementary business areas. All of this is backed by our exceptional Support team, with the With a focus on innovation and integration, our goal is to provide primary goal of keeping your business performing at the highest retailers with a competitive advantage in the market place. level with minimal down-time. All of our development is done by our experienced in-house programmers. With our expertise of the fuel industry and outstanding reputation for exceeding our customers expected outcomes, Beacon Our software solution utilises industry standard off-the-shelf Business Systems are well equipped to provide you a complete hardware including PC’s, barcode scanners & scales, printers, software solution for your retail needs. Issue 2 2019 FUELWORLD
16 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Implico Stand 5 Software Solutions and Address: Cloud Services for Fuel Retailers Implico (M) Sdn Bhd 20.05, Level 20, Wisma Goldhill ■ Software Solutions 67 Jalan Raja Chulan ■ Consulting 50200 Kuala Lumpur ■ Outsourcing & Cloud Services Malaysia Visit us at ■ Data Processing & Exchange Asia Fuel Retail Driving intelligent downstream processes – from vision to ■ Supply Chain Optimization Conference 2019 value. We help you with best practices for your digital journey. 18th June 2019, Manila Stand 5 Delivering Successful IT Solutions The Implico Group optimizes logistics and business processes for oil and gas downstream companies. The international The Implico Group optimizes ASIA Fuel Retail Conference 2019 Supporting Sponsor logistics and business processes for consulting and software company with its headquarters in downstream companies. Hamburg, Germany, has subsidiaries in Malaysia, Romania, Dubai and the USA. Founded in 1983, the company today employs around 200 staff. For more information, visit www.implico.com Implico provides consulting services, data services and software solutions for the entire supply chain – from forecasting, order Germany | Malaysia | USA | Romania | Dubai entry, dispatching and tour optimization to data collation and invoicing. Leading oil and gas companies all over the world trust in Implico’s industry expertise and high-performance IT 1903 Asia Fuel Retail Conference 96x132.indd 1 01.04.2019 13:07:57 solutions including OpenTAS, iGOS, and the SAP downstream Implico is a Microsoft Gold Partner, a Software Development solutions SAP S/4HANA SDM and SAP S/4HANA RFNO. Partner of SAP and a member of the Oracle Partner Network. The company has been recognized for its products and OpenTAS TMS automates the storage and transportation of services on numerous occasions. It was named, for example, hydrocarbons for refineries and tank farms. iGOS (Implico “Best Oil & Gas Software Specialists” in 2017 and received the Global Operation Services) offers innovative downstream Tank Storage Award as “Best Terminal Supplier” in 2018. solutions out of the Cloud. SAP S/4HANA SDM (Secondary Distribution Management) steers and optimizes the complete Contact: order-to-cash process. SAP S/4HANA RFNO (Retail Fuel Nordin Salleh, Network Operations) automates all payment and quantity Managing Director Implico (M) Sdn Bhd flows of service station networks. contact@implico.com FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 17 Invenco Stand 3 Address: Invenco Asia SDN BHD Level 3, Wisma Ali Bawal 1 Jalan Tandang 46050 Petaling Jaya, Selangor, Malaysia P: +60 3 7781 0298 Invenco: petroleum payment gets even bigger Invenco is revolutionizing petroleum payments. It has smart, fast, secure EMV payment solutions to engage customers on the world’s most sophisticated forecourts – through to affordable options for the smallest sites. Invenco’s Outdoor Payment Terminals (OPTs) are designed to operate in both attended and unattended environments. Their sleek, strong design is the showcase for a range of sophisticated technology including contactless payment and cloud connection as standard. ASIA Fuel Retail Conference 2019 Supporting Sponsor For this year’s Asia Fuel Retail show Invenco launches its 15.6” screen G7 OPT into SE Asia. It joins its open platform, 12.1” outdoor payment terminal enabling a wider range of smart applications to sell more products and services at the Invenco products are sold through a range of partners globally; pump. Its modular design makes it a perfect retrofit option for together we will help you revolutionize self-service payment for a multitude of pumps and gives those who want to strongly your business. connect the forecourt with instore, a real opportunity to www.invenco.com generate more revenue. Executives on the stand: For those with smaller sites, Invenco’s brings together its Nathan Barnett, Head APAC Business Development powerful G6-OPT technology with built in Forecourt Controller Kathir Retnam, General & Customer Delivery Manager software and pump interface capability. It comes packaged with forecourt software to manage customer interaction at the Contact details: pump. Built for cost-effective installation, it is available as an Phone: +60 3 7781 0298 affordable package, including a monthly payment option. www.invenco.com/contact Issue 2 2019 FUELWORLD
18 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Novus Technologies Stand 7 Address: 152 Beach Road #13-05 Gateway East Singapore 189721 Singapore Tel. +65 62 97 70 85 Novus Technologies, is a leading regional digital transformation seamless customer experience at the petrol pump. A shining and payments solution provider headquartered in Singapore example is the award winning “Fastlane” branded solution and serving the retail, banking and petroleum industries. deployed by HPCL in India. We are specialized in providing innovative solutions that Our rich portfolio of digital solutions include C-store transform the way customers perform transactions in an automation, Payment services, Merchant acquiring, Mobile increasing digitized world. Our extensive relationships with POS, Mobile Payment and whitelabeling of purpose-built banks, payment operators and solution providers in the petroleum wallets. geographies we serve, give us the depth and breadth required to add value to our customers. Our retail transformation services include store design as well as Customer Experience and User Interface Design. Today Novus Technologies has direct presence in Singapore, Philippines, Indonesia, Cambodia, Sri Lanka, India and covers Through a full integration of our solutions and services we other Asian markets like Malaysia, Myanmar and Oman are achieving highest level of automation and flexibility to through strategic partnerships. transform customer’s journeys across the forecourt and C-Store as well as online and offline channels. We see As a solution provider, we target to simplify the acquisition, an increasing maturity in different markets, which some innovation and implementation of technology for our Petroleum retailers already advancing their station to the customers in order to empower them to focus on their core “Lifestyle hub of the future”. business. We achieve this by supporting our customers from the requirements definition phase to the final implementation At Novus Technologies we believe in the capabilities of a and best practice delivery models including SaaS, Managed network of professionals across the region and disciplines to Services or full outsourcing models. helps us leverage on the cumulated knowledge and cross- geographies experiences and learning to make these exciting Since 2003 we are servicing the Petroleum retail market projects happen. and have since become an innovation leader in forecourt automation improving customer experience with our Contact: convenience offering in payment options, loyalty, monitoring Ricardos Khoury and data analytics. Our solutions improve operational Email: ricardos.khoury@novustech.com.sg efficiency and reduce pilferages while providing a unique FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 19 PWM GmbH & Co. KG PWM Philippines Stand 6 Address: PWM GmbH & Co. KG Koelner Strasse 120 51702 Bergneustadt (Germany) T +49 2261 40 96 - 0 F +49 2261 40 96 - 120 info@pwm.com www.pwm.com ASIA Fuel Retail Conference 2019 Supporting Sponsor PWM operates always customer focused and driven by innovations. For over 40 years we are specialized in electronic price signs, exclusively for fuel stations.With over 40.000 installations in all continents we have a profound technical and industry knowledge. With PWM electronic price signs you are always on the safe ot ec tion System * Dev elo pe r rP db side. Our price signs with SMD-LED are expressing state of the oo yP IP67 * Outd WM * IP art technology. Reliable for all different climates, best visibility, 67 G u ara nte e fullfilling your corporate design and all other individual requirements. Best brightness, modern image and high reliability are characterizing our SMD-LED-Modules. • Automatic brightness control via sensor in 256 steps • Best visibility Contact: • High life expectation PWM Philippines • Integrated temperature control • Reliable under extreme temperature and weather condition Joven Pascua • Slim design Executive Director Asia Pacific • and most important easy to retrofit For your non-fuel activities we offer PWM Profitboards to highlight M +63 998 866 9123 specials and promotions or generate more sales by cross-selling. jovenp@pwm.com Issue 2 2019 FUELWORLD
20 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM http://niulabs.co GET IN TOUCH TO MAKE A DIFFERENCE. build your business around NIU Drive Change Sapura Digital Solutions Sdn. Bhd. Stand 8 Address: (415838-T) From instore to online operations, Level 2, No. 2, Jalan SBC 10, run your business with ease of mind Taman Perindustrian Batu Caves, – anytime, anywhere 68100 Batu Caves, Selangor, Malaysia COMPLETE SET OF TOOLS FOR ALL YOUR BUSINESS NEEDS T: +603 6196 6811 F: +603 6196 6999 Control and visibility www.sapuraenergy.com To give you complete control & visibility across all your apps, devices & locations One simple, integrated platform Sapura Digital Solutions (SDS) is a software technology company, So you can run your entire business that develops, licenses, and supports the fuel retail Point of Sales from any device, anywhere in the world. (POS) system. Sapura Digital is a subsidiary of Sapura Online and offline mode Energy Berhad, one of the world’s largest integrated oil So that your business stays in and gas services company. operation even if the internet goes down. SDS has been in the industry for the last 18 years and Freedom of platform our POS system is being used in reputable fuel retailers Our POS to run on the iOS, Android Get in touch and Windows to give you the enquiry@niulabs.co around South East Asia. One of which, is the largest fuel freedom to choose he platform of your preference. +60123926030 retail network in Malaysia where our POS powers nearly ASIA Fuel Retail Conference 2019 Supporting Sponsor 3 million transactions daily. Our cloud-based Point of Sales solution, NIU POS, is designed specifically with the fuel retail in mind, offering comprehensive Contact: and simple to use forecourt and retail functionalities. NIU also Faten Alhusaini accommodates the growing needs of the current and future Account Manager fuel retail business by offering optional add-on modules such Business Development as F&B, e-Commerce, and parcel delivery. Mobile +6012 392 6030 FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 21 TOPS APAC PTE LTD Total Online Polling Solutions Fuel Management made simple TOPS APAC PTE LTD Stand 4 Address: 20 Woodland Links #09-15 Singapore 738733 www.tops-apac.com Tops Asia Pacific Private Limited is an IT, Security and IOT Company focusing oil and gas environmental solutions on downstream level. TOPS oil and gas retail automation management solutions provide environmental compliance whether its water alarms, leak alarms, low products and product high alarms. TOPS can provide data analysis for ASIA Fuel Retail Conference 2019 Supporting Sponsor risk management and most of all fuel profits by using our analytics modules you know where your business stands. Contact us As Asian market faces challenges on automation and the fastest growing industry that offers multiple brands and h�p://www.tops-apac.com solutions some that are already in place. TOPS solutions can connect multiple brands of those ATGs to name the most reliable brands in the market like Gilbarco Veeder Root, Fafnir, Franklin Fuelling System, OPW, Incon, Hectronic, Petrovend, and more to come. Contact: Ramil Luna Triambulo Our extensive knowledge and experience with this technology Director and with our support team focusing on automation services Marketing & Business Development and solution convenience TOPS APAC PTE LTD is your Total Mobile +65-81602921 Online Polling Solutions business partner. ramil@tops-apac.com Issue 2 2019 FUELWORLD
22 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Tri Magnum Incorporated ASIA Fuel Retail Conference 2019 Supporting Sponsor Stand 9 Address: G3 Centre, Parkwood Hills, Brgy. Bagong Silangan Quezon City, 1119 Philippines Tel/Fax (+632) 625-8115 Mobile +639178161495 / +639228720540 www.trimagnum.net Tri Magnum Incorporated is the Philippine distributor of Tominaga Petrol Dispensers manufactured by Tominaga Mfg. Co., a Japanese company founded in 1887 in Kyoto, Japan. It is the gold standard of fuel dispensers for its proven quality and design. TMC’s products have been developed with a sense of proactive steps for the customers’ needs and requirements by applying the maximum utilization of advanced technology which we consider to be essential to support our society. Not only that, TMC is continuously developing new products such as environmental-friendly and the disaster response/relief systems to catch customers’ ever-changing needs. Tri Magnum, on its part, ensures the best products, comprehensive after- sales support and technical assistance as it strives complete customer satisfaction. Contact: Nerissa Cabanos Asst. Marketing Manager info.trimagnuminc@gmail.com mobile: +63 917 816 1495 FUELWORLD Issue 2 2019
ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Section 2 23 LEADING FUEL TANK MANUFACTURER RETAIL SOLUTIONS Western Global • Above-ground • Gasoline & Diesel Stand 2 • UL142, UL2085 Address: Western Global Head Office Western House, Broad Lane, Yate Bristol, BS37 7LD, UK Tel +44 (0) 1454 227 277 Email export@western-global.com Established in Bristol, United Kingdom in 1962; Western Global Enoc Express project- Dubai is an international designer and manufacturer offering a Fuel Island P-Series wide range of industry leading tanks and equipment for the safe transportation and storage of fuel, diesel exhaust fluids, lubricants and more. Because every application is unique in its operational storage needs, Western Global engineers industry-specific solutions to ensure success in all your business endeavours. The Western Global team recently helped build the first solar panelled compact petrol station in Dubai, the Enoc Express. The station holds Commercial fleet refuelling- up to 38,500L Modular Solution - Unlimited Capacity the capacity of 30,000 Litres and is designed as a kiosk format. The fuel station is a simple and easy to use fuelling solution for WESTERN-GLOBAL.COM +44 (0) 1454 227 277 residents living in areas with no nearby stations. The Western Global team worked closely with the customer and delivered a reliable fuel storage solution to meet the client’s needs. Western Global strive for continuous improvement in product development ensuring that their customers and their applications are always in focus. Western Global products like the ‘Fuel Island’ is an above ground micro-filling station that was designed as a user friendly fuel tank system, offering a new way to increase efficiency, reduce loss and sell more fuel through intelligent fuel storage and dispensing. Contact: John White Business Development Manager (Export) John.white@western-global.com Tel +44 (0)7557 380650 ASIA Fuel Retail Conference 2019 Supporting Sponsor Issue 2 2019 FUELWORLD
24 Section 2 ASIA FUEL RETAIL CONFERENCE 2019 WWW.PW-ASIA.COM Ecosystem F ue PDI lP P ER r ic Dinner sponsor E x p e ri e n c e In n o v a ti o n i ng Address: Mar Global Headquarters: 11675 Rainwater Drive, ic s ke Suite 350 ti n g ist Cl g Alpharetta, GA 30009 ou d Lo USA Asia offices in Bangkok, Sydney and Auckland PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline revenue, C o m m u n it y optimize operations and unify their business across Contact: the entire value chain. Over 1,500 customers in more than Sin Hin Wong 200,000 locations worldwide count on our leading ERP, MD & VP Sales, APAC logistics, fuel pricing and marketing cloud solutions to provide insights that increase volume, margin and customer Chi Fong Lou loyalty. For more than 35 years, our comprehensive suite of Senior Solution Engineer APAC solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. For more information about PDI, ASIA Fuel Retail Conference 2019 visit www.pdisoftware.com. Dinner Sponsor Get to Know PDI Scan the QR code to learn more. Interested in growth, optimization & insights? ERP We’re here to help. Together, with over 1,500 customers, we’re reimagining how to grow revenue, optimize operations and turn data into insights. We’re taking a holistic approach to serving convenience retailers and petroleum wholesalers with a broad portfolio of ERP, Marketing Cloud, Fuel Pricing and Logistics solutions globally. Marketing Logistics Fuel Cloud Pricing © 2019 PDI Software. All rights reserved. www.pdisoftware.com FUELWORLD Issue 2 2019
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