PROGRAM & SCHEDULE - A Disruptive Forum on Today's Consumer and Dairy's Opportunities DairyExperienceForum.com | #DEF2020 - Dairy Experience Forum
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PROGRAM & SCHEDULE A Disruptive Forum on Today’s Consumer and Dairy’s Opportunities DairyExperienceForum.com | # DEF2020
AGENDA The Dairy Experience Wednesday INSTRUCTIONS: July 15 The spaces below have been designed for you to take notes as you are watching the conference. Feel free to print or use this fillable PDF. If you are using the PDF make sure to save so you don’t lose your notes. We also invite you to join the conversation online by using #DEF2020. Welcome Remarks 10:00 a.m. – 10:10 a.m. CT Consumer Focus Group 10:10 a.m. – 11:00 a.m. CT Hear first-hand from consumers regarding their opinions on dairy, how they make their purchasing decisions and how they view dairy farming. This live focus group will give you insights into a consumer mindset and provide you the opportunity to ask questions. Key Takeaway: Notes: Small Group Discussions 11:00 a.m. – 11:30 a.m. CT Upon hearing from our live focus group, we will break out into virtual small groups to discuss the themes that were shared and how to use that information in your given roles in the dairy supply chain. Key Takeaway: Notes: LUNCH BREAK 11:30 a.m. – 12:00 p.m. CT Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 2
AGENDA The Dairy Experience The New Normal: Post COVID-19 Dairy Category 12:00 p.m. – 12:40 p.m. CT Larry Levin, Executive Vice President, IRI Consumers are pivoting their shopping behaviors and adapting a new normal. Milk ranks #9 in fastest growing categories in e-commerce, up 279% from a year ago. Dairy aisle retail sales growth has outpaced total store dollar growth since the beginning of the pandemic. How can this growth be sustained both in-store and online? To uncover the opportunities for dairy at retail, we must first understand the consumer who is adding more dairy to their cart and why. With this quickly changing landscape, Larry Levin, Executive Vice President of Market and Shopper Intelligence at IRI, will take a deeper dive into why shoppers are purchasing more dairy, how dairy is being consumed differently and what opportunities are around the corner as life returns to a new normal. Key Takeaway: Notes: The Environmental Solutions Panel 12:40 p.m. – 1:15 p.m. CT Suzanne Vold, Dairy Farmer, Dorrich Dairy Bob Huffman, President & CEO, First District Association Brian Zook, Director, Bel Brands USA Learn how dairy is an environmental solution to good nutrition. The dairy industry has been on a long path of continuous improvement when it comes to practices that decrease its carbon footprint, improve water quality and reduce and optimize water usage. Hear from a dairy farmer, a cooperative processor and a consumer branded product manufacturer about what they are doing to reach the industry’s 2050 Environmental Stewardship Goals. Key Takeaway: Notes: Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 3
AGENDA The Dairy Experience BREAK 1:15 p.m. – 1:30 p.m. CT How the 21st Century Eater is Shaping the Future 1:30 p.m. – 2:10 p.m. CT of Food & Dairy Mike Lee, co-founder & co-CEO, Alpha Food Labs In this session, Mike Lee of The Future Market and Alpha Food Labs will explore the trends and consumer behaviors that are shaping the future of food, with a specific focus on the dairy industry. This journey will be viewed through the lens of the 21st century eater—an eater who demands foods that fulfill needs at the intersection of health, sustainability, and experience. Join this session to understand how these consumers will impact the marketplace for decades to come and what food producers, processors, distributors, brands, and retailers can do to meet their needs and thrive well into the future. Key Takeaway: Notes: The Secret to Navigating Change – Harris III 2:10 p.m. – 2:50 p.m. CT Harris III, Illusionist In times of unprecedented change, how do you lead your organization into the future? You do it through developing and casting a vision that stirs the imaginations of those you influence. You remind them of who they are, which reawakens their wonder to what is possible. These important shifts are only accomplished through the magical power of story. Great leaders bring stories to life and invite their teams, clients and customers to become characters in that story. The result is a new narrative that creates clarity, alignment, and confidence regardless of new market conditions. Key Takeaway: Notes: Debrief and Closing Thoughts 2:50 p.m. – 3:05 p.m. CT Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 4
ACTION STEPS The Dairy Experience Three biggest learnings: Action steps I can take to drive dairy demand: Thank you to our Dairy Experience Forum Advisory Council! Tim Baumgartner, Compeer Financial Jennifer Block, Innovation Center for U.S. Dairy Brandon Borts, Kum & Go Katie Hepler, Dairy Farmers of Wisconsin Kelsey King, Land O’ Lakes Molly Pelzer, Midwest Dairy 5
THANK YOU The Dairy Experience Dear Dairy Experience Forum attendees, On behalf of Midwest Dairy, I want to thank you for taking time to join us at our 2020 event. We hope the content was useful for your role in the industry. By providing the opportunity to hear directly from consumers and learn more about current and future dairy trends, this event helps us work toward the Midwest Dairy vision and mission to bring dairy to life by giving consumers an excellent dairy experience. We also have the opportunity to learn about the commitment the dairy community has toward meeting the consumer desire to have food that is not only good for them, but good for the planet, the animals and the communities in which we all live. The Midwest Dairy staff are your resource to help you build more consumer trust in dairy and sales of dairy products. I encourage you to reach out to us to keep the conversation going and build stronger partnerships that result in shared outcomes of bringing dairy to life. Sincerely, Molly Pelzer CEO, Midwest Dairy 2020 Virtual Dairy Experience Forum 6
SPEAKER BIOS The Dairy Experience Harris III, Illusionist While hundreds of thousands of people around the globe know Harris “the Third” as an award- winning illusionist, in the last few years his career has exploded into becoming a sought-out keynote speaker, storyteller, and event curator. His endeavors expanded as an entrepreneur as he founded the Istoria Collective, an event and production company that creates and executes meaningful and transformative experiences for people and brands through both live events and a variety of other mediums. Harris’s greatest strength as a communicator is often found in his unique form of storytelling. He attracts audiences and holds their attention in a way few other speakers do, not only because of his 20-year background as a master illusionist, but also a highly effective and memorable keynote speaker who helps audiences discover what he refers to as “real magic.” His excellence and uniqueness in doing so has taken him to thousands of stages in 49 states across America, and in almost 40 countries throughout Europe, Asia, Africa, and even the Middle East. He has presented to more than 2 million people worldwide, live in person, not including multiple film and television appearances. The universal nature of his presentations has taken him to such a wide variety of venues that it’s difficult to wrap your head around. He has been called upon by Elvis Presley Enterprises to create custom presentations for Graceland and asked to deliver creative and inspirational messages at fundraising events at venues like the Southwest Airlines Corporate Headquarters. He is invited to present at exclusive, members-only clubs like Manhattan’s Soho House, the headquarters of tech giants like Pinterest, to TEDx events and arenas packed with tens of thousands at a time, like Catalyst Leadership Conference. Catalyst went on to add Harris to their prestigious and highly-respected Young Influencers List, naming him one of America’s most influential young people. After an already successful career as a speaker and performer, Harris is now entering the next decade of his career with a new enthusiasm for stories and art. With his perspective of what real magic is, Harris’ presence is quickly being felt in new circles and industries. In 2016, he began a new season by relaunching STORY, the nation’s premier conference for creators and storytellers. What began as a simple two-day annual conference has exploded into a prolific movement of culture- shaping storytelling. Under Harris’ leadership, STORY has turned into a community who is gathering in multiple cities around the world through a variety of workshops, conferences, and events. These are no ordinary creators’ gatherings. Harris’ STORY events have partnered with storytellers who create for companies like Disney, DreamWorks, Pixar, Nike, YouTube, NatGeo, and even NASA’s Jet Propulsion Laboratories and more. That has led to Harris, himself, partnering with an equally impressive list of companies for workshops, keynotes, and presentations about storytelling, creative thinking, imagination and innovation, and how wonder transforms everything from leadership, to our workplace culture, and our creative processes. Harris is awakening child-like wonder, imagination, and curiosity in a way that only someone who believes in real magic can. Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 7
The The Power of Promotion Promotion Wisconsin Wisconsin dairy dairy farmers’ farmers’ marketing and promotion promotion dollars dollars work workto to drive drive demand demand forfor Wisconsin and dairy Wisconsin cheese and dairy products products 70% SSINC IN CEE TTH HEE DAIRY DA IRY CHECKOFF CHE CKOFF WAS C WAS CR REA TE D IN E ATED I N 198 1 98 3 U.S. PER CAPITA CHEESE U.S. CONSUMPTION is up is up o o ve ve rr 45 MILLION POUNDS INCRE A SE IN ANNUAL INCRE A SE IN ANNUAL WISCONSINCHEESE WISCONSIN CHEESE SALES SINCE 2013 SINCE 2013 SALES WISCONSIN WISCONSIN MILK PRODUCTION PRODUCTION 27% is u p is up MILK Dairy Farmers of Wisconsin works with some of the largest retailers... Dairy Farmers of Wisconsin works with some of the largest retailers... ...and restaurant brands to offer Wisconsin Cheese ...and restaurant brands to to consumers offerthe across Wisconsin U.S. Cheese to consumers across the U.S. Learn more about Wisconsin dairy’s Learn moreand marketing about Wisconsin promotional dairy’s dollars and marketing sign up for and our promotional dollars at monthly newsletter and sign up for our monthly newsletter at WisconsinDairy.org WisconsinDairy.org
SPEAKER BIOS The Dairy Experience Bob Huffman Bob is the President & CEO of First District Association and has a business degree from Evangel University in Springfield, MO. He has over 20 years of progressive dairy industry experience and has a passion for successfully fostering and sustaining both member patron and customer relationships, building trust and discovering the strategy that works best with the Cooperative to achieve desired member, industry and business goals. He is a firm believer in leading by example and that it all starts with core ethics and values. Bob states, “The dairy farmers have the strongest values on Earth and hold the most ethical integrity I have witnessed. I believe it is all about doing the right thing, even though the right thing may sometimes be hard…it is still the right thing.” Bob believes that a culture of member engagement, transparency and strong leadership are key and that a team of employees that are passionately aligned with these values and goals are most definitely unstoppable. Bob and his wife Jennifer have three children. Bob and Jennifer are busy putting down roots in Litchfield MN with their family and look forward to spending time outdoors with their children enjoying all the seasons that Minnesota has to offer. Mike Lee Mike Lee is the co-founder and co-CEO of Alpha Food Labs, a food innovation company that helps companies create innovation strategies and new products that are better for people, planet, and palate. Mike is also the founder of The Future Market, a futurist food lab that explores what our food system could look like in the next 5-25 years. Through Alpha Food Labs and the Future Market, Mike and his team have worked on various innovation strategy and product development projects with companies that include Campbell’s, Danone, Barilla, Google, Applegate, and more. Mike’s experience in food design & innovation has covered a wide range over the past 14 years. Prior to Alpha Food Labs & The Future Market, Mike led product development initiatives on the Innovation & New Ventures team at Chobani. Mike focused on building out their savory platform and drove food design from consumer insights, to ideation, to food and brand development, to business planning and production. Mike is a frequent speaker on food innovation and has been featured in many conferences and publications such as The Wall Street Journal, CNBC, Bloomberg, Fast Company, The New York Times, Money, Natural Products Expo West & East, The Culinary Institute of America, The National Restaurant Association, and many more. He also serves on the Board of Advisors for the Partnership for a Healthier America. Mike is the grandson and son of Chinese restaurant owners in Detroit and was raised in those kitchens. He has a business degree from the University of Michigan and design from the Parsons School of Design. He currently lives in Brooklyn, NY. Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 9
Farm Credit Supports Rural America The voice of milk. The time to change is now. It’s not enough to just react anymore—retailers and brands need a transformative marketing strategy that addresses changing shopper behaviors and plans for success. That’s where Queue comes in. The Time to Change is Now It’s not enough to just react anymore—retailers and brands need a transformative marketing strategy that addresses changing shopper behaviors and plans for success. That’s where Queue comes in. Transform your marketing at www.queueknowsdairy.com Edge board Jerry Meissner member with USDA Sec. Sonny Perdue Giving dairy farmers throughout the Midwest a powerful voice. voiceofmilk.com Listen to 2020 Virtual Dairy Experience Forum 10
SPEAKER BIOS The Dairy Experience Larry Levin, Executive Vice President, Market and Shopper Intelligence, IRI Larry Levin has spent his entire career in market research, leading engagements for many of the world’s largest manufacturers and retailers including Pepsi, Coke, Lexus, Porsche, Nissan, Infiniti, Starbucks, Audi, Microsoft, and Disney, just to name a few. The first three decades of his career were spent at Synovate (formerly Market Facts), where he held a number of positions, including head of Global Automotive, executive director of International New Business Development and leader of two global conferences—one in Beijing and one in Cairo. Following his tenure at Synovate, Levin joined TNS as head of its Consumer Sector. He was quickly elevated to president of Client Services and Relations, where he and Bob Tomei, current president of IRI’s Consumer & Shopper Marketing, co-led its North American business. In February 2010, Levin joined IRI to lead its Survey Solutions group and was then promoted to run its overall Consumer Insights business.He also led IRI’s Business Development – New Solutions until he was named executive vice president of Consumer & Shopper Marketing in 2017. Levin is a frequent speaker at a number of industry events, including Sweets & Snacks Expo, Confections State of the Industry, NACS State of the Industry, Shopper Marketing, HOP—State of Mass Beauty, FMI, New Products Innovation, NFRA and CSPA and has been a guest on Bloomberg Television’s Surveillance program as well as quoted in numerous periodicals. Andy Vance, Feedstuffs Andy Vance communicates today’s issues in the agriculture and food retail industries through powerful storytelling. A compelling speaker and expert commentator, Andy helps audiences understand how to understand the often distinct perspectives of farmers and consumers. He has presented to hundreds of groups in agriculture and related professions, and been called upon to moderate discussion panels for the Animal Agriculture Alliance, the National Association of Farm Broadcasting and several land-grant universities. Andy began his career in farm media as a college intern in Columbus, Ohio, and spent ten years as a broadcast journalist at WRFD-AM, the Buckeye Ag Radio Network and ABN Radio. Andy earned the Horizon Award from the National Association of Farm Broadcasting in 2005, and with his team won multiple newscast and news service awards. During his time behind the microphone, he became a noted authority on the use of digital and social media in agriculture. In 2010, Andy made the transition to print media when he joined Feedstuffs as a contributor and blogger. Today, in addition to writing, podcasting and speaking, Andy designs multi-platform campaigns for advertisers reaching an agricultural audience via Feedstuffs, National Hog Farmer and BEEF Magazine. Andy has served on the boards of directors of the National Agri Marketing Association, Ohio Cattlemen’s Association, and Ohio FFA Foundation. He lives outside Columbus, Ohio, with his wife and daughter. Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 11
SPEAKER BIOS The Dairy Experience Suzanne Vold Suzanne is a dairy farmer from Glenwood, MN. Suzanne, her husband Brad, and Brad’s brother Greg are the owners of Dorrich Dairy, a 500-cow dairy that converted to robotic milking in October, 2019. The operation includes 600 acres of cropland which supplies the forage and grain to the dairy. In 2015 their farm was honored to receive a National Sustainability Award from the U.S. Center for Dairy Innovation. Suzanne received her Bachelor of Arts in Mathematics and Economics from Wellesley College then received her MBA from the Carlson School of Management at the University of Minnesota. Prior to her life as a dairy farmer Suzanne worked for an investment bank in Minneapolis. She is a director on local, state and regional promotion boards and serves on the Environmental Stewardship Committee and the Stewardship Task Force for the Innovation Center for US Dairy. Suzanne and Brad have three children: Anna (20), a junior in college, Erik (16), a junior in high school, and Katy (13), an eighth grader. Brian Zook, Director of Milk Sourcing and Dairy Sustainability, Bel Brands USA Has over 30 years in roles for procuring and globally sourcing agricultural raw materials for private label and global branded food companies. Currently his role is sourcing all dairy and delivering sustainability goals for the U.S. operations of Groupe Bel. Bel Brands USA, based in Chicago, is the maker of snacking cheeses including The Laughing Cow® and Mini BabyBel®. Bel Brands USA also manufactures and markets a number of gourmet and cold pack cheeses including Boursin®, Kaukauna®, Merkts®, Owl’s Nest®, Price’s®, and Wispride®. CustomED is proud to support America’s Dairy Farmers by providing extraordinary experiences for learners of all ages. www.CustomED.org Questions? Go to DairyExperienceForum.com | #DEF2020 2020 Virtual Dairy Experience Forum 12
SPONSORS The Dairy Experience PREMIER SPONSOR Midwest Dairy | MidwestDairy.com Bringing Dairy to Life! PRESENTING PARTNER Dairy Farmers of Wisconsin | WisconsinDairy.org 2020 Virtual Dairy Experience Forum 13
SPONSORS The Dairy Experience GOLD SPONSOR Farm Credit | FarmCredit.com S I LV E R S P O N S O R S Custom Educational Services Edge Dairy Farmer Cooperative CustomEd.org VoiceOfMilk.com Queue Brand Communications QueueKnowsDairy.com 2020 Virtual Dairy Experience Forum 14
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