FUEL RETAIL CONFERENCE 2018 - Fuel Retail Supporting Expo 2018 Manaseer Group Kingdom of Jordan Phoenix Petroleum Philippines
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WWW. PETROLWORLD .COM Issue 2 2018 FUEL RETAIL CONFERENCE 2018 Fuel Retail Supporting Expo 2018 Manaseer Group Kingdom of Jordan Phoenix Petroleum Philippines INFORMING AND SERVING THE FUEL INDUSTRY GLOBALLY
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2 + CONTENTS 06 FUEL RETAIL SECTION 1: FEATURES CONFERENCE 04 WORLD VIEW Key stories from around the world 06 FUEL RETAIL CONFERENCE 16 SUPPORTING EXPO SECTION 2: NEWS OIL COMPANY AND RETAIL BRAND NEWS 28 ASIA 32 AFRICA 34 MIDDLE EAST 35 EUROPE 37 NORTH AMERICA 39 LATIN AMERICA 16 SUPPORTING EXPO SECTION 3: PRODUCTS & SUPPLIERS 41 PRODUCT AND SUPPLIER NEWS 46 PETROLWORLD CELEBRATES 20YEARS IN ASIA SECTION 4: INDUSTRY INFORMATION 48 THE NEXT ISSUE PETROLWORLD Magazine online WWW.PETROLWORLD.NET 41 PRODUCT AND SUPPLIER NEWS FUELWORLD Issue 2 2018
3 + CONTACTS + EDITOR'S LETTER International Editor David Egan Contributors Carl Clump Debbie Uy Rodolfo Yasser al Manaseer Robin Paul Art Director Anja Coyne Advertising Enquiries info@petrolworld.com advertising@petrolworld.com Welcome to our renamed publication FuelWorld! Accounts Enquiries Dorota.Chojecka@petrolworld.com Good, bad or indifferent, do let us know what you think. It has been something that has been debated for at least Subscriptions 18 months internally. subscriptions@petrolworld.com Then in March 2018, we mentioned this to a number of market executives and clients who all made sensible comments. Press Release / Editorial pr@petrolworld.com This Issue 2 for 2018 is also the first time since the quarterly or newsdesk@petrolworld.com magazine was 1st published in 2009, that we are doubling up as the Official Catalogue for the Fuel Retail & Distribution Print Conference & Supporting Expo 2018 in Kuala Lumpur. Image Magic Although there will be a separate Event Supplement that Digital Printing Services includes the Conference schedule and event floor plan. 50200 Kuala Lumpur, MY Our news section includes the new index for the previous period since our last publication. However the news content has been reduced by 33%. This is paving the way for more features related to each continent going forward. Published quarterly (four times a year) both the PetrolWorld In future issues, we are including more segmented market Magazine and the C-STORE executive Magazine, including news for example, aviation and marine fuels as well as the their Supplements, are circulated to all key purchasing decision makers within the fuel value chain from Logistics various fuel brands and local distributors' profiles. (distribution), through retail marketing to C-Store/G-Store across the globe. Additionally the vast majority of key The next expanded issue 3 2018 of FuelWorld will also have personnel within companies supplying to these retail brands are recipients. Service Station World of Convenience integrated to include All material © 2018. No part of these publications or any other Fuel Brand Franchise, Food Services and ancillary services. PetrolWorld material may be reproduced, stored in a retrieval It will be presented as two publications in one. system or transmitted in any form or by any means without the prior written consent of the Publisher. Opinions and comments expressed herein are not necessarily those of the Publisher. All The PW Team and I want to thank our clients, subscribers rates are correct at time of going to print but are subject to change. and key market players for their support and we look Whilst every effort has been made to ensure that all information contained in these publications is factual and correct at time of forward to further serving the industry over the coming going to press, PetrolWorld cannot be held responsible for any years at a time of immense change. inadvertent errors or omissions contained herein. David Egan Published by: International Editor FuelWorld PETROLWORLD REPRESENTATIVE OFFICE PW MEDIA Suite 33-01. 33rd Floor International Ltd Menara Keck Seng 38 Brook Meadow 203 Jin Bukit Bintang Avoca 55100 Kuala Lumpur Co Wicklow Ireland Tel +60 3 2116 9613 Issue 2 2018 FUELWORLD
4 Section 1 Feature > World View WORLD VIEW Snapshot stories from around the world Valero Long-Term Deals for Refined Products Supply To Northern Mexico The transaction is to provide northern Mexico with the fuel products. An indirect wholly owned subsidiary of Valero Energy Corporation, Valero Marketing and Supply de Mexico, S.A. de C.V., (Valero), has forged long-term agreements to directly supply refined products from its Corpus Christi and Three Rivers, Texas, refineries through a pipeline and terminal expansion, into northern Mexico. Valero’s existing infrastructure for supplying northern Mexico is increased by this transaction, in addition to enhancing the efficiency of fuel delivery into this area. By year-end, the company expects to begin delivering products through this expanded facility. Gary Simmons, Senior Vice President Marketing & Supply, said “This agreement is another step in our strategy to extend Valero’s supply chain. This transaction combined with our agreements to supply central Mexico demonstrates our commitment to efficiently supply fuel and diesel to the growing Mexican markets and will further strengthen our distribution presence, including branded sales.” 18052018 Exxon Mobil Unit Sells Italy Refinery, Fuel Terminals to Algeria Exxon Mobil Corp. has agreed to sell a refinery and three fuel terminals in Italy to Algeria, as the OPEC member seeks to cut fuel imports by refining its own crude. Esso Italiana Srl, a unit of Exxon Mobil in Italy, signed an agreement for the sale of its Augusta refinery in Sicily to Algerian state energy producer Sonatrach. It’s also selling three fuel terminals in Augusta, Palermo and Naples and related pipelines to Sonatrach. The terminals will enable Sonatrach to ship Algerian crude to the Augusta refinery and send oil products back to Algeria after refining, Omar Maaliou, general manager of the company’s marketing department. Neither Maaliou nor the Esso statement gave details of the sale’s value. Algeria, which depends heavily on oil natural and gas exports, has struggled to trim its fuel imports and narrow a budget Sonatrach is to complete its purchase of the refinery and fuel deficit that ballooned to more than 15 percent of gross terminals in Italy by the end of 2018, and the deal is subject domestic product after crude prices began plunging in 2014. to conditions and legal requirements, including consultation The North African nation’s oil production dropped to 990 with trade union representatives and approval of the antitrust million barrels a day in April from 1.27 million barrels a day in authority. About 660 Esso employees at these facilities will be January 2012. transferred to Sonatrach once the sale is completed. The Augusta refinery purchase marks Algeria’s first Algeria consumes more oil than its refineries can process international investment in refining, Sonatrach Chief into products, according to Sonatrach data. The company’s Executive Officer Abdelmoumen Ould Kaddour said. Sonatrach fuel tenders to cover that shortfall have sometimes been announced a deal earlier this year with oil trader Vitol Group to among the largest in the Mediterranean products market, ship Algerian crude to Italy to be processed and sent back as making them important for regional prices. 11052018 refined products, the first deal of its kind. Source: Bloomberg FUELWORLD Issue 2 2018
Feature > World View Section 1 5 USA: Chevrolet & Shell Introduces In-dash Fuel Payment Experience Chevrolet and Shell are getting ready to unveil the industry’s working to develop better products and services for our first, in-dash fuel payment and savings experience. customers, and we are always evolving according to their transforming needs and expectations around convenience, Without the swipe of a credit card or using a mobile device, quality, digitalization and service. We’re thrilled to be working the new feature allows drivers of eligible Chevrolet vehicles with Chevrolet to make this a reality,” said Sydney Kimball, to pay and save directly through the touchscreen in their Vice President, Fuel Sales and Marketing Americas for Shell vehicle when they fuel up at participating Shell-branded fuel Oil Products U.S. 20042018 service stations. In order to use this feature, users will need to press the Shell icon within Marketplace and choose their preferred station location. A code will be generated, after a few taps on the KEEPING AHEAD IN THIS in-vehicle touchscreen that allows the user to activate a desired unit and start fueling, which then lets payment to be BUSINESS IS TOUGH STANDARDS HELP automatically charged to the payment method on file, with Fuel Rewards savings applied. The automotive industry’s first commerce platform for on-demand reservations and purchases of goods and services, Marketplace, powers Shell, which also allows users other services like ordering food, make dinner reservations, find parking or hotels, among others. Rick Ruskin, senior manager, Online Commerce, Chevrolet, said “We introduced Marketplace to deliver value, productivity JOIN and convenience to our customers. Bringing the Shell Pay & Save functionality right on the touchscreen of our vehicles is the latest advancement of this platform, allowing drivers to simply access Fuel Rewards and pay for fuel while inside • IFSF IS A NOT-FOR-PROFIT ORGANISATION ENABLING their car.” TECHNOLOGY STANDARDS FOR RETAIL EQUIPMENT & SERVICES Shell, through Marketplace, already provides customers ease • IFSF ADOPTION REDUCES EXPENSIVE AND TIME-CONSUMING of navigation to their nearest Shell station, together with RESEARCH & DEVELOPMENT COSTS information about station amenities and the ability to sign up for the Fuel Rewards program. Chevy customers, with • IFSF COMPLIANCY IS BECOMING A STRONG SELLING TOOL AS the launch of in-dash fuel payment to the nation’s largest IT OFFERS GLOBALLY APPLICABLE & RECOGNISED STANDARDS branded fueling network, will now be able to pay and save • IFSF ALLOWS RETAILERS TO TREAT DEVICES AS COMMODITIES from the comfort of their vehicle at participating Shell fuel WITH INTER-CONNECTING & INTERCHANGEABLE BENEFITS service stations. IFSF LTD. IS THE INTERNATIONAL FORECOURT STANDARDS FORUM “Being the first to deliver this type of in-dash fuel payment and savings is very exciting. At Shell we are constantly See ifsf.org for more information Issue 2 2018 FUELWORLD
THE NEW INTERNATIONAL PLATFORM FOR FUEL RETAIL, HANDLING & DISTRIBUTION IN ASIA Fuel Retail & Distribution Conference 2018 26th – 27th June , Kuala Lumpur, Malaysia with supporting Expo HEADLINE SPONSORS SUPPORTING COMPANIES WWW.FUELSEXPO.COM
8 Section 1 Feature > Fuel Retail Conference 2018 www.fuelsexpo.com Fuel Retail Conference 2018 Welcome Selamat Datang and welcome to our 2nd Fuel Retail Conference and supporting Expo 2018 The new event platform created last year also has a strong focus for distributors to meet and network. Local equipment being held in Kuala Lumpur. The event represents a new era and solution distributors play a crucial role in the operation and an independent international platform for the fuel retail and maintenance of fuel supply and retail networks. distribution market; from storage to end-user. At the time of writing this welcome message, we estimate the attendance to the event would be similar to last year’s event with While the market circumstances have changed from last a wider variety of international visitors and a higher number of year, the theme of fuel pricing and technology remain topical. first timers. Day One is “The Challenge of Fuel Pricing” and Day Two we have the theme of “Technology from Storage to End User”. While the main Conference and supporting Expo dominate As previous attendees and clients of PetrolWorld will know, proceedings over two days, we have a VIP Lounge plus VIP Venue we use the platform to introduce both fuel brands and supplier level that operate in and around the event. Together with the main solution companies from around the world to inform and tell dinner on Tuesday evening, this will provide all participants with their story. quality networking and business time to meet their objectives. Forum 1998 CPC Taiwan Business Meeting FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 Section 1 9 PetrolWorld Events in Asia In Malaysia and Singapore fuel retail markets, employing technology (mobile payments), loyalty programme and generating revenues from ancillary services like the shop are now fundamental to network development. The Philippines has seen a transformation of the fuel retail network in terms of independent players like Eastern Petroleum, Phoenix Petroleum and Seaoil Franchise. China and India have witnessed a revolution in fuel retail network numbers where consolidation remains a key strategy. PetrolWorld has covered all these regions over the last 12 years and held forum events in all of the countries mentioned above. This Fuel Retail & Distribution Conference in June 2018 is a key meeting point and platform for both local and Mr Koga Idemitsu, Japan ,(left) attended the first PW Forum in Penang 1998 and international players. retired year after this photo was taken at the PW Langkawi Forum in 2009. PetrolWorld is the only established PetrolWorld targets the fuel retail and by 40% over the coming 2 decades. On international business media platform distribution markets. This includes the the fuel supply side development of the operating in Asia since 1998 that is Fuel Retail Service Station Networks, fuel retail network and fuel distribution focused on the fuel retail, handling and Commercial Fuels (including Aviation& infrastructure are a huge challenge. distribution markets. Marine Fuels), Distribution Logistics and Lubricant’s. It is also concerned with ancillary services around the fuel service station including the franchise, food services and convenience retail. The PetrolWorld Fuel Retail & Distribution Conference with supporting Expo is about creating a key “Local & International Meeting Point” for the industry. With the trade event being held in Kuala Lumpur, there will be a special focus on the ASEAN fuel retail market region. With PetrolWorld’s geographical reach, we are expecting participation from other parts of Asia, Middle East and some parts of Africa. The Asia Pacific region is the most PW attends significant developing fuel retail region PetroChina in the world along with Latin America. event The Asia Pacific region demand for in Beijing energy is likely to rise by 50% and oil Issue 2 2018 FUELWORLD
10 Section 1 Feature > Fuel Retail Conference 2018 – The Event Team www.fuelsexpo.com ON SITE EVENT TEAM EVENTS David Egan Founder and President of Mary Callaghan International Business Development Sol Royo Erausquin Latin America Business (Spanish Speaker) PetrolWorld Introducing the David Egan has been Mary has worked for world-class companies Sol Royo Erausquin joined PetrolWorld as a Business ON-SITE involved in the fuel retail and distribution business internationally for twenty years, including ten years Development Executive for the Latin American market. EVENT TEAM since January 1987. David at Oracle, and has a wealth Responsible for developing of experience in management, our communications and is currently focused and training and marketing. database and preparation for Conference & responsible for the new schedule being rolled out She has been a speaker at business conferences of monthly newsletter for Latin-America. In Ireland for Supporting for Asia from October 2016 to June 2018. This will throughout Europe and worked closely with 22 years after completing 3rd level education in Spain, Expo Deepak Chopra on a is fluent in English with involve the set up of a new number of philanthropic extensive experience in the development team for Asia. projects. Technology and Legal sectors. david.egan@petrolworld.com mary.callaghan@petrolworld.com sol.royo@petrolworld.com Shawn Lum is the administrative back up based in our Kuala Lumpur representative office. Shawn has other back up staff to assist him in KL. Shawn also worked on our 1st Fuel Retail Conference in 2017. Jibin Mathews Web Project Manager Jibin is looking after our event website www.fuelsexpo.com EVENTS Anja Coyne Art Director Dorota Chojecka Accounts Administrator He is based in India and works for Krish Design who have looked after our event and (Native German Speaker) (Polish Speaker) forum websites since 2004. Introducing the Anja joined the PetrolWorld Dorota Chojecka has team in 2013 as Art Director worked in various Robin Paul OFF-SITE of the print and online magazine. Anja worked in administration roles at PetrolWorld since 2000. PW News Resource & News Webmaster BACK-UP TEAM advertising in Germany Dorota was also involved and moved to Ireland in the PetrolWorld event Key PetrolWorld resource in 1999. She has been team up to 2007. Dorota executive for PW working for this event successful in design for over 20 years. is currently involved in accounts administration. with David Egan for the last two years. anja.coyne@petrolworld.com dorota.chojecka@petrolworld.com editor@petrolworld.com FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Speakers Section 1 11 Conference Speakers He spent some 13 years with Texaco, where he served as European Marketing Coordinator, selecting retail technology for Texaco’s European companies; Manager of the UK’s Marketing and Planning Division, as well as a series of roles in Retail Management, Logistics and Finance and Economics. In 2000, Carl founded Retail Decisions, an international card issuing and fraud prevention company, with many of the Moderator world’s leading brands as customers. Its customers include Carl Clump Banks, Payment Service Providers, Retailers, Airlines and Oil BWD Advisory Companies. He was the Chief Executive from 2000 until 2011. The Company was listed on the London Stock Exchange Singapore until 2006 when Carl took the company private. For the three Carl Clump has experience of being the CEO of a public listed years 2007 – 2009, Retail Decisions was in the top 100 fastest company on the London Stock Exchange, an AIM listed company, growing UK, Private Equity owned companies. He retired as a private equity backed company and two start-ups, as well as the company’s Group Chairman in March 2013. Prior to Retail being Group Managing Director for a Venture Capital backed Decisions, Carl was the Chief Executive of Card Clear plc., entity. He holds a number of non-executive and advisory roles. an AIM listed company involved in payments, card issuing, Until July 2014, he was the chairman of the cards and payment loyalty, currency exchange and fraud prevention. From 1993 to division of a European Private Bank. 1998, he served as the Group Managing Director of the Harpur Group, an issuer of fuel cards. He is currently the chairman of Swift Networks Group Ltd (ASX: SW1). Swift, in May 2018, was discussed by NAB Trade, Based in France, he was the President-Directeur General of National Australia Bank’s on-line platform under the caption, TEPAR a consortium of some twenty plus European fuel card “Will these stocks be the next big thing”. He is a special advisor issuing oil companies from 1989 to 1993. Carl has an MBA to Jacanda Capital and Boardroom Capital, boutique advisory from the Cranfield School of Management, a post-graduate companies headquartered in Sydney and Perth respectively. He diploma in Management Studies and a University of London has also advised an Asia-Pacific organisation on the launch of a Degree in Physics. specialist Fuel Card and has recently advised other companies in He has lived and worked in France, Belgium, UK, USA, Singapore, Malaysia, Indonesia and UK. Australia, and most recently, Singapore Issue 2 2018 FUELWORLD
12 Section 1 Feature > Fuel Retail Conference 2018 – Conference Speakers www.fuelsexpo.com Debbie Uy Rodolfo VP Customer Vandana Hari Service Unit Founder of Phoenix Petroleum Vanda Insights Philippines Vandana Hari has two decades of experience providing Presentation: essential intelligence on the energy commodities sector, aimed On the Rise: How Independent Players are Changing the at enabling businesses and policy makers alike to make Game in the Philippine Oil Industry better-informed decisions. She is the founder and CEO of The Philippine oil industry’s deregulation in 1998 opened Vanda Insights, which specialises in the market pricing the path for new entrants who are today gaining a bigger dimension of the oil industry and analyses major trends in the share of the market. This presentation will share the context of macroeconomics, geopolitics and demographics. journey of Phoenix Petroleum as it rose to challenge the Having worked in New Delhi, Hong Kong and Singapore, she has big brands, and how it will continue to change the game in spent considerable time studying the oil markets in Asia. Prior to a competitive industry. launching Vanda Insights, she led the Asia Editorial operations at Debbie Uy Rodolfo is the Asst. Vice President for Customer S&P Global Platts. Vandana has written a research paper on Service Unit and Corporate Communication at Phoenix the acceleration of fuel pricing reforms in Asia in the wake of Petroleum. She has been with Phoenix since 2008, initially the 2014 oil price crash, and developed an Asia “Oil Pricing handling corporate communication before currently, Deregulation Index”, which scores the region’s developing heading the Customer Service Unit starting 2013. countries on deregulation and fuel subsidy metrics. Yasser Al Manaseer General Manager Ricardos Khoury Manaseer President & CEO Oil & Gas Novus Technologies Kingdom of Jordan Singapore Presentation: Presentation: Development of Manaseer Fuel Retail Network in Jordan Your neighbourhood Service Station - Digital Lifestyle Hub of the future Eng. Yasser Al Manaseer has been General Manager at Jordan Modern Oil & Fuel Company since 2001 and has Service stations are evolving to become lifestyle hubs providing a been involved in the set-up of Manaseer Oil & Gas fuel top retail experience, seamless and mobile services to meet your brand from its inception. Prior to this Yasser Manaseer customers need in an evolving mobility environment. worked for the Jordan Modern International Trade Company Ricardos Khoury the founder and CEO of Novus Technologies and the Jordan Ceramic Factory. He qualified in Chemical has contributed to the payment industry in Europe Middle East & Engineering at the University of Ankara. APAC since early nineties. He is a great believer in digital and its impact on daily life, which led to founding Novus in 2013 carving a space as a digital and payments specialist with innovative projects in eight Asian countries. Today Novus Technologies has direct presence in Singapore, Philippines, Cambodia, Sri Lanka, India and covers other Asian markets like Indonesia, Malaysia & Oman through strategic partnerships with established local solution providers. FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Speakers Section 1 13 Brad Jones David Nichamoff Regional Head VP Product Asia-Pacific Development P97 Networks P97 Networks Presentation: Will be available for Panel Discussion and on P97 Expo Stand How Mobile Commerce is Changing the Game David Nichamoff is VP of Product Development for P97 Networks, Brad Jones is the Asia Pacific Regional Head at P97 with responsibility Engineering and Product Management. David Networks located in Melbourne, Australia. He has over is based in Boston, MA, USA and has 20 years of successful 4 years mobile commerce experience and 10 years experience in technology companies, with hands-on and payments experience (mobile, online and in-store) management roles in pre-sales, product management, software focussing on fuel and convenience retailing. Furthermore development, quality assurance, consulting, and support. David’s he has 10 years banking and finance experience and a responsibilities include managing partner relationships with a Masters of Business Administration (MBA). global focus, including North America, South America, Asia and Europe. He has also successfully led several turnaround projects P97 is a mobile commerce and digital marketing platform with domain expertise in telecommunications and IT focused on that connects merchants in the retail fueling industry to the energy industry. Some of fuel retail clients have included: their consumers by enabling mobile payments and the ExxonMobil, Chevron, Shell, Petrobras, Codelco, Dow, RasGas, delivery of targeted digital offers. and Valero. Thomas Rieger Director Marketing and Sales Vernon Brickman Asia Pacific Region Executive Chairman SOLARKIOSK AG ADVERTO Presentation: Vernon better known as Vern, is a seasoned entrepreneur How an integrated solar powered retail solution can unlock having started his first company at age fifteen. Vern has built, additional revenue streams at Fuel Service Stations grown and managed many successful businesses throughout his forty years as a professional entrepreneur. Having invented a solar powered retail solution has helped SOLARKIOSK to become one of East Africa’s biggest retailers As the Founding Director of PumpTV, Vern took the concept with over 200 POS in 3 sub-Saharan countries. Our portable, of a Digital Forecourt TV network and grew that network to modular and quick to implement solutions help our clients more than 130 sites leading to the Val Morgan acquisition to quickly penetrate and grow their business in underserved of the network in 2012. markets by adding retail to their fuel service stations. The Feeling that there was more to do to be done with digital integration of connectivity as a service, as well as mobile money media at the pump. Vern and a small group of investors services, has helped us coping with the growing need for digital started Adverto in 2013. integration in a modern retail context. Thomas Rieger is the director of the Asian Pacific region at SOLARKIOSK AG. He has over 4 years of experience building and optimizing one of East Africa’s leading retail chains, as well as over 13 years of experience in the photovoltaic space. Issue 2 2018 FUELWORLD
14 Section 1 Feature > Fuel Retail Conference 2018 – Conference Speakers www.fuelsexpo.com Russell Dupuy Managing Director Environmental Michael Martens Monitoring Managing Partner Solutions Pty Ltd Aicone Group Russell holds a Master’s degree in Business Administration/ Presentation: Entrepreneurship. Digital Transformation in Retail Petroleum Since entering the petroleum industry with Veeder-Root as a Michael Martens, is experienced as an advisor for graduate development engineer, Russell has become a seasoned manufacturing industry and energy corporations and industry expert and leader with 20+ years experience in leak as a freelance consultant. detection, wetstock management, and automatic tank gauging Michael strongly believes that companies should adopt and forecourt automation. His extensive knowledge and business state of the art and proven information technology to integrity is appreciated and respected throughout the industry. improve their performance. He enjoys working with Russell was the past President of the Australian Petroleum companies which have visions and a management team Industry Contractors and Suppliers Association (APICSA eager to implement new ideas. “These are challenging Limited), and is a member of the Petroleum Equipment times and companies with vision and new ideas to Institute (PEI USA), the Association of Petroleum and Explosives implement will be the successful ones in the future. Administration (APEA UK) and the Australian Institute of My mission is to identify these companies and help them Management (AIM). achieve their vision with the best IT solutions”. Philippe Chautard Frank Rutten Corporate Vice President Development International Director, Gulf Oil Fleet & Mobility International Solutions UK Ltd Edenred Frank Rutten is Vice President International of Gulf Oil International Presentation: UK Ltd – reporting to the Chairman of the Gulf Oil International How to support and enhance fuel retailers pricing strategy in Group, Sanjay Hinduja. In addition to this role he has major targeting B2B customers’ at the pump responsibilities as an active director in several operational Chautard brings over 25 years of senior management companies in the Gulf Oil International Group experience in global corporate fleet and fuel card markets, with expertise in strategy, marketing, product innovations, After studying Economics and International Economics, Frank IT and business process disciplines, in a multicultural and started his career in the oil industry as a trader. He followed this multinational environments. by joining Shell as European Base Oil manager. He then widened his experience and worked in the coal sector as a business Prior joining the Edenred group in 2014 to support their global manager for South America, East Africa and Eastern Europe. expansion strategy, he worked as a Consultant for major Frank also worked in upstream lubricants and was responsible Oil companies and fuel retail solution providers across the for working on strategy for Shell in Azerbaijan, Turkmenistan, globe in the fields of developing the vision & strategy for card Kazakhstan and East Siberia. After 3 years in that role Frank programmed, systems and operational solutions as well as returned to lubricants to run the Shell Aseol lubricants business creating knowledge and insight from information for publishing in Switzerland. In this time he reorganised the company and also companies. Chautard has a degree in Finance and Management created a Global Shell lubricants offering for the food industry. from ESC Nice Sophia-Antipolis. He is based in France. FUELWORLD Issue 2 2018
16 Section 1 Feature > Fuel Retail Conference 2018 – Conference Exhibitors www.fuelsexpo.com Fuel Retail & Distribution Supporting Expo 26-27 June 2018, HOTEL ISTANA, KUALA LUMPUR Conference Area List of Exhibitors Company Name Stand Adverto B059-B060 AVS Display B053 Beacon Software B062 STAGE DFS Wayne Tokheim B047-B048 MAHKOTA II 2.9 Edenred B035-B040 6 3 3 Flexrite B027 B034 B041 B046 B053 3 AVS Flowfuel Malaysia B028 POLYFLO IMPLICO DISPLAY 2 3.0 Gallagher Fueling Systems B050 B031 DISPLAY Gap Solutions B039 PETRO 6 3 INDS. Gulf Oil Display B026 COFFEE BREAK B058 9.0 3 NOVUS Implico B046 B030 TECH B029 Invenco B037 0.1 PETRO 3 B059 SOFT 6 3 3 Novus Technologies B058 B028 B035 B040 B047 B052 5 ADVERTO OUTDOOR OPW Global B051-B052 FLOW 3 3 FUEL EDENRED B060 0.1 DFS OPW P97 Networks B038 B027 B036 B039 6 WAYNE GLOBAL 6 B062 FLEX GAP BEACON Petro Industrial B030 –B031 RITE TATSUNO SOLUTIONS SOFTWARE B048 B051 B037 B038 B049 B050 Petrosoft B029 B026 GULF WESTERN GALLAGHER INVENCO P97 2.0 2.0 Polyflo OIL DISPLAY 2.0 NET. GLOBAL FUELING Elaflex 3.0 Fafnir B034-B041 LSI Risbridger Vaporless Tatsuno Corp B036 Western Global B049 FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Exhibitors Section 1 17 Adverto AVS Display Stand B059-B060 Stand B053 Address: Address: 39 Coast Mine Road AVS Display Sdn Bhd Kilcunda, Victoria 3995 No. 19, Jalan Rakan 12/2 Australia Taman Rakan Tel: +61 3 970 822 88 43000 Kajang Adverto “Changing the way you refuel” Selangor, Malaysia Tel: 6017-2894285 At Adverto we are passionate about helping businesses connect with their customers through intelligent, dynamic AVS Display is a company specializing in design and and flexible digital out of home signage solutions. Adverto manufacture of LED Lighting and Price Change Unit specially is a privately-owned company founded in Regional Victoria, for Petrol Stations. Our greatest achievement is that we are Australia in 2013. successfully have our Price Change Unit approved by IFSF body. Our Price Change Unit System are very easy to install Our flagship digital media solutions are designed, manufactured and many options: various sizes, various colour, wireless, and exported to many petroleum centric retailers who wish LCD Key pad, and POS integration. to provide a positive experience to their customers and their sales objectives inside the station c-store. Contact: Brian Yap, Leaders in integrating multimedia both inside and on top of Marketing Development Manager fuel pumps, we collaborate with fuel dispenser manufacturers brian@avs.my and clients to set up and support successful digital petroleum forecourt multimedia networks around the world. Our products and services are proven to increase sales, improve brand loyalty, optimize customer experience, and reinforce your business objectives. Adverto also supports a range of industries from hotels, retailers, cafes with a multitude of applications that includes kiosks, digital menu boards, and digital advertising with point of sales integration. Contact: Vernon Brickman, Executive Chairman Alex Smith, VP Of Research and Innovation Greg Clark, Director Issue 2 2018 FUELWORLD
18 Section 1 Feature > Fuel Retail Conference 2018 – Conference Exhibitors www.fuelsexpo.com Beacon Business Systems DFS Wayne Tokheim Stand B062 Stand B047 – B048 Address: Address: Perth Office Lot P.T. 27259, Jalan Sigma U6/4 182 Scarborough Beach Rd, Bukit Cerakah, Seksyen U6 Mount Hawthorn WA 6016 40150 Shah Alam Tel: +61 8 6267 5162 Selangor Darul Ehsan, Malaysia. Fax: +61 8 6313 6492 Tel : +603-7847188 Fax : +603-7847188 Proudly Australian owned and operated, Beacon was established in Perth, Western Australia in 1988. Since then, we have been Comprised of the most trusted names in the fueling industry, servicing both local Australian businesses and overseas we have been global leaders in driving innovation for more companies with state of the art retail software solutions from our than 100 years. Dover Fueling Solutions (“DFS”) will provide Perth and Melbourne offices. advanced fuel-dispensing equipment, including systems and payment, automatic tank gauging and wetstock management Our portfolio of software products includes our flagship retail solutions. Our objective is to be a partner — providing more software solution Beacon, which is specifically designed for the choices, end-to-end solutions and world-class support. retail fuel and convenience store industry. Within Beacon there are separate modules for Point of Sale, Back Office, and Head Office. Contacts: All modules integrate offering a complete end-to-end solution Chris Cooper, from forecourt to corporate head office. General Manager ROA Chris.Cooper@opwglobal.com With our expertise of the fuel industry and outstanding reputation for exceeding our customers expected outcomes, Shaun Napier, Beacon Business Systems are well equipped to provide you a Sales Director complete software solution for your retail needs. Shaun.Napier@wayne.com Contact: Hamid Ahmad, Allan Holst, Director Regional Sales Manager sales@beaconsoftware.com.au Hamid.Ahmad@Wayne.com FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Exhibitors Section 1 19 Edenred Flexrite Stand B035 – B040 Stand B027 Address: Address: Cardtrend No.3 Jln 7/6, Tmn Perindustrian Selesa Jaya, 1 Tech Park, Seri Kembangan, 43300 Selangor, Malaysia Bandar Utama, 47410 Petaling Jaya, Flexrite Sdn Bhd is located in Kuala Lumpur, Malaysia. The Selangor, Malaysia company is engaged in the manufacture and distribution of products and systems for the underground delivery of petroleum Edenred is the world leader in transactional solutions for and related products from storage tanks to distribution points. 770,000 companies, 44 million employees and 1,4 million merchants, with business volume of more than €26 billion The company located its manufacturing facility in Kuala Lumpur generated in 2017 (via mobile, online platform, card or paper to enable the optimum geographical distribution of product to voucher). virtually any location worldwide. The operation consists of a manufacturing facility, distribution warehouse and administration Edenred’s offer is built around three business lines: Employee comprising; sales, marketing, engineering, technical service Benefits, Fleet and Mobility Solutions, Complementary and support and accounting. Our pipe systems are of the highest Solutions including corporate payments. quality and efforts never stop to continuously to improve our product offerings. With 28 solutions accepted in 46 countries, Edenred is one of the world’s leaders in Fuel and Fleet solutions. The Group’s The Marketing and Service Representatives are fully trained services (fuel cards, tolling, maintenance, parking, carwash, in Flexrite’s products and are strategically located to provide etc.), are accepted in a network of 90,000 partner merchants personal interaction with the distributors and customers. They (6.3 billion liters of fuel and 2.6 million Edenred fuel cards are an integral part of the team and understand the oil and gas or toll solutions). Edenred also offers to fuel retailers an market segment that the company participates in. integrated solution to manage fuel cards and loyalty programs (IT services, sales & marketing or complete administration). The top management is deeply involved the activities of the company and have a hands on approach to maintain Edenred is present in 10 countries in Asia for over 20 years, communications and understanding of the effectively of the and is leveraging Cardtrend – a specialist provider of Fuel, company’s policies. Rapid response is a hallmark of their Fleet and Loyalty solutions- to further penetrate this region. approach to customer satisfaction. Cardtrend has recently launched innovative solutions such as a pricing engine, an enhanced authorization module, mobile Flexrite main product range is flexible underground fuel piping wallets and a hybrid fuel card platform, enabling to operate and secondary containment system. It consists of a secondarily closed and open loop transactions from one single card. contained underground piping system which features a flexible Cardtrend is servicing leading oil companies and fuel retailers coaxial pipe whereby both the inner primary supply pipe is in Malaysia, Thailand, Philippines, Brunei and Vietnam, and integral with the outer secondary containment pipe. This coaxial manages over 10 million fuel and loyalty cards generating over construction allows that 35 million transactions. this dual purpose pipe can provide the means of both primary liquid supply and secondary containment within To know more about Edenred and Cardtrend visit us at booth the same pipe. B035-B040 at FuelsExpo or at www.edenred.com and www. cardtrend.com for further information! The double-pipe construction is made of materials which have a permeability rating which is acceptable to meet U.L. and Contact: EU standards for primary containment systems, which store Mok Chee Yong, flammable liquids. In addition, the primary supply pipe has a Account & Development Manager - Cardtrend smooth inner surface for improved hydraulic flow, coupling Tel: +603 77288380 capabilities and ease of installation. cheeyong.mok@cardtrend.com Contact: Philippe Chautard, Mr. Joseph Yap, Corporate Development Director APAC - Edenred Managing Director: Mobile: +33 622 60 53 89 Tel: +60 3 8961 6266 philippe.chautard@edenred.com Fax: +60 3 8961 7266 Issue 2 2018 FUELWORLD
20 Section 1 Feature > Fuel Retail Conference 2018 – Conference Exhibitors www.fuelsexpo.com Flowfuel Malaysia Gallagher Fuel Systems Ltd Stand B028 Stand B050 Address: Address: No. 6 Jalan Bukit Permai Utama 3 Gallagher Head Office Taman Industri Bukit Permai, 56100 Kuala Lumpur 181 Kahikatea Drive Tel: +60 342803257, +60 342855399 Fax: + 60 342803253 Hamilton 3206 New Zealand Flofuel Sdn Bhd, formally known as Special Services Enterprise Tel: +64 21 666 474 which has been serving our clients since 2012. Flofuel Sdn Bhd was formed on 22nd July 2010 and established into a leading Gallagher Fuel Systems Ltd (Gallagher), founded Service Provider for Fuelling Industry in Malaysia. Our field in 1939, is a leading manufacturer and supplier of products to the fuel retail industry. Gallagher’s of expertise is categorized into Oil & Gas Downstream vapour recovery systems are installed extensively operations especially in Fuel System Service and maintenance. throughout Australasia and comply to the strictest We also provide technical expert consulting services, environment protection regulations throughout management services and technical trainings. Being an the world. official member of Petroleum Equipment Institute(PEI) and by practicing International Standard Safety procedure, we become Gallagher is pleased to introduce Universal the Pioneer in Fuel System service and maintenance all over Vapour Recovery (UVR). Using global best practice Malaysia including Sabah and Sarawak. Our Field of Expertise: methodology and leading-edge technology, UVR • Flofuel is the sole distributor of Excel br- Pneutronic Tire delivers a high performing VR2 solution to those Gauge (Air Balancer) in South East Asia. wanting a safer and healthier environment for • Piping Installation & Modification employees, fuelling customers and the planet. UVR is also the sensible choice for those wanting • Fuel Dispenser Repair, Service and Overhaul. to significantly reduce their evaporative fuel losses • Fuel Dispenser Refurbishment, Installation and and improve their bottom lines. UVR is a retrofit Commissioning VR2 system that operates universally with any fuel • Fuel Dispenser Calibration and certification with MCM dispenser, irrespective of make, model or age. Department • Critical Equipment Inspection (CEI) UVR continuously monitors the vapour recovery performance of every petrol sale. If the system • Loss of Primary Containment (LOP C) Inspection falls outside agreed performance criteria an alarm • Product Loss Investigation Procedure B (PLIP B) is raised to the support provider, ensuring that a • Pipeline Pressure Testing fault can be quickly rectified. • Electrical Inspection on equipment, Cables and their terminations UVR continuously monitors fuel flow rate, vapour flow rate and fuel temperature. The data collected • Air Compressor Overhaul, Servicing, Installation, accurately controls the Vapour over Liquid (V/L) ratio Commissioning and Preventive via an Electronic Proportional Valve (EPV), thereby • Maintenance. minimizing the risk of air entering the Underground • Air Balancer (Tyre Inflator) Servicing, Installation and Storage Tank (UST), or saturated petrol vapour being commissioning. released to the atmosphere. • TOMINAGA Dispensers UVR also monitors vapour concentration. Ensuring Contact: that only saturated petrol vapour is recovered and Mr. Lakhbir returned to the UST. UVR can detect whether there is +6019 280 1778 (Director) a leak between fuel delivery and vapour recovery paths, which could see purchased petrol returned to the UST Mr. LogesWaran rather than being delivered to the customer’s vehicle. +6012 610 5764 (Operation Manager) Contact: Mr. Satia Fred Noyce +6013 681 4778) (Marketing Manager) International Market Development Manager FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Exhibitors Section 1 21 GaP Implico Stand B039 Stand B046 Address: Address: 26 Woodlands Terrace Implico (M) Sdn Bhd Edwardstown, South Australia 20.05, Level 20, Wisma Goldhill www.gapsolutions.com.au 67 Jalan Raja Chulan 50200 Kuala Lumpur GaP Solutions is a software developer, systems integrator, Malaysia point of sale, back office and weighing equipment supplier. Since its creation, GaP has used its unique expertise in The Implico Group optimizes logistics and business these key areas to become recognized as the foremost processes for oil and gas downstream companies. innovator of Australian retail solutions. GaP has solutions The international consulting and software company for fuel, convenience, grocery and liquor outlets amongst with its headquarters in Hamburg, Germany, has others. subsidiaries in Malaysia, Romania and the USA. Founded in 1983, the company today employs around Contact: 200 staff. Robert Maher Business Development Manager Implico provides consulting services, data services Robert@gapsolutions.com.au and software solutions for the entire supply chain – from forecasting, order entry, dispatching and tour Stephen Gavan optimization to data collation and invoicing. Leading oil Business Development Manager and gas companies all over the world trust in Implico’s Stephen@gapsolutions.com.au industry expertise and high-performance IT solutions including OpenTAS, iGOS, and the SAP downstream solutions SAP SDM and SAP RFNO (both available as Business Suite or S/4HANA version). OpenTAS automates the storage and transportation of hydrocarbons for refineries, tank farms, and service station networks. iGOS (Implico Global Operation Services) offers innovative downstream solutions out of the Cloud. SAP SDM (Secondary Distribution Management) steers and optimizes the complete order-to-cash process. SAP RFNO (Retail Fuel Network Operations) automates all payment and quantity flows of service station networks. Implico is a Microsoft Gold Partner, a Software Development Partner of SAP and a member of the Oracle PartnerNetwork. In the field of Terminal Automation Systems, Implico is market leader in Europe, Middle East and Africa (ARC market study, July 2016). The company has been recognized for its products and services on numerous occasions. It was named, for example, “Best Oil & Gas Software Specialists” in 2017 and received the Tank Storage Award as “Best Terminal Supplier” in 2018. Contact: Nordin Salleh, Managing Director Implico (M) Sdn Bhd contact@implico.com Issue 2 2018 FUELWORLD
22 Section 1 Feature > Fuel Retail Conference 2018 – Conference Exhibitors www.fuelsexpo.com Invenco Novus Technologies Stand B037 Stand B058 Address: Address: Invenco Asia SDN BHD 152 Beach Road Level 3, Wisma Ali Bawal 1 #13-05 Gateway East Jalan Tandang Singapore 189721 46050 Petaling Jaya, Selangor, Malaysia Tel: +65 62 97 70 85 P: +60 3 7781 0298 Invenco is revolutionizing self-service payment. It has Novus Technologies, established in 2013 and its headquarter smart, fast, secure EMV payment solutions to engage in Singapore, is a leading digital transformation solution customers on the world’s most sophisticated forecourts – provider for retail and banking. Our extensive relationships through to affordable options for the smallest sites. with banks, payment operators and solution providers in these geographies give us the depth and breadth required to add Invenco’s Outdoor Payment Terminals (OPTs) are designed value to our customers. Today Novus Technologies has direct to operate in both attended and unattended environments. presence in Singapore, Philippines, Cambodia, Sri Lanka, India Their sleek, strong design is the showcase for a range of and covers other Asian markets like Indonesia, Malaysia & sophisticated technology including contactless payment Oman through strategic partnerships with established local and cloud connection as standard. solution providers. In March 2018, Invenco launched its G7 OPT into SE Asia. We command a deep expertise in Channel Banking, Payment It is the world’s first open platform, outdoor payment Systems, Financial Inclusion, Petroleum Retail Automation, terminal with a 12.1” inch touchscreen enabling a wide C-Store Automation, Mobile Payment & Wallet Solution, Retail range of smart applications to sell more products and & Branch Design as well as Customer Experience and User services at the pump. Its modular design makes it a Interface Design. perfect retrofit option for a multitude of pumps and gives those who want to strongly connect the forecourt As a solution provider, we target to simplify the acquisition, with instore, a real opportunity to generate more revenue. innovation and implementation of technology for our customers in order to empower them to focus on their core For those with smaller sites, Invenco’s new Microsite business. We achieve this by supporting our customers from Solution brings together its powerful G6-OPT technology the requirements definition phase to the final implementation with built in Forecourt Controller software and pump and best practice delivery models including SaaS, Managed interface capability. It comes packaged with forecourt Services or full outsourcing models. software to manage customer interaction at the pump. Built for cost-effective installation, it is available as Our customer base includes leading banks, fuel retailers, an affordable package, including a monthly payment merchant organisations, financial institutions and payment option. processors across the APAC and middle-East region. Invenco products are sold through a range of partners For the fuel petroleum retailer, we are offering innovative globally; together we will help you revolutionize technology in forecourt and C-Store automation, digital self-service payment for your business. payment options as well as integrated customer acquisition and loyalty systems, improving operational efficiency and Contact: security as well as data analytics for enhanced customer Craig Panter engagements. This network of professionals helps us Chief Business Development Officer leverage on the cumulated knowledge and cross-geographies experiences and learning. Nathan Barnett APAC Contact: Business Development Manager Ricardos Khoury President & CEO www.invenco.com/contact ricardos.Khoury@novustech.com.sg FUELWORLD Issue 2 2018
DESIGNED FOR YOU Wayne Helix TM fuel dispenser w w w. w a y n e . c o m © 2 0 1 8 . Wa y n e , t h e Wa y n e l o g o , H e l i x , D o v e r F u e l i n g S o l u t i o n s l o g o a n d c o m b i n a t i o n s t h e r e o f a r e t r a d e m a r k s o r r e g i s t e r e d t r a d e m a r k s o f Wa y n e F u e l i n g S y s t e m s , i n t h e U n i t e d S t a t e s a n d o t h e r c o u n t r i e s . Other names are for informational purposes and may be trademarks of their respective owners. www.fuelsexpo.com Discover the Wayne Fueling Systems solutions designed for you at Fuels Expo Stand B047 – B048 Discover Bukit the Seksyen Cerakah, Wayne Fueling Systems U6, 40150 Shah solutions designed Alam, Selangor for Ehsan, Darul you at UNITI Expo. Malaysia Find Wayne in Hall 5, Stand 5C10, 15 - 17 May 2018, Stuttgart, Germany.
24 Section 1 Feature > Fuel Retail Conference 2018 – Conference Exhibitors www.fuelsexpo.com OPW Global P97 Networks Stand B051-B052 Stand B038 Address: Address: OPW Malaysia Sdn. Bhd 3700 W Sam Houston Pkwy S #425 pt27259, 14, Jalan Sigma U6/17, Subang Permata, 4 Houston, Texas 77042, 0150 Shah Alam, Selangor, Malaysia USA Tel: +60 3-7847 1888 Founded in 2012 by President and CEO Donald Frieden, P97 has developed a platform designed to engage OPW is a global leader in fully integrated fluid handling, mana customers and drive loyalty for gas stations and gement, monitoring and control solutions for the safe and convenience stores. efficient handling of critical petroleum-derived fluids from the refinery to the commercial and retail points of consumption, P97 Networks provides secure cloud-based mobile including loading systems, rail and transport tank truck commerce and digital marketing solutions for the equipment, tank gauging equipment and automated fuel convenience retail and fuels marketing industries under the management systems, valves and fittings, underground and brand name PetroZone. P97’s commerce solutions enhance above ground storage tank equipment, spill containers, overfill the ability of convenience store operators, marketers, and prevention devices, secondary containment sumps and flexible oil companies to attract and retain customers by providing piping, fuel dispensing products, including swivels, breakaways, technology that industrial and automatic dispensing nozzles for vapor recovery, securely connects gasoline, diesel, and alternative fuels, and clean energy fuelling millions of individual nozzles and accessories for LPG, Hydrogen and CNG. mobile phones and connected cars OPW has more than 3850+ employees with manufacturing with identity and operations in North America, Europe, Brazil, China and India geolocation-based and sales around the world. OPW is part of the Fluids segment software technology of Dover (NYSE: DOV). to create unique connected-consumer For more information please logon to www.opwglobal.com experiences. Contacts in Asia Pacific (ROA): PetroZone was Charlie Li the first solution General Manager OPW APA to support credit, charlie.li@opwglobal.com debit, ACH and all leading mobile wallet Colin Brown payment methods Products Manager without requiring colin.brown@opwglobal.com additional hardware at fuel dispensers. Jovie M. Victor Reyes P97’s white label Regional Sales Manager technology is jovie.reyes@opwglobal.com revolutionizing the retail fueling Naidu Kumaraguru industry with the Regional Sales Manager KPS ultimate security and kumaraguru.naidu@opwglobal.com convenience of mobile payments. Boon Chin Yap Regional Sales Manager Contact: boonchin.yap@opwglobal.com Brad Jones Regional Head, Petty Ho Asia Pacific Regional Sales Manager, NEA Brad.jones@p97.com petty.ho@opwglobal.com Tel: +61 (0) 428 038 772 FUELWORLD Issue 2 2018
www.fuelsexpo.com Feature > Fuel Retail Conference 2018 – Conference Exhibitors Section 1 25 Petro Industrial Petrosoft LLC Stand B030-B031 Stand B029 Address: Address: Factory 2, 106 Potassium Street 290 Bilmar Drive, PO Box 407 Pittsburgh, Narangba Qld 4504 PA 15205, Australia USA Tel: 07 3204 9558 Tel: 412-306-0640 We manufacture and market an extensive range of Petrosoft’s founder is a retail operator and engineer who Containerised Self Bunded Tanks suitable for the initially developed a cloud-based back-office software solution storage and dispensing of Diesel, Petrol (Gasoline), in 2002. Today, the company provides a platform, integration Aviation Fuels, Lubricants, Diesel Exhaust Fluid (DEF), options, software, hardware, and services. These solutions and Waste Oil. are designed to take advantage of advances in technology, address changes in consumer demand, and enable seamless Our Liquitainer, HT Series and T Series Self Bunded Tank connections within today’s retail ecosystem. range in size from 12 000L through to 110 000L. The company’s technology is positioned to deliver a PETRO Industrial is a leading manufacturer, marketer measurable return (ROI) to retailers since it is focused and supplier of commercial refuelling and lubrication on where sales and profits are realized, within day-to- storage and dispensing equipment globally. day operations. The company continually strives to create innovative solutions, enabling retail operators to manage their We are GLOCAL, that is we are a Global Business with on-site and back-office operations more efficiently. Retailers Local Branch Operations strategically positioned can use these solutions to decrease risk, leverage legacy data throughout the world. PETRO Industrial has branches and systems, and to optimize inventory, productivity, sales, located throughout Australia, in South Africa, profits, and margins. United Arab Emirates and Canada. From its headquarters in Pittsburgh, the company supports Contact: its POS, foodservice, fuel management, and back-office Herbert Few product lines as well as its integration with industry-leading Managing Director technology partners. The company offers a full menu of services along with flexible training options such as on-site, classroom, online, and on-demand sessions. Contact: Tatiana Chumakova Business Development Manager Issue 2 2018 FUELWORLD
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