Protect Your Workforce and Operations During - COVID-19
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Protect Your Workforce and Operations During COVID-19
As the worldwide COVID-19 pandemic
nears its second year, organizations
are reopening workplaces, resuming
business travel and adapting their
operations with the goal of returning to
pre-pandemic levels of productivity and
profitability. The pandemic, however,
has stubbornly refused to retreat and
still threatens the survival of many
businesses and the health and safety their travel to these various locations, each of
of their workforces. which is dealing with the effects of COVID-19 with
a varied level of success.
Across the globe, countries are looking to
To protect traveling employees and remote
rejuvenate their economies and are issuing new
workers, organizations must accurately and quickly
rules and regulations to increase the health and
assess the threat level at every location, from the
safety of their populations. As a result, businesses
country level down to the community. The need for
must satisfy these new regulations by introducing
such a high degree of risk intelligence also applies
corporate policies that emphasize employee safety,
to workplaces like the factory floor, an indoor
especially when it comes to stopping the spread
environment in which COVID-19 can spread like
of COVID-19.
wildfire if a single employee becomes infected.
Before the pandemic, many global businesses
In addition to COVID-19, businesses face countless
invested in systems powered by artificial
threats, from extreme weather events and
intelligence (AI) to deliver greater value to
regional conflicts to hazardous-material spills and
their customers. But AI technology isn’t just for
cyberattacks. The key to planning and responding
improving business processes and the customer
to so many vulnerabilities is granular visibility into
experience. As these businesses reopen, they have
each threat or event, which starts with gathering
the opportunity to implement a modern critical
and interpreting volumes of data from a multitude
event management (CEM) platform powered
of sources.
by this emerging technology to more effectively
manage risks and threats to their operations No matter how many brilliant and experienced risk
and employees. analysts a company employs, it’s impossible to
monitor so many data sources and interpret that
data to make crucial decisions quickly. AI-powered
Using Risk Intelligence to Safeguard critical event management platforms enable
Employees from COVID-19 corporations to harness the complete power of risk
Global businesses have offices and physical intelligence, because they gather critical event data
plants in disparate parts of the world and supply from around the globe, pinpoint what’s relevant
chains that span continents. Executives, sales to you and provide the actionable intelligence you
professionals and field technicians are increasing need to respond rapidly to operational disruptions
and protect employees from harm.
Protect Your Workforce and Operations During COVID-19 onsolve.com 2
Identify High-Risk Locations Intelligence appears in the platform in a form that
in Real Time is visual and actionable with features such as:
With business travel trending upward, • Data visualization dashboard: The dashboard
organizations must always be on the outlook for providesa streamlined and holistic view of every
the next COVID-19 hotspot. Identifying high-risk location whereyou do business across the globe.
areas begins with detecting and collecting It features dynamic maps of critical events like
mountains of data. The OnSolve Platform for COVID-19 outbreaks, as well as your facilities,
Critical Event Management™ gathers data from logistics and the real-time movements of your
a wide range of local, regional, national and employees, including delivery drivers.
international sources, providing deeper insights • Destination research portal: Before your
into hazards globally and at the hyper-local level. employees travel, the portal lets you view
summarized travel bans and advisories for any
The platform’s machine-learning algorithms
country, state or region, government-mandated
track more than 53 types of high-risk incidents
restrictions, country risk ratings and recent
and collect data from thousands of authoritative
incident reports.
sources, including:
• Comprehensive, real-time reports: The platform
• Daily briefings and policy changes by state or synthesizes data into visually rich reports that
province and country contain actionable intelligence to remediate
• Hyperlocal entities like city, town and county the danger to your employees in real time. For
governments and hospitals example, you can use this information to warn
a worker of a hotspot, issue instructions for
• The World Health Organization
quarantining or extract an employee from
• The World Meteorological Organization and
an affected area.
National Weather Service
Responding to or recovering from a critical
• The FBI, FEMA and NATO
event successfully relies on effective planning. The
• The Integrated Research on Disaster
intelligence presented by the platform not only can
Risk program
be used to improve existing safety plans, it can be
The platform’s AI engine cross-references these used to model and predict critical events, such as
sources to validate the data’s accuracy and notify the location and timing of the next COVID-19 wave.
you of a hazard, such as a COVID-19 outbreak at a
particular location, in real time.
Protect Your Workforce and Operations During COVID-19 onsolve.com 3
Lower the Risk of COVID-19 Rapidly Communicate with
Outbreaks with Contact Tracing Employees, Wherever They Are
Should any employee become infected or exposed During a pandemic, simply detailing company
to someone with COVID-19, containing the virus safety and travel policies and posting them to
immediately is a must. Organizational contact the intranet aren’t enough. The OnSolve platform
tracing is an essential method for identifying new provides an advanced notification system that lets
cases in your company before they spread. The HR and management communicate with remote
OnSolve Platform for Critical Event Management and traveling employees to protect them and keep
tracks employees who carry GPS-enabled them engaged during the unpredictability of a
smartphones, which pinpoints employees’ precise global health crisis.
locations, unlike platforms that rely on Bluetooth,
The notification system lets you:
which is less accurate because it tracks users
within a 30-meter radius. Send alerts globally: Deliver critical, time-
sensitive alerts wherever your employees
The OnSolve platform enables “geo-fencing” of
work, backed by a resilient infrastructure in
locations where outbreaks have been reported
geographically
to trace employees who have visited those areas,
dispersed locations.
overlay those maps with employee location-
tracking data and narrow down employee Reach people on their devices: Geo-target
movements even further by using timestamps. emergency alerts, health advisories and
Armed with this intelligence, you can test corporate news in multiple languages via
employees and isolate and recommend phone, email, SMS, desktop alerts and
treatment for those infected by COVID-19. mobile alerts to employees who use the
OnSolve mobile app.
Always keep in mind employees’ privacy rights.
Adhere to HIPAA regulations when tracing Control alert security: Send secure,
employees in the United States and follow the encrypted alerts with extensive
privacy laws of each country where you do logging and role-based permissions.
business. Only those employees who provide
Poll and track responses in real-time:
consent and enable GPS on their smartphones
Gather data from workers using simple
will be traced. Any data you record should be
surveys with yes/no options and
used only for organizational health purposes.
personalized text responses.
Protect Your Workforce and Operations During COVID-19 onsolve.com 4Navigate Disruptions to Operations
Using the OnSolve platform, you can
Caused by COVID-19
communicate information that supports The OnSolve Platform for Critical Event
employees’ safety, health and Management enables you to detect and respond
well-being, such as: to disruptions in your supply chain as they unfold,
whether the problem originates with a supplier,
• Work-at-home directives: Issue
a vendor or an incident at one or more of your
work-at-home directives such as new
locations. With its real-time data collection,
safety policies, expectations for hours
risk intelligence reporting and global critical
worked and security requirements
communications system, the OnSolve platform
for the use of company devices,
enables you to:
collaboration systems and networks.
• Wellness checks: Encourage • Balance production capacity: Move
employees to check themselves manufacturing from a plant shut down by
periodically for COVID-19 and ask COVID-19 to a safe plant to minimize the impact
them to report on their symptoms, on productivity and protect workers from harm.
track infection, hospitalization and • Reroute transport: Shift the delivery of products
death rates within your organization from a carrier with a distribution center in a
and provide fast, accurate information COVID-19 hotspot to one or more other carriers
to employees about where to less affected by the virus.
seek treatment.
• Expand supplier partnerships: Seize the
• Health-related messages: opportunity to enlist additional suppliers to
Communicate updated safety protect your company from points of failure in
protocols and requirements before the supply chain.
employees return to the office,
• Choose alternate vendors: Quickly contract with
quarantining instructions and the
a new vendor when your usual vendor struggles
latest critical updates on COVID-19
with employee infections or their own supply-
from public health officials.
chain disruptions.
• Match supply with demand: Refer to AI-powered
risk intelligence reports to identify those who are
most and least likely to buy your products due to
the effects of COVID-19 on consumer behavior.
Protect and Preserve Your Most
Valuable Resources
The OnSolve Platform for Critical Event
Management keeps your business operations
running with real-time data collection from
thousands of the most trustworthy sources,
as well as in-depth risk intelligence reporting
Protect Your Workforce and Operations During COVID-19 onsolve.com 5in real-time, a lightning-fast, secure critical
communications system that targets your people,
places and property anywhere in the world
and a complete audit trail of all your
remediation activities.
The OnSolve platform lets you save:
Learn why OnSolve
• Lives: Rapidly communicate with and warn should be a part of your
employees as quickly as local health agencies
and redirect employees to facilities not impacted
communication plan.
by COVID-19.
REQUEST A DEMO
• Time: Quickly and accurately identify and
analyze critical events without intensive human
intervention, and proactively plan for outbreaks About OnSolve
and operational disruptions.
OnSolve delivers critical event
• Money: Maintain consistent levels of productivity management solutions designed to help
and execute response plans to recover from enterprises, organizations and agencies
of all sizes create the most successful
disruptions faster.
outcomes when critical events occur.
With the OnSolve Platform for Critical Event The OnSolve Platform for Critical Event
Management combines leading risk
Management, even the largest multinational
intelligence, critical communications
corporation can protect its workforce and
and incident management into
operations before, during and after a global
one SaaS-based global portfolio.
disaster like COVID-19. Our AI-powered platform is purpose-built
to deliver fast, relevant and actionable
intelligence, enable vital communications
and allow response teams to react calmly
and confidently.
Visit OnSolve.com to learn more.
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